Text - Live Chat for Business

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Crashes often on the desktop and is not great on the phone as well... try something else...

the mobile app is failing to open even after entering the correct login credentials

can't find live chat personal

Doesn't work anymore. After the update, it started crashing when tapping anything, now is not usable. Also their AI and queueing are the dumbest I've seen.

nice

This URL is a secure invitation link for creating an account and joining a specific team on the LiveChat platform. It likely connects the user to a company's customer support dashboard, and it is crucial to ensure the link was received from a trusted source.

Good

stpid service livechat tyup with tiranga app I lost 300 fake game or fake service I lost too much time or money ...and don't use any app where livechat is a customer support ...think not problem this app problem customer service like insurance wala

not great.

good application

good luck 🤞

randomly forces me to log back in

Big new update but you can't create a ticket anymore - I press + and the app just crashes. Way to go!

good application

The mobile application is terrible compared to the website. Many times it doesn't show user messages, and when you close and reopen the app, you find that you have a lot of messages. It has bugs and often doesn't indicate that a user has messaged me. Please update the mobile version. Please address this as quickly as possible.

chat has a notification issues and messages do not load instantly on app.

Since the update, that app has become frustrating to use. It takes too long to send messages and keeps geting stuck every minute. It's no longer as smooth or reliable as before.

app is rubbish.. keeps hanging. logging out.. chats not loading..etc

great app for social media support

the app is not working properly

very poor

excellent

Since the update, that app has become frustrating to use. It takes too long to send messages and keeps getting stuck every minute. It’s no longer as smooth or reliable as before.

Hi, In your live chat option it reflects 50 live customers and we have 10 customers. Any solution?

Clicking on "move chat to mobile" when I'm talking with somebody from customer support on a website that uses Live chat, brings me to a broken Google Play Store page. This app here doesn't allow me, a customer, to have any sort of functionality. I'm tired of having to stay on a webpage or risk having the chat cancel itself. Where is the app for customers???? EDIT: Well I do hope one is in the works.

since the last update it's not working...it's glitching...taking hell lot of time to load and replies are not even sent after sending them for at least a minute.

I have an issue with the Archive. In the new version recent closed chats are active and it should archive and hide from main chats. i have 100 chats a day and old chats are in the bottom of chat and I can't find active chat

good

Has killed the live chat on our website. This used to function okayish but it's a complete mess and customers are frustrated

is any updates in your server the live chat is not working if you have any updates let me know.

I like using this app so that I can get the notifications on my phone when I'm away from my computer. But, every now and again, I'm not able to sign in. When I click the Continue to Live Chat blue button, nothing happens. Only work around is uninstall and reinstall the app, which is annoying.

nice

good

incredible

thank you

this app very good. and very smooth and fast thank you.

Such a badly made chat app! I wish SquareSpace had other options because I would happily use a different one and for $20 per month that you have to pay for this for the entry level option I'd consider swapping back to Shopify because it's a bit of a joke.

Bad application

Nic jov

Nice

The appearance settings are awful on a table. It cuts everything off on the left and you can't toggle between anything. It's awful on the tablet.

This works great on a phone, but not tablet.

Very good 👍

Continue with live chat button doesn't work

Great experience

Only watching adds

Ehh

Md Bijoy Super

Rvy good uugguu

Why do you lie for me 😭😭😭. Please people don't download this app they're all scammers

After payment terminated my service, when i was using the trial they said it was ok. after paying they terminated our service, and never gave back any refund.such a scam.

bad app , gives nothing

Nicely

Very nice

Nice

2909. 2024 Edlel

Good system

Look no further that than this app

After some time, app switches from chat listing to app's opening screen. Is there a way to fix this very inconvenient bug ? Clearing data of the app did not help. Reinstalling too.

Worst customer support

Learn Born

Muje mere game platform me paisa atka hua nahi withdraw ho raha is liye help chahiye thi par ye app muje koi help nahi kar raha So please don't download 🙏🙏

after downloading, the app is not working. its showing some kind of error

Just isn't very consistent on giving notifications

It wasn't the best

Goid

I will be happy if this app what am thinking

Ok Dd

Nice

Went from being a reliable tool to operate my business to a waste. I used to use this to manage my support team but now the tool won't even allow me to log in.

Very good app

Excellent thanks 👍

5 star 🌟

From last 2 days live chat website is not opening can you look into it what's the issue

Ok

I tried to download the old app bcz that was the link provided in the LiveChat session. I couldnt download the old bcz its no longer available. So I was told to download this app instead but it does not load when I try to switch my LiveChat session with "SGT Auto Transport" -- possibly SGT needs to update their email link or their LiveChat account -- so I could only give a 1-star rating for now.

Good and nice

Overbilled. No response from you

Easy to use. Very professional

Good mama please fast 🙏🙏🙏

Good

Please add editing and deleting option for messages it is so important

Just try it

This one has a few things that are more good then bad.

slow response

As of a month or two ago, the app is notifying me on my mobile phone even though I have the LiveChat app open on my computer. There is a setting on the mobile app that notifications will be muted if I'm active on my computer. Now I'm getting a notification on my computer & mobile phone every time there is a new visitor in the queue

Really don't use this app

Not working on infinix note 30

Even if I turn off "Accept chat", I still get messages and when they aren't replied, the chats get transferred to other agents. This very disappointing. Please fix it and I will give 5star.

good

Well I can't seem to purchase anything on this app

The app is okay, but it's not working for so long, and I can add the plugins in two website?

I need dark mode

Can't access kB through this app. Also new incoming chats are delayed by a few mins.

I love it honestly speaking it is one app have what it takes to do according to it porpoise

Sucks difficult

I can activate any agent ID through the app. But why I can't suspend? I also contacted live chat about this but still no update about on it. It has been more than 1 month since I contacted the company. If you add the option to suspend agent ID in the app, then I will edit the review again and give 5 star.

Bad customer support

Safety privacy 5 star

It’s an excellent chat site 🥰

A good application to connect to our prospective customer directly

When you alone customer service shift but need to go toilet. this app helping

Awful colours. Not long ago they used easy colours but now they chose neon colours, it looks so 80's and makes your eyes tired quickly. I requested a correction but they haven't taken action

I tried to install this app so many times but always showing error, worst application

The mobile version is terrible.. it keeps hanging.

Still laggy and crashing on the newest Google Pixel

Can i use live chat foe free forever without payment? Again i have downloaded live chat in my phone but whenever i tried to login the app redirects me to Google and then stops working, please helpp what seems to be the issue here cause its frustrating.

Hi there, why I can't open livechat in my phone? I have installed and loged in through the phone already in my old phone but when I changed my phone and used it I can't login it says 'no matching activity'. Please help

Please, do not subscribe, they will not refund and also they are too expensive than other chat software and their customers services are lazy and there is not helpful answer.

This app is the best, please I want to upgrade my account before the free trial ends, I would really appreciate if you guys can use Google pay payment method because I don't have a PayPal account and my card doesn't make dollar payments.

Always freezes up on me while typing a response when chatting or writing a ticket. Not an issue on my iOS devices, but never has worked properly on Android.

If they can't fix this app, I will not be using livechat at all. This is horrid.

The app does not clear the new chat and new message notifications once they have been read/addressed on a seperate device (laptop). This is incredibly poor app behaviour from a supposed productivity/business app.

Doesn't install on my Vivo S12 Pro. Tried several times and all clues. Developer too was not able to help.

Please whenever I clicked on "continue with live chat" I got an error message "No matching activity" please what's the problem???

Very poor. Often misses and/or delays incoming chat notifications and new visitor notifications

No notification it's useless

Haven't seen nothing nobody no one sucks really maybe not I only got on there once 🙄 BS apps

It's a good App only problem I faced is when mobile screen is off it doesn't notify most of the time.

There are no notification sounds even though I've checked the options. It's worse that they only come through sometimes and not others. What happened to livechat lite? It actually worked.

I use this app for work. The problem is when on lock screen, the app does not notify me when there are customers in the queue. When I open the app, there's already a few customer in the queue. Therefore I have to turn on the phone screen all the time. I have granted full notification for the app, but the problem resists.

I installed this app and deleted after 5 minutes of trying I've not got a clue how it works no instructions or anywhere to send a message

The new update does not alert to incoming chats or idle chats, there is absolutely no sound to alert of anything, needs to be fixed

Notifications do not come through and their support have no explanation or assistance. I have created multiple tickets and no follow up or answers. This is not fully operational. I have done all troubleshooting and nothing helps. It's very frustrating!

New version is trash. Please bring back the old version or make it accessible.

I NEVER get any notifications from the app even if it's running in the background

I am offline. My subscription needed to be updated. What am i going to do? Thanks

Sends me chat notification and then I'm logged out, then told my app is outdated. Amateurs.

This app does not syncronise with the desktop app. I'm paying for your service and here I am losing customes because I wasn't able to respond to them in time. Really angers me.

The current version is worse than the previous version. I really don't like it.

Doesn't work with chromebook at all.

Image uploading option is not shown after update

very helpful and systematic app

No notifications!!!! Considering not renewing our $4000+ subscription because of this terrible, barely functioning app.

Missing chats. No notifications when an incoming chat is coming in. Missed two today alone. Cost me money.... Wish our company used another program.

Rubbish app, scrap..even after upgrading this app shows notification in mobile 10 minutes later the chat closed in your website.

Give the Live chat link. Because customer easily reach with us

Old app was more accessible. Unable to work out how to see individual queue traffic. I do like that I can view archived chats, but unfortunately viewing individual queue traffic was a critical feature for me.

incoming new chat has no notification sound and not showing on notification bar... please make fix it

I still use the old version. I like it way better. I don't want this lite. Give us the option of having both because I choose to not switch no matter how big the program size may be. I'm just fine and stable with it. No issues with the old version as all not sure who complained and decided to come up with this but please, DO NOT DISCONTINUE THE OLD VERSION. You will force me and I'm sure other users to switch to a new provider. "If it's not broken....don't fix it" - somebody wise

Reverting back to sign in. Unable to get into app

Always great but new update has stopped the app working on Chromebook. Now the login screen appears to enter details but then disappears and reverts back to the original login screen. I have reinstalled with no change. Still working on Android mobile phone.

Stuck on 3 slides with marketing message about how the new app is better. If I click "continue with live chat", I get back to the slides. Can't get into the app. Edit: Still doesn't work after trying workaround from livechat. I'm stuck in a login loop.

Not happy nor interested in this version. Totally happy with the old one so please I beg you DO NOT DISCONTINUE IT. In fact, please get rid of the splash screen telling us this is the old version. Not interested in change at all! Much appreciated I'm advance.

They took away a perfectly good notification system and replaced it with the same notification for a new visitor or a pertain waiting to chat, this means you'll miss vital customers. Totally ridiculous

There is no way to distinguish an alert from someone visiting the website to when someone is requesting a chat.

Since the update on 26th Feb I can't even open the app now, and no-one will come back to me about it!

Worst app. Keeps on getting stuck at 78% and won't budge

The old version before the horrible update actually notified me by saying "new visitor " or most importantly INCOMING CHAT!! THATS THE WHOLE POINT OF HAVING A this program as an app. Since this update I have missed 100% of my incoming chats and thinking about canceling this expensive service and getting something that will actually help me. I cant drag my computer everywhere to listen for "incoming chat".

Hardly ever notifies me of incoming and active chats on my Mi A3, which makes the app almost completely useless.

It doesn't notify if there's an incoming chat 😔

Bad application 🐱🐱🐱 is not all Is not bring any cilent..

In fact, this is a good app, easy to integrate to website

One advice for any company using this app, it is horrible, the notifications system is below zero as well as the stability.

This app is best live chat app.. but one thing need to be add. There should an options for change profile name.. it will be very very usefull for us... So please check with your tech team if it will be possible than add profile name change option in thia app thanks

Performance of app got improved compared to full version

Visitors only appear if I manually refresh ...and even then I get no notifications ..always notify mobile is enabled

Perfect app to have all my website chats in one