Sony | Imaging Edge Mobile

it says it is no longer supported which is ridiculous because it costs them nothing and they should keep it supported

It wouldn't connect. Tried multiple times, following all instructions. It could see the camera, but would immediately disconnect.

super

Useless App, impossible to connect to phone

This app is terrible. For a major company this is embarrassing. Let's Sony down big time.

The connection is buggy as hell. Remote control never works and the "send photos" works sometimes but not reliably

absolutely useless

can't connect garbage app

idiot apps, trash!!

It's disappointing that in 2026, we still don't have a proper app to access photos from our smartphones. Spending $2000 on a camera and finding it easier to use an SD card instead of connecting to a device is really frustrating.

Terrible app for connectivity not consistent. A lot improvement needs to be made specifically on Android . I don't know how the IOS version is but it's not a good app I'll recommend to someone

pretty intuitive if you know how to read. I recently got an A7III and kinda freaked out when I saw how low the rating for this app is. I usually use an sd adapter for my phone to bypass camera brand specific apps when transferring photos but I don't always have it on me. I'm almost certain that people just don't take the time to read whatever menu they need to read and then get frustrated when things don't work. a good solution is to simply read the menu. this app works really well actually.

🙅‍♂️🙅‍♂️🙅‍♂️

this is a funny useless app. waste of time... conection very slow and almost always breaks, can't get raw photos...

I was trying to use the app to upload photos to my phone but cannot even multi-select pictures

it doesn't work. it's abandonware.

Literally spyware. It states full in it's term and services that it will collect your personal information to deliver you ads.

Useless app. Cannot download or see photos. Ui from the year 2000. 4k $ camera and gear

worst..disconnecting frequently.....

Won't transfer photos at all after most recent update (May 2022). Update: it is now July 2026 and this app STILL HAS NOT WORKED. I am a part-time freelance cinematographer. This has been my job, to put food on my table to some extent, for over a decade. This has been a demonstration of wilfull obsolescence. OCTOBER 2026 - another useless update to keep nonfunctioning software ~compatible~ with new versions of Android. Because this is evidently the peak caliber of developer Sony can acquihire.

Not the greatest experience. I struggled to connect my camera, and a lengthy error message was displayed. In the end it turned out that some permissions were silently missing. The app should have checked it and notified that they must be allowed. Another inconvenience is that there is no option to change the default file location, now I have to deal with an undesirable backup on google photos.

ok

piece of garbage

I CAN NOT CONNECT TO MY CAMERA UNLESS I 1. TURN OFF MOBILE DATA OR DISABLE MOBILE DATA FOR THE APP. And 2. Turn off my VPN Also, I can only download the FULL resolution photo or a 2 Megapixel version? My photos are from a 20 MP camera, so why is there no middle ground?

shocking, connected it once to my brandy new a6400 managed to important photos once and since then it never worked again no matter what ive tried , wha5 an absolute waste of time , fix the app please

Useless app, see's camera listed but never connects or transfers. Doubt that Sony really cares / will fix but don't waste your time

The connection process is a bit clumsy and I wish it was explained better either in camera or in the app. Still in the end it worked to transfer photos from the old RX100 M4.

Trash, that's the only description it can have, and of course Sony doesn't give a bled about, the camera connection doesn't work, if I leave the app to connect the camera it restart itself, works sometimes only and a lot of other things

Does not work with a6400

app fairly easy to set up

the worst application. shame on Sony.

Are you ever going to fix the connection issues? This app makes me want to pull my hair out. If by some miracle, I can get my camera and phone connected, I always end up with out of focus pictures, despite my camera settings being optimized for portraits.

just bad. my brand new a6400 can't connect with it

UI is not good. But the app is still being updated. And it works to download photos from the camera.

doesn't work. Samsung S26 Ultra with RX100 M7. Connection always fails

This app used to work fine, I'm not sure when they updated it, but now it just opens to a connection page with seemingly no way to connect to your camera. No troubleshooting, no guide, no menu or anything? Very strange UX

Terrible APP.... I'm sure they'll fix it....

6.1.0 is really really bad on Oreo. Continuous audio and visual notifications of "Searching for the shooting devices that will perform automatic...' and it disconnects the wifi each time... Need to uninstall, because my phone is unusable with this version....

still a bit awkward to connect from my Sony A7III to my Sony Xperia phone.

Connecting is a pain and WHY DOES THE APP CLOSE WHEN I LOCK THE SCREEN?? WHY??

I have gotten it to connect once and never again. I slammed my head against a wall for hours thinking that that was the end of it. nope when I am ready to use the app for real it can't connect. I have tried turning off my VPN, resetting networks, turning my camera on and off, resetting my phone, etc, etc. EVERYONE complains about this. Nothing like buying a $1500 camera to have a phone app be the hurdle

very bad connection

An app so useless that I'm having serious doubts whether I should've brought a Sony camera at all. Deleted.

Good to see great apps to support the purchase of Sony gear.

Works for wirelessly transferring photos from my RX100 VII to my phone

I dont know why this app is getting such low rating...but using the a6000, I was able to download, set up, and transfer 130 pictures in less than 3 min. For a +10 year old camera, it transfered more smoothly than my 2025 fujifilm and its latest app. People are either lacking common sense or trying to fit a square block into a round hole expecting flawless results. please read the instructions....its not hard people.

Doesn't work very well for controlling my camera but for quickly connecting and sending images over WiFi it's fine. A7 (original) and Samsung Galaxy A57 if you're wondering.

bintang 1 aja masih terlalu bagus. diskonek mulu bejir

while I understand all the negativity, the app works fine for me, did need to disable WiFi optimization on my Xiaomi in order to stop the phone from disconnecting the camera WiFi. geogagging through BT worked without issues. I believe the WiFi disconnections are a combo between android trying to be "helpful" and the app being a bit janky.

Playmemories worked just right for me. This app does not. I accepted it for a long time though, but nowadays it became unusable. At first the transmission speed started to slow down, then connections started to get unstable every now and then. Then I was hardly able to get a connection at all, and if I was lucky I got an unstable connection with +1 min per picture transmission rate that broke down after a bunch of images. Now: Not even a connection with RX10m4. What was wrong with the old app?

I have a Sony camera, zv-e10, and it has been running well. Now I cannot connect to the app (IEM).

It was mediocre at best when it worked. now I can't even connect to my camera. After 20 minutes I gave up. Nothing works...

Terrible - terrible - terrible Why can't Sony get their act together and update their app to work with majority of their cameras. Just bought the current version of their ridiculously expensive RX100 VII, and it is not even listed on their app. And what is the point of using it for remote control of the camera if it needs to connect via Wifi. Not much WiFi available outdoors! Also what possessed Sony to limit transfer of images to 2Mb on some cameras. How many images are anywhere that small?

very good

Can't even connect

why sony if our cameras are old, should we throw it. no support for old mobiles

Quite intermittent.

Qué pena de app. Se nota que la Creator's App es la nueva soportada y esta ya no tiene nadie que la cuide. Me acabo de comprar una Sony RX100 M7A y lo primero que quiero hacer es marcar las fotos con su ubicación. Pues nada, de poco servirá la app porque no conecta. Voy a devolver la cámara (que ya puestos, no es barata pese a tener 7 años). Edito. Me falla en mi Samsung S23, pero no en móviles Pixel (Pixel 5 y Pixel 9a)

I have been absolutely disappointed with this app over the past two years. Up until then the app worked nearly flawlessly with my a6000. Now even the simple task of transferring photos results in errors. If the app doesn't function then I can only assume the new cameras also have issues.

bad experience , a headache to just use the app

it's flawlessly connect with my a6400

this app is rubbish, always cannot view camera's photo even if connected with wifi and bluetooth, the previous app is always better than this imaging edge app

To say that this app is very poor is an understatement. It's not fit for purpose at all. You can't post a review without a star, that's the only reason it has one. Otherwise zero stars

Terrible app!

is sony even vaguely aware how bad this app is? do they even care? no and no.

Unstable.

could not copy selected image

the update sucks

trash app doesn't work properly

Great app. Connects to my camera (Sony RX100 iii) instantly and uploading photos onto my phone takes very little time. Never had an issue (been using the app since October 2025).

if you have troubles connecting to the camera through wifi, ensure you don't have a vpn enabled. in my case tailscale made the app fail to connect, even if the camera said connected.

Switching from the app immediate closes it. Horrible usability.

good apps

Sony! horrible, horrible, horrible. Just bought a used HX99 and nothing works for apps on this camera. Wow can't believe you drop support for your hardware like a hot potato. Can't even update the firmware from the factory 1.0. Glad I didn't drop a ton on money on this thing. Took a chance and I'll probably end up buying a Lumix S300. I'm staying away from Sony as far as I can get. Bunch of garbage. Glad I invested in Nikon for my srrious gear. Alpha probably garbage as well.

useless. Won't even connect.

this app is terrible, I take it no one uses it or the development has been haulted, the connection works 1 time every 5 times I try if that. UPDATE: the ONLY way this works with my ZV E10 is by disabling my VPN, going to menu > Network1 >Smart phone connect > connection > scanning QR code and if the VPN turns on mid transfer, you lose the whole transfer... Development team , you gotta work this one out , the app is terrible at the moment

awful app. it doesn't work properly. I can't even connect. all who did it should be fired.

Deleted all my files, now I have to purchase an SD card file recovery software. Stay away

Doesn't work without Internet. Seriously?

My wife and I bought the Sony RX100 M3 camera in 2015 when it used PlayMemories (PM) an app by Sony. It did not send photos to Android Smart Phone as claimed. In 2026 I tried Imaging Edge Mobile (IEM) because Sony stopped supporting PM. Never could get the wifi to work to send photos wirelessly after at least 40 hours trying. And spending at least 4 hours on the phone with Sony. Very disappointed.

works well when on a job and needing to edit photos immediately. so porting them to my phone is really easy.

doesn't connect. it's slow. come on Sony!

extremely poor quality app

Yeah, the app for me is working pretty good. Um, but can you just improve a bit and make the connection more stable and also a wired connection would be amazing? And add some new features like histogram, the zebra lines.

tired to connect to my a6000 using wifi. actually connected. but would not transfer.

kann es so schwierig sein eine app zu erstellen die benutzbar ist?

app keeps exiting after every action I do outside the app.

what is this even

I love Sony products and this one did not disappoint

have you read licence agreement? most of it is not even valid in EU - sony tries to say they're not responsible for anything, and wavers are just not a thing here. privacy policy is also appalling, and asking questions which you can't bypass - can you really expect real answers from people? also, won't work without permission to access device's location. SONY, you want too much but give back too little. is this what Japanese quality and service supposed to be like? とてもがっかりしたので最悪ですよ。

Just amaaaziing !

Don't bother, doesn't work. It's honestly highly embarrassing that they still haven't fixed this app. Laughable.

Used to be able to download photos from my sony cyber shot to my phone. Now the app doesn't allow me to download. : (

Works great

usability is underwhelming.

fairly useless

I dont know why people gave it a bad review. it works. all you need to do is connect to your cameras wifi and then go back to app and click start. not that hard.

Absolutely atrocious app, makes me want to dump the Sony camera I have and never use a Sony again, especially considering how good the competition is and that I have NEVER experienced anything as remotely as bad as this app to transfer photos to my phone. Shame on Sony, how truly stupid is it to compromise your brand with such disgrace of an app. And what's with not making available the more advanced app to owners of your series alpha 6000??? Absolute non-sense and discrimination.

I wanted to use it as a remote shutter control but it can't connect. Tried all options suggested in the help but no way.

Clunky rubbish doesnt work

Apparently I left a review in 2019 that wasn't great. Guess what it's 2023 and things aren't better at all! I know it went through a couple iterations and there was some progress but now it appears it's even worse! Same as in last comment the app and supposedly being able to transfer images to your phone was a key selling point! That just doesn't work anymore and just a shame for a company like Sony

Edit: Decided to give the app another try after the updates and it still did not connect. I decided to be persistent. Reinstall app, restart phone, restart camera. After that a few times, it eventually connected! Wow finally. Why was that so difficult? Need to connect to the same WiFi and needs precise location. Why do we need to do all those extra steps? Just let me connect to my camera via Bluetooth and let me use an app to take photos like that. Ridiculously more difficult than it needs to be

A poor collection of utilities is not the experience that I looking for. What would be better is a single mode for remote control and image management. In remote control mode, pictures taken can be transferred automatically at lower resolution. The camera needs to be placed into "send to smart phone" mode to download pictures in full resolution. But you can't delete. WI-FI sets up an access point so you are not able to access the internet while connected to the camera. Please do better!

"Connected - Cannot establish connection with the camera. The camera may not be operated from the app because of other network functions, or the SD card being not inserted." There is nothing I could find that I could do to resolve the issue. I had it set up when I first got the camera. I went through every setting and online documentation trying to figure it out, so this is basically a worthless user message and the app doesn't work.

Camera remote functions are ok, but it takes forever to get the app to connect to your phone. Forget transferring images to your phone. Files are too small even for social media. I am adding to this review and dropping it down to one star. It is a POS! I have been trying to get it to work for the last hour and it will not work! I'm done! It SUCKS!

I'd give it a zero star if it were possible! How can a maker of such great cameras peddle a rubbish app like this? For hours I have tried to connect my alpha 1 to my Pixel 5 following the instructions given in the app. After connecting the camera the app simply "fails to start" ( quote) and send a report somewhere -- into the void, I assume since nothing is ever corrected. A few years ago the app worked occasionally. No such luck anymore! Wake up and do something, Sony! This is embarrassing!

Does most of what you'd expect (remote live view, browse photos, download photos, etc). The problem... Sony it's 2022 and I can't fully control my camera from my phone. Sure I have remote release and lots of other fancy bits but you don't offer the ability to control time exposures beyond what the camera does natively...? This is a serious and unfortunate oversight. You offer bulb mode, why not allow us to control the time for long exposures without buying third party?

Sometimes works. Latest version abruptly decided that it could no longer connect to a camera that it had been working perfectly with for a year. Took over an hour to reconnect and now it's mostly functional. A big corporation like Sony should really have a better app for its cameras. The Olympus app I use for a much cheaper camera is about 1000x better.

Terrible, Frustrating, Thoughtless UI! Disappointed I can't give it zero stars. Cannot connect back to the camera once the camera is switched off. Forces one to delete a paired camera and re-pair. This applies to Wifi and the Bluetooth. Sony makes connecting a Pixel 6 to an A7c needlessly complicated. Their help / guide pages are just as vague and thoughtless. Better to pull out the storage card and plug into your computer. This app makes things harder, not easier.

This is an extremely clunky piece of software. Instead of wasting several hours trying to get it to work, just to have to do it all over again next time, just buy a sdhc (or whatever memory card your camera uses) converter/transfer box with an appropriate USB connector to your tablet or pc. You will be out $15 for the transfer thing, but you will be MUCH happier, and will save hours of frustration.

I'm using this app solely for adding the location to my pictures taken on my a7iii. The problem is that the app is not connecting automatically when the camera is turned on, unless I unlock my smartphone and put this app in the foreground. If this app stays in the background, whether the smartphone is locked or unlocked, the bluetooth won't connect and pictures will not have a location information. All permissions are given, battery optimization is deactivated for this app (redmi note 11 pro)

This app is genuinely awful, it's so hard to navigate and use, the remote shooting only worked once for me and now it refuses to connect to my phone (yes even with NFC/Bluetooth turned off +uninstall reinstall) and I can't transfer any images over. I had to just manually use the SD card and an adapter to get them onto my laptop. If I could give a 0, I would.

Useless. It used to work like two years or so ago. Now, it's only good for personal information stealing and that's about it. Everything needs to be turned on for it to supposedly work; Bluetooth, nfc, wifi, location, ect. I, for the life of me, cannot understand why I need every single radio on the phone to be turned on when it used to work off of wifi only.

Garbage. Remote control worked once, but never again, immediately disconnects every time. Connecting directly to cameras wifi also immediately disconnects and closes the menu on the camera somehow. I was unable to do a photoshoot because of these issues, which was very frustrating after traveling and makeup and wardrobe and setting up... Stay away from Sony if you want features this app supposedly offers. I regret buying the Sony a7iii

Adequate. Can start and stop recording and slowly zoom in and out. Can use tablet as display for camera. Can change between movie and camera mode. That's it. Sony, please improve this app. There is so much more potential to be had. The first thing I would suggest would be to increase the amount of screen room dedicated to the viewer. It's way too small compared to my actual screen size and would help functionality. Secondly, increase the size of the zoom buttons. Both can easily be done.

Please do something about the persistent notification. Having a constant non-dismissable notification on even when I'm not using the app or camera is not acceptable. When the camera is disconnected, dismiss the notification. It's possible to block the notification at the system level which is why I'm giving it one extra star, but I shouldn't have to do this. It would also be good if the app could do camera updates

What happened Sony? I used to be able to connect to my cameras very simply. Now it needs every little bit of my information for it to be able to connect to my camera but even then it won't work. I've tried to connect to my cameras with three different phones and the app just won't let me for months now. I have to remove my SD cards or connect through USB every single time. I also used to be able to connect and remotely control my cameras but ever since an update about a year ago... it's a no go.

Paired it easily with Galaxy S22 Ultra. The bad: Very limited, won't work if flash is set to fill, or if shooting mode is set to continuous. The good: You can use it as a remote control in SOME modes, and it does not insist on copying the image back to the phone unless you tell it to. (My Nikon app does that, slows everything down for something I have no need for.) The verdict: Not worth the bother, just use the timer on the camera if you want to avoid shake.

App constantly runs in the background hours after use, and also doesn't connect automatically when the camera is turned on! You can use Microsoft 'Link to Windows' app as an example. When the PC is turned on it connects and when PC is turned off it disconnects and stops running in the background. For a company like Sony, lazy programming is a shame

Used to work, now all I get is "starting the function failed. Please check if your smartphone has been connect to the intended camera" error, which is has via the QR code, and acknowledged prior to the transfer. Mind you, I've been using this app with this camera for almost a year and all of a sudden it doesn't work anymore. Also, it keep loses connection to the server so I can't log in on the device.

This app was bad before, but now it's even worse! Extremely slow and tedious process for transferring images from camera to phone via Wi-Fi. If it even connects... Only works about 1% of the time .. If you're lucky. Unable to connect phone to camera to use as a remote through app. Confusing UI. Sony needs to spend some resources on developing this app because it's horrible!!!

Reducing my previous review to 2 stars. One of the primary functions of this app was to provide location data for my cameras, which used to work well. However Sony has not kept up with the latest versions of Android, which now require additional permissions to request background locations. Because they have not kept up, there isn't even an option to enable this in the app settings. Either build GPS location into your cameras or keep the app up to date.

Dialog box instructions are extremely unclear, typically with malformed English. The links to external help pages have little relevant info. Then, if you can manage to decipher the instructions, it simply fails to connect with additional information provided. Worse than useless since if it didn't exist it wouldn't be wasting everyone's time.

This app for the most part just does not work. One moment it works as intended, and then it just stops working for the entire photo shoot. I do real estate photography and being able to take composite shots remotely is extremely important to my workflow. When I cant view and change camera settings away from the camera, it takes me 3 times as long to shoot a listing. Depending on this app and having it just die in the middle of a shoot and being unable to reconnect for the rest of the session just kills my productivity. Its embarrassingly bad when on client jobs, I lose time and valuable daylight, this app just does not work.

The removal of transfering RAW files to mobile has removed 50% of the reason for using this app. The recent "updates" to this app requiring a firmware update for the A7III and others means that rather than make an app that works properly with expensive equipment, the developers have crippled expensive equipment for the partial use of a free app. This is the most backward thing I've seen in awhile. This is a wireless trigger for the camera and little else. I have no use for low res jpgs.

Really tough to get the transfer to camera feature to work. No longer works. I've sent several error logs. I have a top end camera that has an apparently useless Wi-Fi feature. I hope they update this app again before I choose a different brand camera. This is pretty terrible support. I feel foolish for singing the praises of Sony cameras. They clearly don't update their software.

The base functionality is there. However, the convenience is awful. If you do anything on your phone during the transfer, the transfer will stop, and you will need to start over. Switching apps will stop the transfer. Going to the home screen will stop the transfer. Even locking the phone will stop the transfer. It's almost as if they're intentionally trying to burn the app's UI into your display. If you have a computer with an SD card reader, just use that instead.

For years I used Play Memories App to transfer from my Sony camera to my Android phone and appreciated the ease. Then the app was upgraded to Imaging Edge Mobile app. That worked, too, though not great. Now there is no way to connect and I am beyond disgusted. I have gone through the Troubleshooting directions multiple times. I have uninstalled and then re installed...and much more! Ugh.

This app never worked very well, but at least it used to work. It would transfer photos to my phone, albeit out of order. However, since the February 2021 update, it's been impossible to connect to my camera. I followed all the FAQ recommendations, but nothing fixed the issue. Back to USB cables for me, I guess.

I have read that some people have had connection problems, and while I have had a few, I have found that the app works best when you connect through your settings to the camera's wifi network. You still have to start the connection again everytime you leave the app and reenter, but if you are manually connected to the wifi network of the camera, it should not be a very big problem. Either way, I have found this to be a great app, and have found that it transferes images almost seamlessely.

Wow Sony! How to frustrate our customers and make millions APP? As you can see the 1 stars by the majority tells it all. I have been unable to transfer any images via the app and am probably one of the few who does not own a laptop or desktop. Attempted via all 3 options. QR Code, NFC and WiFi option. All 3 were a complete fail. YouTube did not offer much help and the support pages were of no help to me but may be to someone else. Please remedy this and throw in $50 to your registered users.

It is hard to believe that one of world's most advanced digital camera manufacturer has one of the worst remote applications to connect to your phone. I have had the phone app for about 3 years now using it with a camera at work and my own personal camera which I bought about a year ago. I believe that it has consistently gotten worse to the point I can't even connect my camera to my phone anymore.

Frustrating, un-intuitive, broken app. I just want to use location sharing, but you have to use wifi to connect the camera, which is done in the remote shooting menu (not in the wifi menu) then you can pair it with Bluetooth, then it requires permanent access to location. Then you update the firmware or Android and it doesn't pair anymore and you have to restart from scratch. What should take 2 minutes takes one hour, and reading multiple help page. Sony, your software (still) sucks.

When it works, it's very convenient. However, after upgrading to Android 11 (Pixel 2XL) it no longer transfers even a single photo due to the app thinking my phone has no space (bug). I believe this is proof that they don't use the app themselves, or they just want to force you to buy a new camera. Either way, it's pathetic for Sony.

Doesn't like to connect to my Samsung tablet or connects and then disconnects before sending photos. I've managed to get photos to transfer properly only twice. I did not have these problems with the older version. Also saves the camera, but not the password. So, I need to repeatedly enter the password during my countless attempts to keep it connected long enough to tranfer. Unreliable, and generally a pain.

It works okay, but some basic functionality is missing like switching from camera mode to video mode (rx10iv) or being able to tap to move the focus location. Some other useful things like being unable to control manual focus and see focus peeking highlights are missing, too. Also videos don't transfer to my phone only pictures do. On the plus side it does work. Range seems to be acceptable ~25yd before I lose connection. Overall the app seems like a bit of an afterthought.

Can't remote with phone does not connect except to download images. I can't see what the camera sees anymore, and can't push the button. The new application made it stop showing what the camera saw. The remote function does not work at all. I have spent many hours on this and only have frustration. Sony did not provide the functions that we thought we were buying with the camera. I will have to buy a separate monitor, a cable to connect to it, a battery power supply for the monitor and an remote switch to allow me to remotely view and shoot rather than use my phone.

Updated app is useless. I want it to provide GPS location, like the previous version did. The new version SAYS it is connected, but no GPS transferred to the camera. I noticed that if I took a photo with my cell, the NEXT photo ONLY that waa taken with my A99 II would acquire the GPS location. Older version worked flawlessly on a roadtrip 3 months ago, where every photo acquired the location information. App updates are supposed to get BETTER, right?

This application is unreliable at best, and most times downright doesn't connect with my a6100 at all. The devices wifi displays in the list, but every time I attempt to connect it fails. Sony we spend enough on the cameras, the least you could do is hire a 3rd party or something to fix your apps for you since judging by their average rating you have no idea how to do it properly.

Such a bummer. It connects to my action cam (AS15), will allow the transfer of video to my phone, but in recording mode, just suddenly loses connection. It's glitchy and sometimes just goes into "thinking" mode with no end in sight. Have to shut the camera off, kill wifi on the phone and then start everything again. Sony has really dropped the ball on their support.

0 star!!! App does not work. This app is a pain in the butt. It is not working properly. I used to able to transfer photo from camera to smart phone but that feature is not working anymore. I tried an hour including deleting and reinstalling the app and disconnecting and reconnecting the wifi etc but still not working. Seems like I am not the only one with this problem. Very frustrated now.

Somewhat serviceable. Missing features I would like, such as choosing the literal directory for my photos once transferred. I don't need every shot automatically added to my Google photos timeline. The remote function is clunky. As others have said, location permissions seem superfluous for things like simple photo transfers. Needs quite a bit of polish.

TL'DR: Absolutely terrible app. I used to able to connect my phone to my Sony A7iii camera and take photos before, but now I cannot even do that. I get a weird error all the time. Even back then when it worked, you couldn't do much. All you could do was to see yourself in camera, which was useful for taking selfies. However, you still couldn't change the focus from app. Sony's menu system isn't that great. I wish you could change the camera settings using this app, because it is a lot simpler on a phone. However, this app fails to provide that, even when it works. I think having a great app can be game changing in this day and age. I hope Sony comes up with an App similar to what DJI and other companies provide with their hardware.

A terrible app gets worse. It will no longer connect to my a-6000. It is ever more apparent that Sony doesn't care about customer experience. They only care about the data they can harvest. Deleting this useless app For all the reasons given by others. Intrusive permissions, forced GPS connection, and forced survey. I'd rather purchase a regular remote that does not do this.

It was working great, as soon as I updated to Android 10, that's it, stopped working. Edit: still no fix.... No communication from Sony. Edit again: for this many negative reviews and no feed back from Sony I feel like they don't care at this point..the app literally worked fine and then they updated and broke it and have not gone to fix it again. Nfc doesn't work. Can't connect via WiFi it searches for an access point forever. And again, Sony says NOTHINNNNNNNG

Does not work and doesn't do anything you're looking for. It uses a special private WiFi connection that is, at best, unreliable and disruptive to the phone. There's no way to import original files. If you import thumbnails there's no way to delete them. Disconnects, freezes, and crashes constantly.

Worst app ever. I am traveling photographer, and I need my Sony A7Riii to remember the locations I take pictures. The Sony camera does not have gps built in and I hoped to use this app(which is also not really good) to record the locations. I got a lot of pain and disappointment using the app, it disconnects all the time, or simply does not work!

"Something came up" USELESS error message whenever trying to connect. The only way to get this app to work is to sideload a 7.1 apk. Please fix the app to allow it to connect to cameras again and please get rid of the useless and unhelpful error messages. Big company with resources spread too thin...Sony needs to put more resources on their software.

Remote shooting is useless. The basic option of being able to control the focusing point is not there! This app is useless for me. It's just good for transferring photos over. My Canon 6D from 2012 had better functionality with remote shooting. Sony can't be this dumb but its been this way for over 3 years, so they are. Will be switching back to Canon soon. They aren't taking these issues seriously.

Garbage app. Never allows me to connect. Unusable. Edit: most recent update did not fix the issue. Still cannot connect on my phone or tablet. Have tried reinstalling the app, etc. I bought a Sony camera several years ago partly because of this feature, and now I have no way of transferring images to my tablet easily while traveling. Please please fix this!

I have used the app mainly for GPS location tagging on a6400. Since an update a while ago they added a license agreement screen that starts when you launch the app and if you're not connected to the Internet you cannot continue and use any functionality of the app. So if I am out of range of any data service I cannot use the GPS functions which really sucks since most of my photography takes place in the wilderness where no service is available.

This is a horrible app!! It used to work just fine but now you constantly have to reconnect the camera and phone, and often times it won't. I've spent two hours and have only been able to transfer 3 pictures from my camera to phone. Please fix this!! There are so many complaints about this same issue!!

Version 7.3.1 breaks the interface to the camera. I cleared cache. Uninstalled and reinstalled. Did same on camera. The app on phone takes a long time to find the camera. When it does finally find the camera it gives you a completely uninformative error that "something wentv wrong". Tried connecting with NFC and password and couldn't connect at all. Uninstalled and rolled back to previous version that works perfectly.

**Solution!** It may not work for you but I finally was able to track down why this app was not connecting. I have an android and it comes with Lookout Security installed on it. After disabling Lookout from running as a device admin applicaton & stopping the service, I was able to connect immediately to my camera through the Imaging Edge Mobile app. You might not have Lookout but another security app might be causing a similar problem too. Anyway, I hope this helps to save some frustration.

When I first installed this app for my Sony a7III in the late summer of 2019, it worked well enough on my Android phone. Sure I couldn't transfer in the background, but it connected well and good enough. Now after several 'updates' it barely works. I have to try several times to connect and it doesn't do it automatically anymore, usually I just give up all together. It's become fairly useless. Giving 2 stars because when it finally connects I can sometimes use it...

The only thing I really needed from this app was to be able to trigger video recording remotely with the settings I've already set. Instead, the app overwrites most of the settings exposing only the most basic ones effectively turning the camera into a toy. Even though the software is relatively new it already looks outdated.

This new app does not work at all. I had no issues before being switched to this new craptacular app. Now, when I try to connect via wifi, I'm asked 10x if I want to temporarily give access to switch WiFi on and then it, after I type in the complex password and super long SSID, it times out. After several attempts I'm able to get it all in there and it STILL disconnects!

The 7.x series is generally usable, but the recent 7.3 update has added some extra steps that do not add usefulness and take extra time. As of 7.3.1, the app does not show full-sized images in Show Camera Images (even with the "original" setting), and it stores two copies of images on the Android device when saved. Sony, fixing these problems would be so easy; talk to your customers.

Not terribly impressed; it leaves a lot to be desired. I understand that Sony is no worse than many others when it comes to transferring pictures to your smartphone via any method, Wi-Fi or NFC.... Probably the easiest way to transfer pictures is just to take out the memory card and sync it with your laptop. I can easily see why people love the ease of taking pictures with their cellphones, it is simultaneously uploaded to Google photos. Who can't be impressed with that?

The 7.3+ updates are a joke. I'm using this on a Pixel 3a XL running Android 10 and this "update" is broken. The current version is a pain to connect to the camera using either of the three methods and when you finally connect the transferred photos no longer save to the app's own folder. Rather, it populates in the Camera folder. Android 10 is nowhere near perfect, but that and IEM 7.3+ is no good. Needless to say I downgraded back to the 7.2.x version where it auto-pairs and saves properly.

It used to work pretty well then they updated the app and made it terrible. Wifi issues you can resolve by putting thr phone in airplane mode and turning on Bluetooth and wifi for initial setup. However, you can't fix location tagging being broken because they only have the location set to when the app is use and you can't change to always with Android 10. The phone and camera will connect but it can't get location till you manually open the app.

I would rather have all of my teeth pulled without anesthesia. Sony, your apps really stink. I'm returning the camera. I purchased it largely for its wifi image file transfer capability. After hours and hours of time wasting frustration I'm moving on to another camera that actually work. Thanks something that simply doesn't work as adviring

Older version worked better! I don't know what they did with the new update but it works horrendously! I have to enter in my Camera's wifi every time I want to transfer photos to my phone. Before, it would just connect automatically. Also, I can't even transfer photos without getting a "something came up" error message. So disappointed with this new update and hope it gets fixed!

Severely unreliable to the point of being useless. I'm trying to use the Bluetooth location sharing with my A7 III and it will connect the first time but then lose connection and fail to reconnect, even with WiFi turned off as suggested by the app. The remote control is also useless because it will never connect to the camera. I'm on a Pixel 4 XL with the latest Android.

Awful. Got three wonderful bodies, but this thing is amateurish at best. Can't connect via BlueTooth for GPS until you connect to Wifi with at least one camera. Bluetooth doesn't continue to connect (though it says it does). Can't connect two bodies at once via BlueTooth (why not? Nothing in the standard prevents it, and I shoot with a second body). Crashes frequently doing wifi transfers. Can't preserve both a access point and direct profile at the same time (why can't I use one at home and one on the road?). Performance of everything wifi is awful, not just file transfer. And why do I HAVE to transfer files via Wifi, maybe I just wanted a remote control? Bought the (sony) Blue Tooth remote and using that instead of most things. Seriously Sony - the A9ii and A7Riv are terrific, can't you do better for an app? Update: The inability to maintain and restore a connection appears to be a regression. I went back to version 7.2.1 (July) and it is much better, 7.3.x is bad.

This app is terrible. Every time you open it, you need to agree to the terms & conditions. And you must be connected to the internet to do so. So if you just wanted to transfer pictures, restart Bluetooth or use the app as a remote trigger where you don't have cell reception, you can't get past the initial screen. The picture transfer itself is buggy and I can't get it to do more than 10-15 pictures at a time without stopping. Overall, this feels like an app for an off brand camera.

Do not install the December updates! Ever since the new December versions were installed, I need to accept the terms and condition every time I start the app. More troublesome is that the location feature does not connect to the camera unless I open the app and restart the bluetooth. The older versions automatically connected to the camera and offered the option to use permissions all the time. Not anymore. These new features essentially make the location function of limited use.

Ridiculous that you are required to turn on your GPS to simply run the app! If you run the app, it tells you to turn on your GPS. Click OK without turning it on, then it exits the app. Useless. Maybe I want to take pictures without Geo tagging them. Useless. The claims turning on the GPS is necessary when connecting with wifi or Bluetooth, which simply isn't true. I have a different app that doesn't require this. The old app was far better and less restrictive. Extremely disappointed in Sony.

This is a truly awful app. I spent hours trying to enable remote shooting, and all I succeeded in doing was transferring a single image at a time. I was able to enable remote shooting in the version from a couple of years ago. The app help and online help are equally confusing. Almost makes me wish that I hadn't bought the Sony camera.

Really disappointed in this "upgrade". Hopefully the problem will be corrected as it was so great to be able to have my phone act as a "remote". (it connects then disconnects around and around we go then it stops) Also distressing that it wasn't my choice to upgrade. One day my mobile app was just no longer on my phone. Distressing.

This is one of the worst apps I've ever seen. Not to mention the RX10 IV wireless is just as bad. I just spent 3 hours trying to make it work and as a tech guy, I don't think it's possible. Here are just a few of the things I ran into: 1) WiFi disconnects when you hit the camera's menu button 2) The camera won't allow the phone to reconnect so you have to activate the app to do it. 3) The app doesn't recognize the camera as being able to [Location Information Link] and suggests set [Bluetooth Function] and [Location information Linkage] on the camera for which they are both on and the phone is connected to the camera's bluetooth! 4) the only way to get back to the start screen (where you set the location info camera) is to disconnect WiFi. Although I like the concepts behind the communications, it is in a sorry state. It makes me question if I made the right decision to purchase the camera. Now the question is if I can live without it or if I should return it (what else lurks?). Location data is important for me so I either return it or have to manage an additional tracking device.

Stupid App. NFC will connect to remote control only. If you connect to copy mode from smartphone and then change your mind. You will have to disconnect and reconnect using the camera menu with the new option. The design looks like an app from 2012. I dont understand why I can't use my home access point to connect my phone to the camera. There are so many ways the app can be made better. But I dont know what the design team was smoking while developing this app.

Poor. I've been having problems with this app for over a year. I have the sony a 5100 and the a7iii and none of the videos I recorded will transfer to my devices. I have installed this on the Samsung tablet and two iOS devices and yet it still does not work. All three devices have plenty of storage. Sony you are a multi million dollar company and this is what you offer when your customers buy 2700 dollars of your product?

Intuitive is not the apps strongest point, but it does work. My main point of confusion is why, when it is nearly 2020, we can't transfer raw files wirelessly. You could transfer raw with the old app and firmware, WiFi is plenty fast, even Bluetooth is fast enough to grab a couple files to throw into the Lightroom app, edit and share. Why do we need to use a cable, OTG adapter, and a third party file browser to transfer raw files? Sony?

app will not work unless granted access to the device's location. There is no reason it should need that. Gave it another try, and college projects are better than this. Sony should be embarrassed. It's terribly slow, non-intuitive, and just clunky. A cabled or wireless remote is a better option and this is awful for viewing pics on a mobile device

I've always had a great experience and have been able to connect fine until I got Samsung 10+. It doesn't appear this app supports the 10+ device??? (at least I can't find any support or help to make it work) I'm super bummed, I downloaded photos from my camera to my phone via the wireless connection regularly. Now the app is worthless to me. :(

Same problems other people are having. Cannot connect to my camera AT ALL! This is an issue that needs to be fixed, and now is long-overdue. The app is basically unusable, and it is very frustrating when I cant transfer photos from my camera to smartphone using this app. Also, there needs to be a RAW file option to transfer when using the app

Absolutely useless as others have said. I had it connected to my camera once and now it no longer works. Tried reinstalling the app, wiping settings on the camera, etc. My phone connects, but then the app doesn't actually connect at all to the camera. All I really want is an easy way to transfer raw files from my camera to the phone, even if it's over USB. You'd think this wouldn't be hard but apparently it is.

A phone transfer app is a necessary part of a modern camera ecosystem. This one is painful to use. Not intuitive to select multiple images for export, WiFi transfer is ok, but it isn't obvious that bluetooth isn't an option. camera control isn't obvious, I'm about to resort to youtube. Constantly complains about being disconnected, yeah well, I left my camera at home. Needs a really big manual, and some development time. Nikon's isn't great, but i didn't need to look up basic functionality.

Ever since the major updates and rebranding I can no longer connect my Sony camera. The code scanner does not function (throws connection errors) and it does not allow me to manually enter the Wi-Fi connection code. Forces you to enable location services. Unfortunately it went from being a mediocre, but functional app to being completely non-functional.

Agree with the others. The app was perfect before the update/name change. I have nothing but connection issues now. To get a connection, I have to manually select the camera from the wifi, wait for it to connect, THEN open the app... before it would just automatically connect when the app was opened if wifi was on. Spent 45 minutes to figure out how to get it to connect and it takes significantly longer to get the connection now.

I simply cannot get the app to work. I had no issues when it was Play Memories Mobile, but since it's been updated to Imaging Edge Mobile, I cannot get the app to connect to my a6000, and I have been unable to transfer any pictures. I've un-installed, re-installed, cleared memory, cleared the cache, reset my wireless settings, nothing seems to work. Please fix!!!

I could not get the app to connect to my Alpha 6000 using the direct connection. Maybe it's because this is a Chromebook and not an Android phone. I was able to connect to the camera's wi-fi just fine, but once I tried to access the camera from the Imaging Edge app, both the camera and app displayed "Connecting..." and then the wi-fi connection was lost. Tried this numerous times but no luck.

I've used this app for years with both my a6500 and a6300 on my phone and had only the issue of the app disconnecting from my cameras when my phone fell asleep, but recently neither of my cameras will connect long enough to transfer images. The app sees my individual cameras but disconnects as soon as it's connected and I can't transfer any images. Half the reason I have these bodies is because of this WiFi sharing feature so it's really frustrating.

This App SUCKSSSSSSS!!! Play memories NEVER gave me problems. It takes forever to connect to my camera because I have to go in and delete all previous wifi settings and then it still won't work. it takes literally 20 minutes of constantly opening and closing the app, deleting, starting over, entering in connection password. IT IS RIDICULOUS!!!! Why the hell did Sony switch to this crappy APP?? Anyone know of another one I could use instead???

After going around in circles for 2 hours I managed to transfer some photos from my brand new Sony a6400 to my phone. Bluetooth doesn't work at all. The Wifi interface between the camera and the app is archaic. The second time I tried to send photos to my phone was a complete failure. The one video that was transfered, had no sound! It was not possible to delete the video or any of the photos. Uninstalling and then reinstalling the app does not delete the photos either.

Even worse then the app it replaced. With Play Memories Mobile I was able to connect my Sony RX100 VI to my Samsung Galaxy S8+ to automatically record GPS info when taking a photo on the camera. Now, the only function I can do with this app is to transfer photos between the camera and the phone, which isn't something I want to do. The camera shows the icon for "GPS connection not working" immediately after a photo has been transferred. I've wasted an hour trying to get this working, no luck.

This software makes the entire camera experience terrible. it's the only action camera on the market that I know of that you cant hear audio from the video. Really sony? Also it crashes if you switch apps 100 percent of the time. I would pay good money for an app that would work with my x3000r and not be terrible. I will never buy another sony product if this is the best effort they can do.

They replaced PlayMobile Memories with this new title, and BOOM it would no longer transfer them to my tablet. It displays the thumbnails for selection, but its response to being asked to transfer selected images is "Could not obtain object". It does work on my phone, but it replaces the date and time the photos were taken with the date and time of the transfer.

FULLY JUNK. The old one was much better. I could focus on different points now i Can't what ever camera is focus on that's what you get. Plus so many times I get can't shoot error. First I have to press on camera then it works for a while as long I don't make changes. A lot of options is missing. If I knew that what's Sony will do I will backup the PlayMemories Mobile app.......... J U N K ..........................

Given the apps history and all the most recent reviews, I had very, very low expectations for this app. But to my complete and total shock, it actually worked perfectly. I was able to connect my S8 and transfer all my photos over. Only complaint was that the pics transfer over backwards--aka the first pic I took is now at the most recent part of my gallery, and the last pic I took is somewhere deep down. I wish they'd transfer onto my phone in chronological order.

You had one job, one job and you failed... all the other bells and whistles are worthless if you can't fix the connection and download issues. will say connecting to camera, but then it says unable to transfer images, super frustrating. at first it worked great but more i can't get any images off of my camera. Sony you kinda let me down. i world give this app less than one if i could, seriously it makes this app worthless if it can't connect to the camera and share images.

Come on Sony, you can do better! I have the A7III (the best camera I have ever used!). I tried this app both on an iPad and and Samsung phone - both, equally disappointing experiences. 1. Direct wifi connection ok. but could be a simpler and more intuitive process. I could NOT get the connection to work through an access point. 2. I could not get the camera to focus thru the app, without using the buttons on the camera - which defeats the purpose of a remote control!

Camera now disconnects unless I completely disable Mobile Data, and then I can't get calls or texts! NOT COOL! Please FIX! Also put in an option to either disable auto focus or lock focus while recording video, it's really annoying and makes the videos not as good. And there needs to be a way to delete videos and pictures while using the camera, & not have to have a computer to do it. Don't get me wrong, I love this camera and have been using it almost 5 years, it just needs work on the software

I'm having a hard time believing that Sony actually released this app for the a7III! It's the worst!! I spent over an hour in the cold trying to get it to connect so I could shoot the night sky in Bulb. Each time I tried to connect it would disconnect immediately. Later I wasn't able to transfer images to my phone as well. Incredibly disappointing!!

App is completely useless. After installing it wants to connect to the camera(a6300). It took me forever to get even close to connecting. If you minimize the app and anyway and try to relaunch it from it running in the background, it will just force you to start it all over again. To me, not being able to even minimize to look up a forum on why things are not working without having to start all over is ridiculous. Does the same if the screen goes to sleep.

If it connects, nothing transfers to my S7. The camera shows connected, the phone is using the a6300 wifi link, the timer just sits there spinning while the app shows "Sharing". Except nothing gets shared. I've re-installed, rebooted, you name it. I'm not new at this. I build high end custom computers for a living, use DSLR;s to shoot video for my own website, and everything for my Nikon and Canon DSLR's and video camera are soooo easy to set up it's crazy compared to this abortion. My a6300 is my favorite over my D6 but I can't even get NFC to connect with this app/camera combination through this app! Being good with the hardware doesn't get you very far anymore without quality apps and support, it doesn't matter who you are.

Extremely limited functionality with RX100 * series. You are allowed to make basic adjustments, such as Shutter, Aperature, AWB, Timer, Shooting Mode and Flash, and shoot, which will also transfer the photo to your phone. But that is pretty much it. This is in no way the ability to truely remotely control such a highly adjustable camera. You can not use BlueTooth, either, which means that you must always make your phone and camera sign in to the same WiFi network. That network cannot be the phone's tethering WiFi, so you are restricted quite a bit when you're not able to get to your own WiFi network. In the field, this application is entirely useless. If you are considering the purchase of an RX-100 VI, you should also know that you can no longer use the PlayMemories Apps.

This app needs a lot of work. It will not stay connected while shooting. I would love to shoot and save to PC or phone while shooting. This is available on Canon just not Sony. Apps are thought of last should be apart of development. The other piece I have is not allowing me to select a focus point from my phone and the lag is terrible where it's connected via WiFi should be a lot better. Please fix I'd be willing to even pay for these features. Stability, wifi speed, shoot and save while shooting, and focus selection options. Or even full selection as the camera has. Port the API.

The GPS sync feature with my A7III is garbage. What's the point of leaving the app open if it doesn't automatically reconnect with my camera when I turn it on. Also, connecting my camera to the phone is over-complicated. Why do I need to use both Bluetooth AND WiFi? THIS APP NEEDS ATTENTION!!!