myACPNY

Their care, treatment, and patient handling are exceptional, very lovely

Amazing! always gives me the best service

Outstanding.

Love this portal, it tells me anything, and I see on my Xbox, all my doctors, I talk to them. Everybody in Mount Sinai is wonderful. God bless you all.

its so easy and wonderful to use. very helpful.

This app is wonderfully-truly helpful. It makes it so easy to better understand your health with your care team.

very well to use

good for communication

great!

thank you for support and service

I love the app

im glad i have this available. it helps a lot

I loved using this app. But as if June 3 I could no longer use it. I called to different places asking for help. Was told to use Chrome. Not the same. As of June 3 I can no longer make appointments order medication

Great, I get to communicate with my Primary doctor asking questions and getting answers.

Very user friendly, I was able to gather all my results make appointments etc right from the app. Extremely happy to be such an option. Would definitely recommend this to friends and family.

I love how quick you get results or being able to send a message to your doctor's. I recommend 100%.,Thank you so much!

great app

love this I see what my doctors see 👍🏽 great

App is easy to use and saves time

very good but needed easier access when logging in to the app

they do care for their patients, wait time is somewhat lengthy at times

Great app, very convenient, no complaints!

very easy to use.

every visit that I've had to the clinic has been phenomenal. The care team is very professional and informative.

The new update sucks just not as bad as the last sucky update,these software companies need to STOP making changes just to justify their Jobs.Why cant we give 0 stars

Easy to use, and each page is easy to navigate

awesome service

Excellent App, keeps from calling the main office

Excellent application. Particularly compared to other "my chart" apps that I have experienced.

thank you for your service

simple and easy to use. glad I download this app.

I like the app it works no problem.

They cancel the appointments without informing you. Unprofessional

the check-in process can never be finalized on the app. Always have to stand on the line to finalize the process

This is a very nice place. Keep up the excellent work.

it's faster and easier to navigate

I have gotten accustomed to using the application. It's clear to understand, but for the elderly that are not savvy, it can be complicated. Appointments, cancelations, sending and receiving messages is very easy. I can easily navigate things for my mom through this application.

love the app.

I enjoy this app, I would recommend it to my family and friends.

great app keeps me organized with my lab results @ dates appointments easy to use

It's only a few doctors here that really care and nurses, and front desk staff he is nice and helpful as well and the nice security lady. My problem is the time you are sitting waiting to be called but you be thee only person in the waiting area that's a problem what happened to the register tablets when COVID was here those was useful and quick. The bathroom is nasty all the time and they let a good nurse go Nurse Sara and my gyn Dr leaving sad I may be leaving soon as well

Dr.Snyder was wonderful. Thank you for his service. I will continue UNDER his CARE.

easy access to my information, timely result access, all my test results one place and appt availabilty.

Very nice and helpful staff, my doctor really cares about my well being

all is good. I have no complaints.

myacpny app is wonderful. you can find so much information, make appointments, see test results , request medication refills just to name a few. i find this app a necessary part of my medical support system.

because I get what I need done with out any problem.

easy to use

great app

Worked fine at first but now after an update it doesn't load properly, my test results won't load, the links to other agencies won't load. If it wasn't broke don't fix it.

I enjoy using Advantagecare portal. it's very easy to use. Their staff and doctors are very friendly and very professional at what they do.

Would be even better if one could navigate back to their previous page as opposed to starting over and over again. If several locations are listed for a specialty and the location I chose has no appointments, I should be able to go back to the previous page where other locations are listed and choose another.

I'm not getting the text message verification code

Very convenient I can keep track of my appointments, schedule appointments, and communicate about my appointments.

Dr Sarkisian Dr Greco and Dr Trisha Green are truly exceptional to this practice.

excellent.

It allows You to Take Care Of all Ya Doctor Needs In One Place @ The Same Damn Time.. 🙏🏼💖

Great app for appointments,follow up and notice of doctor follow-ups and diagnosis

I love this app. Its so easy to use, I get all my medical information in one place and I get to schedule my own appointments.

Great

I rarely have an easy time as far as finding what I'm looking for.

the best thing

It's quick and informative. The doctor was professional and cordial. I felt comfortable and satisfied. The experience was excellent, will continue use the facility and its doctors for the foreseeable future, in the future. Great place to receive medical care.

Very convenient

I would enjoy it, if I could learn how to use it properly, I have difficulty following prompts, someone teach us old folks how to use it!

I have an excellent doctor. Dr Dhalia Favreau-Herz is a true gem

Advantage Care Team Members are the best especially my Primary Doctor Dr. Charmaine Johnson. Always representing positive vibes and give great medical advice.

I appreciate having my medical records available for review. I can print out my letters, referrals, and test results when needed. Thank you.

Cool

This app is useful, and it comes in handy. When you're trying to reach out to your doctors.

easy to check in

Good

Great easy to use

A very slow r noch reply back.on some Info u might need r no reply back at All. Advange care need to Do war better.so sad

I have learned to appreciate this app over time. Because in certain situations when I needed my Drs help or had questions.. I was able to reach them and they or their nurse/assistant would contact me and my situation would be met in a timely fashion! 🩵

My visit was very nice. The staff was courteous Thank you

I love the convenience!

Awesome place love the Drs. Here very friendly and professional

Waiting time was feasible. I waited at least 10-15 minutes from my scheduled time to be called. While in the examination room, the same. Overall, done within half an hour, including time to converse with the provider.

Great service keep me updated on a regular basis

This app is good,easy to use for your medical needs

I find it easy to use to talk to doctor's office, to make appts, request refills , etc

this app is awesome because it helps you see the results of your blood work and any other medical issues and you can also leave your doctor a message

I love this app literally a one stop shop

Love Love Love this Service. Love My Doctors. Love My Caregivers.

Easy to use

The go-to app for me

Easy to use

This app is so helpful.

As far as medical company apps go this is top notch

Great innovative features to conduct business.

I go there just for the amazing doctor for my kids she always take the time to listen to us and she very nice with my kids any my kids love her she is amazing human being her name is Akua Bediako.

Easy to understand! Easy to use!! Great app!!!

Very useful overall. No problems. A++++++++++

Thank you 😊

This app is horrible! It takes forever to load to a page and it's been like this for months, people rely on these apps for information

Convenient

This app makes it very easy to check my lab results. It also simplifies making appointments, picking a doctor, and requesting refills for medication. It's very easy to use and I do appreciate all these advantages. Thank you.

Awesome App! Keep up the the great work!

Been with Acp Doctors since 2001. Started at Springfield Gardens

Each time I got here I discover some of the nicest people in the world work here. Even when faces change and people cone and go, the pleasant atmosphere seems to always be consistent.

shows all record easy to use

Always pleasant, clean and staffing is very helpful and informative with giving information to it's patient's.

Easy to navigate and useful when making appointments.

This is a very helpful app. It saves my life by Alerting me of pass due test

Great app any medical app is a great app to download load get medical records and also a easy way to get in contact with your doctor's

I find this app very helpful . It tells me my appointments and results . Anything I may need of past visits or future is here for me to see . Advantage Care is a nice place to come when you need a doctor . My primary doctor is such a nice person and equally caring . My eye doctor and technician are both very helpful and equally caring of my needs . They both make me feel comfortable while visiting . I am thankful to have all the nice people at the Annandale center which is so close to home .

The medical staff usually answers promptly, meds. are filled promptly and appointments are made and confirmed.

I love communicating here, especially with my PCP. He renews my request for a refill. Done!! It has improved along with the facility.

Convenient, easy access to health records and exams

Excellent app, make appointments, get results, send messages to Providers!

Good information on medical bills

I have no problem ordering my prescriptions very easy to do, and my doctor and nurse are always on top of this. Thank you for caring. Mrs M.Crespo

Great app, love the fact that I can view my results and make appointments from my phone. Definitely would recommend to others.

Great way to stay in touch with your medical care team.

Would have given 5 stars if not for the # of attempts and length of time it takes to update personal information.

I love this using this app to keep track of my elderly mother's appointments & communicate with her doctors.

No message option for doctor or office member. Doesn't show upcoming or prior appointment schedule. Unable to pull medical records. It used to be ok with these options but after update all of these gone and no contact to fix

Very informative & accessible!

Great app. Information easily accessible.

This keeps up with all of my oppointment and doctor visits so a five star is well deserved,

Some of the staff need more customers training.

I enjoy being able to contact my primary provider directly through the app. Since she is not computer phobic, she responds promptly.

I use to be able to log in with my biometrics. All of a sudden the biometric feature does not work. For some reason when I try to scan my biometric, the app keeps giving me an error message. I tried troubleshooting through my Samsung pass,but the app is not there. I tried removing the app and reinstalling it and still get the same error message.

This app is very helpful and resourceful. They also message you back pretty quick

Difficult to update Information! you can't update your address and if you forgot or updated your password, you will need to call tech support; so you can log in again. Really hard to find a referral letter and even the tech support department doesn't know how looks the app for the customer, so they just guided me for two steps and transferred me to costumer service. I felt like guided by a person that is blinded like me in terms of the functionality of the app.

The best app I have ever had. No more for getting appointments and I can use this for any hospital I ever been too.

Makes seeing test results and asking questions so easy without going into the doctor's office.

Very convenient and easy to use.

Excellent app and easy to use.

This is nice, and easy to read..

MyACPNY app is great. I now get to see my test results plus my upcoming appointments. Nice work creating this app.

App needs to be more user friendly. Should be easier to find referrals, dismiss items that don't apply to each individual, or send urgent messages to medical representatives.

Excellent able to find all information .

The app is simplified and easy to understand.

Easy to use. The test results are better to read than having to go in office if nothing is wrong or for minor issues.

Is very easy to use and helpful

Took my forever to learn how to use the the app because of my inability to remember passwords but a very useful app

Awesome brighte colors clear screan no glitches easy to use and navigate. Great for virtual calling telehealth calls.

On e check in, we should not have to enter the same questions for each appointment. I have 3 upcoming appointments within the week. It's a waste of time. Twice a year is OK to ask if there are changes with health or insurance. Thank you.

The app and features are comprehensive, clear-cut and user friendly. The internal communication process is thorough, at times lacking. There is no ability to forward inquiries/msgs or reference them. Not a show stopper, I am pleased with the app.

Easy to keep records

Met my new PC Dr. Wai Zaw. She is an excellent doctor, she shows concern for the patient's health not for pharmaceutical company pushing medicine. She listens and develops a plan for the patient to better their health. I recommend this doctor.

Always get message problem communicating with server

Always has a "server error.". Have never been able to log in.

Let me log into my account once. Never let me log in again. Respectfully a piece of garbage.

Looks to be a great app. Unfortunately I am unable to download 😕