Axxess Care - Provider

can't get it to work on my phone anymore called to get help from a representative and she was very rude

keeps crashing

App doesn't always work. I keep having to uninstall the app. reinstall it and then it works but within 2 days, the same issue.

When it works, it is great. When it doesn't, you have ZERO support. No answer to calls or emails. It is very frustrating and time-consuming.

Doesnt let you sign in, it requires a email and password, but doesnt let you type in a password at all, only the email just to say invalid after.

Good

This app is garbage. They constantly email and solicit clinicians to do visits and then force you to try and use an app that constantly crashes, randomly throws errors etc...Axxess itself is a great documentation platform but this app is complete trash and a waste of time. Don't bother taking time out of your day to try and register, you will just continue to frustrate yourself and get nothing out of it. If you cannot publish a functional app, STOP reaching out to clinicians to do pool work!

very easy and helpful work process

Has a bug and not able to log in properly

Unable to open app after multiple attempts.

App doesn't work most of the time. Posted visits don't show up so you can't apply for visits. I have to constantly get help from office. It takes a lot of time and causes aggrevation!!

I have not been able to fillout the Payment Account part, every time I try to open it, the app crashes

Crashes never works

Great Company, Great Solution

Great software for Home health without Staff

It's a great idea and a good platform but the app routinely crashes. It shuts down or won't let you log in every single time it is used.

Great 👍

Whoever thought of this is the greatest scam artist. Axxess pls you regular app itself is filled with bugs focus on correcting those instead of scamming clinicians.

Great app!

Been waiting for over 2 months for my background to be cleared and customer service stinks.

Great app

1. The app says my name is different from what I entered during sign in. 2. I cant see my input when I enter my social security number. Very frustrating.

Many bugs. Quite frustrating for clinician. Too many steps impeeds ordinary communication b/w Agency and clinician.

I love this app! Been picking up extra patients for almost 2 years. Even through the COVID19 pandemic, I haven't loss any money. The Axxess staff has been extremely helpful when I've encountered any problems.

I gave it 2 stars because the setup was easy. My background, nursing license, etc all verified quickly. Unfortunately, when I try to use it, it gives me an error message, saying that I have not set up a payment account, which I have. Customer service is slow to respond and unable to resolve issues. To date, I am unable to accept visits and still get this error message. UPDATE: dropping to 1 star, since still unable to use despite repeated requests...our agency will switch to Kinnser altogether.

This is a joke. Only fictitious visit to play with you. So if you arr a nurse thinking on this. Not a single visit is posted in a few month.

Very bad app, does nothing except sends empty messages... no customer support at all. uninstalling

×× This app is a fake, I put my information and I think is to steal my info because supposely they did background check and they sent me a copy and everything that was fine but when I loggeed in it keeps asking me to do my backgroung check. I accidentally sent it again and they said something is wrong with my social××

Great Job !!!!

this application has so many issues that I don't know where to start explaining.

The coolest app I have! It helps me make money doing what I love!

not allowing me to sign up??

Wouldn't let me create an account. Kept saying that my email was invalid.

Eventhough AXXESS oasis takes long time to input patient's admission information, I appreciate this APP to other healthcare APP.

Does not work then when you email customer service they don't help. But constantly text you about jobs.