FromTheRestaurant

crashed and loops

Overall this app is great. But could definitely use some more user friendly information and options

food is great and plentiful.

Chuy's is awesome I move from Chicago to Tennessee a little town in Tennessee. no such thing as real Mexican food here. That is until Chuy's came to town!!!!

wow 1 restaurant

never using this bs again I needed a refund on a order not delivered. can't contact the driver and the help on the call was nice but useless feel bad for such a sweet girl that can't actually do anything to provide immediate reassurance.

Fraudulent App. Restaurants have no idea you ordered and you pay $20 extra from this app.

nice and easy. good food and nice staff

love the app it's easy to order

app doesn't work. trying to order food and all it does is white screen. im hospitalized and want Mexican tonight before my procedure tomorrow since I can't eat after midnight but can't order anything. finally started working but won't let me choose delivery. it defaults to pickup only. pickup doesn't do me any good. im hospitalized.

user friendly and efficient

this app is a scam. the prices are wrong and the restaurants that are partnered with them do not get the details of who made the order. most other apps for pick up do not require service fees

great service great food

love this place

the food that was delivered was very cold AND it was the most disgusting food I have ever eaten from Si Senor in granite city.drove there to get refund. I was told the delivery driver is to blame. meat smelled rotten. chimichanga came as a raw, cold,soggy burrito s/b fried. Again blamed driver. told me dont come anymore then. 2 bites for $50. I'll be greeting customers with my review until I get at least partial refund. Am I wrong? JUST STAY CLEAR OF S

used once order was wrong plus the fees just made it worse. there's no option for help or get a refund either .don't order from this app or you're screwed

good

The app always takes me to the Tacoma store even though I previously clicked on the Seattle store, and it doesn't show the location choices

placed a 40$ order and the app routed it through doordash. 5 people tried to pick up my food just for the restaurant to say they never received my order. and I still haven't gotten my money back. I wish I could give 0 stars

uhhh just ordered food ... restaurant is closed for some reason. Got moved to a different location, drove there, no order ... idk ... feels potentially buggy, maybe justva bad day for the app ...

no drink option on the menu automatically defaults to pickup not delivery

Dishonest garbage. This is just a poor wrapper for doordash and doubles the fees for it. Does not support the restaurant.

stole my money

love the convenience, a little frustrated by the lack of details (but that could be just the particular restaurant? ..not sure. I use it for only one that they have listed)

Ordered from the app. Only AFTER I ordered, I was told my sandwich would be ready in just over one hour. I CANNOT wait an hour, I just wanted to grab 2 subs and go. I try to cancel. There is no place on the app to help you cancel an order. I call the restaurant and they say "yes, it's an hour for online orders." I tried to cancel, I tried to see if they had an email, a chat....... something?!?!? The restaurant told me to call the company..........this company is a loser.

the food is good

Discovered this app when I was getting the phone number for a local restaurant we have gone to regularly before to place an order. This company, presumably with an arrangement with the restaurant, created a website that would seem at a glance to have been directly from the restaurant, but it was pushing this app and had very inflated prices, around 25-30% over actual menu prices. I just put in a phone order as originally and nabbed the app temporarily leave this review.

the app sucks and so do the restaurants!

Not able to track your order is not a good thing.

I was charged for order that was never delivered ! i had to pick it up refund my delivere and tip money

app does not work. will not let me enter a CC #. I am using my android phone in my car. this is quite bad

This is a horrible app. They up charge everything. I was doing a pick up and they charged me for that to. I could see if I was getting it delivered. I could have called and ordered straight from the restaurant without service charges and up charges. you got me once but never again. I do not recommend this app ever.

I placed an order, but the order was sent to a location I didn't select. I was careful. The other (wrong) location was hard to find and closed.

excellent dine in

Misled into downloading this app to order food from. local restaurant.

Great style awesome food

Will not load. Used to be an app that worked and is now trash.

the restaurant did not get my order and they took the payment out of my account, it's a scam ! do not use this app to order or pay.

good food and service provided.

I used this app for the first and last time tonight. I had problems placing my order and then had to pay a service charge for an order I went and picked up. I have already uninstalled this app and I would not even give it 1 star if I could.

Higher prices than the restaurant website. Seems to be an app developer sniping business and passing themselves off as the official way to place a mobile order.

Easy to use. I've never had an issue.

unable to order

I ordered through the app, they used doordash to deliver, but doordash canceled the delivery. The app doesn't give you a way to contact them, so I had to do some searching to get an agent who didn't care at all and provided no resolution. I'm out almost $100 while I wait for the IT department to verify what happened. Extremely frustrating!

I was going to use this for delivery, but decided to pick up instead. The app charges a $5 service fee. Wth is that. I AM NOT PAYING A FEE FOR THE USE OF AN APP.

TWO STARS FOR EFFORT. DISAPPOINTING.

Crashed my phone as soon as it installed. Went to uninstall it took 3 attempts, it almost crashed on last one, finally un-installed. Too many apps crash the system gui.

couldn't complete order. app is very glitchy and wouldn't let me add tip and to exit cart and try again. I was then able to adjust tip but then wasn't able to complete order. I tapped place order 4 times before I gave up and called the order in.

The payment modal window at checkout is currently non-functional on Android 15 - the window appears correctly when the device keyboard is open, but when the keyboard closes, the modal window visually squashes itself upwards, while the touch points remain unchanged. You have to "guess" where to touch, or pray the keyboard can. remain open long enough to navigate the payment form. This bug makes checkout impossible on Android, which is the entire point of this app. How did this get through Q/A?

app is super broken the check out screen for online orders compress and makes it impossible to hit continue. website works fine but app is currently not usable

their website needs work. hard to put in

horrible app had to fight it because the UI doesn't allow you to enter you payment info the screen shrinks and nothing you touch lines up. horrible

Every item on the restaurant's menu is priced higher, and then they also charge a service fee on top of it. I only noticed when today's order failed to notify the staff, so I had time to review the menu prices. The $50+ online order was brought down to $35 by ordering in person. This app was essentially double charging the user by a separate service fee and through hidden inflated pricing.

I payed 40 dollars extra for my food that I went to pick up from the restaurant. I asked the business owner how much was the meal and he said the from the restaurant app is charging double the price. I have pictures of the prices on the menu n also the app prices.

The app has serious UI issues that make it frustrating to use. Input fields are misaligned, requiring taps far below the actual field to register. The layout isn’t responsive, making text feel cramped on mobile screens. Additionally, many in-store promotions and products are missing, which limits its usefulness. The overall experience is unintuitive, and I didn’t feel comfortable completing a purchase. Needs significant improvements in usability and content accuracy.

Didn't get my food or my money back do not use

No way to make meat choices so the restaurant has to call to get those. Then how the order is sent to the restaurant items are missing 125$ in food to not get my items and get wrong ones is so upsetting.

I've used this app multiple times now for local restaurants and it has worked seamlessly. Also placed a delivery order and after it was all said and done...only $5 more than pick-up! The food prices were the same not jacked up 20%, but still delivered by our friendly neighborhood Door Dasher.

Go in for a shot first!!!

It sucks

Good

The UI is very confusing and all over the place.

Great place

App slow

Es una excelente App, muy recomendada.

Tortas are the BEST

Charge a $2 service fee. I won't recommend to anyone and I will delete the app immediately

Works well. No issues using the app.

Flashing screen. App unusable. Does not inspire confidence.

Used once. The added fees were not worth it. In addition, the restaurant we ordered from told us later (we called them directly when part of the order was missing) that this is a 3rd party app that they are not associated with, that they still do their own delivery and encourage use of their actual website or phone orders to cut out the unnecessary middle-man and reduce cost to the customer. I'm uninstalling.

reliable but don't like having to sign for the order.

App doesn't work can't search for resturants

delivery guy did not verify he had all of the order

Just a front for door dash, which changed the delivery address I put in. Stupid waste of money

I got 15% off next order went order not applied

Great place, muy Sabrosa!

Brilliant

Convenient

pretty cool app to order from smaller mom and pop restaurans

I can't see what restaurants are available and it's stuck on the same place I originally looked up

So easy and simple

3x fees to get an order I had to search for a right app..this promised a faster order for a higher delivery fee.ok..it ended up the same delivery time,where fee could be as little as 2-3$..but I already tipped..and then after there a service fee..18$ to get the food (7$delivery ,5$tip,4.34 serv.fee)?!it's a cost of entire meal..and that's I don't know what kind of driver I will get..

Love the food at Chef Thai 9 and friendly service!

The food was great as always but they forgot my rice this time 🫤

This used to be a good app. It's terrible now. It won't do anything other than load previous restaurants. You can't even use the search option.

They have a lot of latin restaurants

Found a few food trucks on here that don't work with any other of the online ordering companies

Ok app but they need to get more restaurants

It literally doesn't work. I get a screen with gray boxes and flashing white vertical lines going left to right.

found restraunts not on any other app

You changed the restaurant while loading and my order and last 30 bucks went to another state and the phone doesn't work there.

DELICIOUS FOOD

Food was good even though I got the wrong meat.i ordered beef but got chicken that I don't like. I thought ordering was easy, I started with a particular restaurant, and was guided to this app to order, so I didn't have any issues like others who couldn't find what they were looking for. It is very pricey tho and probably won't do it again when I was charged a $7 delivery fee plus $8 for the delivery person. More than my meal, but we had 2 meals. $32 order ended up being $52! That's crazy!

Easy.

Terrible. Delete app ASAP

Great service!

Terrible user interface. Not even really sure how to use this app, only one restaurant shows up when I search. Is that the only restaurant in my local area? Who knows, app doesn't say. Just keeps showing me this one taco joint no matter what I search for.

I'm so happy that ichiban has online. the fat kid in me rejoicing

works like a charm for me

Order total at checkout doesn't show a service charge. Then when you enter your credit card info, a service charge shows up in the smallest print available. App deleted.

so convenient makes my life easier when I'm too busy. thank you so much

Twice ordered using this app and got the wrong order from the restaurant. Will not use again.

Better than uber, delivery dudes etc...

Makes it so easy to order food from food trucks. Rather than having to go to the food truck to place my order and wait I can conveniently use this app to order first then arrive and grab my food when I get there. Some of them have phone numbers to call but a lot of times can't answer because they are busy serving customers. This app saves a lot of headache cause I love food trucks. If this app can add more restaurants to their list they'd be unstoppable

Very easy to use! We are so happy our favorite Chinese Bucio's delivers now! Excellent food - the service through this app was phenomenal too. 10/10

This app comes with a hefty surcharge. It doesn't show until you enter credit card information then has small print about the added service fee. I understand they need to make money but a $6 service charge for a small lunch order was shocking and didn't realize until it ran my credit card and the final receipt listed the service charge

Get it! You won't regret

They basically stole $56!! I ordered through this app for delivery and my order was wrong. But there is absolutely NO WAY to get a refund when things go wrong. No customer service even available. I called the restaurant and they told me I had to get my refund through the app. Such a scam!