UBox

easy to install.

very stable and long battery life. clear simple video recording. no adds and reasonable cloud recording charges if subscribe cloud recording. sd card recording is 10 to 10 f lawless!

this is terrible, it keeps logging out and crashing. camera not that far away from house or router, if it is too far that's a pretty weak product... only works on 2.4gh network. fine but who wants to mess with all that. return this camera if you have it. I got it as a gift.

overall great performance but sometimes the lag in directional changes cab be irritating.

great app

so far so good!

really like the quality of picture and sound have yet to put it through a ND winter but so far very pleased with it

works well with the camera

easy to use ,easy to set up

Excellent app. I haven't had any problems with it.

easy set up

I cannot get this to save pictures, where are the direction? none

easy to set up and use 👍

working perfectly so far. app opens very quickly and with camera. quality of video is very good.

overall very good.

awsome

satisfactory

good 👍

Awesome app

I've subscribed and is not showing

the app and it's services are nice

Very nice in capturing images, and with reliable assurance.

really great 👍

easy to use

Great camera and app, beats Blink

very wonderful

Camera stopped all recording both motion and standard recording. Have stopped and started , uninstalled, reinstalled. Nothing is working , does not record . Less than 6 months old .

got it fast. package was perfect. I have spent so much money time just wasted on other cameras and all I need was this one. set was easy... like what😳. never has it been that simple til this one. cheap subscription as well. I'm impressed for reals. the app is so smooth no hiccups no drag.

easy install

I installed 1 camera to try it out and it works really well. Easy to set up. App works very well so far. No issues that I have encountered so far.

A great app that works well with my cameras.

it's ok but..... set a reminder to work anywhere for free and asking for a payment

it is very good and nice

🥰

it's a good app but sometimes when u want to control the camera it lags a little bit but it works and the picture is grate that's why I rate it a 4

The real time is excellent. It works just like it's supposed too.

it's a good camera

honestly I'm enjoying every bit of it

I don't like the idea of not being able to use it tell I get the date for it I'm not getting how come I can't even use it right now I like it when I first hucked it up but not even a week it is out and the howl risen for me getting it was where I could keep an eye on my Dad he is in the Orly stages of dumech so really it not doing me any good right now

good

great work

very easy to set up and has extremely good vision to show through the phone.

fully functional to date

my camera has not been working since yesterday my camera has not weak up since yesterday

I have used this app for years. it always works, unlike the cameras?

good one

good

great app for all

I love it

Customer service doesn't respond well but the system is great

slow but it's cheap

fairly easy to download

reliable

clear vision, easy setup,

picture response time is great. less than .5 sec delay. great app all around.

won't let me unsubscribe

❤️

i love the app

Good 👍

so 90

Fantastic performance

very fast

setup is noob-proof, works like a charm

works great 👍

easy to use

great quality

Works great. Only complaint is that it always login out and I have to login daily.

love these cameras, been using them for a couple years now. wish the would record in zoom, but other than that they're awesome

working as it should

Excellent 👌

using on my boat, so far, satisfaction

great little camera

does what it is suppose to, so far so good

When I bought this camera a year ago, it worked fine and I could speak to the other side. i saved videos to my phone. After a couple of updates, you HAVE TO USE THEIR CLOUD STORAGE! good video, but functionality has changed. Customer serviceis a creature that you must be patient with and they will get back to you. Iguess that I have dealt with waaaaay worse! Stay away from Reolink! I don't like this new way and I am moving on. You go in cheap and easy, later it costs for the same thing!

needs to have options to change payment method and if you don't ask for further payment to be taken out then it shouldn't be taken and after my free 30 days I paid for another subscription and didn't receive it on my camera I'm hoping that they give me my free month that's owed to me other than that I haven't had one problem with the camera

Very good

very good app would be better if upgrade the motion controlling

GREAT SERVICE

Easy to install and use!

so far impressed I have two solar-powered cameras at the moment I only have one going so I'm curious to see how it works with two plus there was no SD card with it and would like to know more about like where do I get that but otherwise so far so good installed that one this morning

excellent. Had this camera for a year or more. no problems

too expensive sending it back

great app no problems. very simple to use.

it's starting off good hasn't given me a lot of trouble that's a good thing. Battery charger and everything else is working too so that's excellent. so far everything is user friendly and now we have to figure out if the solar panels as user friendly 😅

Still new to the app

Excellent innovation

very nice and satisfactory. please keep up the good job 💪

love the up close action of the birds abd the occasional squirrel

works great. nice clear. the only complaint is the zoom function. when zoomed in and try to pan any directions it slides the to the other side without stopping. goes past the area i want to look at. other than that is an really good app.

not working yet

live it works great

I wish I could decide how long the light stays on for

works exceptionally well so far for the price that's for sure

best cam ever

The images are clear but it needs to be brighter.

easy to set up. and very impressed with picture quality.

very good

good, works fine.

good but show on motion

This has to be the easiest interface anyone could possibly ask for. crystal clear video. good job. seriously. $15 I have security and peace of mind.

So I've been Using this App over a Year Now, and have Had Major Issues with it, However, after Continually messages to the Company, and their Suggestions, I Have Been Able to Get this Camera Working now. So 1stly, Get a 64g or 128g High Performance Memory Card With V30 Marked on the Card. It is Important to that the Card to Have the V30, for the Purpose of Saving Videos up to 3 Days. Also, Make Sure Nothing is Partially Blocking the Camera's View, because you Won't get the Alerts... Blessings...

ZERO STARS!!!! Do not order, refer, use anything from this company. I received 2 cameras from my brother as a gift, one didn't work. I tried to get the company to issue a replacement but they couldn't do anything without an order number. My brother no longer had order number. Even though I had the camera model, serial, and 4G codes, that didn't matter and no one at the company was willing to make any exceptions unless I gave them the order number. Worst company ever!

this app suddenly suuuuucks. a few days ago I could open my ubox app and see what was happening on my cameras in just a couple of seconds. now it loads and loads and loads some more, 30 to 60 seconds just to be able to access a camera. what's going on guys?!

I get the notification, but no video is being saved. this happens often. in general, these cameras work poorly. I have lots of wildlife in my yard, but get maybe 10 "hits" a week, if lucky. gave it 2 start because the setup is really easy.

I received the smart birdhouse for my birthday last year. Overall, I'm happy with the app. It is easy to download, but is very simple functions. It isn't always right with the identification of birds. I wish there was a function that allows you to notify the app people that they have the incorrect identification. Also, it takes forever to hear back from customer service, and their solution is always reboot the camera. Otherwise, i do get some cool pictures.

The app used to work perfectly, but recently the camera shows as 'Offline', even though the live video stream works fine! Furthermore, event recording (motion detection) has stopped working completely. Network diagnosis shows that core services (NTP, Master, Push, Portal) are failing. Our local ISP (in Yemen) is blocking non-standard ports like UDP 123 and TCP 20003. Without NTP, the camera can't even sync time to save recordings. Could you please release an update to route push notifications,

Easy so far... I hate the subscription plan to save captures. cloud storage should be free in 2026. That part is just a money - grab. Functionally, it works for the couple minutes I've had it.

I want to ask about a problem that happens to my cam device regularly when i put the recording option to live, it records all the time continuesly without stop recording even if the batteries power will be empty soon. So if you may i wonder Why always the camera still recording if there is No enough battery power inside it?? Why it doesn't stop record to save some energy power until next charge?!

Extremely unreliable. I have no idea why it decides to record when it wants, and then doesn't when I need it to. I have this overlooking my yard at my shop, and recently had one of my car haulers stolen. It recorded for 2 seconds, missed the thieves/humans moving, and somehow didn't record the rest. Not to mention, sometimes it'll send me a notification of movement, but decide not to save it. Meanwhile, it'll save a 15 second video of a small leaf moving in view. Extremely disappointed.

Works but not great. The motion detection needs work. You can set the sensitivity but even so, when it records, when I go to review the footage on a previous date, randomly the date will jump back to the year 1900 or something. And then other times it will jump back one day. It isnt consistent. The motion detection won't even turn on sometimes when I've been moving around in front of it all day. The motion settings turn off randomly and then I have to turn it back on. Only good for live view.

I have 2 cameras..bought them almost a year ago..Both have never given me any problems..the picture quality is very good ...I have my detection on high ..if there is any movement in the area it picks it up and alerts me..I am very satisfied with the overall performance.

Absolutely awesome. Just bought this last night, arrived this morning, read the instructions and then download the apps and register. Simple and straight forward set up. No messing around and straight into it, Working perfect. Loved it.

Annoyed that customer service is not immediate, having to wait 24 hours. I have done everything on my part; but the problem is on ubox side. My feed is not recording to the app cloud that I pay for. Situations like this need immediate troubleshooting.

Great App, welldone team 👍🏽, enjoyable when there is good network. an observation though since the recent updates, i have stopped receiving detection alerts very concerning because i cant catch movt as it happens on my farm except i pull out my phone. and this isnt convinent at all. everything always worled well before this update. pls team check this issue Asap.

Issues with camera changing detection sensitivity on its own and trouble loading cameras since last update. update 8/4- still no additional update to fix what was messed up during the last update. sensitivity changing on its own. not detecting motion half the time, and rarely able to connect to the camera in the app. I will continue adding to the poor reveiw until it is fixed.

User friendly. Crisp clear live and recorded images , smooth PTZ function. No annoying ads. Downside failed to connect to 4G/5G WiFi. Only 4G moblie data simcard connected ,an added cost to connectivity. App has no guidance on how to access or delete videos stored recorded on SD card. However i just fugured it out after many months. I also recommend a feature for multiple viewing when extra camera devices are added to the app instead of selecting one camera at a time. Overall its a good App.

ever since the last update I've stopped getting notificatioms with thumbnails of what gets pick up in the camera. It's just the logo of the app which makes it EXTREMELY inconvenient to have to pull out my phone to see what's going on

I have two trail cameras on this app, and it worked great for the first 8 months, even with limited cell connection, but the last couple months have been filled with limited connectivity, doom spooling, timed out disconnects, and outright crashes. I've cleared the cache and kept the app updated to no avail. 🤷 It seems that I now I'm left with little more than two "accessorized" trees on my property. The lost data on my data plans is just pouring salt in the wound. 😕

Ehhh, it's ok, but not the greatest. The alarm triggers when the wind blows the tall grass, if the sun glares off a reflective surface or if a pig crosses the property and sometimes for no apparent reason at all when it's only supposed to trigger in PIP if an actual human walks up on it and sometimes it doesn't even do THAT. So while it helps me to be able to keep eyes on my property when I'm away, it can be a bit unreliable. However, it does give me peace of mind to have the service.

at 1st, I thought this app. was lacking, but found out I was on the fringes of my internet signal -- I am now very pleased with the reliability and speed this provides -- there is a delay, trying to automatically catch something moving past the cameras, so unless something is walking toward the camera or stays within the capture area, it gets missed -- it took awhile to locate all of the screen selections, but now I have no issues

For Birdcam use: 1. Can not be logged in on my tablet and phone at same time. One of the devices will say "login expired" and log out. Duh?!? This is not a banking app, what's wrong with you? 2. HD/SD toggle button - like which one is ON? The one I pushed or the one that is shown?!? UX 101 fail. 3. Full screen often stops the video stream. No idea why, does a second or two then stop. Are you streaming device to device or via the cloud?!? 4. Not clear how to access my SD card videos.

Update: notifications used to appear on the phone with picture of when an activity was detected so i was able to what was detected without opening the app. After the recent update, it just sends the notification only and nothing else. The app has became worse than it was. Viewing recordings sucks still, you have to click on SD card or cloud button a few times and keeps loading then eventually show you recordings. if you skip through the one recording and go to the next, all the recordings stop

Nice coverage & fairly easy to use. I'm convenient to have the data plans in place....$19.90/month isn't too bad for the Peace of Mind this brings. Only1I wish I could figure out how to have the phone interface be larger/turn horizontal.

Used to work really well, now I don't see the quick view snapshot that comes up with each notification. I have trouble shooted and can't find any specific setting to correct this issue.

The app and the camera are great. However, the time is complex, and the activity detection suddenly stopped recording. Sending data to the camera has since been seamless. The only challenge I haven't been able to resolve is why the activity detection stopped recording even having set it on different activity levels: low, medium and high. No record made for detection and even my Lister Gen was stolen Aug 14, 2025. In front of the camera. So sad😭

I'm not one for constantly pushing review comments to everything I use. However, this provides a very good platform and solution to the best of home security systems without the complecated and inconvenient installations. For the last few years, I have been using a XEGA 4G Solar powered camera. With the ubox app as the interface. Simple, straightforward and with a good number of features & functions for the cheapest security system on the market, it is a no brainer. 😍

Basic but works pretty seamless. although it is nothing fancy, i have not had a issue with connectivity,audio or video in the 6 months I've had it. only complaints are 1. obvious but unclear on a few settings due to the text in app (broken/distorted english in text) 2. service and cloud storage should be 1 purchase instead of 2 separate purchases

ive had it for many years and I wouldn't want any other and my back yard camera for as long as I have this app and I know this is going to sound unbelievable but my cameras battery will last for one time over 4 months with out being charged and I keep my recorder set on hi so it takes 40 or more 10 second videos a day and its nothing for it to go months never being plugged into anything to charge it i realize it sounds impossible but its true

Overall a good up, with some glitches. Since we got it going it has been quite smooth except for once or twice where it had trouble reconnecting but customer service is good. we pay 3$ a month and can monitor the progression of the 5 eggs in the Wrens nest. Works with both iPhone and android. Overall, I am satisfied and would recommend.

Downloaded the app to run a few cellular security cameras i set up on my property. Appears I have to pay $20 per device every month. Being as i have multiple devices, I thought I would be paying a set fee per month with up to 6 devices connected. I now also can find no way to cancel this subscription even though it was set up through Google Pay . Having issues with slow response time ,and connection issues on the cameras as well through the app

these cameras are trash, you pay for the subscription for each camera (over $350 for the year) then you pay an additional $20 for cloud storage for each camera only for someone to make it all the way to the back of my property before the 2nd camera captured them right next to my camper. the camera at the entrance to the property didn't even detect motion. I'm so disappointed after all the money I spent. So much for peace of mind!

It's hard to rate the app when it can't connect. I was assured the camera would work in a remote area, yet it's worked less than 1/2 the time I've had it. I was always told to move it for better signal. I have to drive 1/8th m. away to get signal. the day before the paid 6 mos expired it started receiving two bars so I contacted support to say I was going to give them a bad review. they gave me a mo free. HOW would that make it work???

I love this bird feeder camera. I keep it on the railing of my deck, because of night critters 🦝🐻 I can't fill it, I just pour some seed in the morning, it's empty by the evening. I get a notification every time a bird (or 🐿) comes for a snack. The image is perfect, super clear. I've gotten some great videos of Cardinals feeding each other etc. You don't have to pay for a subscription.

I have the bird feeder camera. App works pretty well and connected perfectly. I have two complaints (more like suggestions/requests.) I wish it had a manual siren instead of either on all the time or off all the time. While watching live I'd like to scare the squirrels away from the feeder, but not the birds. Also, even though I have 'remember me' checked, I have to log in every time. it's getting tiresome. Otherwise, I think it's good.

Sucks! I have three cameras, and they have good wifi signal. Yet, they dont always connect when I try to see them. sometimes they disconnect while im adjusting the camera, and I have to wait a few minutes for it to reconnect, then my camera is pointing all the way to one side. I have the alert sensitivity on high, yet it records when a person or car is almost out of view. literally got packages stolen and no evidence cause of how horrible the service is. Don't waste your money!

This is a good app. I do wish that while viewing replays, there were options to take snapshots of the video, the same as live viewing of the camera. For some reason when replaying a video, no icons show to record in part or to take a snapshot of said moments. otherwise it's a fairly simple app to operate which I like. I'm glad it's not complicated at all.

Do not waste your time at first The app was working just fine before all the updates. However, now I do not get any type of notifications when someone is coming onto my property. It will constantly pick up wind in shadows and even animals on alert. But when a human is present, it does not pick up the human other than their backside. This is very dangerous and a security risk. Especially for those who want to monitor their house when away, they won't ever see anyone.

Very clear footage even at night. The color is great. Love the sensitivity, everything doesn't set them off. Operates great on the solar panels, I've had to change it once after a couple days of rain and cloudiness. it only takes a couple of hours to charge. The cost was $60 for a set of 2. They easily cover 5 acres clearly. If Bigfoot decided to cross my property, then he's as good as captured.😅

Easy setup. Clear image and sound. Can move the camera around to see other areas. I can check while I'm at work. I love that it can be used without WiFi. I wish that you didn't have to pay PER camera for the service. Can get really expensive with multiple cameras. Overall, I would recommend it. Gives me peace of mind to be able to see what's going on when I'm not home.

the camera takes a long time to load and often may not come up. Consequently, the playback for the day may take several attempts to come up. I may have been saddled with a purchase agreement to recharge the data, because there's no other option. Moreover, the automatic renewal purchase term cannot be terminated because the email provided in the agreement to terminate the agreement is not functional. Its very frustrating to use and we have installed ten of the cameras.

My signal was too weak so i had to buy a wifi extender. The extender has a didn't different name so you would think there would be a setting on the app where you can hook the camera up to the other wifi network. NO. I hadn't to go outside and unscrew the whole camera! this is ridiculous! and then go through the set up again! i hate this app and camera

setup was easy. camera quality is great. it is very frustrating that I cannot see the movement from when I missed movement unless I get the subscription. even with the SD card inserted. so now I can only see the critters in real time, but I cannot do anything with it... So what is the SD card for if it is not storing anything? Or are you just trying to make us purchase the subscription?

I've had my bird feeder for almost a year and had no problems and really enjoyed watching the birds. But over the past month it has become difficult to impossible for it to connect to our internet and, once connected, has difficulty staying connected. Nothing has changed, same location and internet is great for everything else. The app is updated. Extremely frustrating!

I purchased two easy to set up, easy to install. On these cold nights I would lay on the couch snuggled under a blanket with my camera app open and I could zoom in, zoom out,move it left or right,up and down.Turn on night vision, off night vision. I could see the deer as if I was standing next to them. I showed my husband and now I have to send him the app. I did have a little problem with one of them but technical support I received they talked me through each step answered all of my questions.

when the app is working properly it is all that you can ask for. it is very easy to operate and has all the functions that you would expect. sometimes it is a little on the slow side, even if you have a good high-speed internet connection. my one major complaint is that they are always trying to sell you the cloud storage service. if you do not use this but you use a SD card there are a few little things that are irritating, mainly there is no options for the SD card storage.

The camera and its app are hard to set up, to operate, and to check. It's attached to a bird-feeder cam, which has never worked to photograph any bird at the feeder or in the environment of the camera's viewfinder. It is completely obscure how to make it function. The online help is useless. And it is impossible to find out how to decommission the set-up.

Impressed with the smooth activation and operation of the cameras. Not so impressed with the cost of the monthly cell service - especially when you're paying for 4 or 5 cameras. You could be a little less expensive and still be happy.... UPDATE: Switched to the WiFi version and all is good there. App is in need of better communication with camera... could be lots more than it is.

Inqmega is now requiring UBox as the app for viewing the current generation of their security cameras. UBox seems to be ad free and far superior to the now ad filled "YCC365 Plus" as far as functionality and layout. Sadly, the full screen option does not work. When I press the full screen button, it acts like full screen has begun, then I am suddenly back to the camera selector home screen. I did not get any notifications whatsoever when setting up and installing the cameras.

🚨 Do NOT buy anything that uses the UBox app. I purchased two “HD Intelligent Solar PTZ Cameras” from Toguard / Shenzhen Jinmai and they are totally unusable. The app logs out every few minutes, won’t run in the background, and never sends motion alerts. No integration with any other apps. No real support. I went to extreme lengths to troubleshoot and got nowhere. Avoid this trap. Total waste of time and money.

Would be 1 star but the product itself is great. The customer support on the otherhand is HORRIBLE! Pd full year of unlimited use after free trial x3. I've had no problem w/2 but 1 has never worked properly. For the 1st 6 months, it would stop registering activity after a few days so I finally moved it. After it started working, I received a message saying that I was abusing the data. Then it completely canceled my data. It's been over a week, numerous contact attempts & still no response.

The cameras themselves work fairly well. The app constantly logs me out and I don't know why. I switched back and forth from camera to camera and I have to relog in every single time. Also every time I open the app I have to log back in even though I have remember me checked. It's extremely annoying. For that reason alone, I may decide to get different cameras. This has happened on an Android and an iPhone. Question. has there been any consideration to fixing the login issue? it's frustrating!

I haven't had the opportunity to really test the app so my rating is more neutral. Images are sharp, crisp and clear for digital, would really like to see analog photo and zoom and how your app handles the different technologies. The cons I have are lighting is not controllable by time or activity. The app triggers but stops before the crime takes place. Panning is choppy and recognition needs improving. For a free app it's much better than the others. Nice job but still room for improvement

For some reason, the app has stopped giving me notifications I've tried EVERYTHING. After reading other reviews, I now know that this is an issue so many other people are also having and have been having for years. I really wish they would fix this. Other than that, the app works great, but it's kinda useless when I never get any notifications about activity.

Unreliable app and camera. I must have ticked off customer service because not only did they not fix any of the issues but my phone speaker was making noise and when I looked my camera had been rotated away from where I have it viewing and I didn't do it. Issues: Motion detection keeps turning off. When full time recording to the cloud is turned on nothing records to the cloud. I am away from home right now. No issues when I was home. The camera even recorded me to the SD card leaving the house.

Won't work. Only turns on the camera after adding a camera times out. The rest of the time, I'm staring at a picture of a QR code. Then, when it times out, the camera works, but scanning the QR code just gives me a link to tech support, or the option to cancel and start over. Can't add this camera thru the app. Period.

Every other time I open the app it doesn't show my device so I have to close the app and re open it sometimes I have to log back in. It's incredibly frustrating because when there is activity detected I want to see what's going on immediately. Instead I have to go through this whole process and by the time I open it up whatever happened is over. This didn't happen on my iPhone but on my pixel it does this.

Had to use guess and by gosh method to get to work with camera. Instructions were useless, camera support was no help either but they did respond quickly. Still don't know what the TF format did, guess it formated the SD card. A lot of trial and error involved. Got lucky when I tapped on the default picture and that brought up what the camera was viewing. Saving to the SD card was more guess work. TCL tablets block notifications.

Pleased with picture quality, NOT PLEASED with the fact that the app is not recognizing its specific ringtone and is instead using the default ringtone. Also, activity notifications appear to be coming in under the "miscellaneous " category and not "push." That is odd. The only time the proper ringtone occurred was when do not disturb was on. Not cool when I'm using it for security purposes and now I need to look at my phone every time I get a notification.

Just got these cameras up. Was being lazy and they sat in the box about 3 months but wow great cams and nice easy to use app too. Update -2 stars 10/22/24 - why does it make videos that say network wakeup? They're usually empty and I don't see the point in them unless u like to have a bunch of vids with nothing. I'd request that the app only records movement when on activity detection.

My cameras worked great at first. They don't pick up anything, doesn't pick up anything coming in gate, pulling up the alarms don't go off anymore. Doesn't record unless I sit and watch my phone. The settings reset on their own every day. Won't let me get alerts on my phone anymore, battery's are not charging with the solar panel.I have all the permissions turned on. I should have just bought fake ones and saved me lots of money. Do not recommend these.

I've had a lot of difficulty with connection, and definitely don't try to connect it during a time when your neighbors might be sleeping! This thing is LOUD. Sometimes, it doesn't pick up person detection when someone is directly in view and having a conversation. I noticed that it didn't pick me up when I knew I'd been in front of the camera but didn't get any notification. So, it'll do if you're on a tight budget and need some kind of security camera.

This app absolutely sucks. They make it SOOOOOOO difficult to watch videos or do anything on settings unless the camera is rolling. Just a min ago, I had to exit the app for every video I watched. It took 20 seconds for each video to start playing. It's been this way since day one of using this app. The app makes it difficult to download the videos sometimes too. You have to exit out and start over. Videos go corrupt often too, especially after you download them.

Customer Service Horrible. I had no issues at first. Just paid for one month then got a message that my temporary login had expired? Attempted to log back in but got an error message that my account or password wasn't correct! Attempted to change password but couldn't because the verification code I was required to enter was not sent to my email though I tried multiple times. Sent an email to the address given. Came back as undeliverable. Sent email to an alternate address. No reply.

When I initially set the camera up I had a pretty good signal and it worked good. A couple of days later I lost signal and was unable to use it at all. I contacted tech support through the app and they suggested I relocate the camera. When I relocated the camera as was suggested, the camera has been working great ever since! Good app and very good camera. I would purchase again.

It WAS a great cam and app, but then suddenly there was an update and now nothing, absolutely nothing works. I can't see anything on the phone app, no settings, no contact us etc... so now I have a solar powered remote WIFI cam hanging on a tree in my yard that was working, and suddenly wasn't AND there is no way to contact anyone in support

I didn't even want to give this camera 1 star... it should get 0 stars or maybe negative stars. One month after the warranty expired everything is blurry and it doesn't pick up even if something comes close to it. Of course the alarm doesn't work because the camera isn't picking things up. We've done all the usual things like cleaning the lens off and trying to get the router closer but it's still blurry and useless. When we first got it we were so happy and it was working so great.

It takes forever to watch a video on TF. Videos go corrupt often. I send important videos to you cut so I can make sure I have a copy in case it gets corrupted. The app boots you off. Wifi cameras are easier to access the videos. The apps just slow on everything. It's the only camera app I've used where videos corrupt so easily, and you loose them.

Worthless if you want it to record movement. Doesn't capture any video of anyone walking by. You can only view live. I clicked something that said try cloud storage for thirty days free because I thought maybe that was the issue.... But it wasn't. Still no recordings. I'll be returning this. I better not get charged after my thirty days are up, because I see no way to cancel it. Will be returning. Customer service did not get back to me either

Dont get me wrong, this is a great camera. I give it 1 star because the notifications from movement just don't come through like they should. 1 day you get every single notification even when the wind is just blowing, but the next it sends nothing. Going back to check manually there have been over 20 recorded events. I got this camera after a couple break ins happened at a 2nd house. No one is there for weeks/months on end sometimes. The notifications are 100% needed. 5 stars if fixed.

good app but it lacks a lot more. It is very clumsy, the program has a hard time detecting movement, motion tracking works when it wants to, the recording time is very short and 24 hours of recording will drain the battery, there is a violation, it records for a few seconds and then stops and it is not clear what is going on. Another disadvantage is that you can't open the app on your computer and the cloud subscription is only for a certain camera, not for all the cameras you have

Really bad UX. They don't care about fixing bugs on the app. The app does not provide meaningful error messages and their customer service agents don't help at all, they just provide pre-recorded messages and they don't even take the time to read what users report or perhaps they don't understand. Do not buy Ubox products and save yourself some headaches.

Update: After installing the update and clearing cache they are working much better. The camera records activity from the right more completely versus the left. I purchased this camera and wish I'd read prior reviews. The live feed works most of the time and is very clear, but the video has really slow playback and often doesn't record movement. Also, not sure why it's not possible to delete one video at a time nor see a preview for each video. Hopefully, there will be another update soon.

I don't know. What these other people are talking about in regards to how easy this app is to use and the camera. So far, everything in the manual for the actual camera and the app doesn't inform you of what anything doeso I have a hard time even giving it one star. Maybe I'll actually take that away now.I can't, but you deserve no stars. It would be nice if things were tied together. But as long as you're making money.I guess that's all it matters.

Way too many updates that I'm sure mean nothing. I actually stopped doing them last month. We're moving in about a month, and I'm ditching this app and the camera that goes with it. Like others have said, the camera goes off for shadows, small animals and cars. Immediately, too! Now, if it's an actual person? IF it catches them, and that's a big if, then you see them, usually from behind, for less than a second. It's the worst camera I've ever owned.

The camera is slow in capturing movement, it will only show movement after someone has left the field of view, can you fix the capture as soon as someone walks in the field of view, sensitivity is turn to high which is not any better than lowest setting-I see there is no customer support!!!" Here it is 2024, and nothing has changed. Still, thereno support. I'm looking for another camera now. The camera still does not capture movement. The camera talks for no reason, and you can not understand it

Amazing that there are no reviews for this product since I've left one on here in the past. My camera will pick up the wind blowing but not a person walking by nor a car driving past. It appears customer service has also disappeared since it asks for a QR code that's not on any of my cameras. One of them is 10 meters up in the air and not exactly easily accessible so this sort of defeats the purpose.

Nothing but problems since I bought this camera. Tech can't seem to fix my problems. Every time they do a new software/firmware update, more problems arise then I had before. I do not recommend this product or it's affiliates ! You're throwing money away if you buy this. And you're throwing away money towards purchase if network traffic and cloud package services. ONE VERY VERY UNHAPPY AMD DISSATISFIED CONSUMER .

Love this camera!! You can remote view it from anywhere, changing camera direction. Plus, it is solar, so I do not have to run cords or recharge it every few weeks. It also has a flood light option, which is nice. Will be buying another one for the front of the house. Highly recommend! P.S. IF the camera goes offline, an easy fix is to just "turn it off" -- the on/off switch is next to the USB port under the rubber flap.

Reception is good but the controls are a bit quirky. The sharpness is good in both daytime and at night. However, unless you use the HD selection the graphics are a bit fuzzy but recognizable. When you switch on the lighting feature it captures the full colors instead low low-light colors. Sometimes in rainy weather, the camera lens images appear distorted. Overall, it's a decent value for the money spent.

It works good but a little finicky I feel they work best when you can always have them plugged into the USB but if your settings are on high detection or full time recording it won't matter if you have it plugged in or not. The battery does die rather quickly. To be honest I expected this, which is why I bought long micro cables.

99% of the time when I get a notification, I can't get the app to connect to the camera. What good is it if I can't see what's triggering the alarm?? After a couple more months and a couple new cameras I am still having the same issue. I get notifications and try to pull up the cameras and it won't connect unless I am at home. Worthless!!!!!!

Camera doesn't function even though there is signal. The customer service is non optimal to say the least. I have tried to contact the company numerous times to try to fix the problem. I initially received a response. When that did not fix the problem I couldn't get a response for days. I messaged again today and had one response asking which sim card I had and have received no further help. I have called customer service several times and have been hung up on every time.

UNRELIABLE, PRICEY & WASTE OF $$$ We have a large property & purchased several based on Amazon reviews, which are probably fake. I installed one at the entrance to monitor traffic. The motion detection gets triggered, but RARELY captures a recording. Customer service insists my camera works fine & is likey user error. Also told that they do not capture vehicles or fast-moving objects, really? Don't waste your money, you won't be refunded. We have 5 paper weights now.

On 3/17 I reviewed this app. Camera said online but could not view. Miraculously, the next day I could view. But that was short lived.... 24hrs after that camera is offline. I have 2 of these cameras, the other one had the same issue a while back but is working at the moment. Night vision delay ridiculously long - object is gone before it comes on. Unreliable! From my experience... I would not recommend!

Everything works as intended. Setup was easy, and the app controls are pretty straightforward. I give 4 out of 5 stars because the app definitely can be improved. Future firmware and software updates would make the product better. Specifically, motion detection tracking so the camera motors center the motion in frame and then returns to the set spot, better camera movement controls for more precise camera positioning, and a better interface for managing SD Card Storage would be great additions.

Camera works well. Could use a grid like more professional systems do by having a grid that turns on and off grid points for motion detection. I then could aim camera at a more level aim where there is more of the driveway. As is, all I can do is look at steps. Then if one camera is recording the other will not alarm. Otherwise after learning all settings, works great.

Activity detection is horrible, it will catch shadows and trees moving in the distance but if a person walks by or a vehicle pass by it seldom detects them no matter how you apply the settings. App will not let you download images or videos to phone or Google Drive. App only allows video recording in 9 second clips and will not let you zoom or enlarge photos or video clips.

Won't let me pay for my subscription! I had someone trying to break into my vehicle last night and being able to pay would have helped with law enforcement needing to see the video. No one answers the work orders! The settings keep changing back to the original no matter how many times I set them. It also doesn't have a setting to record for more than ten seconds when it detects movement. And to add on, it takes forever to reconnect to the wifi.

App was great at first but has begun to be buggy. The camera feed access is shared between myself and one other person but after a month or so, only I remain able to access the camera feed despite both of us receiving the notifications. Now, when I receive a notification and click on it, the app doesn't even open. When I open the app separately (not from a notification) it still seems to work. The other person still receives notifications but cannot see the video feed at all, even in-app.

Had a power surge earlier today, and the camera keeps saying it's offline no matter what I do. So it sits there like a worthless paperweight until I can call someone to reach it and fix it. Rather just get a different camera at this point. The app is also equally useless when I need any identifying info on the camera. Can't even change the wifi. I won't be keeping this garbage.

So my device was working fine until this morning after I got an update for the app, now when I get notifications of movement, the device won't allow me to view outside where I have the unit located. It times out and the whole app crashes. I've uninstalled the app and reset the device several times and it continues to do the same thing. Hopefully you all can reissue out a fix to take care of the problem!!!

I agree with others in that the camera is well made and the video is crystal clear. However, the UBox app is very poor. It has been hit and miss as far as recording the detected movements. It signals each time but does not record each action. I find also that this app is draining my cell phone battery much faster than before I installed it.

Not sending notifications!! I just installed this camera it has a clear video, but it's pointless with no playback from the SD card other than the 7 seconds they show you basically after someone has already passed your view. It's not like YI Home where you can view what happened on the SD card. So clear, but useless when I can't use it for the purposes It's intended to use for. Customer service sucks as well, considering the fact that I can't even talk to anyone about this issue!!

Subscription is a joke, cameras are subpare. I have renewed my yearly subscription 4 times on each camera this year alone. When you order the yearly subscription it's say that you are buying a year of cloud video for 39.99 and after the fir week it says I need to renew the subscription. After doing this 4 times I give up. The video is subpare, very fuzzy. I plan on going with another company/camera

The app doesn't popup on my smartphone screen when motion activated like Ring app does. It only beeps to notify that there's a recorded video. My video doorbell is very clear. This is the reason I give 2 stars. I sent a message to the app developer support to see if their app has this option . I hope to get a reply from them. Also you have to subscribe and pay to see video recordings after free 7 day trial but there's an SD memory card slot I will insert one to see if it will record to card.

I used to really like this camera except now it's not working like it used to it's always dead and it doesn't appear to fully charge via solar panels or usb It will turn on stay on for a while then turn off on its own and stay off until the next time I go out on the roof disconnect and reconnect only to do the same thing all over again. IDK if it's the camera or the app at this point I can't control the camera without the app and I can't access the app without the camera F*@K THIS S#*T! UGHH!!

I have a view of an earlier time...when I click it to update the camera i keep getting a spinning circle. I have paid for the cloud service twice ($16.99) and it keeps asking me to pay again. Your product is not easy to operate and should have a better way to help and troubleshoot the problems that occur.

UBox needs a lot of improvement. Can't view videos on SD Card from phone. Motion sensors need to work at 50 feet at a minimum. 100 feet detection would be much better. Took me over two hours to figure out how to format the SD card. Needs better instruction yet there are items in the instructions that are different from the phone and/or camera. Dont think I will buy another one of these cameras.

App won't close completely- always running in background. I can't get the app to close anymore. For a while it was working great and then in the last few weeks it will not close out on my phone. I have to force stop the app just to close it. It's very frustrating and impacting my ability to use the camera. Once I force stop I no longer receive notifications which completely defeats the purpose of the app.

Was great, now it is certainly not. My solar powered cameras are no longer connecting to the app...it seems they have power and my internet connection is strong. I'm not using 5G on my phone so I can use the app. What are the most common reasons for the cameras to remain offline, spins and spins when you try to wake it up and cannot access any of the videos previously recorded on the card and the cloud storage I paid for?