SleepCircle

So much better than having to call in or use that mess of a website. Thank you!

hard to get in

Clunky and rigid. Not user friendly.

lincare might be the worst. look it up. they are billing for items never received. app has little use except to order items available from multiple vendors for much le$$. 800 number service is intentionally frustrating

ordering supplies is very easy

Easy and user friendly.

very easy to use. I like that I can just sign in place my order and done! in a few days I have my supplies. super fast and easy!

I like that i can see how many hours that I have slept using my c-pap .

East to use. Quick and efficient!

simple and easy

Service is great! I'm on my 114th day of usage. So far, no complaints.

simple to keep track of accessories needed

so far so good

The app works better than when it first came out.

Not useful doesn't work could not load my sleep data even though Resmed app and online displayed my data, could not edit mask type. It appears to be used mainly for ordering supplies. lots of fluff no substance could not find my report but by that time e I was tired of the app. I Uninstalled it

Thank you for your support

It's always difficult to get to portal

it takes some getting used to it but it's better now.

great service

there is no instruction manual, no key to meaning of results

I have yet to be able to even login

instructions not clear.

Very easy to use! Sometimes a bit of a delay in showing my results from night before but very user friendly. Just submitted my first reorder of supplies and it was made so simple with this app. Highly recommend 👌

information is delayed, yet it's all online, no reason for the delay to see your stats .

easy ordering

Couldn't register because the phone number listed was an old landline. IT can't change the number, so we use React Health Plus app to get reports from the machine.

Just plain works. Easy to setup. Much faster than a phone call, especially for people like me with poor hearing. Thank you !

This app is a real breakthrough for Lincare. It very easily allows me to orders my CPAP supplies.

awesome app very helpful and needed!

too soon to comment

won't let change size without calling

Very confusing. Contacting a human is very difficult. The chat help is useless!

great service customer and equip.

with this unit there should be a customer service option to get help solve issues with the app and the cpap.

Doesn't work. Sticking with my air!

This is very easy to use!

so easy to use and better than waiting to call to order items.

works but not well. 1 to 2 days delay before data appears (why? is it being entered manually by part time workers?). also has obvious math error. even though I use th mask every single night, my usage data is never better than 85% because it always includes the current day as a zero since I haven't slept yet! since this is a Medicare requirement to prove usage better than 70%, maybe someone should fix this!

easy nuff!

The UI is terrible. I had to guess what buttons I was hitting and what the question even was that was being asked when it came time to order my supplies because the question and answer fields were only about 40% visible with no way to pinch zoom, scroll, change orientation or anything to be able to actually see the full screen. Awful.

terrible app

A great way to track my progress. Very easy to use.

always letting me know when I need supplies. the only thing they could do better is add the PRICE of the items.

I had to edit my order 3 times because the app kept adding more items than I choose, very annoying.

the app makes ordering so much easier, it knows what you need so you get the order right.

Easy to use. ✨️

Still trying to figure out how this all works with ordering supplies through the app, but getting better.

it's okay. would like to see more information available

they are awesome!

Can't change masks, so system sucks

good

excellent for ordering supplies , quick and easy but that's about the only thing this app is good for. it doesn't track data accurately or in real time . I would give it 5 stars if the purpose was simply re ordering .

Great service.

First time ordering. Seemed easy enough. Thanks.

very easy to use. makes using my mask more enjoyable with less hassle

very easy very quick and I'm loving it

excellent service

Easy to use and order supplies. Great for my DOT physicals with the 90 charts

Very easy to use.

very helpful, thank you

Does not appear to be trackin g my number of hours usage properly

Convient app and easy to use💯👌

great app, easy to use! orderingmo supplies is a breeze.

Can I get three months supply silly

it would be helpful if you have a photo of what the items we are ordering.

I would expect to be able to see the supplies I need and the next time it will ship or is available to order even if I am signed up for auto ship. Turns out that only one of my supplies was set up on the auto ship program, but I still didn't have access to see the other items that were not set up on auto ship. I expect to be able to adjust what is and is not on auto ship on my own, no phone call required.

quick and easy

Very easy to place an order.

easy and convenient to use

The wording is sometimes unclear.

cannot see prices

good

incomplete data, app not reliable

this app is useless when it comes to therapy. does not sync correctly. stick to the MyAir app. much better.

Hours used is not accurate.

I don't trust your accounting system because of inconsistent data presented on the same website.

lately this app as been confusing and concerned for me and my mom as im the person with trying this app to help me sleep ive had good progress with it but when I had good week of it since any fun day I had and I was looking forward to using it all Sudden the sleep I feel it forbidden me using as kinda way of affecting my mood swings especially when it shouldn't be

I SHOULD BE ABLE TO PAY MY BILL IF I CAN ORDER SUPPLIES!

Although I enter my login credentials correctly, the system keeps telling me it's incorrect and makes me jump through hoops, EVERY TIME.

I love the app because it makes ordering supplies very easy you don't hv to wait on phone calls anymore.

easy to order and see

installation process just takes me to a secondary site requiring banking information to create an account. Then app just shows login screen; clicking login button just returns to the same screen.

EXCELLENT APP EASY TO USE !!! PERFECTION 😁

only useful thing on this app are the customer service numbers.

I really enjoy the convenience of ordering on my own time rather than play phone tag because that gets tiring.

The app is easy to use and has lots of info and recommendations for better sleep and use of your machine.

it's ok.

love it

I have submitted the same order multiple times and still have not received it. this is getting ridiculous.

lincare has the best quality stuff on the market

I think the Sleep Circle is beneficial and it's easy for me to order my mom's equipment. It's a great app so far so good.

Was quite the hassel to register. When creating a User Name First letter needs to be upper case Remaining letters need to be under case have to have a - or _. I hope I worded this correctly and I hope to saves many people the hassel of trying to register.

It's really easy to reorder supplies through this app. It took less than 2 minutes to login, verify insurance, verify supply order, and submit for fulfillment and shipment.

downloaded, can't create login, can't find previous user ID. useless

No one could answer my questions about the app

Half the time it doesn't actually submit my order for processing. I'll have to call in a few days after submitting on the app and the customer service person will have to resubmit it. Also, it doesn't have all the products I need sometimes either. Then, I have to call and they have to add it onto my order.

Very odd I have had my CPAP for 3 months and all of a sudden I have been asked about ordering supplies. When I have tried to order was told nothing avaliable but items need to be replaced monthly.

works well and I have a good night rest.

website is quick and easy to navigate

I wish there was a email option on the site. Also want any billing after insurance mailed, and not a link on my phone. I don't click on links texted to me. That or billing responding should be on this site directly.

Works well, better than phone orders.

It should show me the price before the order is placed . This is inappropriate.

Don't like my machine,it is very cheap and doesn't work well.

you can order supplies on the app but you cannot view your billing or make a payment. They never send notice that you have a bill due or take auto pay for anything. I was set up with auto pay to pay the monthly fee requirement by insurance. This was to last 13 months. They stopped taking the auto payments several months ago. Sadly it's the only supplier my insurance approves in my area.

I haven't been able to order supplies since I got the app. It keeps saying that an error has happened. when I started with Lincare, she told me that the easiest way to order supplies was the app. And by phone hasn't been the greatest experience either.

Easy to navigate and no third party adds. I recommend sleep circle if you have a CPAP. Bravo.

Horrible app. It literally takes 24 hours to update your sleep progress from the night before. I downloaded ResMed and feel a lot better about my cpap progress.

I need filters but the app just wants to keep pushing me to buy expensive items on my insurances dime and won't let me look at anything else

easy process to order supplies

A year later and I still have no access to my account because they have no idea how to change a contact number. worst IT department ever. I can't even find it on my phone. downloaded, doesn't show anywhere with my other apps. all it does when I go to log in is bring you to their website. I can't get beyond that because to verify my account they want to call or text a number that was removed a while ago. I will update once I can find the app on my phone and be able to log in.

I feel that there should be a quicker way ( pass code) to sign in. So far this has worked pretty well for me.

Very nice app. Won't have to call AHP anymore when I need APAP supplies. Thank you! -Nate

Absolutely easy to use and it keeps me updated to the supplies I need. I can see the results of my CPAP usage, if I had any issues and what I can do to fix the problem.

I'm glad that the sleep circle application gives me better control of the products that I need. I have been in the past getting more than I need and this is fairer and more economical for everyone who needs CPAP.

Customer service is horrible. If you have issues to hard to get help and there is hardly ever return calls when you leave a message. I had to go to my insurance company and register a complaint with them about this company. If you want to have extra supplies that insurance won't pay for and I am willing to pay for. They tell you to go to Amazon and buy extra supplies there.

I've been trying to get my phone number changed for over 6 months so I can get a sms code to login,I don't know why you have a app if you don't have anyone to help with technical problems with the app,should have someone that can change it over the phone right away

Enjoy the app, do not like the fact that the information is delayed, or that I have to connect it to my Google account to get the chart/grafted information as I don't use that particular application to begin with. would just be better if this app did all the work itself like the other app that came advertised on my actual CPAP machine however other that this the application works great, no crashes, no glitches that I've been able to find.

Worthless. Cannot download without installing on other devices. Infinitely easier to order supplies by just calling (i.e. using the "Phone app" on your phone LOL).

I can't order supplies. app keeps saying pending insurance change. I haven't changed my insurance. please fix this. I emailed support over a month ago and haven't received a response.

it keep up with my sleep time. it also have alot of helpful phone numbers just in case you run into a problems. you can look on the app to see if it's time to order new supply, all around i think it's a good app to have.

This app is horrible, have not been able to login at all. I enter my login information, get the authentication code via text, enter the code and the screen automatically goes back to the login page. I have only been able to use the app once, and I signed up two months ago.

data is consistently screwy. it regular shows a day in duplicate (currently two February 17ths). also, my sleep data should be the default view, not some articles I don't care to read. trying to view my data semi regularly gives me An error message while ensuring me this rarely happens and should be resolved within the hour... which is comical when I see it for 5 days in a row. it's really not helpful to show me my compliance when it will consistently be wrong because data is so far behind.

I guess the parts of the app that want to sell you stuff all work fine, but the charts don't load most of the time which is the reason why I have it on my phone. I also find it humorous how The 7-Day chart only shows you six.

I've had my equipment for over a week now and I still cannot access my stats. All app says is "it seems we're having trouble retrieving your data." I contacted the medical supply location where the CPAP was obtained, they were clueless about the app as well.

I refuse to use this app. I not making no more accounts and passwords I am going crazy trying to keep track of accounts now. Then these companies get hacked because they are too cheap to keep up with security.

I really prefer using the app to reorder supplies rather than hoping I see and answer the call from customer service (and can understand the customer service rep, which can be hard). The app is straightforward and easy to use.

I can only sign in if I have 2 devices. When the code is texted, if you open the text to get the code, the Lincar app resets to the initial login page. Useless for supplies. There's no "previous orders" or "next available" information. And if you do happen to time it right, the app won't let me place the order, it gives me a "call your supplier" error. Worthless doesn't even begin to describe how I consider this app.

I might enjoy this app if I could change my phone number and get access but for some reason there is no way to do this in the app and customer service says they are waiting for changes. I've been waiting months to get access.

Worthless. I can't access my data despite having tried for 3 weeks. My experience so far has been laughable at best. I keep getting a message saying, "Well this is awkward...Don't worry we've automatically opened a service request for you." This has happened MULTIPLE TIMES, yet nothing ever is fixed, so why bother? It's of ZERO use to me. It has the same 4-5 articles and zero data. You're wasting data on my phone. Do better Lincare!

The app sucks!!! 75% "Hmmmm, that didn't go as expected"... hard to track or see well you are doing with your machine when the app is "embarrassed" because it's not functioning.

About the most useless app ever. Doesn't show me any info on what I have now, or what's coming in the mail next. No pricing info. No sleep info. Just a link telling me I'm already subscribed to their service, a link to my local store, and a front page full of tips, tricks, and ads. Utter garbage!

this app is really not very helpful. it's bulky, takes you externally to the website just to reorder supplies, lags on synching your machine details (which tbh are extremely lacking with what it does show) and is pretty unnecessary.

9/20/25 Doesn't show anything. I called their tech support. They are "aware of the problem." If they ever FIX "the problem", I'll reconsider the ratings. 11/29/25 Still no-go. I'm uninstalling. 👎

I wish I could use this app but it has a bright white background that causes pain and migraines even with my phone brightness all the way down. If someone checks this app at any time during the night they're going to get their melatonin majorly suppressed. Please add a dark mode.

app doesn't download correctly from PlayStore. doesn't show prices of supplies ordered. doesn't show pictures of the supplies so that you know you ordered correctly. Absolutely horrible programming. truly, a grade school student could improve this site.

royal pain in the tush to sign in, very frequently. likes to go in circles. login, redirect, enter uid and pwd, verification code, booted back out to login screen. worse if you don't have the latest and greatest update. A kid in high school could build a better app this simple.. even the local Lincare offices have no use for it..

I've been using the CPAP machine for a month, and provider says it's connected, but the app has not provided any of the information of any kind that they say it will. All I get is "there is no data to show".

The instructions are confusing on the second page related to returning items. If you read the instructions, literally, you can never get to the next page to confirm your order. POOR WORDING!!

I struggled finding a "right" fit for my mask. The combination of monitoring my progress and the educational information contained within this app coupled with the consistent support from my local Brookings Lincare Team enabled me to adjust and see positive results.

There is no obvious way to pair your machine with the app in order to track data. Also doesn't have items available to order or state status of order I placed on the phone.

App is worthless. I go to login, and of course it requires 2 Factor Authentication, but I have to go look at my text message or answer a phone call to get the code. When I go back to the app's screen, it has cleared the 2FA box from the browser it opened and reverted itself back to the initial login page. Lather, rinse, repeat, but never actually sign in.

Changed my password and biometrics no longer works. Toggling it on/off; nothing. Clearing cache and data; nothing. Try to unregister and remove data option in the app; it fails to complete (with biometrics failed). Uninstall and reinstall in play store; nothing. Biometric is broke and I see no way to fix it.

I feel uncertain about when I will be eligible to order. there is no information such as "You will have items available on x date" instead I get "we will email you when items are available ". I was also shorted a nose cushion

This app is trash. Logging in opens a web browser. When I request an authentication code it logs me out if I navigate away from the authentication screen, and the entire process repeats on an enless loop.

Getting logged in is painful. it does not allow you to switch to get a password before everything resets. even when you do log in, the 2FA via text kicks in and if you go to the text to get the code you have to log back in again and repeat the painful cycle. finally I was able to fully log in there is an agreement that I assume you have to accept but there is no way to scroll down or zoom. the app is useless at this point. needs lots of work and to be much more user friendly

preface: in my day job, I'm an engineer who writes a lot of software.. The installation process is impossible. Had to go back to the office to get the account number. it wasn't on any of the paperwork in the office. however, most insane. I can't even accept the terms of service. they didn't bother to provide for a scroll bar on line a 20 page doc. I can't scroll down to accept!! Holy testing fail! and I have a normal Samsung and not anything exotic!!

I am not able to use the app on Android phone or tablet because the terms of service pop-up screen is way too large and cannot be dismissed as there are no buttons visible on the screen. changing the default text size to very small did not resolve the issue and the app only works in the portrait display mode

In it's current iteration this app is useless and dead. After setting up an account and trying to log in, you are taken to a terms of service page. However, there is no visible scroll available and the TOS take up more than a screen. Fortunately I have a Samsung Galaxy, so I went to Dex mode. This gave me a monitor to read the TOS, but there were no buttons to acknowledge. Without accepting the TOS, the App is dead.

Data delays are the norm. It seems the data is being manually inputed. Someone behind the data must be a skilled programmer/hacker as data in my ResMed, Samsung health and Samung smart ring accounts plus my phone's fingerprint/faced (!!!!!) have been erased temporarily since starting this app- Samsung's data twice since starting (6/24/25) to now (7/14/25). Today the sleepcircle account won't open at all. Scary app on multiple levels.

This app is worthless!! We are required to install it, but it does not work! I have no sleep journal information, and it does not even show that I have any supplies to order. It's ridiculous and worthless, a complete waste of my time! Furthermore, my previous app that I was using no longer shows any of my data because this "wonderful" app has now taken over. 🤦🏻‍♀️I don't even think that they have bothered seeing that everyone has given them horrible reviews.

the app was difficult to login because it would not retain username while I was retrieving password for pasting. the login screen reset values too quickly. too short a time was allowed for pasting