Download Fay Nutrition Dietitians V2.21.0 APK From Android App Store Latest Edition

Deanna is super supportive and helps me capitalize on my wins while giving me realistic goals to help through my challenges. She's very thorough, knowledgeable, patient, and encouraging. Her support has been extremely meaningful and helpful as I've been making these changes

I have a really great dietitian, Gregory Alexander. I have MS and he's helping me with anti-inflammatory foods and has me on a protein diet. I have only been on it for a couple of weeks but I can tell the benefits of this diet already. If you need a dietician, this is the place to start. 💜

Barbara is awesome. She is so kind and works with you. She puts in things that are very manageable. I would not go to anyone else but her. I would highly recommend this service to anyone wanting to adopt healthier habits.

Schedule an appt on a website, only to be told your appointment ISN'T scheduled actually, you have to download a whole new app, put in all the same info again, AND give them your credit card number... And there's absolutely no way to access the app until you do. No thanks lol 🤷

Heads up for anyone downloading this app: the no show fee of $75 is still charged even if you show up for the appointment, but do not stay on the call for the full 90 minutes. The RD will consider this as a late cancellation, even if you maintain the appointment.

Love Fay

It's very informative and I am really trying to make the necessary changes.

It was great!

I'm trying to change my dates and it's not easy to do

I can't recommend my dietitian enough. She has truly made a difference in my recovery and my overall health. She took the time to listen to my concerns, answered all of my questions, and created a plan that was realistic and encouraging. With her guidance, I've learned how certain foods affect my body, and I've already noticed positive changes in how I feel. I highly recommend her. I know she can help others the way she has helped me.

So glad I found Fay!!! I love my nutritionist and Fay takes care of filing everything with my insurance. Love, love, love!!!

Covered by my insurance, & I love my dietitian Sarah!

So far my experience with the app has been flawless and the insurance coverage check including making an appointment with my RD has been amazing. I am recommending looking into using this company.

when i started this journey with Leslie i was at 328 pounds today i weighed in at 294. i have been with her for 78 or 80 days now and have lost this much weight i trusted in her on the life style change going from not being able to eat veggies at all to now having salad squash cabbage i could go on if you trust in the process and listen to your dietitian you will see results. Leslie isnt just my dietitian but has truly become a great friend and is very professional and listens to my concerns and

hate this app

Greg was fantastic and very knowledgeable.

I can't open the app

it doesn't give a true accounting of calories and food

My nutritionist Yanira is extremely helpful and supportive. She explains things in a language I understand and always is excited about my progress. She is never judgemental about set backs and always has new ideas for meals and ways to handle nutritional meals on busy days or weird weather induced power outages. I really appreciate her.

I was able to filter and find exactly what I needed. Great responsive experience.

I loved my dietitian but have decided to move away from Fay entirely. I had something come up over Memorial Day weekend and attempted to cancel my appointment multiple ways but it never worked. I got billed a no show fee. Frustrating. Be forewarned that this locks you in and bills your credit card no matter what.

first appointment and no one showed up, then I received a call that she was really nice and apologized for the mishap

She's great! I love the way she is starting me slowly.

The service is excellent. I have lost over 20 lbs since I started with Fay Nutrition. My blood sugar is down to 5 from 8.5, my blood pressure is normal. I have had a total life style change.

It's a great app but I get logged out every week.

Will not allow initialization without sending spam to your contacts. Does not work even after allowing. No customer service support. Not a good initial impression. Scammy. They charged me a $75 no show fee even though I allowed contacts and tried to get set up. The app would not continue setup and there's no other way to get connected. Fraudulent.

girl do it! get with a dietician and make your tummy stop hurting

Very comfortable and informative meeting. She was very professional and listened to all of my needs, answering questions along the way

Fay is a very thorough and informative dietitian. She listens to your goals and is very helpful with suggestions to achieve them. She is great!

not sure

my dietician is great and i have been seeing results. but i was oringinally told $0 cost to me with insurance. and after my first visit it showed partially covered and i havent been givena. answer on costs. i sent 2 emails and my dietician also sent a email and no response. i stopped visits until i can get a answer. i still have not gotten answers and have emailed every week sonce april 20th. my dr also sent emails with no response. i am now getting bills for my appointments totally over $300

Would be nice if you can track your food intake and workouts on app

First, it is hard on me that Fay requires people to use the app and does not provide web access for some necessary actions. I have a motor disorder that makes their app hard to use. Second, I am trying to schedule and prepare for an appointment for my child. The app is requiring me to go through all sorts of unnecessary steps, such as reporting that I've eaten a meal. This feels more like committing to a lifestyle than booking an appointment.

I have 190 minutes calculated with my dietitian but only on the phone, I cannot log into the app to see any of the instructions she's sent me. Every time I click on the link it's the same information as when I first registered! So I cannot provide Dr. Ambily with any pictures of my food, my lab results or anything. I've tried uninstalling and reinstalling the app and still the same thing "Saying let's get you started" 🙄

I feel confident in Fay to help me obtain and maintain a healthy lifestyle.

I am a week in with my Registered Dietitian, Zamar McPherson. She is always punctual, organized, and incredibly knowledgeable. Her guidance is personalized to my body, age, and health needs, and she takes time to answer my questions. I truly appreciate her support and look forward to continuing my healthy journey of "Queendom" with her. Thanks 😊

I am very satisfied, and comfortable speaking with Kyla she's very helpful l appreciate her help.

My Nutritionist, Elena, is phenomenal! She works closely with me & cares about every detail I give her. Talking to her, she doesn't feel like a practitioner; she feels like a close friend. Fay app has provided an easy way for us to always be connected. The app allows us to be in touch anytime we need to.

Annette has been very helpful for the few times we talked. she has helped me make better food choices and knowledge about food that I didn't have before.

my dietitian is amazing but this app and service needs work

I've been consistently logging in for the past 83 days, I guess they took the option away to earn free food, since the app updated, there are no more jewels. I love the idea of earning free food for obtaining goals. I'm disappointed, but since I've earned Uber Eats gift card for free food in the past (though it's been months now) I can't give the app a very low rating. I love my dietitian she's awesome!

SCAM!!!!! They straight up charged my credit card after they stated that my insurance cover 100% of the appt. In their website the say that every app it around $150. But they charged my insurance double, also I had 3 appointments that lasted the same amount of time, was for the same reason and I saw the same provider and I was charged $350 twice and them $262. They clearly tell you before the appointment that you have nothing to pay and then they charge you whatever they want. DO NOT USE!!!

My dietician is great, but we meet on zoom. Other than being a chat tool for talking with my dietician, this app is useless. It would be nice to have a food tracker with it, or at least one that the dietician can access. It would make things more streamlined.

Updating my review to a 1 star. My old card expired, so I updated it. I've been using this app for several months, always having a $0 balance from ins coverage. When I received a notice that I owed for an appt, I updated my card, not thinking anything of it. Once my card was updated, I started receiving emails that I owed for previous appts where I had confirmation emails (FROM FAY) that I owed $0. They started going back, taking $99 & $90. Cannot reach ANYONE!!! AVOID THIS APP.

Horrible.

What happened to earning stars and diamonds? They are completely gone. I like my nutritionist, but the app is useless. Even the nutritionists barely use it. There's no choice but to use third party apps to log food and exercise.

Fay is an unethical company that uses contacted registered dieticians. The RD's may be good, but Fay is unethical. You cannot contact customer service or billing when you are overcharged and you can't make an appointment unless you provide your credit card. They never filled a claim with my ins. for with visits I had, but still charged my credit card even though my insurance doesn't charge me for telehealth visits. my insurance company can't even reach them. I reported them to FTC. BEWARE!

This is the best of the best, love it The only thing is how free meals works

I used to love this app but after the most recent update, they appear to have removed the free meal incentive and now there is an annoying sound that happens whenever I check in for the day... but I see no settings area to turn it off. Really bad update with no explanation of why things were changed :/ I even just hyped this program up to a coworker and now I am regretting it.

This is the second time I've lost my streak because of an update! I'm so sad! Is there anyway that the streak can be restored after an update. I'm frustrated because I work so hard to keep my commitment!

Pretty Cool,!💓💝💛

Definitely worth your time.

my dietician is fantastic! the app, however, will freeze/loop and not allow the log in, and then the days will reset for not logging in.

bad timers for checking in. you get 24 hours to check in but if you check in at night now the timer resets for 24 hours from that moment, say 10pm.... which then really only gives you 2 hours for every day after that to "earn your diamonds and goals". If it's 24 hours then it should be 24 hours no matter WHAT time you check in. some days can't do it until night, others I can in the morning. that's up to me. hardly ever get the "free" things they offer. ridiculous.

nice app and doctor i am seeing seems great

wow this is kinda amazing

Try this company before anywhere else if you need nutritionist help. I tried Berry Street first,I'm so glad I came here instead. a thousand times easier to use and customer service hasn't even been needed. berry Street wouldn't even pair me with anyone unless I woke up at 6am to see someone which doesn't work for me. when contacting service they were rude. I did not have any issues at all with Fay. set up was so easy and I never needed any help with it. way easier and better support gotten here!

Very convenient for the average person

I'm absolutely happy. It's costing me 0 dollars using my insurance. My nutritionist is the best.

I would give him 10 stars if I could. Has been incredibly helpful after finding out I was diabetic.

Emily Slaton is very knowledgeable and understanding the challenges in every situation i come across with my diet and helps me point out healthier choices so I can succeed with my goals.

Very helpful. I love the dietitian I got. She is great. Very supportive and informative. I'm already down 20 lbs and I feel like I'm finally healing from years of dieting and overeating. I've finally broken the vicious cycle I've been in my whole life!

she was very informative and easy to understand

I terminated my sessions with Lori Halton when your company tried to charge me 90$ for a session rather than less . She stated I could seek out a Nutritionist who takes my insurance. So following her suggestions I discontinued our sessions.

Fay is doing well thanks to Jane, a nutritionist who provides compassionate and non-judgmental support. Jane offers realistic changes, which has been therapeutic for someone with a history of eating disorders and body shame.

My appointment went great. I'm learning more and more about my body as I get healthy and fit. Thank you so very much Manisha Panwaela

Jasmina is a very knowledgeable Nutritionist with very informative information. she provides new ideas to help you through your daily and weekly new routines. I highly recommend her 👌

Jen has been helping me alot to get healthy again and lose weight

From encouraging reminders to health and wellness instructors, Fay is an amazing interactive source!

I have made more progress in 3 weeks with D Gulden than in the 4 mon prior with GLP1

The app itself I give it 3 stars because the app cheats you out of the jewels earned and each day it gives you the exact same gem even after you have received it the day before. I should have been earned free meals by now. On the other hand, I love my dietician Maura! I give her 10 stars out of 5. Over the past four months, I’ve seen real progress in lowering my cholesterol thanks to Muara Hohl’s consistent support.

This is a great application to use! It is easy to navigate & the nutritionists i have seen or heard of are great!

Help you set realistic, medically safe goals. Provide regular check-ins

excellent

I highly recommend it works well for me

the app itself works fairly well - login can be a bit touchy, sometimes it wanted me to log in twice in a row, sometimes just once. my area of the nation had a tornado and I was rushing to get off work and get home before it escalated. explained to my provider by STAYING IN THE CAR as my legally blind husband attempted to navigate a store on his own so I could explain. Despite being understanding on the video call, WHICH I WAS LOGGED IN FOR, I was hit w a no show fee. cancelled immediately.

The Fay Nutrition app is very convenient and user-friendly

I love my Renal Dietitian. He is so knowledgeable about what I can eat. He tells me where I can buy certain food items that are good for my kidneys. He asks me if my kidney doctor has me on certain things to help me. I appreciate all he is doing for me. HE IS THE BEST 👌 👍

great meeting

I love her confidence and knows her stuff to get the job done. Ellen is very personable & great first impression.

I’ve been working with Ginette for three weeks to address health concerns and personal goals through diet, and I couldn’t be more grateful. She is professional, knowledgeable, and truly listens. Ginette explains plans clearly, welcomes/values my input, and provides genuine support and encouragement. She has given me renewed hope and a positive outlook on my health and future.

Carly Waldman is an excellent Nutritionist! Whether you are trying to gain or lose weight she has plenty of ideas to make the process fun and enjoyable! She is very knowledgeable and has helped me a lot. I sincerely feel that I am making progress. I look forward to each meeting with her!

I am working with Kayla. I met her via video visit and she was very friendly, knowledgeable and her approach seems to be a way I will like to target my overall health maintenance now and in the future. I look forward in working with her. So far I am happy to have found this app and let's see what I can gain successfully and positively. Look for an update later on!

So far it is working well.

Excellent push notifications, reminders and overall infrastructure is great. Brent, my nutritionist was knowledgeable and kind.

Mallory McMahan is very professional and is excellent with providing me a modified diet - tailored to my needs with weight loss maintenance, and better food choices that help decrease inflammation in my body.

Easy platform to use. I especially like to use on my laptop. It's easy to find things and the zoom calls are easy to jump on and good video quality. I had my first session with my dietician and it went so well and it all worked very well.

they should add doctor's and people that recommend supplements

I'm new to this app so I'm excited to learn!

My experience with my provider was fantastic. The app is find but I only use it to connect with my provider.

Chelsea was great, easy to talk to, listened to my goals, habits, etc. and provided a path to get started. I would recommend.

This app is not collaborative. The counseling is poorly organized & it loses information ℹ️

Fay has offered me help where I had given up with Dr's.

if you're looking to be more healthy with a fresh start this is it.your dietitian will teach you about food, give you recipes help you stay on track, guide u on your journey of loving healthy food. if you have an health concern they will guide you without judgment. My dietitian save my life from eating bad,having bad health reports. Im learning what to eat first on my plate and what good for my health.

First time I have ever used an app to find a doctor. I am glad Faye made it easy, and my first appointment with Krista King was great.

It's always great to catch up with Hannah Batic, RD, as she is a knowledgeable and caring technician. She doesn't just treat my dietary needs, she approaches the whole picture and is engaged in each session. Also, the app works great! I can ask questions with her through the app and she follows up promptly!

excellent very professional it's a pleasure to work with Avital

love this app and love carly so much

Andy was very helpful and opened my eyes to new things to try during these journey

I had my consultation with Margo and it was great! She listened, informed me and made great reccommendations for be to shed pounds and obtain a healthy weight. I am looking forward to working with her.

I like the fact that this app connected me to a registered dietician who has been excellent in helping me. I like the fact that I can chat with my dietician in the app and receive materials to reference. I absolutely hate the fact that every single time I open the app I am bombarded with pop up screens that are providing digital rewards (which never amount to anything, it's literally a waste of time) and asking me to refer people to the app. The devs need to delete all this useless bloat!

The Fay app needs more features to support my nutrition journey. I have to use a different app to keep my food record. It counts my calories and records my weight and exercise. Your format is chunky and not aestheticly pleasing. I'd like to see categories on the app so I can see my progress and try to do better. I want to see my macros and have charts and graphs to keep track of how I'm doing. You need to add more on here; it's way too basic. It doesn't even look like a nutrition app.

Nancia my Dietitian is amazing! However, the app doesn't allow you to win food more then once, and it's for a day. Then they keep giving you diamonds you already have over and over again.

I'm very frustrated that I cannot edit my notification preferences so I am constantly bombarded to check the app through email and text. also the links in the email or text don't take you directly to what the message is about so it's just so much communication in my least preferred ways. I would much prefer to get app push notifications. I'm considering leaving the service literally over these notification issues.

I would like an option for my dietitian to be able to load my care plan or create goals that I can then see in the app. The chat feature is helpful for me to send things to her but when she has instructions from our calls, she has to type them out and then they get lost in the history.

This app is consistently buggy since I downloaded. I cannot change or cancel appointments myself, so I have to contact my nutritionist to have her do so. I also only get notifications from the app about 50% of the time. My last straw was getting a $75 missed appointment charge for an appointment I did not schedule and was not informed of at all, because once again notifications weren't working and my nutritionist scheduled on my behalf. I'm done with this app.

I had an appointment scheduled for 2:00 pm. I was a few minutes late because I wasn't told that I needed zoom before my appointment. I was on zoom for an hour only to find out that I was scratched off as a no show. I was not happy. since I am better prepared without fay nutrition customer support, I rescheduled fir October 8. I hope that it goes well.

My nutritionist Sade is great. I'm diabetic, and our first session she helped me with what my glucose levels should range at different points in the day. We also discussed healthy snack combinations. On my second session, I sent her my recent blood work and we discussed my results. She helped with how much proteins to have in a day, and how to ensure that I'm eating enough during the day to keep my glucose levels steady. She is teaching me about nutrition and how it relates to my body.

I have to say I did not expect this, I first started this journey with just small goals A1C, and body composition in mind, I can't explain it all in this short review but Natalie has help me through some difficult dietary issues over the past months that were unexpected. She has giving me the information and tools I need to help me through it both mentally and physically I can't thank her enough for always being there to help me through the unknown!

I think the app works well for the most part. I just have concerns about the star system for free meals. I'll receive stars for spots I already have in place. I'm not sure if that's there to help encourage me to try to stay consistent with the app or what. I also have an issue where I can't connect directly to my appointments from the app.

Appreciate lowering the barrier to Dietian care. My dietian, Emily Sansoms, has been epic. Not only are her tips and tricks effective, she takes the time to teach you why and how the changes will occur. she's also very flexible! My one gripe about the app is that when I attach photos there is a weird cropping thing that happens that cuts off my photos making it harder for my dietian to see my food photos (fixing this would be amazing and so helpful!) thanks!

Somewhat easy to follow app. Some things I don't understand or these gifts that pop up I don't have any idea what they are for or how to retrieve them. Very very easy to communicate with my dietitian via texting in the app on days when I don't have a Zoom meeting with her.

Fay is a good app.Im not used to doing any online health applications.I was able to navigate daily journal.Links brought me right to appointment. Kaelyn is very easy to talk to,helpful and gave helpful tools for eating and prep for meals. I work nights so having an evening appointment is great. I had technical difficulties on my end but a link was sent to help me reschedule. Would have worked great if my phone worked properly. I would recommend.

My dietitian is very knowledgeable and thorough. She listened to my concerns about my health and my current diet during our first appointment and made recommendations for diet changes. She is very encouraging for progress and answers all my questions and makes additional recommendations and sends food/diet resources and recipes that make diet changes easier.

I finally found someone who can help me with the struggle of losing weight during menopause. I was able to search for a nutritionist who specializes with my season of life. This isn't calories in vs calories expended; it's so much more. I'm learning a better way of life that is very realistic. I'm learning to fuel my body and to care for it better. I love how Fay has connected me with the best nutritionist for me and also that my insurance covers working with Alli.

Fay immediately SUBSCRIBED me to a payment plan of 8 dollars a month, when my insurance is already paying. I simply cancelled the plan and went about my day, assuming this company is already suspicious. But when I try to use it to contact my dietician, I'm thrown into several tutorials about functions that don't relate to me. Even when I'm trying to forget about this app, it insists on itself.

the app doesn't have enough tabs and buttons to finish or indicate an upload. I can't tell when it has accepted my input. As far as the service I'm receiving from my RD, I couldn't be more satisfied. Sonya is attentive, concerned and focused on helping me succeed with my health goals.

My nutritionist is great! However the platform is very frustrationing. I get texts all day and week long, reminding me of my appointments and telling me to complete tasks that have already been completed. I do not like that they pretend to be the provider when sending text messages. That is very unethical. If the provider did not send me a message do NOT say it came from her.

My dietitian spent an hour not listening to anything I said. For example, I told her I can barely afford generics when I shop and need wallet-friendly food options so she gave me a list of specialty organic companies, asked general questions and then had me repeat the info I gave her a few seconds afterwards three times in a row, and I gave her a copy of my lab work two weeks before our appointment and after she asked for them, she admitted that she had not looked at them. Deleting this app.

The Fay app is good, but I highly recommend Registered Dietitian Susan Nowrouzi. She has been tremendous to me in my "becoming healthy journey." Her suggestions for me are spot on, and she is easy to speak to about my overall health. In a fairly short period of time, she has trained me to read the ingredients labels on everything I consume as well as dig deeper into items the meaning of the labels. In a few weeks, I have lost several pounds. It is a combination of my willpower and her coaching.

It was really good until it wasn't. Easy to journal. But, sometimes I get all of my meals posted, and it erases them. I like that I can write anything I want. I can even add 4 photos per post. But there are no macro tracking tools. The app claims to provide rewards, but despite 2 months of consistent logging, still no reward. Most frustrating is that I can only use the website now. A "gift" pop-up freezes when I open the app now. Contacted Fay and heard nothing back.

I wish they had actual support and not reddit. It's weird that I need both this app and zoom for my appointments especially because I have to login to the app or website via the link in the email and then be redirected to zoom. There's no way to share appointment details with your calendars.

I have been working with my RD for a little over a month now and each meeting has been fruitful. I am learning how to make small changes without focusing on trying to change it all at once to make meaningful impacts to my health with food. So far I have loved using this app as well to track my food in the simplest way and increase my awareness of what I am eating and why. highly recommend! I've gotten new meal ideas that taste good and leave me FEELING good!

I am so satisfied with my Registered Dietitian I have through Fay. She doesn't just say that she is willing to meet me where I'm at, she truly does! She is knowledgeable about my chronic illnesses and she is always willing to listen and take into account my food aversions. I love the app, too. I have the ability to send her a message at any time through the app. She is always quick to get back to me as well. I couldn't be more happy with Fay!

Pat's amazing! With her help and applying daily good habits on my health journey I have been able to lose weight and drink water more. Her listening skills are awesome. And Pat's reminders for me to focus on my whole relationship with food and wellness, have added joy to my changes in my daily eating choices. She has such great insights and advice!

Absolutely love the App! The challenges & rewards are a great way to keep my mind and energy coming back for more! Typically, I struggle with losing interest in my list of things,.. after just a few days 🙃

I love everything about the app except when you lose your rewards because you missed one day of Journaling. like really? I miss 1 day and I start from 0. Also, it makes it hard to keep up when you get the she repeat rewards making it impossible to achieve a full reward for food.

I’ve been seeing Yanira since March, and she is amazing! So knowledgeable, supportive, and patient. She has taught me so much about eating better without giving up my Latin foods, which makes it easier to stay on track. She explains everything clearly and personalizes her advice. I feel healthier and more confident every day thanks to her. Super recommended!

I love the nutritionist I was matched with. She was very nice, helpful, and explained things in an easy to understand way. I also love that you can filter by your needs/issues (health problems, general nutrition, etc.) And the fact that my insurance covers it is a huge plus. I feel like I may finally get on the right track with my health thanks to this app.

This was my first session with ciara, and I was very impressed. She was warm, professional, and extremely knowledgeable. She took the time to explain everything clearly and made me feel comfortable asking questions. I left feeling encouraged and confident that I’m in good hands. I highly recommend her to anyone looking for a knowledgeable and caring nutrition professional!

It turns out my insurance didn't cover this for me. So just be aware of that when you're considering joining. There is a feature at the bottom of the page that is a payment calculator. But if you don't know it's there, you'll never see it because it's after like 50 testimonials. With that said, my dietitian was very nice, educated, and helpful. I received a lot of useful information. But I can't afford to ever return, which is very unfortunate.

edit: Well,i just won 1 free meal- a code for $50 on uber eats. which is awesome. I still am confused about how this works but I'll take it! --- this app works pretty well, I was able to find a dietician i like. but I don't understand what the deal with the "free meals" is, and I've asked support several times and have gotten no response! I just feel like if you're going to say you can win "free meals for life" there should be some reference to that anywhere else on your platform.

I am just starting but Gina has been great - she is encouraging and also creative with suggestions/tips/tricks I hadn't thought about. As for the app - I had trouble resetting my password at first (seemed like a bug) but was able to try again the next day and it worked. Suggestion for developers: could you possibly have an auto-save on the journal entries? I typed in a ton of detail, uploaded 4 images then hit the back arrow at the bottom of my phone instead of the Save button and lost it all.

I had a really good impression and experience meeting Dietician, Jazmin. My situation was taken into consideration. We worked out a practical game plan and set a good time to follow up. I think my options are achievable with simple solutions to my lifestyle. I definitely recommend using this app.

The app sets unrealistic challenges that are not based on medically necessary check in timings. I scheduled services this week and am expected to have 4 appointments in 10 days (end of month)to meet an unrealistic and unnecessary expectation. These challenges should be based in medical need and to keep consistency with scheduling, but expecting a new patient to schedule 4 appointments in 10 days is a bad marketing strategy as most insurances will likely not cover that frequency of visits.

I am new to the service, however feels I did my research thoroughly in picking my dietitian. She is kind and checks on my journal entries often. I have only had 1 appt so far but look forward to good results. The app on the other hand rarely loads so I can't participate in the goals or milestones. I can use it to journal or communicate with my dietiatian either, I have to do it all online, I'm glad that's an option. But it's fun to get the recognition diamonds on the app. Can this be fixed?

I'm not earning the perks that I was told that I was earning. This whole stars thing feels like a scam to me. I have earned several stars over the course of a couple of months and yet it hasn't led to any free meal as the app shows. I don't care for it at all. I don't plan to continue with Fay after my session with my dietitian today. Another problem is you can't talk to anyone directly. You can only see faqs which don't help. When they wanted me as a client, humans were available.

edit: demoting to 1 star for their gacha jewel collection giving you the same ones over and over. I'm constantly getting errors anytime I try to post a journal entry. I have to completely restart the app before I can. deep linking takes you to the app page instead of the app. It is extremely slow, and logs you out of the app often enough to be annoying. And many more. Overall I have just not enjoyed my experience with this app. one star at least for design, it's not terrible

Working with the dietician is amazing! I love Gabrielle, she is amazing. The app has a few glitches and won't let me save in the journal. Also it doesn't have a way to quickly log meals so you have to use an additional app to log and track your meals.

trying to prepare for my appt. first nutritionist cancelled day of saying she wasn't registered in my state anymore. would've been nice to know and profile updated from the time her license wasn't renewed. app is glitchy, always loading and messages are delayed. I keep getting email notifications but there's no email. I don't have high hopes that any video feature within this app will work for my appt tonight. hopefully I can be called.

The service is great but if not for the accompanying emails I'd never know I had a message. The app constantly says my goals aren't loading in addition to both the chat and journal freezing up and not updating! So frustrating.

I love my nutritionist; she is amazing, and I am forever grateful for this app. 3 ⭐ for the app as it does have glitches and bugs. For example, I often receive multiple text messages about tasks that I have already completed. There was also a time when I couldn't access my account, which made it difficult to reach out to my nutritionist to schedule an appointment. Ultimately, she had to submit the request for the appointment because the app wouldn’t allow me to do so. I hope it gets better.

Complete waste of money and time. Fay advertised with a Lab icon , implying we could potentially get labwork ordered ( for nutritional deficiencies) so, this was my only reason for going to this provider. When I asked about getting labs she said she's never done it before and to give her a few days and she'd let me know. A week passed, no contact about the labs. Finally heard back after sending two messages for follow-up. Can't do labs!

Always supportive, always provides a lot of good information and insight, I love that she goes over my food journal and makes suggestions and shows me where I'm doing good and suggests ways I can make improvements. Overall, it is an excellent experience and absolutely the best coaching I've ever had.

I would love to continue using g it, but did not realize there would be a cost. The advertisement made sound like it was covered by insurance. Then I found out the copay was 135.00 which is too much. The dietitian was super helpful. I would like to continue but can't afford to.

truly a influencesters honey pot! I tried this because of a PCOS influencer. even with insurance they throw you a bill of nearly 100$, they set multiple appts automatically multiple visits a month with x amount of "copay". The dietician who completed my consult reached out to me to collect payment, in which she was also surprised she had to do that. sadly no live customer service number to know why I was charged other than the "its a copay or cancelation" please make it make sense.

Deanna was fantastic. She really made me feel heard, and she catered to my needs. She made this transition into meal prepping, not seem so intimidating, and she was a lot of fun to speak with. She was very encouraging and informative. I loved her tips and tricks to grocery shopping and eating. She was fantastic! I'm looking forward to my upcoming sessions with her, and she said I can send her pictures of the food I cook and buy, so I'm looking forward to that, too!

This app and company is absolute garbage. I've been rescheduled and stood up twice, got an email asking how my appointment went but no email to reply to and there is no option to contact any kind of customer service. I tried the chat feature which just let me send a message to the same person who stood me up, created recurring sessions without my consent and didn't respond. Update : No responses from the email in the app support section or app. They make it look like the appts were completed.

I was really excited for this online nutritionist as my daughter has IBS, Ulcercolitis and Gastroparisis and we are struggling with her diet and I was hoping for some direction. I booked an appointment with them. Entered all my personal info and insurance. At the scheduled time for the zoom meeting I checked in and the provider never showed up. I tried messaging them on the app. No response. I am shocked and disappointed with the lack of professionalism.

I just started using Fay after seeing so many ads for it, and was so happy they took my insurance! it's a quick and easy process to see if they take your insurance, and it'll tell you a range that you'd have to pay per appt. They let you pick from all of their dieticians and I chose Kacie Ray, and she is great! She is really nice and is really helping me to understand where I need to start and what I need improvement on to help me be the healthiest version of myself!

So far I'm under the impression that this company is either a scam or going under. I've booked two intro appointments and have been stood up both times. No one noticed my chat messages about this or has responded in any way to me. Updated: I don't know what the deal was before, but I tried a different nutritionist and had way better luck. I really appreciate Arpana and her attentiveness to my communications over the app. we've been working together for almost a month now. App is simple/easy.

It's a great app when it works but does have a few glitches. I have to clear cache and force stop to get the data to load. when I sign in everything's all white. also, journal entries pops up in the chat which I hate cause you can't keep it separate- communication and data entries. It's a great tool for communication though.

while I love fay as a program and my nutritionist is amazing the app itself is a little underwhelming. it's very basic and considering how basic it is its frustrating to continously get error messages everytime i try to log a journal entry. I wish there was also a food database/scanner so we can track macros easier within the app rather than having to do it elsewhere.

So glad I found Fay Nutrition! I've been working with my nutritionist for only 9 days, but noticing changes already. The appointments are so informative and not rushed. They also handle the insurance end too! Wish I had found them sooner!

So far, so good. I use another app for journaling, but this is how I met my fantastic nutritionist, who I can't speak highly enough of, Dr. Ellen Muhammed. The appt scheduled, will say the app k great for setting me up with her appointments, the reminders for appointments, etc. Seriously, it's now a couple of months later after my I initially review. Still SPECTACULAR. She is so kind, thoughtful, and gives practical advice and achievable goals. I wish I would have done this years ago.

I love the app and my nutrition is great! the only issue I have is that it's hard to update my journals everyday. I can usually get one picture uploaded and then it gives me errors for the rest. I have to update on the website on my computer instead of the app.

I am INCREDIBLY frustrated and haven't even had my appointment yet! The app and website will not let me log in and when I click register, it says find dietician, even though I have already made an appointment with one! I don't even know how to cancel the appointment I have so I DARE this company to try to charge me a no show fee. absolutely disgusted with this website and app. if I could give it zero stars I would.

this app is total garbage. biggest issues: messages deliver delayed, when theyve long since been in your email, it also flags insurance is invalid even though insurance processes each claim just fine. takes a long time to load when logging in. looks nice but poor development. service and concept is nice. this isn't a reflection or comment towards the dietician.

I have been trying to log into my account for my first appointment for 15 min and it won't work. When I do finally get in and click Journal or chat the app closes and my appointments won't load.

So far, my experience with my nutritionist Hua been great. I never thought that getting a nutritionist would be as easy and affordable as it has been for me using insurance. If you're looking or interested in getting one I would highly recommend fay. My only thing is the app is very glitchy. So you may need a little bit of patience, but overall, definitely worth it.

I love everything about Fay exempt the app. The app itself is horrible. Use the website instead. The 5 stars is for Angèle Pressley she is amazing. She truly knows what she is doing. In 10 wks I have lost 16lbs. She has helped me to be disciplined in my eating habits & to develop habits that work for me. She listens to my concerns & makes sure I am meeting the goals we set. She has been the missing piece I need to reach my health goals. I wish I could leave longer review about how great she is

I love the program, but the app is just ok. It's a bit buggy, can't save journal entries from time to time, it's inconsistent. Would love to see an integration with MyFitness Pal or similar functionality.

Trying to journal or read the chat is so frustrating. I keep getting an error nearly every time I try to complete an entry, or it will just spin and spin. I'm ditching the app on my phone and now just log in on my computer to complete my journals.

Password doesn't work on my phone, but by clicking forgot password it lets me in. Works ok one you can remember to just click forgot password everytime. Also says to download the app, which I have and am using, so it is for sure glitchy.

The journal feature doesn't let you scroll to the bottom of your journal entry if you have a long journal entry. And therefore you can't see what you're typing if you're typing up a long journal entry. At which point I have to just use the browser version which is annoying :/ Edit: oh hell yes thank you for fixing this! I will email my other concerns with the app.

My only issue is there are times I will type a whole journal entry and try to save it and it disappears, or it randomly signs me out and won't let me back in unless I clear the data. otherwise this app is awesome my nutritionist is awesome

UPDATE: Thank you developers!! I updated my app after your response and works like a charm! 5⭐️s Now! I feel as though Fay is a great resource and I enjoy meeting with my dietician, but the phone app seems to struggle when trying to upload journal entries. I can use my computer just fine, but the app always gives me the spinning wheel as though it is trying, but never actually gets there. This happens whether I am on wifi or my data. Still love the program though!

Very happy so far with dietician and my experience. Happy with the dietitian but loathe the app. I can't do my journal entry thru my phone because it moves my cursor and blocks me from paging down to the end to continue or move around to correct.

It's been really life-changing to start working with a dietitian. I feel so much more energized, I'm also happy to know that my balanced diet is good for me and my health. The app made it even easier to stay in touch with my RD, I've also been a big fan of the journaling feature - it helps me to reflect on how different meals make me feel. Loving that my RD gets all of those entries and we can look back on them together during our sessions and discuss what I've been eating! Thanks Fay!!

I've had 4 visits with my dietician Victoria and I love her! Fay made it easy to find someone that is knowledgeable and caring. I can easily message her on the app to get feedback on my meals, ask questions, etc. She helps me set reasonable goals to work toward healthy weight loss by eating healthier and increasing my exercise, and is available if I need some motivation. Highly recommend!