Bushnell Trail Cameras

app is almost as bad as your cameras

I just want to set date and time on me V20. but cannot because I'm forced to subscribe a monthly fee. terrible app only works if you subscribe at extra costs. I am throwing my 2 Bushnell cellucore V20 trail cameras in the bin out frustration. absolutely a rubbish product. I am also uninstalling this stupid app. buy other product that doesn't force you to pay monthly

rarely ever loads. if it does then it takes 15 to 20 minutes to load

EDITED! cameras respond hours if not days later. the app rarely works. it'll send you 50 notifications of pictures but will just spin and never load. UPDATE. get notifications when the wind blows and the trees shake all day. BUT GOT ZERO NOTIFICATIONS WHEN, WE WERE ACITIVLY BEING ROBBED FOR 2 HOURS AND THEY PARKED RIGHT INFRONT OF IT. spend money monthly for nothing.

Tip for other users: if your images are taking FOREVER to load, you need to open the android "App Settings" for this app, and hit "Clear Cache". On my version of Android I just hold my finger on the Bushnell app logo on my home screen, then tap "App Settings", then find that "Clear Cache" button and tap that. For the developers: Performance degrades significantly as the cache size increases. Try implementing an occasional (⚠️not frequent!) automatic cache clear of super old data.

I've had this camera for about 3 years. 1st year using it was wonderful. but the last 2 years has been nothing but problems. My camera is set up in a 5g network area, camera quit working so I checked on it. no cell service. I brought it home to see if it would pick up the wifi, still no cell service. dont waste your time with these cameras.

I would love this camera more if it would transmit pics the day they are taken and not 24 to 48 hours after they taken. only issue I've had.

will not load pictures. send them hours after pictures are taken.

Horrible customer service; app rarely works; noone returns calls, emails, messages; app wont let you cancel data plan-keeps saying server down.

Requesting video always fails, always. I'm beyond exhausted with this horrible company and trail cam. 2025 and basic app functions don't work. I genuinely feel duped by this company and wish they would go out of business for tricking me. Also, you pay for what the product says its supposed to do. Why have I never been offered a refund or free months for paying for something broken? Do yourself a favor and buy any other camera. The cheapest option from Walmart will most likely work better.

This app sucks I constantly have to delete and re download it to view pictures.

have to uninstall and reinstall app every time I want to view photos.

it will not load pictures. phone says i got pictures go to app and it will not load them. BS

camera isn't transitioning pictures to my phone tried everything to fix it.still not working

great when it works, but the app quits working after a few days and has to be deleted and reinstalled. it just sits on the loading screen with a wheel of death. no updates avaliable.

app never works. picturs won't load, and the camera itself always loses service.

Last update was June 20th. Last time camera sent anything to my phone was June 21st. I paid 120 bucks in April for what? I got a bit less than 2 months out of the year I paid for. It had been working great for the previous year except for not being able to download video.

won't give video and cell service comes and goes...I have 3 trail cameras...will most likely be getting some other brand for next year would not recommend

worked really good till this latest update. now it doesnt always load up the pictures.

Since they constant prompt me to rate it -- App doesn't push notifications unless you unlock your phone, constant connectivity issues, cant log in to app, servers down, can't change cam sensitivity settings, can't reach customer support regarding any of these issues. Recent ratings also show the same trends. Fix your servers or stop selling cameras, seriously guys. Turning me off your gear entirely.

Great service

I have been trying for over one month to contact Bushnell about 2 nonworking trail cams. I receive a message stating closed que due to high call volume. Call back later. I have sent repeated emails and still not a word. I am paying premium for both cams but am not receiving premium service.

Edit: There's no customer service with Bushnell whatsoever!! "Reach out to our customer support" at the phone number provided, which is always so busy that I can't even get in the queue. I've tried DOZENS of times! I can't view, download, or share any of the videos my cameras take. I can request them and it might stay that way for days then always some error message with no video.

Camera stopped connecting and cannot re register no matter what I try

It is easy to access and simple enough to set up.

Like the app but have to go to the app store everytime I want to open it. Does not show as installed on my phone.

These are the greatest trail cameras, I'm very pleased!!!

Terrible feedback and support

my camera was way down in a swamp. I received pics like it was next to the cell tower. I love it!

amazing

I've had a lot of issues logging in the app. It tells me that my " Credentials are not valid". Trying to get hold of a customer service representative took me over a month last time. I recently replaced my old phone and now I'm back to "Invalid Credentials".

not a good connection during winter and during summer not get closer images most of the time

Paid for service for 8 cameras and none will connect Paid 14 dollars a month for no service

the camera is ok, image is adequate...but images disappear & can't seem to get them to reappear

works well can't wait to see what this season brings

Had camera for 3years now. Never have had any issues. Battery life is excellent almost year of battery life using harbor freight battery less than $10 Internet service is great Verizon and less than $10 months. Would definitely recommend to anyone

works great

good camera operates as designed

Best camera at this price point

The app is starting to freeze I have two Bushnell trail cameras pictures are perfect but it will not let me refresh the app it still shows battery life wrong and that I have two cameras on when I turn one off 😑

clean a clear picture

Pretty useless so far. Set my camera up where the app says is had a "good" signal. Signal seems to fluctuate anywhere between "good" and "no signal" depending on who knows what. Camera has been set up for over a month. I've gotten plenty of pictures in that time, but they're all of me setting up the camera. They still trickle in almost daily, all dated from the set up day. To be fair I couldn't say if it's a camera issue or an app issue. It's definitely a Bushnell issue though.

good camera like it and all but the photos are a little delay when it comes to sending them to your phone

Between the cameras (both Verizon and Att) hardly ever acquiring enough signal to operate, and the world's most unreliable app, this whole system is nearly useless. the cameras miss shots of me driving by on a side by side, not slow triggers, NO triggers. Goes days before the app sends notifications. At this time it is reading "last check in was 3 days ago", when it sent a series of pictures yesterday So basically you have a non-cell camera with a monthly subscription. terrible.

I like how you have some option to switch while you are 200 miles away from the unit

Cannot get to the app. It says I need to confirm my email address but I can't load the page from the link it sends me

not easy to use. always asks if you are sure.

so far so good. I only wish it updated a bit more often.

night time pictures are blacked out

Great product and system always love bushnell products and this one is Great 👍

fairly simple to set up a use. the app on Android is a bit leaky kinda wanders through your memory and cache.

This is my 4th year now with this camera, I get good clear pictures in all weather. -40C and it still works. Batteries last a long time, and I usually replace once a year. I do wish videos would come to my phone and not just still pics as I never go near the camera to retrieve the SIM card. In the winter there is no access to where I have my camera set up.

Customer service phone number for help is not good. Call cache is shut down today. I've waited up to 1 1/2hrs. other times. 5/20/24

photo quality and capture distance have been good. I'm using with a solar charger and though I started with brand new batteries, I continuously receive a low battery message every day. I've not run this camera through the winter yet, so I can't imagine what the battery issue would be like without the solar charger. The Bushnell app is also easy to use.

it wonderful

love it

it was a little hard to figure out how to set it up I powered it up before I had the app ready to go so it took a day for it to start working

great app user friendly and super simple compared to some of the others

That's what I need. but subscription price seems a little high

very nice app. needs to be able to sort pics better.

the hi res photos should be faster/easier to download

Great little camera for the money.

good quality pictures and amazing battery life

Love it ! Keeps me informed of what is happening on my property when I am not there.

Cannot be happier with these cameras.

can't seem to get videos to play but love the pictures

great camera been going a year with no problems

work's fine just a really slow sending the pictures and videos.

best battery life of all cams I've owned since my first cam in 1997

Works good for me. I use this to catch who is coming to my driveway. Besides the UPS driver I catch deer, coyotes, racoons, and the neighbors kid. I've get 4 months out of a set of batteries. There may be better cameras, but this works well. I like that the camera connects to the cell towers. gives almost instant updates.

love it

Very good pictures sent to my phone

Pay for nothing not getting any video or pictures first day ok now nothing

Had mine for about a year. Images were great till the Feb 3rd update. Now all daytime images are green and night ones are fine. It's been in the same spot the whole time. Not facing the sun. I'm not paying for shipping there or for them to return it.

Like right now, they have an update, and I updated it but can't open the app. I also can't seem to download any videos or see them on my computer from the card because they use some format different from any of my other cameras. I like the camera. The app, updates, and video format suck.

Says there is a new version but the notification has the existing app locked

Like the app but it's telling me it's need an update to use the app but the app has been updated an I still can't use it

Okay

Update is not working, it locked me out of app.

love it

The format sucks. You want it right, copy Command. Nothing happens when you request video. The app keeps asking to update and is now stuck in a loop. Update, open,update, open.... GARBAGE!!!

Great

I love being able to see the wild life on my camera instantly helps me tell when deer are out feeding or bedded up

Good

I am not receiving emails to change my password!! I've been trying for weeks!!

Won't let me get on the app since the update it's pulls up the update but it's already been updated

Awful. App is no working at all

Basically a great app, but I wish they had a trash folder so you could retrieve photos you've accidentally deleted - without having to go out to the camera and manually get them off the SD card. Note: the cameras will take pics and store them to the SD card for free, but if you want the pictures to upload to the app or website you have to pay for a subscription through Bushnell for $10 or $15 per month, per camera.

Worked great at first. I'm not sure what is going on here pretty recently with my camera. Getting pictures from my camera on Monday that were taken on Saturday so two days behind. Cell signal has not changed at all. Just keep getting pics from a few days back so that's not really helpful.

This is stupid, I can't get anyone on the phone and I can't get this thing to even work. Very disappointed

No idea what happened. Camera and app were amazing for a month then all of a sudden the app doesn't load anything. Just sits and says checking doe updates.

The app never loads, you always have to uninstall then reinstall to view pictures daily.

hangs up can takes over a hour to get pictures to load

Ive had to reinstall the app twice now on my Pixel 7. The app opens but it's just has a spinning wheel. Junk app.

I have 4 of these cameras. All of them seem to work ok, not the best pic but good enough to see what is coming thru. Problem is with this app. I have to uninstall it every day and reinstall it to view pics. All it will do is say "checking for updates" customer service did call back and all they could tell me is that the problem is with my phone. I don't have any issues with any other apps but this one. Really wish l had went with Muddy, my friends use them with no issues and better pic quality

Nice hardware, software needs work! Cellular connection keeps failing, formatting the card helps. No way to access the camera from the app, no live view, no way to check if the camera is still working- updated 12/19/23, app no longer works on my Galaxy S9+

Very unimpressed. I bought two of the CelluCore20Solar cameras brand new. I put the recommended lithium AA batteries in them AND have the solar panels attached. They are less than a month old and from DAY ONE, the battery level has been 25% or less. They also have failed to connect more than not. The antenna on both separated between the screw on portion, and the articulating arm for no apparent reason. They company did respond VERY quickly, however they sent 2 different used ones. Did not fix

app worked great, then it updated yesterday. now it wont load any pics. revert or fix it

App doesn't work. Link to verify email doesn't work. And email is tied up so I can't even try again Returning the 2 camera's

Worked good for a little while and now it isn't sending pic to me so I guess it's pointless to pay for the service

How does Bushnell have such a worthless app? Do they lack the ability to hire developers to test their apps and/or cameras? This app unpredictable and unreliable. It doesn't connect at all sometimes. Their server has been down for over two days. I've already gone through the normal steps to try to get the camera/phone to work. Also - for anyone looking to buy the cellucore20 - it's junk. Look at the range specs before buying it. Can't even adjust the PIR settings.

I have 3 camera for almost 3 years now and sometimes it works and times it don't especially in the critical months of hunting it has become frustrating, app will notify you half the time and camera's will go down out of the blue with good signal. I would recommend a different brand until they can fix the main issues customers are having.

I just started using this and the UI is fairly unpredictable. The reason I rate it 2 stars though is because the guest account switch button almost never works and I get an error when pressing the "switch" button, "Could not communicate with the server. Please try again later". I'm on a Google Pixel 7 pro, which my sister has an iPhone and it works fine for her.

So I bought one the cameras 20 meg pixel model 119930CWM I never even got to use it for hunting it broke on the first time I ever took it out it won't turn back on nothing new batteries I don't understand it and I paid like $140 almost I think. And Walmart wouldn't help meaning take back or exchange, however it was 6 months after the fact. Not the problem it's this cam no good . I'm disappointed wished it would just work

I have been invited to share a camera from a friend, but app won't recognize the invitation Code, and it is correct. Very frustrated

Unhappy camera takes pictures but they don't show up on app. At times a get a notice on my phone that I have pictures and at times I am able to see them, only if I click on notice. But after that they are gone. Last year and at times I am able to pictures on the email I have with the account but not now, when the do show up on email,hours or days have passed.

Unhappily Frustrated, I've had this camera for about one year. Out of the box worked great, app was easy enough to get started. Upload and camera changes through the app are easy to control and photos are great to flick through; if the camera has strong enough signal to upload everything. The most recent app update has caused major issues with my camera, it's connecting to the app. But losing signal, not taking any photos. With all that being said, I've placed brand new batteries/sd. NO LUCK

Compared to spy point and stealth cam this app is more difficult to change settings an navigate. Bushnell should check into spypoints app an try to duplicate it, I do not like this app at all!

Just like so many recent reviews my camera just stopped sending pics. Worked great up until July and then slowly got worse over the summer. As of September it just completely stopped. I moved the cam, changed the batteries, and put in a new SD card, still nothing. Season starts on Sunday and I'm going to have to cancel my subscription and get a different cam if I want to get pics. The last 3 months have been nothing but a waste of my money

I put my camera up last weekend up last weekend, and it said I couldn't connect with the server, so I did, and it showed me a picture. I've checked it and uninstalled 3 more times since then, and I haven't gotten any more pictures or videos. I'm very disappointed in this app and don't understand what a game camera has to do with golf. Again, the only picture I've received is the one taken when I put the camera up.

I had no problems the 1st year with my camera then all of a sudden this year I put it out and the pictures never sent so I figured someone stole it but I went to check and as soon as I got to the camera I was having all the pictures send to me

This is one of the most unreliable apps I've ever installed. The "Cancel subscription" button does not work, and 2 out of the 3 LTE cameras I have purchased from Bushnell don't update anymore, even with a new set of batteries. Bushnell should be ashamed for developing such a poor app.

Signal isn't the best but cameras are in the middle of nowhere. Have standard plan but have never been able to download high res photo/video. Cellular plan unlimited per camera gets expensive. Need a group plan for multiple cameras.

Works some of the times this year. Last summer and fall it was fine. You guys need to work on your app and trouble shooting.

This is second update in two weeks. Google is a terrible partner Bushell. The pain to up date and Bushnell's complete lack of support speaks volumes.

Worked when I first got it. Was using it around the house for a month or so and was very impressed. But since putting it out in the woods "with good cell signal " it can be 12 or 16 hours to send the photos if at all. In my opinion I won't buy another cell cam nor keep paying the monthly bill.

Decent app but after the last few updates, I can't swipe away notifications. I have to click on each one to remove it from the notification bar. Every other app I've ever used you can swipe them away, but not this one

Camera doesn't update with the app and doesn't send pics as it takes them, and doesn't send my any notifications..

Returned camera day 1. 1st 5 minutes setting up, app crashed then charged me $15 for the free trial month. Took camera 30 mins to acquire signal in the middle of town. App shows "time to replace batteries" on brand new batteries (tested them and they are perfect). Long delay between moment of pic to receiving on app. Not sure if there is more fault in the camera or the app, but I won't be spending anymore time/ money on this.

would give 5 stars if both my cameras worked. 1 has been working sending multiple pictures everyday for 6 months without a glitch with excellent battery life. The other camera is junk.. want send pics half the time, and burns threw batteries.

I haven't had any issues at all with these cameras and have had them deployed for over a year now! They're 5 Star cameras all day long, and they couldn't be more simple and easy to use. I'll be adding more to my fleet this year.

it works great day or night and is clear up to 40ft from where I have it located. pics come in pretty well. It has been up for a few months and batteries are still at 100 percent. The dew early in the morning does affect picture quality until it dries.

Update: this is a scam at this point. They removed the ability to cancel the subscription in the app. This existed previously. Almost never sends images despite good service. It has great service where it's at, and will occasionally send me a bunch of Old pictures...but very rarely. Don't waste your money.

Will not retrieve video from device. App says video is available on SD card. however the plan I'm paying for is for unlimited Video and Pics - Bushnell Cellucore 20

Terrible customer service and support. When the camera is working it is great. Until it stops then you can't get ahold of anyone at bushnell when you send an email it won't send. My camera isn't connecting to the cellular towers when it's been in the same spot for for 5 months now it won't connect and I can't get any support

Takes decent pics but will not transmit them regardless of how strong it says the cell service is.

Forced to rate in order to stop seeing it. Never leaving me alone while logging in. I'll advise everyone not to buy any bushnell products just for this .

Worked fine until last week. Now 2 of 3 cameras stopped communicating with app. The 3rd now sends rest notifications every time a picture is taken even though I have it set to silent notifications. I can even turn off all notifications and still get text messages.

Complete waste of money. I reinstated my subscription for this past month. It took money out twice, and still says I have no plan chosen on the app. Even when I bought this a year ago I had major issues with it. You'd think they would fix the bug or the several problems within then and now but no. I want my subscription money back for taking more than once. But even to get ahold of customer service is impossible.

My 3 cams are working perfectly and the app has been seamless. Very happy.

I have had the camera for 2mos now. Night photos seem ok but to me day photos are not up to par with other cameras. My buddy and myself were at a store to purchase a trail cam another customer showed us pics of his phone from a Muddy cam and compared them with mine. The Muddy was why better quality.

Might be one of the best cameras that our club is using. Great pictures and very efficient with battery life

so far after owning it a month its a solid camera easy set up and has good battery life still at 100 percent after a month and 500 pictures

Easy to get started.5 second recovery is too long , but takes great pictures.

first off im not a real big fan of bushnell but i will say they have been steping up there game I bought this camera bc it was on sale and did everything I was looking for in a camera you can change camera setting on the go tells you everything you need to known i would recommend it battery life is good but I have only had it for a month out in the field has not sent me any blank pictures yet

wish notifications were slightly faster, but overall quite pleased.

Great app! Currently have a Cellucore20 Cellular Trail Cam. I'm not getting notifications until two days later. The ability to 'Request Video' hasn't worked at all, now the button is missing. Camera Configs and Status: Service shows: Excellent. Battery: 60% Communication Set to: Immediately. Phone: Galaxy ZFold3. OS: Latest Vers. When: In Portrait and Landscape Mode. Steps to repeat: There are none. Other than those few things, I'd say it's a solid app!

So what good is requesting a high resolution image, and it says it is available, but there is no option to download the image, no option to email the image, the only options are check/uncheck, trash can, and a lock icon. I callled customer service and they are clueless, would not give me an answer and hung up on me! What a complete waste of money. Buy something else folks.

Started off excellent but, been having issues with the app. Cameras work great, but the app. needs to be addressed.

If I could leave no stars I would. The app is ok but the cameras are 110% absolute JUNK. I bought 5 an am returning all 5 they all quit working after the first rain, went out to check em an they had filled with water. Ruined 100 bucks worth of batteries in the process. They also don't take pictures right, I can walk around in front of the camera an it may or may not snap a pic. Save ur money.

Keep having to uninstall app and reinstall just for it to act up again in a few days

Everything just stopped working, the app and website!! Very disappointing

Worked great, then a new app came out, still worked good for months and then nothing. Glad I keeped the old app so I can still view pictures.

The app prior to this one is much better,,now i can not access my photos in the new app?????!!!!

Day one test... picture quality very good, app program menu items overlaying occasionally click on underlying page and not the popup menus you're trying to choose... relatively easy to navigate but it has a learning curve... only tried in residential area so Forest coverage and service is unknown ♡♡♡ three heart shots

The old app was great, this one is terrible. The exit button doesn't exit you out of the app. The notifications don't notify, it doesn't let you change the PIR, and you can't view images older than two weeks old. The previous app did all of the above without issue.

I can not set up my camera. Every time I try it tells me it can not connect to server ease try back later

Old app worked flawlessly, this one I don't get notifications and the pix aren't sent to my phone immediately like they are supposed to be

The app is garbage since the upgrade does not work at all!!!!! Had to uninstall and reinstall the original app now I have to look at the extra large upgrade this app banner if I what to view my camera total garbage!!!!!!!

The app is a utter failure in every way! If there was a negative star, I'd be choosing that! 2 cameras have malfunctioned after being a month old and the app is a joke! HUGE gaps in pic time frame and the app won't show you the pics! JUNK!

I wish there was a way to remove inactive cameras. Also, I keep getting notifications that inactive cameras have not checked in. It's annoying.

Love the almost instant access to the pictures. I am depending on it to let me know when to hunt.

Pictures won't load. I reinstalled the old app in order to be able to see my pictures in real-time versus waiting hours for them to finally load. How about Bushnell get the smart people in the basement to fix the issues and I would be more than happy to do 5 or even 6 stars.

It doesn't give you the notifications option for SMS (text message) improve by adding that and it's a 5 star app In my opinion!!!

I love the new options for cameras in the new app BUT pictures take entirely too long to load after a notification. All that shows is the B logo on the picture, sometimes for as long as a day. Going back to the old app until this is fixed. Also didn't get the first free 30 days on one of the six cameras I bought.

Absolutely horrible compared to the old app. Can't swipe through one camera, has to swipe through ALL pictures. And you can only see back 3 days. Going back to the old app.

Hate this new app. Pictures are so small even in an iPad. It is now easy to use either. So much stuff on it now. Just want to look at the picture in full screen.

I'm giving it a 5 star review! First 30 days is free that allows for any heck ups it may have. I purchased 2 very affordable and in no way complicated at all set up was easy as 123 And now Loving the new update so so much better!!! I look forward to purchasing more around other stands. Only other thing would be nice to do a package deal instead of each camera paying data plan tho. Keep up the good work

I get text notifications, and push notifications. The push notifications open the app, and the new photos don't show up for quite some time. Way to mess it up with a "new & improved" app.

I like the new app a lot more, but still have some work to do with the video and picture request. It never seems to work for me.

Email is verified but keeps asking for me to do it. Re installed and restarted phone. No better.