Download Airtel: Recharge, Bank & Loans V4.154.6 APK Free, Mod Premium

very very poor service they provide, no responsibility for customer service, they put just a bot who says sorry for ur inconvenience there is some technical issue , no Real person receives calls, Tribble service, Jio Services were far better than these , and now after getting airtel wifi it's connection is get slowed after every month, even when you are in house wifi sometimes not connecting

Extremely disappointed with Airtel services and this app. My calls are not connecting and there is a major network issue. When I call customer care (121/198), it's trapped in a useless AI loop and never connects to a human agent. Even through this Thanks app, I cannot register a proper complaint. Total waste of time and worst customer support. Fix this immediately or I will port my number to another network. i port my number to other company.

Team Airtel, I have opened account in airtel payment bank, I won't be able to register for upi transaction in airtel payment bank, whenever I tried to do so, there is in error showing "UPI REGISTRATION UNSUCCESSFUL An unexpected error occurred while processing your request" I am trying from last 1 week everytime this error coming up please resolve this issue

Features and data packs are good with airtel. when it comes to raising complaints or a service request you need to interact with an AI bot which is annoying a lot. My wi-fi internet speed is very slow for which I raised a ticket through bot and the ticket resolved automatically without resolving the problem. So prefer Airtel only when you have the patience to deal with customer service without humans.

Very disappointing Airtel network experience. The network is extremely unreliable in my locality, making it impossible to play games or use the internet consistently. I had to switch to Jio to complete an important task because Airtel could not provide a stable connection. Airtel often claims to offer excellent internet speed, but they fail to mention that the quality is limited to certain areas. I have been using Airtel for several years, yet the same network issues continue in my locality...

Most pathetic app experience. It has the worst chat box,keeps repeating like a generic chat box .The recharge experience was also not good,as sometimes because of the glitch it just doesn't succeed.Have to go through lot of hassle just to get anything done .

it's very easy to pay for services, but it's impossible to cancel any service. The support team claims they can not help you cancel. they don't give unlimited data in sim, it's a scam, wifi doesn't work 3-5 days a month. Do yourself a favour and go with tata wifi and jio sim.

i Suggest who ever is viewing this review, please take my words if you are using just port to some other operator or if you want to port to airtel then please don't . ❌️They next level scamers❌ they advertise many things but there implementation zero.I have network related issue when i try to contact with customer care ,always stuck with the chart bot ,it is impossible to talk with customer care .after a long try i am able to place a complaint in the app but still my issue is not resolved yet

Hi Airtel, I have been facing an internet connectivity issue for the last 10 days. The internet service is not working, and I have been trying continuously to raise a complaint through the Airtel Thanks app, but I am unable to raise a ticket. The contact number provided for support is also not working, and despite trying for the past 10 days, I have not received any proper response or assistance. This is extremely disappointing and reflects very poor customer service and maintenance.

I am writing this out of sheer frustration and disappointment with Airtel's pathetic service. My Wi-Fi internet has completely stopped working, and it has been well over a week now. Despite my repeated attempts to reach out, your customer support is completely unresponsive and utterly useless—nobody picks up calls or bothers to provide a proper update. It feels like you simply do not care

Airtel is not good, took forever to get a sim in the store, then had to re confirm my ID 2 weeks later and it stopped working. Now the recharge was wrong and had to pay again. Super unclear and misleading on purpose. Best to get an esim somewhere else as a traveller, not worth the time & hassle. Too many spam calls and sms as well, outrageous!

everytime you pay with it it shows a worst and same check cbill voucher as gift for the transaction, annoying always . unable to show the transaction status to the merchant. will uninstall and close the savings account. edit: airtel after reading my concern completly replied with automatic chat bot to raise a complaint by dailing toll-free. why would I do that, I no longer customer of airtel after repeated frustrations

Never ever need to use Airtel network or application.It has been around one month passed continuously writing mail and raise complaint through the app too but there's not a single positive feedback received and internet problem is going continuously. In spite of sharing screen recorder videos on daily basis by mail. But the Team is doing nothing instead of auto mail reply.

It's been a year and the chatbot remains useless. If the bot can't solve (it can't 99% of the time) it then at least let an actual human take over so the customer can have a proper chat and get the issue resolved? The OTT benefits do not work sometimes. My prime video sub benefit has failed to be claimed twice in a row now. The recharge page also shows error sometimes despite good connection & it's inconvenient when I'm in a rush. I recently had the same problem and had to use gpay for recharge.

Very disappointed with Airtel’s customer service. I have been facing serious network issues since last week, and the problem still hasn’t been resolved. What makes it worse is that I’m unable to properly connect with customer care, and the customer care number provided through the Airtel app is showing as invalid. There seems to be no proper support or solution for the issue. Terrible experience with Airtel as a network provider. I expected much better service and customer support, but this ha

Airtel keeps using Class 0 messages for advertising and useless information. These messages can't be blocked and interrupt anything you are doing on your phone as they pop up suddenly over the app you are using. Airtel app does not provide an option to turn it off. There is no category in the complains section for it.

Hardly working network. Always not available while actually required. Worst network I have ever used. 5G is very far, we are not getting a normal interest connection. Good in Advertising only, actual network performance is very poor. Jio or Vodafone will be better option than Airtel.

My internet connection hasn't been working properly for the past 4-5 days. I had complained about this earlier but no action was taken. It takes a very long time just to open Google, and even a standard video keeps buffering. Please resolve this issue otherwise I will port my postpaid SIM to another network. I am paying my postpaid bill for nothing; if this problem isn't fixed, I will submit a porting request.

This is honestly one of the worst customer service experiences I have ever had. I couldn’t even find an option to select less than 1, and for every issue, you keep redirecting customers to this one app. But when we actually need customer support, there is no proper customer service available only a useless chatbot. Even the chatbot provides only 5 fixed options, and if our issue is not one of those options, there is absolutely no way to get help or speak to a real customer service representative

Don't buy this service at all. It's absolutely third-class. Whenever the Wi-Fi stops working, they make you struggle just to get the issue resolved. And when you ask to disconnect the service, they start adding all kinds of charges and literally harass customers. They tell you the plan costs ₹499 but end up billing you ₹900. Their customer care is also very difficult to reach. I've already submitted a disconnection request, but they're still delaying the process. Based on my experience, I strong

The change of plan to dth or iptv is a scam. They asked me to make a down payment of 500 rupees. it has been more than 2 weeks, and no call from a technician. A few months ago, I had paid for iptv, and the request got canceled. No refund of 500 rupees. Customer care number is useless as it is only automated response. Track service and chatbot are also useless. The Wi-Fi connection is very slow, and there is no way to rectify it. I might as well cancel and switch to another network.

Airtel advertises Unlimited 5G, but my experience has been completely different. Even when my phone shows 5G, the internet becomes extremely slow or stops working, especially when I actually need a stable connection. I have complained multiple times, and customer care keeps saying there is an issue with the Unlimited 5G service, but the problem continues without a permanent solution. If you advertise Unlimited 5G, customers should actually receive usable 5G internetnot just a 5G icon on the phon

the worst app I have ever used because never tells the alerts or missed calls on same time and also for knowing missed calls you have to download their app which is compulsory after getting an expensive recharge service is very worst 💔 sorry Airtel I am going to port you in other Sim I was a good supporter of yours and also using 2 Airtel Sim for personal use but not now

Well, it does what it is supposed to. But the design is excessively chunky and it has more popups and clutter than an infected tabloid website. Checking the validity and data balance takes more clicks than it should. This app is an annoying necessity rather than the amenity it claims to be.

Worst experience with Airtel Thanks app. My bill payment got stuck, but the amount was deducted from my account. I received no confirmation or receipt. Customer care claimed they sent the receipt by email, which I never received, and disconnected the call. Very disappointing and unreliable payment experience.

This app is useless , if we check for wifi plans it automatically takes requests for new connection , App is really worst for checking other details , invoice details etc... we cannot raise a complaint we need to go through long process and if my internet is disconnected how can I raise a request and how the app will check for error... we cannot raise a complaint from another number you people need registered mobile number, what the use of app help chat when Ai doesn't understand the query...

Why do I have to put in a day's effort to figure out how to top up my unlimited air fiber data, when my monthly data limit has been exhausted? Why is there no quick card to see my monthly data usage or top up the monthly data limit? Do the developers even understand what a user journey is? The Product Owner of this app should be terminated for having absolutely useless quick cards and home page.

Wi-Fi is unreliable, with too many outages. I regret getting Airtel Wi-Fi if you’re considering it, look elsewhere. The app claims 24/7 support, but it’s just a bot limited to predefined questions. If your issue isn’t listed, you’re on your own. Even after reaching customer support and raising a complaint, they’ll close the ticket with or without actually resolving your problem. The one thing that does seem to work consistently is the reminder to pay the bill.

One of the worst wifi service is provided by Airtel. For about 15 days now I am facing low speed and they aren't willing to replace the router or resolve the issue. Their only fix is to restart the router. Shameless people worst network provider. Switching to Jio soon. When I try to contact the customer service it says issue already open it doesn't connect me to the person.

The Airtel Thanks app's data usage tracker is completely inaccurate. The app shows less data usage than what's actually being consumed — data runs out much faster than what the app displays. Because of this, there's no way to know how much data is actually left, and a "no balance" message suddenly pops up. Please fix this tracking issue soon, as customers are facing a lot of trouble managing their data because of it.

Such a terrible experience with Airtel UPI services. I constantly receive errors like Something went wrong and An unexpected error occurred. I contacted customer support and they asked me to send an email, assuring me that the issue would be resolved within two working days. However, there has been no actual resolution only repeated assurance I am genuinely surprised that the issue has still not been understood, even after I provided screenshots of the errors and clearly explained in detail

I've had to pay for recharge TWICE before and right after the payment the sims suddenly seem to stop working at all. Like it shows on the app that I have data and prepaid for services but am unable to use the internet and when I try to make a call it tells me that my outgoing service has expired. Once, ig it could happen. But twice back to back? literally what is the issue? maybe I'm not understanding something? it's just so frustrating especially because I wasted money for two months' recharge.

Airtel Recharge is very convenient and easy to use. Recharging my mobile is quick and simple, and the plans are easy to check. The process is smooth and saves time. Overall, a useful service for managing mobile recharges. ⭐⭐⭐⭐⭐

As you open the app so many popups and useless loading of airtels own ads. Worst experience ever. If someone is installing your app than everytime what is the need to show many popups due to which app takes longer time to load. Why not just create your all services navigation so if user wants to go there own his own.

Very poor service! It has been 3 days since we started facing a network issue, and no one has come to check or resolve it. Despite repeated calls, nobody is responding or taking responsibility. This is extremely disappointing and a complete waste of time. Please improve your customer service and resolve issues promptly.

"I am trying to find a solution to my problem in chat support, but all I see there is just 'buy this' or 'buy that'. I can't find any option for Wi-Fi issues anywhere." My Wi-Fi is connected, but I can't see how many users are connected in the app.

I have been using Airtel from last 12 years, but I never felt it will lower it's network this much low. I have raised my tickets for internet issue but still no improvement for last three months it's working like 2g, now I don't even have internet strength that i could open the Airtel app to register the issue. Losing hope for this network also.

Couldn't update the email id through mail also and not through the app also and not through the customer care phone number also. I have returned my wifi router on 22nd August but even after that, there have been continuous calls from Airtel stating to return the wifi router. I couldn't contact the agent or a human person through customer care number also. Only AI is speaking. Worst of all airtel experiences I have faced till date. I would not recommend it to anyone. worst service experience.

there was once a point of time where I had given airtel a 5 star rating for their services. unfortunately I have now changed it to 1 star. they removed the plan which was comparatively cheaper. just to switch from postpaid to prepaid, i have to pay an amount. not just that, the (prepaid) pack which was already existing is also terminated. good service but cheap tactics.

"Terrible app and service! Installed the Wi-Fi a month ago. I have a 100Mbps plan but get very slow speeds. On top of that, the app is totally broken—clicking 'Restrict all or selected devices' blocks the entire network instead of just the chosen device. No option to set a device limit either. Very frustrating experience😔. Fix this bug ASAP!"

When customers run out of data, this app should still work so that customers can buy more data or any other packages that they would like to subscribe to, cutting off access to your own app during such emergencies is a foolish thing, do business smartly... wifi is down for 2 days, all they lie is, it will be restored shortly, zero customer service, Airtel black is really dark and terrible.

airtel wifi service are getting worse. Interseting part is whenever I face the internet issue , I can see the airtel service engineer working nearby. So basically they fix one person issue nearby and made another connection down. A very good way to keep the sevice request coming to keep their job. worst and worst service. keep stalling time Every month have around 2 days outage that too in working days. Working people please check reviews in your area for outage.

⭐ 1/5 Very poor network experience. The calling quality is extremely bad, with frequent call drops and voice interruptions. Mobile data is also very slow and unreliable, even when the signal appears to be good. Internet speed becomes almost unusable at times. I expected much better service from Airtel, but the network and calling experience have been extremely disappointing. Please improve the network coverage, call quality, and data speed.

One of the basic option is downloading the Tax invoice for any recharge that we have done, That is also not there. Same thing i have tried to contact customer support but no response, also i have sent an email and still no response. very worst but i need the tax invoice for my official purpose. Very worst service even a basic requirement is also not available

I am disappointed with Airtel support. The chatbot does not understand my queries, and I need to speak with a real customer support representative. I am paying for unlimited 5G data but not receiving the benefit. I have also already paid my 1 GB data loan, but the app still shows it as unpaid. Please verify my account, update the loan status, and resolve my 5G issue urgently. I have also emailed you about this.

There are many reasons for my disappointment but let me write only 2 1.You always show 100% data used even if there is more than 150MB data left and I was unable to use that amount of data though I have paid for that 😏 that's called #SCAMMING 2.You removed some prepaid packs ! At least you should have given people more choices to select 🤨

⭐ 1/5 Absolutely terrible service. I have a 2GB/day plan with Unlimited 5G, but after my daily 2GB data was exhausted, the internet became extremely slow and practically unusable—even when my phone was showing 5G. What’s the point of advertising “Unlimited 5G” if it doesn’t actually work when needed? Very disappointing experience. 1 star because 0 stars isn’t an option.

Unlimited 5g never works. they say recharge validity for a data plan is for 2 days but if you recharge at the evening around 7, they say it is a day and then you have only one more day as the previous 5 hours was considered as a day. I feel cheated and annoyed with this. I feel like I should port to a different service provider. network is also becoming poor, recently it loads a lot even when you have data balance

Absolutely disappointing service. Airtel advertises “unlimited” data, but after around 300 GB, customers suddenly face restrictions. If there is a usage limit, then it should be clearly mentioned instead of promoting the plan as unlimited. Calling it “unlimited” and then restricting the service after heavy usage feels misleading and extremely frustrating. Customers deserve clear and transparent terms before paying for a supposedly unlimited plan. Very poor experience. I would definitely

I am facing problems of not connecting to the 5G network. Instead of 5G I am getting 4G network. And i enabled my 2G,3G,4G,5G network and also have the recharge of 5G network when I complained in the app they did nothing about it and customer care seevice(24/7) of this app is very bad it keeps repeating his dailouge after listening the problem. Trust me this app is more worse than I thought. And in this area there is 5G network available. But still having poor network.still having 4G network.

Absolutely pathetic Airtel service! I paid for a 2GB/day + Unlimited 5G plan, but even while connected to 5G, my data stops working after the 2GB limit. Then what’s the point of “Unlimited 5G”? Slow speeds, unreliable connectivity, and endless frustration. Airtel’s 5G feels like nothing but a marketing gimmick. Extremely disappointing!

I don't want to give even one star for the service but as I have no option I'm giving one star. The customer care and the response for the issues are the worst. We have been facing WiFi issues for the past 3 days and I have called the customer care almost 5 times and till now I got no update and no agent has been assigned. When asked for an issue, they are stating that outrage issue. But when asked for a solution, no one is able to answer. Only the brand is big but the maintenance is too low ❗

Dear Airtel Support Team, I am facing frequent network issues with Airtel. The network often becomes very slow, and 5G sometimes stops working, preventing me from properly using my unlimited 5G data. As a result, my 2GB 4G daily data gets exhausted quickly. Also, there seems to be no proper option in customer care to report network issues. Please investigate and resolve this problem in my area as soon as possible. Kindly register my complaint and provide a Service Request Number.

Unreliable, severe payment routing bugs! Absolute nightmare experience with Airtel Payments Bank. The app has critical bugs where you select one beneficiary or contact, but the money gets routed to a completely different account. It happened to me twice back-to-back on a recharge and a transfer. Transaction processing times are ridiculously high and delayed. Customer support is completely unhelpful when bugs misroute your funds. Avoid at all costs!

Very dissatisfied and disappointing app and the plan too. The 2GB + Unlimited 5G works until the 2GB actually gets used. The 'Unlimited 5G' feels like a scam now. Facing this problem from like past month thinking it will get fixed but no change. The 2GB High speed data works at high speed as mentioned but that is all what you get. Hoping this issue gets fixed or alternative service provider will be better.

Ever since Wynk Music was shut down, the HelloTune section in the Airtel Thanks app has become completely useless. The search engine is terrible. When I search for good Bengali songs (like tracks from the movie 'Angaar'), they don't even appear in the library. Instead, the app shows completely irrelevant and low-quality results. The music library and search algorithm need an urgent update. Highly disappointing user experience

I won't recommend this non sense service provider to any one I don't know why the people are using Airtel, for the customer service they have only chat gpt which have limited access for the issues and you won't connect with customers Executive from non Airtel number they don't have option for the other number now if the number is not activated due to same technical error than how can people connect with customers Executive!! even the gallery Also not ready to help !

I had to give this app one star, although honestly, I don’t believe the app or the company deserves even that. I have been experiencing persistent network issues for nearly a week now. Unfortunately, whenever I try to report the issue through the app, it redirects me to a blank page that does not respond. This has been extremely frustrating and disappointing. If the issue is not resolved soon, I will seriously consider changing my number and switching to a different service provider.

Very poor network service and customer support. I have been complaining about the same issue regularly for the last 1 year. Every time customer care says “1 week”, “1–2 days” or “it will be fixed soon”, but nothing happens. 5G worked earlier in my area but has now stopped. During power cuts, Airtel network completely disappears. Area PIN: 804402. No proper action despite repeated complaints. Extremely disappointing.

I'm changing my review to single star as the app always hangs or it is very slow and airtel keeps on increasing tariffs, ex. earlier 199 1.5 GB 28D validity plan used to be there now they have removed it. I only need 1GB per day to increase sales and force our hands they have removed all the affordable/ convenient plans. i will port my sim to other network very soon.

Terrible system loop! Support logged my AirFiber shifting request as Fiber Wi-Fi by mistake. Now it's stuck in a permanent "Pending" loop. I can't cancel the wrong ticket in the app, and I can't raise a correct AirFiber request because of it. Fix your database logic and force-cancel this ticket immediately!

I have been facing a lot of issues with my shifting service for the past 4–5 days. Whenever I contact customer care, they say that a site engineer will be assigned and that the issue will be resolved. However, there has been no proper response or resolution so far. Every time I have to call customer care again and explain the same issue repeatedly. There is no proper coordination between customer care and the site engineer, which is causing unnecessary delay and frustration. I expected better

If I want to raise a network-related issue, I cannot do so from a location with poor connectivity because the app doesn't get enough signal. If I am unable to report issues from areas with weak network coverage, then what is the point of having this app and the chatbot for reporting such problems? I must say that the Customer Support Chat Bot is the Worst service in the app ...

You guys are not committed to resolving customer issues because customer experience doesn't matter to you. The wi fi diagnosis says the team is working on it. Even after 12 hrs the team is still working. This happens every time especially when the recharge is about to end. I am raising my queries to a bot but my recharges are filling your pocket. You guys are only looting the customer.

I have had an Airtel Wi-Fi connection at my home for the last 3 years but since the beginning of this year 2026 I have been facing the exact same problem. Even after complaining there is no proper solution. Currently I am facing this issue for the third time within a single month. Now even fixing it takes 2 to 3 days. I am very disappointed with Airtel service.

worst wifi connection, very slow, complaining from last month, still issue not resolved, worst customer support, very disappointing experience, speeds go low suddenly and is not at all reliable when important work is going on while using internet also recharge packs has increased a lot, why international yearly packs are increased directly 1000 rupees

Worst service from Airtel! My recharge was set expiring the next two days, but I started receiving repeated flash messages about the expiry rapidly. I complained to customer care, but they said there was nothing they could do to stop them. Just after disconnecting the call, I received 25 messages within 8 seconds! Such poor service and management. I’m seriously considering porting my number to another network. Shame on you, Airtel!

I am extremely disappointed with Airtel's network services. For the past few days, I have been experiencing very poor network connectivity. Mobile data is either very slow or not working at all, although I am getting a signal. I have already tried all the usual troubleshooting steps, including restarting the phone, turning mobile data on and off, turning airplane mode on and off, and checking my network settings. Unfortunately, nothing has resolved the issue. Which is even more frustrating.

I am an Airtel user for a very long time but I am getting troubled again and again because of its unlimited 5G. I have taken an unlimited 5G plan but my daily 2GB data gets consumed with 5G speed and then it stops working. I told the customer care many times and also requested many times on Airtel app but still it is not getting fixed. This problem used to happen earlier also but it would go away in 1 to 2 days but this time it is happening for 6 to 7 days. I'll end my journey with airtel here😭

The customer service is absolutely terrible. I have been calling customer care continuously for the past five days because my set-top box remote isn't working, yet they haven't provided any solution. The people assigned to resolve the issue neither show up nor answer my calls...

Worst service ever. I raised a request for Wi-Fi shifting, but their service is so pathetic that two weeks have passed and my Wi-Fi still hasn't been shifted. I was only given false assurances on calls. Whenever I asked about my request, they just used words like 'apologize' and 'we're sorry,' saying they would connect me with their experts and that I would get a callback soon—all such useless things. I recommend paying a little extra to get a private service, but guys, please don't take Airtel.

Disgusting app and disgusting SIM Airtel. I had recharged with the 2GB + Unlimited 5G pack, but the internet works only until the 2GB is exhausted—'unlimited' is just for name's sake. Also, Airtel offers free Hellotunes with their recharge pack, but even though it's supposed to be free, you can't set it and it asks to pay ₹19. It is a very cheap application, very cheap internet service, and extremely cheap customer service too. You can't even claim rewards

Very poor service. My Wi-Fi has had no internet for 3 days, with no proper way to contact customer support. The chatbot keeps repeating that the connection will be restored in 5–6 hours, but nothing happens. I even upgraded to postpaid, yet neither my mobile data nor Wi-Fi works. I’ve had to take leave from work due to this issue. Extremely disappointing and frustrating experience.

Absolutely useless customer service. I made a recharge for a data pack, and it's not reflecting. Basically unable to use data for the sim I recharged. And the AI chatbot keeps going around in circles, not even giving an option to escalate to a human representative, and instead telling me details of recharge I already know. I know AI is the hot thing right now, but atleast have an option to escalate to a human who can understand what I am trying to say.

I have never experienced such a frustrating Airtel app and customer service. They are not responding to my complaints, especially regarding the 5G data issue. Even though 5G is available, my 4G data is still being consumed. Because of this, I have been forced to recharge every day with 2–3 GB of additional data. I have raised this issue multiple times, but there has been no proper response or resolution. I’m extremely disappointed with the service, and if this continues, I will definitely switch

I used to trust Airtel and recommend it to friends and colleagues, but my recent Wi-Fi experience has been extremely disappointing. My connection stopped working just 5 days after installation. No proper technical support, complaints are automatically marked “resolved” without fixing the issue, and multiple emails have received no response. Very poor customer service and a complete loss of trust. Based on my experience, I would recommend exploring alternatives before choosing Airtel Wi-Fi.

Airtel Wi-Fi service is honestly terrible. Every evening, the network keeps dropping and the speed goes down to around 20 kbps. It’s extremely frustrating, especially when this happens regularly. On top of that, customer care is not helpful and the issue never gets properly resolved. Very disappointing service. Definitely not recommended

They keep asking me to top up as a reminder. So I topped up few days earlier. How ever instead of starting the renewal from the day pervious/current top up ends, they topped up immediately. which means I loose few days of service, which is not my intention. It ta clever plot to take more money from customer. In addition I tried to reach out to the customer service without much success.

This is a terrible bank. I opened an account with them a month ago, but I haven't been able to receive any payments so far. Even their official 'Airtel Thanks' app isn't processing any transactions; the UPI feature isn't working there, nor does it work on any other app. No one should open an account with this bank.

Very disappointing experience with Airtel Wi-Fi. It has been only one week since the connection was installed, and I have already faced connectivity issues time and time again. The connection keeps going down and is extremely unreliable. I have also contacted customer care multiple times regarding the issue, it has still not been resolved. so frustrating to have these problems so soon after getting a new connection, especially after already reaching out for help. will give zero star if I could

The chat interface is very bad. Even if a complaint is registered, it does not show any tracking details. If we click on track requests, it shows no request found. When we call 198, it shows a complaint is already registered. From 3 months , the internet is not working properly, shifted from airfiber to wifi , worked for a couple of days, and then again stopped working. No ground support. For airfiber , still getting charged for the whole month even if the wifi was not working for 90% time

Worst app and terrible Wi-Fi service. My Wi-Fi has been down for the last 6 hours, and no one is responding or providing any support. The sales team keeps calling when they want to sell an Airtel connection, but once the service is activated, the after-sales support is extremely poor. Very disappointing experience. Better to go for another brand.

If there were an option to give less than 1 star, I would definitely choose it. This is one of the worst apps I have ever used. The app is extremely slow, and the internet service is just as bad. Even after paying for extra data plan , the network is slow and often doesn't work properly even in this app. The app is laggy, frustrating, and provides a very poor user experience, fix these issues instead of making users struggle or quit from the market... #Third class said for both Airtel network

Pathetic app. Only good for charging customer first before the actual delivery and once you place the order, you are stuck. No tracking, No escalation path, No guarantee of Delivery itself (forget timely), No option of placing cancellation or asking refund status. You'll have to rely on offline contacts and many follow ups to get the issue sorted.

I am writing this as an extremely frustrated and disappointed customer.For more than 15 days, I have been continuously trying to reach your customer care team regarding an unresolved issue. I even raised a complaint, but despite this, I received no call, update, or communication whatsoever from the customer care team. To make matters worse, the complaint was marked as "resolved" without any verification or confirmation. This is extremely disheartening, especially from a company as big as Airtel.

I'm extremely disappointed with airtel network service,for the past several days ,I have been experiencing very poor network connectivity,mobile data is either very slow or does not work at all, evem though the signal is available ,I have already tried every basic troubleshooting step , including restarting my phone, turning mobile data on and off, enabling and disabling airplane mode and checking my network settings . unfortunately nothing has resolved the issue . what is even more frustrated.

26 Jul 2026: Please avoid popup ads for your loan offer and what not as soon as the app is opened. Show the ad somewhere else. Currently, as soon as I open the app, I get the in-app pop-up for loan offer from airtel, it doesn't allow me to move ahead without closing that. This happens most of the time when I open the app and is really annoying.

Airtel Broadband is easy to buy but extremely difficult to disconnect. Getting a new connection takes just one call, but when you want to close it, there's no simple option in the Airtel Thanks app and customer support is almost impossible to reach. I had to pay two months of bills despite not using the service because my disconnection wasn't processed. They call regularly for payments but don't respond when customers need help. Very disappointing experience. I won't use Airtel services again.

am extremely disappointed with Airtel's network service. For the past several days, I have been experiencing very poor network connectivity. Mobile data is either very slow or does not work at all, even though the signal is available. I have already tried every basic troubleshooting step, including restarting my phone, turning mobile data on and off, enabling and disabling airplane mode, and checking my network settings. Unfortunately, nothing has resolved the issue. What is even more frustrated

I deeply regret switching to Airtel's one-year recharge plan. Previously, when I used to recharge on a monthly or quarterly basis, I never faced any issues with network or internet speed. However, everything changed the moment I opted for the one-year plan (costing around ₹3,599) lured by the promise of "unlimited data." From the very next day, my internet became extremely slow. Most of the time, it barely works, and even basic browsing proceeds at a snail's pace. I am grappling with this proble

It took forever to load a page. I can't even check my balance, it took forever. Edit: I'm using a 5g network with good data connection but I feel like I'm using a 2g network whenever I open the app. Just to check my balance took me about 5 minutes (should not it be like some few seconds? ) it's been like 40 minutes now that I m trying to recharge and the page won't load. The update doesn't help this issue.

This Airtel Wi-Fi connection is absolutely terrible; I find myself lodging complaints every couple of days. They keep telling me everything will be fine—that it will be fixed by the next day. I’ve been using their broadband for the past 6–7 months; while I wouldn't call it excellent, it was getting the job done. However, my account suddenly stopped working last night, so I called to register a complaint.they are telling me that I never had an account linked to this number,

I gave Airtel 1 star because the service has been extremely disappointing. The internet frequently stops working, and when I need help, it's almost impossible to connect to customer care. Even when I do manage to reach them, they don't seem interested in resolving the issue. Poor network, poor support, and a frustrating overall experience. I expected much better from Airtel.

The app concentrates more on selling themselves and ads than actually showing us the details of our account. The recharge plans are nothing short of highway robbery. In that there are so many loopholes and cheap tactics.... When you recharge talktime, they cut off your data and outgoing calls 6days before your pack lapses, forcing you to recharge early. it lags and so glitchy. if you can't manage to run the app, DON'T HAVE AN APP! SIMPLE

I just don't know what's wrong with this app . I tried to open an account with airtel payment bank. it showed to deposit minimum amount to bank account but it showed 'unsuccessful' due to technical issue ,and said that they will notify once it get fixed,not showing payment options(for deposit minimum amount in Bank account) too and not able to Link upi/ bank . I tried it since last two days. didn't get any improvement in this section of this app.

Very poor broadband service. Since installation, I faced frequent Wi-Fi issues, and despite multiple complaints, Airtel never provided a permanent solution. I paid bills even when the service wasn't working. Customer support was unhelpful, and the engineers' contact numbers were often unreachable or invalid. I eventually switched to another provider, yet Airtel continues to send bills and make repeated payment calls. Extremely disappointing experience.

I have had a really terrible experience with Airtel. Whenever I recharge, only calling and SMS work, while the network data always has issues. I have to do a separate recharge of 49 rupees, which barely lasts through the night, and by 12 midnight the next day, they show it as expired. I did a 24-hour recharge for 49 rupees, so it should logically last for 24 actual hours, but they strictly follow the calendar day. I am deeply disappointed.

I tried to open an airtel bank account here, then I deposited the least needed amount, but when I tried to connect my UPI/bank account, it showed 'unsuccessful' due to some technical issues, once we fixed that we will notify you. I tried it for a week and still nothing. I can't use a bank account - for which I installed this app, and on top of that my deposited amount is stuck in there! I request to fix that section.

Really disappointed with Airtel. The customer care doesn't even bother to help or act like they are listening, they just try to brush everything under the rug. Network didn't work for over 10 days. I called at customer support twice. Gave me a timeline of 15 days, said my bill for that will be compensated. Nor did they just gave me full bill, I kept ringing- support say they highlight it every single time & yet no call ever came to help me. It's not about money, but right service.

Warning: It is impossible to recharge when you are overseas! You never get the confirmation OTP because the recharging service "ISG" that Airtel uses doesn't properly send OTP SMS when you are roaming! I get other texts, including from Airtel, without problems. But recharging doesn't work. My mobile plan is about to expire and I cannot recharge. Very inconvenient!