Holland & Barrett - Wellbeing

Very rarely I'll leave a review for an app, especially a shop app, but I am so impressed with this app that I feel I need to. It's clear and uncluttered, super responsive, searching is easy, adding to basket is easy, applying discounts and codes is easy.....everything just works. Not often I'll say this but it's a pleasure to use and I wish all shops had apps this good.

The staff are always very helpful and very nice 👍 👌 😊 😀

good quality worth the price

much improvement to how it was years ago.

I can't access my account to place an order as I keep getting a message saying I need to update the app,to no avail. Went in store for help,but was just given a telephone number for Customer Service. I'd already emailed Cystomer Service 3wks ago & haven't received a reply. I'm trying to spend a £30 gift card I received from H&B,but there's only 180 days from September to redeem it,time is running out before it expires. Not user friendly at all.

once in a year i would use them website/app and none of them working...

excellent

Klarna option has not been available and this spoilt my experience - otherwise the products are good

you

Love the products and discounts are ok. App updates far too frequently though! Every time I go to a shop it seems I have to update the app, at the till, when there's a queue of people behind me!

excellent

rubbish

good service

an app discount that doesn't work on the app. none of the discount codes work on the app.

In app vouchers are a con, they offer 22% extra off for ordering in app but then it refuses to let you apply the voucher.

love the vast selection and the deals.

Good value and lots of 241's

Love being able to get Sukin products.

FAKE 0/10 YEAH.

getting more expensive and protein products never on offer.

Great service with friendly knowledgeable staff.

why protein is the best I never purchased so happy with the result

One of the best apps I've ever used. Very user friendly, easy to navigate, easy to filter, plenty of discounts. Hats off to the app creator.

Excellent and robust platform

I love Holland and Barrett for my vitamins always a excellent choice.

App nearly easier to use than the website. Thank you.

I am unable to use the app because there is no barcode or QR code

Great offers and products for everyone

love shopping on the app there's always a good deal and quick delivery

very nice 👌

Can never use the rewards card on here to collect my points, very poor app. It used to be ok.

Great...Thank You....🤩🤩🤩

Great value, offers and selections

Thinking great about H&B

Many healthy options at reasonable price.

Great service

app is clunky and prices keep varying.

excellent 👌🏻

H&B app became a marketplace, this is so ridiculous. Now I need check whether seller is H&B or some unknown 3rd party. The place to go to becoming the place to avoid

I shop here weekly I always get fantastic deals and offers and is very convenient reliable and trustworthy

crashing when payment method is ready to choose

Very easy to order and complete on website. From wide range of products available Thanks!

great app

👍🏻👍🏿🐺🍟🍔☮️🫛😬

20% off first order, app easy to navigate

quick and easy order and payment process

comprehensive

Brilliant app!

would highly recommend to everyone 👍 💯

service is excellent

excellent savings!!!

work but slow

Quick and easy to do.

quick and easy to order

So easy to search and find what you want, and next day collection most of the time👍

easy !

Epic, yummy stock, will come again daily if i could

several bugs e.g. store delivery is listed as free and then I was charged for it.

an app that actually works no weird loops

sneaky subscribe and save change in size of container but same price after starting subscriptiom on optnium nutrition from 900g to 780g. scammers

Easy to order online, great deals too

great service great shop and the are all over place

niceee

Good

FANDABBIEDOZIE LOL JILLY 3

very easy 👌

I have been struggling to find nut free school snacks but it was a swift and simple exercise with H and B.

very easy app to use

Simple user interface plus great discounts!

I love H&B. You cannot ask for the wrong thing as they always know the best option for what you need. 😃

everything received as improved my health and well beine

Great selection of wellness products and great incentives 😊

too many ads

great deals when shopping online

Great!

would be helpful if the app saved the favourite store rather than looking for it every time you make a purchase.

great choices, great offers, great service

Excellent quality and service. Great prices and choice.

Excellent quick and easy service

The app is so easy to use. Great bargains!!!

love it

Great eco friendly products at reasonable prices. Staff in shops always helpful.

Great service guys

everything for all ailments in store and online

Great way to save on needed supplements and medicines

great

love ordering through the app. Good deal offers and easy to collect.

Easy steps

not what I was looking for rubbish

website so easy to use and always good offers plus a good points system

Awkward first time use. This app did not accept my email+password login information until after I opened browser and logged into H&B website directly, and then returned the the app to login once more (third time lucky).

super job 👍😊😊😊😊

I paid for magnesium spray and another vitamins what has happened i can't see my orders or when I recieve them I paid over 40 euros

Brilliant as always, thank you!

Amazing service

I ♡ H&B

good..will see in future..

Easy app to use and great offers! Checked out of curiosity and was surprised that this ended up much better priced than Amazon would have and you can also subscribe and save.

I love shopping at H&B. It has endless varieties of all good stuff.

Absolutely rubbish. I enter my password but app refuses to log on. I have to change my password to log on. Sometimes I get blocked and than after a certain time I get to reset password and log on. waste of bloody time.

Easy to order, good products, find £40 a lot for free delivery, also, if you spend over £40 and apply your discount and it goes under £40, because of this, you have to pay delivery, should be before discount.

Extremely helpful in Galway Shop Street store. Always kind, which is an art not a trend that will never go out of style.

this is a review for the App only as I'm being asked for a review on ordering and not after delivery of any product. first I couldn't locate the product that I wanted. then the new app discount wouldn't apply to my purchase. Then the address was incorrect and I could not edit this ...twice. I am still making a purchase but I would not recommend using the app.

Brilliant product, Great promotions and service from seller. Recommended to everyone

poor website, difficult to navigate, not user friendly, pushes products that im not looking for, couldn't find one product so gave up

I was using holland and Barrett products it was so good for me...I suddenly stopped thinking I don't need it anymore...what a mistake...I quickly ran back...im never going to stop it...

great apps for some decent products, the only issue that is really annoying is none of the coupons work. get something like "get 22% off if you spend over £30" and it will say something like "minimum spend hasn't been reached, please try again" over and over despite having £39 worth of products in the cart. I hope this can be fixed as I do enjoy some of the bargains you can get on this app.

What a great product. I struggle with sleep and stopped using my sleeping tablets. Tried lots of other products but this one really works for me and no side effects...The Ashwagandhu it contains reduces the cortisol and calms so it's not all about the Magnessium. Highly recommended!

I don't visit online often as my regular supplements are on subscription and delivered..However, visiting today has revealed new brands and offers which I have taken up to sample these & take advantage of offers & reductions. I think I need to visit more regularly & might save on regular items via different brands. I am obviously happy as I've been a subscriber for 4+ years

like the app for the most part, but annoying that every time you want to view your subscribe and save orders you have to login again! tried using the app feedback option and see nothing but a blank screen.

reliable brand,perfect and caring customer service,do not forget that if you have any issue or side effect with any product then just get in touch with them,they help you to get the good result.

First ever online order with H&B, clicked for collection Monday 6th only to receive an email to say collection from Tuesday 7th. This is not what was agree and noise for me, tried to cancel, H&B refused. Reordered for a home delivery and it was now several £££ cheaper than when I ordered Saturday. Seems another company that hasn't got a clue what it's doing.

Bad experience on the app...so many errors...it took a lot of time for the app to get the Click & Collect store from its Postcode...and why it's compulsory for some items to pay for the delivery..why can't we collect it from the store...discount spent in delivery fee...not good

Good App with good savings. Nice to have options to deliver to home address which doesn't take long or pick up from store. all in all no complaints.

I have learnt PayPal Payments in 3 installments while I shop online in H&Barrett. Its very convenient way to pay while you don't have enough money in the time of purchase. Thank you

I'm not sure what's gone wrong with this app but I filled a basket of products I intended to buy and it would not checkout. I was trying this for the last 24 hours. I login then I try to checkout and it takes me back to the login page, so I can never get to the checkout or payment page. Eventually I gave up because it became midnight and the special offers expired by midnight.

won't connect to network. 'something went wrong. try again ........' Update : After 4 months the app has been updated and this issue fixed so changed from 1 to 5 stars. Was told by support all along that they could not find a fault with the app.

Not happy with service. Got tired of being notified that my order is arriving literally just before it arrives, rather than giving me a bit more notice so I can cancel it if necessary. There's been a few times now where I've spent money and I couldnt cancel even though I had plenty of supplements, I've been out of pocket unnecessarily. I'm very annoyed about this.

I was drawn in by a discount code offer but couldn't see how to add it while I was paying - two of the products I chose had discounts, so maybe that precluded using the discount, which is fair enough but a company that values clear communication should have made that obvious.

The app is not very good. I could not create an account as the button did not work only worked when signing in with Google account which i don't like to do. Then the daily drop code was applied fine but i accidentally applied a different code which was not as good, then i could not remove the second code and it kept saying the daily drop code was invalid so i had to create a whole new account just to apply the daily drop code. Very poor app coding. Ended up spending less so their loss.

I like this app but this is my first time trying to order off it and I cannot update my address for delivery/payment as the 'update address' button is too low on the screen of my phone and it goes off screen. its a pity as I would like to order through the app.

One star is for the app. It's appalling. Refuses to change my surname across the app and also can't complete an order as the continue button is greyed out and won't scroll up. Finally found a workaround by logging in to the website to proceed with the order but it will not change my surname on the delivery address. So frustrating!

In the past I was able to do a click and collect order that was valued over £5 but cost me under £5 due to using my points to knock money off. Now when I do this there is a £1.99 click and collect charge even though the order value is still more than £5.

It's impossible to add item to an upcoming subscribe and save order, so to take advantage of free delivery you have to spend £30 each time you want a different product - which is annoying and makes me just pick up the thing I needed from the supermarket. The call centre staff are very lovely though, and thoroughly professional, the order system just can't add new items to subscribe and save deliveries.

its impossible to use discount codes on the app so I had ro revert to my laptop and start my whole order again. very frustrating! wasting my time. I'm deleting the app as this isnt the first time this has happened

App works perfectly. That's not the issue. Issue is with Holland and Barrett and subscription service. I set up a subscription on the app, large enough for free delivery. All good I thought but when it came H&B decided to split it up and charge me delivery. Been a month trying to sort it out not Customer service is very unhelpful just blaming me and refusing to do anything about it. So one star is for the subscription service and customer care. Use the stores instead.

Ok, so now it makes sense. H&B have stopped issuing physical cards. So far so good. But means the old accounts are no longer valid and customers need to create equity accounts. Ok, but why? Couldn't they migrate the old cards to new digital accounts? But wait, it gets better. Seems that if you have an email address associated with a physical card or even on the digital app that can't be used for a new account. Hmm.

The website / app is laggy, keeps logging me out (asks me to log in when I already have) and it took a few attempts to get what I wanted in my basket and order. A lot of the lag is caused by promotional banners popping in by themselves. You are letting yourselves down with this crazy marketing style. Just do an app that sticks on one simple task only, not 20 that I don't want

initially App didn't work and got "oops" message eventually it worked and made the order. a bit of a faff as it didn't pick up the saved order I made using the website when the App wasn't working. had to re-enter the whole order and delete it from the Web so I could redeem my points discount. Not sure if I will use the App again unless there's a discount incentive too much hassle

Don't like this app. I've filled the basket up a few times now, then it won't let me purchase saying most of the items are out of stock. It's an inconvenience having to go back and delete everything and trying to remember which ones were. These items should be automatically be deleted or at least flag up in the basket when out of stock.

I ordered twice and each time I entered my PayPal details and they confirmed they would pay when H&B put through the order. Each time I was returned to H&B to complete they said that my payment was faulty. Having spoken to a not very helpful person on the help desk who said there was no problems, I tried to cancel my order but couldn't do this either. An hour or so later I've got an email asking me if I want to continue with my order as it's still in my basket!!! My payment was accepted !!!

Thought i'd try and order something using the app for the first time but unable to proceed with my basket as it will not allow me to input any delivery or payment details. Have to give up before I have barely begun. A bit useless really. Was able to search for what I wanted and add to basket fine and then all went to pot after that.

What is going on H&B ? I've spent longer than a half hour to buy online, both your app and the website and despite me even changing my password several times, I am unable to add products to my basket nor use any other options like searching for products or contact you. The minute I try any of the above next screen it's your logo blocked and won't let me do anything else. Very, very frustrating. I hope you fix this soon.

I've finally managed to make a purchase after multiple frustrating attempts. The app kept kicking me out and crashing. It wouldn't save my information. It finally worked after I reinstalled it. I would have given up and deleted it if I wasn't after that 25% off offer.

not a bad app, a few little glitches, for example, I had added items to my basket and they showed on the basket icon but when tapping to go to my basket it states "no items in basket" Also google Pay failed to initialise. Closing and re-opening sorted the basket issue, I used the credit card option instead to pay which worked fine.

The most useless app in retail category, worse even then JD 😆.. In product specifications is missing info about ml/ product size there is no option to copy the product or brand name to make search easier, so you have to type it all over again. also didn't get a right results by categories, when I searched brand it didn't show me all results. Some products filter doesn't bring up at all at any search like certain lip balm which is in stock always.. very sad app, without any logic.

Quite unreliable. Keeps signing me off. I have to log in every time. Takes an age to start app. No notification of order being ready to collect. Can't pay for order until you put in your address but instead of saying this the app just does nothing - it was very confusing. Sometimes takes you to website and makes you log in again. Poor.

I find the HB site difficult to navigate. Parts of the site jumps around just as I click on what I am trying to purchase. I do not find the app very user friendly. Have tried to use my initial offer of 25% to make my first purchase but cannot find where to type it in. Maybe it's because I have an Android phone or that there are already other offers on the site? Find it a bit confusing to be honest.

It is appalling. Signed in with correct accountlog in details, had items in basket. Couldn't get past the pay for items section. It appears app is not linking into my account when I place the order. I've tried to manually fill in delivery and billing address in case that's the problem but it doesn't save them to the order and I'm back to the pay for items section and can't order. I've used help page and received inane responses from the robot.

In general, the app has worked well, I can view items and buy easily. For the last 24 hrs, the app has not been working well, if I try to view a selection of items, as I scroll the page bounces straight back to the top, as if attached to a piece of elastic. Quite frustrating and has put me off making any purchases until it is fixed.

Products usually good, but the shopping on line's abysmal. Frequently taking an hour 2 complete an order. Either a page's not working, (frequently), or I put in a correctly named product & the response is "No product found", or a valid discount code's not accepted. Any slight variation from the norm, such as using a different delivery address, involves going back & forth & when new delivery address finally accepted & & payment's been made. the o confirmation shows delivery 2 my usual address!

I agree with other reviewers that the app never keeps you logged in - you're constantly having to re-enter login details. I also feel I'm missing out as you send points vouchers with the rewards for life voucher which aren't supported on the app? This would encourage me not to use the app as the points you can collect are better using a browser login. Can you advise if / when points vouchers will be accepted on the app? Thanks.

This App, quite simply DOES NOT WORK. Yes, you can view items for sale, but when it comes to Log in, nine out of ten times it will not do this - and comes up with the message of an invalid login or password. It obviously needs improvement. However, using the desktop version this hasn't happened to me (yet). And it seems I am not the only customer with problems re the App, as seen in the reviews written. They all mention it.

Awful. Same issues that others have experienced. No connection between account details on desktop sign in and app sign in. Plus, my orders since 18th November have been arriving in bits and pieces. Sometimes, one item in a large box. Additionally, no invoice with each box. Confusing. Most annoying of all, many of my items were cancelled without notification. Missing items from my orders were not refunded in full. After writing to customer service numerous times, emails are ignored. Calamity!

I've always relied on Holland and barret for my vitamins and supplements. Their prices are good and although some items cost quite a bit, it always comes down to quality and it is important what you put in your body so paying a little extra sometimes is definitely worth it. Would recommend shopping at H&B 😊

So slow - I do have patience but this app is painfully slow taking around 12 seconds to load a search ,then I added an item to my basket then clicked basket to check out - then the basket was empty because it needed more time to update. By this time I changed my mind and went onto Amazon instead. You're doing nothing to improve this app , people have been complaining about it for months.

Unable to login. Had to get a new password as it didn't use the one saved to my Google Account for the website. Did all that and the app is just hanging after tapping 'login'. Edit: After 10 mins or so, I clicked on a link from an email and the second time of doing that, the app opened and I was logged in. On searching for 'Nairns', it looked like they didn't stock any Nairns products but I clicked to search anyway. It said '0 products', or similar, but then randomly found some after a while.

I had to uninstall the app and reinstall. Just about to see if it fixes the problem. It kept hanging, then crashing and not remembering what was in my basket. Also had to put my card number in 5 times, but still haven't managed a successful order! *EDIT...nope it's crashed yet again. Would be quicker to drive in to town and go to the shop were it open. I've been trying to order for 3hrs now 😡

Terrible experience with the updated app. I was in store to collect an order and spent over 10 mins trying to find my order history in the app and it was simply impossible. It's either missing in the new version which is an awful decision to make or someone made a purpose out of hidding it really really well. I had to search through emails and log in to the browser. Old app was a lot more useful

Latest upgrade wouldnt let me log in with my usual account login. I could log in online perfectly fine. Reset password as requested by developers... Still stated invalid username and password but this time logged me in. Still buggy it seems but now at least I can log in. Shame I've missed all the special app only offers I recently received due to this issue.

Very nicely designed, pity it doesn't work so well. Took me about 30 minutes to do an order which takes 5 on the website! Also, when you add favourites, go to said favourites list there is no option to add to basket? They're not clickable either! So you have to search for said items.

Terrible! Barely works, far slower than the older version. Looks slicker but is much more difficult to use and relies far more on precision of fingers (not good if you've got a disability). Search engine barely works, "categories" are all over the place. Dreadful. Will uninstall.

Looks great and works ok if you know what you want but the search functionality is dreadful and the payment process isn't responsive on a phone. I ended up finding what I wanted on laptop, searching for the SKU (which said there was no result until clicking search), and ordering it on the app to get the welcome discount. Won't be using it again though

Apps fine until you try to pay.... Every time.i try to use the app, I add the basket. Then when I click on the basket to pay, the page wont load. So I can't buy my items. I keep getting notifications about app only offers. Bit of a kick in the teeth when you cant get those offers though the website but.ylu can through the one way that doesn't even work. I just don't buy from you anymore. Oh and you so use Hermes delivery and when I have brought from they have left my parcel out in the rain.

Bad basket process. Each time I needed to check items in my basket, it wanted to take me into the checkout, but if I wanted to continue shopping, I lost all that was in my basket. This was SO very annoying as I repeatedly had to re-add the chosen items each time! Really lengthy process because of this very bad design!

Great when it works, which it doesn't very often. It'll be hit and miss if you can make purchases through the app. You add items to your basket, go to checkout, accept cookies, then you get a blank screen, you click on basket again and its empty and then repeat. Please sort out the app H&B

App needs serious improvements. Links don't work and security messages pop up every time you use it. It also regularly redirects you to the online browser. 'App exclusive' discount codes don't work and show error message. When you try and access your basket it brings up a blank screen so can't buy products. I have loads sitting there ready to buy but cannot give them my money! From other reviews this seems like a common error that hasn't been fixed for some time.

Trying very hard to use H&B rather than A....n but you aren't making it easy. Seems impossible to add to the subscription. Suggest you fix whatever is sending a pop up satisfaction survey in the middle of ordering. Also not impressed that additional ' items you may like' were added to my basket.

I am/was a loyal customer, but in the past few weeks I was unable to place an order through the app. Just now added 7 items in my basket, since there is a 25% discount code which is expiring tonight. Shamely I can't use it because the app is not working. My basket shows the amount of items in there, but when I try to open it a blank page comes up. I have re installed the 2 times, but still not working. Very disappointed.

Appears untested, locked me out of my account months ago and won't let me back in, it just circles round in a loop. It loses baskets, you can't add things directly without clicking details or adding to wishlist first, the search is dreadful.... Honestly it's really dreadful design and non existent testing in an era where these kinds of mistakes lose you customers.

When this app works, it's great. Sadly, the app working is a rare occurrence, and the majority of the time it's either just a blank screen or an error message. H&B seem to be aware, and then send discount codes to apologise....try to use them, and surprise surprise, nothing works.

Poor. Poor. Poor. They send me a Promo code. I try to use it. The App keeps Crashing. Lost out on the promo code. Won't order now. This isn't the 1st time its happened to me. The App itself is slow and dies crash alot. It needs sorting. Very disappointing.

Terrible! I kept trying to add items to the basket only for them to disappear again every time I went to the checkout or tried to add something new. I then tried to use the website instead and found I had the same problems and kept getting logged out!! I just got completely fed up in the end and went and bought what I needed from another company. I previously liked shopping at H&B but unfortunately I'm afraid you'll end up losing customers if you can't sort your app and website out 😕

Terrible App for faults. Pages won't load & freeze, items don't show correctly in stock & it will log you out. Gave up trying to order many times. Different product availability to the actual web page, annoying if you have items in your basket when you log in and have to adjust them. I've had items not arrive & no notice of order cancellation. One good thing is the offers, almost daily, offering up to 25% on top of other discounts. Disappointed I can't always access them.

Like others have said, I like the shop and their range of products but the app is terrible. You have to sign in several times and if you do this after adding things to the basket it either doubles the amount or deletes them entirely. Just placed an order, took 40 mins, should only have taken 15 min, tops.

Awful app. Search function is so poor and unspecific to what you searched for. Doesn't allow you to go to the menu without having to go back through all the pages you've already been through. Error message showing "certification error" after placing an order. Deleted the app straightaway.

App is a little clunky, took a while to get into the checkout, just sat on a white screen, eventually made it to the checkout tried adding a few codes, these weren't applying, took me to a malformed error page. Finally managed to apply my code, made payment then received a certificate error. App needs some work. After placing order its still showing the items i purchased in the shopping basket, would of expected these to clear.

I like the shop, but their app is rubbish. Often when I add anything to the basket, it doesn't appear in my basket. I'll do my online shop, then go to checkout and find it empty. Very annoying, especially when they have in app only deals and I can't use them. Also, when selecting a category, it keeps going into more specific categories, I can't just choose a broad category, like I can on the website. Maybe it's just the app for me because everyone else is giving high ratings.

I want to say nice things as I like HB products and staff and when they deliver. But. But ordering via the app is a more frustrating and painful experience than it needs to be. Crashes. Doesn't save log in. It doesn't like changing quantity. It is a bit rude if you've used a discount code as it then takes you to another screen that causes you to be logged out of your basket. I got there in the end. I've ordered. It was worth it. But still, wow the time it wasted getting there.

Not a good app. Didn't appear to show all the products on the website and my favourites. Checking out was a nightmare. Kept having to go back to try again. Discount voucher code didn't take off correct amount. I've given up now and uninstalled it and gone back to ordering from the website.

Too many basic bugs and crappy user interface issues. Price sorting, remove the arrows put the words. Favourites is intermittent not showing my full selection. Basic takes too long too load. Voucher code errors are cryptic. The back and x button from basket shouldn't take me out of the basket completely (Android). Auto apply app offers.

The search facility isn't helpful unless you know the name of the product. Once you view the basket, there is no link to continue shopping. If you forget your password, there is no link to password reminder. It has taken 45mins to select and order 4 items. Not brilliant!

I love H&B, and I did the shopping yesterday through the app. I entered a coupon to double the points. First time the app showed me an error, I needed to exit the checkout and start again. Second time it showed that the coupon was applied so I entered my card details but on the confirmation screen and in the confirmation email the amount of points were not doubled. Please fix this problem as it is quite disappointing.

This is a pretty terrible app. The search function is useless. Can't quick add to basket from search results. Basket sometimes loads and sometimes doesn't. Can't click through to a product page from the basket. SSL certificate error messages. Messes with the Android keyboard in-app. App pages look like they're just a frame for a browser. So poor!

I found this app really good to start with and made a few orders. For a while now I've not been able to access my basket to checkout although it's full. I've reinstalled the app, logged out and attempted to log back in. It doesn't let me log in and states an error everytime. I went back to the main website to order but not as easy to navigate.

Was tempted into trying the app because of the current extra 15% off offer, but the search function doesn't work and won't load anything. So I thought I'd try and find the products I was looking for by browsing. The indexing click through bits work until you get to the bit where you're actually supposed to see some products and then it gets stuck....so the app basically doesn't work.... Pity!

I only used the app as there was a voucher for using it. Awful to use, search function is terrible, being asked to accept cookies every minute was more than irritating and the 'back button' function scrolls through pages and pages before I could get anywhere near the 'home' icon, I ended up paying for items I had removed from my basket not once but twice because I could only go back to find the home icon! I will be removing the app as soon as this review is done and go back to using the website!

Full of bugs. Cannot access basket. Cannot scan card without it crashing. After a few hours of trying to access the basket.. Finally managed too and went to pay. Then said due to inactivity (because the app was taking so long) the transaction was cancelled. A few minutes an email came through from PayPal to say it has been processed yet the items are still showing in my basket but I cannot get back in there.

Very poor. Some displayed prices are wrong. It will show a 400g bag of something with a price, but when you click on it a range of different size bags and their prices are shown, and the price previously shown for the 400g bag turns out to be that of the 100g bag. I promptly deinstalled the app.