2026-11-10★☆☆☆☆
1/5
The app used to work great,now it's not working at all. There's no way to troubleshoot or fix it.
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EseeCloud(IP Pro, VR Cam) is a simple, stylish, user-friendly and powerful mobile video surveillance software for Android. Download EseeCloud(IP Pro, VR Cam) APK Free from the Android App Store to put mobile video surveillance on your phone. It is built for users who want security camera monitoring without a complicated setup, with clear video handling and easy everyday use.
The team behind the app keeps improving its video processing technology and video innovation technology, so the experience keeps getting better. It also provides global security products and professional industry solutions, with services that create practical value for its customers.
For anyone looking for a mobile video surveillance app for Android, the EseeCloud(IP Pro, VR Cam) APK latest version offers a straightforward way to watch security cameras from a phone. Grab the app today and start monitoring with a tool made for simple, everyday use.
a96587159d6184d5...1effcfSafety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
The developer reports data sharing with third parties.
The developer reports data collection.
✓ No virus✓ No spyware✓ No malware✓ No trojan
1a5e934a7087a89511bfa0faabc987685576e1b8f8ed5b3e423fc44dd2868463
a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
Version 4.14.7.2 · 187.2 MB · APK
SHA-256 1a5e934a7087a89511bfa0faabc987685576e1b8f8ed5b3e423fc44dd2868463
Signer a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
Architecture arm64-v8a
23,071 ratings
23,071 ratings on AndroidRU. 2,918 written reviews on AndroidRU, 173 shown below. Their honest reviews of this app.
The app used to work great,now it's not working at all. There's no way to troubleshoot or fix it.
I truly admire the detection software.
Works very well with sim card .
Long lasting batteries 🔋
good for now.
good cameras but it goes off line a lot. thats the only down fall to these cameras
play back is crashing every time I try to watch .Can you help
the best product I've ever used and have value for the money paid as everything been recorded on the SD card continuously,and in a loop so the videos can be restored whenever needed.great value product.!!!!,,!!!!!...!!!!!!.,,
loving this system. It exceeded my expectations. It was easy to setup and I haven't had any problems with it at all.
Best security camera i ever purchased. Thank you 👍
great camera 📷
Very poor app full of adverts and crashes, use SD card but wants you to pay for cloud storage. look for another app and save your money.
I never worried about these cameras they work a lot better than my other ones they never shut down on me I will buy these over others every day
The only thing that works consistently is the advertising.
This is the Best Product for the Price.
so far I'm impressed with this unit
I am always looking to go outside the normal and purchasing something that's not name brand and following trends. Everyone has a ring camera brand. So I looked to go a different route. This has worked really well for me. It is definitely worth it!
would like to be able to adjust one camera so that it only picks up real movement. currently ever car light from neighbors makes it go off. I need camera facing that side of my property. the camera is easy to set up, and app is easy to use.
me falta poder cambiar la velocidad del video cuando reviso alertas. para ver un día tengo que ver las 24hrs en tiempo real!!
Great product but there's a slight bit of a delay.
really amazing product. I have two. and use them every day. they have also survived hot summers and windy wet down pours. still going strong.
Nothing good so far, it's useless for me , no notification, nothing excited
app just stopped opening no matter what I do 😔
good app easy to use fast
This app sucks. It freezes all the time. If you don't want their cloud service they cut you off. Don't waste your money.
constantly crashes would mever reccomend
needs a good polish, first setup was easy, but there are other things than need a good looking into because it does because some what unusable. first of all theres constant ads. Accessing the camera is always a hit or miss. when connected there is a massive lag on PTZ inputs and real-time view. Detection alarms don't always notify on time and are delayed, events are usually when walking away from cam hardly ever when towards it, also sometimes it won't record the events even when registered.
good, camera
easy set up ,had it up and running in 5 minutes.
very good app
wont send verification code, says network error. so cant use cameras, useless
This is awful every time you open it you have to navigate your way around cloud once you choose SD card it should not pop up again for that reason this stinks and moving on to something better.GETTING ONLINE FOUND ALOT OF GOOD CAMERAS THAT USE A SD CARD NOT CLOUD.BUT THIS CAMERA IS ALL INFORMATION GATHERING IS WHATS HAPPENING CLEARLY ITS ABOUT THE MONEY INSTEAD OF PEOPLE SAFTY This camera ain't worth a dollar ether is this COMPANY..
crashes all the time and can't remember password locking you out
crashing constantly everytime i try to open it now.
very buggy. app continously closes as soon as its opened. needs a fix soon!
app keeps crashing
I just needed a camera to record things around the house and even though this one isn't that expensive , it works perfectly and is easy to set up
app keeps closing on me everytime I open it please fix this bug
I have tried to create an account via email and phone and all I get is system error.
The app was good before I upgraded. Now it is slow and keeps pushing the AI options. I use the powered cameras - Night vision is failing after 3 years. No response from support. Initial recording system died - first the Hard Drive, then monitor ( integrated system.) After replacing with separate recorder and monitor, I noticed the hard drive is now chattering away. No response from support. Playback seems to stop at random with no image. Okay for an entry level system - don't expect much.
well experienced..
supar
ads are beyond annoying constantly being shoved down your throat for cloud storage when you don't really need it. it's also too much navigating just to get to your thumbnails or recorded video and to delete them. things of that nature. that's just being honest. I have other cameras from arenti and their app is amazing and simplistic other than that does its job and works with the camera fine
Terrible app. It needs an update that actually fixes all the problems!
it keeps crashing. I have to open the app dozen times to get it to work
helping
initial working good. thanks to eseecloud. say here -NEVER buy yiiot cams-garbage!
keep shutting down
its a meh app/camera very buggy though. and the volume and alarm do not work, but thats more the physical camera not the app.
If this app is going to aggregate the hell out of me with the cloud I will return the camera. The subscription for the cloud probably pops up about 6 times every time you get in the app.
This camera is sharp and really clear. Easy to set up and view.
💯
Respect
THIS APP KEEPS CRASHING ON ME MAKING IT SO I CAN'T KEEP AN EYE ON MY OUTSIDE CAMERA!!!! IT WORKS PERFECTLY FINE FOR MY MOTHER ALL THE TIME ON HER PHONE BUT DECIDEDS TO CRASH ALL THE TIME ON MY PHONE!!!!! IT ALEAYS CRASHES ON MY PHONE SAYING THAT THE APP HAS A BUG BUT CLEARLY IT'S NOT THE APP BECAUSE IT WORKS FINE FOR MY MOTHER ON HER PHONE AND LITERALLY NEVER CRASHES ON HER PHONE!!!! I'VE ALSO EVEN UNINSTALLED AND REINSTALLED IT MULTIPLE TIMES!!! I'VE ONLY HAD THE CAMERA FOR A COUPLE MONTHS!!!!
Just a suggestion, when in full screen mode it'd be nice to have the presets menu instead of switching between the two modes. Don't understand a camera falling asleep while watching a human detection video. Seems pretty counterintuitive to what the camera is for.
to hard for me to set up and record.
good
app keeps crashing. It doesn't work
cool 😎
looks good , easy to set up , easy to use .
very good product, I have it now for at least two years, never had any problems with this, pictures and videos are still showing very good quality images, AMAZING!!!!
Everything works well, but I would really appreciate it if a scheduled siren alert feature were added. It would be great to set specific times for the siren to turn on automatically. Overall, the app is good, but this feature would make it even more useful and convenient. Hope to see it in a future update!
This program really sucks when you try to view your cameras quickly and it locks you into an ad that you cant get out of without shutting it down and restarting.
Good app and works well with my window security camera, only thing I would say if you ever buy a camera with this app, don't buy the standard cloud storage buy the AI storage it seems to be a much better storage app.
Up until a couple days ago, this app ran fine Now... for some unknown reason, it keeps crashing. WHAT'S GOING ON???
Too much sales junk in the app. This is not what I wanted. I just want to monitor the cameras that I have done for over 10 years with this company. Glitches in this app, lights come on, and can't shut them without resetting the camera. Looking into my old system cameras.
great app
Solid app for managing security cameras. It gets the job done with a decent user interface and stable connections for live viewing. The rating currently sits around 4.0 stars with over 5 million downloads, and recent updates have helped smooth out performance. Would love to see fewer ads or more streamlined in-app options down the line, but overall it’s a reliable tool for keeping an eye on things
great app
I was well surprised and shocked due to how well this app runs and performs
Doesn't just add new camera when it gets added to the network
yah bahut achcha hai
keeps disconnecting every 10 minutes and NO SECURITY SCAN AT ALL
I have 3 cameras using the old software for 2 years without any issues. All the cameras worked great. This new software is bad! I have had to restart my router several times because the cameras keep going offline. When they do work they are slow to respond. Either fix the bugs or give me the option of going back to the old software!!!
Please update or something! The bugs are insane and the app is soooo slow! 😭😭😭
constant no network error on phone while at the same time I can view on my desktop. desktop app will no longer allow playback...it just shuts down completely. NO SUPPORT AT ALL. Their support email is no good and returns undeliverable. Sorry, but this app is buggy as a squashed bug. too many forced adds too.
Good quality video and streaming
couldn't open ap to set up
I like this App ALOT!
This company will destroy by their App
These reviews have to be paid actors, because this is the worst app I've ever had the displeasure of using. The only thing consistent about this app is how often it crashes, erasing the cache fixes it about 25% of the time. The "you've been watching for 10 minutes, keep watching?" is obnoxious, unnecessary, and stupid. It's a coin flip if the app even launches. To call the app garbage is insulting to garbage. It's embarassingly bad performance-wise and the worst user experience I've ever had.
*Updated* Complete garbage. No longer saves or keeps motion detection area settings. Wont even load one of my cameras now. At first the camera started missing objects and captured traffic one direction and not the other. Now isn't capturing anything and wont load in the app. Tried restarting from app and manually turning it off and back on. Neither fixed the problem.
Crashes every few days. IP Pro - same log in but with different software detail works with Android 6 without the crashes
I like how quick the app is but I don't like having the non active stuff on the main page since I'm not using that. It can be cleaned up a bit more. I block all advertising on my network. No one wants that. I like the camera but the app is annoying with the cloud push always in the way before you can see anything. so for this I lowered it to one star. Now they have added the stupid ads which is annoying.
The camera is always in sleep mode. Removed it three times and re-paired it, yet the camera will not wake up. Wasted money!
I love that camera app .
excellent
this is the most unstable app i have ever experienced its obviously chinese
Not able to retrieve recordings from the memory card.
nice
Not working on an Android 13 tablet. Same for CloudEye 365. Gemini suggests that it is compiled with an obsolete framework or doesn't have an access menu for media files.
this app should be banned from the Play Store. do not install it it sends you advertisements that you can't get out and apparently you must install advertisement software to get out of the ads. software that advertises without an out should be banned from the Play Store and forcing you to download software you don't want should be a violation of the Play Store terms of service
Free it was told to me when I purchased the solor light. Too many ads
clarity not good
good
These are great. The clarity is good and it follows movement.
Too many prompts for buying cloud storage.Its like ad.tv and not camera.
One of the cameras kept on saying "Storage is not formatted" after formatting it a number of times. it would say "formatting successful, but will revert back to "unformatted" after a few minutes.
absolutely useless will not load live feed keeps crashing camera moves on its own lucky it has free 7 day trial absolutely useless pathetic camera app
It's an ok app for using my wireless security cameras. idk if it's the app or the camera, or the camera placement that has me missing movement that should be recorded.
since I tried the free trial of cloud storage. my sd card no longer records it just tell me it's full even after formatting it. I have taken write protection off and formatted in exfat still saying it's full. they do this so you have to use cloud storage this is no good they should not be allowed to do this.
Unable to view cameras and recordings 99% of the time. App never loads videos or live cameras. Completely useless!
There are too many advertisements. I am forced to watch ads before I can view my security notifications, which makes for a poor user experience.
app is totally frozen for 11 months now, does not fu3king work at all. it doesn't work at all. it charged me $39.99 for some damn cloud service with no way to login you aholes
Still needs bug fix, like some times you hit a function but it is not activating. And then after some time it does... And why is my camera not activated when I want to purchase cloud ... But some are fixed so on the right road. A lot more ads and very intrusive in the latest updates. To many adds if this keeps up will give only 1 star.
drop the ad when you open the app. when we are looking to see who is in our yard, we dont have time to view and click out of the ad.
does not work properly it will pick up every movement and it's set up to only pick up humans moving in front of the camera i get 50 notifications for 1 right one it will pick up my palm tress and cars driving by but there is a option to only pick up the motion of humans and that's what I have it set up for and still doesn't work
The device works very well, but the app needs better documentation. It takes a bit to figure everything out, and better documentation would help a lot. Overall, this security camera and app is very good and a reasonable price.
Great picture quantity, sd card recording easy to set up. 👍
Simple to use and setup. I hate the constant pop-ups promoting their cloud service, though, and there is a cost for it. Great resolution day & and night, and the camera will scan the room if motion is detected. App is somewhat easy to navigate around.
this brand is very good ..I'm very pleased with my camera set up well done .I would recommend them.
This cam has excellent video and image quality. it's wide view is very nice. the one thing that doesn't make sense about it is, the microphone is built in, and it's inside the home. you can't talk to anyone that's outside. other than that, it's a really nice cam.
I have a few different cameras around my house and by far this is the worst one, they want you to pay for there subscription, not a problem if they did not try to charge you for each camera and then for AI alerts and cloud storage, then if you put a SD card in it, you have to go through advertisements just to look at your camera. takes to long to see what's going on outside when you have to watch an advertisement.
I've had EseeCloud App and camera for many years. Picture is crisp and you notifications. Still works without subscription but you also have good value subscriptions. Love it.
Not the greatest. Keeps getting a bug that doesn't allow me to open the app. Also annoying that it randomly has a bunch of ads in a row when I want to pull up the camera quickly.
image quality and received audio are very good... do NOT appreciate the app asking me if i want to continue watching every 10 minutes...i have the opportunity to monitor my home cameras while at work - taking the button EVERY 10 MINUTES is not always possible... would appreciate having the ability to deactivate that feature
If I wanted the cloud for this camera I would buy it. I'm sorry I purchased the camera. The advertising is too annoying. Plus it never records anything. I never have playback. I did when I first purchased it but after a week I got the horrible purchase of the Cloud Storage interruptions. Nope definitely not buying Coud Storage now. I installed my own SD card too. I check off SD recording and it reverts right back to Cloud so that's why I miss the recordings.
App Keeps Crashing – Urgent Update Required The Android app keeps crashing frequently, making it frustrating and unreliable to use. This issue has been ongoing and seriously affects the user experience. The developer should urgently investigate the problem, fix the bugs, and release a stable update as soon as possible. Please prioritize app stability and compatibility with the latest Android versions.
Buyer Beware. Will not grant permission to a second device nor allow SD storage. This camera system only seems to work in live mode even with storage. Also, you have to purchase storage for EACH camera. There are 4 in the box.
Says device offline on my smartphone, but the cameras show on my TV in the house. What's the problem? 10/4/2026: Back again with the same issue. An update was done, and now my app doesn't work! What is the issue?
i ve had this camera for 3 yrs i think.. as long as the wifi is running great camera. i have never up graded .. this spp even without a preminum paid sub.. is good .. way better than all the no wifi cameras.. those run still but i cant see what they see .. 2 bucks went by in like 2 days .. very unhappy with those turds that sold me those ..
As time has passed, this app has worked less efficiently and not as effective anymore. Right now my app buttons don't all work, the app keeps trying to get me to purchase storage when I'm using storage, and now the app no longer recognizes my storage. How convenient.
it doesnt let me touch on things and change them 90% of the available option I have for my security camera system won't allow me to change or adjust or even set up wifi because when press set up wifi it doesn't open at all. it used to work until got the update now it doesn't work. or to flip the camera if installed upside down which its not but have to chose that option so my image isn't upside down. please please fix the app.
I'll.give three stars as there were a couple of issues.. I have 4 cameras. $50 a year for each camera cloud storage is too high... one camera had flickering led lights. manual focus would be nice..
App will force you to buy cloud storage. I have noticed that the app keep telling that storage error occurred because the sd card needs repair every other week, I have installed brand new SanDisk sd card still this keeps happening, either their app is poor or they are forcing to buy cloud storage.
WE ARE BEING HELD HOSTAGE BECAUSE WE DO NOT WANT TO PAY FOR CLOUD. NEVER BUY: DON'T. BUY. THESE. CAMERAS. Camera did great until the message banners started. THEN IT QUIT RECORDING VIDEO. I AM SURE IT'S BECAUSE I DID NOT WANT THEIR CLOUD SERVICE. NOW, IT'S LOADING CONTENT VERY VERY VERY SLOWLY. NOW, THE CAMERA IS NOT DETECTING MOTION. TERRIBLE SERVICE. You have many more problems to fix. ---------------------------- NOW, WHY ARE YOU LIMITING THE LENGTH OF MY VIDEOS?? NEVER BUY THESE CAMERAS.!
This app is begging for optimization. This is a security camera interface and it fails at its most basic functions. The time it takes to load the app is excruciatingly slow, so slow that it makes attending reports useless because by the time you go to check the app, whatever was there is gone. Everything is just very slow.
app need work but OK if your seeing ads you can turn them off it the app settings and the camera alert ⚠️ are soo slow to come from nvr to this app all so i looked at the ai alerts but it look like I got to pay per camera even now I have a 10ch cctv nvr system what not good as ring do not cost this much it it cost 5.99 per camera my the look of it from this company but ring I can have Up to 10 camera all with ai for 8.99
Awesome product, crystal clear day and night. Full color day and night with an incredibly loud alarm system. Amazing how it works at and location you're at, I've been a hundred miles away and can watch my house, I have 4 cameras mounted around my house which gives me 360° coverage. Also the SD card gives me recordings anytime I want to watch.....
The app is extremely clunky and slow. It doesn't work properly. It won't let me watch "playbacks" from my SD card. when it does it constantly freezes, skips, and times out. They're always trying to shove cloud services down your throat.
DO NOT CLICK THE WEBSITE INFO BUTTON ON APP SUPPORT ON HERE. Took me to an unsecured page with codes and resale info that my browser flagged as harmful! Cameras has decent image, but only one phone can get notifications. Since buying they have now stopped giving alerts. Always says offline and takes forever to even load to look at live feed. DO NOT RECOMMEND AT ALL
I've used this app for sometime the free version and shoot it was good enuff for me then an email I think but got to looking at the deals and the prices and prices that stay the same monthly or yearly set up boundaries uyour videos go to the cloud I could go on uh try it like it keep it I am
This app is the WORST EVER I DO NOT recommend at all. EXTREMELY BAD designed app.If I could give minus zero stars I would. 1 star is very generous. Don't take any notice of the AI description it's all lies It's full of money TAKING ads. Do yourself a favour and AVOID AT ALL COSTS. You can't check your camera instantly without seeing all the FU%&ING ads first. Too bad if it's a life threatening situation. Clearly the creators are more concerned with making money than peoples lives Disgusting🤬
I paid for the AI service on $6.99 a month plan.I cannot get it to work. This app is frustrating for me. I too am not sure I like this camera I just set it up and it doesn't do motion activation unless you pay for it and I tried to do this by buying the plan and it's not working. I have tried everything that has been suggested when I've asked for help through the app. I can't even get a refund easily I don't even know how to ask for it to be canceled.
app and camera both are garbage. not reliable at all! less and less notifications come through, NOT DEPENDABLE. LOSES CONNECTION LESS THAN 10 FT FROM ROUTER. so far, not impressed at all. been one day and cameras are offline. yes they were fully charged and sitting in the sun with their solar panels. defeats the purpose of having them.
Very Disappointing CCTV Camera – Not Recommended Extremely disappointed with this CCTV camera and its app. The app has very limited features and lacks important recording and playback options. Managing and reviewing recordings is difficult, and many basic functionalities are either missing or not useful. Overall, the camera and app do not provide a good user experience. I would not recommend buying this product. There are much better options available in the market.
I'm a real Human Being! This is a good and reliable application for the Brands Security Cameras/Equipment. I'm not 100% sure about how well they protect your Data from others trying to access it on the system but it's been a all around reliable hardware and software systems for me since We acquired it.and it's pretty easy to set up the whole thing D.I.Y.. I hope this helps anyone who may have any questions regarding it's true operating capacity. ✌️
The app stopped being reliable. Now it's full of ads and above that they removed convenient button placement of "presets" buttons to a menu. And the menu is not really working 90% of the time. Sometimes you have to reset the app to reach presets. The app is enshittified successfully. Congratulations.
Mine stopped working on the 30/08/26,I used the app to on my motion detection alarm the night before then the next morning when I wanted to off the alarm it started saying device offline and till now it's still not showing, please do something about it and mind you there's internet connection and enough battery on it. I'd really appreciate it if something is done about this as soon as possible
This app came with the security cameras I purchased. The app could be great, and I would actually give 5 stars, but the constant ads and nagging to upgrade to to a subscription is just beyond annoying. If I find another app that will work with my cameras, I will most certainly ditch this one. my advice to the company: SHOW SOME MORE RESPECT FOR YOUR CUSTOMERS.
worked fine and then suddenly it can't locate my camera. I have spent over 3 hours trying to fix it, based on. the app and AI.
This app was working fine until a few days ago. Now it constantly shows 'offline, please try later'. I've tried clearing the cache, the data, even uninstalled and reinstalled, but still not working. Please fix asap, thanks
Very unreliable. The recording misses important events. I wouldn't recommend. I have to buy a better one from another company. I say they are just as bad as FLOCK for privacy violations. Too many false alarms horrible product. Don't buy or use!! Notifications of a human and nothing is on tge sd card.
App is slow, camera stopped working and now takes forever to log in and load, its definitely not our end or connection. App is flooded by AI garbage no one asks for and pop ups to subscribe to use more on a product you ALREADY PURCHASE, absolutely diabolical and scummy.
worst camera app ever.... playback controls are limited, and it forgets my preferred settings every time I open the app, especially auto-cruise mode. Not well designed.
this app begs for money (cloud storage) with each breath I take. I don't want it. I will never want it. If it wasn't for the various settings, I'd just delete this app and review the videos directly from the sd card.
terrible connection, goes unstable all the time, slow responses, non stop push to buy subscription. edit: this additional comment: aggressive marketing has further increased, it's unbearable
not good anymore especially with galaxy z fold 8 ultra. keeps freezing. sound only works for few seconds . I can hear everything all around except for when people are speaking. don't know what happened
Update: this app is horrible and customer service is basically non existent. The app will not let me turn the alarm on anymore. Anytime I go to Motion Detection Alerts it takes me to Push Notification Settings! So aggrevating and unable to get anyone on their end to assist! Unable to delete events. No customer service. "Tech support" charges fee prior to giving service. I'm not about to pay without knowing that my problem is being fixed. Besides it should be free of charge as a service anyway.
This system is not bad, it is ok when it works. Customer support from this company including Jason is rather poor, they don't get back to a person, very poor customer support. Even after several emails for support and proof of their system, responses are slow and remedies ineffective half the time.
I bought three of them, the first camera was already connected but the second and third can't connect properly, I did my best the two and three camera but can't, is been 3hours to fix but not
delayed notifications or no notification at all. The motion detection is terrible. You pay for a subscription and the recordings dont even work. I would not recommend at all. 10 thumbs DOWN
Really unhappy with this app. Slow to connect, slow to stream, extremely slow to download footage to your phone and you have to stay on the download screen with the screen on otherwise the download stops and you need to restart again. Slow, slow, slow. Also, no fast forward of footage on local storage, only on cloud storage....which costs extra. Edit...now you get ads when you open the app. Ads, while you're trying to get into a security app!! Really!!!
Now your Forcing your ads trying to get people to get your cloud service. Now you have to watch a full ad or a game just to get into the system. Why couldn't you just stick with the small ads in the app? That really low. You don't even earned the one star. You can't even get into your app until the ads Loads. Your software became more crappier than anything.
In general, the app is fine. But you know ow what I don't want when my dogs are going crazy outside? To open the app and be greeted with an ad for cloud services that takes 10-15 seconds to get through just so I can see my cameras. I don't want cloud service. I don't need cloud service. And I don't want intrusive ads that keep me from accessing my SECURITY cameras, when I'm trying to determine if there is a SECURITY threat at my home... This present a big enough hazard to warrant a 1 star.
The camera is great, works without a problem. The app itself is extremely frustrating. Now there are log ads every time you open, which means if you're trying to QUICKLY see who is outside, you can't, because you have to watch a minute long ad. Should be plainly obvious that security should not be at the cost of ads. Would not have bought the camera had I known I'd be subjected to ads each time I check my camera.
This app is garbage. Worked okay for about a month and now suddenly I do not receive my push messages even though everything is set up properly to allow them. It also now has several hours that the motion does not detect throughout the day even though I know there was motion. Storage does not delete and start over when full and there is no way to clear it thru the app. Plus there is NO customer service EVER available. Do not use this. Its terrible.
Hate this app so much. It never saves ANYTHING. If you have to reset up your device, any videos you may have saved and your cloud are also deleted even though your adding it to the same device. I downloaded my videos and it doesn't even download the picture, just the sound. Most useless app I've ever seen and I paid for it which makes it even worse. No contact info so, don't even waste your time with this trash.
Pure garbage! I've tried multiple times to get the app to work and, I keep getting an error message. I tried following the instructions and it tells me to scan the code either on my TV or on the box and it doesn't do anything. It literslly does nothing then guves mevan error message. It's kind of pointless to have app especially when it doesn't seem to work. I now know why there's so many one star reviews.
This software is worthless! It has never worked correctly after any instance of installing or reinstalling, settings changes, etc. There is no way to even back track to default beginning settings. Do yourself a favor, find the IP addresses of your cameras through your router and use them with an app that is user friendly and most importantly, functional.
Edit 5/21/22: absolutely worse since the update. You can't skip the ads now. Guess they don't care since it's the only app that works with this DVR system. Used to work well. Ads made it pointless. You get a motion notification, and click it. Instead of quickly going to camera feeds you get a 5 second pause between click to video. If there has to be ads, whatever. But why are they so intrusive?
Constant Offline, my internet connection is fine, the screen attached to the NVR is fine, but like clockwork every day and a half I have to uninstall the app and reinstall then add the camera in order for it to show me my cameras again. We have a pretty constant need to monitor our farm, so that was one of the biggest selling points, the ability to use it to see what's going on when we aren't home. The constant crashing is really annoying and has made me panic more than once.
I generally like the app and don't have any issues with actually viewing the cameras. My main qualms are just that the ad that I have to watch now is super annoying, especially if I'm trying to quickly open the camera. Also really really annoying that opening a camera forces my phone (Samsung Galaxy) brightness ALL the way up and I can't change it. Really bothersome at night.
Using Hiseeu Camera. Everything works well, but when the camera records and send alerts to my phone (Samsung Galaxy S20), it does not make a notification sound. It started out making the sounds sporatically, but over time stopped all together. Restarting the camera seems to help for a few hours. Even when the notification alert is sounded, it is usually 2-5 minutes after the incident. Useless if you are depending on this to stop a breakin, or theft.
I've been using the app for a few weeks now. The camera works excellent on wifi using SD. But, if you switch it to HD on wifi, the live feed slows down, then the camera goes completely offline. I have to unplug it and reboot the camera. I guess that you have to have the camera hooked up through Ethernet to get HD to work properly. Other than that, it works okay for now. No problem with the app so far.
The camera it self it is ok but the system is cheap, like the saying : "You buy what you get". There is no way to delete and there is no button to go forward there is only red lines instead of putting in the bottom a button with a little video that goes a little faster that way you can also see it, but the company put red lines and i have to watch the whole video !
It does what I need, mostly. It's not an intuitive app though and it's missing some key features, like you should be able to adjust the recording schedule or type from the app. Skipping back through time to find the 'motion' should be much easier as well. Also ideally... You should be able to have a set schedule and also a quick one-click " arm / disarm " option for when you will be home or away.
Have a Lorex camera system for my house. Purchased the Hiseeu camera system for my cabin. Wanted to see the difference between the two. Very disappointed with the EseeCloud program. Sometimes it works, most times it doesn't. Not a great camera software to promote your camera company (Hiseeu) Your cameras and system are only as good as the software you're running. Going back and will be purchasing Lorex as soon as I go back to my cabin. Sorry Hiseeu, but the software running your system terrible
The app works fine for me. I'm able to remotely view my system without issues. One thing that may be useful to add to a future release would be to highlight periods of motion in a different color when you're in the playback menu. I've had 2 NVR systems in the past and both showed the periods where motion was detected during the 24/7 recording so you could scroll to the time of interest and ignore the periods where not a lot was going on.
Push notifications worked for months, now all of a sudden they stopped working. I upgraded to the latest version and no change, even though the notifications do show up in News. I have confirmed my S7 push notifications setting is enabled for the app. Update, Changing to 1 stars since the developer has yet to fix push notifications and does not respond to emails.
Very bad app. When on HD the app is like 30 seconds behind; this only happens on Android devices. Also they need to fix the issue where the app freezes after some time when you open it on a second device; I like to leave the app open 24/7 on an androi tv box that i have with a monitor in my kitchen. Need to also add fast forward and rewind on all operating systems as well as find a fix so that plaback doesnt take so long to load.
The app is OK. It does its job I guess. But it has some problems. First of all, it will not let me purchase the internet storage package. None of them. It will not register my tapping on purchase. And the other thing that is completely broken is the sharing. Just errors after following the links from the QR code. Those are the big issues. Other than that the app does ok. It is kind of slow and clunky, but I expect that from a small Linux machine recording 5 wireless streams at the same time.
I downloaded this app for my cameras less than 24 hours ago. It worked amazing for the first few hours.clear picture and was able to see playback. Then about 4 hours later the picture was frozen, would not update and saying it was loading. My tv monitoring was perfectly fine. So after a few more hours of trying to get it to load, i uninstalled and reinstalled, same thing. I even left my phone open all night... 8 hours mind you, still not connected. Useless app no support to contact. Wasted money
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