Download Zalando – online fashion store V26.20.0 APK Free, Mod Premium

i love these coats especialy the light blue , if i could afford one i would buy the light blue one ,

Favorites/favorieten. Ik have 1694 items on my wishlist (according to the favorites counter), but on the desktop site it always loads less than half (i.e 761) and on the mobile site 477. On the app it seems to load all 1694 items, but the app is missing a grid view! which also does not retain position when opening an item so I have to scroll load everything again! Please fix all these "favorite" issues on desktop, mobile site & app. FYI,it's for archive purposes that I have that many bookmarked.

Great place to buy in terms of convenience. However, they have recently updated the UI/UX of the app and it's a disaster. Unclear order payment statutes, issues with PayPal payments. Customer service is not assisting you willingly. It's the worst experience I've ever had with Zalando. Hopefully, it will improve....

App easy to use, it'd like the dev to add a vegan filter please for example vegan leather for shoes, or add other environmentally friendly filters and info on products like product carbon footprint.

No translate option available. only change country option ks availabke if you need to view item in english and alternatively it chanves the store location by which you cannot shop easily. App version will be user friendly if they add translate option.

for some time now its impossible for me to make payments for items the app is not responding even when I delete and reinstall

all my previous likes disappeared, it's hard to see the right products.The app is a bit confusing, doesn't suggest what you look for.Idk what changed, but can't even see my previous orders.Points lost forever as the products and brands I liked

Love Zalando. Fabulous everything and brilliant packaging and delivery to the home or pick up from a location.

I like this app because I always found an offer with popular brands. I love it.

Everything is perfectly in place, just wrap yourself on a word about clothing and you shall find.

1) Their back office seems disconnected from the app, as to return unfit items I had to argue with them for over 2 weeks and they kept asking me what/when/how I returned. If you can't see it, what is the point of having the app. 2) support service fully disappeared from the app, the only thing left is ai chat that has no clue whatsoever PS terrible service for an organisation this size

Searched for a cardigan. The search found no cardigans. Only a lot of stuff I didn't search for. Navigated to them myself and there definitely are cardigans (with the word cardigan in the title). So why can't the search engine find them? How many other products I'm not seeing because of this?

they advertised huge -25% discount on everything, for Bulgarian customers, then you can apply it anywhere. Pure clickbait scam!

English version not available if you are shopping in Finland

buggy. when you want to change your email address the app instead creates a new account and deletes your previous one irreversibly. how smart is that?

Great Catalog, Frustrating App UI I love shopping on Zalando, but the app interface desperately needs basic updates. Managing saved items is a chore—there is no option to bulk-delete, select all, or filter out sold-out products. Cleaning up a cluttered wishlist one by one is exhausting. Navigation is also overly complex. Browsing deep into categories makes getting back to the homepage require way too many back-taps. Please add bulk-delete for wishlists and easier navigation.

clothes are beautiful and very quick delivery.

very good app overall, but I miss information about the material of the cloths (at least I can't find). also it's good to be able to switch languages

can't change the langue that's why I left out two stars, when I set the store to Spain it forces the Spanish language ,I can live in Spain and prefer to set my app to the language I understand better

Please add the setting to turn off the dark mode. It's not easy on the eyes in your app. I use my phone in dark mode, but I don't want to use the app on dark mode.

This recent update is an uninspired copy of Pinterest and idk which marketing exec came up with it but it's redundant and a cluttered nightmare to use. If I wanna make boards I use Pinterest. Zalando is a shopping app and thats how I would've preferred it to stay. Instead I'm met with a halfway app that doesn't fit into its shiny new identity, yet has sacrificed its original functionality for a useless face lift. All I want is to log in and easily access likes, recommended list, and good stock.

I highly recommend this app I went out to buy clothes but I didn't find ANY clothes my size and I ordered from here and it all came like I wanted. and it came super fast took just 4 days

App is easy to use for certain things but the search functionality is terrible. Cannot find the things you're looking for and have to browse endlessly until give up. Also the filter within the search does not work as it should.

buggy, slow, confusing and bad at filtering

Search for clothes and overall function ok. only thing that really irritating me is the boards and trying to push to make boards. I don't want that or need it so please make an option so I don't have to see that or to be unwillingly pushed towards it every time I open the app

100m+ download app has language hard bound to the country. Beautiful work

very confusing to use! this is one of the worst shopping apps I have tried. It is very heavy to load, slow and unresponsive. the app is full to unnecessary sponsord adds, pop-ups and recommendations! these are all not helpful.

Mediocre search engine. I can't search bags by size or brand, they dont have subdivisions for the clothes (if I want a cropped I have to go through the whole blouse section, can you imagine?), even when you type exactly what you want the search simply will return a lot of clothes that have nothing from what youre searching. For make up: we want to see the women actually trying the make up, in the very beginning of the video! If she has to speak at least make her try it first.

This app often becomes unresponsive, far more difficult to shop in app than in browser

INSANE discounts!!! i bought 100 € football boots for 28 € because they were 70% off!! i bought 3 items and i wasnt dissapointed once.

its convenient for everything, products as of now are awesome. hopefully more to check out

the app is good , but I got really disappointed when I realized I cannot buy non clothing items with my gift card money , it's really terrible.

They are the best in finding everything and anything

rubbish app always give me headaches with my orders long time waiting and returning all the time my orders deleted never I'll use again 😡😡😡

a very poorly designed app. You can not see in advance which company will be delivering your package, you cant select an alternative dropoff point which I need, instead they want you to pay them money before knowing any of this. Thats some underhanded way of doing business

i think the algorithm in this app is bad. i dont really get a good selection of clothing when i try to find something i like, i just get recommended the same brand all the time. just because i saved one specific style of top to my wishlist doesnt mean i need to be recommend 50 of the same type of top. its practically unuseable

a huge selection of clothing but a confusing site that I quickly lose interest in when browsing.

only issues with this app and orders. no clarity whatsoever, no compensation, they can be as late as they want. I would absolutely not recommend

none of the speedy deliveries I paid the speedy fee for recently, actually ensured a speedy delivery (in Belgium). but the worst thing: it is impossible to contact their customer care these days, with no options whatsoever via the app. zalando, you have lost me as a longstanding customer, app uninstalled and goodbye

I highly recommend. They have almost everything I need from beauty products to clothes, bags, and shoes. The shipping is usually fast, and the customer service is great. It can sometimes be a bit tricky to navigate the support options and reach someone. However, in my experience, any issues have always been resolved. I especially appreciate that, alongside AI support, it is still possible to speak with a real person when needed via phone call or email.

Why can't I see the measurements of the model in the pictures anymore? I don't want to have to upload a picture of myself in order to figure out if the clothing will fit me. As a tall person, I need to know if clothing is long enough or not. I've been a power user of your app for years now but this will deter me from buying via Zalando.

I've shopped with Zalando for over 5 years and, as someone who is 6'7" and 22 stone, their Big & Tall range has been excellent. However, I'm disappointed that detailed fit measurements, such as sleeve lengths, have been replaced with vague descriptions like "long." Specific measurements gave me confidence to buy knowing items would fit. Without them, I'm less likely to purchase and more likely to avoid the hassle of returns. Bringing back detailed sizing would benefit both customers and Zalando

I started using Zalando this year and I've made one order a month since, joined the Plus program and reached Star level. Everything was perfectly working, I was super satisfied, until suddenly my Plus page disappeared. I've tried anything, including uninstalling and reinstalling the app, but nothing seems to work. I was about to make my June order but now I'm upset and disappointed.

Awesome, though I buy plus size 3xl hopefully they keep measuring sleeve length. I've got a 28" and need to see that in the description before I purchase.

No way of contacting customer service and live chat not available on the app. Do better Zalando. Sort it out please.

Evri delivered the parcel elsewhere, I can't get it. they acknowledged this. but nothing happened. I never got anything and just lost my money ordering here. awful. oh and I did contact your customer service. very rude and no help. now need to contact bank and trading ombudsman

the search screen and categories has gotten worse. To find running shoes I have to do guess work and pass at least 3 unnecessary screens. it was right there before.

Step 1: push notification to customers' phone about something "Made for you". Surely, they will be delighted, and want to buy it. Step 2: Ignore your knowledge of the customers sizes, push out notification to the customer. Step 3: Customer doesn't buy anything, because the item isn't in stock in anything remotely close to their size. 10/10.

Cannot register an account, and therefore cannot use the app. Every time I try to create an account with my Google account, I'm left with an infinite spiral. Useless

Absolutely unfriendly design. Ordering, sorting. Categories are really strange. I just can't find what I need. Do you use randomizer to define categories of the clothes? Design of the app created with no understanding of UX principles. but beautiful, yep. And why can't I select the language different from the language of the country I am in? I'm in Spain, but I don't speak spanish.

Very frustrating experience with the new return system. I requested a return through the app and was only given a QR code inside the app. The problem is, I have the app on my tablet, which is not convenient to bring when returning a parcel. I went to Føtex Havn PostNord and tried to return my package. I even had the tracking ID, but the staff told me they couldn’t process the return without scanning the QR code directly. I had to go all the way back home just to get my tablet. This system is

it was an ok app before but now the page were i should get recommendations looks like Instagram, tik Tok and Pinterest all together. it's incredibly difficult to find anything in all that clutter. so the only thing that works is i use the search by myself to find items. can you go back to the previous version? it wasn't perfect but way better. because of this clutter of everything i barely use the app anymore. buying and returning items works fine, but without a usable interface who buys?

everything is very nice, but why do i have to change the country to change the language? these two should be separate since not everyone speaks the same language and it's unpleasant to screenshot and use google translator

I live in Czech republic but can't change the app to be in English. I don't speak Czech too well so the choice to have the app in English would make it a 5 star experience. frustrating.

app keeps on crashing while i try to add item to my cart or when i click on anything screen turns black. after 30 mins i give up. i guess IT Guys are on vacation. well i will spend my money somewhere else.

keeps freezing mid-browsing, especially when opening pictures? I've got latest update and not a low-end phone, not sure what's up. otherwise, great app.

It was one of the best store apps out there... Until probably somebody from marketing started requesting devs to add AI slop. After the last update the app crashes every 2min on a Pixel 10 Pro. Extremely disappointing 😭

After being a customer for years, my account has been locked 'for security reasons' with no further explanation or contact details in sight. I would happily just delete the app and move on but I had payment details and addresses saved to my account so I would prefer to ensure the account has been deleted, not just locked. And of course, out of curiosity, why was the account locked at all.

i love Zalando's service, I've vlbeen using it for years. But I just updated the app, and it is laggy and crashes randomly each time I try to scroll through product images. Furthermore, the phone back button doesn't know (actually makes the app more likely to crash if it works) only the top back button works properly... this needs to be fixed it's basic ux.

I used to shop so much with Zalando because it was so user friendly and like any other shopping app, but since you made the changes it's difficult to navigate and feel inspired unless I'm searching for something in specific. Don't understand what you're trying to be? Different? People don't need a social media looking shopping app, they need a shopping app that makes it easy to shop. Please bring back the old app

after spamming me with several emails per day, I decided to look over my settings. Apparently, Zalando needs non-essential cookies to be allowed to enter the notification settings. Weird and unnecessary. There is no section for emails either, unless this is locked behind the notification section. Uninstalling the app is the best solution here. Plenty of other shops to buy stuff from.

One feature after another have stopped working in the app after updating it. First, I couldn't see past orders, then I stopped being able to complete a purchase, and finally now the favourites section has stopped working too. The past few years I've been shopping on zalando a lot, mainly thru the app but now that it stopped working I imagine I'll shop way less since I'd need to open the page from my desktop computer.

I'm an expat in Hungary and delivery here means that the app only can be viewed in Hungarian which doesn't make any logical sense for people from abroad - especially when language can be changed for the app in other countries. Please enable English version app for Hungary. The sooner the better. You're dismissing a lot of customers by not giving the English option.________Added after reply from Zalando: Their reply is messed up and clearly no human has seen my app complaint. 🤦‍♀️

Bought a gift coupon for a friend and set it to be sent on birthday day. It wasn't sent, it didn't appear on my account either. It just got lost! Customer service useless. They just couldn't help whatsoever. It took two weeks to get it resolved and just because I was persistent to check on them every 3 days. Birthday suprise ruined, waste of my time for calling and texting and no apology. I asked for any compensation and their normal response was to go far away. Never ever again!!!

Frustrating AI if you shop for more than just you. I also shop for my teen girl and teen boy. All the AI matching of style and size is a nightmare - suggesting the 'average' size between my daughter and I in women's clothes. Useless. Also style recommendations - completely confused if I look for clothes for me, but the only way to find anything among 10,000 items is with the algorithms. The app desperately needs the option to set up specific profiles on an account.

App has errors. When clicking a brand it switches gender. e.g. when browsing men's jeans, and you're looking at a certain product, when you want to see all of that brand, and click the brand name, suddenly it tries to show you all women products for the brand and not the men's. Please fix this, it's annoying. @Zalando response, why on earth would i do that? I just told you about issues with your design, and then you make it my problem to reach out again? How about just fix it...?

I experience a systematic error. In the homepage menu, I always need to reselect WOMAN as a category every time I start the app. It doesn't seem to "remember". Same with the language, I need French, it's German and when I change I need get disconnected so I need to log in again. As for an improvement, I would suggest a filter in the Favorite page. I put a lot of item in favorite and it is impossible to filter by category. Also, the unavailable keeps on piling, it could be masked by filtering.

Not intuitive interface, too cluttered, too colorful, non-standard, etc. Impossible to setup language different to your residency. At least I couldn't find it anywhere, although it should be super easy. if it's really not possible, then this is some kind of cosmic stupidity. Bad software design. But on product quality, delivery, pricing and terms – all fine.

cannot order products, which is ironic considering this is a shopping app. The app works well with choosing the products and checking out. It gets stuck at 'pay and place order', doesn't matter which payment method, doesn't matter which time of day, the app keeps saying that 'something went wrong, try again later'. IT- please look into this problem on Zalando.de

This app has terrible customer service. I made an order and returned some of the items in the same box. However one of my returned items seems to be kept even though I returned it in the same box and they are expecting me to pay for an item I returned. I sent couple of mails to the customer service and did not get any answer. In another order, it's been 1 month and I still did not receive the item but they requested an overdue payment. I do not even know if I will keep the item.

Looking through the shop is not bad, there are many useful filters, but reloading the list after each typed value results in a poor performance. Heavy letdown on the last step of shopping - payment: adding gift card deletes applied discount code and after I pressed button to actually pay for the order, then the app got stuck with a white screen. I tried several times and the result was always the same. I had to finish the payment on PC.

I ordered the same item 4 times, yes 4 TIMES and each time they withdraw the money from my bank, send me an order confirmation and an invoice and then two minutes later they cancel my order. They keep sending me emails that the item I want is back in stock and when I buy it they cancel the order and I have to wait for the refund. If it happened once or twice I would say it's a coincidence, but four times is just too much.

The latest update at the end of June '24 seems to have reset the app to the default country of Germany (WHY???) and you can't correct this, nor add your address any longer. BUT: if you go to their browser URL with your country's suffix .xx (for instance .at for Austria) and log on there, you are automatically rerouted to their app and to your correct account. It's obviously an annoying programming error.

I have been a customer for years, consistently using the Plus account and always paying on time. However, it's ridiculous that I can no longer choose my payment method myself, and that I can't pick up my order at the post office, which is really annoying. The app itself has also undergone bad changes, for example, we can no longer filter by brands, and the color filter doesn't work either. I'm going to cancel my premium account and not recommend this app at all.

Not a very friendly app, and with many flaws, (and prices have gone up!) 1. No size guide within the article (maybe not in the app at all). Can't know which to order, especially for underwear. 2. Search results are excruciatingly random. Each article is presented singularly for each color variation. So you may get 1000 results to browse when it may only be 600 articles with color options. Not to mention that filters don't apply; I chose slim fit and still got presented with oversize items.

Can't even scroll through a search without being bombarded with ads for other stuff! Awful experience. If I'm searching for a product on your website or app, is that not enough for that I'm planning a purchase?! You must throw in my face ads for other things I don't want!? 3 articles- ad- 3 articles- ad-3 articles... My god!! It's SO ANNOYING!!! Worst than bloody Instagram and their constant ads! This has gone to far! I hate it!

My account payment method all of a sudden was restricted to credit card payments. While trying to figure out why and what can be done, I was told in a polite manner that there will be no information provided and nothing can be done. And maybe it is linked to the items ordered. I tried changing the basket content, but the outcome is the same. After communicating that there was no further feedback.

Functional, not optimal... The filter by size feature is very unreliable, it not only shows products where the selected size is not available but also a lot where it never even existed. As someone bigger, this is very frustrating. It's a pain that there no way to use filters in the favourites list. There are multiple typos in the Hungarian version in very visible places "Mormál" for pant length, "kisebbenk érződik", etc. I like the outfit inspos but there should be more for fun.

I'm no longer using this app because now I can only place an order if I pay in advance by bank transfers, which for me are too expensive. I have no other option, like credit card or PayPal or "try first, pay later" (which I used to choose). Customer service is useless. I already didn't like the fact that you can't change the app language and that you can't create folders for your favorites but I really liked that you can filter items by material, although sometimes they are VERY wrong listed

Is there any way to change the app language? It's automatically set depending on my location. It's pretty much impossible to use search function for products in latvian. Some of the product filters haven't been translated at all. Some product categories contain the same products, but are named differently. Switching to english would help. Also, it would be nice if it would be possible to visit brand directly from the product page.

Missing payment options. Whenever I used to order items from Zalando, I always chose the option to "try first, pay later" and now the option is no longer available. They are so terrible with accurately describing clothing sizes that it's no longer viable to order from Zalando. I don't want to wait for my money for 3 weeks after returning an item so I guess I will not be shopping at zalando anymore.

Doesn't work, gets stuck and sends error messages every step of the way. Eventually managed to order some clothes after I separated them into three different deliveries and paid the delivery fee 3 times over. Also sent me back to login after completing my order, and then to the payment step again so I almost ordered the same thing twice. Absolute mess of an app, takes 2 hours to just order a pair of pants and some shirts. Will never use zalando again. Update: ordered size 32 pants but got 28..

The app's backend is a mess. I'm trying to add a product to my shopping cart and I get the message that it was added, but the cart is empty. I was trying this for a week and I can see the product's sizes beginning to get sold out, meaning that other people can buy them. I contacted the Zalando support and they basically said "well, it is what it is" but with more words...

Haven't been able to checkout for the last few days. I've uninstalled, logged out, logged back in, checked my settings, profile and account info and still can't checkout. Got a full shopping cart but get an error message every time I try to buy. They musn't want my 💰. Given three stars because I've shopped with Zalando loads of times without any trouble.

The app is very easy to use. The one things that can be improved are the pictures of the items. Some of the products are presented without a model which can be very confusing. Nevertheless, I love Zalando for it's free return and dispatch and that there are always return formulas and you can just stick them on the box and return the product. It very helpful when you do not have a printer, and it's just simpler and faster.

Never had any issues from Zalando. I love it. I have ordered from them alot and there was never a time that I felt the item does not match its advertised version on the website. There is something for everyone. With all that said I wouldn't mind individual promotions/offers for members with for example over 50 times of purchase. Just a thought 😁 also I have seen other places that give a small amount of credit for birthdays. That would be also nice.

The app is okay, not the best, using the website, even on mobile, gives you a better user experience. For instance, I'm now having problems with an item I wish to return, because while I was choosing between the given options, the app got refreshed and now I just don't find the item anymore and don't know what option was selected to return it, because there is no info whatsoever on the app. Using the website, I can see at least that the item is in the list of the ones to be returned.

Horrible customer Service. The products are out of stock most of the time. 'Get the look' shows nice outfits on the pic but you can't really get the same item, sometimes the product they offer is totally different like instead of a jacket they suggest a long coat (which doesn't look like at the picture) this is annoying when you scroll through different outfits and when you really like something you cannot get it...

Since updating to the latest version, the app doesn't work anymore without problems. It is freezing all the time and I have to close the app and reopen it then. Well, as I am not eager to start my search new all the time and scroll through items I have already seen, I can only assume that Zalando does not want me to browse through their catalogue. After starting my search for the fifth time for just another freezing, I finally gave up. There are other sellers with stable apps.

Bug found, but nothing is being done about it.It happened twice now, that I have x items in my basket, I click buy and all of a sudden the total amount changes. I go back to my basket, refresh, still x items for the same price as before. Click buy again, and again the total amount changes... when clicking "change" to change payment method etc, I see I have x+1 items in my order. Going back to my basket, still x. So if you don't pay attention, you buy more than you want!

Great shopping and return experience. Every item is sent with a return in mind so you get a printed return label and the package can be resealed on the spot for a hassle-free return in case you're not satisfied with the product. Compared to Amazon, shopping on Zalando was a breeze. Great prices, great shipping and return system. Five stars from me.

You've changed the way how prices are shown.. Now you advertise with reduced prices that are not even available, no matter which size I choose. I did not pay attention until I saw the prices on my invoice. Thanks for that. You just dropped from my favorite go-to online shop (which I very much trusted in), to just another cheating company on the internet.

Just had to deal with the support again within a month, my address put into this app, seems to have some legitimate issues.. Either its automatically split up into Adress 1/2 fields, or my packages arrive either with handwritten text, due to missing address info - or not received at all! I've had it with Zalando, they offer no support and won't get a tech to look at it and simply said, "they have no idea what's happening". Excuses everywhere isn't worth the lower price, I'm done!!!

The app is in DESPERATE need of some organazing tools for the saved items. It gets messy and hard to find a product when you have saved a lot of items. I'm having a hard time finding a product that I had saved a month ago and have to scroll endlessly just to find it when I could've just searched for it in the saved items section. There's one other thing lacking and that's the ability to pay with "Klarna". Please add them.

App is really good and intuitive but it has some room for improvement. I wish that the stocks are replenished more often and also when something not available, I should not have to add in my email again when asking for updates, especially if I am already signed it. It's very annoying. Also would like more shipping options like 2 da delivery or something like that. Takes a bit too long to get my products but otherwise cant fault the service. 😊

Good app but not perfect yet when it comes to being an added value in comparison to the website. Possible areas of improvement include: - It should be possible to set certain filter criteria (such as size) as default setting, in order to not having to reset all the time - If an item is not available and you want to be informed about its availability, the app should automatically take the data from the profile instead of having to enter the email address and name each time Not enough space for..

The app is easy to use. But their delivery system sometimes fail. My second order ever with the app was sent back without informing me, as the delivery agency said that they could not find my address in Berlin. They had delivered to me to the same address for the first time without failure. The delivery is also comparatively slow. I stopped using the app sometime back as it's not so good when you cannot trust them when they have bad delivery service. The order they failed was a surprise gift!!

The app is pretty good and easy to use. the only improvements I would like to see are the option to shop matching sets in the same search. In general, there could be more size options for bigger size ranges for shoes and clothes. Also, if you register to be notified of when a product is available again I wish it would show similar styles that were also in your size.

I love equally the website and the app. Every now and then I will put items in my basket and keep them there until I can afford to buy. If they get on sale I get notification about a price drop. Same applies for items which I added to my favourites. When I have interest on certain item at the bottom it shows me similur items which I may like, additionally,it shows you other items from the same brand. It's just brilliant, and the suggestions are really good. I love it!

I guess there is no better place to address this. The user interface is mediocre and the profile data seems to be out of sync with the website but that's not a big problem. Marking my order as returned without clarification is. Contacted CS on Facebook because there is no live chat, then I was being told there was a "technical problem". I suspect there was a pricing problem and they should at least be transparent about it. 3 stairs is fair, but it is also rating the company behind the app not only the app itself. Unfortunately these two are intertwined.