Owlet Dream

Latest update broke background audio. It works for a little bit but it loses its connection. So now we can't hear our baby at night. Woke up to 11 notifications he was crying in the middle of the night but never heard from our phone.

with last update app just closes itself when you are trying to check saved videos. even with new update (11/10/2026) it still doesnt work

The app is terrible, and its getting worse. It's started disconnecting from the WiFi for no reason all of a sudden, I even isolated it to 2.4ghz to try and resolve this issue. I work in networking, so its not user error. iPhone Duo version of the app is completely missing the 360/insights section... why? its a main feature of the app and the scaling of the app has nothing to do with it. a very expensive device, with a terrible app supporting it.

We bought this system expecting real-time monitoring, but the app experience has been terrible. It is so unstable that we have to force-close and restart it constantly just to load live data. The base station drops its connection to the app regularly, rendering phone alerts completely unreliable. To make matters worse, essential features feel stripped away or hidden behind paywalls compared to other brands. We will not be using Owlet again and will look for a different monitor next time.

it's ok. but I paid a lot of money for this. they need to recall or start a new app. I wouldn't but this again

Alerts and background sound have always been unreliable, now after less than two years we can't even connect to the camera. We've tried all the troubleshooting suggestions and have come to the conclusion that the camera and this app are just trash.

Great product, the app is always crashing. why pay $300 plus on a product when its system isn't reliable? WHEN the app does work though (probably once in a while), it's a great setup though..Owlet, do better.

Love the sock, seems accurate... that IF it'll load in the app. Using it over a month, past several weeks nothing but issues. Often says "Connecting To Base Station" but does not connect (occurs more middle of the night). Sensor light is green, Wifi lights on and I do still get notifications on the base (tested it by taking the sock off and waiting for it to alarm). I have unplugged and restarted the base (which sometimes works), logged out/back in, force closed, etc. FIX THIS PLEASE!!!

Considering the price of this system, the amount of connectivity issues is too much. Bluetooth has been around for some time, so it shouldn't be anything unsolvable.

Absolutely tired of opening this app and just getting the "connecting..." message none stop. Needs sorting for the price of this product. On top of that hiding additional info behind a monthly subscription despite the cost is diabolical.

A shameful buggy mess of an app. Make a typo in your email when creating account? Reinstall or else you can't try again. Want to delete device after dailed setup? Delete your entire account and start over or else it will give you an alert every couple of minutes.

recent updates have made this app way too unreliable. no idea wether the developers actually tested it.

For the price of the equipment and the continued subscription fee for the useful information this experience has been extremely disappointing. I've had this set up for 5 and half months, nearly every night there has been connections issues to either the sock or the camera, most of the time both. The odd night there will be no issues, and only in the last couple of days have we got the motion and sound warnings coming through. The video clips have never worked and continue not to work...

update 11/6/26: Changing my rating until the app is fixed. The camera has become completely unusable since the upate. I have rest and factory reset the device every single day for the last week. My baby is older now and we no longer use the sock because she just pulls it off, but the camera as a baby monitor is now just a brick above her crib. The sock works well, but the camera disconnects multiple times a day. It is very frustrating.

Zu viele Warnungen, keinerlei Einstellungsmöglichkeiten zu den Warnungen (Töne ein/ausschalten, deaktiveren etc.) und mehrmals konnte keine Verbindung zu der Basisstation hergestellt werden. Die Verbindung ist zwischen der Socke und der Station ist katastrophal und funktioniert quasi nur solange beides sich im selben Raum befindet. Die Basisstation am besten an einer Powerbank anschließen, weil die Batterie der Basisstation nicht lange genug hält um Socke&Station in anderen Raum zu bringen.

The camera doesn't send notifications when you turn them on, but does send when turned off. It also says the room temp is 491 degrees and 255% humidity. lol. Cry detection doesn't work.

We love seeing heart rate and SPO2 monitoring! Much more reassuring than zooming into video monitoring to make sure baby's chest is rising and falling. Just eases the new baby safety woes. Have also looked at the app while grandma was babysitting. nice knowing baby is settled and cozy (or otherwise). Havnt had any app issues

most amazing reassuring app/device ever it's like belt and suspenders for parents, I am very disappointed to hear that a lot of health professionals advise against this, it is literally just a pulse oximeter which they use every single time you go to the hospital to monitor your vitals except this one is for home use. I have probably had 4 false alarms for the whole 2 years I've been using this and all of them were due to either cold feet or misplacement, incredibly reliable highly recommended

EDIT: I am requesting a refund. This app does not do what I paid for. Especially after the latest update, there are so many bugs it is borderline unusable. OG: Your predictive sleep feature works MAYBE a third of the time. Most of the time, it won't show me when her next sleep window is, it just describes how predictive sleep works and has two buttons to push - "learn more" and "add sleep". Also, the app has incorrectly calculated my baby's age. It's crazy I'm paying $100 for this broken app.

Worked great. Then they update it and now it takes at least 30 seconds to maybe actually get video feed.

biggest peace of mind, my cousin lost her first baby to SIDS several years ago and it traumatized me seeing a baby sized coffin. so now that I have my own baby I literally sleep with the app open and just watch her vitals all night long even when she's next to me just so I know she is safe

Expect frequent dropouts re: Sock connection over WiFi (Owlet products as require 2.4ghz network only and can misbehave if yours is mixed 2.4/5/6/7 signal, so much that you may be forced to split the 2.4ghz network off as distinct depending on your gear, in turn creating app use issues as phone/owlet must be on same wifi to communicate.) App features/UI isn't as intuitive as you'd imagine (i.e., when reviewing child's sleep history.) Owlet is still an invaluable tool at home, worth every effort!

our daughter was in the NICU and I when we got sent home I couldnt sleep because I was so anxious about her breathing and oxygen levels and this has helped ease my anxiety so so much! it sends alerts to my phone in real time and where the sock charges is also an alert system as well and it works all through out my house! 10/10 recommend!!

amazing. piece of mind

extremely unreliable connectivity. I am having to remove and re add the camera once every couple of days. absolutely horrible app too

Great app and kit. Really helps parents get peace of mind and restful nights (when baby is sleeping at least)

newest update for October 2026 makes the app completely unusable. opening the app, its all of a sudden "connecting to base station" and wont actually connect. cant see live readings at all, which is horrible. when switching over to the history tab, it shows my child has been asleep for 0m so far even though its been on (and monitoring- base is pulsing green) for about 6 hours so far. OWLET PLEASE GET THIS FIXED.

the app forgets your info every night, and stops you from turning off the beeping from your phone

I love the Dream Sock, but there are a few things I’d change. It’s frustrating that I can’t adjust the alarm thresholds since I’d want to know about a heart rate drop long before it hits 50 bpm. Plus, the app often won’t connect to the base station. Even if the station stays green, it’s stressful not knowing why an alarm is going off because the app isn't syncing.

sometimes I go to open the app and the feed just doesn't load. Or takes excessively long.

most recent update seems to have bugged the app out. it insists the camera is offline and will rarely and randomly start working. it does not instill confidence when trying to monitor a room. very, very frustrating.

app is a little delayed, if alarms go off it takes a minute of the alarm going off full volume to load. you can press the base but it will continue to go off at full volume. my issue now after 3.5months is it wont connect. it won't show me babys sleep, sometimes by morning it will load sometimes I had to troubleshoot and reset it by morning to get it too.

I initially had the issue with the base beeping when I changed diapers or fed, but I figured out how to turn the station off temporarily. I'm 100% satisfied

Not all users are paranoid parents. Some just want help to monitor their baby. When it works, it works. But the company chose to prioritize control over user friendliness. You can't customize anything (most crucial of which is muting the base station so it won't make a noise when i take the baby out of the room - Bluetooth connection lost). This is such an obvious feature, with result my wife wakes up when I try to take the baby to give her rest. Owlet's workaround is turn it off. Every time.

can't even connect to device. just trash...

The application constantly freezes in a state where you cannot check any of the vitals that I PAID to see. You can try logging out, uninstalling/ reinstalling, disconnect/reconnect to the wifi, rebooting your router; Dang near factory reset everything and you will still be stuck at home page giving you nothing that you PAID FOR. When it works, it's great; but it's a coin flip on if the application is going to provide the service I PAY it to do every time I open it.

Right now, I only use the camera part as my baby is older. it was working fine until yesterday. then the camera wouldn't load all the time. there was an update so I did that. now everything is broken. it takes forever to connect, and now when I put down my phone, the audio doesn't run in the background. (which worked almost perfectly the other day), and now it's not giving me notifications when he cries. it's practically unusable now.

Just decent when it works. I have to force shut my app multiple times to get it to work. After resetting the Camera and app multiple times I can still barely get it to work. The camera will not display or takes up to 3 minutes to load. Would not buy one of their products again for the price.

absolutely love the idea. but the constant "ready to dream" but never shows any data. camera works fine in my wife's iPhone. but just says "connecting" on mine. the app is the worst part of this product. and I just can't recommend it. I spent 600 dollars on two dream sets for my twins. and it's a buggy mess

Crashes Daily. I often open the app and it asks to retry open and freezes. Then I have to force stop. This drives me insane when trying to check on my baby.

decent app, but doesn't respect my Google settings . Despite having configured Android to use celsius, room temperature stays in fahrenheit

the sock is great, but with how much the socks and monitor cost I was expecting so much more with the app. it is laggy, slow, doesn't load and majority of the things the app is the reason my baby wakes up. it's usual when you want to transfer the baby to their nursery because the range of the device sucks. the only reason I'm not rating it a one star is because I really do like the sock itself... that's all

The latest version of the app has a bug (both my wife and I have it and we're on different android phones) where anytime we open the app it appears that you're logged out. If you tap the login, then it will log you in (without entering credentials) and the things function normally but your personal profile is completely broken.

the app is very limited in its record and notification options. we keep missing so many records that would of been so cute because it only records for 30 seconds then does record again for anoter minute. please allow us to change how long recording last.also theres no reason why the RTSP stream should be blocked its a smart home device let it be used with home assistant...

It appears to be impossible to turn off the extremely obnoxious lost connection alarms, both on the dock and the app. God forbid you're wearing headphones and get blasted by the alarm out of nowhere. There needs to be a way to only get the red potential health problem alerts.

worst app ever, never works, constantly restarting my phone and doing all the steps to try and see my child and their troubleshooting page makes it seem like its our fault when clearly there are a lot of issues with this app

Had a bug and will not open even with clearing cache.

i just installed the app and i cant even configure the temperature units, its very not user frendly

this is a bad design app, both software and hardware could be so much better. Let me have a choice to snooze the device without turning it off. I'm holding my baby and next thing you know not only I need to snooze the phone, I need to magically teleport to the bass to snooze too. Sometimes, the app will stop the base, but most of the time, it doesnt.

terrible. It’s literally 50/50 it works. The audio will stop working randomly. Picture is intermittent. Don't buy this camera, don't use this app, get the cheap one on Amazon. It's the same hardware anyway.

The app is constantly freezing and needs to be restarted several times before it finally decides to load the information you are paying to see; for £8 a month plus a £300 for a smart sock, it is truly an awful service.

If you don't have the app up constantly it won't stay connected, and then getting it to connect to your app again is extremely aggravating. A smart watch doesn't do that, why does this? it's sad that our standard for products that costs hundreds of dollars for such a simple device has gone from "excellent" to "works like a dollar store toy". It's a disgrace, and the developers should be ashamed of themselves considering this is a device meant to save a babies life. Greedy corporations.

Device works but app is awful. The only reason I gave this two stars instead of one is because it works once it is finally set up. It is unclear during setup why setup sometimes fails. And sometimes a device might have paired correctly, but it doesn't show up on the home screen. There is no way to mute the "unpowered" notification. I took my son on a trip, and brought the sock along with me, and had to uninstall the app because it kept sending loud notifications that the dock was unplugged.

Frequently crashes - please fix this.

unable to view camera on newer android

The sock provided peace of mind early on, and didn't cause any issues (we switched feet and cleaned them often), but the camera/app is absolutely atrocious. It's "offline" or just gets stuck loading about 8/10 times if not more, which makes it useless. Going to go with an old school monitor and stop fooling with it.

unstable and temperamental

Shockingwaste of time and money! Do not buy this system. The app is an absolute nightmare and completely unfit for purpose. I have spent hours of my severely limited time trying every possible way to get the sock and cameras to connect, and they consistently fail. For a premium-priced product marketed for parental peace of mind, the unreliable software is unacceptable. It causes nothing but stress and anxiety. Save your money, avoid the headache, and buy a reliable non-Wi-Fi monitor instead.

work's excellent. Customer support is awesome. I had an Owlet cam not even 30 days and they tried to help me fix my issues and eventually sent me a new camera which was an upgraded model

camera doesn't load, no matter how strong the Wi-Fi signal is. also, the app doesn't close when exiting causing audio to continue even when force closing the app (on the rare occasion you are able to open the camera feed)

the app would bug out when I toggled the notifications on or off. now they simply won't turn off and my phone buzzes all day at any movement or noise.

App was working good and over the past two days it crashes and now it won't even open. A bug was detected and waiting on an update. Since this is meant to give you peace of mind with this issue there is no peace since it isn't monitoring anything at this point

this is by far the most overpriced and worthless product I have ever prlurchased. If you so much as walk out of the bedroom with your kid more than 10 feet alarms go off, you cant get the sock to reconnect without taking your kids' clothes off taking off the sock and replacing back on the base... there are issues with it staying connected and every 20 minutes alarms go off and nothing is wrong. I have absolutely no idea how this company is in business, do not recommend.

incredible yet range is terrible. I love the peace of mind it gives me at night. the range though is annoying, as the base has to be outside their room. if I bring our little one to our room, I have to unplug and move the base. otherwise amazing!! please bring back the older socks size though

Easy to use app and I loved being able to track naps with it even after we were done using the sock. Owlet gave me such peace of mind all night and throughout the day.

Considering what kind of product this app is used with, you would think having a stable and semi-functional app would be a high priority for a device of this nature. You would be wrong about this, because this app feels like it was built to bare minimum standard so they can try to advertise yet another new subscription you don't need. TLDR: Completely unacceptable the state this app is in for a product that is supposed to help parents keep their children safe.

constantly freezes, goes black, or won't load the feed during the night. Not reliable. update: falls apart very easily. micro-usb connection NOT built to last and source of many of the connectivity issues. front.fave breaks easily as well and separates.

Love this product - the app ruins it. It gives out way too often. What is marketed as a product to put you at ease during sleep only leads to frustration trying to get the app to work and give readings correctly. The app gave out lots with my iPhone & Samsung phones. & now with my Pixel it's even more difficult to work. This product is amazing when it works well. Which is unfortunately, not enough for many of us reviewing this app.

only way I can sleep. our 6m old has been consistently sleeping through the night for just over 2m and the owlet is the only way I've been able to get good sleep since bringing our baby home.

works great

It's so smart that it will decide to use fahrenheit and no matter what you do it won't change How much about a simple setting??

slow, lagging, audio doesn't come through most of the time. Very unreliable app overall

camera disconnects constantly

EDIT: App fails to show sleep history. It just dissappears when going to any date. Very rarely will show. Why isnt this cached in internal storage?! Plz fix sock review only: Monitor itself is great for real time monitoring. App itself could be great but loads of silly issues. predicting next sleep window doesnt work half the time and doesn't say why. I have day logged in the sleep calendar saying the baby has had over 25hrs of sleep lol. Would love to give 5 stars but honestly just can't now

The video is crashing all the time! Edit- now the sound isn't working. I can't believe I paid so much for this..

love the owlet but the app has so many issues!! constant disconnections from the WiFi, camera failing to load, sound cutting out... so many issues.

Total waste of money. Only had it 5 days and it's constantly not giving any readings. Really, really wish I had never wasted our money on this. update: the device doesnt reset when the wifi inevitably disappears. it seems if there's a strong breeze bear the camera, it resets but holding the button down for 3 seconds doesnt reset the wifi and often holding the button down for 2 minutes doesnt reset the device. have fun spending 45 minutes just trying to get it to reset and work.

When it actually works, its nice to be able to see my daughter on the camera. Im only giving 2 stars cause the sock has been beneficial, but the camera is absolutely awful. Both have very bad connectivity issues

App takes forever to connect and has stopped predicting sleep times with the subscription. No matter what I do it really lags. After all the reviews saying the same thing you'd think things would get fixed.

this gives me so much relief and reassurance now my little one is in their own room - the only issue is the app glitches alot!

Don't buy the owlet camera.... we love the fact that you can see the owlet sock readings on the camera. however, the app constantly crashes. multiple times we have woken up to find that both of our devices have closed out of the app and the baby is screaming his head off. what's the point???? very disappointed in the app. after a quick search of Reddit, this is a very common problem that has never been addressed by the company. we are relying on YOU to provide a quality product at a higher cost

App doesn't work, can't review it if it never loads, just says connecting all night, I'm in IT and have tried everything, it's simply that the app has some code that prevents it from loading on Android phones

app keeps closing cause of a bug(?) Now cant open the app at all

Sock has its issues but has been mostly reliable. I was very happy with the camera until this week. It randomly stopped working and will not pair. Absolutely enraging. Once this problem gets fixed I'll bump my rating back up.

As a NICU mom with a baby who had heart rate and oxygen drops this has saved my sanity at night! If you know how to use it correctly you won't have as many issues. A lot of the issues reported in reviews are user error. And honestly I would rather false alarms than waking up to something devastating. I highly recommend this and definitely doing your research on how to correctly use the app, sock and camera for the best results.

When I had my daughter it was great at first for monitoring her and connecting fast. Over the months despite a reinstall and clearing the cache it is slow and unresponsive. It says it's loading and connecting to base station and to the camera but after minutes it never loads and you have to restart the app like 4 times to get it to work. Manual nap recording you have to restart multiple times too and it struggles to connect to base station even with the sock on. It is a shell of what it was.

I am very pleased with my Owlet app. It alerts me to his movements and sounds. Very clear video.

works usually. however if there's an alarm of any type, it takes between 30 and 45 seconds for the app to actually connect to find out what's wrong. so the alarm just continues blaring noise until the app finally connects a minute later.

I wish I would have looked at the app reviews before purchasing. Unfortunately, the app decides not to work when im dead tired and want to go to sleep.

So far, we really like this app when it works, but there are significant connectivity issues that are not being caused by our wifi. I wouldn't mind having to reset the connection if it didn't turn into a 10 minute process every time, and doesn't always connect in the end.

This sock is amazing. gives me and my wife peace of mind with our child. that's exactly what you need as new parents

Garbage app. Always fails to connect to the camera and when it does, the latency makes it completely unusable

The product is nice peace of mind, but the app constantly shows "connecting" or "can't connect." With no ryme or reason. Very annoying considering we got it to monitor the wee baby.

lots of issues lately

Displeased with this. It worked well the first 2 weeks we've had it, and the last few days the app doesn't connect to the base station, but "vitals are still being read." the trouble shooting is downloading a random app and having it scan your wifi and the troubleshooting doesn't work. It was cool, but now it's feels like an expensive pain in the butt. May return this as it's not working at all

app sucks and product sucks 400$+ for something so buggy is ridiculous

Hi, we like your product and use it daily. However, is there any chance that history information would include same data as live info? I am missing deep sleep count in minutes and number of wakings, wake up time through the night sum up. Thanks Otherwise we appreciate this app but it crashes a lot :)

I regret purchasing the cam and the dream sock. you don't get access to the data it suggests you should without a subscription. the sock doesn't measure temperature (wasted opportunity), features are locked behind a subscription paywall. the sock base station range is atrocious, so you can to move the station around with the baby, which then spams all caregivers and the base station with alarms. you cannot customise alarms control AT ALL, so everyone gets spammed constantly. the cam is fine

App is mostly fine. I love the insight and peace of mind it gives. Sleep timeline scrolling is awful and needs fixing. I hate that dream sock connection issues trigger a loud alarm. A yellow alert should be only an app notification - not a base station alert. It's priming parents for alert fatigue. Keep high priority messages loud, and give users the ability to tune down background noise within reason. Have a dev talk to someone in your SOC/NOC about why alert fatigue is bad.

app needs ALOT of work. product is great. I couldnt live without my owlet socks buttt notfications never work on mine or husbands phone anymore. only the base station. when the socks went off last night I couldnt tell why or see health stats because app never works so I dont know what is happening. regarding the canera... I cant turn off owlet camera temperature notifications either I dont want those! its not even accurate

Love the sock, hate the camera. I could leave it at that but I'll add a little bit more detail. When we first got it everything worked great all the time. Now, the camera doesnt work reliably and got to the point we set up another monitor in there so when its bedtime I'm bringing the normal baby monitor in and have the Owlett app open. Sounds crazy but when its that much money for the pair of them, and the camera doesn't work it drives me crazy. Or else I'd give it a 5 star

despite the whole internet saying you can turn off the non-urgent annoying yellow sound notifications, there is simply no way of doing that in the app. Also, even though you pay for a very expensive product, you still have to make purchases in the app to get the full functionality out of it. It's a glorified marketing trick, not a serious medical device. Just do yourself a service and stick to a breathing monitor, because the company doesn't seem to care about it's customers.

Since the last update, it has become increasingly difficult to use. We get false alarms in the middle of the night and session are not registered Our child has a medical problem we need to know that we can rely on this shock, we have not slept at night because we stay permanently to check on him. And technical support is a joke. I have been reporting this issue for a week and received no response. edit i will give it 1 star and if i cloud i wouldn't give it any cause the app its not working.

The idea is great. The execution is terrible. It's inconsistent when it works. It stops reading unless you're in the app so switching between another app and this causes issues. Overall I would give the product a 4/5 when it works and 1/5 most of the time because it doesn't work. The app saying it still works when it doesn't show as reading isn't comforting either because I don't trust that it actually is. There's nothing indicating it's even connected to the sock.

Love the product itself, but the app needs a lot of work. The app constantly just reads that it's connecting to the base station, and then it won't. There's seems to be more issues with that the last couple of weeks and I'm not for sure why. I'm connected to appropriate wifi and my phone is connected to the same wifi as sock. I also always have an issue with it saying no data found for the readings throughout the night when I try to check. Customer service takes like 2 days to even email back.

The sock works just fine and the app shows the readings but, come on, for this price the app is... disappointing. The information is shown nice but it cannot be compared or used in any way..downloaded for example. Even the colors for the light sleep and awake cannot be changed. The base sound for connectivity notifications/alarms cannot be disabled, and the paid version is not available in EU. In less words even if I want to pay for the better thing I cannot do so.

it's a great concept but app is trash. Worse than trash. Even if notifications are turned off alarms go off at all times for no reason. Chances are your partners alarm will go off too. so now 2 alarms and a crying baby. Who wants that? I feel this product didn't think of its users. I would not recommend this product. it's so stressful to have alarms going off and have it wake your baby for no reason. Adds stress to an already sensitive time with your baby. I want my money back.

would have been 5 stars but one or both of these two features cause frustration *every* night: 1) recovery mode. HATE. when you manually disable the sock it will just turn itself back on automatically, deciding it knows better and waking up your partner. this automatically turns back on too. 2) in-app alert sounds. when an alert happens, the app shows a huge full screen version of the alert and blasts an incredibly loud alarm sound as if you can't see the full screen alert, waking up your baby.

Bought this for the real time monitoring as well as the historical graphs that we had seen online. However none of that seems to be available in the app anymore. You get the simplest historical records with no useful detail, the settings available to control alarms and other factors are minimal and the sensitivity is rather poor. Right now am disappointed with the purchase.

Can't turn off range notifications from app and range is awful, which makes the sock unusable. When you go to do a feeding in the middle of the night and the sock wakes up the household because it went out of range and you have to undress the now screaming baby to get it off and go all the way back to the crib to put it away after waking up your partner who only just got to sleep, you're not very inclined to put it back on. But range notifications are dumb, I know she's okay, I carried her away.

We had another baby a few months ago and for the first 3 months the app was actually doing ok. When there was a placement or connection issue the base station would play a peaceful lullaby, it was mostly tracking his sleep overall I was satisfied. We just updated the app and I hate it. Mostly the alarm sounds. The connection issue time is jarring and awful and it's woken up my baby several times now, which is so frustrating. Please change the tone back!! The health readings are good.

Gave me "disconnected from base" notification FOUR times in FOUR hrs the 1st night of use. I understand there will be some issues but it shouldn't be going off every hour it's brand new. It also took way too long to set up, had to log out/back in multiple times for the device to sync to the app. Seems like a giant waste of $$ The base also sounds that it's disconnected so I turn off the lullaby & try to get into baby's sleepsack & before I can adjust the lullaby sounds again.

I had to create two accounts for my child to use the sock and the camera because it wouldn't let me assign the sock to his account. O2 would be significantly more helpful in real-time than a 10 minute average. Lastly, my rating will remain 1 star as long as I'm unable to adjust the notification settings. I'd much rather get a silent notification about a connection or placement issue than an alarm blaring next to my sleeping baby.

I paid far too much money for this many issues to continuously be happening. The app connectivity issues are ridiculous and need to be addressed yesterday. Customer service is nice but always has you do the same 2 or 3 different processes to temporarily fix the issue, never offering a permanent solution. The Owlet 3 used to work great, I had high hopes for this one but am extremely let down.

Takes forever to load and anytime you get out of the app to look at something else on your phone you have to close and reopen it. If I click on the the full screen I'll have to restart the app too otherwise it sits on a grey screen forever. Really frustrating after spending hundreds of dollars!

Beyond frustrated. What's the point of having the sock when the app never works? Every time I open it, It logs you out. How do you know if there's an issue if the alarm will only sound when you have the app running, yet you're logged out every time? When my child wakes up for a feeding, the alarm constantly goes off due to "connection issue" even when right next to it. When I dismiss that alarm, it keeps going off on my phone until I have to physically turn off the base. Can't trust it at all.

The app is unstable garbage. It constantly has sock connection errors forcing me to reset it. Uninstaller and reinstalled the app multiple times, reset the docking station multiple times, the alarm has gone off so many times for loss of connection that it wakes my son up in the middle of the night for no reason. There was even server outage. I don't recommend this app or device. Way too expensive for how glitchy it is.

It has been weeks and the Android app (wife's iphone app works fine) is still not fixed and will not get readings from the sock. I have reached out to customer care and have been told it will be fixed but there is no ETA. This is unacceptable. I know the owlet is not a medical device but I have a sick child and would like to monitor their sleep! This app also so slow. The camera take forever to load and sometimes the app will just quit monitoring. When the app works it's fine but not amazing

The app isn't connecting and has not been for just about a month now. I have went through troubleshooting only ti finally find out there js an issue with the app itself with Android phones. Not sire why they didn't think to send this information out to everyone and let anyone know they're working on things. I was only able to use the sock a few weeks before this happened. Are refunds being issued? This is an expensive monitor for it not to work, and it's so frustrating not having answers.

Very unreliable. Worked fine for a little while and then stopped working. Went through multiple troubleshooting steps and then contacted customer support which lead to them stating there is a known issue and we have to wait for the developers to fix it. No timeline on when it would be resolved. What's the point of the app if you can't see the data it is capturing. History inconsistently shows and no real time readings.

So far the app hasn't lived up to my expectations. 1. It worked for a few days on my Android Pixel 4xl, but now it doesn't. I then bought a Pixel 7 pro and having the same issue. It seems to work fine on my wife's iPhone and iPad so we just use those. 2. The history tab isn't useful. It doesn't show the most useful metric (oxygen), it's impossible to know what the real values are at any point in time, and the different graphs aren't synchronized so you can't correlate different metrics easily.

I hate that the camera doesn't have a separate monitor and you have to use your phone. It would be nice to have all the data on a monitor at your bedside for immediate view instead of opening the app and waiting 5 minutes for the sick and camera to load/sync. Knowing what I know now I would never have purchased this expensive product and went with the nanit.... The developers are quick to apologize but this has been an ongoing issue for over a year with no solution.

I wish that I had NEVER purchased this product. It is too expensive for it not to work flawlessly. The wireless connection is super buggy and the sock disconnects from the base frequently, especially if it is not right next to the sleeping baby. It causes anxiety because it wakes you up and makes you think that there is something wrong, but thankfully there isn't. We used it a total of 5 times and gave up! I do NOT recommend this product!

I absolutely love the sock and camera so helpful with sleeping and gives peace of mind too. 100% glad I have this system. Makes life easier. Only negative would be sometimes I get logged out in middle of the night and at 3am last thing you want to do is be entering a password. But doesn't happen often. Also the set up isn't very smooth with the wifi.

PLEASE get rid of the stupid message at the top saying "Add Sleep" I don't need it. It's a waste of space and doesn't work well anyways. Second, to back my previous review, ever since they released a new update it hasn't crashed nearly as much. But connection issues still arise weekly, and some nights I wake up to my app not working at all in the middle of using "Background" audio. Can confirm it is not wifi related as my whole house has connection just fine all night long.

It has potential to be a good product. It's a horrible shame that every aspect of the sock functions perfect and the camera as well, until I open the app to view live stream. I have never been able to connect to the live stream after having the cam 1 for 5 months now. I get notifications about movement and noise but as soon as I open the app the light on the camera turns red and Will NOT connect. I'm HORRIBLY DISAPPOINTED.

In the beginning the app was perfect! Worked perfectly with no issues! Now all it does is freeze and glitch and tell me I am not connected to wifi when I am 1000% connected becasue I was just using it for my other apps.. it is frustrating as this is my way of checking in on my son when he is sleeping without having to disturb him by entering his room. Such a shame because I really did love it in the beginning.. I don't think I will ever get a camera that connects to my phone like this again..

Just terrible. We purchased this with the assumption that it would tell us our child's o2 levels. Since the FDA warned them they changed the device so you only see a 10 minute average. The warnings the algorithm comes up with do not work. We constantly get "difficulty getting readings: or "failed to connect". But never once have we gotten an alert for "your child is awake" despite us testing it for a full minutes.

We love the sock, but the app could use some work. I have a Samsung and cannot go back and view the baby sleep history. Not even from the night before. It is either partially a time bar there or not one at all. My husband has an IPhone and his tends to show up differently. From the looks of the Owlet Care app it would have better graphs and tracking of all the features, but the sock won't link to that App. It prompts me to use the owlet dream app instead.

I really like the product, but the app needs work. I have to wait for the app to load every time I open it. It's slow to connect and respond in general. It takes about 30 seconds to be able to close a notification which is plenty of time to wake up my baby. The information on the app is pretty great, but I wish I could see trends of the data (like average heart rate or sleep times). Without that, the app feels pretty useless pretty fast unless it's alerting me to something.

App closing and logging out randomly. When it does work easy to see heart rate and oxygenation (they should take a smaller sample length maybe 5 min instead of 10 because 10 is a long time). It will say shes sleeping when shes wide awake and moving around and vice versa. Also use camera, lagging definitely. When it does work sound and pictures are decent. I like seeing the temperature and humidity to know how comfortable the room is. Wish their older cam would notify of Movement.

Can't assign child to my sock and customer support blew me off. Pretty frustrating start and not worth the money if you can't get help for such and expensive item. UPDATE: Continues to do more than disappoint. No option to adjust or disable volume of the alarm. So get ready to have it go off at all hours of the night with the slightest movement. And good luck trying to rock or sway your child back to sleep - this app/sock will go off LITERALLY every minute. AVOID and buy something else.

The app crashes daily and has a hard time connecting to the sock. These are the exact main functions I rely on and I'm losing confidence in this alerting me if something is wrong. I rarely had issues with the previous app, which I used for over a year. Edit 9/7/22: Over the past week, the app is now logging me out in the middle of the night and I don't realize until the morning. So if something happened, I WOULDN'T EVEN BE ALERTED BECAUSE THE APP KICKED ME OUT

App doesn't work at least 50% of the time. Have to open it and give it 5+ minutes to show any information most of the time. Sends alert that sock isn't in properly at random times but resolves on its own (meaning sock was applied correctly, technology side is just wrong). Surprised they even sell this to be honest, going to give a very bad reputation to the company. Wouldn't even consider trying the camera (Nanit works great!).

Glitchy app, extremely expensive item so you'd think they'd work the kinks out. Sometimes updates, sometimes doesn't, sometimes shows your child's sleep information, sometimes doesn't. Most of the time I have to reopen the ap multiple times just to get it to actually show past charts instead of a blank screen. The only reason it didn't get one star is because when it *actually* works right it gives me a little peace of mind... But usually I'm worried it's not even working right anyways.

This app collects a ton of useful data that you want to see as a parent, and then makes it impossible to reasonably view that data. The "sessions" are wrong, the average heart rate is an arbitrary graph without an x or y axis, and the only reason this can possibly be succeeding is that they have no real competition. If you're going to collect and analyze data, hire a UX engineer to surface it. Great thanks for the "how your kid should sleep at 6 weeks" recycled garbage everyone else shows me.

I like the sock very much. By seeing it is working, I can relax. I had to replace it, and got a great support. My issue is the camera. It looses image all the time. The sound only works with the app on, so I can't se my phone or lock the scren if I want the app open, and, if I need to use my phone and re-open the app, sometimes the image is frozen.

Long load times, app crashes at night when we're using the cameras, sock doesn't seem accurate compared to hospital grade equipment, constantly puts our twins in a sleep State and has a timer for 1150+ hours. The only way to clear it is to set the start and end date... Just a messy app, poor quality sock, and cameras aren't great especially for the price.

Buggier than an insect museum and disruptive notifications. I have twins with a sock each and a camera assigned to one of them, and a toddler with just a camera. If a twin doesn't have his sock on the app thinks he's in a weeks-long sleep session. I can manually end the session but next time I open the app it reverts. When I'm trying to view one child, annoying notifications about another child being awake, or asleep, or whatever, will pop up and automatically switch to that child's view.

For the amount of money for these devices, make the app consistently functional. Mass sends warnings at times, sometimes the warnings are dismissed and they keep playing through headphones. The most aggravating, and dangerous, the base won't connect to the wifi at times - but force stopping and restarting the app on the phone allows it to connect to wifi - makes no sense. The app is so buggy, it's rating can't even get past two stars...

Struggled with the device connection and the app kept crashing. Turns out I had the device installed from the previous version. So I deleted that and then it struggled to connect to wifi but turns out it connected automatically so really the setup was pretty smooth except for those 2 issues. Specific error messages for those instances would be helpful. After setup, it's great! Zero issues! I wish it was a rolling 10 min avg on the oxygen but I assume that is maybe a legal thing???

Owlet app crashes when it's most needed. We've had it for almost 2 months and it's beginning to become a problem, every night this week has had drop outs. Who wants to recoonect their kids cams in the middle of the night if they're sleeping? Video either lags or freezes, or the cam won't connect at all. Very finicky

My wife and I both work in the medical field and were very excited when we bought this device for the functions it can do and provide for our newborn. After multiple devices and uninstalling and re-installing the app keeps crashing cant even get through the set up. One would think the money that you spend on this that they would have a functional app. Very disappointed, not sure if I would even recommend this product to anyone after the struggle we've dealt with.

My only issues with the app are the pop ups that tell you when your baby is sleeping peacefully or is awake. It stops the camera sound, if you have the app open while you sleep and one of those notifications pops up, you don't hear your baby when that start to stir. It is also really inconsistent when it shows the sleep tracking bar of when they are awake/light sleep/deep sleep. Sometimes it pulls up when you open it, sometimes it doesn't.

Updated: The camera and sock are great. The app. Could use some work and it appears that they did fix something because *knock on wood* it hasn't messed up since. I had to uninstall and reinstall twice and restart my phone and it still took about a day or so before it even ran correctly. I'll change my 1 star review to 3 stars because it is a great product but the application as a means to use this product, need some serious work if they're going to charge what they charge for this product.

App keeps crashing. I tried multiple times of Uninstalling it on 2 different phones. Nothing works. It's the only camera I have for my newborn. I have to return it now, along with the sock and get a more traditional type of camera. Disappointing all around. It's a great concept but executed is off. If they fix the bugs than I would totally keep it.

Buyers remorse. The app alarms at the worst moments, usually just when I'm soothing baby back to sleep, and notifications are not customizable. So it's all or nothing, and all wakes the whole house. I was hoping for peace of mind but the oxygen reading is only the average of 10 minutes. The "insights" are not accurate e.g. wakings, and reviewing the history is useless because no times are provided, only a visual summary that's not actionable. I don't know why you can't tap for more detail.

I don't ever do reviews but this needs to be heard! The original app was great but the dream sock is horrible!! After the update the sleep session just keeps going and you can't see any info....not to mention the fact that the app has so many bugs and even causes my phone to randomly restart! Sleep sessions have to manually be ended. Owlet you need to get it together because your product is going down the tubes....please fix these problems otherwise your product is no longer even viable

This app is a joke. It crashes all the time, never loads my camera, and it won't let me end a sleep session. It currently says my son's latest session is now 720 hours long. I was excited to use the camera and sock but this app doesn't even work so I can't use it to its full potential. If I could give it 0 stars I would. Owlet products are not cheap. They should at least have an app that works!!! I will never recommend to anyone.

Is there a way to roll back to the version before July 11th 2022? There is now a bug in the sock monitor app part that forces the user to input the sleep start and end times for every day and the sock disconnects from Bluetooth about 10 times as often as it used to. Sock rating is now zero as it's practically useless with the frequency of false alarms. Owlet Camera part of the app is actually really good, 4 stars. Has customizable settings and alerts, also good sensors for temp and humidity.

I wasnt getting any history data, took over a week for customer service to fix. Stayed fixed until the update. The base station goes off multiple times a night for being disconnected(battery or out of range)when it is fully charged and within 2 feet of base. Also frequently get the sock placement error when i shouldnt and other times it goes off but I never get a reason. If there is a way to turn down the sound, I havent found it and it wakes up my baby everytime.More problems but not enuf space

Honestly this was a great app (5 stars) until the last update. All you had to do was put it on and the app would tell you everything. When you took it off and put it on the charger it would automatically end the session and log itq for the night. Now I open the app a stop button is the first thing seen and you have to manually log sessions with it. The logging doesn't work like it did and the dreamlab had been removed from the app it redirects to the internet. Still want to use but update sucks.

The app is easy to use in the fact that it's not very customizable. The ability to lower the lullaby chime volume when there is connectivity or placement issues would be amazing because it wakes the child up. I get the point is to alert but the piercing tone of rock-a-bye baby is exhausting and not in a good way. On a good note the sensors and algorithm are pretty good at what they're meant to do (pulse ox, bpm and movement) but again that app is quite basic.

The most recent update is AWFUL! Like someone should be fired for pushing this live with all these bugs. According to the app, my child's sleep session has been going on for 98 hours. I can't see the current session when the sock is on because of this glitch. Plus, sometimes my child moves around and the yellow alarm goes off and I cannot get it to turn off. I have to turn the base off and then back on. Also, no more charts!? Wish I had bought one of the diaper monitors instead...

For an expensive product, there is no value in using the owlet dream sock. I don't see any sleep indicators in the app. After talking to customer support, it's a bug introduced from their last update and they are working on it. Well it's been 10 days since that bug showed up and for something so critical, how did it get past testing and why is it taking so long to fix? At this rate, by the time the app actually works, my baby will have outgrown the sock. Borderline scam. Don't buy.

I love what the product promises but the app is trash. It has so many bugs, crashes constantly and has a typo. I use the background audio option for the camera but it crashes. My baby was crying at night and it took a while for me to hear because the at app crashed. I wish I went with a more reliable option.

Don't do it to yourself. The app closes randomly as well as while crashing while running. I leave mine running while my daughter is asleep and I have to wake up all hours of the night for random alarms I really just wish I had my money back. They also lied and said it was the most advanced but it can't even give you live O2 readings it has to wait 10 mins? I can get a live one for much less than the money I paid. This review is going on my tiktok for 23k followers to see.

While the product offers piece of mind, the software dev team seems stubbornly commited to incredibly poor design choices, such as not allowing a silencing of the base station and only having alerts come through the phones. I can't tell how many times this product has ruined a decent night's sleep. If you're very paranoid, fine, but it will fail you when you need it most

Good overall. I don't like that you can't use your own Hotspot to connect to the base. I suppose that's a security/consistency issue. It's very inconvenient. If you don’t link with an external source, you'll lose your night's data. You won't even be able to get readings on your phone. You'll only be able to know the status of your child's sleep by the color on the base station. Also, it only saves one month's worth of data.Besides those grievances, it's a wonderful tool to put your mind at ease.

Absolutely hate the update. It's no longer as user friendly. You have to manually put in how long the sleep session was, and for some reason every time I go into the app it says the sleep session is active and it's been 65 hours? No matter how many times I press end sleep session, every time I open the app it's active.

It was bad before, now it's even worse! After the latest update, the app crashes while open in the background and I can't see the charts after removing the sock! How could you remove the only visual feature! I thought you would add more information, like at what times baby woke up, but instead you made it impossible to track and compare anything, which is, supposedly, the only purpose of the sock.

I rarely write reviews, but people need to know to avoid owlet products unless you just like the novelty of the product. Devices randomly go off line and randomly alarm. I've had better luck with my Android with consistent connection, but ios is way too inconsistent. We can have the app open at the same time and video/audio from the camera will work for one and not the other. Save your money and aggravation, buy a different product.

I had to switch to the Owlet Dream app from the other one when my smart sock 3 died. The replacement they sent was a dream sock. There are a number of features that exist in the other app that are missing from this one. One of the biggest ones, for me, is that you can no longer view the sleep graph to see what times things happened - you just get totals of sleep/awake times, but you can't find out what time they fell asleep or when they woke up in the middle of the night.

I could not be more disappointed in this app. 2 years ago, my daughter passed away at 2 months old unexpectedly. I recently had my second child and was excited to get the Owlet, as it's the only thing that's allowed me a little bit of peace and sleep at night. Everything worked fine at first, until the app randomly stopped working. I have deleted and re-downloaded the app multiple times and nothing has worked. Considering how expensive the Owlet is, this is unacceptable and I feel ripped off.

The owlet is amazing, the app is less amazing. On the previous owlet app, I could see a history of when during the night my baby woke up, what her heart rate and oxygen were at that time, etc. Now it only shows me the number of times she's woken up and her current stats. I love the peace of mind that the owlet brings, I just miss some of the old features from the previous app.

App just keeps spinning when trying to add baby or device. Talked to Kevin in support chat and just told me to restart app or Uninstaller and reinstall. App still doesn't work. After 7 attempts I finally got device and baby added. But device data kept saying "connecting". When I closed out of app everything disappeared including my info, devices and baby. $300 is a good bit for a sock with such terrible support for using it. Might have to return if nothing is resolved. It's inusable right now.

This app is so full of glitches and does not work well. Every single night the app is searching for the base station, trying to connect to the server or frozen. Every single night I have to restart my phone in the middle of the night and can't rely on the system as a monitor. The last thing parents need with a newborn is anything that makes things harder. I worked with support to try and troubleshoot and nothing they suggest has helped. Will likely sell the system and purchase a new monitor.

It constantly crashes. It was usable at first, but lately I can't even keep it open. It will push 10 or so 'disconnected' notifications that take over my screen and play the loud music one right after another, then crash. I haven't been able to use the app to turn the base on/off since this has been happening. Not to mention, I have a 1.5 year old son with an owlet sock 3 and can't get it to work on this app. Also, I hate the new average O2 saturation rather than the original live reading.

Great product that gives me peace of mind at night but the app needs improvement. It's ok but could be so much better. Two big ones are: The app is locked to portrait mode. Makes it a pain when using a tablet because most tablets have stands only for landscape view. It also needs a streaming option. Every video player, including the poorly programed apps for cheap home security cameras, app allows a streaming with chrome cast, air play, ect. They need to catch up to the present.

This what i received after my review below: "Developer response: Hi, we apologize for any issue you might be having! Could you update the app to the latest version and please contact us if you continue to experience problems" It isn't user error. The app is on automatic update. You are selling a faulty product. Parents use this for the well-being of their child and from the commets, it is an ongoing problem. Please fix it!!!

The app crashes 95% of the time upon opening. Sometimes it works but we are lucky if it works for more than 10 minutes before completely crashing and then not working at all. We have been using Owlet products for 3 years now with numerous disappointments. We went as far as purchasing a different product that gave us better and accurate results. We are extremely disappointed with the new update and expect better performance from a product that costs a lot of money for peace of mind.

App crashes immediately upon opening after new update... This app and product have so much potential, it's a shame they just can't make the most basic of fixes. I've only had it for 3 weeks and its been up and down... I would have to close and restart the app to view the video feed after leaving the app. I've read countless reviews going back quite awhile, it's disappointing. Hopefully they can start doing things right! Especially when you consider their prices.

Extremely frustrated. The app is rarely working (constantly trying to connect to the base station), and when it does, it is extremely slow to update. We heard the baby screaming, went and got her, and got a notification that she was awake minutes later. In addition, the notifications are not configurable (volume, sensitivity, etc), and the base station plays a super loud song when the sock is loose, scaring the wits out of the baby. We've tried both ios and Android versions of the app.

The camera itself has a great picture when it works, but its need some serious serious improvements i will never buy one again. If your using the app and have to switch to another app for a second you cant view video for atleast 20-30 minutes because it says the camera is offline and we have it 10-15 feet away from out brand new wifi 6 router. Not happy at all after spending as much as we did. Do some research and explore other brands before purchasing an owlet system.

Needs option to turn the volume on the base station down for alerts and allow us to silence/dismiss the alert on the base station itself from app instead of having to turn the base off and back on when it alerts for connection issues. I've accepted the fact that the sock itself is pretty dumb and likes to alert that it's not on my kids foot properly despite the sock being as snug as you can get it or lost it's connection to the base despite being 3ft from my kid in his bassinet. He doesn't need mocking bird blasting in his ear every time it alerts. Give us those simple features and I would bump this to a 4. The product itself is a whole other rating which would be a 3 star with how frequently the device alerts about connection issues.