Harmons

Very good prices!

all employees are wonderful.

Fast reliable and communicated changes.

very easy to order groceries for people from out of town. I ordered, and we picked up our food on the way from the airport to our airbnb!

I liked the ability to click underneath a item to see what else is included in sale which makes flavor picking much easier. the quick filter buttons are really well done for separating items in my opinion too. then the replacement item for low stock or items that sell out are well done and easy to do. finally, the checkout process is a piece of cake as well. the delivery charge is on par with everyone else and controlling the tip is easy to adjust. ill add a delivery update when my stuff comes

My favorite place to shop!

easy and great to use

Harmons is the grocery store that reminds of your mom's home cooking and your dad sweating and red faced at the grill. love it.

excellent for everything but price point is ridiculously higher than it ought to be.

It's OK but could be better if you can see you recent purchases in store (receipts) I mean why are we providing the phone number we use in the store and connecting it to the app if it doesn't have that functionality- it would be nice to look back at orders as well have a digital option

Super accommodating team. So convenient to shop online, especially with the "buy again" list that pulls up. A few items don't show up online, but you can send pictures through the app and they can still grab them. Big fan!

very good

$200.00 for groceries, and I still have to pay a $5.00 pull fee. granted, you are providing me a service, but you're also penalizing me. other stores stores don't charge.

Very easy to shop with the app!

Works very nice, easy to use.

I love the variety. Your system to order pickup/purchase is not complicated. Staff are genuinely interested in you as a customer. I like the multiple times available to pick up. Yum have to have my cheese ball!

Excellent produce and meat. Great service.

This has always been an amazing Harmons. It's my favorite location to shop. The store associates are always kind and helpful. Keep up the great work.

it show pictures. description and ingredients. user friendly. allows you to jump in and out of windows and saves order in cart

thank you for supporting people with disabilities for employment purposes and helping out South valley training center in Sandy Utah we appreciate everything you have done for our facility for helping people find employment and as well as helping me out try my best to get a job thank you a whole lot for letting us volunteer there and for helping me out with my job assessment for vocational rehab

easy to use, love not having to wander around the store.

great app easy to use

too many damn login screen prompts.

pick up is so awesome when ill, or very weak as you recuperate! Also when there's a time crunch in your life!!! everyone is so kind as they load up your car!

I really like the format of your online shopping. It was informative and easy. I quit using Harmon's because your older format was a pain.

Harmons spoils you! Other stores are so weak in comparison.

Easy, can't leave house, pleasantly surprised at reasonable delivery charge

crapy 'rewards". you have to spend $3,000 to earn enough rewards to get a $8 soup :/

worked great! made my life easier.

treat they employees horrible. this is the last time they get my business

friendly, efficient, considerate of people and products. I love supporting this small business. Once they noticed an item I wanted wasn't in the best condition and sent me a picture to choose for myself. eggs never broken, bread never squashed, cold stuff STAYS cold. I've run late and had emergencies, I have called and they'll hold my stuff. they've *rarely* mixed up my order, and when they have, they make things right. sometimes they'll even offer free treats or samples.

Grocery pick up is always a breeze. I never have to wait more than 5min for an associate to bring out my groceries. they are always so friendly.

The app works great and the people who fulfill orders are even better

I love the Harmons app! I can see all the coupons and promotional items that are available. I saved time shopping and my order is always ready when it's supposed to be. The staff is friendly and the quality of my groceries is always the best!

an exceptional app for an exceptional grocery store

I love Harmons!

It's always good when I shop at Harmon's?

much improved!

App is OK but I hate that I can't view the print version of the weekly ad any more. I'm using a samsung phone and tablet and I can only see a small photo of the first page of the ad. It won't expand or show the other pages. I dislike the list view and the way it is presented. please allow us to view or download the print pdf version.

The changes to the app are terrible. The pages all now load as websites, so any little tab you try to switch to... well there's a loading bar and a delay. Not to mention having to sign into the app, but then not being signed in on the web interface inside the app. I work at the store and before I used the app all the time to see what freebies I had available. Now it's just too damn tedious to bother with so I uninstalled it. 👍 guys, awesome job Update 4/25: Even harder to see freebies now 🙄

such a frustrating app. getting to the pharmacy is so complicated and now the pharmacy portion won't work at all. the foodie rewards are so confusing as well, residual fuel points. I lost so many pains because they were not showing as available until I happened to look further into it. they were there, but don't show on the summary. so frustrating. I don't underarms how this company can't afford to get a better working app & system

They have definitely improved the app. I used to hate using it because it didn't work properly, but it's a lot better now.

The app is doing much better. The only issue I have is finding the chat if I accidentally delete a message from my phone's notification screen. The people who pick my food are always awesome. They always do a great job. I like the communications that they do as well.

Decent update but coupon clipping is cumbersome

The app had gone way downhill. It used to show foodie rewards and points, but now it makes you go to the harmons website and have to login again to see that. I finally gave up after it not letting me type in my login info. Please go back to what it was before! It was so much easier!

Love the service and local items available.

This app navigates like a second grade coding class got together and tried their best. It is impossible to navigate at times, and its user interface is like it was purchased from a closing Sears store. It almost would have been easier to just go to the store.

Harmons City Creek is the most beautiful grocery store in the United States. I love everything about it, except they need to get a new source for of bananas. :-) LOL Their bananas taste weird. I love the rack of lamb, though!

The updated app is absolutely fantastic—and I adore Harmons, so it's been great! The app is intuitive and quick to use, and the location tracking makes pickups super simple. And it's nice to communicate with shoppers in the app for fast communication (and their customer service is always on point)! I cannot even begin to convey how much I love the new and improved app.

Great improvements! Much easier and faster than it used to be. Way to go!

Works great!!

I love your cheerful, helpful staff at the Orem location

I love it

Constantly receiving network errors with this app. Impossible to use. I have to log on to the website on my laptop in order to get anything to update or work.

Top drawer! Terribly underpaid, wonderful employees.

Top notch!

Always helpful and friendly!

HORRIBLE app especially for pharmacy! It is extremely difficult to find the link to access the pharmacy login with their updated app. Once you login to pharmacy, it is missing important information about when you are allowed to do your next refill. The layout also doesn't make sense, and makes refills very confusing. They need to fire the IT person in charge of their website and app development, and get someone who knows what they're doing. A fingerprint login option would be nice too.

Absolute garbage app, they can't even get creating an account figured out. Total waste of time. Poorly developed and not worth it.

I love Harmons. They have the best customer service. Best employees.

Always so helpful and friendly. Excellent produce!

This was a incredible way of shopping. I work 6 days a week and usually don't have the energy to shop after work. My only day off on Sunday keeps me busy with house chores. This may be my new way of shopping. Thank you, you saved me a few hours of getting dressed and ready to leave, shop and get home. Thank you Harmons

It's a great app that has pictures and is easy to shop. I will complain about the pick up order fee. Every other store I have shopped with has a $35 minimum for free pick up. It's upsetting that Harmon's doesn't follow that.

My favorite store!

After the new update & UI, Its been a joke. Makes everything harder to find. Just to even get to your rewards screen is a pain.

So convenient and PROFESSIONAL ♥️

Probably the worst app update in history. They ruined the Harmon's app. It's unusable for pharmacy and foodie rewards now.

So good since the update!!!

Bugs appear to be fixed. A much better app!!!

Borderline useless before, now worse! Prescription refill and coupons have always been clunky, but the foodie rewards display used to be kind of useful. Now you need to hunt for the link to that information, which then opens in a browser window. I see no point in having to navigate multiple tabs in an app just to be routed back to the browser interface for so much of the expected functionality. The browser interface is more or less fine, so I guess I'll just use that from now on. Uninstalled.

This new process is awful and not customer focused. The search results are littered with sponsored items that it takes longer to find what need.

New app is terrible! Getting to the foodie club and fuel rewards is a pain, you have to hunt for it. The rewards aren't calculating points, I got 0 points for a $550 prescription that I picked up. This happened two months in a row. Accessing my pharmacy information is not working either. The system doesn't recognize my login credentials.

App is garbage. You can't see any of your rewards, your prescriptions vanish randomly, and refilling them if a freaking joke! UPDATE: The New update to the app is even worse than before, you can't use your phone number for receiving points you have to search through the app to find a barcode to scan.

I love the new app! So clean and fast!

This is so difficult to use app especially location of store , ordering brie and specialty cheeses. Checkout is a nightmare.

Why would you change it like this?!

This new app is awful. The new password requirements are a joke (limiting how complex your password can be is awful), dropping the foodie club home screen makes it basically worthless to me. I never use the online shopping. According to the new app, I have earned zero freebies and have zero fuel points. Not to mention the poorly designed sign in and password reset screen that jumps around every time you tap a box. Was this app even tested? The positive reviews were left by the app developers.lol

The absolute trash heap that is the new app needs to be thrown into the pit of a volcano. Rewards? Nowhere to be found. Click on anything? Get redirected to the website. Weekly ad? Well, godspeed. Macey's app is a trillion times better, which is saying something because Harmons' app used to be a trillion times better than Macey's. Fail, Harmons. Fail.

The new updated app is horrible. The previous version was easy to use. They should have followed the adage "if it ain't broke, don't fix it!*

Horrible update. Now I can't login

Harmon's just released a new web app and it's great! Quite a bit more efficient than the old one and very user friendly. Good job guys!

Great experience, I saved a lot of time and the app is so user friendly.

Much, much worse than the last one

This new update is so bad! I can't even find my card in the app.

Love the new app! So smooth and easy

I used to love how easy the app was they did an update and now I have to dig for my food punch club . And I had freebies that expired in Oct and they all dissapeared. Wish they had left it the way it was it was way better. I used to be able to see everything on the main screen now half of it is blank

Crashes with not able to save car info. Useless

This app is really hard to use and order from. It also has been closing every time I try to use my foodie card

Extremely uncomfortable to do shopping when the app redirect to the internet browser and there is a split window! I cannot believe Harmons cannot afford to make a good shopping app comparable to Walmart!

Doesn't even show what prescriptions are ready for refill. Very poor app for the pharmacy!

always shutting down/freezing

It just stops opening. I love the online ordering on the site but it just doesn't let me open the app afterwards for the store to track me. It also doesn't save the prescription information when I've moved to a new phone.

I shop on line and use this

Crashes frequently.

There is no way to search coupons to clip. A clipped coupon isn't applied to purchase when using foodie card. Only good for looking at fuel points.

Won't even log in

The app is slow most of the time when using it for more than 2 minutes. But now it has a bug and has not been updated to fix the bug - so I have been unable to use the app for weeks for eshopping. It force closes and is unusable.

This app is literally unusable. It doesn't work at all on android

App needs improvement

We've been using this app for several years now. It has been good, however after updating to Android the app crashes after logging in. If you clear cache the app runs but when you log in again it crashes immediately. Any estimate when this will be corrected.

I love the app too be able to place pickup orders. It can sometimes be irritating as it takes forever to load a search, but with patience, you can get it done. However, for whatever reason it crashes every time I try to open it to start tracking I'm on my way so the employees know to have my order ready when I pull up. I now have to call the store to tell them I'm there and wait for them to gather it and bring it out. It defeats the entire purpose! I hope they fix it soon!

Can't even log in. Put iny username and password, shows a loading screen then nothing. No error, no validation message. Nothing.

The button for coupons and foodie freebies doesn't show the freebies. Printing in the app isn't scaled well, so at least 50% of the words are cut off. App needs some serious help. Please fix these things.

This app is so bad it convinced me to never shop at Harmons again. If they care so little about giving the customer a half decent app, and they consistently charge more for exactly the same products than their competition, I assume they are doing as little as possible to take full advantage of the customer. At the very least, put an actual weekly ad on the app and make it easy to find. That being absent is a straight up spit in the face. Truly a pathetic app.

Such a huge lag! It takes you to your browser anyways. Honestly super awful and frustrating when ordering online

Something has changed with the app. It used to run great but now get split screen and unable to complete searches, orders. I love Harmons but this app is no longer user friendly.

The app is almost unusable. Attempting to place an order results in a split screen on the phone between the app and browser, at which point the Harmons browser screen can only go solid white. Refreshing does nothing. Apps and browsers are all updated. I can understand an app sending you to a webpage but the way this attempts to function or currently works is busted. Don't waste your time downloading.

The app doesn't work with passwords. But I can log in just fine on your website.

This user to be a good app. What happened? It's horrible now. I use a lot of these apps and this is the worst. Can't get to page advance so you only have choices of the first page. This needs to be fixed big time. Go back to the old one.

Won't let me login to the app using the exact same user name and password that works for the website. Won't let me reset password either. Also the website wouldn't let me use my foodie card number. Waste of effort and zero access to any discounts

Love the store great service and super clean place.

Terrible app. Can't find my cart easily. Going to use a different store app

This app is out of this world. You can do your online shopping you can also fill your pills.. And it also keeps track of all your freebies so you make sure to get them all.

I love Harmony! They have so many specialty foods, great gifts, and everything I need. I do the delivery to save $$! Ifmi don't go in, I don't impulse buy😁

Can't look at the store without making an account and signing in. Makes it difficult to use when in a hurry. I didn't have time to make an account, and opted to simply not shop there since I didn't know if they had what I was looking for.

This is a pretty poor design as far as taking care of your customers goes. On paper it probably sounded great but in practical application it is not. The last thing I want to do before spending time grocery shopping is spend even more time on the app trying to find coupons on items that I'm just hoping you guys have a current coupon for. Make things easier on your customers, that will keep them coming back.

I wanted to use it to make a shopping list but you can't do it in the app and you can't just make a list to see where everything is. With smith's I can search for an item and make a shopping list and they put it in order of rows. This app is basically pointless

Google Pixel 4xl on latest version of Android and the app now opens to a white screen and progresses no farther. I love Harmon's but the technical side of the house needs serious work.

I can not log in on my phone. I'll give it a few more minutes to see if it catches up to my computer. Otherwise, it's hopeless

Can't even login, despite resetting password multiple times. Also the 2 system setup of harmons and reachoffers is the most asinine thing ever.

Your app sucks, I couldn't find a turkey, it is useless the way you have it set up. Hard to find things. I will remove it for good.

App never works. It worked twice in a year.

Takes you to a website to make a shopping list, then cant even log into said website (even though already logged in and registered on the app) to complete the order for pick-up

This app doesn't work correctly. I cannot get past the login screen. The two options, login and create account, don't function

Once I open the app it gives me 2 options: To either login or create an account. Either option I select nothing happens. Nothing to enter in my credentials or nothing to create an account. Pretty much all I have is an app that says welcome to harmons. The end!

I would like to look up the cost, availability and weekly specials but don't see any way to do that.

I couldn't make an account when signing in for the first time. It kept telling me my credentials were invalid but never told me what valid credentials are. If you're going to have password requirements your need to tell your users what those are. This app is amateur at best.

Stupid app wants me to create an account, requires me to "select a store" as part of the process, but never loads the store choices. Just a blank screen I can't move past.

Im sure it would be great if it ever loaded instead of just a white screen

I really want to use the app but there's no way I can get it to create an account.

Awful app for grocery shopping and clipping coupons. There is no way to search for products, coupons, or sale items. The app doesn't display very well and cuts off information. Not user friendly at all. Take a look at the Smith's app to see what to improve. Even though Harmons is the closest grocery store to my work and home, I go out of my way to shop at Smith's because of their app.

down load it to get coupon deal clipped coupon when get to phone number and barcode in app said invalid so didn't get deal a downloaded it for

Invalid email address on account creation, my email address is valid and after trying to recover a password the app confirmed I don't have an account already so how is it invalid? Poor design and UI as well as just laggy and buggy

Installed it, tried to register, failed with no real reason. Uninstalled. End of story

keeps crashing. Update 9-6-19, all I get is a white screen. Please fix the problem!!

Used to crash and then was able to reopen it but now it only opens to a white screen on my Galaxy S10e

App constantly crashes.

I installed this to refill my prescriptions and it's one of the least user friendly apps I have used. For example, when refilling prescriptions, you must enter your birthday. However, there is no way to simply enter the date in m/d/y format. Instead you are presented with a calendar, that you must then tap the arrows on to the month and year. It starts at Jan 1st 2000, so if you were born in the 70's be prepared to do alot of tapping.

I can't even log in. It says my email address is invalid but obviously I know my own email and it's fine. The developers should be embarrassed by this app.

Not user friendly. I can't read what the coupons are for, or the punch club freebies/clubs. The text is off, you can zoom in or out. Great options, just a bad layout. If these things get fixed, I will update my review because I'm a frequent Harmon's shopper.

same as everyone else. app is garbage. dont release an app if you aren't going to hire a capable person to create it. logon issues.

I read all the reviews about how it doesn't work and noticed the review saying you have to use the password harmons32. I did that and it worked. But when I tried to change my password it wouldn't let me. It kept saying it wasn't correct. So I'm giving it 2 stars because I don't know how accurate the information is on my account, when I'm using a password that everyone else uses.

terribly built app. No apparent way to link, or identify your account. Reset password to broken link. Give up or fix it guys

Same error as others. Can't create a profile.

After registering it says invalid password. Reset password and still the same thing. Don't even care that I cant even use the app now. Just upset that they got my email address for their marketing.

Completely unusable. States invalid email or password after verifying and resetting multiple times.