Download MyTelkomsel – Buy Internet APK Free, Mod Premium

The app is great, and the features are very helpful, the UI looks much better now, and the speed has been optimized. I have a suggestion: please display the destination number on the payment page. This would make it easier for users to double-check the number before completing the transaction. Since I have multiple Telkomsel numbers on my device, I’ve accidentally selected the wrong one a few times—even after checking the number on the previous screen. I hope this review helps! ☺

it had more than 20 errors this month, I cant even open the app without seeing "Mytelkomsel keeps closing" this is a very bad error, it's not just this time, I've got a lot of people saying MyTelkomsel keeps on crashing/having a really bad error, and they havent fix it at all? millions of people depending on this app. and they're not making a quick change.

App is very spammy, very fatiguing experience. Changes pay-as-you-go packages all the time. No packages over 30 days. Can't buy multiple call packages, ie 5x 10min international calls. Every time I buy data I have to explore new deals, can't just keep buying what I bought before. Just make like hi!App from Singtel. Same packages structure for decades. Only what you need, no spam and bundles full of unnecessary deals.

This app drains battery too much. Battery report from setting shows that this app drains 49% of my battery in the last charging cycle. Please fix. I'm putting this app on a deep sleep until the battery problem is solved.

the prices keep rising every month. 5GB for a month used to be 20k, but now 5GB costs 25k and ONLY LASTS FOR A WEEK!!!! 😠

been using this provider for almost 10 year, and now the price went up for purchasing internet, and never had a nice discount.

Always crash, inoperable at last update. P.s. Stupid answer by admin not solve anything. Good bye tsel

this app sucks. it loads like a snail (aka VERY SLOW) and gives so much unnecessary notification, such as the SISCAMLING notification that lingers on my phone and it annoys me that it's impossible to get rid of it! 1 star. edit: decided to turn off the notif app anyway because it NEVER gives me any useful info for as long as i've been using this app since 2018 or something

okay , we hope developing app better and better . just think it too much loading data while opening app for first act. but now 4 stars review (13/09/26) , as the app working better. keep it up!

Works reasonably well, but it is slow. Too many conflicting offers. And, most annoying, continuous sms and other notifications, even after blocking all the numbers associated with them!

I install the app on my phone..... when trying to login it keeps saying sending verification to your text message..... but I never get that notification ever.... I checked the spam and blocked and the message is not there either I tried to request the text message to be sent again and again and again and it never arrives at my text box How am I supposed to start using the app when the verification is never sent? this tells me that whoever developed telkomsel app never tested it fully...

This application really slow like an turtle... if you want to access Indihome menu for test speed or reset modem it always fail... and the connection around 22.30 - 00.30 really worse... and the coverage for 5G really small. and if the application compares to Axis or XL they more better

updates are too frequent and useless. stop playing around with the interface. just focus on reliability and ease of use. nothing is more frustrating when you need something done quick and you end up having to relearn where everything is

customer service is not helpful.. i have a problem where some component in my Indihome bill is charged double, and basically he ask me to accept that.. no solution at all.. how can i bring this to the Customer Service manager

can't prolonged current plan because they've change it to something else. Bought 100GB and then went throttled. Lack of e-wallet options. tried to buy an addon but bad service occurs. Starlink ftw? update: just got a notification to seal the deal, and it still went nowhere except a load animation.

After updating to the latest version, the app became useless. I entered three numbers, and in the app before the update, I could check each number's quota by simply clicking "change number (the number that i want to check)." After updating, even though I clicked "change number," when I returned to the homepage, the number was different again. I could only see the quota for the number on the homepage. and if you try to swipe, it can't be done.The app is now not easy to use.

susah dibuka, harus refresh berkali-kali. notif siscamling terlalu annoying, but i can't turn the app notif off bcs i need it for something else. mana kuota 30 hari makin dikit, 28 hari makin banyak. i can't believe i have to live with this atrocity bcs i still need it. it's like having a roommate you don't like. i would put a partition in between our beds so i would not see your face or hear your voice and can cope with your existence privately.

Active period & internet quota carry-over still hasn't implemented for all packages, don't try to fool your customers by making A whole new package that fulfill that carry-over rule 😑👎👎👎 that's not very amanah of you, Telkomsel. Do better.

Initially this application ran smoothly and was easy to use, but in the last few months the application has become slow and hard to open

This app is so slow and always crash. Too many unnecessary interface updates that is not user friendly. Experience is basically not user friendly. Price of data is also high, with connection speed not matching the price (very slow even in Jakarta, a big city). What to expect from plat merah company hahahaha. To summarize, expensive with zero quality. Do better.

This the bad apps ever. Everytime i try to buy new quota. The apps just round and round until i run my last quota and i spend my money just to buy a quota. And even i try to but new quota with virtual account but the page not even open. How come Telkomsel not getting better. So many complains. but no improvement.

useless app, very hard to use and easy to buy pakets for the wrong number

Is it possible for the package to be returned to the original 30 days, not just during a flash sale? This flash sale is also only at the end of the month, why not at the beginning of the month? Why is this only made 28 days?

garbage apps... so slow for the most expensive internet provider... I would change my number if I am not using this number for too long. for new user, telkomsel is not the same as it used to be...

Somehow the app logged me out all of the sudden? If no one was around to turn on hotspot for me, I would've had no mobile data. It happened while I was in the middle of trying to code something, my internet suddenly disconnected.. and when I checked the telkomsel app, it told me to log in with a telkomsel number or account.. even though I never logged out.

too much bug, even using the last update version. cannot transfer a new number Orbit. stuck in verification page, keyboard doesn't show up and submit button doesn't work. wasting time to contact customer service. they don't get technical problems and the solution is never works.

is not optimised for slow device this app. it keep crashing every time I try to open it even after update

Can't buy internet package using provider credits. It wasting so much time waiting the problem fix it

They are very quick to chase payments, but when there’s a complaint, it takes forever to get resolved.

I can't get a refund of my phone balance (pulsa) for an internet package that somehow active by itself even though I've never activated it and I've never seen any confirmation page asking if I want to pay it with phone balance/credit or other type of payment. I've never even used a single MB of the internet package yet i wasted an hour with the CS and the result was basically they wont give me a refund. What a letdown!

The digital & internet provider which is always trouble to access, especially to do payment method after selecting the menu. The bug is really bad & needs a very long time. I've checked if it may need an update app or not, but there's nothing. So it's just the app with bad & always trouble. Also don't forget the price is always getting bigger but the service is just very dissapointing

the price is too expensive and the internet aren't even good, heck I can say that's is very bad, like every three minutes the internet lagged as if it got turned off, and one last thing, there are 30 days in a month not 28

I used to be able to buy a package around 15k rupiah for 1-3GB/a month, it's a very useful for a student who has their own Wi-Fi in their home, but they need internet connection when outside and don't want to waste money. This year and before, they finally adjust that particular package to around 25k for 3-5GB/half a month. Nowadays me and my family need to buy internet twice the price plus twice per month that we only use a few hundreds MB per package. Thanks Telkom, what a world we live in...

When opening the app always took a long time, everytime opened the app always have pop up ads, opening between menus took long time to load up and then ads, I used this app for login stamp bonuses and they keep hiding it and then more ads

Please, for the love of god, put at least a little more care and intention into developing this app instead of constantly doing the things your users hate the most. I genuinely can't believe how an app from such a big company can be this bad. It even gets to the point where some solo developers out there absolutely mog you, a massive company with all the resources to do better. Pls, just do better.

update and fix this app again! the latest update, which includes the siscamling system, is really slowing down and heating up smartphone and draining the battery like crazy because it’s using an insane amount of resources in the background!

These applications have been performing quite poorly for many years. Their speed is consistently slow, regardless of the quality of our internet connection. It would be beneficial to conduct an audit of the IT department.

When you need support, the only way to create an indihome ticket is to talk to Veronika, then customer service, it takes more than 8 hours for them to check, and the ticket still not created. What a good job telkomsel/indihome!

Imagine being the so called "the largest cellular communication provider in the country" and creating its main service app so bad it damages your phone's hardwares. It's not an imagination anymore because you can try opening this app and witness your phone suffering. Even the word 'trash' is an overstatement for referring this app. (P. S. the average 4 stars ratings for this app were made by bots they paid for.)

Slow and clutter UI. Pop ups are always forced to follow instead providing the X button. While providing a wide range of area, it also suffers from bad connection in the mainland countryside. Let's be honest about the price, it's not the best. Plus the only reason its app got a lot of 5 stars is because their own employee gave it a five star. And the only reason people use Telkomsel is because outside Mainland Java, it's the only provider around. You're nothing without that.

really not an easy app to use... way too complicated and to find when your data packaging is ending is almost impossible. they need to work harder and better to improve it!

App won't even open even when using wifi, would be stuck on main screen for too long. And when using mobile data to access it, would lose SO much mobile credit in less than 2 minutes that it's completely ridiculous.

It’s getting worse by the day; I have to keep opening and closing the app until it finally loads. My credit is even running out, even though I’ve activated the jaga-pulsa feature.

Don't expect too much from a plat merah company. 😅 The network is just okay, and let's be honest, most of us end up relying on WiFi anyway. The bigger issue? There are way too many data packages with overlapping benefits. You practically need to read the T&Cs like you're reviewing a legal contract. Give us function to save the package will be helpful.

too much updates but never better , you guys have to be honest with your loyal cust, i've tried to open the app but loading the page takes too long. also the price is high but the connection is slow AF. telkomsel has to improve its service about the pricing and connection also in cust service( ur answers its like a template no matter whats the question is)

The application is really bad, it can't help with the quota options, it's not clear, I bought it for a lot of money, but I can't use it, it's a strange application, I don't want to use a Telkomsel card anymore, it's really not good👎🏻👎🏻👎🏻

I just buy unlimited internet for 1 days, it's say in description have 15gb fup, but after pay it, im just got only 10gb. this service getting worst every month. false description and agreement is a crime. (Update). buggy, slow, this apps getting worse and worse. this is sould be simple apps. poor developer.

Latest update, crash and unusable, the only solution is to uninstall and never use it again, change sim card :) My wife purchased a package and the payment went through, but neither the package nor the data was received. After we lodged a complaint, customer service stated that the transaction had been reversed and told us to contact the merchant. However, when my wife asked for proof of the reversal, the customer service representative simply hung up the phone

The app is just so slow in general. I tried to buy an internet package using wifi and it takes a long time to load even though i can open other apps just fine. 5 minutes of loading then the screen just shows "Connection Lost." I see many people complaining about the same thing, so fix your damn app or people won't even use your internet provider.

I was a MyOrbit user, and now everything has been moved to the MyTelkomsel app. The app is a downgrade. Several important features have disappeared, including connected device management and website blocking. The modem location is also inaccurate—it shows my modem traveling even though it has never been moved. Because of these issues, I can't even change my Wi-Fi SSID or password anymore. It's disappointing that a company like Telkomsel can't provide a useful, stable, and bug-free app.

whats going on about this app? I cant opened it since I update to the new version. It just sjow the white blank screen and suddenly it stop. It so disturbing me while I usually buy any package in this app. How can it happened in case the app is the newest version one. I hope you can fix it as soon as possible

This app, which is used to manage Indihome and Telkomsel, is full of bloat. When opened, it takes 20 seconds to load completely.I'm really uncomfortable using this app. I've tried using Telkomsel Basic, but the app doesn't run smoothly.So I was forced to download this application even though it filled up my phone's memory.

very very bad connection, the aps so poor very slow, the price to expensive for poor service, there is limitation for data usage to open instagram. not recomended at all WORST PROVIDER!!!!!

Absolutely one of the worst customer service experiences I have ever had with any ISP in Indonesia. More than 11 days have passed, and not a single technician has come to inspect my connection. Telkomsel needs to improve its customer support and starts resolving customers' problems instead of repeatedly sending the same automated responses.

Just such a bad app. I could vibe code something better in an afternoon. So many problems but just the ones from today: - card payment information never saves - card payment fails randomly, works on retry - user feedback popup after selecting top up but before payment. offering feedback redirects to home (cancelling in-progress top up order) - so many ads and pop ups I have to use Telkomsel as a foreigner. No choice.

crashes out lots of times idk why edit; it takes too long to fully load every time. even the payment as well. for an expensive provider, you sure do a great job at providing the slowest internet as hell. i cant keep up with you guys for responding to each complaint with the same "try restarting your phone☺️", "clear cache 😊" . No. it's not helping at all.

the apps performance got even more worser through each update, it became laggy and took too long to load the main menu, the pricest are insanely high. And please explain it to me how is my signal so laggy at one corner of my house but on the other corner its stable, like it has a different signal on every corner of my house and that just doesnt make any sense

Impractical login. And the connection is not smooth. Just happened this morning, Number passed the grace period -> Reactivated -> Balance intact right before activation -> Dropped to Rp0 seconds after activation with no history. I tracked down and no history where it went to zero

I used Orbit app to recharge my EZ and it worked well. Following the app merge with Telkomsel, the new app basically does not work at all to buy modem packages. It simply doesn't load anything, no matter the internet connection.

it's always takes so long to load, and sometimes the thumbnail for the amount of data you have left is not actually true. so you have to click it first then wait another minute for it to finally loads in and tell you the information you need.

The app is often slow, the prices feel unreasonably expensive, and data quota gets used up quickly while unused quota still expires. Very disappointing overall. Every action has consequences, and in the end everyone will be held accountable for how they treat others.

edit: got even worse, unresponsiveness and constantly asking for review obstructing the UI and UX. (old:The update makes the UI worse than ever. It is written "no active quota" but my quota is active and i can see the balance BUT NOT THE EXPIRED DATE. Please stop experimenting with things that has no problem.)

This app has gotten worse over time. It's slow, unreliable, and even checking my remaining data or plan validity takes far too long because of the excessive loading time. To make matters worse, the internet speed has become much slower while the data plans keep getting more expensive. This is a complete mess. The price simply doesn't match the quality of the service.

Expensive, slow packages, SMS notifications for packages under 500MB are always late! the application is very slow to refresh, when internet data runs low the application will be very, very slow in loading until the data runs out! Why? so that your emergency packages sell? of all your providers, it is the most expensive and poor package

very slow, many crashes and bug clear cache done, reinstalling done, same thing can not buy any package only crashing customer service is the worst ever, very slow and only going in circle, very very incompetent expensive yet slow, and bad service

My house isn’t in a village or a remote area, but why is the signal so bad? Even though it’s a 4G+ network, even sending a text message gets stuck. Not to mention, the apps are really slow to open, and on top of that, the data plan is so expensive. I know this is the government’s fault, but come on...

Rather than keep adding unrelated things on your app, it's better if you focus on fixing the bugs. The app lags, annoying pop up everytime I open the app, it takes too long to load anything

Honestly it's been doing okay so far, but the price is just getting higher and even though the signal is strong, I just can't get the connection going. I have been using this for years, and I never get any smooth internet going, I have to turn my data off and on over and over again to force it going.

A bizarre route : To buy credit/data you have to login to the app using OTP sent by SMS only. But to receive the SMS that contains OTP you have to have a credit. What if you do not have any credit at all? Why just to look at the OTP you need to pay? What if you are in Australia like myself. What if to buy credit you do not need OTP? The WA and online Veronica are just so annoying too. This AI was badly programmed so it ended up in a loop too. Very frustrating experience.

Purchased one day international roaming but couldn't use it at all, tried online help by email but it didn't work. Asking for a refund but it doesn't seem to be any progress. It's not about the money but the trust itself with the provider. So 1 star is more than enough, hope this case doesn't happen with others.

slow, bad, takes a long time to load, lags, and the price is very expensive. The price doesn't match the internet I need. the CS slow to respon, and didnt give match solution.

Really bad application. the experience is very clunky, too many things on the screen, even to pay the bill it took me 10 minutes to find out the payment option. changing the language to English does not actually change the language to English. very very bad application. it's unbelievable that Telkomsel has this quality of the app...shame on the app designers and developers.

Amazing app experience. It allows phone credit transfers without properly detecting invalid or wrong phone numbers, so one small mistake can instantly send your balance to the wrong place. Even more impressive, there’s apparently no refund system to help users recover accidental transfers. Customer service was equally disappointing - slow, unhelpful, and offering no real solution. Overall, a perfect app if you enjoy stress, wasted money, and zero accountability.

too lame, laggy, easily disconnects, rather use other provider if my surroundings supports other than this God forsaken provider app. sorry Telkomsel, but seriously, fix this app, unusable. unreliable, foolishness. wasted my time for all that yap and the respond you guys gave me was, "restart the app please" "Clear cache please" it's not working. cmon, do better than this.

Unreliable. No update quota when near empty, check my self but remain quotas still shown a lot. actually dead end. lag issue. hate to admit but this provider is the only one reaching all Indonesia. otherwise I change to another. seems they can't use monopoly to bring a good and reliable apps to work seamlessly.

The internet connection is bad, usually I buy at half price but 2 days ago it doubled. price went up, but the quality is very bad, even useless. not responsive, MY EXPERIENCE IS VERY BAD WITH THIS The internet connection is slow, bad, takes a long time to load, lags, and the price is very expensive. The price doesn't match the internet I need

First stop telling us to force stop and clear cache, because any other app work properly without clearing the cache. Second it DOESN'T WORK by clearing and forcing the app to stop. Please fix this app because we PAY for ur service and see everytime I got into the payment, it always loading for a century.

The application often lags when I've connected to dana but it asks me to connect again every time I want to pay and the payment also fails continuously. In addition, the city's active period which is said to be one month is only 28 days EVEN THOUGH we HAVE PAID IN FULL FOR ONE MONTH and the QUOTA PRICE continues to SOAR HIGH but the SIGNAL QUALITY is POOR we also give CRITICISM NOT RESPONDED TO. I continue to give one star so that it can improve the quality AND NOW IT'S DOWN GRADE.OH GOD PLEASE

i can't use my orbit app, it says it needs to move to myTelkomsel app but when i tried to migrate my orbit account it said "kami segera kembali! mohon maaf kami sedang melakukan peningkatan layanan". If you're still fixing it then why do you force the orbit app to move to myTelkomsel?? I can't use my wifi and it's been 2 days now. very disappointing!

i know it sounds funny since it's so blatant, i can't buy a certain products here. it's always has that "sorry, there is a system error" when i want to buy a certain products. but strangely enough, if i clicked on a much more expensive internet data package, there are no such thing as that "sorry, there is a system error" anymore. at least be subtle about it guys... lol

The apps is easy, comfortable and enjoyable. It has improved in user interface, i like the options they offered. Somehow i just wondering where the quota goes after 30 days, if i don't use the internet that frequent. Is it fairly enough to the customers who paying full services?

Always request re-login after update, harder and more difficult to switch and monitoring connected number (owner & co-owner). Its getting worse every updates. Check and learn from your competitors, like XL. They have easier and complete menu for multiple numbers Even now, the app is having too many unnecessary features, ads, causing app running slow and heavy. If thats required, use link to webs, do not put all in apps Do something useful on your updates, focus on problems and solution

basic app that couldnt handle basic features, if youre going to upsell your pruce in every other second channel plaotform to maximize user on this one make sure its running properly! have been trying to purchase data for two days and the payment page couldnt load, do better.

Telkomsel has been a big player in my city and the tariff is quite high compared to other providers or prices in outer area, but they can't make sure the customers get the best service. In my place when the power goes out, the signal is immediately out too! Imagine how it's like if you have emergency. Edit: it has nothing to do with my phone. Your tower doesn't have power back-up! It just relies on general electricity. Even now in my place the internet keeps going on and off.

This app sucks, It is uncomfortable to use in an emergency. There are lots of disturbances such as "an error occurred" while my internet is working well with other apps. I hope you guys fix this in the future, and become better.

very laggy, clunky, and unclear user interface. this app sucked. the focus of the important elements in some function is clearly not it. we should be able to see clearly whose number we're browsing to buy internet on—instead the number is very small, in the corner of the screen, and there should've been a double check if the account had multiple numbers. all of that resulting in buying mistakes.

too many anomalies/problems 👎🏻 your signal's weak AF but you raised your price many times.. not recommended! better change to another provider! I've complained many times, but instead of improving things, you keep raising your internet package prices. How arrogant?! Absolutely not recommended!

I called the CS due an issue occur with my data package purchase. And the CS informed me that indeed the info was not clear on my telkomsel app, and better to check through telkomsel website. Well, it's really disappointed to know that even the CS knew already that the app is lack of information and can disadvantage customer!!! So be careful for anyone who wants to purchase any package, you need to go to the website to get clear information otherwise your money will gone just for nothing :)

apps need perfect high speed internet, if youre laggy or having connection issue then this apps cant help anything. please bring back old apps for telkomsel & indihome that easier to load with slow internet connection, people reporting problem with Indihome using this app often unable to have high speed internet using mobile data since their internet cable (indihome) are having issue, but right now the only we can report via this app...

I always get logged out of my account, and now the option to log in with my email has disappeared. Disappointed. Come on, guys, just don't randomly log out my account from the app. I'm logging into the app for my parent; they can't learn how to buy some data by themselves.

In my opinion, for a telecommunication company, MyTelkomsel apps quite suck. It's constantly either freeze, crash, or taking time to refresh or to exchange between windows / feature. At certain time, I even have to uninstall then reinstall the apps to make it works, then later after sometimes it went back to above mentioned issues. Amazingly, after so many years, there's no improvements has been made, despite several updates.

I want to pay for the application, but it's loading terribly. The new account verification time has already expired, the verification SMS takes almost 1 minute to be sent, and it failed multiple times when clicked. After logging in, the loading is very slow, and when I want to pay, it's still loading!!! I've been waiting for approximately 40 minutes, and it's still loading!!! I want to pay, not be in debt! Make an application that's fast and efficient!! I've been trying to pay and still loading!

This app keeps getting worse every update. It used to be ok. With the latest update I can't even open the app to buy buy packages anymore. Restarting my phone doesn't fix it. Contacting customer service via Instagram or email isn't the solution. Fixing the app is the solution. update... Still it seems the only way to get this app to work is to uninstall and reinstall every time I want to use it. Fix it, please!

The app is terrible. Frequently crashes or loads in a loop so that you have to force close the app. As well as periodically having to re-sign into the app even after you've already signed in. I've had to uninstall and redownload/install the app many times. It's a shame Telkomsel has a monopoly in this area and through most of Indonesia. Their service is poor and doesn't match what they charge for their services. They have no incentive to improve and continue to take advantage of their customers.

The app is buggy, takes a while to load, and everything you do in the interface will trigger another absurdly long loading. It has too many useless "features", which annoying, confusing, and make the app terribly slow. I want to pay my phone bills, check quota. Thats all I need. Now they decided to go for another low. Every day they decided to push notification for online loan, because why not. The moment alternative app comes, this will be uninstalled immediately.

so after this latest update, the app just kept crashing and forcing the app to close by itself. It told many of us users to clear cache but, it didn't help at all. Please fix this, because many of people, including me, has lost many points and rewards to redeem. We also can't recharge our quota from the app. So, please fix this issue and make the app work just how it usually works normally.

Bloated, noisy, and poor versioning. Every month it seems to need an update, and this month after I followed the app prompt to update, it crashed over and over until I completely uninstalled and reinstalled it. When so many users are having problems with the new version, they need to disable the update prompt while they figure things out. Also, please disable the song as default when the app opens. I know it's common for Indonesian apps to do that, tapi kurang sopan krn bisa mengganggu acara.

Functionality is great. However, the app itself is heavy and sometimes takes too long to load, too many gimmicks. Also, there should be more settings for in-app notifications, such as promotional, etc., because I would like to have an option to disable them. I don't like having notifications pop up every time for something I'm rarely interested in.

The latest update seems new look but bad experience, bad functionality, I cannot manage more than 1 number for my families whereas it's more simple, can be managed in the previous version. My several numbers cannot be managed, all the data disappear. Then I tried to add another number and register it again, but the registration itself more complex and cannot be added easily, some steps are required. Finally those numbers can be added. But user experience is not good at all.

This app took a long time to load and the data package that supposed to be ended a week ago still available in shop thus make me try to buy it but ended up bamboolized. I got a message that describe my ballance is not enough even though i have more than enough balance to buy it. I've been using this app for quite a long time and the quality is still not improving, that's why i can't take it anymore and decide to make this review.