Hippo Home: Maintain & Insure

😊👍

a good reminder as to what's exactly what should be done.

new policy and no information just marketing garbage

The app works great. The company is worthless. A wind storm tore up our roof and they would only give us $400 to replace a 10 year old roof. The shingles are 30 year level 4, not cheap low quality. I don't recommend this company.

very nice gentle reminders to keep your house in check

really good app

Useless for what it needs to be, as an app for my homeowners policy I expected to have access to said policy, but it is a generic checklist of house maintenance projects, most of which do not apply to my house (which would be obvious if the homeowners policy was accessible in the app as they have all my home info)

Fair insurance but their customer service is not very good.

What's the point of this app if you can't even see insurance documents? It's just a useless portal to ads for other services and maintenance reminders?

excellent site and service!

I am a licensed general contractor. my house is always got maintained right

So far very good.

easy to have home insurance. cool app. easy pay.

Great service

Not compatible with my Note 9 anymore

App displayed stale data upon login. I paid my insurance bill on time 2 weeks ago (by phone, because my credit card number changed and I did not see in app where to update it). Today the app said my policy was Canceled, my card number was the old number, and my last Payment was a year ago. I was distraught. A few minutes later, the app silently updated & displayed all 3 correctly. Beware.

Doesn't work. Keep putting in code sent to me but says it's wrong. Annoying

Not in my state

Still waiting to see how this works

God I am so tired of this area focused my attention to giving with God by myself for my child who is Holy just fine now to meet him as a child with serious problems in his own business trip with his present landlord who is in the market for his own money in his teenage years now so Kristin can come to know about your work and then she can make money on our own lessons learned from the past to the new place in person who Pat Sherman Schanz and Will Cantrell Jr officially announced in my arms that

Best insurance

Read the other reviews

Thomas Chitwood jr

GABRIEL Lul. THAT'S AWESOME 👌 👏 👍

Trash company. I've had them since 2019. Filed 1 claim when a neighbors tree fell on my privacy fence and on my house. Over $8000 worth of damage. They processed the claim and said it was due to wind and hail which allowed them to only give me a $900 check because my deductible for wind and hail was $6500. There was no wind or hail. No storms at all. The tree was dying. Now I come home today to find in the mail a policy cancelation letter. Shame on hippo.

Needs a little more explaining so that the elderly can read and understand what the whatever is trying to do mñhh

Smoke break Galatasaray kush nags

Right off the bat the app requires more data than it ought to (last name, address, and that's why I stopped to uninstall)

Stay away they write your policy wrong, they approve after inspection and then send me a link for a video inspection inside and out which was not necessary and then canceled my policy after 2 years and advance payments.. now they sold my number to Telemarketing and given them personal information when trying to call them on several different number they have listed my call doesn't go through I believe they blocked my number from their system the thing is I was in the hospital for 3 months

IVE ALREADY LIVED MY LIFE TY GOD NY FATHER GO

Help me with a good home 🏡

This year, after a required video inspection for contract renewal, a Hippo representative informed me that my contract was already approved, making the inspection unnecessary. However, in October, I received a letter from Hippo stating my policy wouldn't be renewed due to not completing the inspection. They advised contacting the manager. When I called, the manager only tried to sell me a different policies from other companies. I couldn't believe it that they treated me this way.

Good

Hippo ins is a complete joke. Won't pay out even partially for a roof repair from a tornado because there was some pre existing damage, but will not even consider paying a portion for the NEW damage from the storm. Terrible company.

Si tu deseo es la aseguradora peor del mercado usa este te lo recomiendo la peor experiencia

Horrible customer service.. before they had in house customer service now is all these out country calling centers that just cut off. You can't even talk to a supervisor. Useless when you need something from them.

The app is not accepting the verification code they sent to my email address. I resent the code twice, trying 3 different codes. It never worked. Im too busy for this. Uninstalling.

i hope is the best home insurance app

App crashes immediately after opening. 💥 Based on other comments 👇, it seems like an old unresolved problem. 🤷‍♂️

Quick to your needs.

This company is a wolf in sheep clothing. They offered me a good rate, I paid my down-payment, they debted out my monthly payments without my permission, then canceled my policy saying my home needed repairs. I'm so glad I deleted the review praising them, especially being as I just got the policy and was given a gift card to do the review. Don't deal with this company. They are misrepresentatives of a real insurance company. They don't even deserve my 1 star!

customer service is the worse. They go through thos long verification process and then tell you. I cannot help you I need to send you to another department. why the verification then. To go throught

Useless app

Scumbags don't waste your time with this sorry excuse for an insurance company

Little hard; not user-friendly

Don't go with Hippo. Intro rate is good but then they increase your rates. I canceled my policy and 31 days later I am still waiting for a refund. They say if I don't have it by 5/3/23 then to call them. Their reson for the delay is mailing times. No way it takes that long! They are holding my money for additional interest accrued. When I ask if they would take that explanation from their customers they got rude. I'm glad I am no longer a customer.

App finds my address. Can never click continue. Guess I'll just delete the app.

So far I'm impressed

We love our Hippo Insurance App!

It's been good so far never had any claims

There's nothing on the page. I downloaded the app, when I open it There's nothing.

I've loved Hippo from day 1 of signing with them. I never had a claim, but the customer service is so polite, welcoming & professional. I have referred them to friends and family

This insurance company is a joke.

I can't get it to load whatsoever. Only goes to the screen with the woman presumably taking video, no farther . I've uninstalled and reinstalled couple times. HELP!!!

Easy to install and use. Not a huge space hog either.

Poor customer service, they sold me an insurance policy with nationwide who have been sued for racism. Also nationwide made false claims about my property in writing. When I told hippo, the agent was rude and dismissed what I had to say like it didn't matter. Also they don't keep thier word. Very poor experience came across as racist after considering thier affiliation with nationwide. Awful.

Good app very friendly to use.

Can't get code in keep saying invalid number

it's make's it convenient to check on your policy. 👍

keeps loading

My policy got cancelled due to them billing me instead of my mortgage lender, I called to resolve the issue and get told either I can pay 260 right now while they wait for a check from my lender, or start a new policy and pay the same. I have never paid my insurance from my account. Always through escrow. Not sure why they changed it without my authorization.

Best Home Insurance you can get and very simple

worthless doesn't open

Much lower rates than our previous more well known carrier. But we haven't had to submit a claim yet, since we just switched a few months ago. Maybe I can come back here after another tree falls on our roof and report how they compare then!

AWESOME WAY TO HANDLE YOUR INSURANCE AGENCY NEEDS

On Android app, when you paste in and OTP verification code, all the digits go into the first box instead of automatically filling the whole input dialog. I've used other apps where they are smart enough that when you paste a code it will put one digit in each box automatically.

Very user friendly

Great app and great company.

App works great. Insurance is not. Like others, I bought it for a house I was moving into. Exterior looked a little worn and roof had a small leak, but interior had been renovated and negotiated repairs with seller. Paid in advance for a year. Inspector came out before I even moved in and cancelled policy. Received no notice until just 29 days prior to cancellation day. Reasons stated for cancellation included leaky roof (being repaired already), cracked driveway, and uncut grass!

Crazy!!! Hippo sends six-digit access code to email on record. I then entered the code sent to my email. Then, the app actually looks as if it gathering the info related to the email address. Except: It then says the email address is not in their records. Hoo-Boy

Freeze..once put in numbers .no biometric. Nothing

These people working at this company are evil. We secured Hippo mid March where an inspector came out. We closed on our home mid April knowing we needed to fix the outside. This company took a years worth of payment on April 15th. On May 17th we received noticed that they were pending cancelation and would end June 6th. In the 20 days they gave us got all new soffit, facia and cut down trees and started siding. Only need new roof which is booked until 29th. Refused to work with us on extension.

practical

The process on getting the quote, the quote, and the site/app experience has been great. Awesome job making such a polished site

The app is easy to use, any and all information is at your finger tips.

Try to open app and it crashes immediately after showing splash screen.

Very easy to use app! love it.