Kärcher Home & Garden

completely useless. I ask it for informal about my pressure washer and all it does is suggest cleaning tips. I cannot find information about my k4 washer anywhere on this app.

Can't login with my Karcher account, says it's restricted. Support has been useless for the past few weeks, telling me to use another e-mail address (which I don't have).

World's shittest app does not connect at all to the k7 using a pixel 10 pro, why are these features locked behind this useless app? I paid $800 for this device and I can't even use the full extent of it

The K4 is such a great power washer and love how you can easily adjust the pressure for each different cleaning task

doesn't even open 🙈

App won't open; it just sits on the opening Karcher branding page and never opens.

Installed and reinstalled on my S26 Ultra and app goes no further than the black screen with Karcher logo. even restarted phone and nothing

Ths app doesn't open on android. I have made multiple attempts at a reinstall to no avail.

Doesn't open, have installed the app on both of my android devices and it doesn't open. have u installed a d restarted my device still same issue

app doesn't load, just sits on opening screen with karcher logo. uninstalled multiple times with no luck

excellent quality, just bought the black edition jet wash, love it. pop

I will never buy Karcher again. I've had to replace the smart gun multiple times. The app never works. And the service support in Prague is about as helpful as a potato. This hap has never worked on any of my devices.

Useful if you want to buy stuff from them, otherwise totally useless with regards to the product you want information about. Uninstalled. Avoid like the plague. Wouldn't have given it any stars if the option was available 👎🏻

Loading icon every time I open the app. nothing actually works ive reinstalled the app twice.

Everytime I use the machine, I have to reconnect the machine to the app and it takes hours because the machine doesn't do well with Bluetooth connection-being discoverable and can't use the machine without the app.

Requiring an app to unlock usability on the k7 breaches both gdpr's data minimalisation and the Sale of Goods Directive 2019/771 for sale of goods with digital elements. Please contact me for a refund and return of the product.

great products

i cant connect app with robot...

easy to use great

Power house pressure washer, intelligence at its finest. Blue tooth control doubles the pressure strength.

Investimayble

I have just sent a query and had to finish registration. I got to a box requiring the customer date of birth. I had to spend five minutes hitting an arrow button to get back to the month and year I was born. I'm over 50. Please can you have a drop down box type of input. This is ageist against anyone over ten years old?

the app constantly crashes, is unable on samsung s25

The app keeps crashing once I navigate to the Devices section. I already have a device connected (K 5 Premium Smart Control). Using with Pixel 7 Pro, Android 16.

good

Hidden Serial number and pairing problems. Not paired to mobile.

nice

Velmy uzitocná aplikácia. Vela tipov na cistenie a údrzbu co by clovek ani nemyslel. Odporúcam.

New to app, appears to be good. Karcher kit always great.

No control over pressure washer. Totally useless app. Uninstalling.

if you add a device it's not kept in your profile & you have to add it again. if you change your country & language it's not taken into account so the app becomes useless.

i love this app !

useless, can not switch country

the app kicks me out and wants me to re-register my pressure washer just to use the app.

awesome

Brilliant

cannot add device, bought original karcher from Toolstation and app says it has invalid code. I can register device online though so it's definitely app issue

Can't even find my red number and no QR code is working. I suppose it's because Karcher asked my barcode to have a promotion. But they didn't told this barcode was needed afterwards for all the registration of my K5 => this app is useless for me

I am trying to register my product. I’ve scanned the QR code, got to the website and supposedly downloaded the app. Can’t find the app anywhere on my IPad all it’s offering is to download the app on my other devices which I don’t want to do. Still haven’t been able to register my product.

worst app ever written, gives you a device connected successfully and shows as disconnected, registered the device with the app several times and it's still the same, brand new batteries in the k5 smart control paired it so many times I've given up trying, who puts detergent control on an app that does not function. no way of adjusting the detergent without the app... app constantly says stuck in another mode when successfully connected. £400 for this ?????

no info about products

useless app

This app doesn't allow me to configure the robot RC 3 *EU-I. The instructions say to connect to the Wi-Fi robart-* to be able to add the robot to the home wifi network. As soon as I connect to this network, the app stops working and shows the message "You are offline. Unable to load. Check your data or Wi-Fi connection to use all features of the Kärcher Home & Garden app."

Seems pretty pointless. QR reader for registration doesn't work, it ioens a scanner and before you've got anywhere near the code it's gone to the next page where a blank white screen and locks. had to force stop app and manually register. Documents again seem useless, they open a link where you have to choose the app, but none open them! Tried web browser but access error...

Whit the new app I can't control the robot. Can't see where is he cleaning, can't start him and so on. Is it the problem with me and I didn't do something? Did the registration and that's it. Options for parts, manuel, that I can't open it and changing name. That's it. Previous app was dull, but it was useable. This one is just for marketing. Time to try another brand..

To register a product via qr, you need to download the app. After doing this, the qr scanning doesn't work and you just get a spinning progress icon. then you enter the product by product code, which takes you to a Web page within the app and this wors but the app doesn't remember any of the personal details you entered... ludicrous and deleting.

Product leaflet says operating instructions are in the app. They aren't.

Useless. App doesn't give me access to K7 operating instructions like it is supposed to.

Was great app when I first got my karcher jet wash but now they don't do the k2 wash so not used the app now

straight forward setup. I'm yet to use the product.

the instruction is a little misleading esp in other languages as german (translation mistakes) but with assistance of the app pairing was eventually successful

amazing

Won't let me register my k7 keeps crashing it's infuriating

Whenever I try to login (after creating an account), I get a Login Failed message for last 2x days. Useless & frustrating. If you're going to require an app for your setup instructions, please ensure you can log into it.

Apart from the set-up info it's nothing more than a salesman app.

Just doesn't work, can't add device serial numbers.

loving this new powerwasher

Excellent, products do the job well. However, it is very difficult to register a product....😫

App is useless. Had trouble logging in, once that was sorted I couldn't add the machine to the app. Scanning the QR code finds the right machine but then returns and error when adding. Karcher support have been unable to help, they don't appear to have any training to support the app.

I had to scroll through > 700 months to get to my birthday. How dumb is this. You just can't enter your birth year easily.

a good app

Once the app is installed, go to Google Play, Search for the app again, and Update. The update would allow to Add device if it is newer. Otherwise, the device might not be recognized by the app. The app is good, especially Install guide, don't skip it.

Unhelpful, all step by step cleaning gone , nothing at all for paved driveways? All was ok till updated app

Super brand name and made in Europe. Excellent.

Device not recognized. En scannant le QR code ou en entrant manuellement le part number. Et erreur lorsque j'essaye de contacter le support depuis l'application.

The pairing for Android is a bit glitchy but we got there inthe end

some helpful hints and tips shown on the app

I cannot log in into the app due to the fact that is asking me to agree the term and conditions but there is no way to approve it. It's a pain. I also noticed that this problem has been raised by other people and apparently resolved but the version I have is updated on the 12 of August by karcher, please help

brilliant machine, easy to assemble, cleans patios, cars and paths with ease .

just the right size for my caravan and decking.easy to use.

K7 washer excellent. App will not connect over Bluetooth, waste of time

it's amazing

Can be awkward to connect the device, help is limited

Sorry about the original review I left. The difficulty I had was that the QR code wouldn't accept the device I was trying to register. The registration has gone through now and everything is hunky dory. Once again, sorry and now I'm looking forward to using my device and trying some of the tips on the app.

Don't see the point to this app. Having watched the Karcher video of the app showing you settings and nozels to use when you select the item you're going to wash I thought "That's brilliant". However there is no such capability contained in the app that I can find.

App is not working at all

Good product

I think a video demo is much better

Could not register my k7 through the app. Can I just use the pressure washer without the app?

on first use was very impressed with the finish. Will report again after it's next task.

a fabulous app . We're delighted with our power washer

Excellent service

Love my Karcher pressure washer.

Very helpful I love the any karcher brand we have a karcher for the windows and I love it and love the app how you can adjust it to what you need.

very good

cant find next button in order to add my device

very good

excellent machine it really does what it says on the tin.

brilliant

Why the hell do I even have this app, if it wipes your data after a while of not using and now requires setting up again as if I never used it.

all good

troublesome pairing

Didn't recognize my part number. (1.676-357-0 a K3 pressure washer)

really pleased with purchase of k4 pressure washer.

Straight forward installation and looking forward to a clean patio..

Not worth the money , my 15 year old budget Hozelock is better made . Patio brush attachment broke on first use . Apps are a gimic buy a cheaper model.

love it don't have to think know and take of the lacker on my chairs

I like the app as it gives a lot of useful tips on how to use my k3. The only drawback is that I can't add my device to the app. I have typed my part number in several times and all that I get coming up is that it isn't valid. I have double and triple checked the part number, and it's correct. So I don't understand why the app isn't accepting it. I find it disappointing and I know that this will affect the pairing with the machine.

By making the device "smart", you end up with a piece of junk where nothing works because the pressure control gizmo in the gun refuses to work for umpteen reasons, including not having a smartphone or -- god forbid -- a Kärcher account. If you design part of an otherwise basic device to be electronic, pretty please with cream on top, make it just function whenever no connection can be made with it's companion app -- which seems to happen every time you actually need it to work.

Can't log in ("Log in failed" pop up before able to enter account details) Can't create account - complete fields and press "Create Account" - the button briefly shows "registering" and then goes back to "create account" and nothing else happens. Disappointing when all I'm trying to do is register my pressure washer... (Samsung S21 Ultra, all available updates.)

Installed app with no issue. But cannot accept product, part number is not valid. Part number is 1.513-403.0 . SC 2 deluxe.

easy to assemble, perfect for my needs

Downloaded twice but after setting up my account I cannot seem to log,I can with guests option but not with my account,waste of time,this must be the latest version too,so bad please fix android device.

Great app, love how it helps you clean areas of your home and motor vehicles that you own. And gives you discount to various products to help you achieve the prefect job.

Installed yesterday on Samsung Galaxy S23 Ultra. After the login screen, there is another screen which states that you have to agree with Terms & Conditions by checking a box. But when tapping on the box, nothing happens - cannot check it.Also tried on a different phone, same issue. Uninstalled and reinstalled twice, same issue. Basically, I cannot use the app. EDIT: I have changed the score to four stars (from one) as the app is now functioning as requested. Thank you.

Stopped at terms and conditions, can't check box to continue.

Installed the app, created account, but can't get past the tick box to accept terms and privacy policy. Won't let me tick the box... Not a good start to the experience.

Thank you for responding. I have installed the latest version (2.10.3) from the Play store and the problem is still there. Update - solved with version 2.10.4 Thank you.

Set up my account ok, but the app won't let me accept the terms and conditions and I can't use the app without accepting them. Update, app is working perfectly now. Thank you for the update.

Can't get past the terms and conditions page. Can't pick the tick box

It's stopped in terms and prices i can't accept them

App wouldnt allow me to accept T&C, so I cant progress through it and actually use it. Utter garbage.

Equipment great, not sure about the App and instructions though!

Have tried to add the k5 numerous times Re installed re booted no joy All I get is fails. Internet connection is fine

App was great at helping to assemble the pressure washer I bought. However, when I looked for hints for washing my car, the app was very disappointing. First, I selected vehicles. The only vehicle type listed was bikes. No cars, vans, motorcycles, or anything.

Does not recognise part number so it's useless

The Karcher K4 Model Pressurewasher,uses less water(80%) & is effortless to washing your car with & other things,trust me!

Login doesn't work. Migration from old app dosen't work. Pretty useless app.

No instructions in the box, internet is poor so 15 mins to download a pointless app that I'll never use! All the assembly should have been done at the factory! Not used the k5 yet but not impressed so far! Feels like they did half a job

Really easy instructions 👍

The Karcher RC3 robot catalogue shows to download this app.. However the RC3 is not even present on the app and is totally useless.. Cannot use or configure the robot at all

1st star because a random on YouTube had the only explanation that the QR code was in a loose piece of cardboard in the box; 2nd star because it eventually paired with Bluetooth (not sure how that helps me use it though?)

Bluetooth connection no work with pixel 7 pro and Android 13

Worst app ever. First app that "works' with high pressure and last I'll ever try to use. The classic app was troubling but this one ticks all boxes too. I wanted to experience the happy father like on your ads, but instead I'm swearing the fk out of myself using this problematic tyring app.

Gives full instructions for different uses and full details of equipment.

Useless. I have a k7 premium smart control. The part number is 1.317-136.0. When putting this number it says this part number is not supported!!

App did not work. Unable to accept T&Cs

Pointless. Doesn't support all Karcher products!!

Forgot my details forcing me to add the part and serial number again. Who has this to hand every time they want to use the app? Utter waste of time

complete load of rubbish. mandate personal details they don't need. and why the hell do you need an app to run you pressure washer anyway. what happens when the gardener wants to be use it. technology for technologies sake. no value. and they have made it very difficult to use/ connect..... and I am a technologist. god forbid anyone who does not use tech.

It need to fill in the serial number or buy the machine first then can be use the app. Is not convenient for guest who want to survey the product before purchase. Hope developer can let consumer look more details of machine. Thank you.

Impossible to register. It says "email already exists" on any email u enter

Very clear and user-friendly. Looking forward to my next Karcher purchase!