36,793 ratings on AndroidRU. 2,016 written reviews on AndroidRU, 177 shown below. Their honest reviews of this app.
CCPP
2026-11-06★★★★★
5/5
I had a major issue with a coin I created, and within minutes of consulting their AI I was talking with moonshot representatives who were more than willing to help remedy my fault; it was all handled within an hour. Great access to freshly launched crypto, and better access to help... Plus they've got a fairly new feature to buy "card packs" that I really enjoy :D
CCurtis Ogletree
2026-10-29★☆☆☆☆
1/5
it says it's a problem with the cloud...
TThaddeus Wiedmaier
2026-10-28★☆☆☆☆
1/5
there is no customer support that I can interact with. it gives you options that arent present for me to choose from the website or the app
LLester Garman
2026-10-24★☆☆☆☆
1/5
literally everything I try to purchase it just say not supported in your region. please fix this
CChuck Dell Crypto
2026-10-20★★★★★
5/5
Great starter for first time in memes.
EEngr Ossy Lumanze
2026-10-18★☆☆☆☆
1/5
i deposited $20 sol and was never credited till now 😭
PPatrick Salvation
2026-10-15★☆☆☆☆
1/5
can't login. Sends a long string of code to your email, then asks for numbers in the app. useless.
8855 HAUL-YOU
2026-10-13★☆☆☆☆
1/5
do not use moonshot they will steal your money especially if you do make a couple hundred thousand or a million with a meme coin thet will tie you up in verification and tell you your account is suspended for no reason. do not put money into moonpay that will keep your money.
JJustin Spring
2026-10-10★★★☆☆
3/5
seems to be working fine again
CCurtis Mobbs
2026-10-07★★★★★
5/5
nicd
HHarrison Justin
2026-10-05★☆☆☆☆
1/5
steals ypur money. when you buy a coin half your money that you put to the coin goes away. 50%.
DDerek G.
2026-10-03★★★★★
5/5
The rips are well worth it! The Best sonar far!
CCalebe Belljr
2026-10-02★★★★★
5/5
love creating my own coin
MMichael Carrier
2026-10-01★★★☆☆
3/5
Haven't played yet.
BBrooklyn
2026-09-30★★★★★
5/5
I wish I downloaded it sooner
GGodfrey Sekgoma
2026-09-28★★★★★
5/5
Great for us newbies
TTrevor Hobbs
2026-09-27★★★★★
5/5
get it, love it!
TTed Giovanny Boucard
2026-09-27★★★★★
5/5
Best app ever 👍😁💯
XXavier
2026-09-27★★☆☆☆
2/5
blah
OOgbaji Jonah Awuru
2026-09-26★★★★★
5/5
very good
AAnthony Martinez
2026-09-25★★★☆☆
3/5
Platform keeps things simple and minimal, fees can tend to be high, why is there a fee for depositing?
DDave
2026-09-25★★★★★
5/5
it's 😎
CChris Cutway
2026-09-24★★★☆☆
3/5
it looks ok but no free pack like the adds on social platforms state
DDonna Esposito
2026-09-23★☆☆☆☆
1/5
I am so angry with this app right now
HHarrison Holder
2026-09-23★☆☆☆☆
1/5
I have proof where I tried to deposit money invest in stonk September 4th 5th now my kids got taken by CPS and no one can verify my account even showing my id and face scan f this app I have absolutely ruined my life I hope u all lose everything
JJonathan Tremblay
2026-09-22★☆☆☆☆
1/5
if your confidant in your product offer 1 pack free to see how the app works
JJames Margetson
2026-09-21★☆☆☆☆
1/5
Lost all faith in this company after their despicable actions regarding the $MCAT coin launch.
RRAW_Fit
2026-09-20★☆☆☆☆
1/5
They shill coins they create and rug them, avoid.
RRicardo Garcia
2026-09-20★★★☆☆
3/5
pre app review
AAbdulwahab Danladi Yushau
2026-09-20★☆☆☆☆
1/5
grifters, the launched $MCAT and verified on the platform then rugged people to zero
CCj Benjamin
2026-09-18★☆☆☆☆
1/5
horrible app
WWillie Whitson
2026-09-18★★★★★
5/5
You don't have to worry about a swing and miss
Ddjuana dean
2026-09-18★★★☆☆
3/5
sometimes I can't sell not due to slippage. that is frustrating and makes me not trust the app with large orders in case I get stuck
ZZius Lunux
2026-09-16★★★★★
5/5
good
MMikah A Weeks
2026-09-16★★★★★
5/5
ok
JJimmyQuick Live
2026-09-16★★★★★
5/5
I haven't actually tried it because it asked me to rate it before the app even opened up so after I get to explore the app I will come back and re-update this.
JJay (Jaybird81)
2026-09-15★★★★★
5/5
the best app I've seen in years
MMichael Obanion
2026-09-14★★★★★
5/5
love it i am in to Pokémon cards again
NNpc4WW3
2026-09-13★☆☆☆☆
1/5
I don't give more than 1 star to anything making me rate it before I use it. I'll use it and amend my review if need be. thanks
WWakhayanga Abdallah
2026-09-13★★★★☆
4/5
good app
CChannell Sugar-Star
2026-09-13★★★★★
5/5
wow
MMicheal Muthoni
2026-09-13★★★★★
5/5
best
JJoshua Davis (Tazmænîùm Úlfr)
2026-09-10★★★★★
5/5
we will see
AAnthony Czepiel
2026-09-10★★★★★
5/5
The interface is incredibly intuitive, making it easy to navigate even for beginners. Performance is lightning-fast, and the platform feels reliable and secure.
QQUEEN SHEEBA
2026-09-09★★★★★
5/5
Verified
CChristopher Golden
2026-09-07★★★★☆
4/5
so far so good 👍
TTayler Puckett
2026-09-06★★★★★
5/5
absolutely love this app makes things very easy to understand
Gghost1 _stoner
2026-09-05★★★★★
5/5
let's see how good this is
LLil Wavy
2026-09-03★★★★★
5/5
yurrr
DDre
2026-09-01★☆☆☆☆
1/5
I transferred 1000 and it disappeared contacted support and they said to contact where I sent it they never sent it and it just disappeared
FFredric Dean
2026-08-31★★★★☆
4/5
love the app however the support sucks and could use a bit of help 10min wait my @$$ it's been hrs probably hit me tomorrow, I hope, since I bought a pack sent a card to a friend he used link made an account and can't get what I sent him and during business hrs no one was there to help me within even a hr guys don't say about 10min if it's the whole next day 😒 but I like ur platform if smaller crypto companies can keep up whats you guys "excuse", more than you guys can handle or what?
SShifty Cryptid
2026-08-29★★★★★
5/5
Tung Tung approved
AAntonio Maben
2026-08-27★★★★★
5/5
I love it
SShae K
2026-08-26★★★★★
5/5
Awesome app.
GGbolahan Adewumi
2026-08-25★★★★★
5/5
Best crypto trading 👌 🙌 app to skyrocket to the moon
GGilbert X. Garcia
2026-08-24★★★★★
5/5
Awesome 👌
AAbi
2026-08-23★☆☆☆☆
1/5
Not able to buy cardpacks, in Michigan i guess.
TTerrell Cockburn
2026-08-22★★★★★
5/5
best app for this
UUnity Chike
2026-08-21★★★★★
5/5
great
JJayden Hurley
2026-08-20★★★☆☆
3/5
dey aight
MMoses Pheello
2026-08-19★★★☆☆
3/5
am new here on moonshot I hope everything works fine get withdrawal profit.i will come back to rate 5 start if am happy
JJames
2026-08-18★★★★★
5/5
opens the door for ideas
GGabrielle Harris
2026-08-18★★★★★
5/5
Easy to use
SSekh Rajbul
2026-08-18★★★★★
5/5
Nice
MMisti Murph
2026-08-10★★★★★
5/5
simple fast convenient love it
MMichaël Jonathan Sénat
2026-08-09★★★★☆
4/5
I don't know, but I think it could be useful, since I see many good comments and it seems like it could be a good app, which is why I'm giving it 4 stars. But I hope to add 5 when I understand it better, because I barely know how to use it right now.
Ccasey james
2026-08-07★☆☆☆☆
1/5
diffinately the worst and most dangerous app ive ever seen. its bassically a scam app by the devs. its easy to make that assumption if you read the reviews. youll get the first hand experience if you actually try it. i decided to go out with a bang. it only took about 10 buy and sells to drain my 20 dollars into fees. they litterally took 20 cents of the last 22 cents i had. this app charged me an aproximate 98% fee... wow. its a total scam app.
JJamison “Scottybones” Sommer
2026-08-05★★★☆☆
3/5
I have read a bunch of stuff, but haven't got the chance to use it.So this is my debut and for your debut.That's a great name, moonshot.It sounds very cool and extraordinary.As every other light bulb just makes weird ticking noises or collects a bunch of dust. this is the way to go. I love technology
EEluu Paul (Japanese Blockchain)
2026-08-02★★★★★
5/5
nice 🙂🙂
DDylon McIntyre
2026-08-02★★★★★
5/5
best app to use hands down
MMicah Ocran
2026-08-02★★★★★
5/5
you will love it
SSmjewel KSA
2026-08-02★★★★★
5/5
good
LLarry Larry
2026-07-31★★★★★
5/5
seems awesome so far
EElvin Sosa
2026-07-30★★★★★
5/5
can't wait to get some free rips
Rrichard romine
2026-07-28★☆☆☆☆
1/5
prepare to lose all you money.
PPromo Shay
2026-07-27★☆☆☆☆
1/5
they steal from u after you have let your account sit
DDAVID ONYEAKOSI
2026-07-27★★★★★
5/5
GREAT 😃👍
AAbu Amatallah joga
2026-07-27★★☆☆☆
2/5
good app
AAysim Elvan
2026-07-24★☆☆☆☆
1/5
naw
KK E Ng
2026-07-23★☆☆☆☆
1/5
Prone to phishing with unhelpful support. No security. Do not use.
HHoward Walters
2026-07-22★★☆☆☆
2/5
I actually just deleted app. I've been getting emails about logins attempts from other countries
DDave Mitchell (Fairwood Agri Solutions)
2026-07-22★★★★★
5/5
good 👍
AAlbertus Sunarto
2026-07-22★★★★★
5/5
good
Sscorpio dragon
2026-07-21★★☆☆☆
2/5
Seems this is a very sketchy and likely unsafe app. Over the last several days I've been getting numerous emails daily indicating someone is trying to log into my account, so obviously lots of hacking and scam attempts on this app which leaves me to believe someone internally current or previous employee has a list of users and their data has been compromised.
MMathew Jenkins
2026-07-21★☆☆☆☆
1/5
Horrible experience. A randome person tried accessing account, and all of a suddent almost $2,000 withdrawn to a wallet by the name of "Dataforger" and theyre saying they cant help.
SSamuel Abiola Robinson
2026-07-21★☆☆☆☆
1/5
Worthless highly manipulated Scams. Stay away if you know what's good for you
LLATP Media
2026-07-21★★★★☆
4/5
Excellent customer service, which is rare on a trading app
QQuan Alford
2026-07-21★☆☆☆☆
1/5
somebody located in Germany just logged into my account and im in America
NNunya “Big Shagg”
2026-07-21★☆☆☆☆
1/5
this app is scammy af... out of the blue it starts messaging me as if I ever had an acct. Never had one...
KKenyon Scales
2026-07-21★☆☆☆☆
1/5
terrible Support channel and quality assistance with fishing scams
LLee Vang
2026-07-20★☆☆☆☆
1/5
unsafe apps, lots of hackers and scams on this app and they'll try logging into your account.
PPablo Andrés Ortega
2026-07-20★☆☆☆☆
1/5
This is plain scam. Stay away and DO NOT deposit any money.
OOutlaw
2026-07-20★★★★★
5/5
I was bribed to do this 2 seconds into the app😑🪠🧻
JJenny Martinez
2026-07-20★☆☆☆☆
1/5
I can't even sign in to my account. It asks for my email address and for me to check the box to accept the Terms of Use and Privacy Policy, but the bottom of the screen is blank. There is no Continue button or any way to proceed, so I can't sign in at all. I have also received emails saying that someone has been trying to sign in to my account from France and Egypt, which is very concerning. How do I login to my account!!! I'm sign in now but I can't delete my account! so frustrating
JJohn Pennell
2026-07-20★★★★★
5/5
great app
DDesmond Onyemachukwu
2026-07-19★★★★☆
4/5
🤗 Good
SShane Ghouralal
2026-07-19★☆☆☆☆
1/5
worst app. this is app favours scam coins
CCarl Smith
2026-07-19★☆☆☆☆
1/5
dogshit app
RRaul Espinosa
2026-07-17★★★★★
5/5
ok
AAbigail Gonzalez
2026-07-15★★★★★
5/5
It's good if ur going through it and taking a risk to succeed lol
Bbrandon stires
2026-06-30★☆☆☆☆
1/5
deactivated my account for terms and conditions reasons when all I did was buy and sell crypto. this app is stupid and waits till you build up money then block you from getting it. DO NOT USE
FFrancis “F7 Fritz” Ajua
2026-06-11★☆☆☆☆
1/5
I have been using this app for some time now and I am absolutely frustrated with how difficult it is to withdraw money from my account. Getting the same errors that something is wrong with the connection and so forth yet so easy to deposit. It just doesn't make sense. I have huge concern for their lack of security as well and I wouldn't recommend using this app.
PPeyton Thronson
2026-06-04★★★★★
5/5
Great app that lets you pull your money out of a scalp no matter how many transactions take place simultaneously *cough* *cough* phantom
TTeddy Promenschenkel
2026-04-08★☆☆☆☆
1/5
good enough for getting into trading but the fees are just awful! they get a cut when you put in money I get account when you buy you get a cut when you sell they get a cut once you cash out. wouldn't be too much of a problem if this was disclosed and plane English but it's probably buried in the terms and conditions that everybody ignores anyway. I bet other apps take a cut of your profit but I feel like this is pushing it.
JJ. Shay Langley
2025-12-15★☆☆☆☆
1/5
Can't link app with venmo. I am old so that dosen't help. I wasn't directed to finish the verification process in the app or I missed it. So support directed me to the correct link and asked me to update the venmo app also. Then I still couldn't get venmo to link to the app. Now they are closed at 11:30 central time?? Well it wasn't fun trying...
CClaire Buchanan
2025-11-12★☆☆☆☆
1/5
I wanted to retrieve my funds, close my account, and remove the app from my phone but this was virtually impossible. there is no way to retrieve my funds without opening a new account on a different app and transferring it there. first. The AI support was not much help. I'm not asking for millions of dollars. I have $11 in the account. All of my other financial apps are much easier to deal with.
DDarin Bowman
2025-11-01★★☆☆☆
2/5
It's funny that they show the screenshots in dark mode, however, it does not work in dark mode. I tried for 2 days to make a deposit but I couldn't read any of the text because the text was black on top of the black background. I finally figured out that I could turn off dark mode and I could read everything. Then I tried to make the deposits and I get an HTML error on the last step and the deposits would not go through even though they have all my personal information now. Seems suspicious.
JJP Higgs
2025-10-29★☆☆☆☆
1/5
Update 2: (MONTHS later) Changing phones was a PITA, it doesn't differentiate between a new or existing email so I've had to send codes to all of them and log in numerous times. What a garbage UX. Update 1: finally able to get in after 50 to 60 failed attempts. It's been easy to use but fees are exorbitantly high. Original: Can't register. It keeps saying to use a valid email address when I have only been using valid email addresses.
EEric Byrd (EB)
2025-10-27★☆☆☆☆
1/5
Full of fraud and scam. I've been back and forth with them for days trying to figure out how my deposits made directly on their app have disappeared, and their response has been "sorry, you must have done something wrong." Which I didn't... trying to get support is like pulling fingernails.. painfully slow and a pain to the max!
AAndrew Brown
2025-09-21★★☆☆☆
2/5
I love it! Always the sign of a quality app when they harass you about review before you even get through there tutorial opening the app the first time! If appropriate and it turns out otherwise, perhaps, I'll come back and actually give you one, if you don't just keep harassing. Not too worried about that happening when you do this, though. I mean, I've not even registered an account, yet, guys. Give it a break. Try just a little bit harder to make crypto look illegit.🤔🫤
GGrant Freeman
2025-09-13★☆☆☆☆
1/5
This is not a very good app, I still havent been able to use moonshot. I use robinhood or coinbase or a handful of other similar options. but I've never had so many issues as I did with moonshot. its impossible to find any newly made coins unless you know the specific name. and if you do, there are many coins with the exact same name, made by different people. youll find hundreds of different useless coins with the exact same ticker and name depending on the keyword. needs updates and filters
Ddylan tomlinson
2025-09-10★★★☆☆
3/5
The app's a breeze to use and a great starting point. However it does leave plenty to be desired. I can only assume there's some coding issues with the graphing system as some new highs don't chart above old highs. It also seems to be sporadic in real time updates. but my biggest wish is that after buying and selling it would reset the profit counter. Maybe it's better on an iPhone but for Android it's annoying to make 50% gain, make a sell then buy back in and you're still at a 50% gain. . .
JJameyson Macdonald
2025-09-09★☆☆☆☆
1/5
Do not use this app unless you want your money stolen. I had $18 in my account when I decided to delete my account. They refused to give me the funds back because they said it was under the $25 minimum threshold for withdrawal. Deleting my account only resulted in a complete loss of my funds. This app is a scam. I've noticed every negative review gets the same response: contact customer support. I contacted customer support and got zero resolution.
Rretro plays
2025-08-29★☆☆☆☆
1/5
app works usually just fine. however today I placed a trade and the app completly broke. I essentially got liquidated. every other app and service was working fine, I restarted my phone and still, didn't work. when I got on I had lost my 220$ which I needed. very frustrating considering it was the service not me as I usually don't lose more then 20 or 30$. you guys need to fix your app, zero compensation as expected but just rediculous. when you have a app to trade memecoins it needs to work.
WWayne Hoyt
2025-08-23★☆☆☆☆
1/5
This doesn't seem to work. You need to enter your email to register, then click on an agreement button, but there is no option to continue. Your option is to go back, and at which it asks you to rate the app. Well here you go, 1 star since I can't even enter to register, if there was a zero star rating I'd give that. Deleting this immediately. Apparently you didn't read my review, I can't register to get in to the app to do what you suggested. Must be a bot response, makes it even worse.
AAndrew
2025-08-21★★☆☆☆
2/5
I'm sure what the deal is, but I'm trying to make my first deposit, but it keeps Pre-Charging my debit card like $5 in 4 separate $1+ transactions before I even confirm the amount. Then it declines my card completely. "Irritating" And it won't let me transfer from my coinbase either. Why provide me they options if they don't work.
JJohn
2025-07-16★★★★★
5/5
Love the concept, have yet to have a coin catch on, but the idea that everyone can have their own coin and trade between one another is a cool concept! So far, I've made HODLMAX, BUG, SPUD, and FLICKR. All are personalable to me in some way, which is cool even if they aren't bought, because its a fun project for me.
RRon Denham
2025-06-13★☆☆☆☆
1/5
gave this a second chance. I see why I gave it such a poor review the first time. terrible service. high fees! Slow, confusing, annoying. This is taking a long time to deposit money into, the system isn't great. All I want to do is buy a few shares of trump coin. I'd cancel this process if I could because of how ridiculous this is. And I'm going to lose 10$ from depositing into it because of a fee.. terrible system. Rather use coinbase but that doesn't have all the things i want either.
TTarheel
2025-05-29★★☆☆☆
2/5
I really liked this app at first, it was very easy to navigate and purchase coins. As soon as the last update came, I updated the app that is when my problems came. I went to purchase some coins on payday while DCA on what I wanted. As soon as I swiped to purchase a screen popped up and said "hey we need to verify who you are before this purchase can be completed" I am like cool no problem. I had problems with my ID scanning, pieces of mail, and also registration. They disabled my account!
CCory Wade
2025-04-26★★☆☆☆
2/5
one dollar minimum trading fee. that means if you buy $100 of coin, it needs to jump over 1% or you're immediately working at a loss. there is absolutely no reason to use this app if you're trading in anything less than a couple hundred dollars per transaction and are prepared to lose it all. also the navigation of the app is horrible, if you don't know the name of the coin already then you're not going to find it.
WWilliam Fabiseski
2025-04-08★☆☆☆☆
1/5
Horrible app! I use a lot of crypto apps, DO NOT USE IT! Have tried to deposit money, over and over. Went to get verified and it just spins there and says it will take 60 seconds. That was a week ago! Finally came back and tried again after a few days and it says account disabled...FOR ABSOLUTELY NO REASON. Contacted support, called the numbers, sent an email...NOTHING! I use and am verified in Coinbase, Bianance, Kraken, Robinhood. This app is definitely a scam! DO NOT USE! MONEY GRAB!
JJoshua Lynch
2025-03-25★★☆☆☆
2/5
So any balance that goes under a dollar they keep because it's a 95 cent fee to sell so that works out pretty well for them, but unfortunately not the customer which in this case is me. If you don't mind paying for convenience, I think you will like it. It is nice to have everything on one wallet but I think the fees are extremely deep.
CCotton Hill
2025-03-23★☆☆☆☆
1/5
The hoops you need to jump through just to withdraw YOUR money are crazy. It even asks for pics of official documents with your address. Dude! I'm out of town and don't have access to my mail. Just give me my money. Put it back on the debit card I used to put money into the app. 0/10- do not recommend for overly complicated withdraw process.
AAdam Kenny
2025-03-14★★☆☆☆
2/5
Non stop irrelevant push notifications all day every day (yep, even if you've gone into the settings and turned them off) it only gives 2 options, deselect both and makes no difference. So, it's either uninstall or turn off notifications via your phone settings, but then potentially miss one's you do want. AKA: useless app
MMaryA Baldwin
2025-03-08★☆☆☆☆
1/5
User beware, no customer service even after waiting their 2-5 hours!!! It's mostly bots! I have deleted my account and have no plans on returning. I've learned a new set of patience dealing with your platform. I've heard that same lame response "How can we help you" more times then I can count with 0 follow up. Thanks,but no thanks. For some reason, your "help" has embedded their emails into my email account, making it impossible for me to completely delete. Very mistrusting!
SSherri Wallce - Young
2025-03-07★☆☆☆☆
1/5
Horrible.... I've never had so many problems with an app or website EVER! My son recommended this, but getting registeried was a 6 hr nightmare, and now despite my bank accounts being verified, it's been 2 days and dozens of attempts, and still I have not been able to make a deposit. Now I can progress thru the pages filling in the data, but at the final click that begins the transfer, now I get web page not found. Of course there is no explanation, nowhere to seek help and the forum is useless
DDan Holcomb
2025-03-07★☆☆☆☆
1/5
Hate it, extreamly difficult to.put money in and even more difficult to get it out. Don't recommend. Too bad i can not reply to moonshot directly, but I did contact them, I did send the directions they and me, and in the end lost all my money, even thou I followed the directions to the letter. Absolutely horrible experience and you will loose your money with this app as they direct you to send it to a specific place to get it back into your account and when you do, it supposedly lost.
KKristin McNulty
2025-02-23★☆☆☆☆
1/5
Way too many fees. $7. fee to add money... 7$ fee to take out money... Fees for every single buy and sell transaction. And the ability to make anything is slim to nothing. The process to take money back out and send back to yourself is not user friendly. Waited days to find out that my money went BACK to Moonshot... No way to see the EXACT accounts you have linked. Additionally there should be no minimum that you can take out I should be able to take every single penny of my money back.
MMichael Roberts
2025-02-16★★★☆☆
3/5
Platforms is one of the simplest to use around however the fees are extremely high they have fees for everything and there all much higher than any other platform out there. Like they charge high fees for deposits for withdrawals and trades they cut no breaks anywhere I do not recommend unless you don't miñd the profits you make going to nothing but fees. I especially dislike the extremely high deposit fee I don't think they should charge a fee like they do deposit cash it's ridiculous.
Ggordon trammel
2025-02-15★★☆☆☆
2/5
Was satisfied, understanding the issues with the sudden growth of memes. But, I had an issue with putting money in my wallet and Moonshot support replied "install this other app (not theirs), it will be easier to transfer your funds to Moonshot.". I think I pay enough fees to Moonshot, now I have to use an app with higher fees to use your app???? I don't need to play with memes that badly.
TTrevor Martin
2025-02-01★☆☆☆☆
1/5
Horrible. Cost to do everything, cost extra to buy, cost extra to sell. Just a money grab app. Say you want to deposit 20$ it will cost you 25$ just to get the 20$. Then when you invest it cost a "fee" of a couple dollars then the same for a couple dollars when you withdraw. Better hope you're lucky or you'll lose all the way around. This is a horrible app. I'm deleting right now. Had it for a month and I'm over it already. The developers are greedy trash.
Rraymond kirimi
2025-01-31★☆☆☆☆
1/5
I can't login to my account this is because whenever I go to my email to get the code and back the app sends me back to enter my email again when I write down the code from my email notifications it gives me an error message: enable touch identication or face identification. Even after contacting help line no help given. Not to mention difficulty in depositing. That why I recommend basecoin or phantom.
SScott
2025-01-29★☆☆☆☆
1/5
Attempted to withdrawal $$ on Jan 19 and the funds are still not back into my bank account 10 days later. Customer support (speaking with a real human) doesn't exist. First and last time I will ever use this app to buy crypto. Can't tell if I got scammed or they just suck this bad. Good thing I was only testing them out with $350.
JJohnny Jabbour
2025-01-29★☆☆☆☆
1/5
DON'T DOWNLOAD AND WASTE YOUR TIME. Initially, the service performed well; however, after multiple registration attempts, confirmation was only received on the second day. Subsequently, further funding resulted in delayed messaging, preventing any purchases. Unfortunately, due to unfavorable price fluctuations, I was unable to execute either buy or sell orders, resulting in significant financial losses. EDIT: I AM TRYING TO GEY MY MONEY BACK, IT IS NOT POSSIBLE. COME ON GUYS.
EEric Wall
2025-01-28★★★★★
5/5
I don't write reviews, let alone 5 stars, however I went to transfer some crypto and it disappeared out of my wallet. I put a support ticket in and instead of 12 hours (as noted), I heard back from Chris (and later Alex) in less than 2 hours. He let me know what the issue was and that it wasn't gone and I could either cancel the transaction or copy or send the link. I didn't expect any support and I'm extremely happy to say they are responsive! Hopefully this functiongets refined in the future.
JJonathan Spiegel
2025-01-27★☆☆☆☆
1/5
Terrible app. This app cost me over $300 because it would not allow me to sell. This did not happen once and fixed 10 minutes later. This was ALL DAY! I couldn't sell for hours smd hours. By the time it allowed me to sell, I had a already lost. I emailed the company. They said there was too much traffic and couldn't keep up with the transactions. BEWARE! I would not recommend this app to anyone trading crypto. Period. $300 may not be a lot, but it's money that shouldn't have been lost
KKhalin Mikkelsen
2025-01-25★☆☆☆☆
1/5
WARNING. Moonpay made unauthorized withdrawals over 1k from my account and wasn't reflected in my wallet and there's nothing in transaction history. The money just disappeared and nobody seems to know where it went. Also dozens of failed transactions on day one, this whole experience was terrible. Stay away.
HHeytem M
2025-01-25★☆☆☆☆
1/5
I recently had $270 invested in a coin, and when you sell, there’s a $6 fee, which I was fine with. However, after selling, I noticed that I somehow lost around $40, and I’m not sure how that happened. I reached out to customer support about 8 hours ago, but I still haven’t received a response. While I generally like the app, the customer service experience has been disappointing. I hope this gets resolved soon.
LLinda Black
2025-01-24★☆☆☆☆
1/5
unable to enter. It wants not only to verify your email but your identity too, but it doesn't say what to put in foryour identity. I have been going round and round and wasting time. I feel this is a scam. It gave me a quick pop up message "not available in Texas yet." It also has been giving me some impossible 20 letter code with numbers and letters
RRory Dimov
2025-01-24★☆☆☆☆
1/5
If I could give zero stars, I would. I created this account a week ago and spent the entire past week attempting to deposit money into the account (probably between 5 and 10 times every day). Not one attempted deposit was successful. What good is the app if you can't fund the account? That leads me to the next point, if I was able to finally fund it, would I ever be able to withdraw it? I contacted customer support and after their initial reply, they have ignored my repeated messages since.
MMichael Cromwell
2025-01-23★★☆☆☆
2/5
Apart from being the exclusive place one could purchase the $Trump meme coin for a short period of time there no longer is any advantage to using this app over others. The app and services provided are prone to not working especially at important trade moments. I personally lost almost 400 dollars due to moonshot's network being over inundated. After this experience Ive decided to leave the app, but now I'm fighting a battle trying to get my money out of the app.
JJonathon Clapier
2025-01-23★☆☆☆☆
1/5
Did not like this app. They charged me a fee to put money in. They charged me a fee to buy. They charged me a fee to pull money out. I tried multiple attempts to get my money out for free, each attempt failed. Only when I tried the option that they charged for was it apparently successful but takes up to three days. Still haven't got it out yet.
BBryan
2025-01-22★☆☆☆☆
1/5
My account has been disabled for days because even after submitting ss, real-id, and face scan they still wanted documents showing my address on my id. Well people move???? Never the less, I was able to find a couple, the system did not accept any of them and now I cannot withdraw. Customer service does not respond.
CCarlos Hernandez
2025-01-21★☆☆☆☆
1/5
This app just hangs up even after clearing cache I uninstalled/reinstalled app several times, restarted phone, unable to purchase Trump token, missed several dips because of it. After spending several hours & making more than enough attempts to purchase I gave up. I had no success with it at all, un-installed app. Thanks for the missed opportunity guys, great job! 👍
JJim Laws
2025-01-20★☆☆☆☆
1/5
Can't depositc a simple $20 either from PayPal or Venmo 🙄 What good is an app, if you live in the 🇺🇸 and have the funds, yet cannot purchase a meme coin (those who know, know) while it's at a juncture where YOUR app is costing me X amount of 💵 the more time is wasted. I may have to consult an attorney, to see what the cumulative, and punitive damages may be. This was just to start an account with you, but once began ?? With time being 💵 you can see where this is going 🤬
JJayski 808
2025-01-20★☆☆☆☆
1/5
Terrible experience, can't even use..crashes & refuses any email I give..says my Gplay app is off but regardless what Ive done or device I use I entail various like technical issues. My G-play app is wide open as far as it can be so nothng more I can do. I have several othr finacial type apps & have zero issues like this. This app won't go far with business like this. Thmbs dwn.
CChris Williams
2025-01-20★☆☆☆☆
1/5
Absolutely horrible app cant buy coins everything has errors been freezing all day. Already cost me tens of thousands in losses, probably scams and fraud. Use a different app, heed my warning ⚠️ Have video recordings of me trying to buy Trump coin at low prices during dips and the site wouldnt complete my orders, tried over 20 times different amounts over many hours. Will be showing them to my attorney.
JJesse Smolak
2025-01-20★☆☆☆☆
1/5
Customer Service is (and I can't emphasize this enough) absolutely negative. The deposit / withdrawal doesn't work and if you ask them what happened they might send a generic response after 20 hrs goes by that says "can you try to restart the app" like are you serious??? Good for nothing.
TTiffany Pilgrim
2025-01-20★★★★☆
4/5
It's really confusing if you don't know what to do and you don't really know too much about crypto or memes or anything. I didn't know how to buy the Trump coin and it took me forever to figure it out and then once I did I didn't realize my account had posted $300 it was only supposed to post two so after I finally figured it out the system posted the wrong amount. And I've been trying to figure out how to get $100 out of here of my account and I can't
RR N
2025-01-20★☆☆☆☆
1/5
Had to sign up to buy Trump meme coin. Tried to sell it after a day, for over 6 hours, and it wouldn't let me sell it, an error kept popping up. I lost thousands because of this!!!! Feels like a crime that they just got away with. Do not use them! You will not be able to sell on a dip when you need too. Not worthy at all. I'm so infuriated. Not stable enough to handle too many people. DO NOT USE
GGrace McCray
2025-01-20★☆☆☆☆
1/5
Not worth it. With all of the errors creating my account I should have stopped before I funded it. I can't buy anything and keep receiving error messages. After reaching out to customer service, I still cannot withdraw my money. They told me to be patient as the site has heavy traffic. I just need money back ASAP! What a waste of time.
JJeff Tibbits
2025-01-20★★☆☆☆
2/5
Can't make Venmo payments (it just cancels out), can't make credit card payment (switches it ;to PayPal), and can't use PayPal (says that it was declined)...I used it to buy one meme coin, but it hasn't worked since then. I even tried it on my Apple phone, but it logs on as me, but a different account!?! Only option is to logging with email address, so it isn't linking my Android phone to my Apple phone...no way to buy any more.
CCindy Martin
2025-01-20★☆☆☆☆
1/5
This app really sucks! The first turn-off was having to have my picture taken! Not only did i have to yake my glasses off for it, i had to read the instructions without my glasses,and then it essentially scolded me for trying to read it! It takes forever to go from one screen to another .... so long that while my bank approved the purchase and charged me for it that the app declined it, saying that my bank declined it. TWICE with two different cards! I wish I could rate it even lower!
TTodd
2025-01-20★☆☆☆☆
1/5
I tried 3 different forms of payment to try and buy some crypto. Each and every one of them delayed.. denied .. Meanwhile, Robinhood and Coinbase work 100% perfectly fine with the same payments. On top of that, constant, and I do mean constant loading and timing out. If I didn't know any better, I would say this was a malicious app. I suggest you use any other of the 100s of apps out there for buying crypto. Stay away from this one. Even if you do get to buy on this app.. good luck selling.
NNoah Sullivan
2025-01-19★☆☆☆☆
1/5
$50 into the void There's a bug, where you can buy $50 worth of a coin, recieve confirmation of the transaction being fully processed, and recieve a receipt of said transaction, only to not recieve what I'd payed for, as if the transaction never happened. I tried to contact support to no avail. I'd recommend using a more established app
DD. L
2025-01-19★★★★☆
4/5
I wish I'd known about this app when it was first released, I like it allot. Now that I'm familiar with Moonshot, I'll be using it regularly. If there is anything negative about Moonshot that I could come up with, it would be only the time it takes to transfer from either bank accounts or crypto exchanges are EXTREMELY long, and actually most times, the transfer fails. BUT, that's when the Trump coin first came out, and I'm positive their servers were SLAMNED. So, that doesn't count. 👍👍
AAdam Walker
2025-01-19★☆☆☆☆
1/5
Garbage. Good luck getting a selling order in. Neen trying to sell for 3 hours. Just wat h your balance dwindle to NOTHING and there isn't a thing you can do about it! Get messages like. Can't approve transaction. Try again and approve the transaction. What? Either something fishy is going on or they can't handle their own Information technologies to provide a good user experience.
RRay McDaniel
2025-01-19★☆☆☆☆
1/5
Don't waste your time. Jumped through all the hoops hoping to buy the Trump coin, get to the part where I put my debit card info in and it just sits there eternally thinking. Tried the chat function, got a bot. If anyone ever finds an app where you can actually do this process easily, please let me know. What a nightmare.
CConor S
2025-01-19★☆☆☆☆
1/5
Actual scam. You can't withdraw any funds on this app. I sold a coin and went to withdraw and they email me saying I need to send them the amount of crypto first, how does that make any sense? You need to send it to me. They also suggest sending it to a crypto address but in their app it only has an option to send to other usernames within the app not crypto addresses. Double layered scam can even withdraw the funds I deposited and didn't invest.
DDavid Sollman
2025-01-19★☆☆☆☆
1/5
It has been 2hrs since I've processed an order to add money to my account and it has not shown up. I have used and do use other crypto exchanges and have never had this issue. It processed through my bank quickly but Moonshot is a complete joke. If it's not there soon shortly I will inform my bank that they are a fraudulent site. Do not use this exchange.
HHypercube Master
2025-01-19★☆☆☆☆
1/5
TERRIBLE. I "bought" the new Trump coin when the coin was at $29 a coin and haven't received anything yet. It's over 12 hours later and still no coins for my money. They had no problem quickly charging my debit card but seem to be hung up on giving me what I paid for. I'm just going to lose money because of this ridiculousness!
PPeter Shekeryk
2025-01-19★★☆☆☆
2/5
Not a lot of direction or confirmation information. Since bank account was given I have no idea how to change it or confirm it was excepted. I have submitted several deposit attempts but the link goes nowhere. I only hope they don't all show up 3 days later 😂. The app has an abundance of meme coins so if I can get it to accept my money it will be very entertaining IMO
II F
2025-01-19★★☆☆☆
2/5
Tried to create an account but their app kept stalling at the point of uploading id. The "assistant" said it could be the age of the phone or operating system, then forwarded me a link to do the id upload. It didn't work on phone or computer. Very disappointed as I was looking to purchase a product that just came out. At least the instructions I received on deleting the account were accurate.
MMichael Dano
2025-01-19★☆☆☆☆
1/5
Real review. Deposit taking forever; still 7 hours in waiting for my deposit to show up. I reached out to the support they responded with we will look into this and we reply within around 1 hour. After 8 hours still waiting for support to get back to me. After 8 hours my deposit finally showed up. App start to work correctly. Then I woke up this morning and had a whole other set of issues. Couldn't log in said unsupported region all of a sudden. Then all my holdings from yesterday disappeared..
GGinger Robinson
2025-01-19★☆☆☆☆
1/5
Tells you to use venmo and venmo will not deposit money into moonpay. Holds money in pending. Request 1000 out of m6 checking that had more then enough funding. Would not release it. Tried everything. Lost tons of money over this. Released my money 8 hours late my stock went up from 20 a stock to 30 something. They held in Solana crypto all those hours. The money was released right away. I'm so upset. I get no support when I message. I'm upset and nobody gives a care. At all.
JJess R
2025-01-19★☆☆☆☆
1/5
As others say it robs you with fees. But it's so SLOW, you can't buy or sell ANYTHING real time!!!!! Which is insane!!!!! No Data at all on ANYTHING, pitiful grouped recouses like they're trying to teach kindergarteners the basics of trading They take money out of your bank account instantly, and IM STILL waiting for it to hit my Moonshot account?!??! Don't use, don't use, DONT USE. SCAM
RRobert Kranig
2025-01-19★☆☆☆☆
1/5
First deposit took hours to complete. Second deposit went through in a few minutes, but for over 12 hours now I can't buy anything with those funds. It just says "Couldn't approve the transaction" If I didn't already put money is this app I would have already uninstalled it. Clearly this app is amateur and shouldn't be trusted with anyone's money at this point. I know the easy ui is attractive, but between this and the high fees, do yourself a favor and just look up how to use something else.
DDanny
2025-01-19★☆☆☆☆
1/5
Tried to buy a coin for over an hour. I maxed out the slippage to ensure it would work, but it didn't. I spoke with support, and they said, "...transactions may have trouble going through on the first try." The coin more than doubled, I made zero, and this app sucks. Quick and easy to bring Solana in, but I can't use it.
VValerie
2025-01-19★☆☆☆☆
1/5
This app is terrible! The lag time it takes between transactions is ridiculous. I'm waiting over 3 hours right now for one. I'm missing the bull run and the coin i wanted has gone through the roof. I also bought a coin 3 different times, once at $6 and then again at $9 and then again at $28. It's giving me the $28 average for all of my coins in that bag. I had HIGH HOPES for this but customer service wants to get back to me tomorrow. I'm so angry.
RRobby Wood
2025-01-19★☆☆☆☆
1/5
I've tried for two days to access. First day was error message when entering my email. Second day was this message all day long: Your verification is in progress! This should take around 60 seconds. You'll be able to finish your purchase right after. We'll send you an email when your verification is complete. Followed by one saying "it's taking longer then we thought" but never completing the process. If they can't handle the basics, who knows what else
TTy Wo
2025-01-18★☆☆☆☆
1/5
Tried several times to make a deposit, using a credit/debit card and Venmo. For the card, it never went through, and a hold was placed in my account, with no deposit occuring in the app to allow purchase. When trying with Venmo, it says it has logged me in, stared it is going back to MoonPay, then gave me a browser error when redirecting me.
NNuveau Sapiens
2025-01-18★☆☆☆☆
1/5
Horribly difficult verification process. I wasted waaaaay too much time simply trying to set up a deposit to purchase until I got tired of seeing the valuation rise while I sat there waiting for clearance to trade. Sadly this team is either not prepared for the traffic or not equipped to manage the issues that were not discovered and solved in testing. Absolutely awful app.
NNoel R
2025-01-18★☆☆☆☆
1/5
Nope. Was trying to set it up, it will give you a prompt like "deposit" and it will time out and say they need my phone number. I do that, again try to deposit and then it needs my address. Do that and then it's like "how about that birthday?" I stopped when it errored out and asked for my social security number. Listen, if you've ever opened any financial account anywhere, you know this is all upfront info that's requested in some kind of official form not in bite-size scam prompts.
JJohn L
2025-01-18★☆☆☆☆
1/5
Let me make first purchase super easy, go to deposit more and its just stuck on verification forever. "This is taking longer than expected" for 45 minutes. Doesn't matter if you enter the code from your phone or email. Also asks for an insane amount of PII. Definitely an app for low IQ to the moon folk with zero market stats, info, or desktop option. Just price of the coin and deposit or buy. At least make it work!
AAaron Archer
2024-11-25★★☆☆☆
2/5
As SEVERAL others keep saying: Almost Impossible to register without multiple devices. When you check email to get the code, the keyboard disappears and will not return. Even using preview, same thing. The ONLY way I got it to work was to quickly type a random number before the email notification came. Then once I got the code, clicking on that random number I typed made the keyboard reappear long enough to erase that and type the code. Fix it if you want more people to use the app.
LLiam Hill
2024-11-10★★☆☆☆
2/5
you ask for the email then ask for verification through the email, so I have to wait for the email to come... then when it comes, I have to pull down my notifications to LOOK at the code I need to verify. then when I slide the notification bar up, you close my keyboard so I can't actually TYPE the code in... That's the biggest glitch you could possibly have for someone brand new trying to create an account. I had to use another device to check the code
WWill
2024-11-08★☆☆☆☆
1/5
It was convenient to deposit, but withdrawing and cashing out is complicated and error-prone. Random errors saying things like "we're experiencing delays in cloud" and customer support basically ignore my questions and make very brief, unhelpful, and vague suggestions ("Did you try restarting the app?"). It's been weeks of back and forth with support trying to withdraw my money to no avail. I have a computer science degree, and this should not be hard. They're playing with people's money...
No reviews match this filter.