Exoticca: Travelers’ App

We just returned from a trip to China. We had a wonderful time and would recommend the trip.

Had a fantastic holiday, our third trip with exoticca, have to look for another trip now

The initial flight changed, leaving a day earlier but arriving the same day as originally scheduled. The app threw the whole schedule out by a day, such that the itinerary now does not match the confirmed flights and hotels. Since the app is the primary way of seeing the itinerary, this known glitch needs to be fixed as it now shows activities/tours in locations where we have not yet arrived.

Took the 9 day Peru tour featuring Lima, Cusco, and Machu Picchu. Great guides at EVERY location, communication on pick up times and and tour schedules were EXCELLENT. I would highly recommend using Exoticca . . .everything was well organized and ran smoothly.

not our best travel experience.

Do your homework. Read reviews on the hotels offered. Hotel locations and services may be sub-par. Review each detail of your trip, from connecting flights, layovers to inflight meals. I purchased private car to and from the hotels, and I was provided with a van with other people. Exoticca didn't respond to my inquiry about this. Total silence. I won't use Exoticca for any other future trips.

Avoid Exoticca! The app is practically useless: incomplete, outdated information, missing tickets and documents. Just a fancy gimmick to justify premium prices. Customer service gaslit me, insisting providers picked me up when they didn't. Worse, as an Asian traveller, my distress was dismissed, while a British traveller received an immediate discount for a minor complaint. The unequal treatment felt racist. Terrible communication, zero accountability. Never again!

Great trip to Greece!

The hotels were beautiful and the entire trip was fun, reasonably priced.

Our Japan holiday was very well organised from flights, hotels and local tours. We had amazing time with the itinerary chosen by Exoticca staff. Tours were amazing giving us good overall experience of Japan and culture.

just got back from trip to Egypt. everything was beyond my expectations! and our tour guide Emil hit it out of the park. may you be lucky enough to experience what I did.

Buyer beware! Just got back from Italy and by NO means are the hotels, with the exception of the resort we stayed in Vico, should be rated as 4 star hotels. The hotels we stayed in Rome (Eurostars Roma Aeterna) and in Naples (Stars Hotel The Businest) both had issues with hot water. And by that I mean, we had no hot water for almost 2 days. Also, the hotel in Naples controls the AC, so don't be surprised it they shut it off in the middle of the night. Just a few points you should consider.

Extremely satisfying trip. Our tour leader and driver worked so hard for our group. The tours were educational and fun. I'd give the leader and driver a 10 out of 10 if I was scoring. The hotels were good with the exception of the hotel in Madrid. small rooms and the staff seemed to be overwhelmed. the staff were very polite and accommodating but there was only so much they could do. I'd recommend a different hotel in Madrid. -Randy Cassel Chicago

Our tour was amazing thanks to the places we visited and our tour guide. The group was far too big, the hotels were of a poor standard especially the food and Exoticca customer service was terrible from beginning to end and I wouldn't recommend them

We had a great trip to Machu Pichu in Peru thru Exoticca. They took great care of us. It was an unforgettable adventure. Exoticca put all the pieces together and supported us for the entire journey. Absolutely first class.

guides and company took very good care of all accommodations, tours and return home. was super impressed with everyone and everything 👏

i really enjoyed my trip booked with Exoticca.

Had a wonderful safari tour to Kenya and Tanzania in September. The tours and accommodations were well organized and the driver guides at both places were great. They were professional, friendly and provided educational information on the culture, lifestyle and wildlife of both countries. Would definitely book with Exoticca again for future trips.

Excellent tour with only a few minor issues. First of all our guide John was truly amazing. Approachable, extremely knowledgeable and very easy to be with. He made the tour fun and interesting. He had excellent suggestions on where to eat as well. Our bus driver Ricardo was skilled beyond belief. The only changes I would make is skipping visiting the University there was not much to be seen and you had to pay to go into the library, or anywhere else. Time better spent in town.

The trip was well organized and our tour guide was very knowledgeable.

very great service

the whole trip was poorly organised. The DMZ TOUR was a total disaster & waste of money . other companies did very well our friends had very good experience from other company

Don't rely on this app for your flight details. My trip to Ecuador the flight times both to and from the destination were incorrect, flight home was an hour later than shown in the app. Also the app shows the luggage I paid for but the ticket they purchased didn't include any luggage so I wasted several hours on the phone with Exoticca and the airline - eventually had to pay again for carry-on during check-in and still waiting for a refund. A lot of unnecessary stress!

Great experience, knowledgeable and friendly staff,

good

Loved having all of the arrangements made for me. The people on the tour were great and our tour guide Andre had so much information about their history and monuments. We got to see so many nice places. It would have been nice to spend more time in places like Obidos and Nazarre, perhaps overnight in each. I also loved Tomar. Fatima could have been a one hour stop. Consider an optional activity for day one. It felt a little rushed , but made me want to go back someday.

Well organised trip, with excellent guide and driver. The app allowed me to keep up to date with all planned activities.

cant sign in

They don't know the requirements for travel when that's their job. Continue to harass you and send threatening emails after lots of calls. Book with the local travel agencies because that's all they use.

I joined the Peru, Argentina and Brazil 18 days tour. All went well until 23/6/2026 when I arrived by flight to Brazil. I purchased the Meet and Greet package , but no guide nor driver was greeting us at the airport. Until I contacted the local agent. I had waited for about an hour. The guide just left me at the car at airport. No sending to hotel to check us in nor given info. about Brazil. Brazil agent asked me to ask Exoticca for refund on Meet and Greet in Brazil. please refund!

the second night stay a Carrbridge was backtracking in the bus. it is my opinion that staying in Inverness would have been better for location and time. That way we could have explored for longer then 1.5 hrs (this included finding a place to eat and sitting for lunch). also the Carrbridge is a dated hotel and the food was just ok I eat better at the other 2 hotels we stayed in.

We booked the 9 day Essence of the Emerald Isle tour of Ireland. This was a wonderful tour to see the highlights of Ireland. Although there are some long days, the guide made sure to make stops every 2 hours. Your guide really makes your trip as they decide where you stop and what you see. We found We were not given as much time at certain stops that we would have liked. I would recommend this tour with Exoticca.

The app DOES NOT reflect changes or updates to current itineraries, nor does it really provide much useful information. Contacting Customer Service was an almost never-ending discussion with a robot/AI who basically told me nothing. Not terribly impressed with this company this time around; communication was essentially non-existent. While the price is good, I guess you get what you pay for.

Went on a Portugal excursion ,well balanced and coordinated . Hotels that we chose where excellent and places that they took us to were very informative and beautiful we definitely use that company again

Just got back from the Turkey trip. Very well organised from airport pickup to drop off and everything in between was very well planned. This trip is fast paced with no down time, and early morning starts everyday so may not be for everyone. MEHMET our guide was absolutely fantastic. Very knowledgeable, friendly and had a great sense of humor. Turkey is lovely, very clean, safe and good infrastructure. Two hotels (Radisson Blu and Hotel Barbara were not comfortable) The Ramada was very good.

Great accommodations. Great guides. very clear instructions in your documents in the app. Will definitely use them again.

I had a great a trip to greece

Excellent company! Just came back from Italy and the trip was perfect!

Our Ireland trip was amazing !!! I think we had best tour guy ever - Gideon ❤️ Very knowledgeable and entertaining man. He made sure we all had best time !!!! Thank You Gideon !!! We appreciate everything You did for us ❤️

We enjoyed a varied and full itinerary on our tour of Northern Spain. All the hotels were very good and we had a great tour manager and driver.

They changed the flights, then with weeks before they changed the hotels, some of them ok, some terrible. They prefered to take up in a pouring rain on a horrible section of great wall where you had to climb 400m on slippery uneven steps and lster in the day then when the weather was nice they took us to a jade shop. They took us to shops, very expensive tourist honey trap shops which was very annoying. The flights between cities were at 7am so we had to wake up st 3am couple of times

Amazing Africa is exactly that Amazing!! 10 out ot 10!

Did an Africa trip with them last year Krueger, Capetown, Victoria Falls and more. it was great no blips. Just booked a trip to China with them. Sounds great and the booking process is always so easy.

great value and quality for thr price

1st time using Exotica & we were very pleased with our trip. Flights, hotels, transfers, guides, & excursions were better than expected! We will definitely use Exotica for future trips!

The trip was well run. Our driver, Anthony, was great. He was on time, patient, informative and fun. He communicated well. Some communication was confusing but quickly got resolved. I really enjoyed my Safari experience.

very bad experience.

Well organised company and great value

We planned this $20,000+ trip over 9 months in advance and trusted Exoticca’s representation of “4-star” accommodations. The Swiss-Belsuites Pounamu Queenstown room we received was tiny, had no lake view, barely fit our luggage, and was far below the photos shown in the itinerary. As a 100% disabled veteran, I also had to carry luggage up 3 flights of stairs with no assistance offered. Extremely disappointing and misleading experience. The Itinerary booked exoticas email, caused travel issues.

Just been to Amazon and The Galapagos with Exoticca and can't fault anything. Recommend them.

App doesn't install, on my Android OPPO phone. What a waste of time!

they have the cancelled trip instead of the new one!!!

constantly loads the wrong trip. locks up after a fee minutes. possibly one of the worst apps I've used. if and when it works its okay.

App has outdated information on our Trip summary regarding accommodation and ATOL certificate regarding our flights. Not updated correctly.

Our trip to Morocco was organized good. Everything was in time, good hotels with decent food. Bus very comfortable. The guide needs new mic 🎤 as it was very hard to understand what he is saying even he didn't talke much. But all the trip is too busy. Everything is just running through not much experience - kinda in the most beautiful places just take a picture and let's go. Very disappointing. Basically trip was seeing country through the bus window.

despite installing and uninstalling multiple times I cannot get the app to recognise I have already made a travel booking. the company seem unable to help.

Had an amazing trip to Peru in October 2025. Exottica has a great scheduled itinerary.

Hardly any customer service, lost 1 day of trip because they rejected to reschedule our departure flight for 0 penny cost for them - air lines offered it for free due to snow. Exoticca rejected, 0 compensation. In most cities it was a short city tour, then free time, not as it listed in their itinerary.

Had a brilliant time in Cairo and the 4 day Nile cruise. The organisation was excellent, as was all tour guides except for one on the last day visiting the Grand museum. Muhammad made the path through Cairo airport go very smoothly, he was so helpful. Zizu on the Nile cruise was exceptional too. Again the return through Cairo airport was made so easy for us, the guide was so helpful and kind.

We have just come back from China on a tour with Exoticca Travel company absolutely outstanding well organised with guides Jimmy, Cathy, Kevin and Amber who have the knowledge of their country to take you back to the Dynastys all 5 star hotels if you want to go to China and see beautiful places i would highly recommend this company as all the time we were there i felt very safe. I give it 5 stars.

No pick up times given!

Thank you, Exoticca for the best tour guided adventure in Portugal. We had the BEST time. Each day was exciting and full of interesting history. Exploring the different cities, castles, churches, restaurants, 2 fantastic boat tours and enjoying the beauty and exquisite architecture, including the cobblestone. Our meals and hotel stays were perfect, but most of all, our tour guide Joao (John) was top-notch!! He had such passion for his country, making our trip perfect!! Thanks, John!

The tour itself was pretty good, and all the hotels were realy nice. However, I expected more guided tours to be included. On the 7 day tour of Guatemala that I took, there were only 2 guided tours, one was a half day and the other was a couple of hours.

Tours for the day are well organized and can be fast paced . The guides generally speak good English are very helpful .

Great travel company. Terrific value for your travel budget. Portugal is our next trip. Ireland last year was a really great tour which included several cities and attractions. Highly recommend!

confusing

We used Exoticca to go on a Kenyan Safari earlier this month. We were very happy with the accommodations, the safaris (Amboselli, Lake Naivasha and Masai Mara), and the price was reasonable.

10-day Exotica Tour was great only misgiving i have was the poor customer service when attempting to call support line. Someone in Vancouver, BC was reached after 1 hour 30 min on hold.

We booked a trip to Egypt. Exoticca was terrific. We were provided excellent guides during our entire trip. We were put in high end hotels with very good meals. I will be looking to book with Exoticca again in the future.

Fun times! Well guided trip!

It isn't showing my next trip so I don't think it is easy to use.

Well organized tours, excellent tour agents' support, and amazing accommodations selected!

Just did my first holiday with them to Albania. Was really impressed with all the Comms before the trip and the really handy app with itinerary and all my documents. A really wonderful trip and well organised. Will definitely use them again

Recently I notice that trips are coming up in dollars, language is set to English UK, so I can't book via app as US departures are the only option. During my last trip, the "your trip" only showed a previous trip and not the one I was booked on. Looks like the app needs a reboot!

Garbage app Im not in US and this junk of a app every single time reverts to USD Functionality is zero if you try to change anything in your booking or simply get basic info

This was our second exoticca holiday to Egypt. The holiday was fabulous once again, but with one disappointment and that was the new Grand Egyptian Museum was not on the itinerary, instead the old museum was which was almost empty, a waste of time and money that was. We managed to see it by paying the optional fee but it should have been included and the old one removed, an amazing building that truly needs to be seen. In conclusion we felt it was another amazing trip with Exoticca 5*****

not like it a little bit.

Smooth Travel

Do NOT pre-book tours/lunches - your itinerary will never match actual events, you will be taken to places either too early or too late and not getting the benefit of planned events or poor/rushed substandard of it. We were charged 4service we did not receive, tour guide admitted this was the case for the last 8yrs. Exoticca refused the itemisation of the invoice to cover up the missoled trip. Young girl from our group was physically assaulted by make hotel staff - police was not called

Superb Switzerland, Angela the guide was absolutely amazing. visited some great towns and villages. Stunning scenery and wonderful food. 4 out of 5 hotels awful beds and pillows. 1 out if 5 hotels awful breakfast but overall a truly magical experience surrounded by snow covered Alps.

Our 11 day tour to Ecuador and Galapagos was wonderful, went smoothly, except for one item. We were taken care of after every flight by a rep. VERY interesting trip, highly recommended . Our one complaint was in regard to our flights down and back from Ecuador. Because we booked more than 11 months in advance, there were no flights to choose from. Exoticca should have made other options available. YYZ to IAH to Quito instead of YYZ to ATL to Quito involved huge layovers and late arrival.

I recently used Exoticca for a Japanese excursion. The price was very competitive. We are happy doing our own transfers, so this seemed a good option. Our flights, accommodation, train tickets and a few excursions were included. The representative who met us upon our arrival was very thorough and explained everything to us. The hotels were well situated and of a good standard. Our only issue was the flights. The original flights were changed to include a 8.30 hour stopover in Shanghai

easy to use

This is only a review of the app and not the company. I used to be able to book travel on the app in Canadian dollars from Canadian departure points, but it has defaulted to US only now. I'll have to exclusively use the website which defeats the purpose of the app.

Useless customer service!

I love the Portugal and Spain trip. I just got home from it, and it was great. we happened to have a small group of 16 and was just wonderful. from ease of planning to the excursions, everything was detailed and on point.

if you travel as a couple, only the 'primary' contact receives travel information and there is no provision to add a completed trip information to a 'secondary' contract.

Absolute horrible experience. I was ready to book a vacation for my daughter and myself and almost went 100% though it online, but thought that I would ask few questions to their "travel experts" prior, as it was my first time booking and my friends referral voucher wasn't working. I was told I would be receiving a call back with answers to my questions, hadn't heard from them in 2 days and then prices exploded. I was told there is nothing they can do. Hopeful mother daughter trip ruined.

Excellent tour. Our guide knows so much history of Portugal and particularly all the places we were at. Also added good humor along the way, and went the extra mile in making sure we were well cared for, and details like luggage were attended to.

had a fantastic trip to Africa with my niece. generally everything was well organised, but had a couple of hiccups. firstly, we were due to return to our initial hotel again at the end of the holiday. this was all confirmed in the app, yet the hotel had no record of this, and we had actually been transferred to another hotel in the chain!! as an immediate follow on from this, the tour company were not made aware of this, and 3 separate organised trips almost didn't happen!

Great trip to Kenya. could not have been better!

Abssolutely fantastic holiday, apart from Wizz Air, did not expect to have to pay £ 67.50 for cabin bag, and everything else.

very good service

just booked another trip. This time 8 days to Cairo

Tako, our booking agent was extremely helpful and good natured with our somewhat difficult booking. Pleasant and very thorough.

very lack of customer service to answering the phone or any other source and bad attitude to talk to customer. I would not travel with them any more in life time

We took our first trip to Egypt with Exotica. The trip itself was amazing. Fast paced. All the places we stayed in were definitely top notch. Our guide was knowledgeable, patient and funny. There were some rough patches that I will bring up to the company, but I'm looking forward to our next trip with exotica.

It is a budget tour company that delivers good value. The flights are basic, and extra costs will occur. The hotels are nice but tend to be out of town a bit sometimes. You will have to consider the cost of meals. The itinerary can change, and it all depends on how good your guide and driver are to make your tour enjoyable and interesting. The driver and guide we had in Ireland were excellent and went beyond to take care of us. The group was fun, and the tour was busy.

this app keeps crashing

Recent trip to Turkey was exceptional ,Tour guide Serhat was very knowledgeable and passionate about his culture, history and country. A little rough on the edges but very attentive and proactive with hotel precheck and restaurants . Istanbul is a wonderful place with astonishing modern and historical arquitecture ,also loved air balloon flight in Cappadocia and Ephesus remarkable arqueological site. Only con was hotel in Istanbul was 1 hr from center and crowded due to amount of tours 10 buses

Exoticca made our trip to Scotland so simple and easy! My husband and I are not regular world travelers, but the service and ease Exoticca provided made it so we only had to worry about having a good time. The app was really easy to manage. They covered everything from pick-up and drop offs, tours, busses, and guide. I cannot recommend this company more.

Exoticca, really impressed me. It's the first time I've used this travel agency and it was more of a trial as I'm an old, staunch traveller of another travel agency. Not only did Exoticca deliver, it surprised me pleasantly with It's planning and execution to deliver an unique experience for each individual. I will definitely be traveling with Exoticca again and I will be recommending them to family and friends as well.

The customer service was non existent. We were told we would receive a phone call prior to our trip, but that didn't happen. We were taken to a hotel outside the city where the restaurant was closed. They gave us a choice to take a taxi to the city or walk to a gas station or grocery. As we toured there were many museums, churches, etc. that we were told we could purchase a ticket to go inside. We have been on many other trips with other companies and have never been as disappointed as this.

This was a holiday of a lifetime. Everything was so well organised we were met at the airport, guided through the visa process, and tacken to the hotel. We then had a guide for our excursions Adam he was very informative and helpful. All the days out were packed with so many good things to see. I would highly recommend using them again.

My trip to Indonesia was amazing I did have issues though! First issue was the tour guides not understanding English and not speaking enough English. The second issue I had was the bathroom in the room. It smell like mold and the bathtub around the edges and down the front have tons of mold on it. The hotel did switch my room but even the second room had mold around the tub. That is totally unacceptable. You get a lot of free time therefore I did hire some of my own guides which were amazing.

Best vacation of my life. everything went off flawlessly and seamlessly, from the initial pick up at the airport to the shuttle drive to the hotel, all of the various excursions, 11 of them were included, and many others were optional. The Nile Cruise was wonderful, I had the largest state room to myself, with a giant window overlooking the Nile Banks and River. The food was excellent, and healthy options were available. The best part was I made one phone call and all was arranged!

We splurged on a deal to Panama and had a wonderful trip. Exoticca partnered with a local tour company and they were professional in every way. Communication on the ground was through WhatsApp and transfers b/w locations were seamless. All hotels were top-notch except one in Panama City that looked great on the outside but proved a little worse for wear upon closer inspection; but when we travel we expect this sometimes. Our experience was amazing and we'll likely use Exoticca again.

the trip was good, they were excellent in getting us from departing the airplane through passport control and customs and to the hotel efficiently. our guide Medhat was awesome. but, I have some problems with the excursions. Cairo by night was not at all as described. the stops at Papyrus, Alabaster, oil factories are just shopping which I didn't want or need. Boat was good and food was plentiful, but bland and not to my liking. we had to do a lot of bag breakfasts since we had early mornings.

5 Stars – Perfect First Solo Trip with Exotica! I wasn’t sure what to expect as this was my first time traveling solo to Turkey, but Exotica truly exceeded all my expectations. From start to finish, everything was seamless and very well organized. The five-star hotel accommodation was great, even though there were a couple of minor issues—nothing major, and probably outside of Exotica’s control.

Beautiful locations, great hotels our guide Eduardo was fantastic. . .but the trip could be made much better by high speed rail. . .or fewer stops. 5+ hourly on a bus was NOT what I was thinking when I booked this( BTW Augustine the bus driver was fantastic as well). transfers to/from the hotel/ airport were expensive... but I think worth it.

We just came back from a 9 day whirlwind like tour to egypt with exoticca and loved every moment of it. the tour was quite packed and included many days of very early wake ups. but because of that we avoided a lot of crowds which we appreciated a lot! exoticca used planet tours to take care of us from landing to take off, and not in a single moment did we feel unsafe. we felt very well taken care of and their attention to every details of our needs were impressive. highly recommended!!!

Exoticca needs to inform travelers that their trips are mostly independent. We only had a contact by Whatsapp and the person understood very little English. We tried arranging an optional tour and the only response we got was "one moment". we arranged our own tour only to find out she had arranged it after we told her not to book it. We never had a local person to meet except one quick city guide. The pick ups and deliveries went well.

Always a well organized tour - from flight to transfers, accommodations and meals. Just sit back and enjoy your destination. Some hiccups may happen but don't stress out. Patience and understanding is quite needed when this happens. I've used Exoticca 2x and I'll be booking my 3rd soon as they provide less worries than an airline holiday package I recently did (I will try to avoid).

great trip, the hotels were very good, the tour guides were fantastic, especially Christian in San Cristobal, very very good guide, highly recommended him, the biggest complaint was that we didn't get to the Amazon. We were told that the roads were blocked and that we could not get there. We paid $109. each for an excursion and instead we spend 8 hours on the bus stopping at different locations. This was not what we wanted to experience. Very disappointing.

Tour guides were great. Machu Picchu is a must see. Transportation was great. Exoticca was there to help every step of the way. Hotels, even at the charm level, were very good. Our location in Lima was right down the street from the ocean, two blocks. We meet great people from all over and made lifelong friends. In the process of booking our next tour with Exoticca.

What an amazing trip to Lisbon with Exoticca. Our guide, Andres and our driver Ricardo, were absolutely phenomenal. You literally don't have to think while traveling with Exoticca. Everything is well planned and organized. We chose the comfort package (hotels in Europe surpass Americans. We were very pleased. I have never traveled on an organized trip before. After this trip, I will return to Exoticca. I do wish they would offer options other than just basic economy on their flights.

We enjoyed our trip to Greece. However, there were a few issues we encountered. There was a scheduled strike. While they changed the itinerary due to the strike. They never updated the website. They stressed to use the website. Also, we were not told about the change to our itinerary until we got to Greece. We should have been told prior to our arrival. The first tour guide that met up with us was a bit condescending and advised us our type of tour is not a vacation.

Ireland is definitely a bucket list must especially if you love the out of doors. Erla, our guide, was fabulous...each day was filled with beautiful sights. She shared a wealth of knowledge about the history and geography of Iceland. The hotels were 5 star.

Hong Kong,korea experience with Exotica was good not for Japan. they did not provide a ride from airport back to airport. individuals greeted us at the airport in Japan rushed us they did not give us enough info to find our way in the city except giving us subway map and where to get off in Tokyo is very complicated thanks to Japanese people who helped us a lot in finding our way. our plane seats arranged by Exotica they separated my wife and myself we could not change them we paid too much

Tour overall was very good, Edmund the tour guide and Jimmy the driver were excellent and the itinerary and hotels were good. Albania is very safe. Tirana hotel should be more central. Days were crammed too full with too much based on visits and long lunches and not enough time at the destination towns, too many castles and religious places,meaning late arrivals at the hotel. Not enough time in Tirana.One hour tour was not enough. overall great Albanian people, food,prices and memories.

perfect in every way. Great choice if you like to travel, but don't like to stress about planning it all! you do travel with a small group so if that's not your jam, you might not have the best time. thar being said, you are not all together 100% of the time. we met great folks so I'd do without it again without hesitation!

It was very helpful having this app as it keeps all your trip info in one place. My only issue is that the information in the app isn't updated, like info is in the welcome letter that could have been updated in the itinerary section. The result is you have to hunt around for info after the trip starts, which frequently meant asking the guide.

we got lucky our charm hotel was close to the city center and near metro and department store . so that might be a hit or miss if ever .but overall i was satisfied .except for daytrips outside of the city of we have a chance to explore on our own half of the day. and we were blessed with an amazing tour guide sebastian who gave us a lot of amazing info on the history and current news of life in portugal

App is a great communication tool, sites were beautiful. Booked with this group as they state excursions would only be half day, ended up being all day. Would of loved more free time to explore and less long, guided tours. Also all ages included, might want to consider this when booking as some were able to keep up, while others had a harder time keeping up and extended the tours. Would also recommend washroom breaks, sometimes on the bus for an hour and then right into a walking tour.

I am impressed with Exoticca. I've spoken to real people ( vs. bots) on the phone, who were knowledgeable and friendly. I just took my first trip with this company to Ecuador. Everything was arranged from airport pickup to tour guides. Lodging was superb. Our hotels in Quito and Guayaquil were located in upscale neighborhoods. Our Quito/ Amazon guide, Erik, is knowledgeable with the surroundings. I truly enjoyed the special surprise trips he planned along the way. Amazon trip best food!

I'm not happy with the experience at all. Had to ride around too long trying to find animals on the Safari. Hotel in Capetown was like a ghetto hood roach motel in a bad part of town. Needed a guide to know where to go and not go in Capetown. Exotica could do a lot better with organizing this trip. The best part of the trip was Ryan, our host at the Safari, she was great, a real people's person. The airline was horrible, with the transfers and changing flights its to much.

My husband and I just returned from our Greece (ancient ruins, Mykonos and Santorini) adventure. We had the time of our lives!. Exoticca exceeded our expectations and would recommend this tour. We upgraded the ferries and there was no need to upgrade our hotels they were amazing and perfectly located. We rented a car on the islands and explored on our own. Food was awesome and cheap. Tour guides were on time and never left anyone behind. Exoticca was reachable and would use them again!! amazing!

We have experienced many wonderful things on our trip. I personally enjoyed Montreux, Lugano, and Interlaken and everything they had to offer. Most of the hotels we stayed at were very nice . Our tour guide, Angela, was superb. She's knowledgeable, flexible, and very fun to be with. We miss her already! ❤️

Unfortunately I do not recommend Exotica. We took a tour across Spain, the tour bus was without A/C for 3 days. Each day we were told a repair was scheduled but that never happened and made travel VERY uncomfortable. Commentary on the tour bus, 5-8 hours on average, was dismal. I learned more about the various towns from local guides or when taking taxis during free time....don't waste your money, pick another company to travel with.

Just back from our 12 days holiday in Japan. What a wonderful experience it was. It was a self guided tour other than the pre booked coach tours through Exoticca. All the tours were highly organised although a bit rushed but they wanted to take us to as many places as possible. Price wise it wasn't bad so will highly recommend it.

Our tour guide, Lisa, put the entire trip together and was our guide for the most part. We had site guides for various other side tours. The least effective guide was on our Vatican tour. She was pretty rude and knew her tapestry. Other than her, all was wonderful. The bonus was the people on our trip making it much more enjoyable than a do-it-yourself trip. Kudos to Lisa for her hard work at making everyone feel safe and keeping us on time as best she could.

The holiday was good but I asked right at the beginning if I would be in a group. They assured me that I would be with other people. They quoted the holiday would not go ahead with less than three people. I was totally by myself in my hotels and this wasn't safe to go out at nights, if the hotel was out of town. Also on the organised trips, they needed to get their timings better. A very good example was the day we went to Iguazu falls Brazilian side. The guide had too many things to do.

Loved this exploration of the western areas of Portugal, our guide was spectacular, Silvia, she knew so much of the history of the country. I would actually consider doing the same trip again as there was so much of interest. Our bus driver was fantastic we were always on time .Both he and Silvia were very helpful and always had a smile. Accommodations were very good, clean, comfortable rooms. breakfasts great. Can't say enough great things about this tour. Will be going with Exoticca again!

The trip was wonderful. the arrangements was great for most part. Guides in individual towns were hard to hear at times. One started before the whole group got there. The guide of Zurich was the best, then the one in Lucerne. Our guide Mike Riddout was great. Explained things well. Helped us work out connections to things to do on our free day. The scenery was fantastic. Train & flight personnel easy to work with. Security not too bad at airports. had to check a few things in bag.

Madagascar is a wonderful place. However, this trip was advertised with an itinerary that was unrealistic and poorly researched. The partner company, Amazing Africa, wasn't really available for 'in trip' support and provided the worst guide I have ever come across! Many healthcare and safeguarding issues arose, which will be pursued further. Certainly wouldn't recommend.

an amazing adventure. Exoticca could be more specific in adventure excursions. Rainbow Mountain is far more than a 'moderate' hike. it's very strenuous, but worth it! Also, timing of excursions need a little tweeking. such as, getting home at midnight, for a 4 am wake up call for next excursion! All-in-all, a great experience.

I enjoyed my trip to Africa. Everything was arranged for me, and though I went solo, I became part of a group of incredible international travelers. The lodging was good, especially the clamping tents at Kruger National Park. The food was good and plentiful. The safaris exceeded my expectations and was able to see all but wild dogs, jackels. The price was what made me choose Exottica, but the quality of the arrangements will have me searching for my next big adventure through them.

Would have gained 2 extra stars if the attention given to us upon arrival had followed through to the end of the trip. The information we were given upon arrival in San Cristobal was minimal at best and non existent in Guiyaquil. We were lied to about the availability of tours in Guiyaquil and disappointed to have missed out on opportunities. I gave 4 stars because Joanna deserves 10 all on her own... Morgan and Solange lowered the average.Shame Eduardo wasn't there on arrival in Guiyaquil :(

Did Vietnam /Cambodia /Bangkok and have been very impressed with the communication from Exottica throughout, I used charm hotels which I was very happy with, the tour guides were great, i have already booked Albania in September and I highly recommend Exottica. The only downside I felt were the optional excursions which I fell are much overpriced with yourselves and I chose to use local companies for these.

The Exoticca app was not updated. My flight information on the app was totally different from my real flight coming back to the USA ( I need to know the correct pick-up time from the hotel to the airport). Apparently, the communication between Exoticca and Condor Travel ( the coordinate travel agency in Peru) was not the best regarding tour tickets.

Very disappointed with the "services" that Exoticca provided. Local tours that were booked were lovely, but as the overall tour operator I expected more from Exoticca. I expected them to be a resource for issues, questions and recommendations, but the two times I contacted them with questions proved to be so convoluted and frustrating that I essentially gave up. They made no effort to facilitate a cohesive "small group" experience, and gave us no recommendations for activities or restaurants

We decided to use this company as its advertising says they'll make it as easy and affordable as possible. So let start with the visa requirements that changed. Exoticca didn't email is or help us with a place to go to. It was by sheer luck that we got our visa with no help from Exoticca. The first flights were OK the first hotel was gross! Dirty with unvacumed floors/walls No water! Had to be for bottles of water. The group was given.over to planet tours. So the Itinerary changed all week.

Great organization throughout the trip. Was a bit rushed at some of the tours but overall an amazing experience. The last hotel was quite small and no space for clothing so living out of a suitcase was challenging. the location was fabulous. could provide better instructions on how to get around on foot in some of the locations where safety can be an issue. Would definately recommend to others.

I would love to say it was an amazing trip but do to a change in the fine print of my itinerary I had to cancel 3 days before departure. When I booked the trip last May the visa to get into Egypt was to be available to me for a $25 fee when I got there. At some point this changed and I was not notified. I caught the change 3 days before I was catching my flight to Toronto. I could not get a visa in time so I had to cancel. Exoticca is taking NO responsibility for the lack of notification.

We had a terrific time in Ireland. Our Guide Ela and the driver Micheal made the trip even more enjoyable. Their knowledge and suggestions were spot on! If you want to visit Ireland, this trip is enjoyable and comprehensive. The only suggestion I might make is though the hotel in Cork was exquisite, it might have been better to stay over in Kilkenny and have more time to experience the quaint medieval city. Thank you Exoticca for a wonderful vacation.

This was my first trip in a tour group which was to Portugal. Everything was well planned. Our bus driver and tour guide were great. The hotels were comfortable and breakfast buffets excellent. The issues I have with the tour were my own physical limitations as this is a very hilly country with lots of inclines. Keeping up with the group was very challenging for me. The difficulty levels showed moderate to easier. Should be noted that older travelers might find moderate to be quite challenging.

No information regarding where the rep would meet us when we get off the internal flight on day 7. We spent quite a while searching inside then outside the terminal. He was not holding any card with our names or showing the company name. Very frustrating. We were not told when to expect the airport transfer to collect us on the last day. Had to ask for assistance from hotel reception and after over 12 hours we found out near check out time. We could have planned our activities better if we knew.

This was our first experience with Exoticca and we can say we loved it! We went to Egypt December 6-13 and the trip was incredible. The first thing we noticed was the security there. Anyone who is afraid shouldn't worry. Our hotels were nice and clean, and safe. The food was good and our tours were fantastic. Exoticca does well with adding in as much as possible. Our tour guide, while knowledgeable and passionate, turned out to be rude and ungracious but his knowledge of Egypt was vast.

I have no complaints about them ,you get so much for the price.The tour guides are super friendly and informative in addition if you have any issues. For example I left my medicine behind as I we were jumping from town to town. it has to be kept in the fridge and is super expensive. I was panicked and my guide managed to get it 2 days later.So far I stay with this company

Not suitable for seniors unless they are accustomed to walking 5 miles per day..In addition daily bus transfers between cities lengthy. although there are breaks, tiring and boring.. Our guide extremely knowledgeable but rather extensive in commentary. what could be said in five minutes took 20. Specific dates, names of historical places, individuals and significance went in one ear another the other and impossible to remember. Although his vocabulary extensive, pronunciation poor.

Absolutely stunning country, friendly people, and amazing food. First trip we have taken that we were not ready to go home. Looking forward to going back. Our tour guide, Sebastian, was knowledgeable, friendly, helpful, and all rund great guy. We'll definitely use Exoticca again.

The tour was as described. The hotels were all very nice, as well as transportation. our tour guide Lisa was the kindest, accommodating, knowledgeable person. she provided all the insider tips for navigating around the cities on our free days, to get the most of our short times in each place.

Tour was enjoyable. Guide was knowledgeable and friendly. Guide should have met us beforehand, we picked her up at a gas station on the way out of town. Foss hotel Reykjavik, Borgarnes hotel, Hotel south coast, were all very good hotels. The bad news, Klettur hotel Reykjavik should not be used, the rooms were small ,no kleenex, no washcloths, no showetcurtain. Kleuttur hotel standards should not be used.

Exotica had some great events which we enjoyed but no substantial guides to assist us through our tour you are basically left on you own to find and locate how you get to and return from your daily activities and considering we were in a high crime area this is not acceptable and the guide you had on from Johannesburg to Kruger Park wasn't up on his material and fumbled through his notes which he surely didn't know what he was talking about most of the time.The one other guide Charlie was great

The app is fantastic, everything is easy to follow, the images are crisp, the details are exquisite and well put together. HOWEVER IT IS ALL INCORRECT. IF YOU BOOK WITH EXOTICA DO NOT MAKE PLANS AROUND THE ITINERARY PROVIDED PRIOR TO YOUR ARRIVAL. THEY CHANGE IT. AFTER SPEAKING TO OTHERS THAT HAVE USED THEM MULTIPLE TIMES, THIS HAPPENS ON EVERY TRIP. Zero stars, 2 days into this trip and .....NEVER AGAIN with Exxotica. So I won't be needing this waste of an app.

Super vacation and tour! Well organized and always someone there from tour at transfer spots. The only feedback I'd give is they could do better at arrival airport (to find them) and on last day, give more time until you leave for airport return. We returned from last day of excursion at around midnight...my pick-up for the airport was at 3am! Was tough, not much rest/sleep time.

we used Exoticca for our trip to Italy, and it was amazing. We decided to use them for our trip to Greece and it was not as well planned out. For our 10 day trip, 4 of those were traveling, so it took away from our overall vacation. we will definitely look a little closer at our itinerary to ensure it's planned for our approval.

Booked with exoticca for the first time and not sure I would use them again unfortunately 😔, the second hotel we stayed at had roaches 😵 and one of the optional events we paid for got cancelled last minute. We asked if it could get rebooked with a different boat tour and they said we would get charged extra although we had already paid, also response times for their customer service lines varies greatly. Tour guides were polite and helpful but customer service needs work.

Overall it was a great trip. The main issue we had was that the hotels were too far to walk to point of intrest, most of the times. It was a bit disappointing that on our long bus rides we would stop at gas stations with one restaurant, which wasn't bad if not for the five other busses there.

Good app with potential. My only complaint is that the hotels are changing in the middle of a trip but the company is not using the app to communicate the information. It's just sent to the guide traveling with us. The point of the app is to enhance communications! So this is more a process thing than anything else. Overall a good app in the trip

So far, this appears to be a great app. I won't go into what it has already because it's all great and I have 500 characters only, and just speak on a few improvements. There's a map that shows hotel pinpoints, and I think it'd be interesting if you could select a day and see that day's activities pinpointed on the map. I'd recommend adding an editable packing checklist, possibly destination specific. Also add relevant contact information directly on the main page, easy to find quickly.