Justrite App

Ever since the app upgrade it's been very sh**ty. We use to enjoy using the app before the upgrade.🤦

good

failed to authenticate .

the app is baddddd

is 768o

waste of space

app no longer finds anything in the store past the main page...

very slow and laggy

Bad experience I have place my order, to set my address has become a problem, we didn't find this location, try searching for another location. this is crazy, if you're having issues with that kindly allow manual detail address or if you don't have riders yet don't let us look like a fool. this experience is so bad. kindly work on it please 🙏.

great

couldn't sign up, keep popping up error messages .

I ordered items on the app and It didn't even let me put my address for delivery, I went to pick my order and it was a terrible experience, my order wasn't ready for me to pick,the person handling the app was absent, they had to call,and they said I had to go pick my orders ? Basically physical shopping and they didn't even have most of the things I ordered, why is your app not in sync with the physical shop? Terrible experience, the two stars was just for the employee being really helpful.

This app is not as effective as I thought. I need a washing machine right now, I should be able to see the available washing machines with their details so I can make my decision and order before coming to the physical store. I can't even even see big products like that, only groceries

Please update your UI this app is very useless

Terrible😭😭. There are lots of bugs especially while registering

This is the worst e-commerce app ever. It's just useless all round, unstable and unusable. Why is it even on playstore? Still having the problem in 2026 that people complained about in 2023. How can a brand be this big and yet have a very useless app???

I won't rate you until you refund my money back pls kindly help me to do that . as at yesterday I fund my wallet to get some stuff ,till now the money has not dropped.

creating password is a whole lot of problem, they'll make you create password that you cannot remember I'm just stressed I'm done

My God😂. I almost couldn't even register. And after registering, I couldn't set my address for delivery. to click anything, it takes 3s for any action to take effect. there is a skip button that doesn't work on ANY page during the registration. Just a useless piece of UI. Had to close the app several times to even get the most basic things to work. let's not even talk about selecting products. After 3 years, and the app is still this horrible. chai

The app is extremely bad. They dont update their products, and navigating through the products is so slow with a lot of bad glitches. Please upgrade your app, which is making shopping so impossible.

Excellent service. Keep it up!

simply amazing

totally rubbish

it's nice at least

wow so wonderful 😍

Excellent 100%

The app might be working but there are little or no products to shop literally in all locations .. kindly add more products to enable people order

best store so far with good customer relationships

The worst app on Playstore. I downloaded the app with a lot of optimism, but was very disappointed. I can't find my loyalty balance on the app, but if I collect a physical receipt in their store, the loyalty reward balance would be there.

Worst shopping app I've ever used, can't view products details. Why then would I think of having a cart.

I sent money to the app ,it was confirmed but it's not reflecting I messaged and called but no one is picking up or replying now the app isn't opening again. if the app is not working it should be taken down. I just got credited the money the next day , you can do better.

good

No, you ain't there yet. Continue with your walk-in shopping, please. Your service in that area needs improvement.

costly

The app is not allowing me add my loyalty card. I have been tapping on loyalty, adding my card number but it never updated it. and my app is up to date. please work on this

App that keep asking for update after have updated it and my loyalty card isnt even adding up... slow interface.

nice though but I feel like the loyalty points earned should reflect under the wallet

Good morning. I made an order this morning for some goods via delivery and I paid. My payment was successful but it didn't reflect on the app, as my order still remains in the cart. Kindly help look into it. All efforts to reach them via email, WhatsApp, and calls proved abortive.

I love this app

great 👍

This app was working fairly well until today I was buying at Justrite and wanted my purchase entered. It asked to be updated and after updating, it stopped opening

Good

App keeps breaking with the new update. Edit: Still does not work, despite a newer update

good

👍👍👍👍

Terrible shopping experience on the app

Not useful at all

There sell almost all the owl thing

Effort made to select my location but couldn't find it. App really needs serious update. Useless app

The app needs updating and upgrading Not all items are on the app, but when you go to the mall you will see things you want. And again if possible allowing us to pay from the app in the mall will also be better because some items can't be found on app, so going to the mall using another money while you have money in your wallet its kind of....And some us fund our wallet for future purpose.

Excellent I love these app Easy to operate

Good

Good and was

Beat this Amazon 🤣🤣🤣🤣

You people give a voucher for a first time customer and the voucher doesn't even work, why misleading the people??, even the loyalty card doesn't work too

The service at justrite is extremely amazing

you guys are not ready yet so why advertise an app that can't make delivery

Perfect App

Wonderful to use

It's unbelievable how unusable this app is. Before now it was barely usable but since the last update it's become even worse. I can't view details of products, you click and you get a blank page. You put products in the basket and you click to proceed to payment and it just keeps trying to load forever without success. I will advise you scrap this thing and come up with something better and that actually works seamlessly. Please do better, emulate Amazon, your app is your advert to the world.

This is Good, electronics items can also be included

Very friendly app....I love to shop more

I love it. It's make my shopping very easy

This app always makes shopping easy for me

Best of all

The app awesome, user friendly and has good display

Nice app, easy to use but just need to improve on the loyalty card aspect because the point doesn't read as it does on the receipt... Thanks as i look forward to seeing this improvement

Excellent 👍

Very relaible and nice app

So simple and straightforward

🎉🤗💓💯

Excellent 👍

My experience with Justrite superstore is fantastic

Awesome

Great and very convenient to use app

I like this app is so easy and fast

My experience has been wow.......

The app is perfectly working ,the shopping experience is incomparable

Wow! This app is well equipped with an upgraded features..The interfaces are user friendly..We hope to see Hamper in the hamper section for festivities ..Great Job Justrite..Keep moving ,and keep improving on online channel..Akinkunmi

A very trusted and reliable app, and the loyalty program is top notch, shop at lower prices anytime and anywhere

Awesome app, it makes shopping easier. I was also able to get my loyalty number 😍

I love this App, very efficient and reliable to use. Delivery process very simple and clear

Great app with good user interface. It doesn't just ease the shopping experience, also includes more options such as identifying or changing shop locations. However, there's room for enhancement. Thanks.

Greatly improved

Bad and slow and doesn't show all the goods

This app is rubbish. Pay a reliable professional to give a top notch app!

Very useless app..I can't give them any star...

The app keep requesting for refferal code

I regret using this app,an order was made and being paid for since 8th of august but never been delivered. Oga ooo,if I have knw I wouldn't have ..Use this app at your own risk

Honestly l am not enjoying downloading the app. I tried to load the wallet and I got nothing despite the app showing transaction was successful. I can't call to make a complain, no response on Whatsapp, mail won't get delivered. Now I might have lost my money. Don't use

it's a scam app, they don't have most of the things they showed on the app, their wallet funding portal is a zero and if you ask for refund of money it's a long process. I am a victim already don't fall into their trap, I would implore you to go and do the shopping in the mall physically. I am deleting the app asap! nonsense app!

I'm making payment to my wallet but it isn't reflecting Why??? I want to order now I can't order

There is a slight improvement with the new update but there is no way add existing loyalty card.

I don't recommend this app.I funded my wallet from my account and it didn't reflect. And both my account and a payment receipt Email from Justrite indicated successful payment . I called the support number on the app severally but there was no response. I also chatted their Whatsapp and still no response. It's over 8 hours now and my wallet has still not been funded. I Will be going to the store at Ota tomorrow with my proof of payment to express my displeasure. Wasted money and effort.

I downloaded this app yesterday and purchased items of 27,850 since yesterday I did not receive my order, no calls or messages I don't know what going pls help and yesterday was my first time to use the app

very buggy and out of date....almost useless

Waooo thanks for the improvement..... But still need more works........

All my points in my loyalty card got wiped off. I can't even make use of the loyalty card as the new number given is different from the number on my old card. So sad.

The app is good it's okay but it's just for you to escape the queue and they don't put the time of closing on the app that's totally nonsense life for you they need to work on the app the payment and everything you need to work on it

If you value your hard earned money.. dont shop with these people at all.. they are all Disgusting thieves.. you took my money and never sent me my order.. I want a refund quickly or I'm gonna be reporting your company for theft!! Thieves!!! Thieves!! Thieves!!..

Can't sign up, kept complaining of password length even when all password complexity conditions are met

My loyalty card number no more working . All my past point disappeared.. this is bad.

I feel cheated by the update. Before updating, I had my loyalty number and loyalty bonus. As I updated, I lost everything. Even the loyalty number is incomplete. I can not do anything. My loyalty number on this updated app is incomplete and I can not see my loyalty bonus again

Amazing app, I find it easier to shop. I'm sure it will on get better

This is an awesome app, it makes shopping easier, faster and it is reliable I shop at the convenience of my home.

I am a user of Justrite app. The newly updated one is easier to navigate. The search engine is far better than the older version with some exciting features too. I like the app because it is dope.

The new and improved JustRite app is a complete game-changer! It has a sleek design, improved functionality, and a user-friendly interface. It makes managing tasks and staying organized effortless. Highly recommended! 5 stars!

Quite a handy app to help reduce the stress of having to walk through the store before getting what you want. It's really a relief, and the delivery option gives me the chance to get what I want without moving as much as a muscle. Kudos to the developer and the company for coming up with this amazing idea!

I'm unable to sign up! it keeps closing after ticking on the gender box

The site is not stable for registration

Worst app ever. Even to sign up after filling out registration details,click on complete set up it can't. So frustrating.. when you click on the column for sex,the app closes on its own..i have even uninstall and install it,fill the form again but to no avail...please learn from other shopping apps on how they make things easy for their customers...

The app always crash,after downloading the app,I tried creating account but when I get to the male and female,can't tick it,it will crash

It keeps crashing from the setup: you cannot choose your gender, it crashes. And ir wont progress to the next phase.

Sign-up is not working (no code to complete process) Loyalty registration not working (App crashes after selecting gender) This app get as e be

registration for justrite loyalty card is just 💯 impossible too. please fix that and also create a working search 🔎 botton, so we can search for exact product we want. thanks

Bad interface and poor quality. I could barely enjoy the app. Needs a lot of improvement

I I shouldn't give you any star at all. Just download the app. When I try to register. App keeps closing. Even tried exploring and searching for product. The only thing it's showing is map. I guess Store location is what the app is meant for

I downloaded the justrite app, I tried signing up but the code they sent to my email is not verifying. It is saying verification failed.

The app is horrible the items are not properly organized and if a product is out of stock why not say so on the app I ordered items for nearly a week and everything time I call to complain they tell me check back another it has really discouraged me from using the app my experience with it was horrible

I downloaded dis app like a month ago and have not been able to sign up. It keep saying acct verification failed. What could be the problem?

Am trying to get code to activate my account no ways they said they have sent it to my Email but have not received it, so no experience yet

I placed a order this evening and I am calling their customer service to ask when am collecting my order Buh still they reject my call, I hope this is not a scam

I made a purchase yesterday and I went there to collect it and they demand for order ID which I didn't see wen I was making the purchase by paystack so I need my order or money bck .....I HV send the number and email since yesterday

Please add subcategories to the categories. For instance, it's difficult searching for alcoholic drinks under "drinks" category. Items are scattered all over the page. The 'Explorer' tab too should have a working search button so that we can easily find products . Lastly, please add a 'view' and 'sort' icon for easy viewing and sorting of products.

The prices of items are not updated to actual price at their physical store. Some items on the online store are not in stock at their physical store. I ordered Schweppes Pineapple drink but I got Schweppes Soda water (what am I supposed to do with that?); Milo sardine but got Hanno Supreme sardine; 3 in 1 Cardbury chocolate 450g refill but got a roll of 10 Cardbury chocolate 30g sachets. All these happened at their Bariga store and I didn't check till I got home. I'm not using the app again.

U can't select which product u want and it slow in viewing things u need so annoying metchewwwwwww 😞

This is a nice development but why can't a search pane where we can type what we are searching for pop up when we click on explore? Why do I have to search a whole page for what I want? Why are the goods not arranged in alphabetical order for ease pf searching? It's good but the user experience isn't that good. You wants to give us ease and we appreciate it but there's stressing in scrolling and starining your eyes to reach each products name before you get what you want. Thank you

The app can be better organised. I should be able to search for items and add to my cart seamlessly. Not the endless scrolling one has to do.

The app is not too good. You can't search for a particular item . You just have to keep scrolling all the items , till you find what you searching . It's Annoying.

This app is super slow and lagging at all times even when there's strong network and there's no option to search for a specific item and one has to scroll until one is exhausted... This must have been designed by one of these amateur

I bought a birthday cake from this store and I never regretted. The cake is tasty and very affordable. Merci Justrite.

The search engine is very bad. Agreed it's a new app, but it should give users better browsing experience otherwise the aim of shopping online would be defeated.

This App is good but so many things need to be fixed,for instance to search for drinks it'll bring different kinds of drinks in same page. Which it doesn't supposed to be same thing happens to other products as well Goods of same product to be in a page not be mixed as it is and it could be able to search by typing name of product instead of finding things up and down. Thanks for the new experience!

Trying to longin but they keep saying my email is invd . Why because that is the only email I use

The app is asking me to pay via paystack, when I have funds in my wallet. I have been trying to complete my order since 2days now. I have chatted your customer support but it just seems my balance is locked up and I won't be able to access it anymore. I thank God I didn't fund it so much.

I've been trying to log on to this app since last year after my first login. It has been giving me: No internet Connection check your device internet Connection: as a response. Pls how do I go about this exhausting issue?

This is a great attempt but lot of bugs need to be fixed. I believe the subsequent version will be better in terms of registry, history of purchases, items classifications and categorizations and lots more. Also loyalty points collection and card linkage. You can do better

The UI/UX design is below par. Navigating the app is a whole day's job. I'd rather just walk in and get stuff i need.

Poor not working. Otp is not showing in mail

I can't sign up my new account. It keep telling me invalid email account. Meanwhile, that is my main email account that is used for everything.

This app would have been a very good development if it is not time consuming. Under groceries, I need to buy spaghetti and semolina and I can't type search to type the name of the product I want to buy, I had to scroll all through the items in grocery. It's time consuming!

The initiative is good, but there are a lot of things that need to be worked on. For instance, why not have all items organised according to the product type. For instance, soft drinks should all be in one folder or section, so when I click, I see all the software drinks you have, and same goes for other products. Organise them other than allow all items scattered on the explore page. Secondly, the search icon isn't working. When i click on search, it doesn't bring up search pane for me to type.

Terrible app. To register, it will tell you OTP has been sent to your mail to verify your account. But no OTP is ever sent. I've attempted it several times, yet no OTP.

Pls your app should and must have search bottom for a quick access to a products

It hangings a lot, no search engine to search a direct brand, and time consuming looking 4 an item. Would rather visit the storethan waste my time, energy and data on the app, needs an upgrade asap, if you want customes to use it.👎👎👎👎👎

The app is fully functional now. Am still unable to add money to my wallet via my bank card, probably due to network issues.

Great app! I see developer are working to build it to perfection....

Terrible!!! If I can unstar this, I would. I can't sign up. What's the essence of creating an app that doesn't work. Why can't you use physical cards like others... and save us all these unnecessary stress. Please fix this ASAP!!!

This is my first time of writing review of any app and I must say this app is terrible. You can't sign up, you can't login or even explore as guest, it's just a total waste of time and data

Unable to create account or login. For over 2 weeks

Absolutely horrible, does NOTHING. A total waste of time, data and space

Can't use this app, does not allow you to login, or even sign up, can't even login as a guest user. Why place an app on playstore when users can't make use of it.

All the reviews on here are fake!!! The app doesn't work, the worst app in the world and it should be removed from the app store to stop deceiving people. Shame on justrite

Your app is so bad, i order good worth 3000 since tuesday you didnt deliver and i didnt see my money, you should refund my money or else there will be problem 3k is not yoo small o, refund my money

Your customer service is not always available to make enquiries...kindly work on that..

Great shopping App with beautiful interface. Looking forward to full usage.

Good development and easy to operate

Terrible App. Slow responsiveness and I can't even input my address.