Labelife

Great thermal printer, phone app makes it very easy to use

It was a good app, easy to use. now it has a paid subscription I don't enjoy using it as much

not good

The company took $47 out of my account after I canceled my free trial.. no way to contact the company to get refund

Great App!! Very easy to use!!

been a great tool!

Easy to setup and use with my heated label printer

can't print directly from the website. I have to download the file then open it in the app first. on iOS you can share the file to app directly without downloading it first

app was good but started charging me , it wont let me print without clicking for a free trial. ut instead of giving the free trial it charges you.

I should not have to pay for an app, monthly, just to use your label printer that I already paid for.

I didn't believe i have to pay.

Good. Just PhoMemo needs a hardware update. Another product (different brand) is printing with superior quality. PhoMemo does NOT print details.

the app works good but I do not like the fact that they want to charge you a monthly fee for a large variety of the fonts and designs and such. leaving some one whom doesn't want to paid a very limited selection.

Making me subscribe (~$50 a year) now after 1.5 years of use. Paying that much to be able to print my labels once in a while? No thank you.

Bought this printer a couple years ago. Nothing when I purchased this printer indicated I'd need to ever pay for a subscription just to have it do the most basic function of PRINTING. A month or so ago, it came out with some "premium features" for a monthly price, but as of today, I can't print ANYTHING without a $50/year subscription!!! that's almost as much as the printer itself cost!!! I am contacting the BBB and NY Attorney General as this is WRONG

I agree with the other reviews, it is really annoying to have to constantly be exiting the app and reopening it to have the correct label printed, and sometimes it'll just be blank, and you have to exit like five times, which wouldn't be a problem, but I'm selling on whatnot and doing fifty plus orders and it takes a lot of time to just deal with the app. ill be canceling my membership. its also annoying I had to pay for the crop feature yearly? I WOULDNT RECOMMEND for someone shipping a lot.

very easy to use, no problems

worst product ever! if you wanna rip your hair out and break things then this is the product for you!!! lame lame lame lame lame

Good app, user friendly

cannot print for free

Absolutely ridiculously to now be FORCED into a subscription just do basic printing after years of using the app. No worries though, found out the maker of my thermal printer has a free app at NO CHARGE. So adios! Uninstalling this one, do not recommend✌️

had a year subscription and yet wouldn't let me print without repurchasing the subscription I already have 😡

easy to use

It was fine up until they decided to try to get me to sign up for a subscription to print things from my phone. What's with the money grab? Now the printer is absolutely useless because I don't have a computer. Why so greedy? I now have to get rid of my printer because I refuse to pay for using the printer.

the best

used to be great until they did an upgrade.... now it sucks! can't load my pre-made labels to print and no way to change anything!

mostly works really swell especially for the price I've had the printer probably close to a year and now it keeps losing connect with my Wi-Fi and I have to often reinstall it to get it to print a label it gets a bit frustrating so I'm purchasing a new one but it's an expense I certainly didn't need

perfectly fine. function well. i use this apps to print awb for my small business.

great app, customer service really helpful when starting up.👍

easy to use great product

I wasnt expecting to need a subscription when I bought the label maker

Makes a $100 label printer useless when the app they use to print can't even create a proper update. Its supposed to "fix bugs" but its created the first issues I've had with this printer. It does not work anymore due to their "firmware update". I'll change my review if/when customer service can fix it in 24hrs. If this is still here, they didn't fix it. So dont buy it.

easy

I NEVER USED IT BUT WAS CHARGED $49 A YEAR. NEVER EVEN OPENED THE APP. I simply bought a label printer and it told me to download this app in order to use it. That is not true. I forgot I even had it and just noticed the subscription

New update and now I'm asked to sign up for a subscription and the printer doesn't work at all.

easy to use love it

Love this app for my printer. I use ot for home and office. easy-to-use.

works well!!

easy and great product!

you can NOT add numbers (the serial option) in the app, making this totally useless!!!!!

Why can I not print 6x4 labels without the app jumping to the subscription page and blocking me from printing the shipping label....when it feels like it and decides to print a label it is tiny in the corner of the 6x4 label I am very frustrated with this. nowhere in the description when buying the printer does it say you have to have a subscription.🤬

A very basic label app. Okay for a bit of a laugh but now there's a pro option which they want money for! Not as useful as it was and I'm not giving you money for this. Not a chance, sorry!

I purchased the device and used it for over a year, but now you have put many of the features behind a paywall. This is a shady business practice.

great app awesome printer

I was in the market for a thermal printer, so of course I went to Amazon. I actually went with the cheapest one first, Knonan. I wasn't impressed with a printing. Next one was the Munbyn. That one was much better than the previous, however, you cannot manipulate the label. Which led me to this one! The clarity of the labels is amazing! The size of the printer is compact! The ease of the app is unbelievable!

new update is bad. Just leave it alone. everything was fine

it works really great, here in nigeria I love itt

Great app! Works exactly how I need it to. I use it everyday!

well I really liked it until today, I can't print without subscribing this pop-up comes up and it won't go away and I can't print?! I'll change my review once I can print again. but as of right now I cannot get around paying to print.. UPDATE. I figured it out but I shouldn't have had to even figure it out, so I just deducted one star for that.

works great

incredible app!!! so easy to use and many features thank you

using it since last 4 months....going smooth and easy to use

Awful!! I purchased my phomemo label printer a while ago now and have never had problems using this app - now I go onto it today and they want me to pay £45 a year to be able to occasionally print a shipping label?? I don't think so. Safe to say, I'll be selling my thermal printer & going to print out the labels using other means. Shocking abuse of a system; as the printer in question can't be used with any other printing app. Get this fixed Labellife!

I paid for the subscription but every time I try to print it wants me to pay for the subscription.

excellent app dose what i need and it's quick at printing labels

Unusable unless you buy Pro subscription

fantastic, works really well for my bakery business

very good

I've used this app for years now and its easy to navigate and perfect for what I need, which is just printing Sales Platform labels.

Update : Suddenly I need to subscribe to even print basic airway bill labels after using it for more than a year! And my printer only support Labelife, what a scam! ---------------- It was quite easy to use, especially if you are just using it for airway bill labels.

Easy to use

Easy to use, lots of great pre-made templates and easy to design your own.

trash printer, trash app. what the print preview shows, it won't print. everytime the printer is opened, reloaded, or restarted, you instantly have to throw away the first label because it won't print on it

very bad software experience

goood

loved it until they started charging. 14.99 a month is insane.

I was surprised after an update with an option for a "Pro" subscription of €50 a year. It was 100% free to use before and now some options are behind a subscription and newly introduced features as well. If I could I would return my label printer immediately, as there are no other supported apps for my printer. But unfortunately I already passed my return term. Keep away from this vendor and their printers.

still learning my way around app; user instructions/manual would be helpful. Hope to update review in a month.

Works beautifully!

trying to print shipping labels and it won't print disconnects every time. anything else is fine but once I print a label it doesn't print

great app tons of help make shipping a dream

Extortion. can't print label without monthly subscription.

The latest update broke my saved labels that had photos associated. Creating them again is extremely time consuming using the app. This had potential, but now I'll give this to my kid and shop for a more reliable business solution.

love labellife it has made my life so much easier

app is helpful in designing my baked good labels

you put pdf printing behind a paywall where it has been free for years. had to re download an older version for it to work. shameful tactics

keeps deleting the photos off my templates so I have to remake them every time. will be buying a new label printer avoid this!!!

so far pretty good

App unusual with the printer PM241-BT though recommended. Image and PDF prepared on computer (computer printing is OK) does not print correctly from smartphone thru this app. Using app templates and features immediately results in request to buy monthly charged services. Free stuff is not usable unless you do something only for 0 - 2 years old childs.

The problem with the app is that I have to remember to close the app after every shipping transaction. If I forget to close the apk after every transaction I end up shipping the last customer an extra order and the intended customer gets no order because the app doesn't automatically reset when you open up another shipping label. This month I shipped 4 ltems to the wrong address which means 4 intended customers did not receive the item they ordered and eBay has just permanently banned my account

I've been using this company for a year. Today they decided to start charging to use their printer. Rediculous!

works good, but $50 a year? are you kidding me? this program is nowhere near worth that.

Tengo varios printer de phomemo y según mi experiencia esta app es muy anticuada debe de actualizarla y tener disponible mas opciones para editar alguna foto o imagen. También veo innecesario pagar una suscripción por una app tan mediocre como esta. Prefiero la app de Print Master en los printer de Phomemo.

better than most label printer apps,easy to usd and 5 star for being able to design on 50x70 label on landscape view while it will print portraite, Im sure most will know what Im saying

very smooth, very beautiful, vary easily work and operate. very satisfied.

love it!!!!

Awesome app

Rate what it does nothing

Nice

works great fast easy

its convenient but the printer doesnt print as good with some labels. it really cuts off words

Works perfectly

The worst printer in the world .. It will make you sooo sooo soo frustrated when you will need it the most...

great printer. I been using for 2 years now. love it

PLEASE FIX THIS! I love this app and use it often, but a recent update made printing photos much harder. It used to let me browse my phone's albums/folders, which made finding my organized photos quick and easy. Now it mainly opens Google Photos in a timeline or only shows LIMITED phone folders/images. I would have to change the way I organize my photos just to use it now! Please bring back the option to browse phone albums/folders or let users choose between Google Photos vs phone gallery.

perfect for shipping ebay and making your own labels

easy to use

Awesome laser printer🔥🔥🔥

In order to use the app to its full potential we are charged $9.99 per month or $69.99 per year. I gave it 1-star and returned the thermal printer for a refund.

very fast

Great! Works well. Clear instructions

so far so good. om learning! but the machine is awesome. a works good too

Deleted almost 50 labels I had made! frustrating to spend that much time and have the app delete them.

let's me print 1 label then wolnt I click the pics I want but get back to the print part there gone wants to crop weird and then goes to the purchase a better version n I have to close the app to get it to go away still trying to print 3 labels 2 hrs later garbage time waste bs

Love this app and my printer! My one and only complaint is that there is no capability to connect to a computer or laptop so I have to do all of my label printing from my phone. No big deal and easy work-around. Otherwise, Im extremely happy with the Labellife product. Works perfectly every single time! And Im an ebay seller so I use it a lot. 😊

It's an intuitive, easy to use app. I feel very happy that it's packaged with the thermal printer that I purchased.

So easy to use and navigate through the menus. Bluetooth connects to mobile phone easily.

doesn't always give us an option to option printer from browsers. sometimes have to download then print

it's garbage. I have to crop the label manually inside the application. not recognizable do not buy phomemo products

do easy to use. I highly recommend it. still learning how to use the multiple labels feature but for postage it's the perfect choice for me.

Everytime the app gets an update something breaks. For some dumb reason, since the last update, there is a clear print quality difference between just printing a newly saved sticker from the main screen, and opening up said sticker (to edit) and then printing. It is a real pain when you have a lot of different stickers and now have to try and remember which were saved on an older version of the app were you could just print from main screen, and the newer ones which need to be opened first.

So far I have nothing to complain about. But I do have one suggestion, not sure if this option is hidden somewhere, if so needs to be unhidden. It needs a flip and turn option not sure why it doesnt have this option, it allows you to crop but that's it. When I have a label that i need to print and it comes to the app turned the wrong way I shouldnt have to leave the app to fix it. but besides that it works great and easy to navigate. I just hope the dev add this option in the near future. Thanks

Was working perfectly fine until the latest update. Now the printer won't stay connected all the time and I have to flip the power switch off and on. Now I'm having a problem saying my file is a non pdf file even though I've been using this to print my labels from the beginning and it is a pdf file. Very frustrating.

I print full page labels and photos with zero borders (100x150). It's an okay APP. I use this APP with the Itari PM-241 BT printer. When accessing our Google Drive (they call it Files). Its using a generic folder icon instead of our Google Drive Icon. There is no refresh option when reading our, "My Drive" folder. If I simply drop a file into the main folder this APP can't see it immediately. It will only see it if I move it to a sub-folder.

A horrible product. This printer prints fine while connected via USB but misalignes while on Wi-Fi. There is nothing you can do to fix that. Also, when using a shared computer while connected via a USB port, this printer will freeze your GPU while switching between users. I spent hours troubleshooting until I figured it out. Just unplug the USB cable and reboot your PC, and it should work. I do not recommend this product. Customer service have not offered a real solution or a replacement so far.

Dont even bother the app doesn't work at all. The time has year and day but no month. It wont save over the labels it just creates a new file. when you share the label it doesn't share with the content on the label, it just shares the label size. I dont know why anyone would even release an app like this. its horrible!

Well you need some Software fixes. 1.) move up the save & print icon buttons as they are in my lower menu. 2.) Allow gap setting adjustments for continuous labels with gaps. 3.) dithering for images to allow a clear & crisp print. If it's a color image B&W converting is terrible. 4.) When you lock data on a text field, don't allow it to be deleted. What good is lock when it doesn't lock the text field? Fix those and it will be much more usable 👍

I use this with a laser printer for my packages... I literally got from pirate ship save the label to my phone then go to label life and upload the label just to print too time consuming and sometimes it prints the old label even after u upload the new one... please make this app be able to connect to shipping site.. or something just printing labels is too much... or something I am doing wrong because I want to start a website where I see online people labels are printing my the multiple .help

can hit complete to print something out because it's "behind" my navigation buttons. it's not correctly fit to the screen. yes, I know I can change or disable my navigation buttons, I'm not going to do that every time I use the app.

not a great app but my only choice. The preview is so small that you can't tell if the label is going the correct direction. if you're using it for reselling poshmark's label is different from eBay's label is different from depop's label. I waste so many sticker labels because of this stupid app. after writing this review I went back and looked at the pictures that come with the app of functionality. I'm going to have to say the pictures are AI generated.

edit: I reached out to the customer service who got back with me same day, gave me information to help my problem. This worked for 6 months and then I had another issue from an update to my phone. We couldn't resolve the issue so they sent me a new printer. I have been using the printer for a year and also bought two more for contractors that work for me. I have an Android and they both have iPhones and we love the printer. If you have any issues reach out to customer service they are great.

Bad accuracy: when you setup a label and you need a negative one (eg: black background and white text) then huge lateral gaps appears. I also tried to fix with the "offset" controls but nothing work ok my PM-344-WF. When you have to print oj a 50x25, 5 mm of cutout label do matters!

Labelife app keeps crashing, I can't even open it. It's been doing that for about a month now. I've researched the problem and did everything that is suggested to get it going again and NOTHING! The printer is useless without the app, it's an expensive paper weight! This needs to be fixed asap! Many complaints about the app not working/closing when you open it and still NO ONE IS ANSWERING THE COMPLAINTS! BUT they are still selling this printer on Amazon and are knowingly ripping people off!

The latest upgrade for this app is totally useless. Less options, poor navigation features and the worst part is the editing/creating label window is only 3/4-ins in height. The next row of "options" is the same height. The remaining 2/3 of the phone screen is white and not accessible. When editing half the label can not be seen to edited it.

I don't know what y'all did with this update. but I now have a useless printer. app keeps crashing, I get no response from anyone to help. I unplugged everything started it back up, deleted the app reinstalled it. and Everytime I try to get on the app it loads up then kicks me out.

(UPDATE) contacted customer support. They opened a technical support ticket. ExplainThe issues said they were so sorry and there's nothing they can do to change it, and they would forward it. They now closed the ticket saying the problem was resolved. no change still no fix.I'm very disappointed in the new update. I can no longer use this printer. And now re edits everything as soon as I try to print a new barcode. I cannot use this now it's been more of a downgrade now to useless

Whatever update they just did completely ruined the app. It was perfect the way it was, and I used it every day and now it is so chunky and hard to operate. It used to automatically center things, and spread the text box to fix what I'm typing, but now it just allows me to start typing into the abyss and it does 0 automatic formatting like it used to. If they revert the app back to the way it was a before March 23rd, I'll come back and rate it 5 star for sure.

A really useless app for a useless printer. It couldn't seem to print clear enough, dark enough, or big enough to ship a package back to Amazon. Which is ironic because I bought this chunk of trash from there too. It refused to just print on a single piece of paper, it kept wanting to cycle through the paper and would choose to print a couple pages in so then those pages weren't viable anymore because trying to print on them would make it cycle through them and then error out.

I need more label templates to be made available in this app to be useful! I would love to buy one of these phomemo printers as I think dymo blows chunks now but alas I need more print templates and a wider range of them to include older label styles to make it worthwhile. I think this should be a priority for the company.

Printer works great, prints shipping labels & photos fast & set up is straightforward. Had some trouble connecting Bluetooth at first. Turning off my phone & machine & restarting both a few times helped it pair & now it works. Customer service is attentive and friendly. Since I couldn't connect at first, I messaged and they got back to me by email. When I didn't reply (it went to spam) they sent two more messages to check and try to fix the issue. Rare to see this level of commitment.

Just awful software. It's not intuitive at all and every so often, without warning it'll just stop working and you have to factory reset your printer and reinstall the software to reload the printer(which requires a PC before you can use it on your mobile). It says they offer 24 hour chat support, but that's a lie. The window just stays there with your question on it and no one ever appears. I've left it open in another tab for 2+ days just to see. I'm looking for an alternative I can use now.

Have had this label maker for while and it's been amazing! Can do so much. And today it updated and all my cables are messing up. I had to print over 30 times to get 6 mailing labels that work. And my library says offline and retry and nothing! Literally nothing! I'm so upset! I needed labels created today to mail to people for their jobs! This is awful. I've been sitting here over and hour trying to fix it

I have been using it for product lables and printing images I made on Canva. For my small rectangle labels it worked perfectly, however the circle labels are a nightmare. When I tried printing them it had part of them off the lable and when I used the app to redesign them and print every time I save my lable on the app it changes where I have things placed or the font size. It works for now but I will be investing in a better printer in the future.

The printer works and is mechanically functional. However, you have to double click out of each label and even when you back out and generate a new label...the previous label can sometimes print twice!!!! Thank goodness some of my customers are honest, and I will have them ship back another customers order to me so I can send the merchandise to the right customer. Frustrating The price i saved by buying saving on this printer with wonky software I could have bought a more reliable unit.

If I manage to get it working to print, the first label will be to return this product. Either the app, or the device itself has built in issues. The printer shows up on the connection tab. Yet trying to connect to it and print is always a immediate auto fail. With a prompt to reset the printer. That doesn't even work.

I use labelife to print 4X6 shipping labels with a phomemo thermal printer. It's great when it works but it's taken me ages to figure the settings out, it kept printing a tiny portion of each label then stopping and sending error messages. That is resolved now and my labels print nicely, however the crop function is so fiddley! It let's me crop the left side immediately but the other 3 sides I have to swipe over for about 3 minutes before it let's me move the lines at all. It's very annoying!

The mandatory location permission for a Bluetooth printer is ridiculous and annoying. The android app(for Samsung Galaxy S22 Ultra) is incredibly buggy, rarely works on first try, and each new 4x6 label print job is a new challenge unto itself. Nothing seems to fix the random and illogical partial print layout problems, not Phone restarts, printer restarts, factory settings reverts, cache clearing, uninstalling, reinstalling, etc. Hours of my time wasted. Can't even tether it via the usb c.

Labels easy to create /print. HOWEVER you can not sort stored files nor share a label inventory with other devices (other than 1catca time). If the device you use is lost/leaves you will need to start over again! and forget about support, there is no response!

Prints but settings aren't usable. Gives you "options" on what orientation you'd like to print your label in, but won't actually use your selected options. You hit CONFIRM but it doesn't actually confirm your setting/select your setting. So there's no way to change anything at all, you either print the label as is or find another app.

Horrible all around. Hours spent trying to figure why labels print only half. Keeps changing instructions to foreign language. Then won't let me click on icon to change back to English. Won't save settings. Is this year 1996?

So far I am thrilled with being able to create & print my shipping labels using bluetooth. It was becoming a pain in the shiny trying to find a UPS Store that was open, then fight traffic, and then wait in line. This saves me money all around so it was a no-brainer. I am still learning how to do it but in time will become second nature. The thermal label machine,PM-241-BT, was on sale for $95 on Amazon. Hope it does a good job with this app. Will update in 30 day, chat then, bye!!!

False advertising! What a ripoff! Can't save anything you design. Can't print from phone or chromebook. Took forever to set it up and since I can't print on those, I now need a laptop for my kiosk? Total waste of time! Plus I need to pay to send the printer back instead of a free return. Ridiculous.

Easy to use for 4x6 labels. Having a hard time trying to make my thank you 1.25x2.25 labels. Keeps skipping one or two labels after printing one.

This app works great and is easy to use! Update - I still love this app! It's fast and super easy to use! 8/2022 - Still working great, no complaints!

This printer is both affordable and very convenient! Apps on your phone make wireless printing a breeze. The app on your phone makes wireless printing a breeze, and the app on your computer or laptop is just as easy. So if you're looking for a printer that makes your life easier and affordable, this is the one for you!

Works absolutely great, no need to open your laptop. Just find what you need to print on your phone and press the print button, it's easy.

Labelife printing is very convenient and easy to use. I have been using Labelife for all my printing needs. Other brands of printers have caused a lot of trouble in maintaining my business. labelife is fantastic!

Very cool and I think it should and will work very well however I use it for Mercari 9/10 times i need a label printed and Mercari don't automatically reformat their labels when printing which makes things a little bit harder. Its not impossible just extra steps that I'm not sure can be done on my phone obviously as easy as it was on my PC

Very nice and easy to manage prints. The printing is so clear and excellent for a novice user like me.