Omnipod 5

terrible user experience. omnipod wants you to perish

it's great!

just switching from Tslim back to Omnipod and great so far. i want to say the app needs better accessibility features, text is far too small! i am finding workarounds on phone but there should be a setting for this. T1D for 48 years, with retinopathy and ME, so being really attentive to low vision issues with all the awesome technology i use.

doesn't support Moto phones and this is my only backup phone.

Does the job but the app itself just feels very "clunky" and missing features that should just be there. For example, I set my ratios higher during work hours cuz activity mode isnt enough, but theres no way for me to set individual days of the week... so days off I run higher. Something as basic as this should be part of this system if you ask me. This app feels like it was made in 2015 and hasnt been updated since.

I just got my Omnipod (and this app) today, using the android version with a libre 3+. There's no way to track manual food or fast-acting sugars taken when glucose is low, nor any listing of finger-stick glucose readings. Even a notes option like the base Libre app offers would be better than nothing. While I realize I'm still in an onboarding phase, the lack of ability to track things makes me feel less confident that my health providers are getting accurate info about my health.

horrible experience. don't waste your money. Alll the noise that wakes you up in the middle of the night. the crazy part is during the day no noise.. the software is the worst very unreliable. worse with the Dexcom G7

not too comfortable with the algorithm default 100 level but it works basically like the advertisements showed except placement areas being limited by my daily life it's excellent. I really working lately & diabetes seems in my(?) control even though I don't trust machines/electronics with my life

been using for several years. best app ever.

love it

way too many notications that cannot be muted. gwt once a day that there is an untested compatibility after most recent android update. nothing i can do about, but they made a loud reminder every day to remind you they haven't done their own diligence. next is waking me up in the middle of the night because I ate a late night treat and my blood sugar is taking a while to reset. I have learned that if I do that, put in manual mode.

I'm very annoyed right now that there is no way to transfer settings from one device to another if you need to use the Omnipod app on a different phone. They make you create an account and log in, so why can't your pump settings data be saved? It seems like a no-brainer to me. Also, why can't my pod connect to the app on a different device if I switch devices? Why do I have to waste a pod?

I am a male have lots of hair, hurts when taking pod off any suggestions. also when my phone won't scan QR code I use a magnifying glass.

Dexcom G7 users that are having difficulties scan the barcode. Workaround that works everytime, scan the barcode upside down. In other words hold the non cap side to scan. they do need to fix this.

Sent from GOD above!! A1C= from a 12 to a 7!!! Diabetic for 48yrs, nothing does what this did for me. Thanks !! ( mite of added yrs to MY LIFE🤗

This was good when it was compatible with my phone. I upgraded to the pixel 11 pro and it says my phone isn't compatible. Luckily I have the controller but carrying and charging 2 phones kinda sucks

I am new to Omnipod, I bought a new phone so I could use the Omnipod 5 app. Then my phone updated to android 17 and now I am told by Insulet that I am unable to use the mobile app. Now I have to switch to the omnipod 5 receiver so the algorithm starts over. However both Dexcom7g and OmniPod 5 apps are running on my phone and on Google Play Store they say they are compatible on my device. Also several times when changing pods it detected two pods. I have to change the pod in my car.

Great for my husband, no prick to fingers or daily shots. short learning curve for me

Has been great! They are very slow on updating anything Android 17 have been public use and shipped since 7/2026 and only gets don't use messages and can't adjust screen text or sizing in app.

I have loved being able to just use my phone for my blood sugars and not having to take 2 devices with me wherever I go . it's simple reliable and great . I would recommend this to anyone using the omnipod 5 .

How is there no cloud saving when it comes to my Omnipod settings? I lost my basal presets, ICR and correction factors that my health depends on because the app stopped connecting to any new pods and had to be reinstalled. This is a basic QOL feature that affects my health.

Update: no compatibility with pixel 11 - a phone that's been on market for months now. whenever another pump brand becomes tubeless I'm going to jump ship. App refuses to work with the recent Android update. Horrible incompetence by omnipod here to not allow users to control their insulin at all.

not compatible with galaxy A16

Before the most recent update it worked flawlessly, now not so much.

not compatible with 26 ultra

Fix the camera!!!

I have S25 ultra at android 17. Everytime I open the app it says, "the omnipod 5 is not compatible with this device."

Update: After reading another review suggesting a font sizing fix by changing the screen resolution to FHD+(2316 x 1080), this fix worked. --- Latest update changed the font size to HUGE and is pushing the confirmation boxes yes or no and multiple fields of text off the screen. I can barely tap Yes to confirm a Bolus. I see others have had similar issues with text being too small or big in this latest 4.1.0 update. Please fix ASAP, the text sizing was fine before this update. Samsung S22 Ultra.

good

I loved it until recently when it decided my phone no longer was acceptable and freezes at the loading screen 11/30 I called tech support and nothing ... they're response? use the controller instead. I love my omnipod 5, I hate this app.

After updating the app, the UI is exremely zoomed it to the point where some of the words trail off the screen. which can be a problem since the "no/yes" option goes to the very edge/ nearly off the screen itself. I have touch sensitvity turned on my phone (samsung) which helps. But raises a concern if next update rolls around and im not able to confirm my choices. I already went through my phone settings to try and solve this, to no avail

Worked amazingly well on my older android phone. Once I upgraded my phone to the latest model, it is no longer compatible and I'm forced to go back to the Omnipod controller which is a HUGE inconvenience due to my career. 😭

this is the only app out of 100 on my new Pixel 11 that is not compatible with this phone. Back to using the ancient dedicated device. Good thing I wear cargo pants so I have room to carry multiple devices until someone over there decides to care about the users and certify the app for the new phone. It is no secret new phones are released each year. Omnipod seems to be the only app developer that is not on top of things. Boring.

easy to wear, and can do fast access to insulin on the go.

Everytime my phone does an update I have the hardest time with the app connecting to the pod and the G7........it constantly keeps saying sensor is missing and this is extremely frustrating

Been with you guys for 18 years, love the device, but PLEASE fix the size of the font in the new update. I never needed my reading glasses to dose until this last update

new update sucks! everything is enlarged and its a pain in the @$$ to use!

Just did the latest update for Galaxy S25 Ultra. It shrunk my font down so small I can barely read the instructions. I also use this app while driving. This update is unsafe. please fix this ASAP

Update made font smaller. My omnipod 5 app just updated and now the font is smaller. Don't like the smaller text and will be hard to read without my glasses. UPDATE: Found solution in a FB group. For my Android, I had to go to setting->display->screen resolution and change it to FHD+. After that size returned to normal.

Bittersweet. Great to control sugar. My pbm is I'm highly allergic to the pod and had to stop it's use

I appreciate having the ability to have my Dexcom on my phone, this has helped me so much. I have no technical issues. Everything works wonderful. Although this last update changed the font on the app and now the letters and numbers are so small I have to use my reading glasses to see, very disappointed in not being able to change the settings to increase the font size on such and important number to be able to read without readers

recent update changed the size on everything in the app, and/or thinks my Note is a tablet. Please offer a way to adjust the size, or remove the tablet mode because who is running their diabetes app on a tablet??

latest update made everything super tiny. so hard to read and news now

broken updates this app is garbage and soooo annoying, my phone volume is always silenced otherwise it plays a stupid sound effect every 15 minutes

The app was fine until the early October 2026 update completely blew out the user interface. it's practically unreadable, and there are no resize options. This needs fixed ASAP.

The Dexcom g7 15 day is a lifesaver and accurate for me because the competitor's CGM always provides false readings, 20-30mg/dl higher than actual that resulted in higher A1C. But the recent Omnipod5 update may have caused the g7 calibration not updated on the app.

nearly impossible for it to read a dexcom qr code. come on!!

recent update font and app size is much smaller

i have been using omnipod 5 for years

for the past month every time I change my pod it doesn't connect and I have to delete and reinstall the app to stop wasting pods. every time I am using a minimum of 2 pods. I am poor and can't afford that mess. fix it please!

Latest update for Pixel 7 Pro made font larger and words are weirdly wrapped or run off screen. I hope the overall algorithm doesn't have bugs. My levels have fluctuated a lot more since the update and I've lost connection to my Dexcom G7 15-day a lot more frequently. I've had to remove the sensor and add it back 3 times in the last 2 days. The Omnipod app no longer recognizes the Dexcom QR codes either. Kind of scary...

Can still be unresponsive at the most random of times

seriously, did the recent update need to reduce the fonts and appearance size by 50-75%? absolutely not necessary, please test your apps better before release... (4.1.0)

just updated the app and something has happened to the screen size. Would also be nice if it had a dark mode.

I like this app it works good but since the last update the text is so small and even if I make it larger on my phone it don't get larger on this app. FIX this issue. it makes me want to go back to using the insulin pens instead of the omnipod.

the app updated and now I can't get it to work. I have never had this problem before and even turning the phone off will not correct it. didn't notify me it was updating either

Still not compatible. I have model SM-S938B/DS. Please need to be compatible for this specific model. I think it's made for latin america. I bought a Samsung Galaxy S25 Ultra, but it's not compatible (it has been in the compatible list for awhile). I ask myself why 🤔. Waiting... it's compatible soon. Still not compatible. Why?...

my phone updated the app last night. now it only shows me the screen claiming update successful. won't go past the announcement. so i have no working app now and cannot input anything.

it keeps me alive

The only complaint I have is the latest update makes the information look so much smaller on the screen. it was fine the way it was. Diabetics already have enough to deal with, and now it's harder to read the information on the screen. I have to use the app all the time. I cannot live without it. Please change it back so we don't have to work harder to read the information.

what's up with the update? Everything is ridiculously big and some info is off the screen! scary that your programmers are programming my insulin dosing. Samsung S24 Ultra

Stay clear of this product! The product does not connect to CGM. The font is too small.

please make text normal sized

ummm why is the font on the new update today so tiny? there's no new info to access so it's not like the info needed to be smaller to fit everything! it's really difficult to see. I don't know how I'm going to read this in the middle of the night! hoping this new update fixes some of the connection issues so the pod can move closer to the middle of the body and still communicate with the dexcom. a dark mode in this app would be awesome for middle of the night checking as well.

My app was force updated last night and now the app's display settings are so large the screens aren't useable. The app has stopped responding to system display size settings, labels are wrapping and running into each other.

I got an update notification 10/7/2026 and the apps font is huge and now it feels much less private because all details including my glucose readings are much more pronounced

Pods are supposed to deliver insulin for three days. I've had to replace eight of them. They worked for one or two days, then I got a LOUD alarm and a notification that told me that insulin delivery had stopped and to replace the pod. Every time this happens, I have to call Insulet Product Support and have them send me a replacement. It's a huge hassle. Also, I wish there was a way to make some of the alarms quieter. I don't need to have my eardrums almost burst in order to hear an alarm.

I like how easy it is to use. Couple things of note. I updated the app and now the text is huge. I wish there was a way to change that. Also volume adjustment and dark mode would be a godsend

recent update made it IMPOSSIBLE to see anything in the app. everything is so small.

Just purchased a new Samsung Z Fold 8 Ultra. This is the only app that's not compatible! My Dexcom g7 app works fine. Now I have to carry the controller again and hope it works. When will you have the compatible app???

update messes up screen zoom for app. now need to waste battery to adjust screen bc app was not properly tested.

great! But after the update today the font is super small and hard to see :(

it works well with Dexcom. I like all data.

it takes the company a solid year to add new phones to the device compatibility list. so you have to carry around their controller which could be 10x's smaller so they can make more money off of the insurance companies

I had been using this app for quite some time. then my phone died. I got a new Pixel 11, and the Omnipod app is not compatible. So now I have to carry my phone AND the controller, and that sucks. I hope that they certify it on the Pixel 11 soon. BTW, I uninstalled the app from my new phone but it still sounds the high glucose alarm.

great so far untill today with the new update. now it doesnt fit my phone screen and I cant even use the app.

You guys just pushed out a forced update citing "bug fixes and performance enhancements." I opened the app immediately after the update and the only change is the appearance...I CAN NO LONGER SEE MY BASAL SETTINGS NOW BECAUSE EVERYTHING IS SO TINY!!! This is the icing on the cake. Tubeless is great, but my A1C is horrible on this system and now I can't see anything because of such small print after the update...I'm going to Mobi...Zero stars if we could write a review with it...

This app is poorly designed. The is no dark mode so when I have to use it on the middle of the night, I am blinded by the bright white screen. It is cloudy where to pause insulin for any amount of time, I have to manually go into manual mode, pause insulin for an account if time, then rest it to automatic mode. If I change time zone, a similar experience of going to manual mode, let if change time zone, then go back to automatic mode. There are more examples...

Crashes immediately

I love the omnipod 5 don't have to use needles. thank you.

was told the app would be compatible with galaxy S25fe. that was almost a year ago and I am still waiting. super tired of carrying two devices everywhere I go. newer phones have the app already. WHAT IS TAKING SO LONG.

I love omnipod pod but I'm bummed as the new Samsung folds aren't compatible. I was hoping if asked if you could try and add that phone to the list if possible. I'll change to 5 stars if it becomes available

The supposed function to take a picture of the dexcom qr code never works. Inconvenient.

Don't go with omnipod. They leak all the time, have no quiet mode, fail randomly, etc. Tubeless isn't worth it when they dont work.

will not work on my Google pixel 11 xl. very disappointed my sons pixel 10 works just fine so what's your excuses now. get it together and fix it what you get paid for.

Having to do my unlock code every single time I open the app is annoying I also wish the camera function worked better, can't focus on the dexcom g7 sensors and have to manually put everything in. which is sometimes hard to see the small numbers. why have a camera function if it doesn't work?

make app for androids

great experience The omnipod works so well that today 09/22/2026 I no longer use the omnipod no more insulin unless something happens. we'll see

If you use the Freestyle Libre 3 Plus instead of Dexcom, you have to use the Omnipod 5 app instead of the Libre app. One thing I noticed is that the UI looks pretty dated and looks nothing like the screenshots shown in the Play Store listing (I believe screenshots show the iOS version of the app). Glucose alert customization is limited and sometimes I can't hear the alerts! I would be able to snooze alerts for a period of time and customize the alert sound.

still doesn't work with fold 8 ultra.. kinda ridiculous, everything else including dexcom does! thinking about swapping to a different pump system. tandem and mini med both have theirs working already, unreal it still doesn't work on folds.

I switched to libre 2+ for insurance reasons. Got the pods to match, tried to set it up in auto. No option listed for Libre in selections. G7,G6, no sensor. After investigating, seems you need to use the controller that came with POD when first got the kit. Ruined a pod before found out. Good thing I have extras. So until they update the app, you can only run it in manual mode. Sucks. Works great with the dexcom G7.

Why is Omnipod App always so behind ? New phone and foldable phone almost updated with in month of release for Dexcom.. I would say need better programmer to keep up with technology. THIS NOT BEING ABLE TO USE ON FOLDABLE AND FLIPS HOLD YOUR CUSTOMER BACK 😒 Hoping can use on IPhone Duo soon.

Working hard to save my life!

Had three different pumps but three different companies and the Omni Pod has worked better than the rest had. They also have the best customer support than all the rest. All that and no tubing

I currently had to revert back to my PDM because the app is not compatible with my latest pixel phone. that being said when I did use the app in my previous phone as well as my PDM, The scanning for qrcode for sensors is very picky. the light has to be just right and the angle just right for the app to recognize the code.

please update for compatibility for Samsung Galaxy Z Fold 8 Ultra Please

I wish there was a half star... I'm so frustrated. upgraded my phone and now the omnipod5 is not compatible with my phone, Samsung A17. can't find the controller, never had to use it. Guess I'll go back to vial and syringe...

required and helpful, but it completely ignores notification volume settings. All alert chimes go off at full volume.

As of 09/2/26, not compatible with Pixel 11. 9 out of 11 user experience considering I need this app to exist. Currently carrying my Pixel 11 and my Pixel 8 to function. Netanyahu, a pod hit the second phone, help a goy out, release the update

It would be great if this was compatible with non-stock firmware such as graphene os as it is a more private system especially for such sensitive data.

The current app in my phone does not scan dexcom g7 sensor at all, I have to manually type it in every time. zoom doesn't work to read the barcode. there are no smart features.

right this very moment this app is getting a 1 star review. For whatever reason the app keeps losing connection with my Dexcom and my blood sugars are out of control. When I say out of control, I mean I am hitting low 400's and medium to very high 300's, thus causing me to constantly bolus. I'll keep in touch and see if this can get fixed.

Pod keeps sending ne messages that pod needs to switch to manual mode even though my sugar is over 200 ml/dl. Why us this constantly happening???? J also was sent an email telling me to update my Pod (on my android phone) even though there's no update available showing up on/in the Google play store app. An ASAP notification, like today would be greatly appreciated. Thanks 😊!!!

Originally, I used this with the dexcom g6. Perfect, no notes. But then dexcom decided to force compliance with its need for market data by making everyone switch to the g7. I had huge problems with both apps then. I went to the Libre 3 and saw that I can only tie the sensor to the manufacturer app or this one, with neither talking to the other. I now have to use this app as a pump control and blood sugar monitoring system, with the app is not designed for that. It consistently loses the device!

A while ago, I had a complaint about an update that resulted in a shrill, recurring high glucose alarm that didn't turn off and interrupted sleep. That's been resolved. App does what it's supposed to do. Love the omnipod insulin pump. Little annoyed/ concerned about amount of factory errors/ recalls. Also, just started G7 - on day 11 it stopped syncing w/ G7 app. Omnipod & Dexcom apps & devices both still working; just not communicating.

Very inconsistent performance of the device aside, I can't upload logs anymore because the 'queue is full' and support has no answer. They weren't really using the feedback anyway. And for goodness sake it's 2026, can we get a dark mode? Blinds everyone in the house when I have to access it from bed at night.

on a s26 ultra i have problems scanning the dexcom g7 QR code, the camera does not get focus, i have to enter the number manually. I'm happy that I can use my phone instead if the pod device, but since the initial release it never worked to scan my G7

It's terrible at staying connected with Dexcom G7. Worse than with the G6. Have to type in the code all the time because it won't read the QR code that the Dexcom app picks up within a second, two tops. Over time it gets worse and worse about short changing the insulin with trying to be hyper cautious. God help you if you go keto, because it has a hard limit on the basal vs bolus so you have to micromanage hourly on a good day in addition to the above. The beeping. It's criminal. Literally.

This is for feedback purposes more than complaining. I wish Insulet would make adjustments to the app to allow users to see how much insulin is remaining in the current pod they're wearing. It could benefit users if they're planning a long day trip where they may need a new pod replacement during the outing. I always carry a spare pod, but I'm sure that there are others like me who'd like the feature. Thank you.

Love this to help keep my sugars down. The reason I gave it 4 stars is because when setting up to Dexcom it says take a picture of QR Code. It doesn't take the picture. I have number dyslexia and sometimes put numbers in wrong. Please fix!!

I was so happy to find out that this app existed so I could ditch the controller, but you just had to go and disable screenshots, huh? and spare me the HIPAA song and dance. it introduces zero security and makes managing my t1d more difficult.

its an ok interface. but would be better if they would add the ability to see you're sugar levels on the drop down. i drive for work and can only briefly touch my phone. to be able to drag down and see my levels and back up would be q big help. unless its in its settings and I don't know how to turn it on. another thing I needed to send a screenshot to my Dr this morning and the app doesnt allow it. other than that its ok. it just needs more fine tuning.

Finally am able to download the app for my S26+!! Downside being I am unable to "fine-tune" the Basal Program by .01 increments and am stuck going .05 increments. That .01-.04 difference is destroying my blood sugar levels when my G7 loses connection. Praying there will be an update to return the fine increment adjustment again soon. Worked beautifully with my S21+

Pod is beeping every 30 seconds and there is nothing I can do about it. There is no notification I can dismiss because the app is permanently searching for sensor. Excellent design!

So far, so good. So far, the app has worked flawlessly, communicates well with my Dexcom G7, and delvers does as needed. On some level, it could be organized better for my needs, but overall a nicely designed app.

Only giving 5 star because of the convenience that this app gives me. The time taken to get new devices compatible should be absolutely unacceptable! People rely on this app and may need a new phone due to unforseen circumstances and may not have access to a reciever....

I recently had to get a new phone and I got one that this app would work on so I didn't have to carry around a separate Omnipod controller anymore. While the app works just as the same as my controller did, the reason I am giving this 3 stars is because there is no way to turn down or disable all the in app sounds, I always had the controller volume turned down and all the optional sounds I could disabled, I do not like that I hear a very loud tone when I enable activity mode or set up a new pod

It was very hard for me to get it to install on my compatible Pixel, but once I got the situation figured out, it's been a very helpful tool, and I don't have to carry the controller anymore. Highly recommend it

The app keeps disconnected from my Dexcom so I'm not getting continual and accurate reading and insulin delivery. I'm constantly having to add my BG readings whether in manual or automatic modes.

The app compatibility with phone models is garbage. how to upgrade my phone and now I've got to carry two devices because the brand new Samsung 25 is not compatible with their software. their handheld unit had a software update and now 200 units of insulin and a pod are completely useless because it says pod is no longer working. when everything works correctly it is much better than giving yourself shots when it fails a dozen times in 3 months it's costly and a waste.

Generally speaking it works fine. The biggest complaint is no matter what hoops I jump through the camera refuses to scan the G7 QR code. It's a common complaint across the Internet. For now my eyesight is good enough to read the ridiculously small print on the dexcom to manually enter it but I ain't getting any younger. Figure it out!!

The QR reader to connect Dexcom is horrible! It wont scan in any lighting except the nature outside daylight, the "tap the green box to focus" yeah almost never works. The non-stop screaming on occasion has caused me to have to leave stores even family functions bc no way to make it quit. My husband uses the iLet Bionic, i hate his app you cant see the break down of dosing history. where as omnipod you can. please remove the fingerprint or passcode entery just to even access the app.

Will not stay connected. This is a constant problem with this software. It is supposed to become smarter each time you change the pod, yet it will not stay connected for more than 24 hours. I have waisted 7 pods just trying to keep it working. If Insulet can't fix the problem, I am going to look for another system. As it is now, this is a piece of junk! 11/05/25 Again I will say that it will not work. Recently I had to update my phone and updated to Dexcom g7. For the past month will not work.

Edit: after the app update, I have had almost no issues. It is so helpful and freeing to be able to just carry my phone and nothing else! I wish I could love this. When it works it's great. BUT I have already wasted at least 3 if not 4 pods in the past three weeks of use do to the dropping connection error using the S20+. This is a major problem!! I've tried calling support twice, was put on a forever hold, left voicemails and never received a call back.

After a VERY rough rollout, I'm extatic to finally get to leave a 5 star review. The app update in late September fixed the connection issues on my Galaxy S21+. The pump, app, and Dexcom connect flawlessly. I just worked 6 straight 12 hour days at work and never had to fuss with my pump. BG was perfect. This is finally the game-changer I knew it could be.

Insulet finally fixed their communication errors in the app. It works as it should. The gripes I have with the Omnipod 5 are with the system design as a whole, not the app, so the app still gets four stars. I did get a notification that my phone is no longer compatible, though, even though I'm still using it and it continues to work.

I was a former Omnipod Dash user and really looked forward to the Omnipod 5 automated insulin delivery. Like many other comments, it worked fine for the first month or so. I went through about 3 pods and numerous calls to customer service before someone finally said it's a known software issue. Wish they would get the fix implemented ASAP as the app is great when it works. They also need to work on notifying their users. Makes no sense that we're all wasting pods when there's a known issue.

I absolutely love omnipod, but I absolutely hate it too! Simply because I've had nothing but problems with pods! My phone just recently became compatible with the app which was great but then out of nowhere I started to have communication errors. It's extremely annoying because I waste so many pods and then have to wait on the phone with customer service longer than 45 minutes, most of the time, just to try and get replacements. I really love the this pump, but the app needs fixed!!

Like many other reviews, I am having constant connectivity problems. 6 of the 7 pods that I have tried have not made it more than a day. I'm an experienced omnipod user, so it's not user error. My hope is that there will be an update to the app soon. For now, it's back to the controller....

Stay away from it. If you're currently using another insulin delivery system, don't switch to this. It's junk. The app constantly drops the connection with the CGM. Worse, now it won't reconnect to the pod which I applied yesterday. For whatever dumb reason, the app developer didn't figure out a way for the Dexcom app to communicate with the omnipod app on the same phone. Dexcom app works great. Omnipod app is worthless

The Omnipod 5 App and System is wonderful... when it works. I wasted about 3 pods because of the phone app being unable to communicate with pods when changing them or errors while using them. When it did work, I had to force stop the app multiple times whenever it couldn't connect in order for it to continue working. If the app was stable it would be perfect. But it's only as good as it's worst trait, which in this case is the inability to function more than 20% of the timd.

Awful. Waited for this app to be released for the OP5 for Samsung Galaxy S21 compatability after using the controller. It took forever for the app to connect to my Dexcom G6 transmitter. Kept losing connection to the transmitter and pod off and on first day. Lost all communication with pod and transmitter on day 2. Forced me to deactivate pod and had to switch back to the controller. Ridiculous and completely useless!

This app is terrible! It constantly disconnects my phone from my pod and I have to waste pods over and over again. Calling Insulet takes hours to talk to somebody so wasting pods is very time consuming as well as expensive. They keep saying they've never heard this problem before. June and July '22 the app worked great but since the beginning of August it is impossible to keep a pod connected. I'm so frustrated that I have to use the PDM and can't use my phone. So disappointing!

I'm a VERY experienced omnipod user. I even built an app through Riley link that hacks into the old omnipods and uses a different loop app. When the omnipod 5 came out I figured it had to be better. It's their pod and their app. Boy was I wrong!!!! Beware. Pod and app constantly disconnect. Turning the phone off and on sometimes works. Just recently Turning the phone on and off stopped working. No phones except old Samsung phones work. Customer service is great! But the App needs a ton of work

I can't use the app for longer than 24 hours. I will go to sleep with my pod connected and when I wake up the app won't connect to my pod. The pod is still functional (I can hear it click to administer insulin) but nothing I try reconnects the pod to the app. I have tried restarting my phone, power cycling my phone, the Bluetooth off/on, airplane mode on/off, and walking around my house for a new location. This is a major issue and has led to uninstal/reinstall the app which doesn't fix the issu

Terrible needs alot of work still. Phone disconnects from pod and can't connect back again leaving you without insulin which can be dangerous if you do not have a backup. Went through 5 pods in 1 day. Customer service is great and replaced those pods but this app is still not ready and should not be released to the public until these huge issues are fixed.

I have just switched from Medtronic. I love no wire worries. BUT...The problem is the app losing connection to the pod in a 12-24 hours after placement, then it never connects back up. I have switched pods but can't keep that up. Customer care was a long wait and not extremely helpful with this issue. I was frustrated but then my grandmother suggested turn off phone or restart the phone, which worked. The pod connected, yay! That is my suggestion to any one having similar issues.

Had to downgrade from a Z Flip3 to a s20+ (which turned out to not be such a downgrade) but I understand those going from better phones to even older ones. I think this is all still kinda in beta. The algorithm seems to be learning, albeit very slowly. Every now and then it loses the dexcom sync (or pod) and a restart fixes that (prolly need a phone restart at that point anyways). Enable the fingerprint reader if your phone has one and make your life easier. Hopefully it will get even better.