bsport

Worst app I ever seen. Please fix the bugs, it is impossible to use!

bug: can't select another studio after initial selection

too slow

This app has recently changed but not for the better. It now logs me out after each session and does not autofill my username and password. I have to request a new password each time I use it. What a headache.

I have to use this app daily. I think it would greatly benefit from a weekly/monthly calendar view. Aswell as; in the privates section. Please have the day for the instructors. Currently it only shows the date, Not if it is a Monday or Thursday for example. Just the date I look forward to the updates on this app so I can enjoy using it more :) (I have screenshots prepared as examples if you need them) original review July 27, 2026. As of Aug 6, 26. No aknowledgement

impressively poor

AVOID. Moving my business to this app was a huge mistake. Their Irish sales rep over sold all the capabilities. There is so many problems. They damage your business as there is so much friction for the customer, many give up. Thankfully as I know my customers they email me and let me know but new customers maybe not. Moving to this platform has cost me so much time and staff admin time. The migration was a disaster. It is an ongoing daily nightmare. Avoid.

apart from my account info nothing displays

excellent

catastrophique. C'est impossible d'ajouter des studios ou de mettre à jour des informations personnelles.

shows nothing related to local area or classes etc

Was good when I was using it to book classes. Now I'm not using it but I get emails from studios and the app doesn't have any way to leave them. Emails don't have an unsubscribe button either. So, sign up for never ending spam.

You can't delete any saved studio, so it just becomes a long list of studios. It became so unpleasant to use that I decided to stop going to yoga for now.

This app is not user-friendly.

The app simply doesn't work. To have such a horrible interface and functionality in times of advanced technical development is, honestly, humiliating. The app bugs, jumps between pages, opens stuff you never clicked on, and then closes. Of course, I uninstalled it immediately. Don't waste your time, don't download it in the first place.

Doesn't recognise location. Kept giving me options for Canada.

so good

Absoltely awful app. No option to cancel a subscription, just legal terms saying 3 months notice is required to cancel subscription with no information on how to give notice. Reached out to support they told me to contact studio owner, there are no studio owner contact details. Subscription is set to autorenew with no way to change this and without consent.

It doesn't work properly at all

Irritating user experience, scrolling through the list makes you click on the list items involuntarily, no progress bar when loading the seat chart for spinning class, very clunky and slow overall

As a studio owner, I do not recommend working with Bsport. They play nasty tricks on you. There are better functioning, much cheaper options that don't leave you feel betrayed. Customer service is available when you're happy, not when you have complaints. The payment platform does not function half the time.

A horrible quite challenging app to use as a customer. It's said that my yoga studio uses it for booking a yoga class. Also, the backend is not very customer friendly. I do have to say that their helpdesk is amazing.

Scam! Be very careful with bsport! they are taking £230 monthly from my account without providing a service.

Bad UX buggy

😃👍 app

A clunky experience, to be frank. My account came with 32 French studios pre-saved and keeps defaulting to those, pushing the 1 studio that I actually do want right out. I would also like to remove my phone number from my profile, but it does not allow me to save a blank field. And another peeve: times in the calendar are in 12h AM/PM, with no ability to switch to 24h display. If these things could be fixed, that would be great.

The app has potential but it definitely has some problems. It is not very user-friendly. I don't understand how to find other studios and can currently only see one studio. It is not very intuitive in this sense. My biggest issue is that I cannot sync my bookings to my Google calendar. When I click on the "sync calendar" button, it just says "unable to launch event". So now I must manually enter all of my bookings into my calendar. Hopefully this will change in the future.

Can't pay online anymore

I hate this app. Doesn't let me register for classes. Keeps putting me back to sign in as a new member then if I do that it doesn't let me go any further. The calendar won't let me book anything. So frustrating that I wish this wasn't the way we have to access boogie bounce when our previous app worked perfectly.

The whole payment process is not intuitive nor logical. Downloading invoices is even buggy. Needs some expert UX upgrades

Unusable. Doesn't filter out activities when you use the map, filters are useless, opens the activities while you're only scrolling trying desesperatly to find the thing you're looking for.

When buying a pass, the credit card number fields are covered by the keyboard on my Samsung phone. I have to keep shrinking the keyboard to see what I've entered. Also, the validation step, where I have to confirm the transaction with my bank, hides half of the validation information. I had to guess that I needed to drag the frame upward to find the button that made things continue. Poor usability. Many people won't know what to do I suspect and will fail to buy passes.

Useless

App keeps crashing when I open

App will not open despite deleting and re-installing numerous times

Can never book classes

Temperamental

The register screen doesn't work. I tried to register and the options for confirmation of password and gender dissappear and I can go no further. Cannot even register

Fields keep hiding behind the keypad

Too difficult to navigate. Never able to sign up for classes

I can not open this app

hit next and nothing happens

It's okay, works for what I need which is book classes for a specific studio that started using this app. Ui and ux is confusing. No idea how to add or remove organisations in 'studio' feature. Have a random one that I don't use listed in there for some unknown reason. Also can't sync with calendar, keeps saying 'unable to launch event'

This app is not work fake app

I had quite a few problems with reinstalling app after update, but alicia from bsport contacted me directly and was ever so helpful, very impressed 🙂

great app all the parts are owesome .thanks for present this ap

Super app!