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Download M&S Bank V4.75.0 APK Free, Mod Premium4.75.0Download
Download M&S Bank V4.75.0 APK Free, Mod Premium

Download M&S Bank V4.75.0 APK Free, Mod Premium

M&S Bank (as a division of HSBC UK Bank plc)

4.75.0 APK Old versions Merged APK · re-signed

Merged APK · re-signed. Discover and download millions of the latest Android apps and games for free at AndroidRU.com. Fast, secure, and always updated with top-rated APKs. Download M&S Bank APK Free, fast, safe, reliable, and daily updated, this application supports ABI: arm64-v8a. AndroidRU.com is the number one Best Google Play Store Alternative in 2027 for Safe APK Downloads. Get the best Premium Android apps & games APKs for free now. All apps and games are unlocked & ad-free. Best download apk latest version from Androidru.com APK downloader

Converter signature verifiedVirusTotal: Scan pendingData safety available
95.2 MBSize
1,000,000Downloads
EveryoneContent rating
Nov 04, 2026Update date
3.4 ★13,761 ratings
6Written reviews
Converter signature verifiedSignature
Android 11+Android OS

About Download M&S Bank V4.75.0 APK Free, Mod Premium

Download M&S Bank APK Free to manage M&S banking accounts and keep track of cards, savings, and loans.

M&S Bank Features

  • Manage your accounts safely and securely with the M&S Bank app.
  • With a range of helpful features, it’s a convenient way to track your M&S Credit Card, Everyday Savings Account and Personal Loan anytime.
  • With the M&S Bank app you can.
  • Sign in securely with face or fingerprint recognition.
  • Make payments to your account.
  • Available features include Freeze your card or report a card issue.
  • Request a change to your credit limit.
  • View your credit card PIN.
  • ‘Chat with us’ anytime and get notifications when we send a reply.
  • Request a Balance Transfer (subject to available offer).
  • View and download your statements.
  • Activate your new credit card.

How to sign in to mobile banking

  • If you’ve not registered for our app download from the App Store and follow the step-by-step instructions.
  • If you’re already registered for Online Banking, you’ll need your username and password to set up our app.

Important things to know (the legal/official bit)

  • This app is created for use in the United Kingdom (UK).
  • The products and services represented within this App are intended for UK customers.
  • This app is provided by M&S Bank (a division of HSBC UK plc) for the use of existing customers of M&S Bank.
  • Please do not download this app if you are not an existing customer of M&S Bank.
  • HSBC UK plc is authorised in the UK by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
  • If you are outside of the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.
  • This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Get Started with M&S Bank

Explore the features of M&S Bank and choose how you want to begin.

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3Allow install

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FAQ

Is this app safe to download?

Converter signature verified. Discover and download millions of the latest Android apps and games for free at AndroidRU.com. Fast, secure, and always updated with top-rated APKs. Download M&S Bank APK Free, fast, safe, reliable, and daily updated, this application supports ABI: arm64-v8a. AndroidRU.com is the number one Best Google Play Store Alternative in 2027 for Safe APK Downloads. Get the best Premium Android apps & games APKs for free now. All apps and games are unlocked & ad-free. Best download apk latest version from Androidru.com APK downloader A VirusTotal scan was submitted and its result is pending.

How much storage is needed to install this app?

The download is 95.2 MB. Keep at least that much free space, plus room for the installed app.

How do I install the APK file?

Download the file, then open it on your Android device. If asked, allow "Install unknown apps" for your browser or file manager. An APK installs directly; no extra installer app is needed.

More app information

Latest version4.75.0
Content ratingEveryone
Packagecom.mns.mnsuk.android
Downloads1,000,000 downloads from AndroidRU
Requires AndroidAndroid 11+
Architecturearm64-v8a
Signaturea96587159d6184d5...1effcf
Developer verificationRe-signed by converter
Security reportPending
SourceAndroidRU
Version code26100515
File checked04 Nov 2026 09:10
CategoryFinance
Available onGoogle Play

Categories: Finance · Tags: Android, APK, Finance, Free Download

File details

Version 4.75.0 · 95.2 MB · APK

SHA-256 b61fc03d7ab0ae9d80b6623010d0af9031f2c86ad7274cbb229517f34c75e84e

Signer a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf

Architecture arm64-v8a

Security check

Converter signature verified
Converter signature verified. This verification concerns the converter-signed file.
VirusTotal scan submitted, result pending. The file was sent to VirusTotal automatically; the numbers appear after the next bot run finds the completed analysis.
SHA-256 and certificates

b61fc03d7ab0ae9d80b6623010d0af9031f2c86ad7274cbb229517f34c75e84e

a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf

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Old versions of Download M&S Bank V4.75.0 APK Free, Mod Premium

  • Download M&S Bank V4.75.0 APK Free, Mod Premium 4.75.0 Latest
    APK 95.2 MB · Nov 04, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

  • Data is encrypted in transit
  • You can request that data be deleted

User reviews

3.4
★★★☆☆

13,761 ratings

5★9%
4★3%
3★2%
2★3%
1★84%

13,761 ratings on AndroidRU. 6 written reviews on AndroidRU, 200 shown below. Their honest reviews of this app.

DDavid Bell
2026-11-02
★★★★★
5/5

trust it always

PPravin Jangid
2026-11-02
★☆☆☆☆
1/5

Horrible banking app. I requested many times to link my credit card & personal loan account, still same situation. Today, I talked to staff, she was worse. I was explaining my concern but she was responding in script base, not listening or understanding the concern. She is not for customer service job. Imagine long call waiting to connect with agent and you will get such a staff, who can't able to understand your concern. Finally, when will I able to see Credit card & personal loan in app?

MMercedes Manzanares
2026-11-01
★★★★★
5/5

I no longer have the M&S Bank app because is not compatible anymore with my Sansung S8 and couldn't updated.I was also lockout on my on line banking. I am not able to see my statements and balance. I am only paying my Netflix acc with the M&S card. I am just now abroad and just now not been able to contact any help. This is becoming more complicated.

PPhilip Davies
2026-10-31
★★★★☆
4/5

o.k

SSam McCarthy
2026-10-30
★★☆☆☆
2/5

Only allows certain keyboards which is annoying. Would be great if it supported android's Verified financial calls feature

MMahendra Patel
2026-10-30
★★★★☆
4/5

easy to use

DDean Matthews
2026-10-29
★★★☆☆
3/5

There needs to be running total like other banking apps with money spent and credit deducted from total so it is easier to see the total value owed

JJackie Selley
2026-10-29
★☆☆☆☆
1/5

awful

CChris Jarman
2026-10-27
★☆☆☆☆
1/5

phone too old for app

PPatricia Connolly
2026-10-27
★☆☆☆☆
1/5

Not comparable with my device 😭

AAndrea Massey
2026-10-27
★★★★★
5/5

Fully understood my problem and talked me through fixing it. Very helpful.

CCatherine Morton
2026-10-26
★☆☆☆☆
1/5

To quote "Your device is not compatable with this version". What do I need to do to use my M&S credit card - buy a new phone???

PPauline Collins
2026-10-26
★★☆☆☆
2/5

too many distractions

GGraham Cornwell
2026-10-26
★☆☆☆☆
1/5

The app doesn't let you know when a statement has been issued, so you could end up with a late payment charge. This is probably intentional by the app to make more money for the bank. I don't want paper statements, but if the app won't tell me when my payment is due then I will have to revert to paper.

SSue Sharkey
2026-10-23
★☆☆☆☆
1/5

can't log on

BBernadette Jones
2026-10-22
★☆☆☆☆
1/5

I was able to log into my banking app until they did an update. I do everything that is asked then I'm supposed to get a code that they send to verify. The code never arrives I have tried everything suggested by M&S support, but still no code arrives. Maybe it's time to end this c/c.

SStan Pawluczyk
2026-10-21
★☆☆☆☆
1/5

not user friendly ,not helpful, why cant it be made easier

MMalcolm Kilner
2026-10-21
★☆☆☆☆
1/5

cannot sign in

JJulie Morton
2026-10-20
★☆☆☆☆
1/5

very poor

AAlan Littell
2026-10-20
★★★★★
5/5

Brilliant efficiency in cancelling a stolen card and quickly issuing a replacement.

TTony B
2026-10-20
★☆☆☆☆
1/5

terrible. impossible to get in. I'm locked out again. the worst banking app I've ever com e across.

AA Google user
2026-10-19
★☆☆☆☆
1/5

Dreadful

TTricia Johnson
2026-10-19
★☆☆☆☆
1/5

all i want to use is onlinebanking

JJohn Andreotti
2026-10-18
★☆☆☆☆
1/5

says my phone is not compatible. All other banking apps work why not yours V POOR!

JJohurul Islam
2026-10-18
★★★★☆
4/5

great fun to pick up and play but not much to do after you have played it a few times and not much you can do with the coins and gems.

AAbhishek Aggarwal
2026-10-18
★☆☆☆☆
1/5

absolute rubbish

MMatthew Laine
2026-10-16
★☆☆☆☆
1/5

will be closing account. after update they won't let me use my keyboard from the playstore. want me to use the default samsung one. no thanks.. was a bad app to begin with anyway.. card usage doesn't show for days so uve no idea what your actually spending as its not instant. final nail in the coffin is thinking i will disable my keyboard

MMike Coyne
2026-10-16
★☆☆☆☆
1/5

The registration for this app is beyond a joke, submitted everything, says wait for the email or text within 2 hours. 4 days later nothing. I have called support but still stuck in the same 2 hours dialogue lockout. Abysmal app and service.

CColin Lawrenson
2026-10-16
★☆☆☆☆
1/5

say you can log on with you 40 long account number but whe you go on you need a ac number and sort code. which I don't have due to it been a loan. also the telephone system is so slow

MMike Hindson-Evans
2026-10-16
★★★★☆
4/5

never easy to find the signature button

DDavid Short
2026-10-15
★☆☆☆☆
1/5

not good I was in middle of looking at bills asked to update and did not work

CCole Benda
2026-10-14
★☆☆☆☆
1/5

doesn't work anymore

Aarin oz
2026-10-11
★☆☆☆☆
1/5

What do you mean my device doesn't support this app!I dont have any other phone and all other bank apps are working on my phone. On top of that you didnt take the money from my acct and asking me to pay for it. I cant open your damn app. Honestly! So frustrating! You deserve a black hole, not a star! Note after a few months: Are you a joke?So many people raised concern here and you did nothing to fix compatability problem. I will transfer my debt to another card ASAP and cancel my card!Enough!

DDavid Parry Voice Actor
2026-10-11
★☆☆☆☆
1/5

your wretched app isn't compatible with my mobile

GGeorge Sisson
2026-10-09
★☆☆☆☆
1/5

Horrendously overcomplicated login process; online banking just feeds you back to this terrible app.

CCarl Bontoft
2026-10-08
★☆☆☆☆
1/5

Cannot update my app as apparently my phone is not compatible anymore! So why can I not just access my existing app

JJackie Boyd
2026-10-08
★★★★★
5/5

excellent

AAmer Awan
2026-10-06
★☆☆☆☆
1/5

why not compatible??

SStuart Lindley
2026-10-02
★☆☆☆☆
1/5

absolute rubbish, identification doesn't work, unable to paste passwords in during registration, maximum password lengths suggesting they store in plaintext and no ability to use any character you want in a password. in short avoid m&s like the plague. there is also no way to get any form of assistance when with this matter

MMary & Bob Stewart
2026-10-01
★☆☆☆☆
1/5

I only receive shopping on this App.

PP C
2026-09-29
★☆☆☆☆
1/5

My previous phone died on me and I am unable to use the screen. Because of this I have had to re-authenticate the app on my new phone via a source of ID. I have tried several times and keep being rejected. You can't log onto your account online, as you need a code from the mobile app. Most stupid set up and you can't get through to anyone by their phone number. Sort it out M&S or I'm taking my business elsewhere.

JJames Pittendreigh
2026-09-27
★☆☆☆☆
1/5

Can't be installed in android/Google pixel private space making the app less secure.

MMatthew Howard
2026-09-26
★☆☆☆☆
1/5

This is not just any rubbish app. It's an M&S rubbish app. Can't register. Every time I try to register it claims my photo of my ID is too blurry (when it is clearly not). This happens both with passport and driving licence. What makes it worse is that each time you try to register, you have to re-enter all your information, login name password, etc. And fails. Then it says try another way, but gives no instructions on how.

AAl McClenaghan
2026-09-25
★☆☆☆☆
1/5

can't even register. apparently I need android 11 or higher (my phone is on android 16). there is no online bank other than app so I can't see my account...wonderful!!!

PPamela Hartley
2026-09-24
★☆☆☆☆
1/5

still the worst banking app I have ever used! . it won't show me transactions in real time. paying them is next to impossible. DO NOT DOWNLOAD OR USE

Kkaren hopkins
2026-09-23
★☆☆☆☆
1/5

i am a new user have my card & pin number, downloaded the app and the 1st screen asks if I have a mobile account I said no followed the sign up to be asked for a photo & my 16 digit card & sign in name i don't have one as I cannot get into the app to set it up, there is nowhere to list a photo and proof! i am currently wondering what I am doing wrong and how frustrating it is to set up banking on my brand new account with M&S... Any clues anyone 😱

AAnn Jackson
2026-09-23
★☆☆☆☆
1/5

a total nightmare. I am literally in tears of distress and frustration. I know it is my fault but I cannot remember any of my log in details and I am just going round in endless circles. I admit I am not very good with anything like this and I understand that there is a need for security but I am in total despair. I need to access my credit card account but I find your app totally incomprehensible. I don't even remember ever setting up a 6 digit pin. don't know difference between the two pins

CColin Dando
2026-09-23
★☆☆☆☆
1/5

Trying to control what keyboard I use. Won't open the app with open source keyboards but allows Google's compromised tracking keyboard. OK, will close my account and make sure I let people know to avoid. 🙃

JJohn Taylor
2026-09-22
★★★★★
5/5

Great all-round service. 5tg

CClare Smith
2026-09-21
★☆☆☆☆
1/5

I can't access my account because I have my app in a private space on my phone for security reasons and the app wants me to install it in the main space which is less secure.

JJohn Ryan
2026-09-19
★☆☆☆☆
1/5

I cannot get to buy anything with my latest credit card. My tap of the card is refused and when I insert the card, my correct PIN is not allowed to be put in, as it seems the actual card is unacceptable. This has been going on since M&S switched away from Visa. Numerous phone calls have seen M&S staff telling me that a letter from M&S was a fraudulent one, and that the card was blocked when it was not. It is incredibly bad service, and it is extremely difficult to tell them that!!

MMalcolm Dunne
2026-09-18
★★★★★
5/5

outstanding

Kkathy nicholls
2026-09-14
★☆☆☆☆
1/5

Terrible app. I gave up last year. tried again, got locked out which takes you to the phone line. says 24 hrs. ring it and yes its closed. truely worst app ever.

TTracy Fordham
2026-09-14
★☆☆☆☆
1/5

So annoying! trying to get my credit card information online is proving to be SO difficult - all meant to be simpler online ?????well it's NOT .....I've given up - so many passwords and usernames on everything these days my head is scrambled - anxiety levels????frustration???? through the roof.......

JJ PW (JaypDoubleU)
2026-09-14
★☆☆☆☆
1/5

terrible app. rewards not digital. totally not suitable or up to standard in this digital age. I'm closing my account and moving to another Cc due solely to this app.

AA Google user
2026-09-12
★☆☆☆☆
1/5

Worst app ever!!!

Sstephen brooks
2026-09-11
★☆☆☆☆
1/5

This app no longer works on my phone so I can't log into my credit card. I've tried logging in online but you need the app to generate a code. I've tried ringing them but they say use the app! What an absolute joke. As soon as I get this sorted I will no longer bank with M&S

BBernard Hudson
2026-09-08
★☆☆☆☆
1/5

why take down app on older phones? Not everyone can change phones to accommodate changes very disgruntled still waiting for reply to this.

JJane Jones
2026-09-07
★☆☆☆☆
1/5

Terrible app. Unreliable. Difficult to work.

WWill Anderson
2026-09-07
★★★★★
5/5

Update: most of these are fixed including keyboard, thanks! App stopped working recently because I'm using FUTO keyboard rather than the default. Absolutely ridiculous overprotectionism considering it's privacy focused and doesn't connect to the internet anyway. At least give the option to proceed at one's own risk and actually release useful features to prevent fraud (like freezing a card maybe)?

DDavid Ennis
2026-09-07
★☆☆☆☆
1/5

awful experience. multiple failed attempts to validate my identity, I thought I was doing something wrong.. based on other reviews, I guess not. can not log in to manage my card. app directs to website, which then says it's sent you a code via the app, sending you in to an infinite loop of uselessness. making an app experience this poor is genuinely impressive.

RRobbie Holtby
2026-09-06
★☆☆☆☆
1/5

Registration has failed time and time again. I just want to log in to my account!!! Not everyone has access to a smart phone either

AAlan Smith
2026-09-03
★☆☆☆☆
1/5

The banking application should work on all Android devices, not just 'newer' ones!

Nnoushin Abbasi
2026-09-02
★☆☆☆☆
1/5

the worse app .even not worth for a one star

DDigivision Systems
2026-09-02
★☆☆☆☆
1/5

It's that bad, it's actually quite funny. prepare to lose an hour or more of your life.

JJ
2026-09-01
★☆☆☆☆
1/5

updated and my phone running grapheneos is suddenly too insecure for the app. what a joke, the phone is not even rooted and is significantly more secure than most other phones.

TTony Harrison
2026-09-01
★☆☆☆☆
1/5

found out today ive been over a year trying to get app to work worse ever and customer service dont give a dam worst ever avoid them

GGraham Parker
2026-09-01
★☆☆☆☆
1/5

Incompatible After app update, poor!!!

BBen Onley
2026-08-31
★☆☆☆☆
1/5

doesn't tell me my user name. chat doesn't work. trying to register online results in a loop where it directed me to the app. I want to use the browser interface. this dark pattern is unacceptable. I clicked "register", not "download and use the app". the bank itself is great! oh, and even when using the app it's just broken so there's no way to adjust my direct debit from minimum to a set value, or pay off in full, and the help is a loop back to the app! or a pdf form?! chat is broken too.

LLes TUDOR
2026-08-30
★★★☆☆
3/5

The app itself is fine. However, it contains a button to Add your card to Google Wallet. I used this and as a result my card was blocked. I would suggest this button be removed from the app is it is worse than useless.

MMike Civil
2026-08-29
★☆☆☆☆
1/5

Unable to login on new phone or on website due to app's utterly useless facial validation process which fails every time regardless whether using driving licence or passport. No clear way to resolve as website login wants code from app which obviously I can't get. Not impressed and very close to closing account which I've had for years.

BBill Vicker
2026-08-29
★★★★★
5/5

good ecperoenve

MMaaxwell Santhosh
2026-08-28
★☆☆☆☆
1/5

Still terrible.

RRay Cunningham
2026-08-28
★★☆☆☆
2/5

I cannot login to the app unless it is updated. can't update because your app now says my device is incompatible even though it's always worked fine. can't login on web page as it needs a code generated by the app that won't open for me. utterly useless

JJanet Bowden
2026-08-27
★☆☆☆☆
1/5

I'm unable to install the new app as it's not compatible with my mobile phone.

WWendy Ainsby
2026-08-26
★☆☆☆☆
1/5

not good at all.

NNigel
2026-08-25
★★★★★
5/5

excellent card

MMaciej Klusek
2026-08-25
★☆☆☆☆
1/5

No longer supports Huawei P30 pro. Rubbish.

JJock McGown
2026-08-24
★☆☆☆☆
1/5

Absolute rubbish, unable to develop account after more than 10 attempts.

RRoger Checkley
2026-08-24
★☆☆☆☆
1/5

tells me to update app and then says can't do it

CChristine Jones
2026-08-22
★☆☆☆☆
1/5

Always difficult!

LLuca De Angelis
2026-08-22
★☆☆☆☆
1/5

The app no longer works and the upgraded app is no longer compatible with my phone. So I now have to pay £600 for a new phone just so i can continue to use the app? This is a joke. i see the the developer is 'HSBC Bank'. Since when were HSBC web developers? Who are the real developers hiding behind the name?

GGeorgina Farapo
2026-08-22
★☆☆☆☆
1/5

This app is completely useless😡

TTerrence steamboat
2026-08-20
★☆☆☆☆
1/5

Last update (05 Aug 26) now demands a non-rooted device. I have been using the app for a year on the same rooted device and now I am suddenly locked out of being able to pay my credit card. I will be paying my balance in full and cancelling the card.

RRobin Needham
2026-08-19
★☆☆☆☆
1/5

Redirects to website which then tells me that online banking is not working (again), "Please try again later." So frustrating.

MMuriel Halliday
2026-08-19
★☆☆☆☆
1/5

app was not compatable with my device.

DD MCD
2026-08-18
★☆☆☆☆
1/5

impossible to use to activate card

SSuzy Gang Kopik
2026-08-16
★☆☆☆☆
1/5

Having used the app for years, the new update is not compatible with my phone... Sadly that means I am no longer using my M&S card...

MMay Barnes
2026-08-15
★☆☆☆☆
1/5

can't access my account. asking for updates but not getting on to the banking app.

JJillian Davies
2026-08-14
★☆☆☆☆
1/5

poor service. just because I have an old phone the app no longer works

PPhilip Marc
2026-08-14
★☆☆☆☆
1/5

I had to install the app on my personal work phone and also had to uninstall two apps in order to get this one to work properly. This is just ridiculous I've never seen any other app do this nor go to this extreme. Please update your app to work correctly with all apps installed (yes, they are safe).

JJude
2026-08-14
★☆☆☆☆
1/5

They stopped supporting my phone, though my phone still work like a brand new phone.

JJo Nea
2026-08-13
★☆☆☆☆
1/5

Mobile not compatible with app...... Buy a new phone was the response, but M&S won't pay for it!

MMartin Arrowsmith
2026-08-13
★☆☆☆☆
1/5

Awful, at least it failed quickly. I couldn't get past entering my DoB. , following which it simply said "something went wrong" and took me back to the initial screen. Same thing each time I tried.

Mmartin mckenny
2026-08-12
★★★★★
5/5

exerlent

CChiefbottlewasher
2026-08-12
★☆☆☆☆
1/5

Won't work on my older mobile.

SShaddup & Ryde
2026-08-12
★☆☆☆☆
1/5

M&S just switched off support for graphene OS. No notification. So in essence they lost a customer, cutting the cards up bye bye M&S, expect a call from me tomorrow. Would rate ZERO stars if available.

EEdward
2026-08-11
★☆☆☆☆
1/5

I am now blocked from using this app via Samsung secure folder with the latest update.

PPamela Cole
2026-08-11
★☆☆☆☆
1/5

Tried to access the app but it forces an update and then says my phone is incompatible! An unending loop! So cannot access online banking any more. What a disgrace, I'd expect better from M&S. Thank goodness I haven't gone paperless or how could I pay my credit card bill????? Please FIX asap!!!

HHelen Archer
2026-08-11
★☆☆☆☆
1/5

Unable to even get set up. Tried to get this app set up many times over several years as the phone line charges and the waits are awful. It just loops me round and round in circles no matter what customer services suggest. Years ago I had to close my M&S back account because it was inaccessible and that took me 2 years. Had my credit card about 25 years now and seriously thinking of getting another card now. my mum had the app working but is now locked out for having no photo ID thats current

JJackie Allen
2026-08-11
★☆☆☆☆
1/5

Not compatible with cell phone can't do anything but close account

AAllison Mc Avoy
2026-08-11
★☆☆☆☆
1/5

I can't get this app to work on my phone

MMahesh Chandrasekar
2026-08-10
★☆☆☆☆
1/5

extremely frustrating app. does not allow apps from other app stores to be used, even fr. legal stores like fdroid. would give zero stars if possible.

NNeville Hill
2026-08-10
★☆☆☆☆
1/5

absolutely useless, you have to have two devices, it does not work, it does not offer the options it is supposed to have total failure.

AAlan Peat
2026-08-09
★☆☆☆☆
1/5

My phone will not accept the new app ! So now I can no longer access my account. Great.

LLuke Molloy
2026-08-07
★☆☆☆☆
1/5

I have an S25 ultra which is android 16, supposedly compatible. after going in circles for hours I am still unable to register for digital banking. possibly the most useless app I have ever encountered. is this what I have to look forward to?? M+s please up your game. Millenials and Gen z won't accept this

CCaroline O (Caro)
2026-08-06
★☆☆☆☆
1/5

signing up to this app is really ridiculous. I keep failing the security set up and it gives no reson .I am closing it up and moving on M&S.

JJayne Anderson
2026-08-06
★☆☆☆☆
1/5

Upgrade no longer available on my phone.

SSusan Chadwick
2026-08-03
★☆☆☆☆
1/5

I was unable to download the new app as it not compatible with my phone. I phoned the helpline to pay the balance and close my account with M&S. Sorry to have to do that as I have used the banking app for years

DD TV
2026-08-03
★☆☆☆☆
1/5

no longer works on my phone, says its rooted even though it is not

DDave X
2026-08-02
★☆☆☆☆
1/5

Was good app now new update not compatible anymore so can't use it anymore! not getting a new phone just for M&S!

Jjeffrey gilburn
2026-08-01
★★★★★
5/5

My M&S card is a convenient way to shop etc and it's easy to keep track of my balance.

MMargaret White
2026-07-31
★☆☆☆☆
1/5

had everything on app but nothing re changing banks to yourselves

OOli Deakin
2026-07-31
★☆☆☆☆
1/5

chat with us not, not been working for 3 months

BBen Dursley
2026-07-30
★☆☆☆☆
1/5

App was fine until recent update, now no longer works with the Samsung Secure Folder.

DDean Burdall
2026-07-29
★☆☆☆☆
1/5

dreadful, forced me on here and took away Sparks points

AAlastair Graham
2026-07-29
★★☆☆☆
2/5

V difficult and unnecessary as I am already registered with M&S bank

Kkim bailey
2026-07-28
★☆☆☆☆
1/5

This app is harder to register with than any of my other banking apps, I gave up!

Ccharleston chin
2026-07-28
★☆☆☆☆
1/5

it doesn't support secure folder from Samsung devices. it would be more secure to run on samsung secure folder, now it is complaining not safe.. what a ridiculous app

Ddexter
2026-07-27
★☆☆☆☆
1/5

won't even allow me this install. forces operating systems they chose only.

EElizabeth
2026-07-27
★★★★★
5/5

very clear instructions

JJ
2026-07-27
★☆☆☆☆
1/5

Doesn't work in Pixel Private Space, and says to remove all other Private Space apps. What kind of stupid take on security is that from your team? Private Space was created for scenarios like banking apps, to improve security. Why you would code an app to intentionally not work with it, is quite frankly beyond comprehension. If this isn't resolved in the coming months, I'll look at alternative banks to take my business to.

OOld Country Crossfire
2026-07-26
★☆☆☆☆
1/5

this app simply does not work, Photo ID registration didn't even validate me when I have a physical card and an account

DDaniel Macqueen
2026-07-25
★☆☆☆☆
1/5

I cannot download as it's not compatible with my phone model, which is the same model as the one that the app used to work on.

AAndy Roberts
2026-07-25
★☆☆☆☆
1/5

Not compatible with my device 🤣 . Makes you wonder who came up with these ideas. Best way to get rid of a valued customer.

AA Google user
2026-07-25
★☆☆☆☆
1/5

Aargh. Tried using the app only to be told I had to update to the latest version which I can't do as apparently the app won't run on my version of Android. So no online banking until I upgrade the phone. irritating beyond belief.

MMarina Hilliard
2026-07-24
★☆☆☆☆
1/5

Phone is less than 5 years old but is not compatible with the software, ridiculous waste of time

AAndrew Doyle
2026-07-24
★☆☆☆☆
1/5

The chat function doesn't work...at all. Haven't been able to get any support on this whatsoever.

DDAVE LAYCOCK
2026-07-23
★☆☆☆☆
1/5

Forced to update the app to use, but on screen message says not compatible with my phone. which moron signed off this upgrade ???

MMatt Genner
2026-07-23
★☆☆☆☆
1/5

Utterly useless. I have a 14 digit loan reference and cannot register for internet banking. I've never had such a woefully inadequate internet banking experience. If you're at the point where you need to download this app, you've already made a mistake. Avoid. Avoid. Avoid. Given 1 star because I can't give 0.

TTharindu Gamage
2026-07-22
★☆☆☆☆
1/5

The worst banking app i have ever used, have tried multiple times to sign up to activate the card but it cannot seem to verify identity to get past using different ID methods, regret getting a cc from M&S, avoid.

DDavid
2026-07-22
★☆☆☆☆
1/5

The app has stopped working on rooted devices, what a joke. There are NO security risks with me running GrapheneOS.

MMr S
2026-07-22
★☆☆☆☆
1/5

rubbish app will stick to paper statements

HHels S
2026-07-22
★☆☆☆☆
1/5

horrendous. WHY can I only carry out credit card functions on the app, of which I had to dig out an unused tablet to download on. trying to carry out a balance transfer but the on screen buttons are greyed out - being told to scroll to read t&Cs but button won't go green to be able to move on to next stage. reloaded app to no avail. infuriating. don't take out an m&s credit card would be my suggestion.

JJagdeep Singh
2026-07-21
★☆☆☆☆
1/5

I need a new phone for this app

SStevie
2026-07-18
★☆☆☆☆
1/5

Total waste of an app, have tried multiple times to register and activate my new credit card, can only get past the credit card and date of birth screen, it then tells me I'm unable to register and after 3 times of putting in the correct details it locks me out! Have then tried phone support after this, just about everything on the website and phone support tells you to use the app which I can't. I'm struggling to even cancel my credit card now because I physically can't activate it!

EEphraim Berehe
2026-07-18
★☆☆☆☆
1/5

Its not working properly

SSarfaraz Ghaffar
2026-07-15
★☆☆☆☆
1/5

The worst of all I used

MMichael Shannon
2026-07-14
★☆☆☆☆
1/5

The app no longer works on android, well done!!!

RRory Leech
2026-07-14
★☆☆☆☆
1/5

Rejected my registration with no reason given multiple times, no support method available other the app itself (obviously not viable during account setup), a paid phone number, and sending literal mail. Can't even cancel my account without giving them money.

FFrancis Law
2026-07-14
★☆☆☆☆
1/5

Unable to update. New version not compatible with my mobile

DDavid Heape
2026-07-10
★☆☆☆☆
1/5

Pure Genius -During a purchase, App insisted on upgrading whilst opening and apparently my phone is now not compatible with the new App. So how do I now use online banking - good thinking, what idiot thought of that? Consequently can't use the App anymore. What a great way of retaining your older more affluent clientel M&S. Note that older clientele (which are a greater part of M&S), keep their phones much longer and don't upgrade every year. Don't suppose that occurred to you?

GGordon Barker
2026-07-10
★☆☆☆☆
1/5

can no longer use as update won't work on my phone

JJonny Vaughan
2026-07-08
★☆☆☆☆
1/5

FUTO keyboard is not a security risk. Yours is the only app on my phone that pretends it is. Lazy devs.

JJawad
2026-07-08
★☆☆☆☆
1/5

Chat doesn't work now. Previously told them to fix the incorrect interest charge, they said it would be fixed in next statement, but still not fixed!

JJohn Chan
2026-07-08
★☆☆☆☆
1/5

all of a sudden, my mobile is not compatible with the MandS banking app anymore?? all other banking apps still usable, so I will not be using MandS bank app from here onwards.

SSteve Breach
2026-07-08
★☆☆☆☆
1/5

app does not work on my phone (android) but is G4. also will not let me send.

VVal Wotton
2026-07-07
★★★★★
5/5

Good!

CCarol Walker
2026-07-07
★★★★☆
4/5

I would just like to increase my direct debit amount payment, but every time I try, I get told that you cannot trace me! This is very frustrating and I'm tempted to not bother. Please can you help me?

Ddebbie cousins
2026-07-07
★☆☆☆☆
1/5

rubbish cannot update on my phone

CClive Cane
2026-07-07
★★★★★
5/5

Not available on my divice Greatly disappointed. Why?

JJON HOBSON
2026-07-06
★☆☆☆☆
1/5

Not compatible with my phone which works fine for every other banking app. Can't access on line because l, guess what, I need a code from the app! Rubbish.

GGraham Huxley
2026-07-04
★☆☆☆☆
1/5

does not work with my phone

DDavid Wright
2026-07-03
★☆☆☆☆
1/5

App has updated and is no longer compatible with my phone and there is no other way to login to check balance.

CCharlotte B
2026-07-03
★☆☆☆☆
1/5

Did an upgrade, then suddenly my phone wasn't compatible with the app - even though it's been working fine for ages. Now I'm having to wait for details in the post to access my account.

JJean Clack
2026-07-03
★☆☆☆☆
1/5

Have used the app for years. Now latest update says my phone is incompatible! Annoyed. Why??? ????

WWendy Smith
2026-07-02
★☆☆☆☆
1/5

no longer supported on my phone. just because my phone is older doesn't mean I should be forced to buy a new one to access the bank

JJuliet McMullen
2026-07-01
★☆☆☆☆
1/5

woeful

Cc magrath
2026-07-01
★☆☆☆☆
1/5

Not compatible with my phone

LLei
2026-07-01
★☆☆☆☆
1/5

i am trying to activate my account but no luck. have spoken to 3 customer reps as I am not receiving the one time codes. my number is correct as I can receive codes sent to me but not the code I requested via the app. theres no way to register on the website and im still stuck.

EEd Thaddeus
2026-07-01
★☆☆☆☆
1/5

absolutely rubbish. this new updated app is somehow even worse. it keeps telling me I have no cards. I definitely do, Im holding them..

SSophie T
2026-06-30
★☆☆☆☆
1/5

no longer compatible with my device so no more mobile banking for me I guess

SS Denbury
2026-06-29
★☆☆☆☆
1/5

App doesn't work on my phone

AA Google user
2026-06-27
★☆☆☆☆
1/5

absolutely useless app..after years on it, m and s have nowblocked my access to it because my phone isnt compstible all of a sudden ..??? trying to create access on my laptop is a bloody nightmare..to get from one stage to another its ridiculous, timewasting and DOESN'T work anyway. im transferring to a different provider asap..DONT GET an M AND S CREDIT CARD, yiu'll regret it.

RRuth Burden
2026-06-27
★☆☆☆☆
1/5

Difficult to use with poor chat support. Now my phone no longer supports this app and when I try to contact M&S I get stuck in a loop which tells me to use the app to contact them. How do you do that when the app has stopped working?

AAgnes Ngulube
2026-06-27
★☆☆☆☆
1/5

very difficult to long in. keeps on repeating the same things. I can't get into my account to check how much I owe. please make it easy for someone with little knowledge of Internet thanks

TT C
2026-06-27
★☆☆☆☆
1/5

Anti root for supposed security reasons but yet collects your data and sells it, make it make sense. Explain it like I'm a 5 year old. Stick to selling overpriced food, it'll work better.

NNaushil Sures
2026-06-27
★☆☆☆☆
1/5

I'm being told to update the app upon launching the app (existing customer), trying to update. PlayStore states, this app is no longer compatible with my device Huawei P30 Pro. what rubbish is this? sort it out!!!

GGeorge Birley
2026-06-26
★☆☆☆☆
1/5

trying to authenticate for mobile banking and it won't let me register. terrible experience and i will throw the card in the bin and go with another provider.

JJoanna De Lima
2026-06-26
★☆☆☆☆
1/5

I can no longer see app

JJulie Marson
2026-06-25
★☆☆☆☆
1/5

No longer compatible with my device! I cannot even use the M&S on-line bank, as to do so, I need a code generated by the app!

SSusan Morgan
2026-06-25
★☆☆☆☆
1/5

phone now not compatible with app. can't sign in online either without app. Had account for many years. Will have to cancel cc.

WWilliam Appleby
2026-06-24
★★★★★
5/5

easy to use

JJOHN ATKINSON
2026-06-24
★☆☆☆☆
1/5

App no longer available on my phone. Samsung J6.

SStuart Rimmer
2026-06-24
★★★★★
5/5

Very easy to use

JJo Bryson
2026-06-24
★☆☆☆☆
1/5

Stopped working, no access to my account now 😱

SShona Astle
2026-06-22
★☆☆☆☆
1/5

Cannot open not compatable with my phone, will now have to go back to paper.....

FFilipp Iurkevich
2026-06-22
★★☆☆☆
2/5

a joke of an app

RRobster Macinnes
2026-06-21
★★★★☆
4/5

Pay by bank is good and is useful. However the instructions for setting up a direct debit are wrong - no option I can see under 'more' as it suggests in the guidance. Would like to see real time txns/balance also.

LLaura Miranda
2026-06-21
★☆☆☆☆
1/5

Suddenly app not compatible with my phone!!! Went to open my app, and told to update it!! Only to then be unable to access my account as it says app is not compatible with my phone anymore... My phones not even old!!! 😂 So frustrating 😤 not at all happy with this service

GGerryPC1 Windsor
2026-06-21
★★★☆☆
3/5

Still appraising

GGary Crompton
2026-06-20
★☆☆☆☆
1/5

I have always used the M&S app to pay my credit card but now it says its no longer compatible with my phone 🤬 I will be cancelling my card & account with M&S & going with another provider, they have just lost a 20yr loyal customer.

DDave A
2026-06-20
★☆☆☆☆
1/5

can't view loan statements on the app and can't setup direct debits on the app. Very weird that this functionality is omitted. highly annoying. the chatbot is also pretty useless.

RRaymond Matthews
2026-06-19
★☆☆☆☆
1/5

won't let me update keeps going back to old app

SSandra Brown
2026-06-19
★☆☆☆☆
1/5

annoying and slow

Llinda hanna
2026-06-19
★☆☆☆☆
1/5

Perhaps you could restore my access to my card information without demanding that I upgrade my phone

DDom
2026-06-19
★☆☆☆☆
1/5

Why is this app now uncompatible with my phone? I cannot sign into the app to do anything because it need to be updated, i cannot update it because its suddenly incompatible with my phone! I contacted support via email which i got an automated unhelpful reply. I do not know what to do.

AAlan
2026-06-19
★☆☆☆☆
1/5

Why has M&S Bank chosen to make the app incompatible with Android 10, when all my other banking apps still work perfectly? Let's put in all the new shiny stuff just because we can, and to hell with the customers.

GGreg Pearson
2026-06-18
★☆☆☆☆
1/5

Very poor app. Why does it have to be so difficult to access you're own finances? The recent update now means I'll need to replace my phone to use it at all! Yet none of my other apps or bank accounts require this. Only gave 1.star because you can't give zero! You can do so much better M+S (if you wanted to)

MMichael C
2026-06-18
★☆☆☆☆
1/5

unusable on Android 10

PPeter Banderwick
2026-06-18
★☆☆☆☆
1/5

Abssolute Rubbish, can't use it keeps rejecting ID . Why is it you can borrow large sums of money with no ID, yet you need ID to use banking app . Regretting it already

MMichael Carroll
2026-06-16
★★★★★
5/5

Very quick in responding and dealing with attempted fraudulent activity. Thank you M&S

SSd E
2026-06-16
★☆☆☆☆
1/5

worked fine then needs update and no longer compatible with my phone! useless will be closing account soon

EErica Wilkinson
2026-06-16
★☆☆☆☆
1/5

This App is so frustrating I have been trying for days to get into my account and check my statement with no luck. You can't identify me I've put every card number account number birth date everything but can't get in. This isn't any good to me!!

MMargaret Graham
2026-06-16
★☆☆☆☆
1/5

Nightmare trying to get my card unlocked.

CCHRIS OLIVER
2026-06-15
★☆☆☆☆
1/5

Have used online banking app for years. I now can't even download it, states not compatible with my device!!! I have contacted customer services head office.

NNina Smith
2026-06-15
★☆☆☆☆
1/5

difficult to use, poor interfaces, not compatible with phone. despite having a smart phone and all other recent updates for apps fine.

KKevin Coogan
2026-06-14
★☆☆☆☆
1/5

trying to register online banking... only allowed via app. app technology cant create sufficient clarity from my s24 phone (camera takes decent pictures). AI tells me it's the app. website forces download of app and here is the frustrating loop

NNye Canham
2026-06-14
★☆☆☆☆
1/5

cannot use keypad when entering information

PPeter L
2026-06-14
★☆☆☆☆
1/5

Just because I have an old phone I can't log in into my account. Ridiculous.

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