Katapult Shop & Lease to Own

whats the point of the pay now option when you want to pay a scheduled payment a little early, but then it still double charges you.

great easy and good product

really easy

I love the Katapult Shopwhat i didn't approved of is that the app won't let me sign in it's like I'm locked out.

excellent

This app is a scam, it's easy and convenient until you need to change anything. I got my tires through them and ended up paying $4000, double the price because I just barely missed the 90 day window which is fine. that was my fault. but there's no helping with payments, if you need to change anything on your account they act like they are the dmv and require your ID and any kind of form they can think of as "proof" of residency or whatever they need from you. there's more, I can't type anymore.

Great credit Builder. great customer service 👏 👌 👍 They so will get a call from me. I am trying to get this new mower through a local retailer, it actually is a tribute to veterans, and every one sold they donate 250 to Gary Sinsise Foundation. i hope they will help me.

App is broken, virtual card from them keeps declining on Amazon as insufficient funds. Can't do pick up at Best Buy on checkout on Katapult because address doesn't match and all i want to do is go pick it up at the store down the street... app sucks and is broken!

cool rent to own is great!

Katapult is a lifesaver forreal!

garbage app and service, these vultures will double charge you if you try to make a payment early

Katapult is a fair consumer organization. I personally appreciate the reminders of the opportunity to pay off your loan early. Bravo! 🤓

easy process from start to finish

glitches, restrictions, worthless. app constantly freezes, 90% of the items you want you can't even buy through them. sooooo many restrictions and they are very inconsistent.

flexibility in payment due date and quality products

awesome !!

This app is alright, I have used it twice once on Walmart and second on Amazon, but for some reason their in app browser is not letting me press continue on signing into my target account and gives me no error or confirmation it just let's me type my email or phone number in and just will NOT register me pressing continue, unfortunate because I did like the accessibility this gives me to purchase high dollar items in these times,be warned if you do no pay within 90 days it will double your total

horrible company. stop auto pay and they still charge your card. won't change due date. payment didn't process on their end before promo period needed and ended up costing me $240 extra

garbage app

Trash they say approved then say not approved

Customer service is a joke. Only a handful of items are approved at retailers for Katapult. DO NOT RECOMMEND!!!!

Great app and awesome to use

Can't complete a purchase. Missed Amazon Prime days and great price on the computer I wanted because I couldn't checkout. Kept freezing on last screen. Also there is no information on the account screen. Only amount of lease approved for. I don't see anywhere to get single use card.

can't change any info through the app

This is a wonderful program! If you're ever in a financial pinch, these people are professionals who are ready to help you with anything or service that you need! 😁👍

So aggravated with this app. I'm trying to buy a laptop for my son who's starting college and the only way is through the app. Only problem is, when I add it to my cart and click the K to check out it never loads, or won't let me login to my account to be able to check out. Super frustrating that you can't just shop online also. Why does EVERYTHING need to be an app?

this app is broken. it wont even let me put a new card in. Their customer service is awful too. would give zero stars if I could.

Katapult is not an option at checkout in Wayfair.

fix your app!!!! you cannot get to your account to make payments. it just keeps loading where you try to enter your phone number! it has been like this for over a year!! I have uninstalled the app multiple times and it still doesn't work. I have a new phone and it is all up to date and still the app fails. get it figured out! I have called many times to speak to a person in customer service with no luck over the last two years.

great!

Like butter 🧈 baby.

katapult is absolutely wonderful.

this app is a joke don't work 🤔😡

app socks. keeps telling me that I dont have valid items in my cart... newsflash... I do. emailed support SIX TIMES inquiring. not one response. trash app.

attempting to leverage my purchasing power, the app presents me with a lease in the amount of the SUB-TOTAL (before taxes). This issue has happened multiple times across multiple phones and months apart. Contacting the Customer support team, nobody was able to help me, and instead just told me I'm no longer approved. Would rather use Affirm or Progressive

Katapult is a great company and very easy to secure financing.

I only gave them a 1 star because my first two orders was a breeze. But they lie so much FALSE ADVERTISING $1 down for some sites. But after you ready to place your order it's asking for more than a $1 down payment. Then if you don't purchase as soon as you log out they either emailing or texting with that $1 down payment lie. As if you didn't just see the down payment. 🤬

so far so great.. I needed tires very badly and couldn't afford to paid one lump sum with all my other expenses but these guys came through from me!! and I mean that it was legit I picked out the tires I needed it I went to check out I got approved and I hit buy.. and then I continued looking for tires cuz I did not believe it was going to be that easy how about an hour later I got an update with a tracking number and my tires had shipped and these guys helped me get what I desperately needed

Very nice business

Tried getting in touch with an agent. Got message saying none available. Problem is, it was within the hours of operation(I'm on east coast, so they'd be behind me by an hour or 2). All I wanted was help with an issue with purchase(that they fixed prior), and it wasn't a holiday either. Not happy.

told me I had pre-approved credit , that was a lie.

they lie to you and try to secretly double the price of whatever you buy

Hard to navigate the app. Always freezes up

I was able to buy what I needed without the hassle to pay upfront the payments were affordable

Katapult made it possible for me to have top quality, safe tires for my car without draining my savings! Would, & have highly recommended this company & their program Thanks, Katapult!

awesome experience. I absolutely love Katapult

Giving it a try again, but I can't login to Target using app, can't make a purchase on any other retailer. It just says Validating Cart. Called customer service they won't answer. I am sure they loose out on alot of business. It's been 2 hours still no luck!

when I paid my bill they asked if I wanted them to save my debit card information for future payments. I said no but they still saved it and started billing me automatically and my bank charged me overdraft fees. be careful when you give them your card information.

so I'm updating my review from 1 to 3 stars we will see how my first purchase goes. but the reason for not being 5 is i tried a few different vendors with my 850 approval. home depot best buy Walmart all saying the same billing and shipping address don't match tho they was identical confirmed by their support . their support also couldn't see the error message and told me to keep trying other vendors. had i not needed a new dishwasher i wouldn't have. but it worked with Lowes. we shall see.

Garbage. Never sends me a text to verify.

good

app is terrible,, FIX IT

great app

invasive permissions are invasive. why does it demand my camera access (amongst everything else?) prior to me even logging in? absolutely a datamine. guess my phone number is on a few call lists now.

honestly terrible was accepted then every time I went to check out wouldn't let me finish my purchase reached out to customer support could barely hear him and sounded like he smoked twelve packs a day tried calling again to get a different agent same guy tried follow his instructions to no avail would not recommend.

I've got my gaming pc and monitor from here. no problems and easy payments.

I was denied with absolutely no reason. They just said due to the information I provided that the underwriters couldn't approve me. So I've cone to the conclusion that this is a fradulent company.

app crashes or errors every attempt to login. I would recommend Affirm or Sezzle for a buy now pay later.

really easy to use and understand. just paid off my first purchase. now going to find something else for myself

very good program

Great.... No issues at all. Will continue to use in the future.

you pay and your balance never goes down. they up your balance when it does get low.

I found some rims and tires I wanted, $2,300. I had never even heard of Katapult, but they extended me $2,300 credit with no hesitation. I paid $72/wk and I just paid off the balance so I ended up with 90 days same as cash, 0% INTEREST!!!!!!!!

awesome

Bug in app!!! Please fix it!! FRUSTRATING! Can't update/change debit or credit card information to make a payment. App is glitchy.

good service everything i have received been on time and good quality

Awesome service; great help when needed! Thank you!

Katapult is a great company to help get repairs done or replace appliances when you can't afford the unexpected expenses that happen in life. Thank you Katapult.

thank you

You're forced to use the app to make payments on your lease, but the app freezes up and crashes every time I try to make a payment or add a payment method???

you have to add all your information, then get your cart , then it says not available in NJ. waste of time

the app don't work properly

great purchase thank you

This is a Fantastic App. to have on your phone .

good

customer service never available

Great benefit

horrible every time I enter the code they send me it says it's invalid.

pretty awesome

this app is honestly a true lifesaver

when I go to add a new payment method it won't let me click it to put in info, then I can't click anything on the app, the back button won't work then when I do get back I can't click anything.

Calling me 4 times a day for a $104 balance is absurd. I understand I need to pay my bills, but I have been unemployed for months and I'm trying my best. I cannot believe you would harass someone so much for so little money.

can't get Katapult to work in my Amazon account!

never works even reinstalled and tried on and off my wifi. stuck checking the cart even with various stores tried 😒 approved but can't use it.

won't allow me to submit other payment

good app however the item i wanted was around 200.1st payment was 150 that's high

the app is horrible

terrible support, after asking you to try th purchase again their only advice it to tell you to wait hours after being told that by previous agent the previous days, they have no real support and just want people to drop their money in hoping the app works as intended

good app just make your payments ontime

great company

awesome program to use

very convenient but interest rate is very high

so far so good let's go super satisfied

great app

Just attempting first time and so far I cannot find a way to actually use the app to pay, it is never an option at checkout. makes me wonder if its not a good choice maybe.

it works and lending is reasonable long as you pay off within 90 days or will pay much more understandably. my biggest effing gripe tho is the app its a turd on the payment parts

It's 2026. There are more online banks that issue what you call "prepaid" cards than there are brick and mortar banks. Get with the century or keep flailing.

great service, great product

these people are legit i love them ...ty for all the help you guys provide

this app doesn't work very well. it's slow and freezes up

very few options in-app

I like the payment options and they give the option to pay it off early.

The app will not let you update the debit card. It takes you to the screen to do so, but does not let you click in the fields. I have contacted support repeatedly and cannot get a response.

I have the most up-to-date version but it will not let me add my new payment method. I try to do chat and it keeps freezing and not accepting my answers

to put in a new card it takes forever but it doesn't want to read or bring up your keypad needs to be fixed

Do not use this service. They will give you a pre-approval and it's actually not approved. When you go to check out your purchase will be denied, and the fees are absolutely ridiculous. I'm actually submitting this to the Better Business Bureau. Reaching out to customer service for an answer is absolutely useless they will tell you there's nothing they can do and that your approval is handled through underwriting, ok then dont give me a pre approval lol . Wish I could give negative stars.

The app keeps crashing 🙄 over and over i can't order anything. I've reached out to customer service several times. The app literally is horrible!! The updates doesn't make it any better.

while the intail few leases were great and all they seem to have decided to no longer allow me to make a lease after paying them off with no explanation and no other team members to speak to no higher ups nothing they said come back in 30 days I will not be doing this and because this happened I have decided to leave a 1 star review and in my opinion its wrong and rude to do what just happened!

I can't wait to get these items paid off. I wouldn't recommend this company no matter what you want to purchase. I returned a laptop that didn't work correctly and they harrass me constantly over it and items they never shipped. bad news!

good app and tool, but was unable to make purchase after receiving offer to start new lease.

app is trash can't update my payment method or pay with a different card it wont let me put in info. I guess they don't want to be paid. the ai customer chat is a joke.

Very easy to apply. Low payments. The thing that really sold me on Karapult was the 90 day early pay-off. I will use Katapult again and recommend using this service.

constantly cuts out always jumping back and forth with the pop-ups while shopping it makes no sense... consistently is telling me that my shipping address is different than my billing address and I need to fix it when it's entirely the same. all this app does is piss me off and irritate me

great if you're in a pinch.. just need to add eBay and maybe 🤔 a few more but have a good amount of options

katapult is a great way to pay for things and the payments are reasonable. I recommend them for anyone who needs to purchase a brand new bed like I did.

I've used the app multiple times. but for some reason I can never get it to work with Home Depot. And I've tried everything but always get billing and shipping address don't match.

After the update on may 28th the app is working a little better but some of the stores you can buy from are still glitching, making it impossible to shop from them at the moment.

Was quick, easy to apply with approval. With a manageable payment amount. I made the mistake of thinking that if I made a payment a few days early when I received the payment reminder email that it would cancel the auto payment. I was wrong. I like paying bills early, not when they are due. Could possibly add the option of it being an additional payment or to cancel the auto payment when paying early. Now I know for next time.

So my first purchase was iffy because of the item. I was approved for $1000 and only spent $400. I paid it completely off the same day the first payment was due. They ended up getting some of my money back. It took months for the refund and lots of calls. No harm, no foul. Today still says I have $1000 spending limit. I can shop at Amazon with $1 down and 40% off my purchase. Nope. All the sudden my supposed $1000 isn't really there and I can apply again in a month. I told them to close it.

Absolutely not user friendly. The hassle to update basic information is absurd!!! I am VERY literate when it comes to tech, and I could not find a way to add my information appropriately. I cannot even imagine the frustration that a person with less experience goes through. I have tried chamging my info for hours, went to bed, woke up and started the process again without avail, you guys need to do better. Then, you have to write an essay about the issues we are encountering. Makes no sense!!!!

It's okay, IF you're shopping at Wayfair. I have never been able to get this app to work at any store but Wayfair. I have called them repeatedly about the issue, they can't fix it. Their advice? "Can you get it at Wayfair?" Feels a lot like bait and switch. I'm pretty sure they could fix the issue if they wanted to but, instead, they make you jump through hoop after hoop: "empty the cache", "uninstall and reinstall the app", "empty the cart and then add the items again". STUPID!

The app rarely ever works, it freezes up on my account page. Beware that each attempt is considered an application, and reset time varies from 72 hours to 2 weeks (eventhough they swear up and down it is 30 days). I was approved for a purchase, clicked out to unlock my bank card and when I came back... I had to do it again and was denied the second time. Customer service isnt helpful- even if you speak to a supervisor. Steer clear- I can't imagine if I was an actual customer

This program started ok. For some reason, I've lost the application access, and after 5 calls, I still have no access. I'm not giving my credit card info over the phone when I've been paying via the app, especially with all the scamming going on these days. The application must be fixed. I'm in the dark regarding my status account information without it.

I had my card info stolen and missed a payment while waiting for my new card. Got ahold of someone from customer service who's said they understand and I would just make a double payment on my next payment. When I got my card and went to make the payment, I see it's raised by $30. I called customer support again, explained my situation and was told it was a glitch in the system and not an hour later got charged again. Can't get ahold of customer service now, either by chat bot or phone number

A huge lie. They do go by credit. They also depend on AI to gather information on you, in return could be 40% accurate. How many others has same name as you? You would be surprised. And support chat, they talk good but produce nothing but wasted time. This app should be BANNED. The thing is, I make good money too, I like less of a paper trail that's how I continue making good this app loses more than they could ever gain. Their loss, not mine

Doesn't work. Downloaded this app and as soon as I open it to try to order things it immediately comes down. So it took my information but now won't let me order anything. The moment I open the app it either kicks me off it & says app isn't responding, or if I get it to work when I enter my information to log in it does the same thing. I tried doing the uninstall and install 3 times but it does the same thing. I'm having the same issue as the other person who did a review a few days prior

I've bought items previously but after I paid them off and tried to order, the app keeps crashing whenever I input my digits and last 4 SS numbers. Frustrating if I have to wait for the items I want to be in stock again. Money I'm saving if I'm not spending on what I want. And it cuts me off if I tried to order something from Amazon. It says wrong dollar amount. No problems before. It all started when I updated the app a few days ago. I've also tried to uninstall and reinstall it several times.

When using them they have great customer service. But I'm having a issue woth the contract being made they take initial payment. But then order didn't go though with the merchant and the card states it's "insufficient funds" because katapult took your credit limit already. I tried it twice with no luck. However the customer service has been great. So I have no complaints there! Seems like it takes a while to load up the verifying katapult to start the process. I hope they look into it soon!

This company is NOT reliable at all and goes with misadvertising and their App as well!! I have used Katapult 3 different times and paid them off on time, if not earlier. Recently, I have had a lot of emails since then, that I was still pre-approved for the same amount and continue on their app what amount limit I can shop for, which is the same amount as before. But, I reapplied,and it continues to tell me that I am already pre-approved for that amount. I get ready to checkout,and they deny me!

I like to try to be fair with the reviews I give. Hopefully, I can do so here. Pros: No credit check. Fast payment for goods. Decent customer service. Cons: Extortion level interest. Think paying $2500 for $1200. Have to agree to it, though, so 🤷 Lease not loan. Have to hit that buyout while you can, or you'll pay over 2x more. Payments are every 2 weeks instead of 1x/month, which makes life hard. Only like 10% goes to principal. Overall, don't use if it can be avoided. It's no worth.

You app has been great until it made me update. Then I couldn't log in. The button looked as if I already clicked on it but I hadn't. I uninstalled it then reinstalled. I am able to log in but it wants access to my camera!! Why? Why does it keep insisting on having access to my camera and video!?!? I uninstalled again and reinstalled I was able to make a payment but for some reason now it is not validating my carts.

I wouldn't suggest leasing through them at all. If you're attempting to add additional items or accessories to a cart and pay them all off with the lease you're applying for, and the main item you're leasing gets canceled, you're out your $90 filing fee if you choose to cancel those other items. Even if those items are less than the $90 filing fee. You're cancelling, "because you feel like it." Definitely yells "scam" to me.

I previously used this to purchase a window ac. I had no problem and was pleased with customer service. I have tried to use their app as their email stated I needed to use to shop through for Amazon Prime days. It's been 4 days. I missed the deals. Now I find out I am not able to get 95% of what I wanted. backpack, school supplies, shoes, etc non leasable. Then why did it not state in email you can only purchase household items?! C.S says escalate for help, but they closed @9 instead of 10.

Was going great....until it wasn't!!! Had a lot of available credit, looked into payment amounts for a purchase a week or two ago but didn't complete it, now all of a sudden all of my credit is gone. Found a once ever deal on something I could really use and now I can't be approved any longer! It doesn't make sense, nothing's changed with me and I have never used the service. It's just really frustrating knowing I have been approved for such a long time and when I finally go to use it I cant

If you don't pay it off within 90 days, the markup is insane (over 100%), so be careful and responsible. Update: Katapult has improved the way they handle extra/early payments. They now apply immediately instead of going into a "suspense account". This immediately drops your early payoff balance, allowing you to whittle down your balance and making it easier to pay off within 90 days. Thank you very much for this improvement Katapult!

Stupid System, When I tried making a purchase and tried to make the initial payment their lousy system said my bank card was a "prepaid". So couldn't use Their system even though I had a legit bank card. Just gave up at that point. Keep in mind if you can't payout early, in 3 months you'll end up paying double. So if your info checks out make sure to pay out in 90 days or less!

The app is not functioning effectively at all. At check out with their associated stores (Home Depot). I am repeatedly receiving an error noted that my address , name, or email is wrong . I received an automated response email with a number to call for assistance after a prior review for this incident. Their representative provided a few alternative solutions to the problem, and none of them work. May i get some serious help here me with this issue? 🙏

Horrible.......I got approved for a certain amount and placed my order. Katapult took my money and there was no order made nor any trace of one from the merchant.

Stay away. They will lie and take your money. As others have stated here, they will take the initial $45 payment, some mysterious "error" will happen. Tried to place an order through Wayfair, and an "error" happened with the checkout cart. They told me that I will receive a refund within 3-5 days. It's been 2 weeks, I haven't received my refund. I'm currently in the process of trying to get it charged back with my bank for fraudulent activity. Because it was indeed fraudulent.

I have purchased so many things from katapult and they are the most understanding and considerate people ever! If you need to pay a little later then just explain and your guaranteed to be helped.

Very frustrating I made a purchase from BestBuy after I was approved(that day). A week later I tried to make a second purchase, and the app keeps crashing. When I try to use Katapult on the web Bestbuy isn't even coming up when you try to search it.

Cancelled a finance because it was wrong item,same day as the purchase and they said I'd receive a refund in 3 to 5 business days.. never recieved it. Then do the same thing the next week when I get enough money it gets Cancelled again same day. Which they said would be refunded again. Get tired of waiting and asks where's my refund? They NOW SAY" you will recieve 1 single cent instead of the two 45$ intial payment. THEY LIED JUST TO TAKE MY MONEY, DO NOT TRUST THESE PEOPLE.

DO NOT TRUST!!! SCAM!!! KATAPULT IS JUST STEALING YOUR INFORMATION!!! Katapult approved a certain amount of credit. Then when you try to make a small purchase no way near your credit limit, Katapult denies ever purchased amount. When you call customer service they are no help. C. S. Says they can no longer approve your credit line. This was the same day and never was able to make a purchase. KATAPULT IS JUST STEALING YOUR INFORMATION!!!

So far so good , help me finance some furniture I really was in need of when noone else would, app is user friendly, easy to use. I do wish they had just a few more options to shop at but other than that it's been great 👍

Poor . I was given a $1000 , 30 day approval at wayfair. When I went to check out it wouldn't allow me because it totalled $1038 . So for 20 plus days I tried to submit using a smaller total and still wouldn't allow it . On day 30 I logged in and saw I was still approved for $1000. Somehow , my email addresses got crossed and I got locked out or something because the invitation expired . I reapplied got rejected ...now I can't apply again for 30 plus days . Bullcrap !!!!

Poor customer service bad business I had to cancel an order and rather then getting a full refund for what I had paid they kept my first initial payment and refused to give it back to me so I was never fully refunded the total amount do not use this company for leasing purposes there are better options.

Online or on the app always has an error. It's extremely frustrating. I just want to make my payments!! Fix it or I will stop trying to pay and I will stop recommending this place.

This is a scam. I don't think paying over $3200 for a $1500 laptop over 24 months is saving any money or convenient in any way! Read the fine print folks! They're white collar crooks taking from the poor and giving it to the rich. Worst purchasing mistake I have ever made! 🤨

I am an unhappy customer because I had two accounts and one was canceled product never received and they want me to pay for that as well as the one I did receive I have called them several times on this matter and yet it has not been resolved. Again unhappy because I have recommended several people to Katapult. And to be treated like this is unfair.

Shows that I still owe funds on a payment that has been already paid off. Also, you can't do anything with the app like you can online. Online is currently an issue as well. Horrible chat service, app service, and they no longer is contracted with gazelle

Update: I did call by phone hence part of my review. If you have this app set up to start over when someone has to switch phones then simply say so but that BS to make someone start over especially when they've not only paid on time but early! Smh seriously need to revamp this app! Complete waste of time! Can't contact customer service through app, only through online. CS by phone is ridiculous as well, trying to get in touch with them that is smh

Pay now option does not actually pay at the time it only takes the money out of your bank and puts it aside. Will charge you again instead of using the money put aside.