4,086 ratings on AndroidRU. 1,596 written reviews on AndroidRU, 189 shown below. Their honest reviews of this app.
RRychelle Cross
2026-11-11★☆☆☆☆
1/5
I have loved my frame for years. However, suddenly, it stopped receiving pictures. I had the original app and then saw this app. I added it. I sent a picture and it worked. Yippee... for a second. I deleted the old app that didn't send pictures. Well, now using this app... nothing is going to the frame. It said sent successfully. But it isn't on the frame. There is still storage available. So disappointed!
TTina Beamish
2026-11-09★★★★★
5/5
love being able to easily share photos with out of state family.
MMissing Reagan
2026-11-08★☆☆☆☆
1/5
not sure what happened but my frame is not receiving photos.
GGloria Duron
2026-11-07★★★★★
5/5
My son gifted the digital frame to me.I absolutely love it.I can be sitting there and see my children within seconds.Roll out on the frame.It's wonderful
AAna Falcon
2026-11-05★★★★★
5/5
love it...its just beautiful.
TTrisha Garrett
2026-11-03★★★★★
5/5
awesome, I love it .
PPaul Greco
2026-11-01★★★☆☆
3/5
I can't send pictures, says successfully sent. No support, tried everything even used chat GPT.
MMarshall Coulson
2026-10-31★★★★★
5/5
seems to be working better now... took a little coaxing
GGayle Gardner
2026-10-29★★★★★
5/5
I have a Beautiful Photo Frame!
SSWAMI
2026-10-24★★★★★
5/5
So far so good app works great!
BBen Ronek
2026-10-23★★★★★
5/5
like how easy it is to upload the images i want to the frame
AA Google user
2026-10-22★★★★★
5/5
the pictures are clear
LLaDawne Whitely
2026-10-21★★★★☆
4/5
Pictures don't always transfer over. I don't have close to 5000 pictures.
CClark Johnson
2026-10-19★★☆☆☆
2/5
the hardware crashed and they wouldn't reset it. wish they would support their hardware better
CChristine Iorio
2026-10-18★★★★★
5/5
Great
KKarin Fletcher
2026-10-15★★★★★
5/5
Really like this app. So easy to use.
CCow Jones
2026-10-15★★★★★
5/5
Great as it lets all family upload pictures.
PPatrick Colombe
2026-10-13★★★★★
5/5
keeps family connected.
KKaren Fenn
2026-10-12★★★★★
5/5
Easy to use! Love seeing new photos from my family every few days!
HHarry Hotmer
2026-10-12★★★★★
5/5
great frame. holds loads of pics
LLinda W
2026-10-10★★★★★
5/5
really still like this frame 👌
BBIGELOW TEA
2026-10-07★★★★★
5/5
love
JJim Allen
2026-10-07★★★★☆
4/5
love surprise additions from the family!
BBeth Tow
2026-10-05★★★★★
5/5
My kids got this for me for Christmas. They both live out of state & are always uploading photos so I can keep up with their lives. I love it!
Rrebecca macintyre
2026-10-04★☆☆☆☆
1/5
never had any problems
BBrettany Daniels
2026-10-03★★★★☆
4/5
The frame is great, I've just had one or two little glitchy things happen in the app while trying to upload or remove photos. I think it just struggles to load once there are a lot of pictures on it, sometimes it won't load them all, but I can get it to show me the pictures in the settings on the frame itself usually.
MMelissa Kirby
2026-10-03★★★★★
5/5
fun for all
RRita Berretta
2026-10-03★★★★★
5/5
Just set up my photo frame and it was pretty easy, love it so far.
BBarb Biffle Bennett
2026-10-03★★★★★
5/5
Easy to set up and use. we received one as a gift for Christmas and we love it so much that we purchased another for the lower level of our house and now they both are showing the same pictures. very easy to upload!
DDavid Cryderman
2026-10-02★★★★★
5/5
easy to use, nice quality. highly recommend
BBrenda Morajka
2026-10-01★★★★★
5/5
love it!
RRuthann Tucker
2026-09-30★★★★★
5/5
Love keeping up with the kids & grandkids!
KKarol Visaggio
2026-09-30★★★★★
5/5
love sharing with family far away
SSherry Waite
2026-09-26★★★★★
5/5
It's fast and easy to use.
HHilda Martinez-Velez
2026-09-26★★★★★
5/5
I have purchased 3 of the Simply Smart Home frames, for different family members, and the frames and software have work great and made it easy to maintain, update, and share to all. Waiting for new frames to become available to buy one more, for another family member, because I want to keep using just the one software app for all frames. I purchased my first frame more than 8 (maybe 10) years ago . Last one I purchased was last year, 2025.
NNom Mia Erickson
2026-09-25★★★★★
5/5
Easy to upload photos.
Jjoanne shinko
2026-09-17★★★☆☆
3/5
it says sent successfully but picture is not showing
RRita Poe
2026-09-14★★★★★
5/5
works Great
MMaribeth Ballon
2026-09-13★★★★★
5/5
See them all
JJim D
2026-09-13★★★★★
5/5
good
LLisa Nelsen
2026-09-07★★★★★
5/5
easy to use.
LLeo Lu
2026-09-07★★★★★
5/5
please update with 1000 photos storage as generation 2 PhotoShare Frame
DDiane McNerney
2026-09-07★★★★★
5/5
Little confusion but think I have it figured out now.
LLaurinda Woodward
2026-09-05★★★★☆
4/5
When it works its good!
JJacqueline Simpson
2026-09-04★★★★★
5/5
I love this cause I get to see my great grandkids every day.
AAlice Hogue
2026-09-03★★★★☆
4/5
I'm 77 I got it done after trying many times
AAlicia Hines
2026-09-01★★★★★
5/5
i love my frame. my family can share pictures wherever they are!!!❤️❤️❤️
VVincent Cardona
2026-09-01★★★★★
5/5
Easy to use app, I'm able to share and keep track of what I'm sharing with each frame
EEnidsa Merced
2026-08-31★★★★★
5/5
This PhotoShare app is Amazing. I have it for so many years now and I have recommended it to Family & Friends. ❤️
TTree Carcass Mangler
2026-08-31★★★☆☆
3/5
The default view of Photos To Add" does not include many other ohotos on the phone. So far, it has been impossible to navigate to the correct photo album in Android Gallery.
BBarbara Hall
2026-08-31★★★★★
5/5
easy peasy
PPatty Romero
2026-08-30★★★★★
5/5
very good
MMelissa Cole
2026-08-29★★★★★
5/5
This frame and it's app are one of the best Christmas presents I've ever received!!
SSharon Mack
2026-08-28★★★★★
5/5
Best idea to keep your loved ones in another state up to date on your photos of the family!!
MMary
2026-08-27★★★★★
5/5
Quick!
LLinda Heavner
2026-08-26★★★★★
5/5
absolutely love it
SShawnAlthea Jarvis (Property Management)
2026-08-26★★★★★
5/5
it's a good app
VVernell Rone
2026-08-23★★★★★
5/5
We really enjoy looking at our photos of family and friends!!
EEllen Smith
2026-08-23★★★★★
5/5
great
GGarry Hutchens
2026-08-21★★★★★
5/5
easy to use
GGayle Garbolino -white
2026-08-21★★★★★
5/5
love love love love love love it can't wait to hear that chime and see the latest picture sent!
AAaron Verba
2026-08-20★★★★★
5/5
awesome
KKent James
2026-08-20★★★★★
5/5
easy to set up
CCatherine Hudson
2026-08-20★★★★★
5/5
easy to set up...enjoy it very much
GGoogle User
2026-08-14★☆☆☆☆
1/5
How are you supposed to enter your email address from a new mobile phone if there is no "enter" button???!!!
JJudy Koster
2026-08-11★★★★★
5/5
easy to use and so fun to display pictures instantly!
LLena Hilliard
2026-08-08★★★★★
5/5
I've had a wonderful experience with this app No complaints at all👍👍👍
FFaye Jones
2026-08-07★★★★★
5/5
is grate
KKaren Mc
2026-08-05★★★★★
5/5
great
LLinda and Lee McCartney
2026-08-02★★★★★
5/5
love it!
SSoul Machine
2026-08-01★★★★★
5/5
I'm excited using the new version and enjoying my experience. I'm still learning 😌
Bbruce sawdon
2026-07-31★★★★★
5/5
Easy to use.
FFlo Chaffin
2026-07-31★★★★★
5/5
I love this photoframe. My grandkids like it even more!
RRich King
2026-07-30★★★★★
5/5
love the frame and app
GGaynail Mitchell
2026-07-30★★★★★
5/5
all my sisters wants one! it's so special to recall pleasant moments ☺️ 💕
JJason Holland
2026-07-29★★★★★
5/5
Program easy to use! Step-by-Step directions make installation to follow and implement.
RRoberto Abalos
2026-07-28★★★★★
5/5
hours of joy
LLaura Fisher
2026-07-27★★★★★
5/5
love this app and photo frame
VVicky Taylor
2026-07-25★★★★★
5/5
Very easy to allow family to add photos, fun to see new additions pop up! I have it set to come on every morning and turn off in the evening. Such a thoughtful gift.
PPat Valdez
2026-07-25★★★★★
5/5
Very easy to set up! I enjoy pictures at the tap of a button. As a grama its the best gift I have received in a long time.
AAngela Salvatore
2026-07-24★★★★★
5/5
love it
KKate O'Leary
2026-07-19★★★★★
5/5
Love our frame, a gift from our kids.
BBrinda Watts
2026-07-17★★★★★
5/5
I love my picture frame I get to show off all my photos at ease. everyone loves it. my sister bought her one. ♥️
MMary Carlson
2026-07-17★★★★★
5/5
lovethis photo frame . In kitchen so memories are always there for me to see.
PPamela Bender
2026-07-17★★★★★
5/5
wonderful
JJennifer McBride
2026-07-10★★★★★
5/5
super easy, lots of good options! Perfect for grandparents!!!
PPam Dodd
2026-07-06★★★★★
5/5
I love this app!
KKarl Davis
2026-07-04★★★★★
5/5
I love this frame!!
BBarb Woolever
2026-07-04★★★★★
5/5
Loving my family surprising me with pictures & memories. what a BLESSING
Ddoug clarke
2026-07-03★★★★★
5/5
great experience
SSonja Stroud
2026-06-28★★★★★
5/5
works great!
NNina Toobaei
2026-06-25★★★★★
5/5
Great
KKim Nemecek
2026-06-25★★★★★
5/5
easy to install
DDon Barrick
2026-06-24★★★★★
5/5
it's awesome love it
JJames Cheek
2026-06-23★★★★★
5/5
easy
PPamela Belton
2026-06-22★★★★★
5/5
I love photos that I can just see as I walk by.
MMsNiki285
2026-06-22★★★★★
5/5
parents love the photo app!
CClifford Thelen
2026-06-20★★★★★
5/5
So far works great!
TThomas Fogarty
2026-06-20★☆☆☆☆
1/5
It keeps getting disconnected and whenever I try to do something it says error frame I'd updating
MMaisy McDarby Stanovich
2026-06-19★★★★★
5/5
A fantastic gift I received to see photos of my Grandkids on a regular basis. Easy to use, shareable, customizable. Thank you!
SSandy Crane
2026-06-08★★★★☆
4/5
I found it hard to figure out at first but now I leave it running all the time. I use it at my office. I didn't like it at first because it did not turn off the light and it was always running so we put it in the closet and forgot about it for a long time. I found it the other day took it to work and take pictures there. After a factory reset it now works great.
Llew d
2026-05-27★★☆☆☆
2/5
app is nice but if u take alot of photos or screenshots there's no way to jump to a specific album. ur only option is to go thru chronologically and find the pics u want. which is garbage. the most basic of apps allows u to select an album . this doesn't other then that it's pretty nice. uploads go straight the the picture frame
LLaura Otter
2026-05-26★★★★★
5/5
So easy to send pictures to loved ones. Vertical pics work best the way my Dad has set up, because he has clock at bottom of screen. if no clock, then horizontal best.
YYvette Poth
2026-04-19★★★★★
5/5
My friend gave me this frame as a Christmas gift. I love being able to easily add pictures to it and having family members send photos to it as well. I will be buying one for my parents so they can get updated photos of the grandkids and the new great grand.
Tterri stuckey
2026-04-08★★★★★
5/5
I really enjoy the PhotoShare Frame. my children and grandchildren send me photos and videos to enjoy. and I was able to upload all the photos from earlier years. I have it on when people come to visit and my grandchildren love seeing them.
CColleen Barton
2026-04-02★★★★★
5/5
I love this frame! I can easily upload photos sent to me in text with 4simple steps download, share to app, open app, send to frame. It is that simple. If you don't want duplicates uploaded, you need to keep track when setting up, can only send 50 photos in single send session, but I have so many more than 100 on my frame.
LLarry Davis
2026-02-04★★★★★
5/5
simple to add pictures, family can add photos at any time after being sent an invitation and me approving them. I can easily check and see the latest pictures someone sends to the frame and make customized changes to the photos or delete them any time... we love ours
CCaitlin Heise
2026-02-01★★★☆☆
3/5
So my in laws and grandma already have a frame like this and theirs is far superior. Shows me what I already sent what failed. What the last batch sent. This does not. It deselects my photos when orientation changes, it will send the pictures but I can't tell if they're sent back it doesn't have the correct check mark. I am trying to add pictures to my parents frame and it's causing such a headache.
KKaren Muenzenmaier
2026-01-08★★★★☆
4/5
Love how the photos rotate from picture to picture. You can set up for holiday themes and birthday. The only thing I don't like is that on some of my pictures is that it blurs out the sides of the photo which makes it hard to see on the frame.
WWeez Mitch
2026-01-06★★★★★
5/5
I love that it enables others to send pictures straight to itd!!!!! Easy to use and I love the upgrade. I just wish I had color choice (black or white) for the color of text for caption. White against almost white is hard to read .
Rrsdjs
2026-01-04★★★★★
5/5
Installing the app was fairly easy and downloading pics is quick and easy!! the frame was a bit expensive, I did get it as a gift though, so, it's all good. I do recommend it!!
CCarolyn Moore
2026-01-02★★★★★
5/5
We enjoy looking at our grandchildren pictures all the time on our family frame. It's easy to use and we love it. just had our new great great grand baby and love our frame even more. we are now great great grandparents and we love showing them off to everyone.
SSusan F (Susan F)
2025-12-21★★★★★
5/5
this photo frame is a delight to watch ...we chose to use it for family only, adding pics from photo albums and current pics....really our life journey....so enjoyable to just watch! it is prominently placed in our Living room, on a shelf below the TV. perfect!!
RRandy Fuchs
2025-10-27★★☆☆☆
2/5
TERRIBLE TERRIBLE CUST SVC frame was working fine then stopped receiving pictures. all cust svc keeps saying is its my network. tried it on 3 different networks. they say it is not connecting. yet I can see IP address ping device and see it transfer data .. when it worked it worked great.
DDebbie Grainger
2025-07-24★★★★★
5/5
I love this. I've had one for several years and never had an issue. It looks like a normal picture frame as each picture scrolls thru. The pictures are so clear......like a photograph. I accidentally knocked this off the table twice and it still works perfectly. Not that I'd recommend doing that, lol. If you're considering one of these, don't. It's like having a lifetime of beautiful memories every single day. I absolutely love mine.
TTeresa R
2025-05-23★★★★★
5/5
I have enjoyed the PhotoShare system. Sure the pictures can live on your phone, but to share those memories with the entire family is that much better. I also enjoy the photo enhancements for a birthday or other special occasion. This is a great idea for mom, grandma, and siblings far away.
CCisco Gonzalez
2025-03-29★★★★★
5/5
Looks good so far. The initial setup was a little longer than I expected, but not too bad. I liked their Privacy statement and Terms were actually readable and not too long. looking forward to getting started.
SSitterInTheCity 4You
2025-03-15★★★☆☆
3/5
Love the photo frames. We own several. Originally we we able to send 14 or less second videos, so we have one frame dedicated to videos. Since their update a year or more ago, that is no longer available. Despite multiple follow-ups, they still haven't fixed it or brought that option back. Really unhappy for that reason, otherwise they'd get 5 stars.
Ddeanna bennett
2025-02-01★★★★★
5/5
Got this frame as a gift! I love it!! I love that my family can send pics to my frame. And I can delete what I don't want after seeing them for a bit. Everything works as it should. No problems so far.
SSheila Marie
2025-01-25★★★★★
5/5
Received it today and it was so easy to setup. Pictures are scrolling. I love it. Edit: 6 months into it and I still love it! Easy to add pics. Perfect gift to myself. Edit - 11/16/24 - it's a year later and I still love this purchase!!! I'm getting ready to get another one. Edit: 01/25/25 still going strong.
RRandy Mayes
2025-01-22★☆☆☆☆
1/5
This app downloaded a bunch of graphics in my photo gallery when I first loaded it. I didn't even give permission to go into the gallery. I thought I got hacked! But when I looked at the details on one of the photos, it said it was from PhotoShare, with the date that I downloaded the app. I took quite a while to get them all deleted.
CCassie Brunswick
2024-12-29★☆☆☆☆
1/5
App works good, My frame on the other hand is not even a year old and now will turn off after 30/40 minutes. Customer service is bad and will not respond or provide resolution. I submitted a ticket on Dec 5th they asked for additional information which I provide, followed up on the 11th and still no response. Submitted a 2nd ticket on the 19th, same they asked for more information that I provide yet again and again still no response or resolution 😕 I will not be buying this brand again.
AAmy Guenther
2024-12-25★★★★★
5/5
I bought the frames for both my mom and mother in law for Christmas. I appreciate that the app is free, and I can see both frames at the same time. Both mothers love being able to get up to date pictures from all their grandchildren and children. I also like the caption feature for my elderly mother in law because it allows me to label the picture easily so she knows who's in it and when it was taken.
BBobert Cook
2024-11-11★★★★☆
4/5
Could be better. More functions that work right. Very user friendly for people like my parents that are older and not very technically inclined anymore tho so there's that and for that reason I'll go 4 since it is serving its purpose rather well. I bought 2 and the second is my own and for my purposes it would be a 3, while cool could be little more to it.
KKurtis Cook
2024-11-09★★★★★
5/5
Awesome. With printing pictures being a thing of the past it would seem. This was an amazing gift from a friend. We can share our pics with each other. Being states Apart this is awesome with sharing our experiences with each other. really is the Picture frame of the future.
MMathew Brooks
2024-10-19★★★☆☆
3/5
App needs optimizations for different resolutions. I couldn't figure out how to create an account because the continue button wouldn't show up with my Zfold5 unfolded. Also gotta trim your videos to ~20 seconds or they won't show up in the gallery because the file size is probably too large.
DDeanna DiPasquale
2024-10-06★★★☆☆
3/5
Crop feature in the app needs work, all you can do with it is crop the picture into landscape orientation. Also, when looking through the pictures that are on the frame, when you open a pic to full screen and then go back, you can't continue scrolling. Have to close the app and go back in.
JJessie Elsass
2024-09-30★★★★★
5/5
I love this frame! My sisters, mom, and mom-in-law each have one. It's wonderful to have one app and be able to send everyone high quality photos any time. I love hearing the little "bling" when new photos come in. We all lose time watching the slideshow from time to time. I'm gifting this to my sister-in-law for her baby shower. She's gonna love it.
JJudy Perkins
2024-08-17★★★★☆
4/5
So far it has been very easy to add photos to my digital photo frame. I'm happy with my frame, miss being able to add caption to my pictures is my only complaint, otherwise ver happy!!! Still cannot add a caption to my photos as it says i can!
HHappy Cluckers Farm
2024-06-17★★★☆☆
3/5
I love being able to see the pictures of my child and grandchildren as they grow. However there has been some delay in receiving the pictures from time to time. My daughter sent me photos last month and it took until two days ago for them to show up in the frame. Can you help me to figure out what is going on with that?
SStephanie Davis
2024-06-05★☆☆☆☆
1/5
When it works, it's fine, but about 99% of the time, the app won't load my pictures from my photo gallery. I'm lucky if 2 or 3 pictures out of 50 show up. It really defeats the purpose if I can't pull up the photos I want to send to my family. I have also checked that the app is updated (it is) and tried un-installing and re-installing the app. Same issues.
PPam Skojec
2024-03-31★★★★★
5/5
We love seeing our friends, family, and all the grandkids' pictures scrolling by all day. It's so easy to add more pictures, too. Just choose some and send them to the frame. They post instantly. I wish it would not loop repeatedly on the same group so often but move on to the next group of pictures. But we love this gift from our son.
JJennifer Maria JansonConcepcion
2024-03-30★★★★☆
4/5
App is really easy to use so far I have had no issues with it and I have been using it for almost 2yrs now. I like how it gives you the option to write a description, put a frame, or a emoji on each picture and also that you can upload videos as well. I also like how it has the date time and weather as well. I must say that I really like this frame I would definitely suggest buying it.
SStephanie Southerly
2024-03-27★★★★★
5/5
Love this app! The only reason it didn't get a 5 is because there is no option to shuffle the photos. The slide show of photos is how you enter them. There is a shuffle option, but that doesn't shuffle them. Edit - it shuffles!!
GGrip Gambler
2024-03-21★★☆☆☆
2/5
Had for several months. Was great, but now getting random errors to update the app. Auto-update is enabled and there's no updates available. If you come home and it randomly switches back from photos to the menu screen you'll likely get an error soon.
AArlin Pierce
2024-02-29★★☆☆☆
2/5
Their support totally sucks. Told them several problems from display brightness, video sound, clock not supporting landscape, and all I got was try a reset which did nothing. I did a follow up request that was ignored. Even the first request took a couple weeks for a responds. Still waiting for help. I've sent pictures of the problem three times now. And all they say is load v2 app. I have v2 app. They just don't listen to my problem. I'm a software developer and an IT guy. I know junk product.
TTara Feistner
2024-02-26★☆☆☆☆
1/5
This app is continuously messing up. It regularly doesn't load all of the photos that I know are currently on my frame. It also regularly doesn't load majority of the photos on my phone in order to send them to my frame. I'm about to return the frame just because of how bad the app is.
HHolly Metzler
2024-02-07★★★★★
5/5
I enjoy being able to send my favorite photos to my favorite people and I now have four frames I am connected to. My mother-in-law asked just yesterday about how to get another one for her sister. Once you get it dialed in, it is easy to use. Recommend it.
MMaryRuss Vander Molen
2024-02-03★★★★★
5/5
We've been enjoying this frame since Christmas. We have family spread between 4 different states yet we can all send photos to the Grandparents and enjoy that way of keeping in close contact. Easy enough for them to figure out how to use also!
KKaren Mossefin
2024-01-02★☆☆☆☆
1/5
It keeps showing a message error saying that I have to select photos to send to frames BUT I already selected photos and frames before I hit send. I uninstalled the app and re-downloaded it and it still doing the same thing. Very frustrating.
DDeborah Wilkinson
2023-12-31★★★★★
5/5
Received my photoshare frame from my sons for Christmas and it is the perfect gift for a grandparent!! With the app it was very easy and straight forward to set up. I love how it displays the photos they send to me and the ease for me to add.
VVanessa Henaley
2023-12-31★★★★★
5/5
Love it. This was a gift from my son and I think it's one of the best gift ever. I love being about to put pics on here we normally wouldn't see unless we opened a picture album or a computer. Would love to see more Frame options not just holiday ones.
CChristine
2023-12-31★★★★☆
4/5
So far so good! Photos don't always load instantly, but I've found that disconnecting and reconnecting the frame to the wifi helps with that. Haven't quite figured out how to get videos to play in a slideshow, but it's so cool to have framed photos that my family can send me! :) Explore all the settings andI have faith I'll figure it all out soon.
KKevin Kogut
2023-12-30★★★☆☆
3/5
It is nice to be able to share photos but it does not show all of my pictures on my phone. Disappointed that version 1 showed what images that I shared with what frame and this version you are unable to see what was shared.
DDeb Weiss
2023-12-29★★★☆☆
3/5
Frame purchased for my parents by my sister. Was challenging to set up and now everyone has to register with app to send photos, would not be bad, if I could change album or see what was already sent to their frame. Option to send via email as well, but is more time consuming initially.
MMike Kuhn
2023-12-28★★★★☆
4/5
Would have put five stars if the app allowed you to filter out some albums in your photos. Or, if this is possible to set up in the app, it would be nice if it was intuitive/easier to do. I have looked around in different settings/places, but I can't find anything. Other than that small gripe, the app is outstanding! It has been super-easy to send photos to my parents frame from half a world away. Very pleased!
TT Payne
2023-12-24★★★★★
5/5
Easy setup and maintenance. Though I have not tried all the available options, nor have we gotten much feedback from my 86-year-old Mom, we are initially pleased. Looking forward to many years of sharing Photos.
DD.D.
2023-12-22★★★★★
5/5
The app is very users friendly, also the email address you can send videos and pictures in large amounts. Perfect gift for grandparents or someone living cross country. Sending pictures and videos through email or app is so easy.
TTonya Zeiger
2023-12-21★★★☆☆
3/5
Love the frame but the app is a bit challenging. I have 2 frames and periodically they "mix" photos (so my work pics migrate onto my home frame. Also having issues with the on off times. Even though I have a separate schedule for each frame I routinely have to unplug the one at home and turn the work one on by hand. Otherwise, I love the frame (so much that I bought two!)
CCortina Henzler
2023-12-16★★★★★
5/5
I bought one for my 91 yo mother in law who recently moved into a skilled retirement home. She misses her home and deceased loved ones. So I loaded it with photos of her from childhood on. She was over the moon with joy. She sees those old photos and relives the moments. She said it's the best gift ever. I bought one for myself too. So far, it's loaded with current photos, but I may too sneak some from my now grown kids' childhood to also relive those moments. Better than tv!
CCristina Bercovitz
2023-12-12★★★★★
5/5
Affordable and easy. The frame looks great! We upload photos and grandparents enjoy the frame. The interface for uploading is not the most beautiful or intuitive but it is pretty straight forward. Would recommend!
MMadi Petry
2023-12-10★★☆☆☆
2/5
Great when it works... unfortunately it rarely works. App wont even load anymore to let me share photos. Frame doesnt show all the photos and ends up cycling through the same few over and over again. Sad that I spent so much money getting these for several relatives and I can't even share photos with them
Yycats stacy
2023-10-28★☆☆☆☆
1/5
The app does not pick up all of my pics from my phone camera. Uploading pics to frames is hit or miss. Over all, the quality of the app is poor. Will not work with older frames. I do not recommend the app or the photo share frames to anyone.
EElaine Shaffer
2023-09-10★☆☆☆☆
1/5
Very disappointed with the app. It will not populate ALL the photos that were sent to my frame. If I want to edit photos, they have to be done 1 at a time. then wait again for the photos to download on the app - and only about 50% of them show up. Would like to be able to send photos from facebook and google, The app settings won't save. Set the brightness and the timer for auto on and off, but they default back to original settings. The website doesn't recognize my frame id and i cannot login.
JJohn Barry
2023-07-28★★★★☆
4/5
The only difficulty I have had is following a power outage - which happens far too frequently. The time on and off settings get disrupted whenever this occurs. Can you have the setting on the phone refresh to the frame each day?
TTheresa Rompala
2023-07-19★★★★☆
4/5
I love that I can have multiple frames through one app. The pictures qualities is amazing. If I could give one suggestion it would be to be able to see what pictures I have already put on the second frame. This is the perfect gift for those family members that are far away to keep them very close.
SShantel Ballard
2023-07-16★☆☆☆☆
1/5
Disappointed. I've only had my frame since mother's day & the app will not send new photos to it. Says sending then freezes on a black loading screen after saying they are sent & never actually sends. Been doing this for a month now. :(
SSusan M
2023-07-13★★★★★
5/5
This is a great app to keep in touch with family. I've bought a couple of frames for other family members and friends and they enjoy it, too! Easy to use and the tech depth was very patient & helpful when I once had trouble setting up one frame. very easy to add & delete photos. very happy!
KKathy McInerney
2023-07-10★★★★★
5/5
Problems with the newer frame app -- sharing photos from phone to frame -- were solved very quickly and professionally. The QUALITY of the photo display on the new frame is incredible! No more width distortion, and photos are crystal clear! YAY!!
DDoug Jenkins
2023-07-05★★★★☆
4/5
Nice display. Easy enough to load up images for display. User interface is not intuitive. Frame often does not power up according to schedule. A way to screen new inbound photos will be helpful. Don't see a way to activate or control notifications about photo submissions from new sources. I would buy again.
BBryanna Travis
2023-07-01★☆☆☆☆
1/5
Horrible since they made the new app. Wish I hadn't invested so much money into buying everyone in our family their products. This new app never works. Might spend the money to buy a different brand this Christmas.
TTodd ONeil
2023-06-14★★★★☆
4/5
So far so good. You have to create a new account using your info. You can't sign into the main account on more than one device unless they account is created individually in each app. Most people won't try to do this but its helpful for people that have older parents.
SSherrie Rapoza
2023-06-13★★★☆☆
3/5
I have a few suggestions to improve the app or the frame in general... 1. Option to lock the frame to avoid accidental changes. 2. Photo count. I currently have to manually count how many photos are on the frame. 3. Ability to add photos from Instagran, Facebook, Google Photos, etc... The same way that it can easily be done when creating many photo books. I am also currently having trouble with setting the on/off times when away from home.
LLaura Reitz
2023-05-25★★★★★
5/5
This app makes it SO easy for my family to share pics with each other on our PhotoShare frames. When I needed help getting it set up, I got right through to an actual real person (not a useless robot) who was incredibly helpful.
SSue Myers
2023-05-20★★★★★
5/5
I love it, you can sit and watch all your memories go by! I had to call customer service, it wasn't allowing me to enter the number correctly, come to find out I had downloaded the wrong app!
MMaria Saenz
2023-04-27★★★★☆
4/5
Is wonderful it is only 4 because I had hard time sending all the pictures I already had to the frame, only allow me the send new ones and and doesn't allow me to add myself since my 3 grandbaby erase me as he was trying to teach me how to do it. Was so adorable " no, no grama let me show you" 🥰😆
MMegan Sivarkar
2023-03-15★★★☆☆
3/5
Grandparents love their frame and the whole family sends photos to it. Sometimes the app does not seem to recognize all my photos in my camera roll so I can't always send everything that I want to send, but overall the app works pretty well and the experience is enjoyable for all. As others have said, I wish I could see which photos I have already sent.
SSue Brighton
2023-03-14★★★★☆
4/5
I have enjoyed the app, up until I forgot my password. I changed the password but cannot log into the app. Well, it could just be operator error. I have had no problems since my password change. There was a little lag time for the app to recognize the change.
RRob G.
2023-02-08★☆☆☆☆
1/5
Uploading pictures works about 2.5, maybe 3% of the time, adding friends or family to the frame works around 40% of the time... HOWEVER, they too will most likely not be able to load pictures.
KK Anderson
2023-01-27★☆☆☆☆
1/5
DO NOT BUY! Read all the reviews. We never could get the app to link. Just error message everytime we enter the family frame code. Then someone was randomly sending their pictures. Ugh! This was for sharing our new grandbabies pictures. Unplugged it. Tried to link it to wifi. Now nothing but a black screen. Worthless junk!
CCheryl Cheek
2023-01-10★★★★★
5/5
Impossible to connect to any wireless network - until you know the secret. ( Who keeps operating instructions secret??) The frame only works with the Photoshare Frame app version 2. If you even have version 1 on your phone, delete it! It will prevent version 2 from working properly.
Nninjacatwoman13
2022-12-31★★☆☆☆
2/5
This app really needs an update. Please give me a way to tell what pictures have already been uploaded and please put them in order of the date taken. I have accidentally uploaded multiple pictures several times and they are never in the same grouping. I have had to defeat all pictures and start over again. Other than those two big things, its a simple app to use and I really enjoy having all the pictures on my phone somewhere they can be shared.
LLeon Morris
2022-12-30★★★★☆
4/5
Wish the original version was removed from the Google Play because we tried for a day to get that one to work before seeing this version. So far it's been okay with version 2.
KKim Davies
2022-12-30★☆☆☆☆
1/5
It doesn't work. During set up when adding a new frame to send photos to after being invited to do so the frame ID is not recognized. Dead in the water at that point. Photos cannot be shared unless done so through email from a desktop. That defeats the purpose of easily being able to share photos. Frame simply becomes a clock. No customer support. Phone number listed in app is a dead end. No response to emails. If things aren't resolve I will return frame during the return window.
DDan Smith
2022-12-28★☆☆☆☆
1/5
v2 is not syncing up with the current frames sold in stores. First version of the app is working. Please fix this. On the iPhone app store, v2 is the only app available and, again, this is not working with current frames. Please fix v2 AND make first version of app available on iphones app store.
DDavid Jaictin
2022-12-27★☆☆☆☆
1/5
Sharing with other family members cannot be done. Website 'create new account' has not work for sharing with others who tried to make their own account to the photoshare frame. Have emailed customer support and waiting for reply.
KKerry Ann
2022-12-27★☆☆☆☆
1/5
The PhotoShare Frame is a good quality. The PhotoShare Frame app, the one the manual tells you to use, and the second app, this one, which you have to upload because the first doesn't work with PhotoShare Frame ID, are awful. Customer Support is nonexistent. No response to email. Over an hour on hold by telephone with no answer. Husband Googled the solution so in the end, no help from the company. If you're reading this and you kept the packaging, return frame to store and get something else.
RRobert Gilmore
2022-12-27★☆☆☆☆
1/5
Developed by people that don't care. First of all, it asks for way too much access to your phone. Why does it need location? The link in the email goes to an old app. The instructions state passwords must have upper and lower case and numbers. You must also have special characters. Anyway, this app was not made by a serious company at the very least. At the most, it's a security risk.
KKelly Bartyczak
2022-12-26★☆☆☆☆
1/5
Awful experience. First time using this app and with a new photo frame purchased for Christmas. V2 downloaded and installed fine, BUT would not recognize the Frame_ID. Also did not recognize my email address I used to create a new account.
LL Derreth
2022-12-26★☆☆☆☆
1/5
Family sent many pics but it just keeps showing the same six. Most photos didn't even show up. The app is not user friendly and useless. What a disappointment. This was a gift and it's definitely being returned!
MMichael Linville
2022-12-26★☆☆☆☆
1/5
The app would not allow me to create an account because my password didn't meet the parameters. Lower case, upper case and numbers, 8 characters, sure I tried multiple times. None worked, including 1234FiVe which I think meets the requirements.
AAngie Templin
2022-12-25★★☆☆☆
2/5
After the most recent update, the app crashes when I try to open it, so I am unable to load photos or do anything with it from my phone.
NNichole Monson
2022-12-25★★★☆☆
3/5
Clicking Share from Google Photos to PSF results in the PSF attempting to send the photos but just sits there spinning forever. Sending directly through the app works, but the app photo gallery does not have pinch zoom or my online photos.
GGary Shives
2022-12-25★☆☆☆☆
1/5
Received Photoshare Frame on Christmas morning. Trying to load so we can share pictures from a distance. App loads but doesnt find FrameID no matter what i try pn iphone or android? Cannot manually enter Frame ID. Doesnt register. After reading reviews on Ama... this appears to be common problem. Seems that the app is broken. I finally got the frame to work by installing the 2021 (OBS) switchmate version odd the app. Cannot find an old version of the ios app. This app is worthless.
TThe G Man
2022-12-24★☆☆☆☆
1/5
Lacks basic photo access functions. I have over 1,500 photos on my phone. I put the photos I want to transfer to my frame in a separate folder for easy access, but the app does not provide a way to select a single folder. It just lists all 1,500 photos and I have to look through them all attempting to find the photos I want to transfer to my frame.
Bbajajudy
2022-12-15★☆☆☆☆
1/5
Quit connecting with wifi when I changed to AT&T fiber. They said basically too bad, so sad since the frame us useless now. Are you kidding me? There is no information that this technology does not work with the frame and I am shocked that they have built something that doesn't work with a common Wi-Fi connection. I've written customer service three times and I still have not gotten any information back from them about what they plan to do to compensate me. Inept business :/
CClay Clarke
2022-12-13★★★★☆
4/5
When creating an account, you need lower case and capital letters, numbers, AND a special character. The error message doesn't mention that special characters are needed. Havent used the app much yet, but photos transfer pretty fast.
SSteve Schifano
2022-07-31★★☆☆☆
2/5
Bought a non-disney brookstone frame. The setup linked me to the old app, but the old app wouldn't recognize the frame ID. Support had me install this version. Functionality is a huge step down over the old, tons of missing features and it's super weird I have to use a "disney" app for a non-disney frame. This looks like a placeholder for a major rewrite of the old app (v3 to v4), but for some reason the frame devices were updated to only work with this version. What a mess!
DDenise Skyba
2022-06-21★☆☆☆☆
1/5
Not working can not even get past create new account screen. Getting error " Exceeded daily email limit f For the operation or account. If a higher limit is needed please configure your own Amazon SES Configuration for sending email." I have no idea what that means I have never used the app I even opened up a brand new email account and it still doesn't work. Very frustrated for a frame that was supposed to take 2 minutes to set up.
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