Home V

suddenly stopped working. app fails to load. fails to connect. if I try to change any settings or update it tells me it failed

th8s app sucks. I lost money can't access my account. It's telling email not found and that already have an account?? someone owes me 30.00

app wont open on pixel 11 pro it works on my pixel 8 but not my new one

very nice session super duper guru ji word classes ki koee tulna nahi kr sakta Dheeraj bhaiya Dil se mehanat karte hai

These cameras cost effective but are simply a quick fix but don't always record movement consistently and at times they are not picking up Internet signal. They're ok for basic use to check a front door or driveway.

it's excellent

Lousy upgrade from the IPS360 app. two of the three cameras I cannot control Pan and Tilt with the app. I have to manually move the cameras.

set up so simple and excellent picture quality.

ever since the most recent update it takes several minutes to see a live view of the camera and I have to keep closing it out and reopening it because it won't load. I just want to check on my dog really quick I don't want to sit around hoping it opens and keep closing and reopening

no good for night very hard to see on lower lights.

it was at one point 5 stars for me but now 1 star, paying for cloud storage and now motion detection seems to be hit and miss, literally walking in front of it and its not detecting anything, unless the camera has gone faulty but its only a year old, after update yesterday its even worse

Here it is almost june of 2026. It's been quite some time since I first got this camera and app system setup.I did run into some problems and I contacted customer service. To my surprise they have always been there for me I not only stand behind this product, I stand beside them because the customer service has always been there for me. As the world around us changes to automation, this company has not. The human factor is always is there. customer service and the product are number one.

I had a problem with my HD card slot after 3 years, and they hooked me up with free cloud service for a year. completely unexpected but appreciated nonetheless. this kind of service is rare. 🔥🔥🔥🔥🔥

I get silent notifications. When I click on the icon, it doesn't open to the app as it once did. Now when I click on it, the app no longer opens and nothing else happens. Only the icon disappears.

It's good for what it does but lately I am seeing an issue wherby I am no longer receiving the rich notifications where it shows a still image Instead just plain notifications sre coming through. I pay for the cloud subscription so why is this suddenly glitchy? please fix

great

Doesn't capture most of the alarm events. Most of the time it doesn't even work. update cameras won't even connect to phone anymore, or it might take 10 mins but after waiting for 5 mins I'm over it. do not buy this product it doesn't work and a wait of time and money.

My camera is connected to high speed internet and it still won't connect half the time, and if it does, the connection. is low. never even connecting over 1mb. Can you guys not do a better job?? I do not recommend this camera or app.

have had this system for about 3 years and love it. Very simple to use and very user friendly.

versatile, rugged,great battery life, all round service very satisfying .

Great App does what it says. Setup wasn't bad. Paired an connected no problem.

This camera and app have worked effectively since we got it. I can even view thru the camera when I any where in the country with clarity.

I think it's the best CCTV on the market for the money.I pay £2 a month for a subscription and it's worth every penny. And the customer service is brilliant. 5 star. I've been with these for nearly 2 years. Getting friends and family to buy these cameras.

me encanta

Very poor connection issues as will not pick up home connection despite phone picking up no problem

Hugely intrusive

excellent, great, great very clear video

Unable to view past events. Paid for a service that doesn't work😤 just spinning.

its ok

I have been with this company for quite some time. I must say that when my subscription is finished I will purchase another year with this company because their customer service is awesome. They helped me and stood by me all the time. I feel very safe in my home with this app and the company that stands behind it they say you get what you pay for, well I got a good product and great customer service that comes with it. No need to buy anything expensive it's all right here.

Don't buy these cameras, they do not work with SD cards as advertised, corrupting all footage even when formatted correctly. The App is decent in itself, but unreliable with alerts. I advise against using these for security and only use for pet sitting purposes, etc.

no sound notification

for the most part these little cameras are great, I use them to watch my ferals at night and during the day. battery life could be better. but for the price they work,have 6 of them places around my property.

you'll get charged twice. one from the third party who the cloud is under then from virtavo

works really good does what I need it to

love the app and cameras , super easy and cheap

this app and the products are a joke they require a subscription to use them then they dont even work they cant even figure out how to program the app to directly take videos which they ask for proof of troubleshooting even on a dead device where a video does nothing they just want to steal money from you!

good

App is spotty at best. Trying to review the camera crashes the app and it just restarts over and over. It happens way too much and it takes a long time to get a response. Save your time and money for a better system. I'm fed up with all the problems and I'm not sure I'll keep it much longer.

Good

One of the best wireless camera applications. (Believe me, I'm using a lot, as I have different brands of cameras).

camera is decent, service and plans are a joke. the "30days" is a complete lie, I could never replay anything more than 7days. out of all the days I needed the footage, the camera just so happened to not work and they couldn't explain why. customer service is a waste of time. dont waste your money on this app, it will just cost you.

would not and could not operate properly and everything is set up correctly

if you ever see these cameras on sale and think about giving these guys a try stay far away the app sucks takes forever to load the cameras will just randomly not load for no reason don't use this for serious home security because if someone breaks into your house and you're trying to load cameras they will probably shoot you dead before the stupid cameras load

never works when you need it, extremely unreliable

here we go again another update and new problem. can't view cloud can see thumbnails but won't play. hubby's is fine on IPhone

the recordings aren't good. I only 30 seconds at most. I also get disconnected a lot and error messages. Picture quality is good. Most importantly, I am going back and reviewing videos and thats what I want most.

easy to use

great

Excellent

the worst video app,

no good

I love my cam it has many features. Get one n use this app

absolutely abysmal. won't connect to the camera, by the time I check it to see what happened it's already gone because it takes upwards of 2-3 minutes JUST to pull up the feed. I will NEVER buy another camera from this company again PEROID.

Home V, I'm a big user of the mobile app but can you guys inform me on is there some kind of alternative app that's compatible with Chromebook. Which I can download or buy? Maintaing my secruity,quality of life, and overall daily performance is important to me. Which I give a big thank you for helping me have reassurance. Home V feed back would be appreciated!

Looks good but I have tried for 2 hours to 'connect' Round and Round in circles - WONT connect! Everything else is working on WIFI but this guy refuses. I go through all the steps of connecting - message comes 'connected successfully' and then to next page, 'attempting to connect' and back to the beginning of 'connection failed'! Try Again!!!

well the camaras are great. especially at 25 dollars each. I compared them to night owl at 60 dollers each and honestly I prefer these ones.... now the catch.. the app kinda blows... but when it works good it's great.. been having an issue with sd card not being picked up.... but after I replaced it now seems to work.. I do recommend this.

SD card is useless if you can't pull videos from it to a computer and the app is skippy

this app only parts of videos from the camera is very slow need to cancel this app from Google play been trying for since December without any luck need a refund from December to March please help google play with this cancelation and refund

Won't open up

Vey good quality

Cameras don't always record, and it always says network issues.

Hi there I am already confirm too CTV camera not working ..

Not working, many emails, accounts, missing passwords, and possible leaks

Nice

Easy setup just easy easy easy and awesome

not compatible with my BRAND NEW chromebook it says.

I get it's not the top of the line camera but it works well. I just don't see why I'd have to pay separate bills for each camera I have in order to reap the benefit of using the cloud. Why can it be on one bill???????????

Fantastic, what a great piece of kit, can't believe what I got for the money, battery was great,till I had cocaine dealers living next door, setting alarm off every 5 min from midnight till about 5am,did last 3 months but only got 6 weeks due to cocaine Charlie nextdoor

Love it

It can't be moved to my SD card and taking up too much memory.

Amazing Camera. Solar panel works perfect keeping my device at 100% charge most days. Great budget device. Does exactly as described and app is better than most.

Sound quality is terrible. People at my front door have NO idea what I am saying.

Horribly slow application. Takes almost a minute and a half to bring up a camera when you want to see live feed. By then the crime is already committed. Doesn't always pick up people coming and going. I had people in my yard for almost 45 minutes the other day and the camera never alerted to anything. The cameras have very nice picture quality. And they were easy to set up with the performance is so horrible, it's almost useless for any kind of security. Cameras continually disconnect from cloud

Was good view and audio

July 2, 2024: Tried installing on a new phone and it says it's the wrong password. Using the same password as on my other phone, which continues to work well enough. Sept 29, 2024: I installed the latest update. Now, I don't even get a screen to put in any user info. It just immediately tells me there is a password error and won't let me in!

Very user friendly app. Allows me to operate my camera's with ease!

All of a sudden will not let me log in! Tried reinstalling and contacting customer support but nothing!

Just buy it if you want to be frustrated. It only works for me to see live image. It is pretty much impossible to see any recorded image. So if you are looking for a recording camera, this is NOT the 1. I would give zero stars if it was an option

Just got it , and so far so good 😁👌

For the past week or so, the app keep force closing every time I try to look at the live video or the cloud video storage. Basically making everything useless.

I had to leave my apartment for weeks while it was being worked on so I installed these cameras to keep an eye on our belongings. The cameras are clear and I have had no issues with the app. The batteries were still good when I returned, even with all the movement. However the subscription is a total waste - I haven't been able to access a single cloud video. You also need a pro subscription to see the cameras in real time on your laptop but it's free in the app, so that's a bit silly.

App keeps crashing when trying to view recordings

Works well

Camera and audio sucks I will purchase a better home security video system but if you want something for cheap then this is the best one

You suggested to update a App that was working perfectly fine and then we update the App and things no longer work. That person or persons should be fired . Do you not test before you suggest to update. Obviously your not the only clowns that do this but still there should be some accountability on your screw up. You want a job have some standards of excellence which I know that's been on a downward spiral for quite sometime.

ALWAYS SO SLOW LOADING VIDEO 😡

This application is well-crafted and possesses the essential functionalities to effectively manage your Virtavo cameras. While it may not be entirely flawless, occasional adjustments to detection and notification settings may be necessary to ensure optimal performance. It is encouraging to note that the developers are actively improving the app through regular updates. #Virtavo #SmartHome #TechReview

Doesn't work well. I don't get notifications when I should, but get them when there's nothing on the camera

Very nice camera system

Wifi connection always weak. 90% of time. On same floor as router . Just about 15 ft away. Very dissapointed.

Not worth it. Stay away It sucks...

The app keeps eliminating my security camera and I have to continuously reinstall the camera. All permissions are on. No idea why it keeps deleting the camera. Finally got it to work after lots of trial and error.

Great affordable way to watch your bunnies 💖🐰

I like the app and I'm happy with the subscription... Could we please get the option to see the camera in portrait? I know we can turn it 180 but please add a 90degrees option thank you!

App contact us for any issues does NOT work. I'm trying to find out why my account, which has been working, no longer works. This is the 3rd time after an update has been applied that has removed my account.

Absolute trash! Does not always record. You get none of the services on the app if you don't have a subscription. Now the app will not let me log in even after resetting my password.

suddenly Unable to log into the app to view cameras. What's going on with the app?

Work ok, but crashes if you zoom in portrait mode. Landscape works fine

I have 3 of these cameras. Smooth operation and app runs fast and view is good. I love that they are wireless so I can move them to wherever I need them. Battery life is good.

I just got the cloud and it doesn't even work. I had the ups guy here and it didn't recognize or recorded anything. Imma try the free trial if I see nothing I'm cancelling the service.

Camera has smooth movement, when trying to move the camera, or zoom in and out. Video quality is decent, if internet stays steady. Sound could be better. It glitches and lags a lot, when trying to have a conversation with someone through this camera. I like that secondary users have access to past events.

Only detects and records motion if I open the app and am looking at the live stream. Got it to watch any motion in the back garden and seeing as I have loads of birds coming into my garden everyday it didn't detect or record ANYTHING for over 45 minutes despite me watching birds flying around out my window and me going out into the garden twice during that time and as soon as I went into the live stream it started detecting immediately so totally useless for security purposes.

I WAS MISTAKEN. IT CANNOT DETECT THROUGH GLASS. The infared technology cannot be indoirs and read through glasd. The amazing customer support helped me when i sent a screenshot of the device in my home on a window. Works like a charm on my patio! Fast customer service and actions taken immediately! Thank you, Daisy!!!! ALSO: Buying the cloud for $1.99 a month after the free trial!!!

Update the whole app actually has became unusable....When it works correctly it's not too bad but motion zone (all of it) has became unusable....won't let me set zone..

Cameras constantly going offline or take 2-5 minutes to load, app is not helpful at all

Clear video andnzoom is impressive but delays in notification. Still worth gettinj i ust if for my post

Rubbish, I've subscribed and pay monthly fee. I get days with nothing recorded. Even though there are people in and out of my house where the camera is facing. I've rebooted a few times, it'll work for a couple of days, and then the same thing and nothing recorded again. So if you want a security camera that records activity, then this is not the one for you. If you want to pay a subscription and get no recordings of all the activities going on in front of the camera, then this is for you.

Terrible setup. Couldn't get my camera to recognize wifi even with its own dedicated 2.4 channel. No customer service support or troubleshooting help available on app. Just shooting messages out into empty space. Returned product and bought new system because of this.

Great little security camera. Requires some testing to get the settings right otherwise the battery life is poor. Can either be set to 10 or 30sec recording periods, the latter will mean you are charging the camera on a regular basis, but means the camera will capture more footage. On average I charge the camera every 1.5 to 2 weeks, only takes a few hours for it to reach 100%. Cloud storage system is great, worth paying extra for.

Not worth it... Cheap for a reason .. I got two cams.... slow motion sensor most of the time it does not pick up any motion.. and battery last only a week.. quality of the cam is not all that.. u pay for what u got ..

Constantly dropping cameras. Telling me it can't connect to wifi. Cameras are high maintenance. No assistance from Customer service. I will be changing very shortly

Received couple months ago and just getting around to installing. Installing was aggravating but eventually done. However it only shows mountain time zone. I'm on east coast and it will not let me change to eastern time. I need it to have correct time. Otherwise its useless.

App is trash, and cameras are even worse. Few months old and one camera is already dead and the other works when it feels like it. Even when they worked, they worked terribly. Detection zones don't work at all. Picks up things outside the set zone better than things within it. Poor image quality. Poor audio quality. Live feed and video playback work when they feel like it. Choppy video. Connectivity issues. Signs you out and won't let you back in til it feels like it. Save your money.

I know I'm writing this for no reason the company obviously doesn't care. I can't get a recording no alerts and I have an SD card in the thing I am going to be sending it back ASAP

Some days it works, some days it doesn't, often comes up 'weak signal move closer to router' ifbi moved any closer it would be on top of it! OK for money, camera very clear, when working.

Worked ok at first but everytime there was an update it had a new issue. Last update doesn't want to connect at all.

I don't understand the hate people have. I have 2 cameras that use this app. I never have any issues, payback is seemless, cloud storage is fast and reliable. I am highly impressed with the system. I am on Android, Daughter in iPhone. Both are just fine.

States battery life between 1 to 3 months but they barely last a week, they are just set up in rooms to watch an elderly person is okay and safe. The app is glitchy and freezing constantly when in live view and recording is haphazard! This all add to the stress of trying to look after someone and keep them safe. The app and the cameras are not fit for purpose!

I absolutely love this .. the camera is affordable cheap but for that it works really good better then most higher price ones you can watch live view from anywhere with clear screen I'm definitely getting a second one

Your device does not open. It takes forever. You cannot see the footage right away. It takes me about 10 minutes to be able to just get into the system. I have to undo load it to re-download it again. I am totally unhappy with your system.

I just purchased this camera, and so far i am NOT impressed at all. The app is useless. What a waste of time and Money.

Camera and app suck in too many ways to list off. Main issue is the camera hardly ever actually records anything I'm sending it back!

Boo! YOUR APP AND CAMERA SUCK!!! keeps disconnecting, says i need to move camera closer to router, only few feet away. And will not let you log in to view "live" feed. And now somethings wrong with the cloud storage.

I hate this product, wish I had never bought it, I had to login every time I got an alert, Now the app is frozen will NOT let me login or anything,

I have just received This camera on 9/11/23. Installing some time this week. I will be back with more information after I get it up and running. I feel a little disappointed after reading all the reviews, which do not sound good.

Alerts work but you can't view video. Few weeks later camera only stays charged a few hours. Junk

Useless Can't get the camera connected waste of money buying it if it won't even connect to the app

UPDATE: DO NOT BOTHER. worst ever.. customer service does not help. HORRIBLE. I noticed a lot of reviews have same/similar issues. Everytime I clicked to watch live, it goes to log in then goes back to same page.. and there's nothing I can do. Time setting is weird as hell, it goes by gmt so time is off on my end. Giving another wk, if still same issue.. will return useless camera and for wasting time and causing me stress.. If it goes well, will be back to update post.

Cameras just stopped being connected to wifi and keep saying wrong password when trying to resync . Thing is it's not the wrong password it's the right password. On top of the video lagging all the time. prior to the wifi problem as well as it not detecting motion or sending notifications..really starting to feel like I wasted my money on these cameras .try contacting customer service gets you no where as they only email and clearly dont know how to read and comprehend what the issues are

Can get notifications but just loads can't open up the footage in the app. Update there was no different.

I truly hope you work the bugs out your updates. Cameras not picking up motion. Otherwise you will be replaced! Right now I feel like I'm paying for service's that are not working properly.

The worst thing I have done was updating the app. Now, the Camara does not connect despite being rite above my wifi router.

It detects motion and alerts me, it works as I expected and it's easy to set up and use.

Works as described. Easy to understand and use. Only took maybe 10 minutes. Harlan Bailey.

The cameras are a good picture, easy to setup but what's the point if the cloud don't work. Doesn't alert u, doesn't save anything to cloud so basically u just have a camera to look at. Not what I wanted! I need to be alerted or recordings.

The notifications are great, pictures clear, the problem is when you tap the notification it doesn't show you the camera feed, so you have to manually open the app to see what's on the camera. Amending this would be a great improvement.

I have this app and cannot get any recordings from cloud,I have another app with like services and don't have issues but can't figure this app out just my opinion.