Halara

I love these pants. they don't wrinkle. They are buttery soft and comfy.

Terrible customer service. Does not ship to military posts and so I have no item and they wont cancel my item. Its just in limbo, stuck in a shipping facility. Never will use again, will warn everyone to not use it especially those who live on a military post because apparently their delivery drivers are felons.

Do not trust any of the coupons or the promo codes or anything because apparently some of them are for Canada some of them are for America and so yeah you don't find that out until they take your money

perfect fit. soft material will be perfect with a turtleneck or tee-shirt. even a pretty blouse.

This website is a scam. They use a delivery service that is not reputable. I never received my order and my current order is the same delivery service 😑... not confident I will receive this order either. Trying to get a refund is difficult.

Everything is well made and fits perfect

Love my Halara pants, I get to many notifications everyday all day long.

should be able to change color of leggings till they are shipped.

I am not happy with the fact the delivery is taking a while.

never rcvd my order

Love the style and material. I have now got 5 different colours . so comfortable to wear and always look good.

Shocking customer service and service in general. Sent some items back, fortunately I kept my postage receipt. They denied any knowledge until produced my receipt then suddenly found my returns! Exchanged purchase and 2 weeks later no nearer to receiving my goods than when I ordered them. Once received I will not be purchasing with them again...it really is hard work

customer service always super helpful for any issues regarding wrong size, style etc, love my Halara clothes, so comfortable and true to size.

I was a little worried about ordering online from a company I'd never heard of. However, it's 5 stars from me. Customer service is excellent and the clothes very nice to wear.

shipping is slow- not speaking of pre-order items. Took over 9 days to process and they are trying to say it has been partially shipped even though it is saying the entire order is still processing with no tracking number. *through the app

app very buggy. constantly shuts down on me

I was frustrated at first but help desk was very helpful and friendly

I love the clothes, they are comfortable, made pretty well, and the sizes are for grown women. That said, the return process is difficult, I think that's by design. Whatever you order, be sure about it, because returning it is a hassle you don't want to engage in.

My second pair of jeans delivered today, love them, can't believe the super quick delivery & quality of clothing, will always buy Halara now, thank you!!

love this brand!

I Love these Jeans!!!

love these pants

Be careful when dealing with this company. Customer service is ridiculously poor - they may not even be an actual company. I made an order, paid of course, and when the order did not arrive they refused to refund money - just continuously put me off. DO NOT RECOMMEND!!! There should be an option for 0 stars but unfortunately the lowest score is one star!

Love, Love, Love everything Halara x

Love ❤️ love ❤️ love

I love the ultra tall option and color options. The stretch is so comfortable.

terrible customer service

these sweaters are well made and comfy.

This is the last order that I will purchase from this company. It's been almost a month since I ordered and only update came 19 days after I placed the order saying that my package was waiting to be picked up. Meaning it hasn't left the warehouse. They have also put pre-order on two of my items that I know for sure wasn't on them when I ordered them because I have screenshots that I do on every order that I placed no matter the company. This is why I give them 1 star, horrible!

love how fast I received my items, and they were all as described!

very nice pants, but it is very difficult to return items.

Love!!!

app freezes on returns

Best jeans worldwide

Best workout tops, skirts & shorts I have owned. I love the pocketz and the fact that the clothes fit petite women well! It is also affordable.

Wonderful products. You get coupons and free gifts!

they don't send your items

why does it take so long to receive my order it is taking weeks yet the money is removed immediately from my account to be quite honest if I thought it was going to take this long I would not have bothered

I don't know who Halara sold out to but their app looks just like shein. The clothes are reasonably priced but the interface sucks. I can't even find the favorite button. love the clothes, hate the app.

impossible to return items

I love Halara jean leggings, they are so comfortable & look like jeans.

Best Ever Jeans!

Poor clothing quality, live chat doesn't work well, the app is super slow, and returns are difficult to the point where the return label they gave me doesnt work! I have tried to contact customer service about it with no response. I was so excited to try halara but they have been absolutely terrible!! do not recommend at all!!

Great items, love Halara designs and fabrics

the app experience is great, I ordered some things for my wife and although they didnt fit perfectly she loved the material and quality. Will be ordering more!

These are so comfortable! I am very happy with them.

Great service and Good quality products. I had trouble with the arrival of one order but it was sorted and I was given a refund. I've made several other purchases without delivery issues to NZ.

so far, I've had get service and quality from Halara. Currently waiting on a couple more orders but I'm feeling quite confident in the process. The prices have been very reasonable tus far.

I highly recommend halara clothing, especially the jeans and leggings

beautiful 😍

Most comfortable jeans I've ever worn!!!

Only "okay", if you have no issues. Ordered the wrong size, having a technical issue or shipment problem.....your done and your on your own...Zero support or accountability

love these clothes.

orders take long to arrive

shocking I want to return some trousers back to you but I'm finding it very difficult no return label or barcode

really lovely quality clothes, well made and fit true to size

terrible customer service. I returned 3 items and they only refunded 2 of them because they said they didnt receive the 3rd. UPS created my label after having to scan all 3 items. it is not my fault one was lost along the way or whatever happened...

Love the fit, the material

to much inventory to scroll through. I wear xl ordered three leggings 2 were whole size to large, two tops in xl where whole size to small, returning wasn't the option they offered a credit which i did use after much difficulty. Credit did expire quickly. after several washing the shirt most resembling cotton piled terribly the other typical unbreathable exercise type material on a dress up shirt. Better to know in advance. app makes scrolling through the enormous inventory much easier

excited

my favorite clothing

I thought I would give it a second chance because I really like the feel of the pants except they were to short. so I decided to go for the tall buy 2 get 1 free instead of getting a 3rd pair. I got a scrunchie. I messaged how can I do a return on the first order and have not heard back.

most comfortable pants.well made. I ordered 5 pairs

Visually overwhelming. Deleted app less than one minute after attempting to navigate it.

excellent

This company knows what women should be wearing. Great prices and great quality! Flattering and always true to size!

perfect fit for ordered size, great material

shipping wasnt bad, product is ⭐️⭐️⭐️⭐️⭐️. comfy/stretchy/well made/perfection!!

Not being able to filter by length is extremely frustrating, especially when I need extra petite and there are so few items in this size. I can't be bothered to go into each individual item and colour to see if i can get it in extra petite

I love the fabric and butt lift. my only issue was I ordered incorrect size (first time ordering) I was wanting to return, but that the leggings I got the price had changed so I would not get back what I paid for and I would have to pay for shipping. That's a bummer.

very disappointed

Slowest return process ever, I sent back 4 items through happy returns, took 14+ days to get my refund and I wasn't refunded the proper amount. I sent back 4 leggings, they only refunded me for 3 although I sent all 4 leggings together. Live chat with an agent is no help, they will make it hard to get your money back by ghosting you and they only give you store credit as an option for your refund.

The app is super easy to use and the products are wonderful!

Fantastic pants! I love every pair I bought from Halara. They are comfy and stretchy. The only thing is that they run one size bigger, at least for me, I am size S and have to buy XS. But even a size bigger, they are wonderful. Absolutely love my pants.

Love their merchandise!

we love Halara! Great quality, we own several pairs now! highly recommend!

DO NOT BUY!!!! The quality is horrible for almost every item and trying to return something is horrible. If you lose the original tags forget about getting you're money back. And if you send it to see if they will you will never get that clothing item back either. So they'll keep their product and your money. I just want my money back

I LOVE Halara! They are the most comfortable jeans on the planet. I recently took back a J Jill pair as well as a Chicos pair because they just don't match the comfort.....

it is a bit confusing app

Extremely comfortable and soft to wear

Can't view anything despite reinstalling as keeps jumping out.

Scam like. Offers $100 of your order but doesn't mention that the most you can get off your order is $50 but offers other coupons for you next order. No thank you.

great quality and so comfy

keeps shutting down

Love the fit of these pants,I have them in all colors.Always get lots of compliments.

Lovely fabric, Slacks and Shirts with a wonderful fit. Highly recommend Halara!

I have removed the app, and will never purchase from you again. the returns process is an absolute joke devised cunningly to take forever with repeated logins, denial, no forward processing. 0/10. nothing to do with the clothes, all to do with the processes

Took a little while to receive but they are absolutely so comfortable. Perfect work out pants for sure or just even chasing around tiny toddlers.

Absolutely love everything I have gotten from Halara! I have some of the active sports dresses and their jeans.

Great fit and feel... love the pants!

amazing

I love their clothing! It's cool and comfy, fits wonderfully, and makes me feel good when I wear it!

takes WAY too long to ship and arrive

to start, this app is extremely slow and glitches constantly, making it a very frustrating experience. I ordered some pants online and it came with a scratch off coupon that said I would get $100 off, but then when I downloaded the app it said I'd only get the money off if I spent $350. Also, all of the plus size options are extremely limited on colour. lastly, if there's any deals on the standard sized clothing, they do not translate over to the plus size. this company sucks.

I'm not sure why one reviewer left "Scam" as their review. I got my order and I love both the leggings and yoga/sports bra I bought. I paid only $24 American total for my order with the coupons I received. No rolling at the waistband, soft buttery fabric with just enough stretch but it still holds my mama belly in. The bra is very comfortable. I'm a DDD cup so it's hard for me to find bras that are both supportive and comfy. This bra is a perfect combo of both.

3x I ordered and was sent to incorrect address. But the BILLING address was correct!

Leggings are pilling after 1 month, terrible quality and customer service is absolutely useless. Very slow response and clearly do not want to do anything about it. Their response is generic and unhelpful The app does work fine but I wish it didn't...

nice jean delivery very slow just awful.

shipping took forever!

returns suck

they are true to the fitting and quality I'm really happy 😊

not great experience. made an order, it was randomly cancelled and redone. no contact/info why. Contact to find out whats happening to be told, one item is out of stock. Despite it not showing anything prior to order about being out of stock and no contact. i ask about delivery if i cancel that item ( previously shown as 3-5 days, which would have arrived in time had the order not been cancelled and issue with stock). Told 48 hours to send plus 3-8 days, which is useless for why I ordered.

phenomenal clothes..Not cheap polyester fabric..Love Halara

I love these trousers! Unbelievably comfortable and look great. They do snag easily but that maybe because of the waffle material. Regardless, I still think they are fantastic work trousers.

The clothes that I have bought are really nice, good quality and very comfortable.

AI generated ads on TikTok? Really Halara? I truly thought you'd be better than that. I'm so disappointed.

I love every single item I have bought from Halara. the quality is top notch. However, this app is the absolute worst.

everything that I have ordered from this company has been awesome! The petite jeans fit me perfect, so comfortable and lightweight. I also ordered three of the bat-winged shirts and I love them!

Love the fabric they arrived in package and came out with not a single crease! very comfortable on. only downside is the buttons on front....did not notice this when ordering. Not a deal breaker though as love everything else about them

absolutely amazing!! I buy my daughter's school trousers from here, navy, comfortable and has zips looking like regular navy trousers. super quick delivery to republic of Ireland too! 1 week max.

I love their clothes! app is ok but could be better in finding new things when it comes up or linking to the exact product when you see something on social media.

These shorts are so comfortable. I love the high waist, camouflages my muffin top. Quality material. Would buy again.

Order over a week ago and order isn't even being prepared for shipment. Unacceptable. Had I known it would be so long I would not have ordered from them.

love Halara products, I ordered two pairs of shirts and a skort, they fit so well, true to size and the colour choices are fantastic. The delivery was faster than I expected, only took a couple of days to arrive and were well packaged. I would definitely recommend.

horrible. all sizing was wrong, fit was not right, and could not refund without paying for it. never again

The app service works well and is nicely designed, but like, why don't arms or torso change length with the rest of the tall or long options?

Easy shopping experience. Halara clothing is amazing!

filters are rubbish, there are only 3 options to filter things by, unlike the website which has about 10. I can't filter out fit, silhouette or length. Only colour size and height. pathetic.

Quality, Beautiful and super soft! Can't help but love Halara!

Great cloths, speedy delivery and fabulous status notifications!!!

unusable app, keeps crashing whenever navigating out of the home page

Orders take way too long (More than a week) to be confirmed. Their daily game is rigged, you'll only ever receive 1 point.

they sent the wrong item and trying to refund/exchange is a complete joke. they run you around in circles then stop answering all together.

I love my new mid rise work pants. I am very short waisted, and this mid rise style fits so much better than the high rise. Love the material...just ordered two more in different colors. Thanks Halara!!!

This app is great to use. Yet, I advise NOT TO BUY their leggings. After 6months I had two pairs form runs in them and they are useless.

I love the shorts I purchased from here .They're very comfortable and great in hot weather.

thru are nice trousers, however their sizes are mot hood for me. the 12-14 are too tight, and the 16-18 are too slack. what's happened to the 14-16 size. Great lenghth, I often have a problem with length as their usually too short. for me, that's the only thing going for halara

There is an annoying "The current billing address is unavailable" error that keeps showing up over and over when I try to pay. It's been happening for weeks now. I've even tried to uninstall and reinstall the App. It's quite frustrating.

They don't update shipping information. I can't return an order because you have it down as not delivered yet and I'm looking right at jt

I will be buying more. I love these pants. The fit the length everything. The fabric is giving jean without being a real jean. I just love everything about them. These are truly the best work pants I have ever found for tall women.

I love everything I have ordered from Halara. Great quality washes so nice. and looks amazing every time

Fabulous company! Their products are well made and very comfortable! Shipping was quick and ordering was easy. Love the color options and materials are soft and breathable. My favorite is the 2-in 1 shorts, they have a hidden pocket on the base layer on the left thigh. Give them a try, you won't be disappointed!

Beware of return policy and process. This app makes it very difficult to return items. I have been trying to make a return for 20 minutes and its not working. so frustrating. I am unable to find a contact number to talk to a human. I ordered 3 skirts in my usual size of medium and all 3 fit like smalls. 2 I want to exchange and 1 (pet hair resistant fabric i want to return due to weird fabric)

I just place an order and should've received free standard shipping, but was charged for shipping. I cannot find anyway to contact customer service. Free standard shipping was offered on orders over $79. My order was just over $84 and I was charged over $9 for shipping. NOT GOOD.

The materials of the are quality and the fit is tue to size. I couldn't be happier with my purchase, and ended up buying five more pair, (dress pants and jeans).

love the fit and the feel. exactly what I ordered and I didn't have to figure out a translation on my size like some other brands

I've lost 110 lbs and have lots of loose skin. these legging ARE THEEE MOST COMFY & even wearing the light colors you cant see all my imperfections. I wear them to work to the gym out to play with a nice top. . Just cant say enough good things.

I didn't love the dress but I was thinking of getting another one. But the return policy sucks! You better like what you order. I paid about $40 for a dress including shipping, then I am returning it thinking of buying another one but just with the fact that out of those $40 I'm getting like $21. Would not buy Halara again.

I've ordered several items. Quality of materials and workmanship have been excellent! A return I had to make was easy. Looking forward to ordering more!

Wow, where do I start. My order arrived so quickly, the items are lush....exactly what I wanted. Love ❤️ my black distressed jersey, the fit, the fee,l is so good. One item didnt quite suit me and I opted for refund. instead Halara gave me a credit for item with out the need to post back. Exceptional service. Cant wait to explore more xx 😍 ❤️ from a happy gal x

I'm normally a 14 but ordered a size 12. Fabulous fit and very comfortable.

SCAM made a large purchase of $100+. only got one pair of leggings from the order. reordered what I wanted. ended up returning. clothes fit me weird, as they would anyone who's plus size. returned them. returned the leggings from the first order. EACH RETURN WAS NOT FULL $ AMOUNT. from the leggings return & the two pairs of shorts I bought, I was missing $47! they stated the first return would be free. then stated one return would be $7.90 & that the returns were based off quality of items!

I accidentally bougjt a pair of Halara leggings. Now I own every color. I absolutely love them. they make my shape look fit. I wish there were more patterns. I will never stray away from this brand.

love the items offered by this company. Be patient sometimes it take awhile for orders to show up. So worth it when it shows up.

The most comfortable and flattering bootleg cut jeans I have bought in a very long time. I love the 'pull on' stretch, soft jean material. They are trendy and medium weight. Definitely for Spring to early Summer and Autumn ware. I 💛 them and highly recommend investing in these jeans. I have one standard blue denim, and have ordered a pale blue. The fit is true to the measurement size, however, I cut the hem as I am 5 ft 2" (157cm) and adjusted them easily at home.

I love these clothes, I've ordered leggings, tops, jeans etc I love the quality and customer service. it does take awhile to receive my order, I order knowing that ahead of time.

got my 3 pairs of yoga socks today. VEERY NICE. Great material and well made...love the sale price and the shipping was very fast! I will be ordering more soon! Highly recommend!

I love the clothes but shipping takes so long. otherwise I would have given 5 stars

they lure you in with discounts but it doesn't seem they actually have the inventory. one "delay" after another and we're at 4 weeks already. love their clothes but this is ridiculous.

im absolutely obsessed with these Booty Band Leggings they make my legs and butt look amazing BUT Im now on my 2nd pair where the booty bands have separated from the pants after just a few months and never going in the dryer and only warm wash. for what these cost they should surely last longer than 4-5 mos. to have to buy another pair several times a year is outrageous but no one else has leggings like this. I dont want to buy yet another pair and then turn around in 4mos n have to buy more😞

It's alright. The material for some items feel and look cheap.

Deceptive marketing and return practices. ordered a pair of pants I needed in a time frame, one unmarked preorder item delayed the whole shipment. No where in the item description did it say pre-order. No way to cancel after the fact. Go to return them since the price of the items was more than I'll pay for shipping. The cancel button literally says "Give up." They knowingly make the process so miserable they call it out during returns. Sewing quality was good, fabric was mixed, fit was bad.

The app crashes constantly! Totally unusable!! which is a shame as I love their clothing!

can't RATE this brand enuf, they hav evryfing one could want { female's & males > children } their customer service is fab guided by fantastic people, keep u updated on Anyfing to do wiv shipping/products etc , all round great Co 👍🏾 very recommend 💞 ZERO disappointment

I ordered 4 months ago and still haven't got my order, can't get ahold of no one, there is no customer service and the live chat is a computer that only gives me the original delivery details. So be aware of ordering through this company!!!!

very difficult to return items. last hurdle after submitting why your returning, which is a lengthy process, once your at the end you can't submot your order because theres a technical issue.

I got some of their tops and they are very comfortable. They ran on the big size. One item was backordered and held up my whole order. They finally cancelled that item and shipped the rest of the order. I just placed another order and will have to see how this one goes.

I have ordered 3 or 4 times. I love everything I've gotten. its good quality and fir and very decent value

takes 22 days for order to prepare to ship customer service is a robot and not one bit helpful ordered on 1/07/2026 not be delivered on the 23 no they will only be preparing to ship the order 22 days after purchase shein temu is quicker and the price of the stuff to and postage and package you pay you should not be waiting over a month to recieve will never use this brand again terrible company

The clothes look good, but the app interface is extremely frustrating. Searching for specific items is all but impossible, as is narrowing down search results. All you can do is pick a likely category and scroll, scroll, scroll.

Very disappointed with my first Halara purchase. I ordered a romper based on Halara’s size chart and chose XL, but it is extremely oversized. The built-in bra area gaps, the neckline rolls, and it does not sit correctly when worn. I also purchased XL leggings from Halara that fit perfectly, so the sizing inconsistency is frustrating. Customer service only offered a return, meaning I have to pay return shipping and lose my first-time promo price instead of getting help with an exchange.

Love the clothes but hate the scammy deals. You guys just sent me a coupon in the mail that said 100 off I go download the app like im supposed to and find out its not a special coupon everyone gets it and lo and behold you have to spend 350 to get 100 off thats ridiculous in my opinion. Your clothes are expensive and theyre not even cotton... They are comfortable but not worth being robbed over...

Added the app after ordering, from the order confirmation email. App won't show my order, and also won't send a verification email when I use the search order by order #. First impressions are not great at all.

Thin, nasty fabric for the leggings, and their returns policy is terrible for an online retailer. They actively say it takes weeks to return and process, and encourage you to have a gift voucher to buy more poor quality clothing. Avoid this company, really expensive for such poor quality fabrics.

Love the brand, but the App needs improvement. Too filled with constant ads and click-bate. Generally not easy to review past orders. Constantly says "you have no orders" and I need to restart the app to get them to show up.

It would be great if you could tag your fave items in the app, so it would make going back to them easier with a "Favourites Tab". Some apps have this & if an item becomes discontinued, it drops off your list or some apps leave it & suggest an alternative. Let's be honest sorting through the endless amount of your products is tedious when you want something specific but can't remember the full description. I can't count the amount of times I've left the app because I can't find a specific item

I love the clothes, but the sizes are hit or miss. One pair of medium jeans may fit you but another wont. Their customer service is very hit or miss too. I've had outstanding customer service in one case and shockingly bad in another, where they ignored my repeated requests for a refund, after I sent the item back, for 6 weeks. But overall the quality of the clothes has been great and I do have many items and will continue to buy from them.

I've been waiting for 3 weeks with no update. apparently 1 item that is pre-sale, meaning they wait to make it until you order it, keeps the entire order from being shipped for who knows how long, even though they say 8-10 days.

The company previously maintained a high standard of service, with initial orders delivered without issues and both product quality and the return process proving efficient and straightforward. However, my most recent order has presented significant challenges. Specifically, out of three leggings received, one exhibits a visible stitching defect. Despite multiple attempts to initiate a return and seek assistance from customer service, I have yet to receive a resolution.

I think the prices are ridiculously high. Even the sale items are too expensive. 1 pair of jeans on sale for $54.99 that's crazy and not sale price. I've uninstalled the app and won't give a recommendation for this shopping app.

app is not working properly. it says im logged out, but when I try to log in, it asks me if im sure that I want to log out. is shows my order but half of information is in different languages. Customer service can only be connected thru chat that is not working. the second I enter the chat, the app says I'm offline. They are not replying to my messages. I sent them an email and I hope they will answer. My order got lost after 3 weeks of pending delivery. Im never ordering again.

There are no free returns. They make the return process on the app confusing and cumbersome. Once you get close to the end, you are advised the cost to return is your cost. You will also lose your discount, making all the other items higher in cost and therefore, not worth the cost of your return. Well done. Your business model is a really genius scam.

ahh I see. we can't return anything. you employ dark patterns to keep people from returning & even employ a "give up" button. which really sums up how difficult and tedious you make returns. and don't forget the fees! oh and your coupons are constantly interrupting the app experience.

I've been ordering from Halara for a few years now, and I have zero complaints. Customer Service is amazing. If something doesn't fit or isn't what I expected, returns are hassle free. The best part is that you can KEEP what you want to return, and get a gift card instead if you'd like. I usually opt for that because I know I'll buy something again - and occasionally the item i intended to return will grow on me. Or I gift it to my mom 🎁 Sizing is bang on. Size down when unsure. ✨️

This app continuously crashes. I've turned my cell on and off, forced stopped the app, uninstalled and reinstalled the app. It's still the same malfunctioning app. The website doesn't have these issues.

Customer service is lacking. They dont understand what the problem is woth my order. My order has been in my town and then left and has now traveled around my state for 10 days. Currently it is out for delivery in a town 70 miles from me. All they say is wait another 10 days to report an issue.

Frustrated because you can't filter by inseam length on the app the way you can on the website. If I try to login to my account on the website, it takes me to the app. Searching for a specific length or tall doesn't work either like a Google search said it would.

Terrible product/customer service!!! I noticed throughout the years Halara clothing becoming very cheaply made and often breaking. I ordered the Halara UltraSculpt™ Mock Neck Push-Up Long Sleeve, and the zipper broke off after trying it on once! The return policy is terrible! I am required to answer a bunch of questions including if the package was damaged and add pictures when I don't even have the package anymore! The problem is the product itself which was made very cheap!!! Do not buy!!!

I am tall at 5' 11". It would be helpful if you could sort thru clothes that are talls. I have to go into each item to see what the inseam is. the app has filter search please increase the items in the search. So far the products I have received are very good quality. They are true to size. I have loved what I ordered. Please work on the app to get more items that I can filter thru and more measurements would be fantastic. It would make it easier to find the products that would really work.

If I was writing this review 2 years ago, I'd have given it 5 stars. The app was so easy to use; there was no hassle refund procedure as I could contact them directly through it. These past months, this app been constantly trying to convert my account into Europe version of it, revoking all the coins and vouchers that I could use. The prices for European app are also a lot higher! I also noticed that the fabric quality has been worse since 3 years ago. Halara, you just lost one loyal customer.

They dropped off the face of the Earth. I made an order from the app. I received 1 item. the other 2 took weeks before they shipped. I got a shipping email that tracked until 10 days ago. Now the email no longer works and the Support email says it doesn't exist. I try to go to the app and for a week has stated "network error." Their website doesn't work either.

Made a purchase on the website. Wanted more tracking info bc they give you a tracking number, but don't tell you the carrier so you can track independently. Website said d/l app for addt'l tracking. So I did. But I can't even log in. Keep getting "network error." I know my connection is fine bc all my other apps work and other things on the Halara app also work, until I try to log in. So the app is pretty much useless for me.

BEWARE!! Return process is NOT easy, it is a multi-step process including mandatory uploading of photos of the items you want to return, on top of having to pay for return shipping as well!!! DO NOT but in bulk thinking you can easily return what you don't like/doesn't fit. Gave 2 stars because what does fit, I like a lot. It's comfy as hell. But it's just expensive polyester. And I feel like I'm being punished for returning things I wanted to try on.

Difficult to use discount code. offered 25% off my first order but when I went to check out, there wasn't a discount. I wrote customer service. After several days of back and forth. they gave me a code for $20 off. I went to check out, there was an additional item in my cart.. a heart-shaped necklace at no charge. I added my $20 o code. It worked. I used PayPal to pay and checked out. When it went back to the site to confirm my order, I was charged $20 for the necklace. Asking for a refund.

I just had to return a whole order. I ordered a few dresses. Two of them were huge. One of the dresses fit nicely, but the material was like a bathing suit. strange. The other one which they are famous for....I liked but their website didn't offer an exchange option. I tried to return everything, So they make you add photos of each peice and it also says for a full return you have to return the free gifts...no problem but the website doesn't let you return these two "gifts" I'll add a photo.

items are nice but if they don't fit good luck returning them. They make it completely impossible. you have to attach photos for each item and when you upload them the screen goes back to the home screen and you have to start your return over. I decided to try and return one item at a time and if you do that you can't return any other items from the order. I'm now stuck with one hundred dollars worth of clothes that don't fit.

Extremely Disappointed with Halara's Return Policy I had high hopes for Halara, but their return process is incredibly frustrating. All I wanted was to exchange for a smaller size, but instead of offering a simple exchange, they require you to pay for return shipping, wait for a refund, and then repurchase the item yourself. That’s completely inconvenient and not customer-friendly at all. Honestly, the pants aren't worth the trouble. I won’t be shopping with Halara again.

Deceptive business practices like fake coupons/discounts and fake free returns, I like what I've gotten, but the coupons are a joke. The app sucks.They arent deals, and you have to buy very specific items that arent explained well. They dont calculate correctly I got an anniversary code but couldn't use it saying my purchase didn't qualify but yet would never come back or tell me what the requirements are. Same for birthday. This has happened multiple times.I would order monthly if not for that.

So glad to have discovered this gem. They have the best pants and such cute dresses too. I literally threw down $803 on my last order because I could not choose. This app is dangerous for me. It's easy to use, but the discounts (BOGO, 3 for 2, etc) can go wonky the more items you add to your cart. You still end up saving something, so it's not too big of a deal. Just wish they would fix that, and the app would be perfection.

No free returns! Beware! Despite the app promising free returns, when it comes to that, they send an email saying you'd have to pay for shipping and don't even provide a shipping label. All in all, better hope that the products fit, because otherwise you'll be stuck figuring out how to return them.

It is a very bad app, the customer service only pretends to help you with your problem, they only answer you at 3 in the morning! I ordered almost 300 dollars to have the super express shipping, but they don't tell you what is there and what is not! Then they tell me that they are going to send everything together I order in 22 March and my shipment that was going to take 3 to 5 days has not arrived and it still says that it is in China! It's false advertising, don't be fooled.

I've now placed 3 orders from Halara and the 1st 1 seemed fine,about 2weeks to be delivered, clothes were great. The 2nd order never arrived. Customer service is virtually impossible to reach. They have a chat icon and when trying to submit a ? it fails, leaving me to email, takes several days if at all to receive a response. I was told my order never went thru even tho I paid for my items. 3rd order is still in transit and should be arriving soon. A big red flag is no orders show on my account.

I canceled my order because I forgot to add the discount offered to first time buyers. I add the discount and tried to check out again, only to be told that 1) the discount is only for full price item. Ok, no problem. But! (2) The so call "free hair clip" was no longer free and (3) I have to pay for shipping. I gave it a couple of days hoping to get back my free gift and shipping. It's not happening. This app needs fixing. I was really looking for to trying these clothes.

Clean app, annoying notifications. The app is very easy to navigate, but the amount of notifications to prompt sales is annoying. Several each day, and I cant find a spot to opt out. I will delete the app once I receive my order.

Horrible Doesn't display your address on any confirmation emails, nor does it give you the tracking number forcing you to use the app. You register in the app and it doesn't even show you your recent orders associated with your email. It's so frustrating.

Its frustrating that you have to download the app in order to track your package, but on top of that, when I signed up my order wasn't listed in my account and theres nowhere to search by order number. I shouldn't have to even log in let alone download an app in order to check the status of my order. The support inside the app isn't great, the message fails to send so I can't get in touch with anyone to find out the status of my order and there's no way to report an issue within the app.

return process is very involved. couldnt access return until the delivery showed completed hours after i got my package. once i completed the return and added required photos (which I've never had to do before), i was given a message that they would review and email me for the next step. the app is glitchy and it was difficult to change my password.

VERY LIMITED selection for plus size women. Selected shorts, filtered to 2XL, only 4 items to choose from. Then moved on the skirts, filtered to 2XL, no items yo show. Same with swimsuits. Just like Abercrombe amd Fitch, if you're not super skinny, don't bother.

It's a standard shopping app, but I have two major issues. One - Why is there no option to save items I like? Two - I was living somewhere that had a zip code with letters in it and the app won't allow me to add it, saying it isn't a valid zipcode.