Veo Camera

android wont go live since update. says camera not registered. iPhone app works fine... poor software testing

I can't go live, upgraded my subscription and have a SIM but the app won't let me put in the oppsotions name, the 'next' button doesn't highlight. needs sorting asap

Horrible- connection architecture is mind boggling. Instructions unclear and if you have a problem...forget it. I've used 2 different cams from my club. No way to validate anything- recordings, uploads, connections. I've now missed about 3 games due to unresolved technical difficulties. But I can contact customer service on European time...thanks.

crashing and disconnecting very often. not stable and not reliable at all. this app gives a lot of headaches and heart problems. please fix for android and iPhone. thanks !

doesn't work 90% of the time. if I have to use the website every time there is no point to having the app.

apparently an issue in the Android version to VEO3. I can't broadcast live. With iPhone it works

This app is really truly the worst app I have ever used. Maybe it just isnt compatible with my phone, but I have had every single problem under the sun. Every time that something randomly decides to fix itself, another extraordinarily irritating problem appears. I am so sick of using this app, I wish there was ANY other option

never connects

It still needs a lot of improvements.

great

Unreliable. Still buggy as all heck. Even basic features like setting corners on the field (no image) and Veo Live (need to restart app to get it to work). On a Pixel 10 Pro... I kind of expect it to work on vanilla Android.

I can't resubscribe from Ghana again

its perfect for football

nice

We've been using this for the last two years for our football games, and it's amazing, really good to watch.Film captures everything and ball track's just fine

terrible app and device. Why not use bluetooth to connect to camera and trigger a recording. you need to be on 5g to open the app so it can login. Then it switches to dedicated wifi if the camera to start recording. at that point if anything goes adrift, which it does you no longer have internet on the phone so it complains your not part of the account. The final kicker is uploads say they are complete but never make it to the library and once it says upload complete it's deleted from camera

Why do i need location and connect to devices when just wanting to view videos. being forced to share personal location data is really not appropriate to view game videos. Just as allowing to find near by devices same thing it should be optional. until then the app should get 1 star. anot usable. nusable.

this app keeps failing to connect for android. It needs to get better.

App is absolutely rubbish keep having to uninstall then reinstall...had nothing but problems even after numerous support calls ,and can't even upload recorded and stored videos......👎👎👎👎👎👎

can't login. can't change password under the veo camera Web page. it automatically goes to veo recordings.

interesting application

we cannot save the matches from device

very cool app

Connectivity issues common

I've had a Veo for several years and this review is solely about the app. For as long as they have been around, you'd think they would have figured out a functional app by now. WHEN I can get it to work, it's spotty at best. Half the time I have to use the web. When your trying to get a game started and you miss the first 4 minutes because the app keeps crashing, it's frustrating to say the least. And then I updated it and it's worse!

i have to log out to connect to the camera. it automatically stops recording. the app doesn't find the camera half the time

I just received an email from Veo about new Android updates. But they don't show up in the Play Store like other updates 😳

I cannot add the Veo cam 2 to Samsung Galaxy tab A? Kindly note that I have previously connected the camera to my mobile using the same account. Is itconnected to 1 device only? If so, how can I change the device?

Good App

The cameras are fine and the app works well enough, but Veo has ZERO customer support. I had some questions about renewing our subscription. It took a month for a reply, which was followed up by a billing error by them, and I have now been waiting another 6 weeks to get that resolved. They used to have excellent support, but they must have laid everyone off or something. BUYER BEWARE!

Edit ! Is fixed now Please fix whatever is going on with the website/app! It's saying too many redirects, and to delete cookies. I've done that multiple times, restarted devices, and tried signing in from a web browser as well.....we are unable to watch any of our recordings

Update October 2024. Previous version of app worked great last season. Got camera charged and ready for first game of this season, launched app, need to update. OK, no problem. Well, yes, problem. Now it will sit there saying Start Recording forever. Sometimes it starts, and when the app reconnects with the camera the recording stops. Same thing over and over. Reset camera, reinstall app. Same issue. Ugh.

Oct 2024 Update - I stopped using this app for a couple years and I'm amazed to see the same old clunky, not-built-for-android silliness on return. I can't believe nothing has changed. On Android, you need to navigate around errors by going thru unintuitive process of turning off your mobile data in order to connect to their camera. Veo, as of 2024, androids are close to 70% of all phones. Get your priorities strait. Dropping score from 4 to 2.

One of the worst companies when it comes to support. The app is ok but all the others are not.

After an year and half without using the app, I can say it has improved a lot. Although not all features are available for android, but we can see a great improvement from the initial versions of the app. Hopefully we can get all the features from iOS to android.

Veo quality, reliability and support are getting worse and worse every passing day. Constant problems logging in or editing videos. I have half a year worth of videos that I havent even watched because I cant access them in time...

Recent App update does not function on latest Android OP system. Worked fine before update but now does not let me "set up" and "allow" location setting on phone.

Latest version forced us to provide notification and always-on location access - this seems so wrong if by design.

Tells me I don't have permission to access the camera even though I am the club admin. Tried uninstalling and reinstalling the app, and everything on the troubleshooting page and nothing is working. App and tech need work

Cant find the team to follow online guide is worthless horrible app

Great Camera system, love it. With the new update, my app crashes every time I try to select my team to save the video. Wondering if I can get some feedback on this. I liked the drop down menu better than the slide icons in this instance.

Great 👍 Video

VEO 2 here, 2 stars because I like the app and it's offerings. But it SUCKS on connecting to the camera. I go through app deletions and reinstalls, force stops, you name it. Finally get it going. Mind you, it was perfect, just perfect prior to the latest update AND the arrival of VEO 3. We now almost always miss the beginning of games (fiddling with the app), where before, not a single time.

Having issues with app. Always says start recording even when already recording.

Since the last update, the App on Samsung phone Android version 14, while recording camera disconnected and stop working and won't reconnect. I restarted the app but I only got about 25 minutes of first half. Not happy, and it happened twice on the same week. What to do now?

Absolutely does not work. At all. Don't waste your time.

They automatically renew you with no warning and charge $1000 even if you dont use the camera anymore.

Since the update can not connect... android

Veo 2 camera won't connect to the app. Terrible customer service to resolve issue.

The veos 2 is a great product. I cannot wait until Ican get a veo 3. The only thing is if your using your own data you can not roam around the area as much.

Works every single time on Android. Over 60 videos and no problems..

Veo product is garbage. Junk

After the update it won't work, find out that only the android version isn't working. So now, I have to haul out an iPad to games just to connect to the camera and record, which is a huge inconvenience for me. It's been almost 2 months now, every few weeks Veo support will tell me to try the app again, but surprise, issue remains unresolved.

This app has ruined the Veo experience. Constantly disconnects the recording. Multiple games have been missed. And told its because I have an Androd device. Was working without any issue until the update. Won't be continuing with Veo once the contract is up.

The new update is not working with veo 2. Please fix it asap

Until they fix this app new buyers should check out Trace camera....As others have stated.. Since this new version/upgrade it's failed to record 2 of our last 3 games!!! We spent WAY to much money on this for it to fail to do it most basic function..

I can not connect to the camera. I've been missing multiple games this month. Guys fix the app.

Since the new app and upgrades the camera doesn't show preview and it want record more than 5 seconds. The connection between the camera and device is ridiculously slow, and still waiting for support to contact me

Cannot connect to veo

Since the last update, the app won't connect properly to the camera through wifi. Clicking on Record goes spinny circle. Refreshing the app, it says it's Recording, when in fact it's not.

I downloaded the latest version of the app for android, I have multiple cameras in my account. I was unable to go back in the app once I got one of the cameras recording. I had to force quit the app to get back to my list of cameras. Is it possible to go back to the old version of the app.… this particular version is not working for Android.

So far, the new app is rubbish. Incomplete recordings every time. Never had that issue with the previous app. I have a veo 2 for over a year with no issues until now.

New Update has caused issues. Really difficult to connect to camera and stop recording. Older version was far better.

Terrible app since it updated. If I can get it to connect it takes about 30 minutes fiddling with it. I couldn't get it to connect at all today so I wasn't able to record our game. Then the web connection no longer works either. You pay thousands of dollars for a product and it doesn't work. That's unacceptable.

Was never the greatest app but the new update is terrible. Your need to try and connect at least 30min before you game as that's how long it been taken me since the update.

Getting worse, app updated itself and now doesn't let me sign on. Spent 20 mins trying to solve this whole my team played, gave up. Probably not going to renew.

New update has app not working properly. Last game which is the first game since the update, I wasn't sure the game recorded because the app was not showing "recording". When I got home the gave was on the camera and uploaded ok. Today I started recording a game today and when the game was over the app said there is no game recording. Got home and nothing on the camera. Pretty disappointing.

The new update is not working. The first game only recorded half the game. App will freeze when trying to enter the game detail after you stop the recording l.

Good system, no complaints. Cant wait for the next Camera

When is the Android version found to see any updates? Enable preview never works, and any attempt to use it usually either corrupt the subsequent recording or prevent the recording from ever starting altogether. (Very long starting 🔁 loop]

Preview has stopped working

very poor customer service

Awesome!

Decent camera but for the money some disappointing glitches. Even had to do a warranty claim within 2 mos of owning it

Not at the same level in terms of features and performance compared to the iOS version. App needs updating.

Does not find my camera manual or otherwise even when I input the name of my camera and serial number.

to start up I had password issues other than that easy yo use

Great

Need to zoom in more.

Used to be a great app for managing our team schedule and communication. But lately the chats don't load or to take a really long time to load. So we end up using text message instead

Can't connect my camera to this app I've tried everything and can't find my camera even after I input manually it still can't find the camera. veo 1.

slow to download the games

amazing

simply the best

99 we rzzz x xzzzzz ,,-, Bb

Removing app and reverting back to web interface as veo has bugs with rotating to landscape after switching between other apps and then back to it..

Does what it needs to do. Stop and start recordings on my Veo Cam 1.

Extremely frustrating that it does NOT work on Android. Doesn't have any of the features it should have. Not a great way to market the camera.

Possibly the worst after sales experience I've ever had. The product is great, but ruined by terrible after sales support.

Excellent

This app is terrible. You might lose your recordings if you don't save them at the end of the game. You can't delete a WiFi network entry, and if you mistype the password like I did, you're stuck. Typing the correct password afterwards doesn't fix it. Given how flimsy the coding is, I wouldn't trust it to keep my WiFi password safe. But I can't delete entries. About the device itself, upload speed is terribly slow - 250kB/s and each video is 9GB approx. At such a high cost, it's a real shame.

Best product on the market. Real time saver for coaches.

best ca.era hands down

Has gotten a lot better

Simple to use. Accidentally turned off the camera during a game. Wish the app reqires confirmation to Stop recording. Too essy to hit the Stop button once

Exceptional

Constantly having issues connecting to wifi, tech support wait time is by the days not hours.

as good as advertised...easy to use

Pretty nice 😍

5 stars. would recommend.

Have a quick sync with the camera But it would be great if you can pause the recording between the 2 halves of the game like that you'll save the time of the halftime recording and get a whole video of the halves also would be fantastic to get a highlighter tool to use on the players (different color for each player)

This app is terrible on Android. On the Veo1, I gave up and just used the web interface instead. Now with the Veo2, I have to use the app. It is a disaster. It rarely connects, and even rarer to actually successfully start a live stream. The upload status for a video sits at 0%, even though the exact same time, the app on an iPhone shows it making progress. Please put some effort into making this app actually work now that we have to use it with the Veo2. **March, 2023 - Getting better.

Veo app does not work great on Android. Difficult to connect and as previous comment mentioned make sure to connect at least 10 min before game or you run the risk of not starting it on time. One of our club cameras the password entry puts each keystroke at the front as you type it in. We noticed that after showing the password as you enter. Support is almost non existent. However if you call the sales number you'll get fast response and lots of followup calls. Great solution when it works

Great tool for game & player review. It can be a bit glitchy trying to connect to the Veo Cameras. Hopefully that can be cleaned up in future versions.

Veo 1 was so easy to use via url. Veo 2 forces you to use app and it never connects .. really poor

This app is a constant frustration. Using with a Veo2 subscription, it never connects with the camera at first, second or third attempt and on the last occassion I used it never connected at all, so I have missed the opportunity to record the game. A really disappointing user experience and not the elite experience that the elite cost should demand.

Super buggy. Impossible to connect to the camera reliably.

Internal server error constantly. Is better use the browser, however in area where internet conexion is weak.... you will not record a minute....

When Veo works it is a great piece of technology. The key point here is when it works. The Android app is terrible, terrible, terrible...... and like other users i have to spend ages trying to get it to connect to record games and have missed a number as I am the coach and I also need to use the time before a game to get the players ready. Veo is a very expensive subscription so they quickly need to improve this on Android.

The video quality is very bad.They said will update the firmware but nothing happened.Spend alot for this!!!Hope will solve the problem!

If you have issues connecting camera to app try these exact steps when you get to your game. 1. Turn on the Veo camera 2. Set up your tripod 3. Attach the Veo camera 4. Turn off mobile data on your phone 5. Turn on Bluetooth and Wifi 6. Open Veo app 7. Connect to your camera 8. Raise the tripod to the needed height 9. Press start recording The app is not perfect, but I record 4-5 games a weekend and those steps almost always gets me connected. Takes me less than 10 mins to setup the camera.

Cannot connect to the Veo 2 camera after 3 hours of trying. Immensely frustrating. Was using Android but got it working on an iOS device. Still 3 hours I'll never get back!

Terrible app Install/ uninstall,, register the camera, and next time you try to and it tells you camera is registered to a different club. Try to download recordings.....good luck. Camera works well, but the ux is awful...btw, I'm a sw dev guy....

you latest update now will not allow me to connect with any phone i have. it was working, and now it wont connect. it will not connect with my camera on the following phones in my home: S10+/S20FE/OnePlus 8/OnePlus 8 Pro. however it did connect with an old phone and it's what I have to use...an S8. This is not acceptable for a camera and a service that costs what it does.,

Takes so much time to connect. I have missed out on recording multiple matches

Horrible app. Take at least 10 tries to connect the camera to the app. For a 5k camera it would be nice for it to work

Terrible app for Android users, very unreliable and near impossible to upload games now. There at multiple folders the games save to and you can't see them on Android app.

Veo2 owner. App is unreliable. I give myself 10 minutes before each game to fiddle with the app. I typically go through a process of uninstalling the app, clearing cache and data, resetting the Veo camera, combinations of Bluetooth and Wi-Fi on/off and about 40% of the time the camera is broken and we miss the game. The product and subscription service is much too expensive to not work. Never be in a situation where you make a commitment where this device is required.

The android app doesn't appear to let you manage recordings that have been uploaded to your Club, unlike the iOS equivalent. I'm not sure if this is a bug or a feature shortfall on android.

Latest app has serious bugs with battery indicator, preview not working at times and ability to start recording and stop recording at times.

terrible, probably 1 in 50 attempts to connect with device actually works. so frustrating.

I dont have any options on this app that apple does. Theres no teams category on this app to see the videos. This app is essentially useless to anyone not controlling the camera. Apple users can use it to see film. Bogus.

The camera is nice. The AI works well. To connect the camera to your phone you need to start the camera and let it sit for 5 minutes for it to boot up properly. Once it is finished booting then connect the phone to the camera. The problem I have is getting the camera to stream reliably. I have a wifi hotspot with good cell service and the camera rarely able to keep connection. It might need a more flexible stream speed. No score, no clock. Those must be added. It is why I bought the camera.

Does not work with android! Can't upload any of the recordings. Very frustrating.

As most people the app does not work in android. I have to try múltiple times 30 min in advance to make it connect. The problem is worst with Veo 2. I have missed 10 and 15 min of game several times because this reason. This needs to improvement asap.

The app does not function with the VEO2 camera On android. I fought with it for 3 days and then tried my daughter's iPhone just to be sure and it worked immediately. Please update your app so android users can use the technology we are paying big money for.

Tried all troubleshooting options on my phone Galaxy S20FE and the app would never detect the camera. Those with iPhone were able to.

Disappointing, the app does not appear to work or connect to the camera. I'm using an android OnePlus7T. The only way I can connect my phone to the camera is by manually connecting my phone via Wi-Fi to the camera then opening a Chrome browser and using the address cam.veo.co.

Absolutely terrible app. Pay a premium for the camera and its subscription for it to work 25% of the time. Terrible, veo need to get a grip on this.

Android connectivity during game play is horrific. It is even harder to upload video after the game. Please fix, we spent a lot of money on this.

The Android app does not have all the functionality of the ios app. It also appears that any recording started with the Android app is failing to update.

There is so many times it wont connect to camera on Android, maybe because the amount of surrounding phones at park im recording. At home connects fine. Android app is not the best, and cant livestream yet since they are still developing it

There is no option in this app to connect to the internet for live camera broadcasting, though it shows pictures that say it is supposed to on their support page. Reached out to customer support and never heard back.

Connecting to the camera via Android or iOS is very hit or miss and there are times I just give up as it won't connect. VEO support just sends the same generic response to look at their support page with the appropriate links. But nothing resolves the problem. Very Frustrating

Left 1 star as it is impossible to leave 0 stars. Full of bugs and impossible to use at all.

Update and firmware better to connect, but was not able to live stream

Nightmare tryout to connect to Veo 2 with this app. Frequent crashes, unable to connect.

Veo app is basic. Recent April 2022 update is an improvement. Now shows battery % on the main screen. Also indicates a "disconnected" warning on the main screen if/when you're too far from the camera. Definitely nice because previously you had to guess (since the record timer was still ticking, and sometimes the live camera would freeze on my phone).

There is no team menu so I can't see any of the videos uploaded by my coach. This feature is on iOS.

This App does NOT function properly on Android devices. The IOS variant would also appear to be "buggy"and BOTH FAIL to enable upload from my Veo Cam. The Support from Veo, I would currently rate at 2/10 and am close to seeking legal advice over this most frustrating piece of tech. Maybe Veo will explain how to rectify thid upload problem?

Hi, I recorded a video from the app and went home to upload it. The 180 degree video was uploaded fine, however the video with the AI following the ball took over 2 days and still does not show in my account. I recorded several videos using the website and worked fine, this is the first time i record using the app and didn't work! FYI, i'm using android device, and the app version is 1.2.2, my camera serial number is 14:AE:85:91:27:D1 Thank you

Edit: Camera software needed updating. Works very well. A good addition would be to be able to access the VEO platform with all of your uploads etc. ******* I can connect to the camera but the video is not displaying on my phone. Please help

Initially when I first got the app it worked fine, but since the last couple of updates anytime I try to access the settings the app crashes. I have gone back to the old way of accessing the camera through the Web.