RedotPay: Crypto Card & Pay

Hi, I’m reporting a pricing mismatch on RedotPay. The Express page shows 1 USDT at 124.75 BDT, but the actual purchase price through Bank Transfer, bKash, Nagad, Rocket, or upay is 153.45 BDT per USDT. That’s about 28.70 BDT extra per dollar. This price difference feels unfair and misleading. Please review this inconsistency and ensure the displayed rate is accurate or clearly explained. Thank you.

good

very poor in customer support

আমি জীবনে ভাবি নাই,, যে পাসপোর্ট ছাড়া এরকম কোন সিস্টেম আসবে,, আমি এটা করতে পেরে অনেক খুশি

Convenient

Good it

good

This platform is extremely disappointing and greedy. There are too many issues—sometimes payment errors, sometimes login problems. Why would you even recommend such a platform? I would give it a 0-star rating if that were possible, but unfortunately, one star is the minimum. This platform misleads people and wastes their time. They make promises but fail to provide a reliable service. Don't trust this platform. I strongly recommend staying away from it.

Lovely app. Easy to use and convenient. Can withdraw anywhere in the world

This is one off the biggest scams app in the world.Block this app before you get rob or scam.I will never use this app again.

Excellent

Pakistan me thek se work nahi kar raha

1 STAR (they don't even deserve it)– REDOTPAY IS A SCAM! I deposited 227 USDT (60 + 167) via TRC20. Both deposits were marked FAILED, but my money was never credited or refunded. I've chased support for days and only got excuses to wait 2–5 days. Now in-app support doesn't even work! WHERE THE HELL IS MY MONEY? You take people's money, fail deposits, delay refunds, and make support impossible to reach. I have screenshots and proof. DISGUSTING! STAY AWAY FROM REDOTPAY! AGAIN!!!

good

Without international payment service of RedotPay❤️🥰

best

it has been more than one week I am Facing deposit issue my four transactions were failed.When will you refund my usdt? After giving all transactions proof as per need to redotpay you are delaying my transactions.

good

nice

the application is Great

Absolute scam and thieves! Do not download this app. They force you into paid Pro subscriptions, immediately reject legitimate residency documents with a broken automated system, and lock your virtual card in a permanent 'Pending' state so you can't use anything. When you ask for help, they only send robotic copy-paste replies and refuse to refund your money for a service they never delivered. Total fraud operation, zero customer support, and pure robbery. Stay far away from RedotPay!

thank

best

🥰😍😍🥰

The system looks very good.

RedotPay has too many issues like the obsessed with crashing and it every time when I try to open it and then badly crashed and it didn't run reliably and when I deposited money then before payment process is done and the app start infinitely crashing and it is so much frustrating and sometimes I need to completely clear storage but it doesn't granted the app will run reliably and then the app again gets obsessed with crashing

nice app

Awesome 👍

good

"It makes zero sense to charge a fee (0.50 USD) for a transaction that was already declined! The payment didn't even go through, so charging processing fees for a failed transaction is completely unfair and unacceptable. Please review this and remove these unjustified charges from my account."

amazing

Best financial transactions app

very good this app

good

took

This seller was offering 129.99 bdt for 1 Usd, so i sent him 5,000 tk bdt for 38.46 Usd. But the order was on dispute for some reason & in the meantime seller increased the usd rate from 129.99 bdt to 152.40 bdt, which is the scam he did. I have attached proof of my rocket transfers & etc details. So i got 32.80 Usd instead of 38.46 usd.So He owes me 5.66 usd.

Amazing 😇💪

good

v v good helpful app thanks

অভিজ্ঞতার কথা কি কবো খুবই ভালো অ্যাপস কিন্তু আমি একটা কার্ড বানাইছি প্রথম সে কার্ডটা একদম শুধু শুধু ডিজেবল হয়ে গেছে পরে নতুন করে আবার 10 ডলার দিয়ে কার্ড কিনতে বলতেছে এটা কি সম্ভব

great

THANK YOU

not bad, but need to optimize the ui for Android tablets urgent

Nice card

Good for freelancers

awesome

good

good

fine

good

Excellent

quick and easy

very nice

very helpful apps

Amazing app

good

good

So much tex in card decline don't use

very good service

good

good

best service

nice

Really good service I love it highly recommended

application not open available

very good

good

amazing app

Good transaction

This is easy to understand and easy to pay

Good

redotpay ( passkey create ) problem again , today myphone reset erase all data done ..try download app redotpay why passkey create failer again hmmm , phone setting not have passkey hmmm

trsut this payment

good

good

good service 👍

best

App is not opening 9/10 times, stays stuck at title sceeen. This is really frustrating as I am not able to make my purchases in time. Edit: Device - Samsung Galaxy A04s App Version: latest Page: App boot page

not working in India 🥲🥲🥲

nice

tried so many address also unable to withdraw it. keep failure. not useful at all.

Questions to get started with the App, not loading. I have successfully completed all verification steps but my only problem is that the App is failing to upload the questions so I can complete my registration. I have tried to delete the App and re install but to no avail. So dissaponting & it's been a week now that I've been struggling.

Thankyou

very good

best but 10 dollar complete recharge necessary

Very nice solution for Bangladeshis

Very good

good apps

Redotpay is one of my Favourite Crypto wallet i Rate them 10 out of 10.

Its complicated.

good

awesome app

good

The best card of the year, I personally recommend it to you. 🏅👌🏻✅

Goooood

I'm unable to log in to the app. After entering my email and password, I have to minimize the app to open my authenticator and retrieve the verification code. However, when I return to the app, it takes me back to the splash screen, forcing me to start the login process all over again. I tried using two different phones, but the same issue occurred on both devices. This is a very frustrating and disappointing user experience. I hope the development team addresses this issue as soon as possible

the best app

Please add Bangladesh's "Bangla QR" payment system to RedotPay. It would be amazing if we could scan university, shop, and merchant QR codes in Bangladesh and pay directly through the RedotPay app. This feature would make RedotPay much more useful for Bangladeshi users. Hope to see this feature soon!

I'm so excited

good 👍😊

App is legit, did my first deposit from Deriv today and received it in minutes! Can't wait to get the physical card. Already applied for it and got a 20 USD discount!

the prediction winnings cannot be added to the balance after claim.... inside the app when i click assistant it keep loading even though my internet is blazing fast .... never thought that redotpay add predictions and start doing this scam methods !!

I am struggling to question answers page doesn't load it's only show blank page I talk with agent and he also did nothing fix this bug I want to deposit

One of the bad cards. 1 card for $10 high charge. Facebook meta pay is not supported.

My money was wasted; they cancelled the order and did not refund the money. Don't send any money; you are using a useless app.

. i have a chargeback case more then 6 months ago on a clear faulty transaction. yet after 6 months they still say we want to escalate and investigate more. i even paid 50$ for this case.. another thing i noticed they delete the original chat from the history. NEVER again.. UPDATE: the amount was restored finally. it took 7 months of waiting. happy to was finally solved

The support team refused to help me reset my phone number even though I have the documents and evidence to prove my account. I don't recommend this program; it's inefficient, and I don't recommend their bank. I don't advise you to use this program.

well i have enough balance to pay but you making it hard and decline the transaction for no reason to get 0.5 usd every time

very bad experience I wouldn't even give one star.don't use. New user you can try best other platform

it started great then it became like a scam, i oayed to change my card then boom i can't use it because of my location if that so don't allow me to pay from the first, and withdraw onchain takes 24h, what is that

customer service is so bloody poor!! It takes days to attend to a simple transaction query!

Excellent service. but help line should be improved to response immediately

My account was abruptly restricted with withdrawals and transfers completely disabled. ​When reaching out to support, I received a poorly copy-pasted template starting with "Thank you for Patient" (literally an unedited placeholder macro), informing me that my account is under "standard compliance review" with zero timeframe for resolution. ​Tell me how a financial platform justifies locking user liquidity indefinitely without an SLA, an escalation path, or even a basic document request.

Worst experience ever!!! They're obsessed with verification of your transfers, ask for 5 different documents, including the id card, to approve the money you sent from a respectful bank account in your own name. The money stays pending and they take 1-3 days to approve it. Today, after making 2 transfers in other days that took time to be approved, i made another transfer from the same bank and after reviewing the docs i sent, tranfer failed and they returned it. It's not a service i recommend.

very poor customer care. Has no proper description of anything. If you make mistake in here this is the end of your acc

Easy and works well. Fees are cheap. Thanks.

I registered the app and verified my documents, however when I was verifying on the questions section, I submitted a statement since it says to provide any proof for cryptocurrency usage, but I saw it was not approved, I thought there was any mistakes while sending it, I decided to resend one more time and they blocked my verification, no privous warning, they didn't even bother to display any information that it's only 2 attempts, they blocked me FOREVER. based on my ID. No information, Nothing

1 Star(⭐) — Worst experience with RedotPay. As a first-time user, I completed ID, face verification, phone, email, and security. My account was still rejected with no clear reason and no support. Why collect all my personal data just to waste my time? If you can't verify users properly, don't ask for everything. This is extremely frustrating and unacceptable. I do not recommend this app at all. Total waste of time. Very poor service.

👍 from Egypt, your card has a modern feel with all the rich detailed info about each transaction but, there's no physical card delivery to Egypt, and you charge higher fees than other competitors.

People chose crypto have quick transfers, which redot have been providing for years, and I've been using it for years. now, they guarantee crypto withdrawals within 24 hours, it used to take 10 minutes! if you're in a rush of making multiple crypto payments, I suggest you avoid these guys, it's a shame they have gone downhill. also, support sucks.

Problem resolved successfully! I have safely received my funds in my bKash account. Excellent and responsible customer support team. Highly recommended! Thank you!

perfect and easy. just need to add payment from the Steam store because it is no longer supported

Best app for crypto! It is super easy to use, and the virtual card works perfectly for paying on online social ads platforms and the Play Store. It is also a fantastic option for sending fiat money internationally without any delays.

⛔⛔🚫Dont use this APP! I used it for over 1year and they asked for security review and source of income which I clearly submitted all documents required. They kept rejecting all documents until I cannot submit anymore and was asked to contact support. I did and it says there is nothing it can do, and I tried to withdraw my money and close the account, still not possible. It seized my money and has frustrated me. THEY ARE TRYING TO TAKE MY MONEY WITH THEIR TRICK. UNSAFE APP TO USE!!❌❌❌❗❗

Scammed my balance by saying declined fee where I did not tried any payment. The issue was their problem. I Don't have any auto renew. Also the transactions are not any renews. Just scammed me you mf

⭐️⭐️⭐️⭐️⭐️ Excellent Crypto Payment App – RedotPay Makes Spending Crypto Easy! I've been using RedotPay for a while now, and it has completely changed the way I handle my crypto. The app is smooth, fast, and very user-friendly, even for someone who isn't a tech expert. What I love most is how easy it is to convert and spend my crypto using the RedotPay card. Transactions are quick, and the virtual card works perfectly for online paym

The app is good, but there's a problem I've faced, I was trying to make payments online with the Visa card for a service on Claude, and was being denied

RedotPay is a solid product, but Syrians are still locked out. I opened a support ticket and was told Syria is not supported, even though the US sanctions program on Syria was officially lifted by executive order in 2025. There is no longer a reason to block an entire country. Millions of Syrians at home and abroad need reliable payment tools like this. Please update your policy and add Syria to the supported countries. I will gladly change my rating once this is done.

deduction fee, transaction fee, replacement fee. too much expensive when others giving virtual card free with also dollar

somewhat decent app for crypto and fiat easy to use need some changes on how to add funds like from wise or other credit card my big problem is if you delete your account it's permanent and you will never be able to open a new one with your id that's crazy if someone violated your policy ban his ID so he can't open a new account or give us a chance to recover the account wth

lazy support team, p2p is full of scammers, not strong security, not recommended, sellers using ai generated screenshots and support team supporting them. basically totally a scam company. will post on X about them to.

I used RedotPay every day for almost two years without any problems. Then, without clear advance warning, my card was suddenly removed from Google Wallet because card services had been restricted for Morocco. I only discovered this when I tried to pay at McDonald’s, which put me in an embarrassing situation. Existing customers should have been notified before access to their cards was removed. This completely destroyed my trust in the service.

It's an excellent app, but unfortunately it doesn't work in Syria despite all sanctions being lifted. There are thousands of Syrians waiting for it to be activated in Syria. We hope so; that would be wonderful.

Was happy with using this platform but been facing some withdrawal issues and customer support can't seem to resolve this issue. Very disappointed in their services.

must be avoided app. horrible. it took hardly 1 second to take my photo and then 1 second to reject it and tell me rejection decision is final. I hope new users avoid this app in the first place. most unreliable.

it says it can be linked to paypal,i need it to receive money but thats a lie i contacted paypal and it said we dont link virtual visa cards for ur own security..etc

This is a terrible service; they have held up my funds. I initiated a withdrawal from Binance, and while the transaction shows as successful, I still haven't received the money—and I don't think I ever will. No one should use this platform; it is a scam.

very low service. identity verification loading not completed from last week. i am just trying to verification completion process but not resolved 😞

I like the interface of app i currently downloaded this software in my device but Physical or Virtual Card Didn't Listed In this app

they failed me and the support aren't good was my wedding on the 9/4 paypal transactions usually takes 1 to 2 days i withdrew on 8/31 and now its 9/7 and nothing and u know how desperate one can be after spending all the money on his wedding telling that to the support and begging i need my money please be patient and then closing my chats on their on the worst of the worst of treatments im switching to a diff app and will file a lawsuit if i dont get my money u have been warned before using it

The RedotPay app has many issues. During P2P trading, when buyers share payment screenshots, they often don't load or reach me. The app takes extra time to load, meaning their servers are very slow. I have tested this on multiple fast connections and different phones, but the problem remains the same. Also, their customer support is neither helpful nor responsive. I am extremely dissatisfied with this experience.

Thy scam indirectly: When any unauthorised merchents make payment request which is not successful red dot charge 0.5$ per transection from your account for faild payment. Also if your account balance goes 0$ that time they also charage as negative figer. scammer, scammer, scammer

hey, this is actually better than what I remotely expected you can even swap inside. [update]Taking one star off because of the up to 24h delay in withdrawals. If you need the extra cash/crypto for my getting liquidated I would buy recommend holding bags here , just the necessary for spending .

I accidentally deleted my verified account, and now my identity cannot be used to create a new one. Support says there is no solution. Please provide an option to recover the old account or release the KYC verification.

RedotPay is an incredible app! The card issuance process was smooth, quick, and hassle-free. The user interface is very clean and easy to navigate. Customer support is also top-notch. Highly recommended for anyone looking for a seamless virtual card solution!"

everything's good except euro exchange rate is horrible I wish they give us world market rate instead of......

Worst Experience They barely send your remittance on time Usually they claim to process payments in 30 mins but they keep your assets on hold neither processing your remittance nor refunding the crypto to your wallet Their support system won't respond or escalate your problem Their ticket system also doesn't work as it should This app is not at all recommended All claims are just so more users fall into holding system

This is a very good app, all types of online payments can be made, thanks Redotpay

I wish the interface of the app should have a button where we could manage our subscriptions and or, cancel our subscriptions like what we use to do with Google play store. Some companies are unwilling to stop deductions from our card despite we went to their site and cancel it ourselves. The deductions still continues. And in doing so Redotpay is charging us again for declined transactions. I really love Reddot Pay. But please add a subscription button so we can cancel them if they neglect.

this is supposedly a safe crypto/banking server but it has absolutely no safety features that keep you from fruad transactions anyone from anywhere from different devices and IPs could use your card without you even knowing and there's no customer service representatives available and when you get lucky to get in touch with one they really don't care about you what so ever. great services only with redot. best advice please don't waste your money here find an alternative.

ATM card charges are very high. Request to reduce them.🥲🥲🥲

The worst platform to use , they scammed me with 250$ I had in my account , Very bad support team they asked for verification and now removed all options to verify. ⚠️⚠️⚠️⚠️⚠️ the app is scam

good app for money and easy to learn if you was don't now anything about it

your app is heavily over protective. I runned ads on meta. it declined over and over again the payment assuming it was phishing. and it kept declining over and over again now I have -1.88$ in my balance because of technical error!!

I accidentally purchased a $5 international deposit Visa card while in Egypt, only to find out that such cards do not work there. When I contacted customer service to request a refund, I was told that a refund was not possible. This is definitely a scam.

Iam satisfied with it but the only problem is the physical card is not working in Pakistani local atms it's only work with pos but you can't withdraw money from atms in Pakistan pls fix this issue

just had my first transaction as an algerian.. am amazed by how easy it has become to get a couple dollars, am not sure you can do big business with it but for shopping or subscriptions.. perfect

I’m disappointed with the recent changes to the RedotPay partner/referral program. The commission and account status changed unexpectedly, and getting a clear explanation has been difficult. Please provide better communication and resolve the concerns raised by affected users.

I've been using RedotPay for the past 3 years and have had a very good experience with the platform. Overall, I've found it convenient, reliable, and easy to use for my day-to-day transactions. So far, my experience has been positive.

What used to be a frustrating routine now feels completely transformed. 🌿 Syncing would jump in after almost every action—opening the app, starting, stopping, or editing an entry—and then everything would freeze until it finished. Even stopping an entry had a hidden delay, with several extra seconds added afterward. It felt like the app was always making you wait. Now downloads are much faster, stability has improved, and the whole experience feels smoother. Huge thanks💙 to everyone

This card works very well for making international payments and can be used to buy TikTok coins, Facebook coins, or boost Facebook videos.

I love RedotPay. When I trade, I can transfer my profit over to the card and shop. The only thing now is to get a physical card.

They are just overall a really good product. Although the fees are a bit on the higher side but it's fair. Invest, credit, remittance pretty much everything you can do with a pretty good visa card. Their cards are not issued by some shady bank in Puerto Rico or Curacao like you will find from the other competitors. They also seem to be regularly maintaining and improving the app. Great job guys !

Very disappointing experience. My KYC has been pending for days after submitting my Pakistani CNIC. Support only sends automated replies with no real solution. I lost trust in this app. Think twice before sharing your personal documents.

horrible experience especially when handling with support, my identity verification has failed for some reason and now im blocked and can't do nothing about it, contacted support team, they replied after many hours, and didn't even bother to explain the reason or try to help, just sending one reply as bots then closed the chat almost immediately, very bad experience overall,

the app is fine and the card works all well but it has the worst customer support of all time, I been waiting for over an hour for them to reply and when they did they asked for my name and then disappeared for another hour, I cant stand them platforms like binance and steam and many others have good customer service so even if there's an issue they help you so fast rather than only asking for something that has nothing to do with your situation like A NAME

Everything is good except the customer service. i got in a serious trouble and i contacted them. They sent a message saying tell me your name. and then disappeared for hours. and didn't reply to my message. very unreliable .also i hate the decline fine feature. im getting charged non stop for a fraud subscription trap i got into

I had $2.63 in my account. I wanted to make a transaction for $2.53, but I was told there weren't sufficient funds. Even though I attempted the payment only once, they deducted one dollar after showing the payment as failed twice. It seems they have started engaging in fraudulent practices.

What a refreshing improvement! 🚀 The app now feels faster, smoother, and much more reliable. Downloads complete incredibly quickly 💿, making the whole experience enjoyable. Huge thanks to everyone behind the algorithms! Before this update, syncing happened almost every time I opened the app, started or stopped an entry, or edited one 😩. The app froze until synchronization finished, and every stopped entry gained several unnecessary seconds.

Extremely disappointing experience with RedotPay. I opened my account mainly to use the IBAN service to receive EUR transfers and convert my funds into crypto. RedotPay removed EUR deposits without any prior notice, on the same day, while I had incoming payments in progress. This decision has directly impacted my work and caused financial inconvenience. Support was also disappointing: my agent replied at 4 AM and closed the chat immediately without allowing me to respond.

This app made life easier for me. Thanks for the developers 🙏🏻💪🏻 i completely ditched my local MasterCard and Visa cards for this one that RedotPay offers. I'll consider getting a physical one soon to be completely free from brick and mortar banks and to assure my offline payments. Again, thanks for enhancing the purchasing experience of millions of users. Long life to RedotPay.

I've been waiting for over a week for a response from support . I've reached out again and again. but i still i haven't received any update. this delay has prevented me from completing my amazon seller verification, i hope the support team improves their respone time and communication. Update: Update that review as i reach with you today and conversation chat was close after you again request 12- 24 hour to reach with me after,

i had my card Frozen, now when i try to unfreez it says update / upgrade then it say free and when i try to do it and i Couldn't, it wont even show me to the pay option too, disappointed. deleted my card and was thiking about buying card again but lost trust. also whats up with all the hidden fees, pay for card, pay for decline, whats the point of freezing card.

Corrupt app as it's charge on every transaction without acknowledging the person and on decline charge 0.5 USD .so kept away from this corrupt app... As I try to transaction amount of 3000pkr and by current balance was 3019pkr but on transaction confirmation it hide fee (2%) that was 60pkr and they transaction declined and charged 135pkr approx.... So kept away from such a apps

Title: Poor verification and zero support ​Extremely frustrated. My identity verification was rejected without a valid reason. I submitted legitimate documents, yet the system refuses to allow a re-submission. Their AI support is useless, claiming the decision is "final" and refusing a manual review for an obvious system error. There is zero accountability and no way to speak to a human to resolve this. Do not waste your time if you expect actual service.

very poor service no one reply to our chat in help center I'm having issue that I opened and signup for the first time but when i tried to verify my identity card it says already registered. I'm trying to contact you guys on gmail and redotpay helpcenter but nobody is replying or solving my issue....

One of the worst way to handle your assets. Moreover support system just doesn't work. I wasted a lot of crucial time and assets here. Purchased their virtual cards. It's just a flex nothing more. They won't let transaction happen using Visa card. And everytime they decline transaction, they charging me 0.50 usd fees. Just there to decline your transactions themselves and eat you out. You people better stay alert.

It's the worst bank card. Don't leave your money in it; they'll steal it and send an AI assistant to answer you. They'll deduct money from your account when you buy something and the amount isn't enough. I don't recommend it.

I am highly disappointed with my experience. I was charged automatically without my permission. Even though my card was frozen, I was still charged a $0.50 transaction decline fee without any verification or confirmation to check if I authorized the payment....they don't have any protection if my card details are leaked..they will still charge the transition decline fee😡😡🤬

the worst experience ever...i have been using many other app for trading and withdrawl transactions for cryto but never had problem like redot..it has been a week they are just giving excuses for bank withdrawal transaction and asking for documents and still verifying it but response is too slow...this was an emergency transaction for me but i have lost my words to the receiver just because of all this

The app and service is good overall. however they have a huge problem on their system. I finished KYC on my account with national id card. after some time i deleted the account. when i went to reopen a account and perform KYC with same national id but it says error. according to them you can use youre id only once when opening account because it stays in their system forever. Why i didn't get notified about this when i was about to delet my account? this should be fixed asap

The service itself is nice, but cheating with extra options is not. I ordered a physical card ($100, not even delivered yet) and in a few days it offered a Pro membership ($130) which says it will waive physical card fees. Guess what? I was charged twice and they say neither of two is refundable even after I opened a support ticket (which wasn't easy either). I see the answer, but why would I want a second card? Nonsense. Why they cannot cancel and refund my pro subscription? Same.

I have been using your card for two days and it is very good. But the problem is that the card cannot be used everywhere. In some places, I am facing problems when making payments. I don't know why, but I am one of them.I would like to make a request to you, If you don't have any problems, it would be great if you could join bKash Bangladesh because your card cannot be added there. I hope you will develop your card in such a way that it can be used everywhere as much as possible.

Many problems with the app and the platform. i tried to pay by the card but it was not working. i always have a problem with the message " This card can't be used with Google Pay here"

Not recommending... don't be tricked by this platform, as all transactions are being made within 24 hours, if you're lucky. Use other legit platforms.

I took off 2 stars because you removed "Binance Pay" from the app and that's the only option I use to deposit! I'll add those 2 stars when you bring back that option! Anyway now I'm using another Card from another platform until you bring back Binance Pay. Edit (111 june 2026) Now I give 2 stars instead of 3 you told me "Binance Pay" is coming soon but after months still no Binance Pay !! I check that option weekly but now im switching to another service for once.

guys using redot from past few days & its very easy to use , their customer care support is more good than using card or paying somewhere, easy to use this online banking than offline banking the guy named- Keigo assist very nicely, definitely go for it.

there is a bug only in android phones as I checked up that when your going to pay to get crypto like usdt with any debit card it's blocks (for the ones have security checks on the visa card or debit card) please fix this issue

horrible app. 3 weeks ago they told me I got a free upgrade for my card to work with Google pay. They said it would take 3 to 5 mins. it's been 3 weeks. I can't get my card details, and customer service never ever respond. it's an ok card, but if you plan on using this app, don't expect customer service to ever care or reply.