Bicycle Health

NEVER WIRKS, cant even get a sign up code, sane oroblem 2 months ago

Great service, got comfort meds on first visit, the health team is professional, appointments are consistent, doesn't take much of your time, and there are support groups.

Do not even waste your time with them. they don't even give your full amount of meds. then the lady I had a video call with was just trying to be in control. no way!! oh and then your required to do a monthly hour meeting. they have no trust or faith in there patients! like why couldn't they tell us during filling out the paperwork on how they going too only give you little bits. bc they know everyone would say nevermind. this is all facts. 💯. please don't waste your time here.

Everything so far that I have experienced with this program has been A+, 100%, top notch!!! I am so relieved that Bicycle is here and have our backs, as it were. Especially during this most unfortunate situation that so many of us are in.

the functionality is excellent!

Bicycle Health used to be great, but my care has declined. When they moved my appointment by two days, I ran out of my maintenance medication for over three days. When I tried to fill it, I was told it had already been picked up by someone else. While detoxing, I was told to contact Meijer and police myself. Two weeks without medication led to relapse and four Narcan reversals. Their responses were generic and offered no real help.

Just don't go here, seriously save yourself the headache. I lasted about a month and had medicine for a week of it. I missed an appointment which is my bad yes i know, because of this I couldn't get meds until my appointment. well they rescheduled it I had to wait longer. appointment comes i'm talking to the dr app keeps messing up had to reconnect a bunch and I said I used to go to workit health and I didn't have all these problems and I got" oh well have a good day" and hung up on.

great people, they help, care for and my health

very helpful and Very good experience

The app used to work great but for the last 6-8 months now everytime I try to do a video meeting when it goes to connect it kicks me out of the app. I've told you guys over and over again about it and now I just missed my first appointment because of this issue. I've done EVERYTHING you guys have told me to do on my end MULTIPLE times and none of it works. I'm getting treated as if it's my problem to deal with. I have been begging for help and have had zero help from you guys! PLEASE HELP!!!!!!!

My experience with bicycle app has been great! I felt from the beginning they were so welcoming and helpful. The staff were there to make me feel like I counted and genuinely supportive. Hats off to Bicycle!

Best thing I've found yet in the Recovery space!

I have been with Bicycle Health for some months now. I like using the app. They always make sure I have my meds, the classes they provide are nice. They have really helped me in my recovery thanks Bicycle Health....

so far I am less than impressed managed to get through the most expensive appointment which is your first appointment perfectly but getting my medication refills have been a challenge since then

this app was better than the last one for sure

absolutely love bicycle Health! they really care about you & will go above and beyond to help you out. thanks so much

Absolutely love Bicycle,its alot easier than when I saw a doctor in person,its cheaper,and theres plenty of support groups to access without ever leaving my home. Ive been with them a few years now and have never had an issue.

having problems with logging on. no phone no to call...

love how I can get help for what I need over the phone everyone ive talked to has been so nice understanding and this app is easy to use

Not sure if it's normal but I've been getting charged a total of $800 a month , $250 everytime I see the doctor and then I get charged another $570 at the end of the month every month. How is that fair?

ABSOLUTELY AMAZING TEAM OF PROVIDERS! BICYCLE HELPED ME TREMENDOUSLY AND CONTINUES TO EVERY DAY!!!! FROM THE CARE TEAM,Appointments, testing, TO THE DR, TO THE COACHES, TO THE INDIVIDUALS INVOLVED! This program is for anyone that's ready to take their life back and succeed in the way that they were born to!!!!

I've had to opportunity to attend some of the highest rated inpatient residential treatment facilities in the nation. By far, these guys are the best I've ever been a part of. You will not be disappointed, they will help save your life. However, only you can make that decision to change your life, only you can do that. If you're absolutely ready to make that step, choose these people (bicycle health) to help you navigate your future moves. Their staff is knowledgeable, experienced, empathetic.

Got me taken care of quickly. From when I decided to call, to me having my prescription in my hand, it took about a day and a half. But my pharmacy screwed up something so my doctor had to call the script back in. if that wouldn't have happened, It would have taken maybe just a few hours, same day. From phonecall to actually obtaining the medication. just make sure you don't take it too early because you'll go into precipitated withdrawal!

everyone is very helpful tks

Only been with them 12 days trying to find way around the app. what to do with their program or how to use the app. maybe it's my age but seem to be having trouble. Hope things get easier.

used them for a few months, I recommend to avoid at all costs. my doctor was awful, she was very disorganized and toward the end not truthful. she was unable to read my result for benzo, which I've never done and accused me of using. told me I could either retake and see her in a week or opt for lab test and get full 30 day script. I retook test and at our next appointment she accused me of avoiding the lab test and discharged me. her face was all red/ very unprofessional/ possible mental issues

trash

ok

comfertable

replacing your traditional office visit at the doctor this is wonderful app. everyone is very kind and patient . for someone who is trying to get off the use of narcotics I recommend this 100%

horrible customer service and surprise fees. preying on people seeking help for a profit is awful

good

I had the worst unfair treatment ever. I just googled them as well and I guess they have a lawsuit for how they treat their patients. so I guess im contacting my lawyer today as well. stay far far away

Bicycle health has been an amazing tool in aiding my recovery!

recent update prevents me from loging in

11.7.25. Groups not loading. Reached out a lot and is still issue. Done everything was asked to try fix it and still having same issues. Any other members having these issues. It's been going on for days.

awesome idea great customer support

I have been trying to go into a group now, for over a hour and your app keeps loading EXTREMELY SLOW and it's becoming EXTREMELY frustrating... I have closed the app, restarted it, forced stop it, restarted my phone and STILL have the issues. and this has been ongoing since I did the update .... please help. I need my groups....

Great app up until this recent update, I have a appointment with my Doctor tomorrow and I need to do my Groups but haven't been able to cause the app freezes and when it unfreezes says that it something wrong with my Internet connection, I messaged support but couldn't respond back to their messages cause the app keeps freezing and the app either closes or stays on home screen, I've uninstalled it hopefully it starts back working

when I first signed up it said that they weren't accepting Medicaid in my state of California. That turned out to be untrue as they had just began accepting it 2 or 3 months ago. I'm so glad I called.

I am new to this app I will put in my review thoughts once I get familiar with this app

dislike this

this app has been a lifesaver

LOVES IT, WILL CONTINUE LOVING IT N USING IT.....

A awesome app helps a lot of people with recovery

great app for resources and doctor that care

I've been sick for 3 days I miss my appointment because I was puking light-headed and dizzy then I get ahold of him and they have like it's no big deal tell me to download another app and try it again another way I mean I don't get it!! I feel there is no compassion at this doctor's office from any of the staff!! and this app doesn't even recognize my phone number says I'm signed in as a guest!!?? and I am at A loss!! 😭 I guess it's time to call the ambulance 🚑

Not only does the app suck but also the Institution. It went okay for almost exactly a year but then the app stopped working not letting me join group or video chat with my doctor. So I explain that I updated the app, deleted reinstalled and cleared cache all that good stuff (I work in IT) but to no avail. no person ever contacted me and all they did was keep rescheduling my appointment. very horrible people that don't care and only care about money. steer clear because there are other options

They been updating and improving that app ever since I've join Bicycle Health a year ago. When I wanted to get help with my Opioid addiction when contacting Bicycle Health to set up first meeting it was quick and easy. My provider have been a great help as well. The groups are so helpful and amazing. The app is easy to navigate but if you need help they have a chat which they do respond quickly. Bicycle Health changed my life. I know everyone's experience will be different. Mines been great

it good

awesome app and the people who work there are very professional and courteous and don't judge I love yall

They hold you hostage unless you do their pointless groups. No 1 wants to do them so they hold ur feet to the fire and make you by shortening ur prescription time. Even wanting to put u into withdraw unless you comply. Just bcuz they dont want their lame people who spew inaccurat3 information to sit on the app not having anyone to talk toMakes me sick. Now they play games with my medication. Which is ILLEGAL this service is terrible. they ignored my direction and tried to charge me 1000 dollars

Great!

worst people on the planet

always nice and easy to deal with.

It is simple and easy to use

Overall good

Impossible to engage via Laptop/Computer. Messages from the 'Doctors', more accurately the 'CLINICIANS' often Completely Fail to reach my Cell Phone, (purposeful?) whereby 'they' add Additional CHATS/TESTS for EXTRA MONEY! Often, I can't Log In/System CLAIMS 'Credential Invalid'/so I can't receive 'their' requests & may miss a Test/MORE MONEY! They also CLAIMED/drug was found in a TEST/I suggest (I did) immediately getting a LOCAL LAB TEST & Prove 'them' Wrong! Advise CAUTION!

Easy to use

NEW UPDATE: Things were going well for a while & then my dr started missin my appts and wanted to write me bridge scripts. On top of that they were charging my ins & still wanted me to pay 120$+. I didn't mind the 40$ copay but if you're charging my ins & charging me I might as well us QUICKMD and just pay a flat fee of 99/appt. One month they charged my ins almost 600$. I asked why & was told I was charged as a new pt & for 75min. My Apts were nvr over 10min & I was est for a year. USE QUICKMD

Bicycle health has helped me so much since I started the program. As long as you keep up on your medication and your appointments shouldn’t have any problems. I attend the support group meetings. The doctors are very nice and they listen to you and help with your needs. I highly suggest you to use this app if it’s needed in your life. 2-3 years I’ve been with them and it’s been a great journey. Thank you bicycle health.

It works

Horrible! They booted me out because I lost my insurance and didn't even try to help me find new insurance. Ended up getting sick from no medication worst experience ever with Suboxone. Everything is through the app, good luck getting telephone support if you are at a facility too many oversights, horrible business

I'm not one for keeping appointments I forget 9x's outa 10 so this is very convenient for me. My doctor is amazing (Dr Price) she is cares about you as a person and she will ask how things are in general not just about your meds. I would recommend her 100%. The groups they started is amazing I join the same 2 groups every week. They also have 1 on 1 session with recovery coaches, and I have the best of the best (Hattie) she makes you feel important not just a patient. So I 1000000% recommend

App is great, company itself, not so great.

Great people who care

The app stalls out, won't let me log in half the time and when it does goes slow as ever

Life changing

The app hasn't worked in 3 days

The app isn't working which resulted in missed appointments, group meetings and correspondence

Was working just fine, but then I did the latest update literally just now and now it kicks me out of the app entirely after I try to login using my fingerprint.. Like it opens up and asks me how I want to login (fingerprint OR by manually with username and password), soi click fingerprint like I always do. It asks me to scan my fingerprint in and I do and then once it gets my fingerprint, it starts to act like it's losing then within 1-3 seconds, it shuts down entirely. I did it 6 or 7 times!

I am confused! You're updating but yet you ask me to rate my experience using the app but the circle wont stop swirling in the middle of the page. Not sure whats happening.

This place app is a life saver

Bicycle Health has been a blessing for me, and there skills dealing with patients like my self is the best even the group sessions are fun and educational. I'm here to stay

the lady Jennifer is awsome that's all I got , thank u Jennifer

Great service.. Get some help please! Get off the Heroin and get on Suboxone! The Fentanyl is killing everyone! All my friends are Dead!!! Please get some help or you will Die!! Good luck my friends.. 🤞

Doctor is a no-show. My husband has had 2 appointments. One on 6/2x/24 and the other today on 6/2x/24. He's taken time off his workday and did nothing but wait and wait and wait and wait. He is switching from a local doctor to this online doctor. THIS doesn't seem legit to me. Maybe I should report it to Better Business Bureau. If someone with this company would like to discuss this further and explain yourself please by all means I'd love to.

Terrible! One star too many

These are caring people and they're definitely here for you and your issue I love this app

I love this place. My nurse practitioner is awesome. This is a legit Suboxone provider. They are quick and thorough.

wonderful

It is extremely convenient and easy to use. The only thing that sucks is that they just decently stopped doing the therapy sessions, which is an extra thing they offered. I'm super disappointed about that 👎 But for the suboxone treatment, I'd definitely recommend 👍

EXTREMELY user friendly, about the BEST I've ever dealt with...this coming from a tech illiterate...lol

Great company that makes it very easy to get my medication online. Reasonable pricing

Terrible Onboarding

Absolutely the best program ever created with pure professionals that care allot! 👍💙👌

Works great.. updates can get annoying but that's with any app

The app isn't working even after I updated it.

Be careful new update wants full phone control . Do not give you're data away. Please complain. Service is 5 stars App is 1 if this persists..

n/a

I've been using Bycicle Health for some time, and they have done nothing but support me since switching from QuickMD. My quality of life has improved ten-fold since transitioning off of methadone. The app is easy to use and their customer service is unmatched - any time I've had a problem, they have been quick to resolve. If you are an opioid addict seeking a more stable life, I could not recommend more.

This operation is top notch and professional. I was skeptical that a mobile Health service would be able to meet the personal care level one would expect from a health care provider. To my pleasant surprise I found this company to be excellent at what they do and they make you feel like you really matter. Bicycle Health makes you feel like you have a partner to handle your health issues. Great Health Care workers, Great Doctors Great behind the scenes people. They will stand by your side.-Amazin

At first I was going to be a nasty person and write a awful review about the way I was treated in reference to a final appointment with my provider because my insurance is no longer in network. I was basically told in a chat oh... well... your case closed...bye bye... Then my prayers were answered and I got Liliana (name special wrong?) Lilly we will go with. She was so friendly, helpful, and took her time to speak with me and resolved my problem. So, besides the chat everything elsegreat

Always ready to help. All are educated and friendly.

I absolutely appreciate bicycle health for the support groups and my provider is awesome...very good people in all aspects kind with the representatives....sensational ...I was lucky to find this for my recovery...thanks bicycle health for being there for me...💖💜💫💥💢💯

I can truthful say that this is saving my husband's life. his pcp would not continue his sub treatment and we were running out of doses. I found this online and made him an appointment. within days he was talking to a new doctor that actually listened to him. he was starting a new job a getting an appointment at a doctors office around where we live was next to impossible. being able to do this over the phone is perfect. he really wants to live a clean and sober life. now he is.

Honestly life changing I was unable to continue outpatient treatment at the clinic I was going to because of starting a new job and scheduling was impossible this saved my life Honestly

I been out of meds for a week...not the first time....doctor does not call them in....no response to emails...There are no phone calls...Good luck....Quick MD is even worse...Way worse!! Try to save people the time and money by leaving this review....Staff from these places sitting at home by there computers leaving us all hanging....But they get paid anyway.....Must be nice to get paid to stay home...Go Biden!!!!

I love this I don't have to go anywhere or be around anyone.and I have an outstanding dr.very good people.thank you for your help and time.god bless

Great app, where you can do all your appointments from the comfort of your own home or from anywhere you are as long as your not driving of course! The Drs are great, and the groups are all voluntary but I think anyone would enjoy and benefit ones to try to see what the best fit would be for you. I have made myself a schedule around my jobs to do some of the groups I enjoy and it's working for me. I am a strong advocate for Suboxone programs, I feel as long as you want it bad enough it'll happen

Do not use this company! They are charging me $950 for my intake appointment despite that they have a price of $199/month cash. They are committing insurance fraud by charging two insurance companies, and I only have one insurance! If you ever need to speak to anyone regarding anything you won't be able to get in touch with them! I went one week without a prescription because they did not answer my messages about it being sent to the wrong pharmacy. There is no way to get in touch with anyone!

This app is amazing.but the doctors are even better. Dr Burgess is kind caring and thoughtful in her treatment and approach. Your not just another patient with her

Excellent doctors and councilors , easy acess to anything you need from the comfort of your own place. They call in prescriptions right away as well as answer questions. The doctor and councilor I have make a excellent team. I have been sober for years. Suboxone has changed my life for the better. I am thriving on this medication. Thank you Bycicle Health

Beautiful app. Do not have to leave my house for appointments and my provider is wonderful. Truly helpful and prescriptions are sent on time as well. Definitly a 10/10.

I have been in their program for several months. They have always been great. I am so glad that I took this step. I would recommend this to anyone needing help. Just be honest and respectful and they will do everything they say they will do.

Great app and program, staff is respectful and supportive. Couldn't recommend bicycle health more.

Love this medical app ...they are very helpful and have no problem walking a patient through the whole process...... thank you to the helpful people who love there job and provide great customer care....

These people are so expensive they said originally its 200$ but then started charging 400$ a month 200$ first week of the month the 200$ past week of the month. I tried reaching out to Bill and never got a response. I loved my card then finally when they could charge like they were doing for 3 months they cut me off. Now I'm sick and can't get ahold of anyone! F this place

After 6 months with the program I was ousted because of my texts for a therapist which they misunderstood as suicidal ideation. I have tried to get back into the program and explain the misunderstanding but they've decided I am a mentally unbalanced person and will not let me back.

I love this place I have been helped throughout all my problems it was super easy and I had no problems plus the doctor made me feel comfortable.

It works but is expensive if your insurance isn't accepted. Bad customer service. It takes all day to get any sort of problem you may have fixed because you are expected to use texting in the app to communicate and responses take hours sometimes. Usually it takes multiple responses to resolve the issue, so it ends up taking a day or 2. There is a number you can call but they clearly discourage it and make it very difficult. Even then they sometimes expect you to leave a message and wait.

This is sad to say it's not the app I am reviewing but the service I got or didn't get. I have never had such rude and bad service from a supposedly professional service. First off I have never been an addict or into drugs. I am 100 percent supportive of companies who help people get there life back but to talk to me like I am some criminal was the craziest thing ever.

I can't believe how easy it was ! I had my doubts bc of the few bad reviews but I have never received health care from a doctor who actually cares! It's not a rush job to get u in and get u out like I have always experienced with other doctors . It is extremely easy to set up . Had my first prescription filled 3 days after I signed up . I'm paying out of pocket so i can't speak for those that have insurance. There is no judgment at all ! I wish I started months ago! Stop struggling and sign up

Horrible experience. Did all the intake, paid the fee, and got an appointment time. There was trouble getting the link. I called support SEVEN times. I was able to speak to a person finally, and we got disconnected, and she didn't call me back. I was never able to speak to the dr. I was very disappointed. Tomorrow, I will be working on my refund. The app Quickmd saved my life. It was way easier, and the Dr. was amazing!

I was told my insurance covered the service. Six months later I start getting retroactive bills. I was told to call my insurance and they told me they do cover the service but were never contacted until June. Now they want me to pay $274 a month from January to June when it says on the website it is $200 a month. I was told from the beginning I was covered, which I would have been if they did their job. Or maybe notify me in February when I could have done something about it.

So easy doctor is awesome makes it so much easier then going into a clinic love this app would recommend it to anyone who needs it

Very useful, self explanatory on navigating, clear video and audio, clean pictures, always replies to messages in a timely manner. It's like always having your recovery team in your pocket no matter where you go. For an addict, feeling like you have people here with you, helping you get through every day, 1 day at a time is crucial for our journey to have a happy, positive, healthy, loving, conclusion in my opinion. BH is all of these things and more!!!

I highly recommend seeking treatment through this health provider. Every person at this company goes above and beyond to genuinely take care of the patients. Admin staff, medical staff, tech/IT support are all in a category of professional excellence that contributes to a positive experience with every interaction. They really want you to succeed and in my experience do everything humanly possible to make it possible. All you have to do is call or reach out through the app to start a dialog

Phone appointments make a normal life possible. In person monthly visits is what I would imagine it feels like having a parol officer. Explanations for app categories would be helpful. Still ambiguous. No one explains who to call if trouble with pharmacy. Just have to ask, but under time restraints that can be confusing.

Very nice people. They care. Ive been apart of this program for some time now. And I've never had a bad experience.

Very good program. My provider/NP Meg is amazing. Actually listens to you and helps in all avenues she is able too. Great great program.

Better now. It was impossible beginning in August...took me all day, just to zoom because app didn't work....very anxiety producing...but now it looks like they've worked out the kinks...so yes, it good now.

The only reason I rated this a 4 is because they don't take my insurance. But I'd still rather use their services than the previous clinic I was going to. I work third shift so it's very convenient for me and everyone I have interacted with is very respectful.

This is the best decision I've ever made to start my telemedicine journey!! Even if you have insurance and they do not accept it ur insurance would probably at least cover your scripts each month. Which is great! It's easy convenient and affordable if your working! The staff when you call is very nice and helpful and I love my Dr she's very nice as well! It's easy to use and an effective way to stay clean if your working and need convenience 🙃 haven't had any problems so far with everything...

There was a technical difficulty with my zoom meeting and they left me with out mess for 5 days now extremely unprofessional and getting me my mess is obviously on the bottom of their list of priorities putting my sobriety at risk for the better part of a week now with is just unacceptable

I travel for work so I wasn't always in town to be able to see my Dr. on time each month. It was a hassle getting my medication every month until I learned about Bicycle Health. They've been more helpful in numerous ways. I highly recommend trying Bicycle Health if youre struggling to find a supportive team that really cares about your recovery.

Can't use it. I have installed and Uninstalled so many times. I have a S21 Ultra with the latest One UI update. I try to log in and it just won't move past the log in screen. I'm so upset that I can't get ahold of anyone or get the medicine I need.

Bicycle Health is amazing! Covid 19 is why we have been blessed with such an advanced tool in the medical field. It's an app for utilizing tele-health medical services. Its very easy to learn and yet so sofisticated as far as having all the modes you need for visiting your Dr. thru the airwaves. They even found a way to give you a ligitimate U.A. using this method. You can send texts thru this app or video chat live with your Doctor for a complete virtual office visit.

Simple and too the point. I love the option for finger print scan to log in, and just how everything I need is on the first page.

The app itself is genius because my husband needs to see a doctor and his occupation keeps him so busy working everywhere that it's truly ideal. He can video chat his appointments from almost any location. Which makes it extremely convenient. But the updates are frustrating. And sometimes poor signal during actual appointments. But thankful for such an innovative app!

Great staff very minimal bugs if any at all just an amazing service they provide to people in need

Billing does not send balance in your statement so you are not informed when you miss a payment keeps you in the dark about what has been paid and what is owed so you don't know you are behind and if canceling early will still continue to charge the last month whether or not you see a doctor without bothering to inform sneaky tactics not keeping the customer informed not answering customer service when called not replying on the app until you are so frustrated you find another provider

I can't reset my password, missed my appointment last night and still going around and around with the links sent to text. Now I will be charged a $20 fee.

This program has been life changing for me. Great doctor's and the therapist's are amazing. Then you also have many types of meetings. Meetings for women, men, group, LGBT and more. It's helped me live again.

I have been with this program for 4 months. I love my Doctor Susan, she is amazing & truly cares. I dislike the app, I have nothing but issues, they always ask if I updated it, when I try it doesn't show updates available. They are NOT up FRONT about costs and I just had to submit my insurance card again. My doc referred me to the therapist. I was excited, saw her 1 day & never heard from her again even after I msged her about an appointment she never showed up to, still haven't heard back.

Alo, been helpful service for me. When I have a question, problem if I can figure out to get my phone to do what I want I it to do. They get back to me and resolve it. Easy going for me. Less stress. Peace, Gooo Eazzzyyy

Go to a doctor in person, or somewhere other than here. They sent a message saying they were charging my card in 3 days, an hour later they charged it. I reached out immediately to get this problem fixed, they never got back to me about it then discharged Me the next day. I paid my bill of $200 on the original day they were suppose to take it out and they turned around and told me I had to pay a re-enrollment fee of $200. I am a single mother and the way they are doing me is aweful.

The app is terrific but it won't let me update it just takes me back to square one over and over. Other than that I'm very grateful to have an app that connects me with my doc from the comfort of home. No more waiting rooms and long drives to an office wins for me.

Updatealwayscome up. I try to update to latest version and it goes right back to update to latest version. Message icon is always on, even though I read all the messages. Video chat is sub par at best. The old version was much better, with a fraction of the bugs. Just my .02

You guys are holding me back because yall can't get your app to work I updated it like your support said and I still have been able to send my urine exam I was supposed to get medicine today and have to walk to pharmacy 2 miles at least and now instead of once a month now I have to go tomorrow and the week following and by the way it was your guys app issue that is still not fixed I sent my results the old way like every other month but my new doctor took all day to get back to me and still fail

Love how easy it is to navigate. I've always had very prompt replies anytime I've reached out with an inquiry ❤

Bicycle health is the best decision I made. The doctor is amazing. They are very considerate of your time. Everything goes very smoothly. I have had a very good experience with this group

My experience has been great. Working with my Provider has helped me in several ways. Always gets back to me quickly, helps changing me to a better person, trust factors, goosh even saved my sanity! Everything for me is positive. Thank you & Staff!

Pretty easy to navigate through this app. Haven't had any issues at all while trying to use it. All the doctors I've dealt with have been great the uploads are easy. Would definitely recommend this to anyone. It has made my recovery a lot easier then what I expected

Keeps me in touch with my provider, therapist & peer groups! It'sa awesome tool for my recovery, Because everything I need is at my finger tip! So I have less worries about my treatment when it's all right here!

My experience has been great, my Dr. And team have been wonderful. No issues from the start, the process is smooth.

Providers and Intake Professionals are very respectful and courteous. They all treat you with a great deal of respect. The app is super easy to use and very informative. Everything about it is very convenient , but strict. Lots of support is offered through the app day and night.

PLEASANTLY SURPRISED. I wasn't expecting this app to be so good. It guides you so your messages end up in the right places. Images upload quickly, and there's always someone monitoring to redirect messages if needed. Tech support is great. This is the app, and these are people, you want when you're sick and loosing your mind.

If I could do this on my own it would be a great experience but I have to get someone to walk me through it every time and then it seems so simple after it's over but it's it's great the way they've got it set up thank you so much

Been having issues ever since i downloaded, I love everything about it just not the actual app itself, i miss spruce.. like i said everything else is great just the app isn't great..

Best treatment services I've ever had the pleasure of having. I literally have everything I need for help to my addiction in my hand. My sub prescription, Dr. Visits, support groups, etc. Also my Dr. Is great, a sight for sore eyes and super helpful. Definitely worth every penny. THANKS for everything

They are really nice they take care of you with what ever you are dealing with. But unfortunately. I have to try to find money to keep up with the program. So I have to find a job they don't take blue cross hmo . But other insurance companies thy will.

My experience has been wonderful, my Doctor Mallory is truly amazing, she understands and has helped me in my recovery. If you want to stop using ,you have come to the right place. The medicine really does work ,I had no problem kicking my habit and didn't have any side effects with the meds.

They waited a whole week to try to take money from my card. Then they returned the money back to my card. When I went on to re enroll tried to charge me for the month that they returned the money back on even tho the app nor appointments were used. I never saw one doctor that whole month as they said payment was denied. Even tho it wasn't they waited to long to take the payment.

Amazing app everybody has been absolutely amazing, kind, caring, thoughtful, and just all around amazing hands down great people great doctor's office and a great app!!!!!!!!!