Viome

I was waiting all my life for something like this. The answers and help received are targeted to my personal needs, not general or impersonal. It is not for diagnostic but for making the best life decisions, especially when you believe food, exercise and sleep coupled with good stress management are all you need to be healthy. It is of big help for me. I heard about them when, with a BMI over 67, I started asking everyone for help. Thank God I found them.

so happy I now know what to eat and what not to.

Very helpful and educational. High class quality of information. Highly recommend.

I literally cannot read the text on the questionnaire because it's white with a light blue background

very eye opening and surprising

excellent

interesting results. never would have guessed it.

no reason to use any other multi.

love the exact breakdown of foods designed just for me

The last order arrived on time. The product was very good and helpful.

With Viome, and my doctor, I've been able to reduce my steroid for microscopic colitis to once a week. Had been taking seven/wk. I believe this is priceless.

After 30 days of precision supplements and probiotics, I definitely feel noticeable improvement. Less bloating, less joint aches, more energy.

Font and text unreadable on some pages and boxes. Please fix it

basicly unless youre a doctor of food, ya wont be able to understand it. they also said they would call me, and they did, about 3 weeks later. I had already DELETED their garble. I wasted $300.00 for nothing. DONT DO IT...

Very interesting results! Hopefully I'll see a difference very soon

Phenomenal. love all the updates and information given, plus the recipe option!

Several of the toothpaste packets exploded making it difficult to get the gel onto my toothbrush.

the interface is a bit confusing...I often feel like im going down a rabbit hole each time I click on something...health is complicated, but the app shouldn't have to be for regular users...

I really loved seeing the feedback from my results and the suggestions. App is easy to use and straight forward. Very much looking forward to this journey.

this is the way to go - find out what's happening with YOUR body!

alot of geat information to get me a wellness journey

This company is a total scam-Don't give them your medical data. They don't provide any real data from your results and when i called to get my actual lab results they REFUSE to provide any data. Most of what they recommend is based on your questionnaire that you take before hand and very little if any info from the blood, stool or saliva is provide. They are violating HIPPA Privacy Law 45 CFR 164.524 by refusing to give access to MY medical data.

Jan 2026 Results are worse than in past years. I have a harder time understanding why I am rated a certain way. The ratings used to have explanations alongside them, and they showed a chart with a history of results over the years. All that is gone, or bad ui has placed it somewhere too clever for me to find. I feel like I got nothing out of this last round.

I am now at one year with Viome and have had 2 tests behind me. I have lost 16 lbs. and have changed my way of eating, introducing clean foods and have been diligent in lowering sugar intake. I have been introducing fasting and eating only certain hours of the day and of course walking and " Stairmastering " deliberate diligence taking my supplements. I like seeing how strong and healthy I have become at 66. I intend on continuing day by day.. Sincerely Yvonne Shevalier

best I did for my digestion system

Terrible app, rarely works. impossible to make changes to the subscription via the app. it does not work!

REGISTER A WHAT? BEFORE EVEN TRYING THE APP? BESIDES, NO EMAIL LOGIN EITHER... WHAT A WASTE OF DOWNLOAD, TIME, AND ENERGY... UNINSTALLED THIS RUBBISH!

told

downgraded the app info. you took away Why certain foods were Superfoods and why others were to avoid. that's backwards guys did somebody buy y'all out?

during registration they ask for your birthday and I just spent 10 minutes hitting the back button on their calendar because you can't just type your birthday in directly

Poorly presented data. Random data locations make it hard to find and understand. I just saw something I had never seen on the website. Results not clearly presented. What is the specific biomarker measurement? They don't tell you, probably on purpose because they don't want you to just look at your free annual Dr appointment results. Regardless, it would be helpful to take results to my doctor. There are no results here to learn from or track making this service nothing but a mystery money grab

initial survey experience is very unpleasant, wasted like 30 minutes of my time. I don't want to wait 2 seconds on every single question to move on, I want to answer and move to the next one immediately. if the delay is to round-trip persist the state to a database, do local persistence first and sync to the db in a background thread.

What really impressed me is how Viome helps people better understand their bodies and make more informed decisions about their health. Their focus on the microbiome and how it connects to overall wellness is something more people should be paying attention to. You can tell they’re not just selling supplements. They’re offering something grounded in real research and personalization. I’ve already recommended looking into Viome to a few friends.

Viome is doing something really unique in the health space. I appreciate how focused they are on personalization and science backed wellness. their approach feels fresh and forward thinking, and it is exciting to see this kind of innovation in health and nutrition.

OMG!! can you guys make it any harder to cancel a subscription!?! so frustrating!

I had quite a few recomendations for foods to minimize and avoid. the app makes it easier to quickly double check which foods those are. im only on my first month following the recomendations, supplements, and probiotics. I have noticed drastic improvements in my digestion. Im recovering from 7 weeks in high doses of antibiotics which left my skin looking dull. i began to notice improvements in my skin within the first two weeks.

Very good and accurate. I would recommend.

Best

I've never experienced anything slower. Each question takes a minute to load. Literally took 50 minutes to complete your "5 min questionnaire". So frustrating. Love the idea and keen to see my results but very bad app experience.

The probiotics are amazing! They have helped to keep me healthy during flu seasons and help decrease inflammation in my body. I definitely recommend Viome.

Very good information

Created account, registered kit, closed during entering info because I hit the button to edit details. Could not sign back in, does not have my sign in info...not using this.

That's a great app

Slow loading and immediately crashes after the latest update was installed. [Edit] fixed

App works well, and is very convenient.

So I dont really have any issues with the app itself. Could it be improved? Sure, nothing is ever perfect. But it works pretty well for me. I noticed it gives the names of all the dudes living in my gut. But it doesnt say if they are good or bad guys. Some you know are good for sure because they are familiar names of probiotics. But is the staphyloccocus canus or veilonella rodentum bad? That sounds bad! I wish i could tap on them and find out! I also wish the list of foods was longer.

Awesome Thanks ALWAYS ❤️❤️❤️

It is wonderful to have Viome taking care of any body problems. When you can spend all your life looking for the answers to your health issues. I am using the supplements and feel great.

So far, I'm very impressed. I just started my custom supplements and feel amazing. It's so comforting to stop guessing about what my body needs and feel results.

Since the latest update for my pixel 8 the app no longer works

This rating is for the product itself and the app. Despite no prior knowledge, my test results showed what I've known for years, but I now have a science- backed reason for why peppers, tomatoes, cucumbers, and beef are not optimal for my biome. I feel way better now that I've reduced or eliminated suggested foods from my diet. I was surprised to find some healthy foods I ate were not optimal for me, either. I plan to retest next year. For now, the app and multi-page results are very useful.

I was forced to update the app and now it won't open at all, no matter how I try.

Great value for money. The app is a bit slow but it needs to load a lot of info.

Worth the money

App continues to shut down cannot update or view any information

UPDATE 2: They've got to get a new app developer. It's just too slow, too glitchy. I can't reliably pull up my nutritional info to see which foods to avoid, and I can't easily save the list, so it's frustrating every time I try to use the app, so when I think Viome, I think frustration. ORIGINAL REVIEW: The actual product/service has been great, but just use the browser version. The app has stopped working for me. I tried reinstalling it but to no avail.

Very useful and informative. Highly recommended

Excellent information

Easy for even a 60+ man.

The app is great, lists everything that I am allowed to eat to have good digestions. The recommendations given by the app are awesome.

This company has literally changed my life by saving it. I use to have frequent flare ups of my autoimmune disease, but since being on the diet prescribed by a single test I have been in complete remission for over 2 years. The app continues to hold my information and is a fantastic and intuitive tool to recall the foods I should stay away from or those that are OK to eat.

It doesn't matter how many times this developer updates the app, the app is still SUPER SLOW. Viome needs to find a new development team and rebuild the app from scratch. Please add a DARK theme option to the app when you rebuild it next. Also, missing so many foods, please add more foods!!!

So convenient to carry your results with you.

Super happy, easy to navigate

Very interesting and useful

Studying my Results ! 🤔❤️

Company is great but both website and app are slow and clunky

insanely slow app. the questionnaire is incredibly redundant - the same questions over and over

I just got my results. I am not surprised at many of the things that negatively influence my gut health, but i found some that i really did not think were bad for me. Here's to a new me!

Groundbreaking.

Wonderful nutrients insights

Superb app

Amazing can't wait for my supplements

This company is amazing. Finally somebody is looking at each person individually to recommend vitamins for Optimum health.. Thank you, thank you, thank you.

Didn't advance. Stuck. Wasted tons of my time to get registered and I'm still having issues registering. Too overblown. They designed it like this is the only app you are ever on! Way overblown and painful to navigate. Employee tested. Not consumer I'm sure. I continue to experience major issues with this app. Fix it. Fancy boxes backed with a horrible experience with their app.

So far do good. I'm following the food suggestions and started the supplements. I'm optimistic. The explanations are excellent and easy to follow. I get why the foods are encouraged or discouraged. I'd been reading a guessing a lot. This helps me set a rational course. Thanks!

Excellent app for personal nutrition and supplements so I can be my best self!

Very informative process

Having to reinstall in the hopes that more than a bla k white screen appears.

It's has been a great experience and very easy to navigate!

Love the app very helpful very explanatory in every detail

I love how much information Viome provides. I believe every doctor should do something like this to help provide preventative maintenance and correct problems in/to the body, and to understand the health of their client.

Extremely clunky and slow. Takes over 3 Mins to load and often crashes

App crashes a lot and poor ui

Love this service

App latency is horrific... screens take 10+ seconds to load, tapping on menu items or features take 15+ seconds to respond... it's as if the entire production environment is running on a local PC... praying for the day someone upplugs the desktop and the team figure out it's running locally rather than in a scaled production environment. surveys.... you have to complete exactly the same questions each time you take a test. it's over an hour of your time, and 80% don't change.

I really like all of the detail and being able to track foods that are best and worst for me

Recommendations look great with herbs, vitamins, and prebiotics to support metabolism, my results were fairly good except that I had really bad scores in immune response and stress, might actually try WildHealth for therapy because with the discount it comes in a little cheaper than BetterHelp depending on the plan it might have actually been more expensive though, these tests seemed fairly affordable and the supplements well, I've tried supplements before and I know how potent they can be .mail

Requires multiple random sign-ins. I have answered the questionnaire multiple times, but it does not show completed. Prompts for sample to be sent after they have received the sample. In short it is glitchy. Hope they are working on these issues. The product has a lot of potential.

But slow

Really clunky app, I like the recommendations, but the app itself needs work really slow and unresponsive most times.

This app is very clear to understand, simple to use. All your test results and recommendations are right at your fingertips.

The app is very slow but has great information. I like the nutrition section but it would be awesome if it had recipes based on your enjoy foods and super foods. Also, I wish it would give me a whole week of suggested daily super foods on the home screen so I could plan my weekly meals around them.

The app is very fun to navigate and learn. So many suggestions for your gut health backed by actual research.

Very interesting n helpful

Super slow loading. When pushing filters or any buttons it takes a long time to load! Otherwise it is great

Happy with the detailed information provided and the ease of navigation.

Easy to navigate. Great information.

The app is slow and does not load very quickly. Information is buried. There is not a lot of helpful insight. Overall, Viome was not helpful. It's an expensive way for a company to try to sell you supplements. If you have a "not optimized" area of health the only real insight is to take their supplements. Guess I should have researched more before buying.

Suggest: 1. Make Selected Food list printable: Ex: Enjoy list for shopping, Minimize 2. Under Not Optional listing: Add foods/supplements for each low score item

Great to have all the info about diet on the app - not so useful since it's only working when one is online. Also I find the app unresponsive or very slowoat of the time - maybe because it doesn't store any data on the phone?

It's very limited. The home page never resets after you buy, so the landing page feeds me instructions for a completed test, the data from which is populating the app. There are no filters for the food lists, rendering them rather useless.

Reports are good. The app inputs are a hassle. Questionnaires are often endless loops of repeating questions. Then, the time you put in is lost when you exit the loop. Pretty frustrating.

Not insightful or clear reports vs. a GI-MAP which is what most are seeking in terms of actionable gut health, i.e. identification of H. Pylori or the actual cause of symptoms. This is advertised as more comprehensive than the narrowly detailed report they provide shows.. No specifics, no species ID, I think they could do better but chose not to. Disappointed. Its a self-glorified nutrition and vitamin recommendation app masquerading as a competitive gut intelligence kit.

So helpful with this health journey. I have never had such a great experience with health aps. It gives you your results for easy access, your can order your supplements, have your food list handy, and more! Well done Viome!

The data is valuable, it would be even better if it could be extracted to something like a spreadsheet. That would be very useful for grocery shopping for multiple people, each with unique dietary patterns. More detail around the why of minimized foods would be very helpful. UI is a bit clunky and sluggish in places.

Nov 29 update must have broken something. I just Installed it on a Samsung Galaxy S10+ and Galaxy Tab S8, and on both can't open the app - it continually closes right away. Sadly I need this app to register my Viome kit, so now have a useless and expensive Viome purchase until this is fixed

Could be much better When I first got this app it was a different interface and arrangement. Much easier to make use of the information. The website is lacking just like the app. They used to allow a display of foods based on categories like veggies, fruits &grains etc. Now you only get that breakdown with the superfoods. This increases the difficulty when trying to follow the nutrition plan or create recipes with more than just superfoods.

I find it hard to get to where I can look at just the avoid or the super foods. Once I am at the right place when I scroll it reverts to the full list.

I just, can't say I'm really getting my money's worth. There's very little assistance after the initial testing, other than paying high prices for supplements. So, for the app, im disappointed but its a nice referral point. I'd love to see recipes that include my superfoods and enjoy foods. I'd love to see any food allergy or intolerance information. Almost any other assistance beyond showing Mr what food are good for me and what aren't going to be so great.

Clumsy! When filtering foods for the categories like "Enjoy" or "Minimize", only the first page is shown, with no way to advance down the alphabetical list. This forces me to view the "all foods" giant list. Also they have removed the option to filter by food categories such as "protiens & fats" and "grains".

The App is very easy to use, but not perfect. The pop up explanations that are on super foods and avoid foods are great. Why not have them on enjoy foods and minimize foods. It would be nice to have a function to show all your food groups in a concise printable form so that they could be printed on one page, or two pages at the most.

The app is fine but the results are nearly the OPPOSITE of what I can and cannot eat. I've been gluten and dairy free for over a decade since its the only way I have no symptoms, and my Viome results are telling me to enjoy several different gluten and dairy foods and to stay away from broccoli and greens???

App is slow and clunky, cumbersome and annoying to complete the required survey. Feedback is of limited value, does not provide enough specific information about the make up of the microbiome and the recommendations are of uncertain value. I probably won't renew.

I received my results a couple days ago. Today received a prompt to update the app. I did, and now the app does not work. I have uninstalled, reinstalled, restarted - Suggestions??? Thank goodness you emailed the results as well.

Not as comprehensive as I thought. Very basic information and took a month to get the supplements. There are probably better test kits available.... update; haven't been able to open the app for 3 days. "Ooops something went wrong"

I love Viome but I hate the app. It is glitchy it takes minutes to load when you open it first to get to the results. Getting and navigating through results is not user friendly, in general this app needs modernization and user testing.

I really enjoy the feedback Viome provides me. I've already started bloating less and feeling better after following the recommendations of what to eat and what to avoid. I'm only on day 2 of following the feedback given, but I love the deep breakdown of what would help me create optimal gut balance for my personal needs. I am heavily considering their custom supplements to better aid my health and see if their algorithm is as effective as they say. I'll be recommending this to my family.

I feel this program is really expensive. Plus after some tests they tell me whole bunch of foods that are not good for me to eat which are a lot of what I love to eat. Then they give me a list of foods which are super foods to eat but it's difficult to know how to put those into a meal when most of them I have never eaten. However right now I'm thinking I'm willing to see it through as I need to know if I will have any results.

Most of the data being served were already freely available to me on the blood type diet app. I am not impressed at all by your product, as the value for the money spent is low. There are lot of common foods at grocery stores that are not included in your database but which is in my diet. I.e.: peanut, black eye peas, yam, etc.

App just constantly says "Oops something went wrong" waited weeks for my results and can't even see them. I Uninstalled and reinstalled, same issue.

On my first test there were Foods on my avoid list that are now on my super food list and vice versa. Now I don't know what to eat and no one will respond to me about this. I don't understand this.

App no longer opens on my Samsung Note 20 Ultra, so I can't see results. As far as iI know, I can't view my results on my computer so I'm out of luck. Viome lost my last test after waiting months to say it was lost. They did give me a new test but I was traveling and missed my window for the blood sample. Overall, it was good the first time, but the second test experience has definitely declined for me. Your experience may be better.

What a joke. The app constantly throws errors. Oppps something went wrong. Trying to access the website from two different browsers on my mobile phone results in the same error. For the amount charged for the testing, perhaps some of the money could be spent on making their website and the mobile app functional. Very disappointed and a waste of time.

Would not recommend this company. I signed up for the most expensive plan $200. I then lost my job and their only 2 options were to pay a $200 cancelation fee or downgrade to a less expensive plan. I have no income and this company does not care at all. Terrible customer service. I don't recommend at all! 👎

A great resource to improve health! I've seen marked improvement in my health with food recommendations alone. I can't wait to try my precision supplements & vitamins.

Awful app needs more investment by the company to function properly. Very frustrating to not be able to fill in data or answer questions due to the app's GUI prevent any input. This means you cannot provide correct answers.

Viome has a product that needs a bit of more explanation from a scientific point of view. They appear to relate some of their science to peer reviewed articles, but those articles are general and not substantive. There's no relation to some of the food recommendations to the literature and no way to delve deeper into the findings. I would recommend that they open their science to the potential of educated individuals' interpretations, the body of knowledge, and primary and secondary data use.

Viome is Great. They have videos, and loads of written info for you to explore and understand what the tests mean and how they help you. When your test results come back they have graphs that help you understand what's going on with you body. I think this is a great program. Only thing I wish is you can take to a live person.i feel that if you are a member you should at least be able to talk to a specialist, nurse or someone (live) to help answer any questions. They just email you.

I dislike how many clicks I have to take in your app to quickly search for foods that are either good or bad. your search functionality should be on the homepage or at least the start page when you open the app. that would make for a better customer

I appreciate the results and I will be sure to review them and make changes were it's necessary. The issue I had is that it took about 6 months (as oppose to 4 weeks), multiple retests, another test kit (free) due to issues with viome, and me calling Viome customer service to finally receive my results. I called for a refund and suddenly my results arrived a week later. Viome had very minimal communication with me throughout the sampling process, I received a couple emails and that was it.

Food recommendations are easy to find and follow. I would prefer it to be easier to search for specific reports and information related to reports. It is possible I am missing something and that is easy to do. Other than that, it's great.

Amazing app and Viome team! Can't wait to get my supplements to feel even better. I feel the app could use a little more speed but other than that, very simple and user friendly!! Thank you Naveen and team!

Great app and easy to use. However, I would like more info on each food specifically, rather than generic info that's the same for every item rather than having to do a web search. E.g., what is "natto"?

Repeat Viome customer and I am so frustrated w inability to complete questionnaire. Viome support told me to uninstall and reinstall etc and in short...cannot get questionnaire filled out on either their website Or on the Android phone app. And they won't release my already paid for test results to me until I do. Hellish catch 22. Terrible tech support. Think twice before purchasing/using Viome.

What a waste of money. Won't allow me to enter a birthday. Need to scroll through 65 years times 12 months to enter a date. And then "oops, something went wrong with registering your kit" over and over. If I can get my money back I'm throwing it away. RIDICULOUS AND TOTALLY CONSUMER UNFRIENDLY.

When I log in, I just get a blank white page and nothing works. I've tried clearing all data and re logging in, but same result. Edit: this issue was resolved by the developers pretty quickly. Thanks!

Terrible customer service. Paid for a kit several months ago paid for express shipping, two months later kit never came. Had to follow up. Told me they couldn't refund the shipping or discount, ok but would resend. A couple of months later still haven't recieved either kits that were "sent out". Had to follow up again. Never have seen this with any company ever.

Definitely needs work for Android. Lots of bugs and errors when filling out questionnaires. Lots of buttons just open up a web browser and take you to a website (unprofessional). If you're going to require we use an app (which you aren't...yet) please pay your development team more or hire more people to manage it.

Could be much more helpful. Would like to see quantities next to food so I don't need to click through. Then if FOOD TIPS were specific to that individual food ... so much more helpful. Sometimes it is not clear what form of the food is needed (fresh frozen or dried cranberries i.e.). And how to eat or prepare the food? Chickory Root??? Takes too long to load and too cumbersome to get info quickly.

The app is very glitchy. It often jumps to pages that I have not clicked on. It does not provide the ability to purchase recommended supplements, just how to retest. So far, it's disappointing.

Buggy app, can't even get through setup, when you choose your birthday you have to scroll back month by month. I don't have time to do that for 43 years!! So then accidentally clicked on a date and it is stuck, will not allow an edit.

It has been a huge revelation and benefit to know my super foods and which foods to avoid. I thought I was eating a healthy diet and come to find out, all of the foods that I was eating were causing health issues including pre-diabetes. Since following Viome's recommended super foods and foods to avoid, I have dropped 14 pounds and overall feel healthier. Thank you Viome!

I adhered to the Viome diet Strictly for a year for severe GI pain, & bloating, & inability to eat solid foods for 4 yrs. I had exhausted all hope w/traditional GI Dr's. I saw minimal improvement in my scores and only got worse. I'm grossly underweight. For those w/chronic health issues, go see a Functional Medicine Dr!! Viome found 3 strains of Clostridia in my stool in 1/2021 but did NOT alert me to the dangers. It's hard to analyze the bacteria in such a lengthy list so I missed it.

The overall experience is poor, main feature of this app for me is to be able to check quickly my foodlist to see the information about an ingredient, superfood or else, and also to which category of food it belongs, protein/fruit etc. The category does not show up when an individual ingredient is look up what is annoying. Also the constant requirement of an internet connection makes the app useless for me when I go grocery shopping and sometimes don't have any mobile coverage for connexion.

Slow & buggy, not user friendly. For example, the request for birth dates, surgery dates ect force you to scroll back by month on a calendar, for me personally that's up to 60+ years of months to scroll back through, plus multiple surgeries over 30 years old! Just make it so you can enter a date without the calendar, I've given up answering health questions because of the ridiculous calendar. What should take minutes becomes a huge chore because of this particular functionality. Please fix this!

Terrible Interface!Terrible Response! Expect frequent crashes and a laggy experience. This new update absolutely destroyed the app and just keeps telling me to update the app but,I'm on the latest version. How do you trust a company with your hundreds of dollars for health testing when they can't get an app to run? Viome needs to start hiring better developers and stop outsourcing cheap labor. "Imagine living in a world were buggy apps are optional" ADD* They fixed the app. Good

There is bug where the download notification keep popping up (even after updated to latest version) with out an opition to opt out. At least in android...

After update, I can't get into the app anymore. I have an Android phone but when I open the app now, it prompts me that an update is available in the Apple store. I'm not able to close the prompt.

Keep Getting a Message to Update the App. I updated and even uninstalled and reinstalled the app, but a pop up keeps showing up saying to update the app and I'm not able to get past it.

I can't open my app anymore, it keeps saying there's a new version to be downloaded but I uninstalled it and reinstalled it, the same message pops up everytime. Hope it will be fixed soon. Thanks

The app always supports Apple first, Android support languishes. (I will look into possible desktop detail unavailable in the app. Wishing for more.....) Meanwhile, I can't open it on my Android because the Apple Store pop-up won't'dismiss'. Help!!! I need my test results!

Love this idea of research in2 the gut health,but the app needs an adjustment. mayb a real meal examples of the very rare superfood veggies,or mayb some meal plans. It'd b nice 4 a meal plan app, 2 better help plan the accurate meals that r well balanced. Right now I'm upset,I just updated the app but everytime I go 2 open the app it says "new app update, there is a new version of Viome available 4 download in the Apple store." I have an android, can't get in at all. Keeps leading back to this

I'm beginning to think this is a scam. I have the app already...the app says there is an update & to click the button. I click it, come to the app store & it doesn't give me an option to update only to open, just to go back to the app that says I have to update the app. I am going in circles because I can't remove the notice that says there is an update. So I uninstall, then download the app again. Of course same message pops up & the cycle continues. I paid for this service &...I'm waiting 🤨.

App doesn't provide any justification for foods to minimize. For instance, for kale, or cauliflower, any number of other seemingly healthy foods. It simply gives a serving size. Other foods to 'avoid' are due to findings of virus in the stool coming from those foods, which provoke an 'inflammatory response'. I take this with a grain of salt, as I couldn't find any refs to research to this effect, and none were provided. Does cooking render them inactive? App doesn't say... Could be better.

App looks nice but is super buggy and UX is confusing. The questionnaire flows are slow and often when a section is compete it either loops back to the beginning or just dumps to nowhere, leaving the user to figure out what's next. In general, the questionares look better than they function. The app as a whole is extremely busu with on boarding and up selling and reports all crammed into small real estate. Think about what the user actually needs to do at each step and simplify.

This 5 star review is purely based on my experience with religiously following my food recommendations. Advice on the application Start prioritizing functionality OVER aesthetics. It's a good looking app, with poor functionality. Other than this, these recommendations significantly benefited not only my digestion, but my over all well being. I haven't felt this good with food, or life for 8 years. It doesn't work unless you discipline yourself to listen to their recommendations! Good luck!

Screw this horrible app. These updates probably just make it easier to sell or let others hack our personal data!!! for as much as a person pays for these things you'd think they'd have it together. And no, i don't want some bs response from some robot representative saying how you'll look into these issues because in all honesty, you won't do anything that benefits us, the people paying to keep you in business that is... In fact you'll probably just make it worse for us by telling it like it is

In the last month I have installed an uninstall this app repeatedly. I have spoken with customer support and technicians and they cannot get it to work. Very disappointing!!

This app is fine when it works but every so often they release an update on android where the app doesn't load or it crashes. Pretty disappointing for a company trying to revolutionize the health space.

Frustrating! This is one of the least user friendly apps I've ever dealt with. I had to constantly open and close questionnaires to get them to work. Unfortunately it's a proprietary app so there is no choice.

Since february 2020 I follow viome's gut intelligence recommendations now I sent my sample (2nd order) 6 months later to lab. Here my experience with viome (benefits) ●I feel more confident & peaceful ●I use 10× more variety in my food then I ever did ●I commited 10× to feeding my body the best foods for me The app is best for food recommendations grocery shopping prep to see the avoid, minimize, enjoy & superfoods It is the best health decision in my life!!! Dr. Deepak Chopra says the same

The app is terrible. I keep having to refresh every 3rd question on the questionnaire, otherwise I get a blank screen. I've had to un/reinstall the app just for it to accept dates. I really hope this isn't foreboding. 😕

UI: Instead of basic functionality, convenience and clarity, whoever worked on this app focused on useless embellishments and fluff. It was especially annoying when I tried to get the results for the second sample. To register the 2nd sample I had to enter all the information again, although most of it hasn't changed, and whenever the screen timed out, the text that wasn't saved was lost. OK, fine. Viome said that they would provide “tractable health scores” through the app (you cam see an example or a mockup on the version sold through Amazon as of this writing), but they are nowhere to be found. Moving on, the Food section is buggy, you get different results for the same settings depending on how you arrive at the result. Who knows what else is wrong, but it has nice pictures of food. It seems that the best way to get the data is through Results → Share My Results → Email. I had to find that out from support, which took them a while. Viome diet recommendations: Hopefully, the Viome analysis is better that the app (I noticed that both the kit on Amazon and the app on Google Play are at about 3 out 5). The idea behind it is interesting (and a little distinguishing), and I want it to work. I first found out about it on TED sometime in the fall of 2019 and asked a doctor at UCSF Osher Center, who basically said that this approach hasn't been proven yet and I shouldn't waste my time and money. I did, anyway. It's difficult to tell whether it really helped me personally. Recently I wanted to find the TED presentation on YouTube that mageme interested in the first place, but all I could find was hype, which made me more skeptical.

Easy to use app that allows me to see recommended foods, microbial report, etc. I would suggest that Viome implement a food tracker. Users could track all of their foods eaten throughout the day. The app would help users see if they are sticking to the recommended foods. And others features such as recipes with the recommended foods. Lastly, I would suggest a more detailed microbial report. Such as links under each microbe to tell us what it actually is. Otherwise, simple to use and a good app.

This may truly be the worst app I've ever had to try and work with. I can't believe this is a published app. Most buttons don't even work. Some you have to press several times for something to happen. I've tried all day to enter my sample collection date and the feature is completely broken and I cannot click any date. The app itself has made me think infinitely less of the company and I worry I just wasted $130 dollars.

Update: Still unusable. I can get past the signup screen, but the menu component is broken so I still can't get through the registration flow. You guys need a QA team. Initial review: Unusable. I installed this app and there's just a screen saying to "Download new update" and a button that sends me back to Google Play. Uninstalling and reinstalling doesn't fix the issue, so I can't even get past the first screen.

It's been several weeks since I sent in my sample in and still haven't heard anything. Now, I can't even log into the app?! I'm on Android and getting the same prompt to download an update from the Apple store that others seem to be getting. There is no way to clear the prompt or download the update, so therefore the app is unusable...

I'm afraid the recent improvements of the app do not outweigh the experience with the app or the new diet. Within 6 months I've developed a Gluten-Sensitivity, as well as worsened lactose intolerance, and FODMAP issues. The first 3 months felt great, but something caused my body to go haywire. Maybe the new food Sensitivity test (was NA during my time) and a FODMAP food menu would improve the experience.

Appallingly bad app In order to enter your age, you have to tab manually through every month since you were born. And then well before you get there, the app will crash/cut out. I will try the web page but so far this system looks useless.

I want my money back. I am not able to register. I do not have 3 days to manually keep hitting the "back" arrow to get to my date of birth. If you can not master simple fill in the blank forms it does not instill confidence that your testing methods are sound.

Loving my recommendations. I wish there was a way to download a PDF of my food lists so I can print them out easily. Trying my best to follow my new diet and I'm already having better "regularity" after 4 days! Can't wait for this app to keep getting better.

The app is an OK app but the company itself is very very slow. I have been waiting weeks for my results, they are painfully slow. It can roughly take 6-8 weeks for in some cases? What an awfully slow process for something you are paying over £100 for. And the reason for this (as I understand) is because they have a lot of samples to process, in which case some more staff is needed I think.

Unreliable. When the app fails to work, I am unable to search on foods so i cannot identify which foods are good or bad for me. An ASCII file containing all of that information would be more useful than this app. Update: As of October 2019, the website does not work at all. They claim to have tested my gut biome but it is impossible to see the results. This product is indistinguishable from a scam.

Good - was difficult to send the test off from the UK though (first recommended postal service refused to accept the package), and there was a long wait for the results (around 6 weeks). Too early to say if their recommendations work - will update my review in a few weeks. Also the app insists on a password (unless you open it up every couple of hours or so) which is an unnecessary pain.

App won't recognize that I answered the bijillion questions I answered. Not to mention requiring me to answer these questions to get my results ON TOP OF the $200 I already paid is very annoying. And of course the app has no button for support or help. How wonderful!

I was really looking forward to getting my results back until I realized they remove the percentile of bacteria in your biome. They now have some certification and can't say what is healthy or not but I'm a big boy and I know how to use PubMed to research for myself if I know the percentages of each strain.

you have to login every single time you open pretty poor design. someone definitelyuse the template. it's not really an application, but rather a template that pings in API and gives you the website

I love the APP... It's simple and easy to read... however, I think it could be improved by adding a quick food tracker/daily log where we can easily keep track of the types of food we are eating. Then at the end of each day answer a few simple wellness questions to see the effect of the foods. right now I am tracking my foods off and on in another app... but I would like it all in one place.