Cubii

great tool

cubii connects and gives strides that weren't even actually done causing inaccurate readings

The app only has 8 resistance levels for the Cubii Go (Aqua), but the device actually has 10. Since the actual resistance/torque levels of the devices & scale aren't published & the scale is incorrect, I have no way to reliably log. I've also experienced periodic downtime when trying to simply log my activity data. There should be some local copy of the data that periodically syncs to the cloud and the local data should really be available regardless of whether there are connectivity issues.

won't work needs update

not happy. my app locked up, didn't read anything right in the middle of my workout. I signed out, and it took all my data with it. Absolutely no readings, I tried to email Cubii, no reply, plus I notice the upper body workout doesnt exist any longer. Even if you wanted to purchase their other products besides the cubii, no longer exists. Bummer

Love my cubii and the app.

Such a wonderful resource and companion to the Cubii. it pairs with the device thru Bluetooth.The library of 300 plus videos gives me options for stretching, warm up, upper body toning and cool down routines. I can choose a video based on the instructor, the number of minutes, or the type of workout. The other features of the app include statistics that keep track of the days I've worked out,how long each workout and calories burned.

I'd honestly give this 0 stars if I could. I bought the pro cubii to compete with friends in my office. despite reaching my stride goal, the app continually does not update live on the group or register the next day that I made my goal. I reached out to Cubii months ago about this issue and never got a response.

Awesome

Won't work. Can't fill in info, and can't continue.

excellent app many class options and they are good if you're looking for a GREAT CARDIO WORKOUT try Aida 10 minute cardio class. I used to teach spinning and honestly this class is WONDERFUL!

Great little machine to work out with

I love my Cubii JR2+ but wish it would auto sync with the app like it should when I start pedaling, it no longer does and customer service can't help. Truly frustrating, especially for the money spent.

I got the Cubii specifically because it syncs with the Fitbit app, but it's pretty terrible at doing that. I have to manually go into the settings to sync it every time I'm done with a workout, and it doesn't work most of the time. bummer, it's a great little machine otherwise.

👍

unable to open app- when i download it it says add to another device. wont install- when i click on install!!

Syncing is way off, don't consider buying this product if you want accurate tracking. Customer support is non-existent, the suggested email never responds, the phone just rings and rings.

I was pretty skeptical about the Cubic, until I tried it for myself. The setup was very easy, and I found it to be very straightforward. I like that I can put my Cubii under my desk so that I can peddle whenever I have some spare time. My only "complaint" ( it's a minor one) is that the little ring they give you to keep the Cubii unit from sliding doesn't work for me. The little ring might work better if the small tab it rests on was a little taller, as it slides off of it. I love my Cubii!

👍👍👍👍

Have my Cubii since 2020 and love it. Only downside is that they still don't have the Galaxy watch in their Bluetooth list. When I asked them about it, they said that they were in the process, well.... 5 years later and still waiting.

I think the strides and steps counts are reversed. If true, that probably has other effects (calories?)

Great workout while injured. keeps moving.

Exercising on Cubii has become a staple of my daily routine. It offers a selection of resistance levels so one can tailor a programme. For me that is vital as I navigate my way through my recovery from a number of significant health challenges. Thanks Cubii team.

easy to use, love this app

App has NEVER worked

App syncs well with cubii & my phone. The app does not update your progress in the groups/community as often as it should. Overall easy to use

I have a Cubii Pro, and run the app on my Pixel 8. It used to sync with no problem to my Fitbit app but it no longer does, possibly since the Fitbit switch to Google. Any idea on how to fix this?

I enjoy my Cubii, was out for a time back using again.

the app doesn't keep track of all your mileage. it doesn't synch with your machine correctly. I'll cycle 1.4 miles and the app will say I did 0.9 It doesn't synch correctly and I've tried reaching out for help but I get nowhere.

Very easy setup, has no hassle, and has good vibes. Unfortunately, it doesn't connect to Samsung Health, so my tracked exercise doesn't get added. Otherwise, it'd be 5 stars easy.

Excellent

I am Very Frustrated! September 20, 2024 the app stopped tracking my progress on the second page. I use Cubii every day and it now says I didn't use it for 3 days! It has always cheated me out of a few up to 100 reps a day, they never fixed that. I am really upset now that it won't keep my progress at all! I do screen shot every day so I know what I have done, this is not ok. I like to keep the running progress over time, 1.5 years. I sent 3 emails and no response. Day 4 no record of progress

Not syncing, again. It didn't sync at all yesterday 9/20/24 & isn't syncing today. Fix the syncing issues! As much as I like the Cubii machine, I hate the app. I forget when it started but I keep having to go back to them to say that although it keeps track on the main page, as soon as I go to the Progress by Week tab, it's not tracking. The last time the response was "We know. We're working on it." But then it happens again. I don't know what they keep doing to break their own app so often.

Great device

App never stays connected to the unit

I logged out and cannot login again. I created an account with Facebook, but now cannot login with Facebook and cannot login with another way. I can not use the app for the last 3-4 weeks.

Simple interface. Nice data capture.

Easy to use

Just started today but so far everything is going good

Major bug: Every day at midnight the app reduces the applicable day's calories to some lower number, so I have to watch my cubii app closely at 11:59pm and write down the number of calories I burned or else the number for that date will be completely wrong and significantly lower. Please hurry up and fix this, it's been an issue for at least weeks and I already reported it in the app when I first noticed it. This issue makes me regret paying extra for the smart cubii.

The app looses information from the prior day. The home page shows l burned X calories today, next day in the history it shows l burned Y calories which is way off.

Love the Cubii and this app is very helpful for tracking progress as well.

Get u movaitvated even when u don't feel like it.

Many times phone does not stay connected to my cubbi

Stable app at this point in time

This is the worst app tracker ever. It constantly disconnects from the unit, randomly zeros out and doesnt read the same number of strides that the unit says.

I've been waiting on this step leg exerciser for a while. Now I have my goals set for the week, and I'm ready to start working out.

I just got this for my disabled husband. I think I'll end up using it more than him. It was a breeze, right out of the box. It comes with 4 screws to easily attach the pedals to the unit and also comes with a handy magnetic screw driver that makes it easy enough even if you have hand tremors and weakness like I do. I like that there is room for 2 profiles as well as a guest profile. Because I purchased my unit from Amazon, I was also able to spread the payment over 12 months. Awesome!

Fun and easy!!! Nice to be able to note little successes along the way!

Love it. Easy on my knees.

easy to use

Cubii had given me a chance to get hundreds of calories consumed while at my desk. Don't take a chance, this is real. Being able to keep active while doing work is the way to help your body keep you healthy and alert.

For a POTS treatment I did, they had me get a cubii since it's not as hard on the heart as an elliptical bike or walking, and it's worked excellency and has significantly improved my exercise intolerance. I would highly recommend getting one 👍

I love it and the exercise classes! I have lost 64 lbs.😀

The app disconnects if you pause for a bit. It is problematic when using it while working. You have to think about it and take the time to pull up the app and reconnect it. The app doesn't add the workout that you did while it was disconnected, which defeats the purpose of the app keeping track of your workouts. So, if you have the time to constantly look at the app, to make sure it's connected, stop what you are doing and reconnect it before starting, I guess it would be okay.

Overall, I think this is a good app that does what it's supposed to. One thing drives me crazy, though. Every time I open the app I get bombarded with notifications of my accomplishments. If there's a way to turn off in-app notifications, I can't find it. Even after I "clear them " they contnue to pop up. If there's no way to turn them off, that's a problem. If there is a way but I can't find it, that's a problem, too.

Amazing.

App is ok. Unfortunately it is not developed enough to connect directly to Samsung Health. You would think in 2024, apps designed for health or fitness would incorporate one of the largest brands in the smartphone industry. Consistently drops connection, to app, thus you lose any tracking of your time using it. Overall I would not buy the model because of app, it's just not good. Buy the lower end model that's analog.

Unfortunately, the app does not seem to do the one thing that I suspect most users would like it to do, which is to stay connected to the Cubii and track strides/steps. 50% of the time when it does connect (via Bluetooth to my android phone), it will lose its connection within 1 minute even though the cubii Bluetooth light indicates it is connected and fully charged. Nothing gets tracked unless you close and restart/reconnect the app. It is not worth using the app if this happens half the time.

I have been a cubii user since 2019. Love having it here at 🏡 home to use at my convenience. I am almost 82 and love that it keeps me moving. Thank you cubii! 😊

Just got back on my cubii and it feels great!

Love 💘 Cubi

Great way to move even with a desk job.

Having issues connecting to app. Cubii go, no matter what I do I can't connect.

1/22/24: Again, my Cubii App is not opening on my Samsung Galaxy phone. I have to Uninstall and then reinstall the app and set everything back up every morning. Absolutely crazy. Please fix this bug.

Yay. Works as advertised

This app is great for syncing with your Cubii, but there's a lot of room for improvement here. First, the bluetooth connectivity is hardly solid. It takes a long time to connect and often requires turning bluetooth off and on. I'd blame the OS, but this isn't a problem with other Bluetooth connected apps that I have. The other limitation in this app is that it sync *only* with the Fitbit app. If you use something else, like Samsung Health, there's no sync available for that.

I love my Cubii so much!

Despise the fact that they insist that I create an avatar. I keep my profile totally private and I know what I look like, so why??? Also dislike the "encouraged" (read forced) social workout things stuffed into your face. Not why I'm here.

Excellent

Love the device it helps me stay active

Frequently difficult to get Bluetooth Cubii to sync with app. The app always contains errors. Cubii blocks users on Cubii Communitii if you post criticisms.

With the recent app updates I have noticed it connecing to my cubii more frequent which is a plus but PLEASE have the app send my data to my google fit account!

Very useful app, thank you very much . . .

Love my cubii lots of fun

Extremely happy with this application and product

So far it's working hard like me

Awesome wheelchair exercise

It's annoying that I have to reconnect a zillion times a day in order for my data to sync. Even more annoying, the "Journii" tasks are no longer working. The Cubii under-desk elliptical itself is great, but the app is awful!

Doesn't show progress report etc so I can't keep track.

I just love using my Cubii I use it all the time and 5 or more times a week when I use it I get over ten thousand strides. It is very easy for me to use and unlike other exercises it's easy on my legs and feet and when I've been using it. It has been helping with reducing the swelling in my legs has well. I'm very happy that they've developed such a good product

It's an okay app. But it doesn't sync like it's supposed to. I have uninstalled it ans reinstalled it multiple times and it does the same thing. it really needs to br fixed.

Garbage app. Half the time you can't connect. If you forget to start the app for several days, your progress isn't stored on the machine; it's just gone. I pedaled every day for three months and no progress shows in the app. GARBAGE APP FIX IT

Non-stop issues with syncing. I've tried stopping, clearing the cache, clearing data, restarting, reinstalling, it'll work for a few minutes and then quits again.

App not user friendly. I don't have the Cubii with Bluetooth and manually enter my workouts. If I enter something by mistake, there is no way of correcting it. In addition, I have had issues with entering workouts. Contacted customer support with no response or resolution. Since I am using this this data for my doctor, I am going to figure out how to track my workouts another way since it needs to be accurate

Doesn't work for android s22 ultra

Just got the Cubii and thought this app would be perfect to sync with my Fitbit but the darn app won't take my email or password and it won't reset my password either. It just sends out errors or spins and spins. What a useless thing. Totally disappointed ☹️

The app won't let me log in, I reset the password online and nothing, just does not login.

Great when it worked. But now, I constantly have to uninstall to get it to sync. In the latest unistall, now it won't let me log in. Worthless app.

I am a new user and love the product. However, the app not working. I have uninstalled and reinstalled and it wont connect to any tab or even account. Now it wont let me login to my account.

Turning on the app the shouldn't reset the almost 3 miles I did while the app was off..

The app doesn't always sync with the Cubii or recognize offline workout data. Several times the machine has just reset on its own.

App is not accurate. Readings from the cubii Jr 2+ and the app are way off by more than 1000 strides. App says it is connected but it never matches what is on the cubii. App is useless and misleading. Uninstalled.

Like other reviews, the Cubii is great but the app and synching your activity is what let's things down. If I open the app and leave it running in the background it doesn't sync properly and often loses about half my activity. Opening the app at the end of the day is more reliable but even then it sometimes crashes just as you get the sync message and then you lose every bit of activity for the day. I've contacted Cubii for support but they refused to help me! Terrible app, terrible support.

Love Cubii and it give u apps to help with workout!

This application is the WORST!!! It is impossible to connect to Bluetooth!!!

Love the cubii itself, but the app and tracking has been terrible the last couple months. Missing hours of time spent, tons of missing strides, not syncing properly. Please fix the app.

The elliptical itself is great, but the app has some issues that are hopefully fixed in the future. Lots of syncing issues where either the app won't sync, not matter what I try or when it actually does sync the numbers are off from what's on the machine itself. Other time the app will just stop counting strides, so it will be off from what the machine says. A temp fix is uninstalling then reinstalling but I have to do that weekly.

If I stop before I reach my stride goal & the app closes, I can't reconnect my device & my "offline activity" doesn't record accurately. The device shows 3083 strides, but the app shows 2736. Contacted support on 5/5 asking if there was something I could do. I'm still waiting for an update even though I've been told the support team has my ticket multiple times. I guess moral of my story is, don't plan on accurate data using this app or any support if you need help.

I used to be very happy with the app, but strides no longer sync accurately. It works about 50% of the time. Resetting the app, logging in/out, resetting the Bluetooth connection -- nothing works long-term. The instructions to add strides manually are inaccurate -- there is no way to add manually.

I've had my cubii pro less than a year. And every day it won't connect to my app. I've done everything cubii support asked me to do. And problem still not solved. My rating is strictly customer support.

Works intermittently. Doesn't pick up workout every time. Have to uninstall and reinstall app and still doesn't always record accurately. For example, the equipment shows 2946 steps so far and the app shows 452. Not ideal.

It isn't working as they say it will I need to manually add my stats (it's a JR2), and it gives you no way to do it. Then customer service emails me and tells me to click on things that are not in the app? I have NO "More" button to click. This is crazy!

I am a new user and have had no issues with the app. It will sync your offline activity when you connect. It was fast to pair and connect. I love all the classes and recommendations. Nothing but positive here.

There use to be no problem connecting Bluetooth, but now I have to restart the phone about half the time. Update: the latest version now connects without having to reboot the phone. I like to watch the RPM, but to get there, you have to swipe twice. This is a minor issue, but having to do it each time open yhe app gets to being an aggravation

App barely works for tracking unless it is open and running in the foreground. Doesn't always send reminders for a workout either. Basically the only two reasons to use the app, and they are intermittent at best.

Some issues with consistently linking with my Google Pixel 5 phone and Fitbit Sense. Solved the Fitbit issue by using my longer band to put it on my foot. I rely on Fitbit to count my hrly #s. Works okay but it stops showing any update of RPMs when I'm cycling. Tried force stop/restart the Cubii app, it sometimes works. Tried rebooting the phone, that has done the job when other tries have failed. I hope it keeps evolving, the concept and engineering is good. The app interface to Fitbit isn't.

I love my Cubii and the app and words cannot express how thrilled I am that Studio+ is now free. But I've had an issue lately with my strides in the app being off by about 10 strides compared to what I see on my display when connected via Bluetooth. I have no idea how to fix this.

Why do you have Sign-In with FACEBOOK, and I can't Sign-In with my GOOGLE? I couldn't even Sign-In this time as a Visitor. I wanted to see what comprised the APP. I'm looking into a future purchase. Pending on whether you except my Insurance to pay for it, as your site says you except some forms of Insurance. This will not be discussed in this dialog.Additionally! Is your APP designed for FULL HANDICAPPED USER ACCESSIBILITY, and will it ORIENT PER MY SCREEN ORIENTATION FOR GREATER ACCESSIBILY?

61/10/22 Can no longer sign it my acct. Always seems updates ruin the app. No longer syncs with fitbit. Kind of pointless to have the pro if it won't automatically sync on its own. It was working until july 6th at 3:15 pm. It no longer syncs. My acct is connected. In the sync logs it clearly shows it has not synced since the 6th.

Nothing special. Loses connection to internet and device regularly. 01-31-22 update: taking away another star. Now having to uninstall and reinstall app weekly. App can no longer find the device it has been connected to for 4 years, without the weekly cycle.

So far I haven't been able to get the app to successfully completely finish installing, finish updating. Have uninstalled and reinstalled several times now.. and restarted my phone. Checked permissions, etc.

Keeps crashing launched post upgrade. I did send an email to support with details of the issue and steps i have tried to get it to work. Update: issue was resolved by updating to the newer version of the Software.

Unable to set resistance level and no community or Interaction with other users. I think the Cubii developers feel their users should create interactions. Plus app doesn't connect with any major fitness apps! I have a Samsung Smart Watch and there's no connection to My FitnessPal or any direct connect to Cubii. Cubii fails on a lot of levels. Upgrade your app, Cubii otherwise you'll never be as great as you could be! One star for you - get it together!

The app is not responding after almost a year of working, and about 3 weeks ago it stopped working, and it was helping my legs, and my rehab Dr. noticed an improvement, and now I can't tell how many strides, time ,calories and miles, and had friends on there to motivate each other .. Spent a lot of money and it comes down to a app that doesn't work...Now after uninstalling and updating and pairing clearing the cache, and checking for viruses ( none ) I get the error message ( ..Something went wrong! please try again after some time )... called tec support many times and its the same answer will send to our app team

Overall not too bad but I keep having to reconnect my Cubii pro a few times a day which is annoying. I also really wish steps were something we could track in the progress tab and I wish we could add a goal for step count.

At first had trouble getting my Cubii Pro going, worked it out...Brilliant worth the 5 stars. If your having trouble pairing with the Cubii app to your mobile like I did, I would suggest that you put the charger in, while your working the pedals of your Cubii. You will see the blue light will keep on flashing as you're pedaling but it will go off. It should connect to your phone when the flashing stops. Just Remember you need to keep on pedalling. So pedal on.. All the best!

Bluetooth only connects for a moment. Blinking blue, Green charge, Wiped bluetooth, uninstalled re-installed app, disconnected the battery for 10 seconds. Cubii Pro is useless without the app. Pixel 3, Android 11, Cubii app 5.2. Emails to multiple accounts.

It's terrible. Took me a long time to install and use it. Now to go back to it, it says i need the app to continue. I uninstalled it, and put it back on... still nothing. On top of that the directions that come with the cubii are useless as well. Bring up cubii and it says download here and page does not exist.

I like being able to add my workouts without trying to figure out time and calories burned. What I would like tho, is to be able to just add to my strides in the app without having to change all the other info I already added. I will be using cubii throughout different times of the day!

Update the app to synch WITHOUT being open. There is NO reason for you to not have that as an option for people. I use my phone all the time and for me to have to have the app open in order to have it synch with anything is ludicrous. I don't use this thing for workouts, I keep it under my desk and use it sporadically throughout the day. It makes the app completely useless for tracking when it doesn't just track automatically. Fix it because I KNOW I'm not the only person annoyed with this.

Update: Cubii responded quickly to my questions and have helped me resolve my issue. I felt that they cared about me personally as a customer. Changing my review to 5 stars for excellent customer service. I did the update and this new app doesn't work. I want to old app back. This defeats the purpose of buying the bluetooth machine.

I finally got the application to work. I have a Cubii Go, but using the regular application and selecting the Go did not work. This is what worked for me: 1. Install Cubii Pro application. 2. Pair the Android phone via bluetooth. 3. Fully charge Cubii. 4. Select Cubii Pro as my machine, not the Go. The bluetooth icon and checkmark will appear by the Pro icon. 5. Now when I choose to add a machine, my Cubii appears in the list. Select the machine and press the Connect button. Now the Cubi links.

App will not connect to my phone keeping getting error messages that no wifi/Bluetooth available. This all started happening after the latest update. I have called 3 times and the only thing I am told is my issues is being escalated. Still not working and no one has contacted me with a solution after waiting for days. This is probably the worse app ever doesn't connect with the machine. Customer service can't figure it out purchased the upgraded model for zero satisfaction.

I have just purchased my cubii pro, salesman conference me to go pro wish I hadn't... the time it's taken to set this app up wait machine to charge (overnight) then have it not work the next day grrr.. wish I had of stained with buying the cubii without app that runs a screen.. now I have to pack this up set it back and wait again for the other.. 🤯 NOT IMPRESSED

This updated app does not work with my android. It is grayed out where I try to list my device, and has a line drawn through the words "start pedaling" which are displayed in red. Have tried recommended fixes but nothing works. Totally unsatisfactory. I have a Cubii Pro and my Bluetooth scanner no longer finds it in the scan.

It's incredibly frustrating to have to have the app open while using the machine to log your activity. Seems like our technology in this age could support information being stored without direct app use. That is completely secondary to the fact that I can no longer even operate my app. It keeps force closing and shutting down. The home screen shows up on my phone for one or two seconds (if at all) and shuts down. Worthless.

This app is terrible. My bluetooth is connected and I'm pedaling and nothing is being tracked. I got it to track one time and this is my third time trying to get it to connect again. I've logged in and out of the app, restarted my phone, disconnected and reconnected the Bluetooth connection. What was the point of paying extra for the Bluetooth and tracking capabilities when it doesn't work?

Manually entered data (Strides & time to distance & calories burned) is not accurately reflected in the app as per the Cubii display. Example:10140 strides = 6.49kms on the machine, but only 3.15kms in the app. 🙄 Being unable to change entered data after saving is silly. Love the Cubii but the app is almost useless if it's so innaccurate.

I would give zero stars if I could. The app doesn't maintain a connection and I run into problems every other day. Uninstalling and reinstalling the app hasn't fixed the problem.

Simple things like metric measurements seem to be missing (personal weight/height) Syncing to samsung health/google fit is non existent (as was promised by the sales rep) Doesn't register all activity (app seems to need to be open in the background while cubii is in use) Generally a simplistic app needlessly trying to play in an area it doesn't need to, delivering functionality that could be served by other apps everyone already has (presumably so your data can be harvested)

When it works, it is great. But the pairing via Bluetooth is very unreliable after a time away. Not clear why it has such difficulty, and text support too techy, not user-friendly.

The app keeps closing as soon as I attempt to open it. I'm going to have to uninstall the app and reinstall it and hope it works. I uninstalled and reinstalled the app and now it works. Shouldn't have to go through all of this. Its supposed to be an upgrade not an installation.

App is pretty but dysfunctional. It should be able to do what the previous app did but doesn't. While it purports to be connected, the numbers don't move from 0 when I use the Cubii, so I can't track my progress. I'd love to get the old app back since there was nothing wrong with it. It's beyond my understanding that Cubii would create a new app without making sure that it worked just as well as, if not better than the previous one. Looks aren't everything; in this case, they are worthless!

For as much money as I paid for this Cubii (b/c of the Bluetooth feature) to sync with my Fitbit, this app is HORRIBLE! Cubii, I need you to do better! The app is so TERRIBLE, it made me write my first app review - ever! If I don't have my location on AND the Cubii app open, it doesn't sync. There's also been times when I've peddled for 20-30 minutes and the app did not sync, ever, so all those "steps" were lost. I've disconnected, uninstalled and reinstalled the app. I'm really disappointed!

Update: I found that if you force stop the app, then pedel and relaunch the app it will pair back up again with no problem. Not sure what you did to this app, but new changes are a big fail... I have to reinstall to get it to pair back to my device, every few days :-(

Not sure what happened. Used to work well and then I guess there was an update. Now the app won't open. It tries to but then closes and after a few times I just get a message from the operating system I guess that 'this app keep closing' with options to close the app or get more info on the app.

My Cubii is great! I use it almost every day and I feel great pedaling while working on the computer. Recommended. Update: My original post was January 2018 and here it is November 2020 and I still try to use my Cubii every day I can. Still working great. Update: with the new app I have to literally restart my S-Fold 2 every morning to get the app to connect to the Cubii. please fix

The current/ newest version is really bad. Previously I used it regularly to track my daily strides and "work" . However this new version doesn't read the machine settings any more, it doesn't reset daily, it fails to connect at other times. So now I just pedal and hope for the best.

I was able to log on to my cubii until last night. It will not let me connect with info although I am paired. I do not like the update requiring me to sign with a password. It says my app is running in the background but my data does not show.

The app keeps crashing for about a week now, thought it was just a glitch but it keeps happening, I go into Cubii app and about 10 seconds later the app crashes! Update: App is working good now after a fix in the next update.

This app used to be pretty cool. But you took away the ability to chiir and talk in groups,it's pointless to be in one.made it harder to connect to my cubii. I think the solution is that every single time I use my cubii I have to turn off/on my BT and pedal.and I can't share ANY of my results like before.classic case of fixing things not broken.and while the front screen is nice,I have a Facebook ad that just won't go away.putting the important info (my GOALS) under it.

Again, my app will not connect to Bluetooth. After the last update, my resistance settings would not change. It will not change from one. Even though I am going on a six, all of my information such as calories burnt are being equated by a resistance of number one setting. Right now, none of that is working anyway since it will not connect to Bluetooth at all. It says it is running in the background but nothing is populating on the screen.

Just updated the new version. It is not calculating the steps correctly with fit it. It showed I did 12000 strides in 8 minutes and steps 6000. I am not that fast. Please fix the glitch. I also liked the old phone display showing a person riding the bike. Why did you change that Barbara

The app was great until the update. Now the interface is clunky and not very intuitive. The worst part is my Cubii and app don't automatically match up when I start pedaling and there is no easy way way to fix it like in the old version. Thanks for responding to my review but you missed the issue. I can pair my phone and the Cubii just fine, however when I start another workout at another time, they don't reconnect automatically.

I had an older version of the software, June, and was seriously debating not updating. I decided to take the update anyway and now every time I try to open it, I get the message thar Cubii has stopped. Oven after uninstalling it and reinstalling still have the issue. Old version was fine, this version is not even usable.

App doest save the data on the correct day unless your constantly connected to the device. For example if exercise all week, and sync on Sunday it lists all that exercise on Sunday.

Seriously in need of improvement. I've worked out with the Cubii and the ap connected. The app tracked the steps and the miles but failed to track time. This has happened repeatedly. Thankfully I bought the Cubii Pro at a deep discount. Had I purchased the Pro based on the app performance, I would have immediately returned it.

I said to myself, I'm going to be smart and put this app on my tablet so that I can have a nice view of all the metrics as I'm pedaling. You guys only have a portrait orientation and not landscape??? I suggest you work on providing a landscape mode for this application, and then after that you should figure out how to connect multiple devices to one Cubii Pro. I had it in mind to sync all my data to my phone and watch, while actively watching my progress on my tablet. Too smart.

Blocking paste in the password field so I can't use a password manager is just dumb and lowers security. Requiring the location to connect the device is bad for privacy, as is sending all data to your servers. Losing the connected device so you can require location again every day is also bad. You are obviously tracking way too much information about users with no option for users to avoid it. This is BAD! Stop doing it. Responding to developer: BLE API for Android 8+ does not require location, use Companion device pairing for that.

For as old as Cubii is now it should offer ALOT MORE for the price. The app is a minimal effort product. Very lacking and should be capible of alot more than just stride counts and some random groups that nobody knows anybody on. Very bizzare and underwhelming app.

I like the tracking features and the animation that corresponds with usage of the cubii pro. I also like the idea of joining didn't groups to exercise together. Unfortunately, there's no way to search by locality. Also, it's unclear how to join groups in the first place. Also, what is the point of the resistance setting in app? Seems to do nothing. I thought at least it would show the current resistance setting of the device; it does not. However, it's adjustable in app ... which suggests that the device's resistance setting could be altered remotely; this doesn't work either. Cubii, if you fix all of this, you'll have a great app!

The app has greatly improved. I almost never have issues with connectivity. Today it is down for maintenance. For 2 days, they say. I wish it had a local data option so I could see where I'm at in my workout. Even if I cannot compare my stats with others. I love my Cubii, the device. The app seems to be improving. Keep up the good work. Service restored after just a few hours. Keep improving, love it.

They have finally fixed the app so that it connects with the Cubii treadmill without issue. I like this all and device very much. The app gives a fair count of steps and calories burned with a chart to track your progress over time. The only minor annoyance is that you have to manually select the resistance to which the machine is set, rather than automatic detection.

Post new unit review. Once the new unit arrived the bluetooth connected immediately and has stayed connect for 5 days. The app is pretty basic but that's what I was looking for. The pedal unit is amazing. Support was amazing. Original Review: App doesn't stay connected to device. Useless. Samsung S9 Plus, Samsung 7, and an android tablet all have the same problem.

I love my Cubii. Initially the bluetooth connectivity with the app was horrible. It would take forever to connect, but this appears to be fixed! It connects every time right away! I like that you can set goals and see progress over several days, months and more. Customer service has also been amazing, very quick to respond and on top of things. Love this product and app and highly recommend it!

Update 29/02/20. Cubii have listened to our frustrations experienced after the android 10 update. They have worked hard to resolve them the latest release 4.4 (installed yesterday) appears to have resolved connetion issues. Well done to Cubii for lustening and acting! Previously: Variable, mostly problems with connection. When it works it's good to aid motivation.

The app doesn't transfer all of my steps to the Fitbit app. Approximately 20% of my steps aren't transferred. And yes, I know that every two strides on the Cubii is equivalent to one step on the Fitbit.

Was trying to set up app and is asking for personalize id found on right pedal. I dont have one so not able set up. Ieven took the pedal off and nothing. I was in a car accident 2 years ago and not able to use a regular bike so thought i would try a cubii. I tried already on low setting. Starying off small as Physiotherapist recommended. Just wish it would connect and could attach to fitbit as well

App with bluetooth connection constantly stops working. Maybe the app should be updated to work properly with Android instead of putting out an Apple Watch app. I shouldn't have to reinstall the app and clear my bluetooth cache every day to get it to work right.

Doesn't work with Android. Unless you have an iPhone, you probably shouldn't bother. Like many others here, this won't sync with my Cubii, whether I reset my bluetooth cache or not. Unisntall, reinstall the app, then they want you to hard reset the machine by yanking out the battery and putting it back in. A little more effort from them and a lot less from me would be nice. Buy the cheap model or not at all.

It's connected to the Bluetooth but it doesn't show any progress. I got this machine because I wanted to use it with the app. So disappointed that it doesn't work. I have uninstalled and reinstalled the app, signed out and signed back in, and turned my phone on and off and it still doesn't work ☹️.

I don't understand why this app isn't working! I installed and uninstalled yet it's still not connecting to my cubii and I see I'm not the only one with this problem! Someone really needs to fix this I mean the app is suppose to help us track which I unfortunately had no luck with! HELP!!!

Got my Cubii in March and it's among my most regretted purchases. The machine itself is fine, but I bought it for the connectivity. I get it working for days or weeks, then an OS update or a new phone leads to hours of troubleshooting. It's demotivating. I'm not a beta tester, but I sure feel like one who paid hundreds for the privilege.

I love my Cubii. I'm saving money for a second one to put downstairs. It's a little heavy for me to move around. I could of in my younger years!!! My favorite thing is I don't feel guilty when I put puzzles together anymore. It truly is my relaxing time now! One of my favorite thing when I was young was riding my bike all over town for fun! It's a very comforting movement for me and it's helping strengthen my knees which have been giving me trouble since I fell on the a few years back. I do have some issues with connecting my fitbit and Cubii a couple times a week. Usually i can go in can remove the Caches on Bluetooth app and it's good for a few more days.

I have had such a great experience with the Cubii support team. The Cubii I bought stopped connecting to my phone, so I contacted support. Justin worked with me so diligently and after lots of troubleshooting, he ended up finding out my Cubii was faulty. He sent me a replacement unit and everything was good to go. I am beyond thrilled with my Cubii and my experience with the Cubii support team.

Doesn't stay connected to device when you resume activity. UPDATE: Contacted customer service. Told to uninstall app, update, and try again. Still same issue. If you don't mind disconnecting and reconnecting your Cubii to the app every time you use it, I guess the app works fine. I don't like doing that, hence the rating. UPDATE: Was sent a new Cubii and was told that was the issue with the app disconnecting. It wasn't. Still does the same thing.

The Cubii is a great way to get exercise/burn calories while sitting. The app is not good . The sync wirh Fitbit never accurately transfers the steps, the app disconnwcts from the phone, yet it shows the Cubii is connected, the progress screen Day status (for Miles) is different from the Week & Month.staus. It would be nice to add few mire scenes in rhe Cyclist mode.

The app tells you calories, strides, miles, and minutes, so it is probably sufficient for most people. I have two Cubii Pros and it works pretty well but it doesn't auto pick the device even though they are miles apart. I have to select the device that I want to activate which isn't a big deal, but it would be nice if it would auto pick the unit I was using. I would also like to see the app compatible with MyFitnessPal or some of the other popular options. That would be very helpful. The only other thing I can think of is that it doesnt seem to know which resistance setting I have selected on the unit. It seems like the pro version would be able to tell the app which resistance setting that was selected. I am sure it changes the calories burned etc.

Machine is good, software needs some work. Cubii saying that they now think it takes 5000 strides to a mile makes no sense. If I Cubii with the same effort (pace twice as fast as my usual walking pace) for 15-20 minutes, it should indicate about 1 mile, just like I was walking. But with the Cubii app it's way way off, telling me it's well over an hour (80 minutes) to do a mile.

I am trying to figure best use but not happy since last update. I did connect with fitbit until Cubii started taking steps away. Now I use seperately not the best option but at least I get some of the benefits without losing anything. I don't know what happened but the harder I was workibg the less sucess I had. Best to seperate and use solo.

I have been using Cubii for a week and I like it, so far. But I would like to be able to make changes to the app to incorporate seeing strides on progress not calories first on the list. Can I change that sequence? And, I would love a widget to easily see the number of rotations, without opening the app.

WAS enjoying my Cubii until this last update which suddenly doubled the number of strides it takes to move the same distance it took yesterday! Supposedly, this change was due to Fitbit syncing? Not sure since I don't own one - all I know it that it does not seem accurate AT ALL now. When I walk in real life using a pedometer, it takes me approx. 2500 steps which matched Cubii, but now that it is DOUBLE, it's taking me over an hour to walk ONE MILE. Did NOT enjoy my walk today - SO unsatisfying!

Needs: - a better fitbit updating system. (it uploads every 10 minutes to fitbit in 10 minute incriments - so an hour would have 6, 10 min slots in fitbit) - a better cubii synching system. It doesn't seem it updates the app unless your phone is nearby while you are working out. If I'd have known this, I would have gone with the cheaper cubii; this doesn't really help me understand the extra $ for just semi app functionality. Otherwise, I do enjoy cubii and it really helps me move at a desk.

cubii is really good app to track how much calories i have burn. I really feel good as I don't need to stop my current work to burn some calories, I can do this under the desk. cycling animation is cool. still I expect some more real time feature in this app.

There are a few things about this app that drive me insane. i dont like that it requires me to have locstion services turned on to locate my Cubii (drains phone battery as a a result), and the group thing is fun until someone comes out from nowhere with triple the cals of anyone else. Maybe its a mismatch between resistance on the app and the machine that causes this? Stinks that the app isnt in sync with the resistance on it's own if that's the case.

Pretty good. It connects and stays connected with no problem. It synchs my steps but will not add those steps to any fitbit challenge im in. I have to wear the fitbit on my shoe and disconnect step snych thru the Cubii app. Don't like this cuz it throws off the heart rate feature of my fitbit.

Not at all happy with the update. Strides not steps sync with my Fitbit which makes my step count off by a lot. None of the strides count toward any challenges. The whole reason that I bought the Cubii was that it paired with Fitbit seamlessly....well no more. The update truly sucks!!

It's a decent app, but is necessary for the bluetooth pro version of the Cubii. I like that it connects with my Fitbit - I get a lot more steps per day now. My prime dislike about the app is that I have to keep it running in order to make sure my use of the Cubii records for the correct day. Otherwise, everything just stacks up and loads on the day you connect it. [I had been using it one week without the app running - when I turned the app on, it showed a ton of steps for that day and zero for the days prior.]

Installed the new update from 9 January 2019, now the app shuts itself down and is essentially useless on my device. Which means that my two Cubii pros are expensive paperweights considering i bought them to sync with my Fitbit. Prior to this update, while I had a few connectivity issues with the app, it generally worked even if I had to restart the app and the phone to force a connection.

Great app! Love the animation of the little guy pedalling as I pedal. Gives me all the useful stats, such as time, distance, calories and strides. FEATURE ASK: Please allow Google Fit integration. I have other apps integrated into it, would be great if Cubii did too!