Birdfy

It's taken a week before any birds showed up, but things are truly bustling now! the automatic bird identifier is great. Battery has maintained its charged quite well using solar only. We mounted ours on an existing pole, so set up was quite easy using the tools provided.

so great to get the Birdfy ID at no charge Thanks Birdfy..

fun.

I hate the November 1 update to enable AI auto ID for all devices. I don't want AI to ID the species, I enjoy doing it myself and getting in the practice. i didn't ask for this and now there is no option to opt out? infuriating! CHANGE THIS POLICY!!!

Horrible performance, hasn't worked in days just fails to refresh, tested on multiple connections. Everything else works flawlessly on my phone.

it is brilliant

need a degree in rocket science. not worth the trouble.

Excellent way of birdwatching in your garden. Customer service is also excellent.

They took an amazing app and product and overnight made it an A.I. overloaded mess. Instead of getting one notification that there's activity and video, I'm now being bombarded with multiple notifications, a video, and 4 extra photos of the same bird that I have no need for A.I. to identify for me. I intentionally chose this feeder because A.I. was optional. Disappointed I can't return the feeder now because unless I have a way to turn off A.I. I won't be using it anymore.

I love this app! It correctly identifies most birds too!

Very relaxing to watch the birds.

Would love a feature to easily grab a still photo from a video like I can from live. The video editing tools provided are confusing and dont allow an easy snapshot.

great clear pictures

excellent product, very entertaining.

Endless hours of fun bird watching, and with this app I also can identify birds by their calls and songs!

love it!

It's fun to watch the birds in person and on my phone.

My daughter gave me this for Mother's Day. I love it! If you like watching the birds, you'll really like this.

easily used, easy to add more cameras. easy to navigate! used other birding apps that are outright unusable or hard to figure out. not this!

I am really enjoying my Birdfy feeder and camera. I show the pictures to my friends and they think it is cool.

Nice feeder, camera works well too. Fun watching birds get there daily seed. Funny how some birds look at the camera like they know lol.

I got this AMAZING Birdfy for my birthday from my son and daughter in-law. The best gift I have ever gotten! I love birds and I am enjoying all the different ways to enjoy the life of birds! I love to paint and draw them as well but this is SPECTACULAR! to get right into their life from birth to flight!

was given this as present and loved it, however it has now stopped identifying birds and just shows 'movement'. for an expensive item I expect more from a product not working for very long.

Thoroughly enjoy watching the birds come and go.

Instead of bird species identifying AI I'd welcome more basic bird/no bird classifier training - far too many false positives - moving branches, leaves, sun rays, ghosts (?), ... all saved as Moments (which can be deleted either all or one by one, no multi-selection). The 'Sensitivity' slider for motion detection does next to nothing.

Please update the app to include a toggle to turn off motion. Regardless of the sensitivity setting the camera picks up moving trees, bushes, shadows, etc and logs dozens and dozens of motion events per day. It's eating up the battery very quickly. Seems like an easy fix to cure this problem.

I like most of the app, but the AI bird recognition needs work, the bird library doesn't include birds that have come by when I click the "wrong identification" button, and the AI analysis manual selection doesn't let you give input when it's wrong. For example, I had a migratory Cape May Warbler come by the feeder and it identified as a Townsend Warbler. There was no way to fix the wrong ident, as the library when I searched didn't have it. Please fix.

I have three feeders, best choice I made. Any issues I have ever had was resolved ! Highly recommend this.

its cool when it works. it works for a few hours then disconnects.

I like being able to see the birds visiting my back yard, and I like sharing them with my children who are far away.

All the birds left my porch including the dove family when I got this. Only House Sparrows show up every other day. Not worth it. $150 at BJ's, small perch space, perch can be moved by birds then you have to go fix it, camera light scares all birds away for days, this was worst than my old bird feeder with no camera.

Main problems (Camera and App) 1) The wide-angle lens is a bad design choice. If you want to attach it to your deck and look at a feeder 10' away, it's blurry. 2) It seems nothing like HD to me. 3) The low-battery warning is received AFTER I start to recharge the camera, when it's useless.

love watching the bluebirds nesting and raising their babies. good clear view.

DISAPPOINTED - wonderful bird feeder concept, but the provided camera is inconsistent. It seems to pick and choose when it wants to function, and yes, it's less than 30 feet from the router. I have RING cameras surrounding the entire exterior of my home, and they never drop coverage at greater distances. My thought is to simply place a RING camera in the feeder for better consistency. As for the bird ID, I'll pick up the bird book I purchased and finally utilize it.

wow

At first it seems to work, I had a lot of trouble getting it to connect and for some reason it finally connected. When it is working it seems to work good, I've been getting a lot of alerts on birds and a squirrel that seems to eat the food everyday. However, after several months it randomly emits a screeching tone and there's nothing I can do to shut it off. it is triggered by motion and now it scares the birds off. I cannot find a solution for it. It is now no longer enjoyable.

the bluebirds have been nesting in our home made blue bird nesting box for 4 years. we bought this one with a camera, I saw the male bluebird look inside 3 months ago and he never returned. And we have not seen a blue bird in our back yard since. I miss them. they do not like your nesting box.

so fun to watch the birds come and go. Live mode is awesome, watching the habits of the different birds.

When a bird lands on the bird feeder, I get a notice on my phone. It tells me what type of bird it is. I love my Birdfy. I am not even a bird person, but I look so forward to getting a notice and seeing the birds. I am so glad I have this & I highly recommend.

This is phenomenal technology that I constantly share with my friends.

i can not install it it seen to me very dificult

Watching the birds up close has brought me so much joy. This definitely has been one of the best gifts that I've ever received!

I love watching my birds come to the feeder. I have learned so much about the habits of these birds. They are amazing!

horrible experience & adise strongly against getting this. after 3 days still not able to get it to connect

alarm button NEEDS to move into a corner so nobody accidentally blasts it at the birds. dangerous design UX sabotage

Really like this camera. Easy to use and clear pictures and video.

Great video quality

absolutely love it

Update: Justina in Service Chat helped me and it works now. I refreshed homepage. I have really been enjoying my Birdfy standalone camera to watch my hummingbirds for the past week, and the app seems to work pretty well. However, I am very disappointed and upset now with this app. It has started raining unexpectedly and I was told to make sure the port is closed and to turn the camera upside-down. I did that but there is no longer the option in the app to flip the camera 180 in the settings.

Wonderful product with live streaming and bird identification. I love watching the different birds interact and seeing which food each one prefers.

I am obsessed! Camera and sound quality is great

How about fixing this app? When in live view and I want to sound the alarm it only sounds once. It used to sound everytime I pressed the icon. Now is says "the camera is sounding an alarm". It isn't sounding! It's hard enough getting into live view as it is. This app is getting worse and worse.

An enjoyable and powerful app used to view and identify birds and my feeder.

Cameras great, app ok, issues with software, glitch with subscription, etc. worth it? I can't access my moments in the cloud with my pro subscription and in a chat with support over an hour and nothing solved. ability to rotate camera view 180 taken away last firmware or app update but still telling you a to do it and still putting the ports on top of cameras makes no sense. can't block areas from triggering motion sensors- fountain keeps sending unidentified bird after the took that setting off

everything that happins it goes down and then you have to reinstall it again.

Beautiful, colourful captures of both video and photos of visitors to the feeders. Absolutely excellent customer support if there are issues or glitches.

Has not worked properly for a few months.

Buggy, difficult to setup, and after setup, the bird feeder disappears, especially if someone else adds the same feeder. Will be returning the product.

90% of the recordings are of nothing. No birds, not even motion.

works well when it's working but sometimes it just doesn't work. try to contact the company and they will not respond so I do not recommend this thing at all

Unfortunately my bird feeder camera has not been staying charged. On August 12th I received an email stating my bird feeder would be replaced and should be received within 5 to 7 business days. It is Aug 17 & I am updating my review to three stars until the replacement comes and once I have received it been verified it is working appropriately I will update my review accordingly. I do appreciate the prompt response to my problem.

working better since Birdfy network is fixed on their end

The app stopped working completely since last update, hangs on the startup screen. Only problems lately. Android 15 on Vivo X Fold.

Won't download firmware, despite following all directions and troubleshooting. Very disappointed, wish I could return the whole thing. Edit: responding to response: The first thing I did was contact Birdfy support. I have a very long thread of emails to and from Birdfy support. I was ultimately told that my router was incompatible with Birdfy and support suggested I purchase a new router. Since my router is provided by my internet/cable provider I elected not to take on this additional expense.

will not come on, it's charged,no chimes, and have reset many times

Easy to set up!! Very good pics!

The camera works great catching the hummingbirds. My first one stopped charging but customer service sent me a replacement quickly.

The camera works really well. It accurately identifies all my visitors. Trouble is, I mainly get sparrows and finches. I guess I'll have to change up the menu. PS; It also works really well as a security device.

Wish there was a way to block out areas to not trigger motion detection like I can on my blink security cameras and store on SD card. I have the highest membership and still don't see any difference in what's offered.

aok

love it

camera works great

I loved it at first, but after about a month, the "Moments" feature stopped working and I can't get it to activate again. it's still live streams, but I don't sit there and watch it all day

keeps going offline

full of stupid banners

awesome feeder and fun to watch

It is just wonderful to see who is availing of free food!

Great app

This is "Wild"

wonderful bird feeder

not user friendly

I enjoy learning about the birds

keep having to reconnect

i love the videos I get they are good quality and I love that it's solar powered. I also love that it can identify the birds. I just love everything about it

the app is a bit janky and not the most intuitive to get around, but it works

The Birdfy app seems to work well although the hardware has problems with the solar panel connector. Can't figure out how to reset the app after the eggs have hatched and the birds have flown off.

Had the bird feeder for about 2 months. App was down for days for issues with birdfy. Birdfy resolved their issue and the app finally connected to wifi and the feeder. Worked for about two weeks and it is down again....this has become a very expensive feeder that has only worked about half the time I've owned it. Hope that they get the camera issues figured out. Awesome when it works, but my experience has been a very average feeder with a non functional camera. Should have bought a nice feeder.

wonderful pictures and video. easy to set up. our family is really enjoying it. remember to put different seeds in when you want to see more birds

Was great for a couple of years, now I get way too many false alerts (a branch swaying, or what seems like nothing), and the alerts have stopped showing a picture (or the start of the video). I stopped having them go to my watch because they're now annoying and I don't open the alerts on my phone for the same reason. The low sensitivity setting is basically the same as the others. Have tried all the help tips and no changes.

works great, beautiful close ups. solar panel has worked great.

After latest update records are mostly just 2sec even when birds or bigger animals are moving constantly in front of camera. Before update it was much longer. I wish there was an option to set how long should be records from seconds to as long as object is moving as I want to record whole movement to chose the best moments.

set it up on my kitchen table it was almost plug n play. squirrels can actually destroy this feeder. wonderful to be away from home and check in on my friendly birds I love it that it never runs down due to the solar cells recharge all day

There are a few kinks but it is satisfying to watch the birds visit.

great app and product, but I wish the included microSD card slot was usable for storage or anything else other than "factory updates".

Best bird feeders by far. Awesome app as well.

this is such a cool app. I love watching everyone's birds

update*** the camera and app work fine some days but too often the camera doesn't save moments. I had so many birds today and when I looked, zero videos. the camera was working fine until you did an update. now it absolutely refuses to record moments on its own. I've reset the device like it said but absolutely nothing. And for the money for the feeder, it's absurd how much money they want to charge you for the good features. the chat program for help also doesn't work. 😵‍💫

great!!!!

my family love watching the different birds great product

great clear videos

Exactly what I needed. My elderly mother loves her birds. The functions included are amazing. I did have to get creative with placement. Word of note, make sure to place it directly in the sun. I used an IV pole, with wheels, to make it mobile. Great product!

We love this app. Seeing the various birds up close and learning what they are and if they are migrating through or live here year round is so informative. No problems with wifi or recording. Highly recommend.

My text descriptions rarely get posted with the videos to the community. I have followers that watch the nests I observe, I usually post interesting facts and observations on the baby chicks. But nope, not anymore, it dissappears. Only the videos get posted. So I get no more questions and conversations in comments. The camera is good, the app sucks.

The camera identifies too many things that are not birds or animals. Big problem for me is it picks up all people movements so when people are in the garden you end up with lots of saved moments you don't care about. Moving between days is clunky. Overall experience could be made easier

if you're thinking about buying a birdfy product DONT! like everyone us saying here recently, the app, which this camera depends on, completely broke it. the device doesnt hold a charge, keeps locking up or shutting off and is now useless. This was my daughter's Christmas gift and now its ruined because of their terrible software.

Edit: Notifications randomly started working today (7/14) after opening the app. *Notifications Not Working* I've restarted my phone, turned notifications off and on in both app and phone settings & checked the power to my bird feeder. I have not tried uninstalling and re-installing the app because I don't like logging back in. Please fix - the snapshots in the notifications are my favorite part of this bird feeder and I literally forget it exists when I don't get notifications.

since your server crash it rarely detects any of my babies. I see them come to the feeder for a quick drink from my bedroom window but nothing shows up no recordings. Very disappointed 😞 please fix it

It was working ok-ish, then it stopped downloading videos and only saves a picture. Support isn't helpful at all and there are no updates available. Good thing I'm still in the date range to return it.. 7/12/26 update.. I was sent a replacement which came with issues right out of the box. it needed to be restarted several times and finally worked after a hard reset and a new software update. Then a few days later it fully stopped giving notifications. ugh

It's now been over a month since my camera has worked. It will not charge and will not connect. Yet, the indicator light will show green, like it's fully charged or blue, like it's connected. Judging by the reviews of others, there are a lot of issues with this device. I DO NOT recommend!

The app had been functioning quite well prior to the server problems. Since then, even though fixes were made, functionality has been intermittent. The camera doesn't always record moments and battery percentage does not record consistently. Have installed, uninstalled and re-installed the app many, many times per tech support instructions, but it has not cleared up the issues. Frustrating.

Ever since the last issue and update, I've had nothing but problems. We paid a lot of money for the 5 products we have and when NONE of them work it really ticks me off.

got this for Christmas....worked wonderful....then about late may early June it stopped sending notifications of moments...I could connect to the live view but wasn't recording/sending any moments. I reset, uninstalled, reinstalled and got nothing. then an email came apologizing for the disruption p but things were fixed.....that lasted until July 4th at 830 pm.....haven't gotten a single thing! I'm not happy with this situation.

After the server crash this app is pretty much garbage. I have 3 devices and none of them are capturing moments, temperature reads, or motion anymore. I have over $1000 invested in these and the no longer work. extremely disappointed. The worst part is we just hatched a clutch of bluebirds and have no idea if they are safe

just got this Camera and signed up for the trial of the Plus membership. it's not identifying birds at all. just saving them as motion. and there's not a way to ask it to do the AI once it's recorded. The identifying and tracking was the whole reason I got it. Also the live feed often doesn't load and I have to retry multiple times. my wifi signal is excellent.

What the heck happened? I bought the hummingbird feeder a couple of weeks ago and everything, including this app has been fine. Then suddenly, this app is replaced, without any action on my part, by another app called Perchlens which doesn't work nearly as well. It displays 10% charged all the time. At first, I thought there was a problem with the solar charging so I brought the feeder inside and charged from the AC outlet. It still shows 10% charged. Give me back the working BirdFy app.

so so. the app is very hit or miss... sometimes it works great but after last weeks hiccup with their system it won't let me view moments. the livestream I put uo constantly crashes even if I run it thru obs. its miss identified multiple birds. if they get all the problems fixed on the app I'd come back and rate it a 5 star.

Ever since the update the camera is still not recording moments. Also, not reading the battery life and wont connect on live until after a few reconnect attempts. I have Uninstalled the app and reinstalled several times since the update. This is getting ridiculous for the amount of money I paid for your products. When will all this be fixed?

started great, but I have not been getting push notifications of birds visiting my feeder for weeks. pretty disappointed. and the app is not super friendly when trying to filter motion clips from bird visits.

very disappointed. I know that they hav had issues but no one seems to fix the issues. very frustrating that I received this as a gift and number one only one bird they prefer my non camera feeder. They need to get a new program and upgrade us with better equipment for no cost

Generally good, but unlike merlin doesn't limit what its looking for by what may be in your location (or continent). I get a lot of American birds landing in England. Update: this appeared to have got better, and I didn't get anything but British birds for months. But now my garden is full of unfamiliar looking fledglings, it's gone haywire again. I get that ai may not get a young bird but a bird flying across the Atlantic is highly unlikely

app and recording function has stopped working, after devices not found. update did not fix. you cannot reach anyone i. support through chat, phone or email . these devices are expensive and this lack of stable performance is UNACCEPTABLE

I have been trying to get this reconnected after the apparent cloud issue on 6/24 for over 4 HOURS!!! NO UPDATE ON PROGRESS BY BIRDFY. Latest version was installed from Play Store and still I can't connect. Worked perfectly for 6 months. Sad.

I have only had the bird feeder less than 1 month. first bird feeder had bad battery. then there was a server problem for a couple of days. now I am back online but there's no motion detection. the only way to contact customer support is through email, chat does not work and no one is available to answer the phone. not good so far.

I have not been able to receive a notification of any moments since Friday. other than a brief email, I have not been able to get any technical support or followups to provide ETA for repairs. I loved my bird feeder camera and purchased a hummingbird feeder to add to my collection. I am considering returning the hummingbird feeder due to unexplained issues. very poor ratings for customer support

well for the most part it is a good app. for the last few days, they were working. I did the app update and my bird feeder went back online and recording videos. the hummingbird feeder is online and can only view live. video recordings are not happening. chat doesn't work, called and it said no one is available right now please call back. I sent an email a few days ago and no response. I just sent another one. let's see if I get a response.

APP & HELP ARE DOWN. Not sure what's going on, but the day before our birds are likely to fledge and the camera and all videos are inaccessible since 7am EDT. Have rebooted router, all tech recs done, but even chat is down on their site and in the app, and attempts to call their Help line led to an answer from "Mainland China". Can't find any info of an outage online so thought I'd post here.

the app worked fantastic until about 3 weeks ago. now it does not pick up any birds or recordings. I have attempted doing a hard reset, adjusting settings resetting the modem, etc. however nothing has worked. I attempted to reach out for help on the live chat and no support ever joined. Just using as a regular bird feeder at this point sadly.

this app has connected me to fellow bird enthusiasts and has allowed me to share my passion with others. it is incredible and I would recommend it to anyone who enjoys watching the birds. it allows you to see all of your backyard birds up close and can help you recognize them! I recommend this app to anyone! I have had it since Christmas and have had the most positive experience ever, because this app can change your life and birding experience! i'd say it's the most reliable smart bird feeder!

Edit: The releases and updates are consistently two steps forward, one step back. Yes, they are usually a net improvement, but something new always seems to break. For example... After the latest release, video recordings are not showing a thumbnail image and failing on playback (not all, but I've had 15-20 fail today alone). Didn't notice anything different about this release that "offset" the new issue. Wish I skipped this update. Super frustrating.

App CD use refinement. constantly wrongly identifies birds, been correcting AI for weeks, and still incorrectly identifying birds not even on this continent. also, sometimes just shows video with no ID tag, after swiping right to correctly identify the bird, the app doesn't add Tag, and there's no ability to manually add a tag. DEV: if the cam records a video, then it should show a tag, it can be blank, or contain a "?" even if AI can't ID it so if I take the time to swipe right it gets a tag.

It would be nice if you could adjust the camera range to zero in at the feeding point only. Apparently the free app version doesn't offer camera range settings. The camera catches people walking inside the house, birds flying by, any movement in a very wide range which means tons of notifications beyond Hummingbirds. So far Hummingbirds aren't feeding; just flying by to check it out. A tiny perch to sit and feed would be a product design improvement.

I have two Smart birdhouses, Cyan and Ebony. Infrared feature does not work. I have to manually turn the light on at night to do a nest check. Also doesn't detect bird (brooding) movements inside the birdhouse at night, so no recording and no infrared. Uninstalled, reinstalled, same issues. No help from customer service.

I just added a new device, the nest cam, and everything went ok until it told me I needed to update the firmware on the device. it gets stuck trying to update the firmware and it's in a fatal loop at 0% completion of the download. I've tried chat support and followed all of the instructions. I've spent 3 hours trying to resolve this & now it's past my bedtime. very frustrating.

There is NO option within the app to turn off or limit notifications from the Birdfy Nest. This means if you are lucky enough to have both a Feeder and a Nest, while you can control the Feeder notifications, you have NO way to turn off the Nest notifications without also turning off Feeder notifications. The AI recognition, while generally OK, doesn't seem to have any sort of priority/geofence for local birds vs those who don't normally frequent my area leading to wildly inaccurate ID sometimes.

@birdfy can you PLEASE make the video Rewind button easier to use? It is darn near impossible to scroll through a video!!! I would also LOVE to display/live stream my camera from my computer. Makes for a good screensaver / living picture. I love my feeder otherwise! There's more where that came from. I would love to test other products for an honest review. 😁

Setup was challenging but successful. Biggest gripe is the AI identification ignores the location. I'm in AL, it knows I'm in AL, yet will continually identify a bird as one that doesn't live in the southern US. Admittedly these birds look very similar, but isn't that WHY you tell it your location? I submit corrections all the time, but it simply will not learn like AI should. Secondary problem is the "do not disturb" to stop notifications for certain species doesn't work at all, dead link.

My kids got this for me as a mother's day gift. Overall I enjoy it, but the notifications for the shared user is annoying and I am unable to change them in my app! My daughter has the primary account and has the notification set to nothing, but I am still receiving them at all hours of the day and night. We have looked EVERYWHERE in the shared app settings to make changes for notifications, but have had no luck. I resorted to clearing the cache on BOTH accounts as well as removed and reinstalled

Pretty good app! I was surprised. However I can no longer rewind or fast forward the clips it records, which is frustrating. The Identification can be hit or miss but it's usually consistent for me. Some wild one-offs (mysterious arctic birds when I'm in central USA) but other than that, it's usually consistent. Sometimes it gets sparrows confused (i.e. Chipping Sparrow vs. House Sparrow) but so do I.

I like the app, it is easy to follow. My only complaint would be to allow a full scroll on the video footage, rather than having to click to see the next days footage. I would also like if the app would allow a horizontal view rather than always being in portrait. Otherwise, it is a nice app 🙂

I have enjoyed watching the different birds come to the feeder. The solar panel works great to keep the camera charged, although after a strong windstorm it quit charging. My husband had to clean the connection and seal around the point of connection and it has worked great since. I will say on occasion the playback freezes or sometimes it will miss a bird on the feeder if it doesn't stay for more than 30 seconds. These are small annoyances compared to the joy I get watching the birds.

I received one for gift, worked great for a few months then the camera would not detect movement. I contacted customer service and they corrected the issue after trouble shooting, by sending me a new feeder. They were very quick to take care of the problem. Love the feeder. Have the solar charge and it keeps the battery charged no problem. Next on my list is the birdhouse with camera!

Overall my experience has been good, but I'd like to see more refinements within the app. For example, I wish the app were able to set sleep times relative to local sunrise and sunset. The fact that the AI recognition works at all is impressive, yet it makes a lot of errors, especially when the lighting is poor. I wish the app could also assess lighting conditions and limit recordings to when they're good.

Camera works but the app kinda sucks. It tagged some birds correctly and didn't tag others at all. I put one bird clip in the "unknown" category and it wouldn't let me change it after I looked up what kind of bird it was. Can't edit/delete shared clips. Not a good way to keep a collection of bird types. Way too restricting, and for what reason?

It has my zip code and geographic region, but it wants to identify birds in my backyard as something only found on the other side of the globe. Miraculously, I had a European Green Finch on my feeder this morning! Even when I correct a wrong identification, the app doesn't learn. How many times do I need to tell it that a squirrel is not a starling or an apostle bird?

Setup and connection went ok, but the app itself is very buggy. Lots of issues with it remembering birds and listing the correct ones. Birds that have been recognised, tagged and collected can disappear completely. Incorrectly tagged birds are impossible to remove. Counts are incorrect .. it says "6 birds" then lists 5. Lots of bugs.

Unable to access app, was working ok until a week or so ago then nothing. just shows birdfy logo, unable to log in. anybody else have this problem? when it was working it had alot of misidentified birds and camera had to be rebooted multiple times. reached out to tech support who gave me an unsecured file to upload to my browser. no good. Update: the file they gave me worked for one day then didn't work. I feel ripped off because they charge a $70 subscription fee for a service I can't use.

The images are good, but not great, when the camera is connected, but it seems to drop the connection. Some of that could be the recent storm-related power outages. But, it doesn't explain the lack of live views when tapping a pop-up notice of activity. I believe the app could be improved. The USB cord from the solar panel to the camera should be armored against squirrels and other pests.

I bought two. They are a pain to keep connected and charged and videos fail to playback constantly. it also doesn't identify the birds correctly even if you help their "A.I." after the fact. I have reached out through the chat and email and have gotten nothing back. it will identify sparrows as every kind of bird out there which is odd AF. the fisheye lens also makes the birds look weird and goofy looking possibly leading to errors. don't spend $450 on this yet.

Chatting with the support team without encountering any errors would be nice. Additionally, I haven't been able to collect any of the birds for over a month now. I keep receiving an error message with the code -2. When I contacted customer support, the representative told me she would reach out within the hour. However, I received a phone call around 6:00 p.m. from her, apologizing and saying she would have to forward my issue to the tech support team, but they have yet to resolve it.

Ten hours of tinkering and 1.5 hours of IT & no paired cameras! My spouse bought me two Birdfy feeders, a hummingbird feeder and a large ebony seed feeder with solar power. I have NEVER had such a hard time pairing a smart device with an app, EVER. Finally figured out how to pause our 5ghz band, but NOPE. Bluetooth failed to pair with my phone bc of "incorrect PIN or passkey," and turning off my Bluetooth and trying to use my spouse's phone was a dud. HORRIBLE APP.

I find it oddly suspicious that the day this app was updated is the last time I had a decent connection to my camera. I built the thing into a birdhouse and now it doesn't work even though it's connected to the network. Guess I'm missing out on the eggs hatching and all the work I put into it was for nothing. Thanks. Edit 05.16.25 STOP UPDATING THE APP IF IT'S GOING TO DISCONNECT MY CAMERA! NOW I HAVE TO DO A BALANCING ACT SO I CAN TURN IT ON AND OFF AGAIN!! GOD THIS PRODUCT IS SO AWFUL!

The app is easy to navigate, and seems to work okay. My biggest complaint is the amount of notifications I get. If there is the slightest breeze outside I will get a notification. Sometimes I get over 100 motion notifications a day. I'm tempted to turn off notifications completely but I dont want to miss a bird. There needs to be a way to filter the types of notifications you want. I want a notification that is only if a bird is spotted. I have the Hummingbird Pro Duo.

Takes way too long to connect, especially when the default is low-res mode (which you cannot change). No auto rotate to landscape mode, no ability to default to high res. App seems like it was built by someone with basic programming knowledge that doesn't actually use the app. Anything beyond a very limited function requires a subscription.

The app is a pretty disappointing companion to my (very expensive) purchases. The usability is mostly poor, the interface makes common operations tedious, it lacks some (imo) basic features, and worst of all, it's full of intrusive ADS. Ease off the upsell, Netvue! I'm already a customer, don't make me sick of seeing your name! But I do have hope for the product line: the service team has gone from completely overwhelmed to really killing it; hopefully the app will see a similar trajectory soon.

We have 2 bamboo feeders. One works fine, remote location, set up on fiber does not need phone to set up again. 2nd is setup using Android phone, just like 1st, but we use Starlink. I split the signal to get 2.4, HUGE hassle, disconnected all our ring cameras, good grief. It disconnects completely several times a day. Forces me to open the feeder, over and over, to reset the camera. What is the problem? It is closer to router than other feeder that works fine.

this app is trash. I had such an issue getting my birdfy hummingbird feeder to connect. it just would not. I called customer support and they had me download the nextview next app. feeder hooked right up with no issues. if you're having trouble with your feeder like I was, and feeling like you just blew your money, go and try the nextview next app!!

identifies birds and can notify of new bird types (or favorites) that come. mine have solar collector/s for the batteries... very handy with an average of 125 + bird videos per day, keeps battery power charged. The AI for bird identification misses once in awhile but is mostly accurate. strongly recommend. I do have both a hummingbird bird and regular bird feeders. If you get humming birds in your area, I'd recommend both.

The camera works perfectly but the app is garbage. They should make you aware that this system only runs on 2.4hz Wi-Fi. Most Wi-Fi's can bounce between one and the other but the directions Netvue gives you have you reconfiguring everything. It says there's a sleep schedule but when you hit the button all it does is say the screen is refreshed. I've put common birds on do not disturb but they show up on notifications anyway.

Nice hardware but app is mixed. We're lucky not to be impacted by the 2.4ghz restriction, but the app still leaves a lot to be desired. Navigation feels slow and somewhat unintuitive. Manual tagging is very frustrating - always suggests the same birds from the other side of the Atlantic, can't enter mammals other than the preconfigured ones. Lots of false positives motion detection with no log l living things. Notifications feel clumsy so have silenced for now and review on a daily basis.

This product/app needs work. I've encountered so many issues trying to set this thing up. I had to troubleshoot my own because the help service was useless. Read through their generated script. After about 1hr of me fiddling with settings, I got it to work. No where does it tell you how to correctly set it up. Now attempting to share, which is proving to be another issue that's not fully functional seamlessly. The camera is great but for the price, I shouldn't be encountering so many issues.

I have been using this app for several months now. Overall the app itself is not bad. The UI is ok even though they have moved some items around over time. The not great part is the paid "AI". The "AI" (I use the term in quotation marks because the intelligence part is a joke) frequently identifies a bird as 3 or 4 or more species that are wildly incorrect. Update: Lowering the score because you can't edit more than one incorrect AI ID at a time. So frustrating to pay for this app.

Bought the Birdfy Pro 2 Duo so far I am having issues with live video disconnecting a lot even though it's only 20 feet from router this is the main camera not the side camera. The side one doesn't disconnect. I hope they fix this issues soon. I am sure there are other bird cameras that are cheaper and does not disconnect like this one. On another note I didn't receive the y adapter for the solar panel in my kit.

Not really user friendly. Why have 'settings' in two places? You can only adjust camera settings when on live camera. And other app settings are where you would expect. When purchasing you have no idea about the 2.4 ghz requirement. Mine fortunately is working on 5 ghz. Most modern routers don't have 2.4 any longer. It works great but is a bit confusing.

It doesn't meet modern WiFi standards. You have to completely reconfigure your router, temporarily disable 5Ghz, turn off all features such as steering, disable custom DNS, and change the IP address schema. Tech support takes 24 hours, so I plowed through on my own. This is not for anyone with a modern mesh system that isn't technically inclined. I work in tech, and I struggled for hours. Hopefully it was worth it.

Update: 2/7/2025, I tried it again. It seems to be working. But close to dark. Fingers crossed. I was excited to get the metal feeder. I got the camera setup and it's working. I can see the live feed. The very next time I go to watch the live feed it doesn't work. I repeat the setup, can see the feed, then the failure happens again. Same problem others are having. I have other devices that connect to the 2.4 wifi with no problem. Is it the camera or the app?

I love this thing! Camera is crystal clear, also doubles as a security camera with a loud alarm function, and you can also speak through it with your phone. No problem with installation or setup. I also hung a hummingbird feeder nearby and in the view of the camera. I also installed on my tablet so I can peek over whenever I want! Great xmas gift from my kids!

SO COOL! WORKS GREAT! I'm really surprised at the negative reviews. It was an easy setup and no issues with the app. Works fine on my phone, and the feeder is as expected. I have an old school hummingbird feeder next to it, and the camera captures those birds as well. I'm trying to guage how often I need to recharge for the camera so that the only downside is battery life. So far, it's about twice a week, and I just bring it in and leave it to charge overnight. Longer battery life preferred.

In general do not like app and design of bird feeder and software. Will be returning. Do not recommend buying. You are better off just buying a ring camera and using your own bird feeder. Cannot view videos on my phone. Cannot view videos on my PC without installing their software. Bird food gets stuck when trying to close camera door (bad design). Customer support was no help in fixing my phone issue. They just told me to refresh and then force stop and reopen app.

Would give 2.5 stars if I could so rounded up to 3 in a show of generosity 🤔 No micro SD card support apparently for the Nest, even though it has a slot for one, manufacturers use only for some reason. Put out a firmware update and get that function enabled please 👍 Ai is kind of a joke. Having the unit sat on my couch pointing at me is recognized as a bird getting ready to move in! Really? I may not have the physique of an action hero I sure as hell don't look anything like a bird.

It's best feature - the AI labels and real time alerts - are rendered useless by squirrels. The "don't notify squirrel" feature is undermined by 100% failure to identify squirrels. I get over 50 squirrel images labeled as birds daily. It's at least $50 to buy a pole and squirrel shield to fix things, which could be fixed by just allowing the AI to learn squirrel labels instead of charging customers extra $5/mo. to "upgrade" for animal labels on top of the AI lifetime subscription. Scammers

I actually really like the product and app, BUT the Android version will apparently not let me fully turn off alerts. Android app permissions screen only lets me put alerts on "Silent" so my phone does not chime or vibrate when an alert is triggered, but they still stack up on my phone and my laptop which is linked to my phone, every time something moves within the frame of the camera at all, which is a lot! Had to log out of my account on the app to stop the alerts. 5 stars if fixed.

Unable to log in, no keyboard to type in wifi password. (Yes, 2.4g) So, I'm not able to use it. Uninstalled the app & installed as new with different email & password. Still unable to get past the wifi password since there is no keyboard on Birdfy site. I am unable to get any response from Birdfy. Therefore, if you can not set up, no purpose & 1 star rating here.

The initial install, set up and firmware update were very glitchy and frustrating as the app kept crashing and wasnt cooperating. I wish there was a way to better controll the motion sensitivity or an option to record only certain things instead of every little wind motion. Other than that the app is easy to use and after all the updates it rarely crashes now.

I cannot connect with the camera. It keeps giving me an error code of password error. I don't have a problem with my Wi-Fi. I tried to reach out to chat and they stopped chatting with me. I tried to call and after a 20 minutes of on hold they tell me they didn't have a person available. You guys have horrible customer service and my product I know it works I just need a little help.

This app is slowly getting better. It still doesn't identify birds very well using what is supposedly AI. I also get a lot of video clips where there's nothing in the clip. I think it's picking up on just movement in the background. I often have to go in and delete 20 plus videos a day out of my 'story'. They have made a few improvements. In the past, I couldn't even delete any of the videos. Although they allow me to delete videos, I still have to go back and manually refresh the app.

Great camera for detecting birds and critters, already had the birds birdfeeder. I ordered the birds camera with solar panel. Easy to install with lots of mounting hardware. Connected and added to the app with ease and now able to watch my fence line and bird bath and get notifications of activity. You will enjoy and have up and running in no time.

$180, app is complete garbage and can't use it without it. First the keyboard turns off after every letter typed. Then refuses to even allow the app to connect to the router. Phone and feeding are sitting less than a foot away. Refuses to even recognize the name of our wifi, all other devices in the house are connected and working, app only says 'unknown' and then gives an error of not found. Updated phone, cleared cache, everything. App just doesn't go beyond main screen .

I have the birdy feeder and birdfy cam and they are both connected to the app. It is very easy to use and great to be able to check on both devices at the same time. There is a collections feature where you can save recorded videos and images and it groups and saves them by the type of bird. I especially enjoy the community feature where you can share your captured videos/images and view others birds from all over the world. Great app for any bird lover!

I followed all the instructions and got the device to connect to the app for a few seconds, but after that, the video just showed a connection error message. I could still see the battery level and turn the light on and off, so it was still connected to wifi, but there was no video. I restarted the device, and once again got a few seconds of video. The device is about four feet from the wifi router and not working at that distance. I will return it.

I did a lot of research before I bought this camera and this seemed to be the best one out there. My experience with the app and with the support when I had a slight problem makes me feel that I made the right call in buying it. To the devs: Two small improvement ideas - on the filter screen, let me filter by bird species (not just bird). Also, show the camera battery level on the main screen. Other than that - keep up the great work!

User interface can you use some work as it is not very intuitive, although it looks nice. Form over function. Pretty easy set up but it didn't recognize the new camera until I closed the app and reloaded it, hopefully the installation error bug is worked out. I like the ability to batch delete. I like notification give me a preview of the capture. Unfortunately the "AI" bird recognition feature is a monthly paid subscription and is not very good at getting the correct identification.

Not intuitive at all.. I have the birdfy nest and I can't figure out how to delete any "stories" that randomly show up. Moments just list "No device available". I've also installed an SD card but see no settings available for SD recording. I just found out you have to pay a monthly fee for bird identification? In contrast to my bird buddy app.. this is not good. I'm baffled and just hope it gets better.

The app was simple to connect to our Birdfy cameras and get set up. We appreciate the thumbnails so we can see which bird was detected and determine whether to look at the clip - we get a lot of activity! The app works well for us and thankfully only alerts us when there's movement at the feeder, not in the background. The app has been reliable and very easy to use.