Vault - Hide Pics, App Lock

this app can't be deleted from my phone and it's has too much ads

why can I not hide sms in this version???I have used this app for years and never had a problem...I'm not happy

Nice app

Extremely Nice

amazing

💔

trial

good

exceptional

good

good

This App is the best ever?

too many ads

nice

stupid apps, too many ads

❤❤❤

Video delete auto Why can´t save well no upgrade 😕😞😕 why delete our video 😭

I enter the password but showing it is incorrect how to reset the password and i don't link it to my email

number one ,if you want safety on your phone get this ,I have been using it for 4 years wethout any problems

when I have this app I'm secures

ভিডিও

app please support is my family deta recover

good App

Great App

thank

their is no option to access your cloud backup to delete or manage it . please do something about it

very nice app.

review

Secret

I am requesting a refund of $10.91

very useful

VaultHidepi

very secure and easy to use

fantastic

good

great

basically worthless now because you can't get through the pop-ups to see your photos

nice application

gooooooooood

A very very good vault comparing to other apps

why app not showing

it works good hides everything that I gotta hide

😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

Valt,Hide App Pics Look applicable 5***** five stars ratings for this one.

Really its work full app

good good good

Everything is perfect

nice

im the only user

very good application

good

thanks you feedback 😃

vlo

very useful

Good App and Good Working but I just want to know some little information regarding your app,please

perfect

Hi dear support team I've been using this app years ago but unfortunately I upgraded the version. so right now I'm unable to assess my data. there's a problem they asked for SD card permission but all permissions are already granted since the first day. so please resolve my problem as soon as possible. I'll highly appreciate your kind regards

I checked, but my security email was not set, and I do not remember the security questions or any recovery options. Please help me manually verify my identity to recover my 5 years of critical files."

UPdated review: WAS 4 star "a good concept.. can't renew subscription. Always gives "error" message how can we subscribe" Now: Zero! All GONE! 10 years + of pics, vids, and contacts GONE! no one answers the emails total loser

i mistakenly deleted my valt app with some important information kindly assidy on retrieving the data .

Sample app

good

my private videos and pictures I don't see

this is the best ,I can't rate you less, my experience with vault is top notch, thanks a lot

I have been using the app for the last eight years but after the last update I am unable to access my data "SMS etc" please resolve the problem as soon possible.

top notch app

good 👍

good

good

good

old my photo remove from vault

perfect app

well

𝐴𝑚𝑎𝑧𝑖𝑛𝑔👍

amazing

best

good

Excellent app to hide my staff

Yes, absolutely.

very bad and rubbish app with too much adds and very late opening

topnotch

Good

forgot password.. couldn't access my documents and photos.. really need help. how can I retrieve my photos and videos

good app

Good For Data Protection

i dont understand , i have a new phone but i cant login Vault to transfer my photos. i cant use my email and password to login. i cant find a "login" button on the app

no need

Very good for privacy

good app love u

excellent

ᴮᴰ〆Nirob☞Vai✿࿐

So good

save app

Dears ,does any one know how to restore my data ,I have reinstall the application and lost everything,now the the application doesn't allow me to restore the data ,what I can do,anyone has an idea ?

এই এপস কেউ ডায়নলোড করবেন না 😭😭

bad bad app I give it a 0

why always slow

nice

Very useful

nice

Won't renew, payment declined. I've tried 4 different payment methods and they've all been declined even with the card I've used for years of having this app! What is going on? two other apps just renewed and no issues!

Never install this app. This is a junk app, the worst I've ever seen on the Play store. It's supposed to be a security app for hiding photos and data, so why does it need permissions to access my call logs, modify the interface of other apps, and even reboot my phone.

I forgot my Vault password. There is no Forgot Password option. I have important photos/videos inside the Vault. Please tell me how to recover the password without deleting the app data.

I hate that there's ads soon as you open the app. it's a vault. please do away with the ads!

constant non-stop advertisements won't even allow you to access your own photos and stuff you've saved lame!!

vault app delete all of my data I had'nt open for long time vault app now I open the app there is nothing I hope vault app team will recover my data please

No problems with it yet, been able to backup and retrieve files. Ads are annoying but hey, the app is working alright

I lost all of my important photos stored in the Vault app. I hadn't opened the app for a long time, and when I did, all of my pictures were gone without deleting them. These photos were very valuable to me. Please help me recover them or explain what happened. I hope the support team responds soon.

Please do not open my resume. I give the correct password but the app is not opening. And secondly, the password is not changing. The gmail account I linked to was not even a security quota. Please help me۔

Dear Vault Support Team, I am writing to report a serious issue with my Vault app. All the pictures and videos I had stored in the app have disappeared. I can still log in to my account successfully, but none of my photos or videos are visible anymore. These files are very important to me, and I would appreciate your urgent assistance in recovering them. Please let me know: Why this happened. Whether my files can be restored. The steps I should follow to recover all my pictures and videos.

can't restore videos after getting a new device. Even after keeping all my data backed up, after getting a new device I cant restore data from the cloud, I consistently get an error message to wait 5 mins been over a year now.

I lost all of my important photos stored in the Vault app. I hadn't opened the app for a long time, and when I did, all of my pictures were gone without deleting them. These photos were very valuable to me. Please help me recover them or explain what happened. I hope the support team responds soon.

The app has improved tremendously compared to the version I had back in 2016. It's a whole lot better now than it used to be.

It showed me the password I entered is incorrecet which I am sure is the one I used always

It was working really fine before but since 2months now I can't access my files anymore my password doesn't work, the renew password email is never sent, and every attempt I have made to reach out to them has been met with silence. Just putting it out there for new users

Update: For the past few 4 YEARS I've had an issue with my PAID premium membership. I've sent several emails to have it resolved and have gotten NO response. I used to like this app, now I'm extremely irritated and disappointed with it. Last time they handled my issue quickly, not sure what the problem is now. 😒

This app used to be really good. I have switched between paid and free service over the years. Been able to backup and restore on numerous occasions and on different phones. My issue is that that some of my pictures are showing in the library, but when I click on them I just like a black screen. It's really frustrating. None of the upgrades have sorted out the problem which is hugely disappointing.

Video deleted by itself and can't retrieve it. Bad support system. Emails sent to support are rejected or not responded to. My email fails to bind every time. Is the application no longer functioning? It's not even allowing me to login into my account. I get system failure message. No way to contact support. All locked up

I've been using and logged into vault premium for several years now and have already upgraded my phone from one to another with no issues. The problem I'm having now is that when i tried to renew the subscription it gives me an error message stating "Your network connection failed. We suggest you wait a few minutes and try again. " and never renewed so now it saying that my account is expired and no matter how many times i try I'm getting same message. Please fix.

I have used this app for almost a decade, every couple years the price seems to go up, but the app has gotten glitchier the past few years. Also I can't get my account to bind to my email, the cloud backup and restore doesn't work properly. When I restored everything to my new phone there was a bunch of stuff missing so I ran restore again and I think I got most of my stuff on my new phone now but I have duplicates of alot of stuff now. Wish there was a website to access the cloud to manage it

Had a while, and its great at what it and simply hides things away. I use it so when the kids play games they don't delete things accidentally that I really do want to keep Only issue i have is the annoying prompts to activate premium features, and if you do (which I did once) you get charged by a premium text message, so watch out for that one. Now since update (2024) lost all files stored , and way too many ad's, and why does it need access to all file's including not related to app

Needs too many permissions. I wanted to use it simply to hide local photos, so I denied it all but access to my files. The app literally will not allow you to enter until you give it access to your SMS, Phone, contacts, files, and location. Files I can understand, but the rest are not necessary for what I intended to use it for. Truly a shame.

This app auto deleted all my videos that I saved over the course of two years, approximately 125 videos...just gone! There is no customer service option to even try to troubleshoot the issue. These were irreplaceable videos! I am just left with nothing, all the memories lost. I would not recommend this app at all.

I've never left a review in and app before but this was awful. I put a video in the vault after installing this app only yesterday. Today, the video is completely gone. I can't even play it. I tried exporting it back into my phone and surprise surprise when it exported it didn't export correctly and it's just a still picture and when I try to play it, it says it can't play the video. So now I have a video that is lost forever. Thanks for nothing.

Was working great for years until recently when it corrupted some of my videos and wouldn't allow me to play or redownload them. Wasn't able to find a way to get in contact with customer service. Also got a new phone and tried to switch stuff over but it wouldn't let me and just kept showing errors. Going to delete it now since I can't access it on my new phone.

I've had vault for 5 years and one day I wake up and everything in it was gone. I've emailed the developers numerous times but I still get no response. I don't think they check their feedback. This is sad cause I use to give this app 5 stars. And apparently the developers dont even email you back... sent the same email 5 different times on 5 different occasions.

I've used this app for years like many other users, however lately it's been a total nightmare. Like others, photos and videos go missing without explanation. I've been unable to link my email from years now like other users. Most of the time I can't access the application when I enter my password. Owners of this application apparently don't care anything about these issues.

Saved most of my pictures and videos on it and saved it on cloud as well, all I discovered was I couldn't access a single information on the app, all efforts proved abortive, was mad cos I actually relied on the app that my pictures were safe, and I deleted the original cos I thought I had it well protected, not knowing it was a total loss for me. Am trying to restore my data and all I got was to login again after 24 hrs to activate, tried it like three times now.

I've had this app for years and used to love it but not lately. It won't letter me link my email to my subscription. It charged me multiple times for subscription. My videos keep disappearing, but only the good ones. ??? Have sent numerous emails requesting support or assistance and never received a reply. Used to be 5 stars but this combination of problems and the lack of communication and resolution only allows for a 2 star rating.

Customer service is non-existent! I've emailed several times from Aug 2019 to present day about their faulty password reset and haven't heard back! I had a premium account back in 2014 and had everything saved to their cloud and trying to regain access. Their password reset page asks for a username, which I've been entering my email address but it's not accepting it.

This app was amazing up until two years ago however I no longer trust it. It's incredibly difficult to switch devices. Even though I paid a subscription my account was cancelled and I couldn't access the files I stored. They seem to keep switching parent company from NQ to Lexing. I'd rather store my files elsewhere. Customer service never responds and half the support links go no where.

08/26/21 UPDATED I have been using this app for over 8 years, and has been flawless until the last few months. I had a problem that my account locked up and I couldn't do anything, contacted customer support by email which is the only option they have. Ended up deleted my account and recreated a new one and cannot get it to bind to my email. I've sent 6 emails in 2 months and no reply. I get constant notifications about binding my email that will not let me do. Customer support is horrible.

There are plenty of photo that the app just won't import, sometimes just renaming them will be enough, otherwise they will just not be imported. Another problem is that there is no way you can open a video or photo and just navigate your album through the app, you will have to close it and then open the next one.

I've used vault for the longest time. And I have always recovered my data. Amazing app. A Worth safe. I have so many memories I stored In the vault app and even when I lose the app, I still get to restore all my media files. Big congratulations to the team behind the app. And as a user, I am very impressed on how I can add my storage just by watching an ad, that's definitely a win win. Keep up the great work 🔥.

It once was the best app to have but I recently updated my phone and I tried to restore my pics and vids... apparently an error message pops up about my account being suspended and to return 24 hours... It has been to weeks! I reached out to the company via email since that's the only we can communicate and there has been no response... that's so upsetting

Not loading or importing.... All of a sudden I can't get to any of my photos or videos. I also can't import new ones. Please fix this issue without me losing all my pics/videos. I have pics/videos of lost loved ones that were too painful to see on a daily basis. Please help! I've had this app for over 5 years and am even a upgraded paid "member." I've never had a problem before now.

I have head this app for years... I have loaded my personal files on it and backed it up, now when I have to retrieve it, it won't let me through, the team that built it, won't even bother to assist with it, all I'm saying I'd you are wasting time downloading this trash. I wrote them emails but no answer at all, hopefully when they read this review they might answer me back on my data.

Very good app UPDATE: A year later, and same problem! I have been using this app for a few years without many problems. The app will not allow me to transfer my premium subscription to my new device. I auto-renew via Google Play but, developer keeps trying to get me to pay again for my premium access! I have reached out to customer support with several emails, but not a single reply! Also, membership transfer/bind button does not ever work. Can you please provide some support for your app!

Ok so, this app is amazing, you get everything they claim and more but...there is one MAJOR problem. Now, I understand that ads are important, but, one of the ads, the ones that pop up on the pass code screen. If you press continue to vault, you won't actually have to type in a pass code.

It does the job well but it's a minefield of ads. I don't mean a few ads, I mean if you press the wrong button (which is easy to do), you've opened an ad up. The pay version is too expensive to purchase so you're left with this nightmare of ads to navigate. I would try another app but this one does work the best. You say you removed the ads from my account. How? I just opened the app and it's an avalanche of ads! I understand that you need to generate money but this is ridiculous

Files are gone, app stays in loading state, nothing can be recovered. Even before this issue, there were too many ads. I understand the need for ad revenue but 2 ads for every video watched is ridiculous in my opinion. As it's current state, do not install this app.

After the latest update all my files are gone. I've found the folder where they were stored as .bin files and transferred them to the new folder where the app encrypts and stores locked files but the app still won't recognise them. I'm so displease because these are really important files and I don't know what to do.

I figured out how to get your pictures back even if it tells you to retry after 24 hours. You have to go where it says to restore pictures. Once it says no click the link and down that version. Google doesn't allow this version because it breaches certain issues so you have to download the potentially dangerous version. Once you do you have access to all your stuff.

Before i find the files in ( system android ) so i can move them transfer to the laptop. Now after u made this update!!? I can't find the files. And by the way, no benefit from the app because after i hide the files i can find them again at the same place either in Gallery or in file manager. So Return the app to the old model please.

Had the premium version and let it expire, got a new phone and purchased the premium version again using the same email but keeo getting my account was suspended and check back in 24 hours. Well 3 weeks later and multiple unanswered emails to support i still can't restore. When it worked a year or so ago it was good. EDIT because you can't respond to a reply to a review: I have emailed support 4 times since reactivation but this is the only response I have received from them.

I tried to restore files from cloud like i did 2 weeks ago. But it keeps telling me "a part of the data was not restored due to network problem. check you data and try again", but my network is working fine on my device & other apps. Again, it doesn't load my storage details left. So after it tries to load for some seconds, it always tells me "storage details are currently unavailable". I have just updated my app now, but the problem persists. Please, i need help very urgently. Thanks

Now this app is causing a lot of pain. Some of the videos I stored are unplayable. And if i restored them back to phone gallery, it will not appear there. Seems like when you import it to vault, it will erase the original path. I am pretty sure I have been doing the right way. I've been using this app for like 4 or 5 years? Really disappointing. Giving you guys 2 stars.

I have been using it since 2017. I Stored every important moments , vids and every special moments (eg. Scoring my first ever goal for my team) and there were so many moments which i couldn't keep in mygallery due to storage problem or so It was fine yesterday.So,today i went for some important documents which i needed for a purpose And i checked Everything was gone. Completely Vanished Not in the trash can or nowhere! Extremely disappointed want a reply from the devs to help me recover data

I used this app a few years back and it was good. Now it sucks. A pop u say your photos will b deleted by other apps on my phone if I dont upgrade. What a joke they just want money. Also using the 2and time around I noticed photos that were in the vault that I didnt put in their. And when I tried to import photos it only gave me a choice to import about 10 photos, but I have over 300 and that goes also for my videos.

Its a really wonderful application that provides that privacy one needs. But the problem with it nowadays is that, Some files you hide their would still be displaying in your phones Gallery. And the App Lock as well is just a Ruse, After some few hours the Apps go back to been Unlock. It's only until you visit Bault again, the App returns to being locked. And After few Hours, the Apps go Back to been unlocked. It's so frustrating.

It has slowly been devolving, it's like the developers stopped once it became popular. Pictures keep showing up and it does not hide the text messages no matter how you import the contact. Been with them for 2 years prime, time to leave. Now more adds and they don't hide pictures the just copy them in to vault and leave them I your gallery.

It's rare for me to leave feedback if it is negative. I just check the options, PERIOD! My intention is for other users to take into consideration before making any in app purchases on this App. Also, after a 27 minute hold to customer support, I was told the main reason hold time tends to be lengthy, is due to a training rule taught for all customer service techs to prioritize calls according to each customers individuals rank. Meaning highest level from points earned, in app purchase, etc.

Would give 0 stars if I could. I've paid for this app for years and was led to believe that paying for it backed up and protected the data I put into it, otherwise I never would have wasted the money. I had to factory reset my phone unexpectedly and thought my data was saved as promised. It now says no data to restore. Avoid this app and do not trust them to secure your files.

All of a sudden for no reason the password I've been entering for YEARS doesn't work on the calculator app or the original and then the password reset is failing to send me a code. What gives? I have emailed several times again and no response. Clearly you guys don't care unless someone is paying. Thank goodness I didn't re-up my subscription.

Do Not get this app, they steal your photos/ videos. When subsribed it will not let you unsubcribe!! It tells you "thank you for your upgrade" ffs and upon account deletion it will repeatedly tell you "wrong password" or "system error", you have to keep spamming the button to eventually get through to deletion. Very dodgy app and definitely would not recommend. Also have used it for years and over the course of that time i have had photos and videos ended up going missing.

I get a message that my premium subscription has expired!..Even though I have 3 months left on it!...I also can't see my photos or restore from cloud. I don't know if they are permanently lost or what. I have used the apps feed back for help with this issue, along with screen shots of my receipts for the last 4 yrs. I still have not gotten a response from NQ. Something similar happened 4 months ago when I xfred to new phone. All photos lost. Terrible no help. Will not renew if not fix

Latest update broke it all. Did a "backup" on the app on my old phone, and the restore doesn't work. It claims if you wait 24 hours it'll work again. Guess what? It doesn't. Website to reset your information doesn't work, and customer service doesn't respond to your emails. I even paid for the "premium cloud storage" that is clearly a joke since I doubt my stuff was even backed up anywhere. Scam artists. Update: 3 days after they supposedly had a "tech" fix it I'm still having the same problem.

I have used this app for several years through several phones and never had an issue. I got a new phone recently and whenever I try to restore from my backup it tells me my account is suspended and to wait 24 hours. That went on for a week until I decided to sign out and try signing back in but now it gives me an error saying to check my internet connection. Doesn't matter if I'm on wifi or 5g cell data. Cannot find a way to contact the app developer to correct this either. Very disappointed. I have family pictures that can never be replaced saved in that backup.

I used to love this app! But for whatever reason it corrupts my pictures and videos taken on my phone! Including my daughters 16th birthday!!! They either show up as grey squares with an exclamation point in the center and the videos are unplayable. Or blurred verticle lines. Thanks for screwing up all my pictures and videos!!!

Dear developers, I left and uninstalled your app within first 3 minutes of downloading it. Please do not try to sell premium before people have had a chance to try your free product. I know you need ads but if people cannot try your app because of too many pop up ads, they will leave, just like I did. You need to learn how to market your product if you want to make money. I left cz I couldn't even try your app. Just too many 'buy premium' prompts and ads. Sorry.

I have 68 videos in cloud storage that will not restore. I've been messaging for over 1 year to try to get help but I've had no luck. Customer service and support is horrible. Tried again after you told me to and it's still doing the same thing. It says I have nothing to restore but yet there are 68 videos still on the cloud that I can't access. When I try to restore it only goes to 15% then stops and says, there is nothing to restore. Yep, Still doing it! THEY ARE NOT on my phone! Please help!

This use to be a great app for hiding things. But now I get tons of pop ups and notifications saying my photos may be accidentally deleted if I don't upgrade. It's not so secretive anymore. I don't mind paying the $5 a month but gosh I'm afraid to pay and still get the notifications, it kinda defeats the purpose of have the app. Also the advertisements have gotten way worse. I use to have the upgraded version and noone knew it was even on my phone. But, now you constantly see popups from VAULT?!

It does it's job. I'm using the free version, and it's pretty similar to other similar apps. What I found better than other similar apps was it was easier to upload the pictures and videos of what I wanted to hide. Also other apps while you wouldn't see it in photos folder, but if you opened a file manager it was visible. I have private photos that I don't want people viewing, and people have deleted photos I want to keep this prevent them from deleting

I am facing an issue from last 2-4 months that whenever I try to recover video files from my cloud backup, it automatically recovers photos but no videos. I have also sent you an email but no one has actually replied to me now. I want this issue to be sorted out otherwise I may switch to some other app. I can change my review only if my issue gets resolved. Thanks

I have been using Vault for years now, but all of the sudden the app doesn't open anymore... don't know what happened. My phone is a Xiaomi Mi A3. I tried downloading earlier versions, but nothing changes: the app doesn't open and after I click like 100 times the screen goes black. If I try to force close it, the system says it was not even opened in first place. I am really frustrated right now...

Keeps pictures that you don't want people to see safe... Especially great if you have kids. *Update as of 11/2/19 I've used this app for years and faithfully paid my fees. I've switched devices a couple times and everytime I needed assistance with it. Then all of a sudden I lost everything in there. It's gone. I've sent a ticket and emails, paid for it for 2 or 3 more months... yet they still haven't responded... So I'm cutting my losses. Canceled my subscription and am deleting the app.

I like the app but it has changed from what it used to be 7 years back. There was an option to reject or mute selected calls and wipe them from call logs but that is no longer available. Only that is disappointing me, otherwise I love the app. It is one of the best apps ever. Please bring back the option and get better rate from most of us it would be 5 stars from me. Only if that can be brought back. Thank you!

The reason why they want to access and record my calls before I can use the app is more suspicious. I had to uninstall it and look for a better app with fewer demands on how to access my calls. You shouldn't be recording peoples call until they request that. That is some useless excuse am getting.

DON'T INSTALL THIS GARBAGE. Used to be one of my favorite apps for years until recently. Vault decided to add some type of annoying app shortcut drawer without any permission. Every time I touch the screen in each of the bottom corners of the screen, this thing annoyingly opens up. It wasn't until I added an Airpush detector that I knew it was Vault causing it. Uninstalling this b******t app.

The ability to create folders for video would be great, being able to move files from one folder to another without exporting them would be great. And honestly if it was a flat price not monthly I'd buy the premium, asking for a monthly fee for something like this is just a poor choice for business in my opinion. Just make it 10 or 20 bucks and bee done with it.

When using the app free you are constantly bombarded with messages telling you to buy premium or upgrade as they put it. Quite intrusive when it starts going on about it in the notification bar !! . The worst part is how this app displays adverts on your call dialer when you make calls.

PLEASE HELP. This app was alright until all the annoying ads that pop up right as you're trying to enter passwords. And now I CANNOT UNINSTALL this app. I've tried everything. ITS OVERHEATING MY PHOME. There isn't an option to uninstall it at all. When I get on app store, there is a deactivate button that I try to click and a message says "App must be deactivated before it can be uninstalled" but it won't even let me deactivate it! I have taken away all permissions and tried to force stop.

I had an issue when I got a new phone and tried to transfer my paid application over. They responded quickly and explained how to activate the premium version on my new phone. ** Update** I wish I could press and hold on messages or call log items to select, then select multiple items to delete all at once. Currently I have to delete one at a time which is a PIA. The SMS also does not seem to be able to import my side of the conversation, it only imports the hidden contacts side which is also a PIA. I cant even select my messages to import. Its still a decent app though.

great apps. love it so much..hope soon it will have an option to folder pics and videos. also night mode would be nice. thanks a lot. please please put back d old style that when you open the videos you will see the whole gallery. and when you hit back arrow. thats the time you will see the hidden videos. same also in images. thanks a lot.

app works earlier very well. but now it is not. even after giving all permission app is getting killed easily. and it stops working. when we see list of running app Vault is not shown but when I kill all app it also gets killed and all the locked apps are opened easily without asking key. if we start vault app again, then if we open locked app then it asks key. this behavior is on redmi note 7 pro mobile.

Dumb enough to purchase a subscription. It states on the app that premium members are given priority. Exactly how long do I have to wait for a response? I can't transfer my membership, can't sign up to cloud account, can't add Settings to app lock. How do I get a refund as I just don't want to cancel my subscription I don't want to pay a penny for a disappointing app? **When using vault to block apps, all one has to do is disable vault appearing over other apps in Settings and it's OPEN SEASON!

Forgot my app password. Unable to recover it. Pls help Team Vault.. m ready to purchase the paid version. not set email as when i installed the app, it didn't had that feature.. neither do i have cloud backup. pls pls help me to recover my password...as have saved lot many important things in vault app. would really appreciate your efforts for this.

PLEASE DO NOT INSTALL THIS APP! IT IS NOT RELIABLE! I installed this app almost a year ago, I even paid for it to get the premium version for the cloud backup service. I stored important family photos and videos on the cloud. Now I am getting weird errors like "Your account credentials have been expired" and "System failure". Thanks to NQ Mobile Security, I have lost all that data. If you want to lose your data, you can install this app. But if you take your data seriously, invest in a better cloud service app.

its ok... i have the basic (free) version and am supposed to be allowed 5 apps. as of now I am only blocking access to 2 apps, and I keep getting a prompt to upgrade whenever I try to add another app. I will mention that I have been able to add a 3rd, and it 'seems' the only time I have this problem is when I am trying to add two 'messages' apps.

Shouldn't need to give phone access permission. Out of no where i started seeing a blue screen caller id type thing come up during the my calls, i thought this was Android related so left it a while. Eventually i realized it was coming up along with the Android caller ID, and said whosthat.dialer at the bottom. I Googled only to find out it was a malware that collects data from Vault. Other annoying functions I didn't want also kept being added, taking up space in my phone.

I've been using this app for a few years now and i never really had a problem with it until now. I use it to lock a few apps. and it works for some time but usually a few days later i notice those same apps don't ask for my passcode. So i have to keep opening the vault app just so the app lock will work. it's really starting bto get on my nerves.

The free app is ok but once I upgraded and put content into my cloud I have no way to access them except installing back onto the vault app. I upgraded because my storage on my phone was full. There needs to be a way to view the content on the cloud storage without downloading back into the app. Also, it keeps telling me my storage is full on my phone but I have over 44 GB's of internal storage left so i have plenty of room. I currently have 76 videos that i cant access!

I installed this a year ago and deleted it 2 months later. The app get updating itself and showing a notification that it was up to date. Why would an app that is supposed to stay hidden announce on my screen that it was there and up to date? I cancelled my subscription but the company charged my visa again last week for another year's subscription. I tried contacting them but all they have is a phone number and mailing address in China. No email. A bad product and fraudulent charges.

My phone was stolen. Got a new phone, installed vault and attempted to reinstall my premium that I had already paid for. The app knows that my membership is current, but it will not let me upgrade without paying for it again. The ads on my phone are overwhelming and looks like I will probably have to find another app besides vault to do what vault should do. Save your money and look for an equivalent app that will do what vault is supposed to do.

I can't install vault even after several tries. Every time it says can't install app try again or get help troubleshooting. Even after following all the steps in troubleshooting it doesn't install. This is disappointing as I have an account and some important files are stored in the cloud but now I can't access them. Fix this problem ASAP

This was my go to app until they forced a feature where I would swipe from one of the bottom corners that had shortcuts for quick settings and was forced to show ads. So there was an ad no matter where I was, home screen, settings, any app. I couldn't find an option to turn it off in the vault settings. I hope you guys stop trying to expand on where you are not needed. I downloaded this for a secure media vault, nothing else.

This app collecte your data, call records and contacts. Everytime i end a call there was a display on screen of the contact name from there database, like it does in Truecaller, but this is weird, names are not accurate, no button works on screen and it disable screenshot and display ads. They also have a option to see privacy policy and it states they collect all kind of calling related data. First i didn't know it was this app, but after no other possible explanation i look into it. And not just this, it also makes a shortcut bar display when you swipe from right or left corner of screen. Do not install and trust this app, your data and privacy is not safe.

I deleted this app as it completely failed and reinstalling it did not work. It was sort of OK for quite a while but once ist added support for Android Oreo, it just fell apart and got worse every update until it was simply and completely unusable. You asked below for what happened. It is too long for this and so I have emailed it to you.

After the Sep. 30 update, it freezes up and crashes, and I've been unable to access it or any of the files I've saved onto it since. This is a prime example of what happens when you try to fix something that isn't broken. And by the way, NQ, quit trying to hide what your real reviewers are saying about your app's recent shortcomings by padding them with your obviously bogus 5-star "reviews". It's getting annoying, and it shows your REAL customers how little their feedback matters.

Hi, I'm using vault application from almost 4 years and i found it very useful and easy to use i never faced any bugs or errors in it... but now from 30th September 2018. Vault application becomes so annoying to me. I want to open my vault application but it won't. Whenever i touch vault application logo in my Samsung note 3, mobile got hangs i even can't uninstall it because of device administration settings. Now i don't know what to do...so plz fix this as soon as possible.

Conceptually, this should be a good app, but it doesn't live up to billing. 1st, contacts imported into the app 1st have to be contacts on the phone. (U can create a new contact within the app itself.) This makes no sense for a contact that's going to be hidden. 2ndly, Once a contact is in the app, u can't alter the name. Lastly, & probably the strongest reason for not purchasing this app: poor customer service. After an update the developer pushed, I LOST ALL MY CONTACTS & information on them (including all the texts exchanged w/ that contact, the times we called one another, & all the notes on that contact [think birthdays and such]). The weird thing about this data loss is that it only affected my contacts. My hidden photos & videos remained in tact. But the volume of important data lost is unimaginable. Some of these contacts (& text messages went back years). I reached out for the developer by email twice, but never got a response. I'd hoped that since I'd once been a premium member that my data might somehow be retrieved, but I hadn't kept premium because most features weren't used. You should probably buy another product!

I recently bought a new phone and my paid subscription did not transfer over. I even uninstalled the app and re-installed it. I have sent 3 emails through the app requesting assistance and I have received no response. Hopefully I will now. Thank you, the directions below helped. I just wished that I was provided the information after the first email I sent.

This app is great aside from the sneaky overlays it does on your phone at random. Causing terrible ads to show up randomly. One just showed up that if you click on the ad it goes straight into the vault without needing the password. Only way to remove these overlays, which can steal your passwords mind you, is to delete the vault app. What a scammy product you guys have.