Dierbergs

This is bs. Your damn app. won't even show the pictures on the list I make out. No picture, no damn price! Fix it now!

horrible app does not work the ads take up all the bandwidth and can't select coupons nor even see them.

Every time I try to clip a digital coupon I scroll down, and clip. where it goes, who knows. I have a rewards account. I thought I had the app. I just tried to install the app on my iphone. Doesn't want to install on "install on more devices." I tried to find the app in the Apple store, can't figure it out. Having the rewards account ought to be enough. Digital coupon should be applied when I put in my phone number at checkout. I feel like I get sucked in to clip a coupon, then can't use it.

so what needs to be changed is the aisle name or number instead of saying Frozen for stuff like Hot pockets or frozen dinners you need to say the odd number not the type of food it is. another thing Pizza doesn't belong in with toothpaste and needs to be in Frozen

Very difficult

clunky every other time I try to open, it lags. despite opening, closing, restarting my phone, checking to see if this app needs updates (it hasn't indicated that). I've tried to open, then my display times out, and when I check the app is still loading. it'd also be helpful if items you scanned indicated whether there's a coupon or rewards deal since im a member & downloaded the app; rather than just showing the price. seems like an incentive to make a purchase.

Could not reinstall this app because it is no longer compatible with my phone. Can't earn or use rewards.

love it

ok

hard to use

Stop using Flock to spy on people. Your aren't enhancing security for anyone

updated app now it doesn't work

Where are the ingredients of the products? Every other store shows all parts of labels. Am I expected to go to the manufacturer website for every product? Or check it out on Target's or Whole Food's app? Pretty rinky dink app.

I like the GOOD SALES...ESPECIALLY WHEN ITS ON RED BARON PIZZA🔥

Trying to look at ad and it requires my phone# with a code, code sent 3 xs , says there is problem. Shouldn't be this difficult to look at grocery store app.

The app randomly signs me out at the most inopportune times, like in the store when I need the list. Then it won't let me sign in. I get a message saying the code I was sent is wrong. Then I get a message saying too many attempts. Still cannot log in. Cleared cache. Cleared data. Still cannot log in. Can log in on the browser. Tells me I'm not connected to internet in the stores and now when I'm at home and using wi-fi. And the browser and app don't sync the list either.

We just had the most unfriendly cashier ever. Wouldn't say hello, thank you, nothing. I think her face would have broken if she smiled.

easy to use app. fresh veggies!

Useful. Would be even better if we could add the quantity instead of just adding to the list

the app sucks. SEND me my paper ad

the produce is always fresh. you can find anything you want at Dierbergs. their sales are very good

Dierberg's offers a huge variety and things are always fresh.

good. clear info

very pleasant employees

Love the app. Easy to navigate and provides update information for purchases.

Great store. Wonderful employees.

very clear and easy to follow.

Dierbergs app has a lot of good features and the weekly ad! Also clip coupons!

Great shopping.

Love Dierbergs, clean stores, friendly people, and decent sales. Would love to shop here every week, but I shop the sales. Keep up the good work!

My go to. location is key!!

Great store. Love their steaks. Produce is fresh. Beer & liquor selection is good! You want it; they have it!

Their rewards are a complete joke. Seriously,......they are laughable. 😡 Which is a true shame because they have a great selection of items that I can't afford without decent rewards. LOL

I do like shopping at Dierbergs Mackenzie Point. They are always helpful. I am a frugal shopping which means I pay close attention to the ads, and shop accordingly, but I always like conversing with the clerks and I enjoy self checkout when just a few items. I know where everything is at my Mackenzie Point Dierbergs and it's close to home.

clunky interface. often mismatched prices from app to flyer to store shelf. only good for using with monthly deals.

most cheerful and helpful self checkout associate( i forgot her name) but she's the short lil lady!

always helpful and friendly

search function is busted

Lots of great products

Very good store, Really enjoy shopping here.

I love Dierbergs! A great selection of fresh produce & meats

bad

crashes constantly, super slow when it doesn't, forgets my store

I trust the quality.

good to have

okay, a bit hard to understand the site.

if it's available this app will find it

Great employees at Southroads Dierbergs cant get any better every dept.

Great store. Has everything I want. Employees are very supportive, always offering to help if I look like I am in distress. They seem to watch for elderly customers who might need a little help.

With the new app you can no longer get the discounts at the store unless you have a cell phone number associated with your account. My account and email were set up with my home phone - now there's no way to correct the phone number in the app or in the store. And the store will not honor the discount prices unless you can make the app work. This was a terrible upgrade and I hope they can remedy this. Until then, I'm going to be shopping at Schmucks.

love this store!

every time I try to log in with my cell number , I get an please retry again message. there is no option to log in with ur email and password. can you please fix this. I hate to use the app bc of this. and search engine on desktop website once you select a store is not good. example: if I type in Greek yogurt , it only shows coupon and recipe , no products to look at

Would like more variety in hot meal options.

love it

Great sales and very high quality foods.

Great store!!!!! I go there a couple times a week

Clean store

Useless.

❤️ Dierbergs

I haven't used this app yet, but it comes in handy when shopping for bargains.

I wish the shopping list included quantities needed. I need a second list to note to self for quantities needed.

Every thing was great .Everyone is always helpful and willing to help you.

Fast

Always a great place to shop an all the staff are friendly an helpful.

cleaner store in the metro area

Trying to update in the store and it keeps going back to the app store.

I love Dierbergs. Good prices and quality food.

I love Dierbergs! Great prices and great staff. Store is always clean and rarely do I ever have an issue with finding everything I need. Great place to ship for all your needs!

Ordered catering on 2 occasions they forgot deviled eggs. The manager said we need to check our order better. How about they double-check the order before they give it to the customer.

Difficult to sign up

great SELECTION

Good clean friendly n find what u want. Good

Dierberg's has a wider selection of prepared foods in their deli compared to Schnuck's, and the employees at Dierberg's are friendlier than Schnuck's employees.

great place to shop and excellent customer service

The rewards program is too complicated and the app is nearly useless for finding product on the shelves.

Love my Dierbergs app!!!

The app keeps making you sign in almost every day. Too much trouble. Especially when the Schnucks app keeps you signed in.

app is helpful, but improvements could be made!

It was great knowing what aisle my item was in.

you can always find it at dierbergs!

On 28th December 2024, Uber Eats Driver delivered 24 "Separate" 128 full ounces of Absopure Steam Distilled Drinking Water...Individually!! To a Disabled Veteran who has no cartilage and a piece of a broken bone off of my primary left elbow.. Along with spinal issue(s) due to my past career as a gardener and maid. I left a message with Dierbergs Corporate but, when attempting to submit my voicemail, the call to Dierbergs voicemail would suddenly the line would go dead. Attempting to file.

too many steps to clip coupons

It's good as long as it's is working

Good Deals and Prices

I have installed and reinstalled this app many times. I have an account but it won't give me a sign in only a sign up option. When I try to sign up, it gives me an error. So frustrating. At least now there is an option to search items and get prices.

I Love Dierbergs because the stores are always clean and well stocked. Employees are helpful and caring. If you can't find what you looking for then you don't need it.

I believe there is something wrong with the app. I can't clip coupons or order anything online. I am going to have a use a different store, but I truly wish I didn't have to. 😕

pricing is 15 to 30 % higher than zwalmark for the same product. why?

love this app 🙏🙏🙏🌞🌞🎉🎉

It never opens on my android phone, shoots off to Dierberg lettering and that's as far as I ever get. FIX THIS PLEASE!!! Is this just a way to keep us from getting the discounts offered by your franchise??? I hate it!!! If I could give you zero stars I would and sadly I like shopping with you all but I'd prefer to get the "Deals" which is why I have limited my shopping with your stores now.

VERY helpful!

The customer service is excellent and people are very friendly.

a great store with polite and friendly fun staff

Great app with great deals

Love Dierbergs ❤️ Best produce and deli by far!

Great!

The employees and security officers are very nice. I love the quality and selection of groceries at Dierbergs. I save a lot of money with the rewards.

Rewards page doesn't work to earn more rewards

Prices too high!

Keeps me up to date on what is on sale.

I have been shopping at diebergs there since the day they opened. I love the store the food s great, but I do not like what they did with the weekly ad.

Your app sucks. I want the old paper ad back and delivered via mail. Hard to accumulate any significant amount of points!!

It would be nice to be able to get an ad at the store since it is not in the paper. Hyvee does!

Start mailing weekly ads. It takes 10 minutes to get to it on this app. Everything except the weekly ad comes up

dierbergs always has the best quality of produce and other fresh foods. The meat department has delicious choices that are preseasoned and ready to grill or pop in the oven. My family loves it all and I love the convenience.

You were a solid 5 until I found out you did away with the weekly add. We are old and not tech savvy. We started shopping at Dierbergs during covid . We like the product selection and friendly service. Schnucks has an add and I will be checking it out. Hate to start shopping there again but.... Thanks for listening, Charles Gioia

Lots of sale items but would prefer discounts on 1 item instead of having to purchase multiple items to get discount price.

Nice clean store wide aisles things are easy to get to and a nice clearance aisle in case you ever want to try something that they are either upgrading or changing the size on from wine to snacks and even refrigerated items

After the July 24 update I cannot get through to use the app when I try to skip the first screen asking to sign up for rewards. It just keeps giving me a message saying it can't skip through at this time, try again.

Dierbergs at Lafayette Center is a really nice Dierbergs. The store is always clean and the shelves are always fully stocked. You never find out dated products on the shelf like other stores I know. The employees are very friendly. They seem as if they've known you for years. It nice to grocery shop in a store like this. I wish they were all like that!

I love how the app helps me keep track of the amazing deals that they have. it also helps me to keep my coupons and rewards points organized

Update: restarting the app resolved some of the issues. --- Latest app is super buggy. Login didn't work - got stuck & had to re-reinstall. Clip coupons isn't working. Find my store didn't work. Some buttons do nothing. Very bad job on quality. Big step backwards from the previous version.

Can't sign up because it says the @ symbol is not permitted in an email address. Updated: 04.29.24 Most recent update has completely dumped my log in info and rewards points and it wants me to sign up like I'm a new customer. Why do I keep shopping here?

They have really good meat & a large quantity.friendly staff,clean store!!

Been using the Dierberg’s app and it’s great for shopping. Super easy to navigate, and the shopping list feature is super handy. Love the deals, and rewards. Overall, it’s a practical tool that makes shopping easier. Good job!

Dierbergs is the only place to shop for my groceries. Everyone's so friendly and they always have everything I need and more. My favorite are those chocolate chip banana muffins. yummy they're the best!

Dierbergs is my favorite store!!! The veggies and meat choices are the best! I appreciate that all the people who work at Diebergs are friendly and so helpful! Dierbergs is the best!!!

Update misses the mark. No longer selects current store. Also, says no grocery coupons. Really?

The best grocery store in St Louis, always a wonderful shopping experience, the products are displayed in an appetizing fashion, deli case is always perfection, great customer service that is consistent. Dierbergs is first rate!

Excellent place to grocery shop, friendly and helpful employees. Try them you too will get the same impression.

The recent upgrade just killed the app. None of the coupons or rewards show up. Just keeps on spinning the page. It was a lot better earlier. Now it's just worse. Hope they fix it soon

Horrible after update. App used to be fine but now there's so many screens to get through just to open the weekly ad. I have to select my store every time. The stores have almost identical ads! Makes me want to shop here less as it's less convenient.

The app has logged me out and now I am unable to log back in because it's trying to get me to sign up. I don't use this app often mostly because compared to the shnucks app it performs horrible and the rewards service isn't very good. Hopefully the log in thing is just a glitch/bug that they'll fix but I'm not holding my breath.

Poor experience. Doesn't load. Won't recognize code. Waste of time

Do not update the app! I just did this and all my rewards points were erased. It has also sent me multiple codes to verify my information that do not work. I am very disappointed with this lack of service.

Following the latest update, there is no apparent way to sign back into your account if the phone # associated with it is not a cell phone. Sad!

In Dierberg's attempt to have an app similar to the Schnucks app, Dierberg's totally failed. Why didn't my list migrate over to the updated Dierberg's app? I've texted Dierberg's but to no avail. Dierberg's "updated" version is basically useless. I don't like wasting my time, so I'm moving forward, sans Dierberg's.

The app has always been sluggish and clumsy. I was shopping at Southroads on 2/6/24 when I got a notice that my app was outdated. I eagerly updated only to be disappointed again. It lost my entire shopping list of about 30 items. I bought a few items that I remembered and left. Do your IT people actually use the app?

The new update I installed today seemingly lost my completed list, which I use every time I need to shop. I find the items I have run out of, and add them back to my list. I can't find it anywhere now. That's a big no-no in my book. If I am missing something, let me know. It's not an absolute deal breaker, I can probably rebuild it, but if indeed my completed list is gone, that is something you just shouldn't do as an app developer.

Great variety of foods in every category. Some significant sales weekly. Employees veery helpful. Great butchers.

Absolute trash app, cannot find price for a lot of items.Have to call the store even for millk products. This apps needs a lot of work. please refer to your local competitor schnucks app

Works well enough overall. Would benefit from the ability to see product pictures, and a way to report when in-store location details are incorrect. App also usually needs to be force-closed.

The worst app ever. If you want to look up an item. Spaghetti sauce instead of choices in the isles, it takes you to deli pre-made food. I am uninstalling it again...waste of time not designed for shopping. Look up schnucks,Walmart or freshthyme apps to learn.

I enjoy shopping at Dierbergs but this app is useless. I like to go online to various store apps (Dierbergs, Schnucks and Walmart) to compare prices. Is it just me? I cannot find products on Dierbergs app. Search results can never find any product entered.

Love the store, hate the app. When trying to locate products, it seems the full inventory, or anything close to it, does not exist within the app. It's outrightly unresponsive at times, too.

I love shopping at Dierbergs they have great deals and I always find the things I need for a reasonable price

App crashed and wont load. Have been waiting to shop with the app, but cant.

Subpar compared to Schnucks app Every time I open the app, it tells me I'm using an "old version" it takes me to the Google play store where I can see that the app is on the most current version and can only open it from there. It's constantly signing me out too.

The app us okayish. We need a bar code scanner so that we can find sale items and coupons quickly. Why can't I delete expired coupons, or why don't they just disappear. I don't need a category for them. Dierbergs is supposed to be the best grocery chain or top end (definitely the most helpful), and your app is like an 8th grade school project. It is not user-friendly. I want to scan, and if it has a coupon or if it's on sale or both. Make your app do all sorts of cool useful things, etc. Thanks.

I signed up started shopping now can't find cart just poof empty and took all time to clip coupons want to place pick up order but it keeps saying update

If you do a basic search for an item, it doesn't show prices or pictures of the item. Why not? This should be basic common sense. Their competitor's app shows both, why can't Dierbergs? This is the info most people want.

Frequently, I get to the store, open the app, and I've been signed out. Don't remember my password, and so must wait til I'm home to log back in again, missing out on coupons for that trip. Dierberg's, stop logging me out, please. It's so frustrating. Samsung Galaxy S21+

Duerbergs used to have an awesome app. This one is terrible. Can't find Cayenne pepper on the shopping list. You have to know the manufacturer name to get a decent list or you get everything in the world on your search. Shopping list says Sweet'n Low not available at the store. This is an awful app.

This app is basically useless. Minimal features and unresponsive to clicks most of the time. I used to love Dierbergs. There's one right down the street from me. But Schnucks won me over with their amazing app. The past couple years I've driven the extra distance to shop at Schnucks, primarily because their app makes everything easy for me and they have awesome coupons. Dierbergs, take a page from your competitor and do better. I'd love to make you my favorite again, but not with this awful app.

No options to mute notifications. I don't care about the giveaways. There's no way to retroactively add a recipe for points if I forgot to enter my number at the register. Searching for coupons for items doesn't work. I'm not sure why this app exists other than to check my points balance and to scroll through one list of every single coupoun for the week.

Absolute trash app. In this day and age I can open any competitors app and immediately search for items carried and in stock. The layout and design of this app is atrocious.

It's just Ok...needs some more work. Too many times the App tells me there's an error and to try my search.later[which is frustrating]. The rewards variety for several months were really Great; but, this current list of rewards is horrible!!

I primarily need to use the app when planning my grocery list or at the store to see if they have, or where to locate, a certain product. Any time I search, even for generic words like 'bacon', I get zero results. Very frustrating and not at all helpful.

Love that I can go to their app and add coupons to my account prior to shopping. Very user friendly.

App never finds anything I'm looking for. Schnucks app is sooo much easier.

Totally useless app. Does not give prices or the location in the store. The Schnucks app will tell you prices and which isle to find a product.

Easy to use, on average saves me about 10%.

CN even use it. Keep saying phone # already in use as Dierbergs lady put it in months ago & never finished setting up. I've emailed u guys x2 & no response. I can only get points in store by putting phone # in but CN use this app at all because U DN recognize it as me. You should have a help # right on the sign in page.

I have uninstalled and reloaded multiple times and everytime I open the app it says I don't have the right version. Ridiculous

Super buggy. I am directed to install the new app every time I open it. Kicks me out half of the time while looking at digital coupons.

I LOVE DIERBERGS! Cut up fruit! Buy the huge one you will eat it! Produce glistens! Meat is trimmed! BUT if you want to clip coupons do it at home. I have never been more hysterical than trying to pull up/clip in their parking lot/store. It's like a magnetic field. It's not their fault. So if you are already out just pull over anywhere else to check out that ad & clip. Lol I've driven away too many times. But the quality is so much better! Try the cajun crab dip & gorgonzola tart! Sinful!

Dierbergs rewards you for shopping! Points add up quickly! Loving this app!

Works great! Very easy to scan at checkout and redeem awards

Great app and so easy to use! It's filled with great offers and discounts on groceries! It's become my new favorite app!

App doesn't allow sign in. Spinning red circle. Really a circle jerk. New app too. Doesn't bode well. Reward apps are becoming pos. Not just dierbergs. Why should they be any better. Cheaper stores in town without rewards.

This is absolutely the worse app ever. I want to use it for my shopping list and not only does it not work well today the app updated and erased my entire list so I have to start all over. I DELETED THE APP

App works great. Super easy to set up and intuitive to navigate. Love the list feature.

Not good at all. Downloaded app, filled out the info needed but can't get a code sent to verify account. I would recommend downloading the Schnucks app and going there. Never had an issue with Schnucks app.

Installed it today when I was shopping when I saw the signs there was a new app. I go to dierbergs often and was excited their was a new app. While shopping, I was able to set up app easily and was able to get points when checking out. Love the grocery list tab. Easy access to coupons. I can see myself using this app often.

Just one more example of big corporations' general inability to create usable apps. NOT an "update". This is an entirely new app and that should've been made plain from the beginning - it wasn't. It will not migrate my credentials from the old app - it should. There should be CLEAR instructions, UP FRONT, to delete the old app - there are not. You waste your customer's time, needlessly. It won't launch from onscreen icon. I have to go dig around in the app drawer. Non-intuitive UI. Works? Maybe

I can not sign on. Keeps telling me to update my profile. Then it says my email and phone number are already registered. I've reset data and uninstalled. Cleaned my phone and tried again.

Very difficult to use. Have had to resign up in the store and now again. Why doesn't Dierbergs allow easy searches of their products online. Seems like all they show are catering items and floral. When I'm looking for special ingredients it would be nice to have a search engine. I do love Dierbergs but have been frustrated over the years with their APP and website.

I was so happy when I found out Dierbergs had a rewards program, but the app could use some work. I have been trying to clip coupons for 3 days and it keeps giving me a message that there is a problem and its supposedly being worked on. Once the app is fully working it will be great! I like how it has a list option and the coupon clipping (when it finally works).

Having had the old app and trying to download and install the new app has been a nightmare. Spending way too much time on this. Just forget it 🤬 Don't know why it shows 5 stars. I gave it a 1 because 0 wasn't offered!

App now available and may end up being okay, but customer service is severely lacking. App hasn't been accessible at all for the past 2 days but customer service kept saying there was nothing wrong with it! Not good.

Created account quickly & easily. It only took seconds to answer a few "get to know you" questions, browsed some coupons, & ended up with over 1400 Reward Points that give you free items, or cash back at checkout! Takes you right where you want to go with a tap & shows This Week's Deals on the Home page so you don't miss out. LOVE the digital weekly ad that can be sorted & filtered, even viewed as a list. I won't be missing out on their best deals anymore! Thanks for the new app ❤

Confused? Sent to download app directly from the site, old app no longer works, but this is for the employees only?

Wasn't working yesterday, but tried today and although I had to set up a new account, it seems to be working. Carol, I had to edit my store too...go to the top of the first screen under the D logo, you'll see your current store/hours and a down arrow. Tap that and it will take you to a screen to edit your store. 😄

App is working now!! I like the new layout and the ability to earn free products in addition to money off my groceries. Side note - I had to create a new account, as it seems my MyDierbergs account didn't carry over. No big deal.

Sent here from the new Dierbergs Rewards website to use for the new Rewards program. The old app no longer works and tells me to download the new one? I'm guessing this one isn't it as it asks for my associate ID...so, Dierbergs, which app do I use?