2026-11-09★★☆☆☆
2/5
this app provided good and reliable service before, but now I can't say the same as all they have now is bad i.ps thank God I found another better alternative, seriously you can do better.
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Mysterium VPN: Fast & Secure is a hybrid VPN service that blends high‑speed data‑center IPs with real residential IPs to give you private, unrestricted internet access. It protects your connection on public Wi‑Fi, lets you travel online in more than 100 countries, and keeps your activity hidden from trackers. Download Mysterium VPN: Fast & Secure APK Free to start browsing safely today.
## Mysterium VPN: Fast & Secure APK Features
This application combines several advanced technologies to deliver a reliable and private browsing experience.
These capabilities make the Mysterium VPN Fast & Secure APK a robust solution for secure browsing and streaming.
Ready to experience private, high‑speed internet? Grab the latest Mysterium VPN Fast & Secure APK and enjoy the benefits on all your devices.
## Who Can Benefit from Mysterium VPN: Fast & Secure
The app is suited for anyone who needs reliable privacy while online. Travelers can connect safely in over 100 countries, remote workers gain protection on public Wi‑Fi, and streaming enthusiasts can watch content without buffering or throttling. Users who prefer a residential IP VPN for stealth browsing or who want a WireGuard‑based solution will find the service particularly valuable. It also serves households that want to secure up to six devices with a single subscription.
Install the APK today to secure your connection, unblock restricted content, and keep your online activity private across all supported platforms.
a96587159d6184d5...1effcfSafety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
The developer reports data sharing with third parties.
The developer reports data collection.
✓ No virus✓ No spyware✓ No malware✓ No trojan
138b675cebd7dbc839be5b52a788077b08da8c2f3f264879d15c9e5dadba808f
a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
Version 2.4.12 · 35.7 MB · APK
SHA-256 138b675cebd7dbc839be5b52a788077b08da8c2f3f264879d15c9e5dadba808f
Signer a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
Architecture arm64-v8a
9,438 ratings
9,438 ratings on AndroidRU. 202 written reviews on AndroidRU, 169 shown below. Their honest reviews of this app.
this app provided good and reliable service before, but now I can't say the same as all they have now is bad i.ps thank God I found another better alternative, seriously you can do better.
good
I love Mysterium app, very recommendable
Slow connection My Internet speed is at 170mbps without mysterium but immediately I connect I only get 1.5mbps it's also same for the data center IPs which is supposed to be faster
If there's a way I could give this a zero start,I would gladly do... The connected location keeps getting unavailable and there's no way of knowing when it'll be active again.. No customer service,no live update about things like this.. I'm just pissed ..
this is so frustrating, why are you a VPN network when you know you can't provide a stable location for one to use, i am really disappointed, why do you keep removing a location making it unavailable to use, i would have rated this app a zero if I could
well it has helped me alot
a nice App
I'm really disappointed with the recent performance of Mysterium VPN. The connection keeps disconnecting automatically, even when my phone is idle. It's becoming very frustrating, especially because I rely on this VPN for my daily work. My internet connection is stable, so I don't understand why the VPN keeps dropping. I've been using this service for a while without such problems, but recently the experience has been terrible. Please fix these connection issues and provide a lasting solution.
The best but underrated by people
Awesome app
Chosen exit country is not respected for the residential IP service. The advertised service is not delivered.
dark is more then this
so much happy with it
I'm really sorry for you. Every good VPN has a trial period of a few days or a few gigabytes, so if you're completely satisfied with the plan, you can pay for the subscription. This company's policy is annoying. Why should I pay for something that I don't know if it works in my country or what problems it has?
twice they've shorted me. first time they only gave me 3 weeks not a month, today it literally says I have access for another 48 hours and yet it says I have to upgrade. many connection issues, slow speed. not recommended
Greatest that I have seen.
It requires a login.😵💫😵💫😏
i have an issue with the subscription reach out and it was resolved, Thank you I'm so relieved 😁,I would recommend 👍
very great sound connection
With the recent upgrade on this app, it's been a total waste of money subscribing to it. The network hangs when connected, IP refreshes it self often even when the refresh button is turned off. I can barely use it for the purpose I subscribed for. The older versions worked better
pls i need help i have wanted to subcribe the monthly plus then i mistake ly subcribe to Basic and now i cant use the app very well pls help me so i can get a refund so i can but the Plus plan pls
it's all good, really satisfied with this app all round
it is very quick and secure
I keep trying to connect to the mysterium vpn app, but it keeps telling me "error 7043" not even connecting
i was debited for a vpn subscription that i don't use, poor customer service
I recently just renewed my subscription sinc on the 3rd, it has not been activated yet. I have sent an email, was told it's been activated but on my interface, it's showing no active plan. please kindly fix this issue. Thank you
best VPN, advert free
great
great!
nice vpn
this mysterium VPN is holding up my 18,609 naira i paid them without giving residential IP they debited my card for 1 month subscription but never active anything for me
very good
scam app they'll block your access for no reason
best out of the rest
every 2 days rhe error shown and vpn not working kindly fix this issue to permanently 😑
The app is great, it works well and it doesn't lag
I've been experiencing disconnection and very bad IP address for over 2 weeks now This has cost me a lot kindly look into this
mysterium is really messed up this days ... goes up to 10hours and you can't connect to any IP
very fraudulent and untruthful app stay away from his app.. they did me really bad
i lost my Account due to the recent fluctuations of mysterium after their recent updates, seems the IP is no more strong since after the recent updates.
I enjoy using Mysterium VPN. This is the best VPN I have ever come across. Mysterium VPN Team keep the good job going. But there's still room for improvement.
mysterium is better vpn
doing exceptionally
very nice...I haven't been able to refresh my IP address properly
A VPN that’s truly unique in its own way. It uses residential IPs rather than server IPs, which means fewer CAPTCHAs and bot checks. It works with all modern VPN protocols - honestly, it’s a real masterpiece of engineering. The developers are geniuses. I’ve been paying for it for several months now, and it’s been great!
please what could be ongoing with the app, it won't connect
The app is so annoying and frustrating. After updating the app, it disconnects most of the time, and I am unable to connect back.
I've been using Mystrium VPN for over a year and it's been great service until the 2 recent updates It continuously disconnects from network servers, it can take forever to refresh and provide IP and despite adding a particular IP to my favorites, I barely see it again no matter how many times I refresh. The major issue here is the fluctuating disconnection and how it triggers checks Please work on this ASAP
Your connection is very good and thanks for listening to us
The Mysterium VPN is getting more frustrating now, it rarely refreshed from IP 62.244..., I don't understand again
All of a sudden the available IPs are reduced, and for the city I'm using only one IP is currently available, the main one I've been using all along is deleted and I can't access my sites anymore because it's IP based. Bring back more Cardiff IPs 80.0.107.249 😭
hurry 🥰, I love the app Soo much now all the service became intact and my issues got resolved when I messaged their customer service.... it's really a nice app, I'll advise you all to try if you need a good VPN
scam Not Refunded My money ,
your app is not working again tonight, please kindly work on it, it's not connecting at all.
helpful
This app is Amazing 🥹
it disconnects too quickly, especially when using the web, and there should be an avenue to reconnect to the VPN through the notification bar whenever it disconnects. it's painful to start from the beginning after doing something substantial, I find myself pissed due to constant disconnection
Excellent so far
my experience with the vpn is so wonderful experience
So 😎
scam, already paid for long commitment. One side cancelled subscription without refund! One of some featured give us up to 10 devices connect at a time but banned my account for this reason.
It's a great app
Best VPN : good customer support , Residential IPs and more functionalities that's premium, just some occasional bug that last few minutes
excellent app and easier navigation.
Anytime you updated your app, it's always come with different frustrations for users, since this your last updated, I haven't enjoyed the app, anytime I see the ip I like to use after several refresh and later find one, I will off the refresh button but after some minutes of using that IP it will refresh itself, and I won't find that same IP again, this is unfair and very very frustrating. I'm so pissed as I'm typing this review.
This VPN keeps stating that No Server is available and doesn't even connect to any location. So bad, I would NOT recommend. Please avoid.
pls is either you refund me my money asap or you make my subscription successful I have people on my neck. my account was debited but subscription was not renewed
the best of them all
good
Please add split tunneling to the options and also ensure the that the IP address is stable.
Have a good residential ip
don't know what happened to London in United Kingdom just bringing wrong location like Ukraine and Russia since three days and no any corrections on it yet
Connection Issue Internet Stops Working When Connected Dear Mysterium Support Team, I am writing to report an issue I am experiencing with your service Whenever I connect to the Mysterium VPN my entire internet connection stops working. I have verified that my internet works fine without the VPN but the issue occurs immediately upon connection. Could you please assist me in troubleshooting and resolving this issue? Thank you for your help. Best regards Elaine Jack from Pakistan
I'm loving the experience, smooth connections, fast and reliable service. but to make it perfect, please can you add location changer to it?
The app performs exceptionally, Five stars in my book
nice app
This app is secure and safe
connection used to be seamless and easy to connect to any country of choice but since the last update it's been malfunctioning. it's just trash and frustrating. coming again after a year, I would say there's a lot of improvement and I'm greatly impressed...thank you
Excellent, but sometimes it's logut
Very strong and reliable VPN
interesting the best
smooth
Occasional disconnection is the only issue I have with you guys every other things is perfect.
very fast
I think the best and what you have to improve on is listing of IP that are available under each state instead of refreshing am tired of refreshing and not 5 to 6 IP keeps showing up when in the refresh pool 42 ips are available
dont install it
the residential VPN is great but the problem is it keeps giving random locations why can't it stay in one City
please I advise you don't use this app, it is so frustrating and the worst, the customer service has 0 clue and response is late🤬
fast and stable
good
My locations keep getting detected,. How do I solve this?
expensive and very bad
every website I visit detects I'm using a VPN why... it doesn't use to be so your VPN is now bad
it really works better than proxies
this app needs a perfect replacement
it keeps disconnecting me from using over and over again fix it. 😤😡😡
No limited trial, I'm not paying $12 to test something that may not work. You earned this 1 star!
nice app for privacy
yes, mysterium VPN is good. but i will love if you guys cam make the IP address one is using very stable, even after of the refresh IP, it still change when i want to connect. i hope you find solutions to this
Is it possible to get a refund? I just subscribed today, it's showing connected but it's not working. Plus it disconnects on its own. Please I just need a refund
mysterium has really been frustrating for a week now, I don't know what the issue is, it keeps hanging and stops for over 30 minutes before coming back. it says "error from server" complained to the customer service, they sent a new link for a new download which was done but it got worse. Note: it is affecting all the users on the subscription.
This has come a long way. Resubscribed. Seeing improvement in my flow right away. I downloaded it on Android, PC, and iPhone, and am surprised at the difference from 2 years ago. It is completely usable now, with great features. Subscription, login, connection all flow smoothly. Set up easily on all three devices. Everything just works. Apple homekit is allowing me to see my cameras while on VPN for the first time when I'm using the residential IPs. And skipping all the 'are you human' checks.
very good especially remote regions I will recommend it to person who want an actual VPN address though the functionality is top notch it's quite expensive
I have sent an email to the support system and I don't understand what's going on because I have not gotten a reply to my complaints.
I was logged out and couldn't log in again. leaving my phone exposed and revealing my main location.
One of best VPN's to use! Now can't resubscribe. Have enough $. No resubscribe button. Downgraded rating from 4 to 2
Honestly, I wasted my hard earned money here. I traveled to China in March and immediately I arrived in Beijing, they dictated that I am using a VPN. All my stay, I never used this particular VPN. It was just a secure VPN that saved me throughout my stay.
my VPN disconnects few minutes after minimizing the app and it's really frustrating
I've not been able to use the app since I downloaded it. it kept on saying "you will need to grant permission to start tunnel".
Please add an "Admin & Sub-User" dashboard for the 10-device plan. Right now, sharing requires giving everyone access to the main subscription email, which is a big privacy risk. Instead, let the Admin invite 9 separate emails. Each user should get their own Magic Link and be restricted to exactly 1 active device slot. This prevents one person from hogging all the slots and makes sharing with family safe and fair! for examp i use to share my sub with my brother and have to give access to my mail
everytime this VPN keeps switching off and once I get reconnected the IP has changed work on this..and can't I change my IP once this happens work on this
I edited my review because the customer assistance has really done a great job in fixing my issues, now mystrium VPN can stay connected a whole year without disconnecting, thank you, add more effort in the area of dictation,still difficult bypassing some restricted app. 👍👍👍👍👍👍👍
I really been enjoying the service a lot. Been getting really great speeds and it works really well for streaming tv and and online. Coundn't be more happier with the VPN service. Plus it is really private as well too. Just want to say thank you very much.
i would have rated a five but I can't manually select the specific IP I want which has given me a lot of issues in the last 48 hours , creating an IP list would be a big update for mysterium, look into it team. Thank you .
Awful transaction management , basically scam, once they're got your card info - you cannot delete it and you will be charged for auto renewal or at any purchase attempt immediately without payment sms confirmation or smart id confirmation, and you also do not have a button to delete card from your account, support ignores requests to delete card data and ignores any refund requests
They made auto-renewal on my card without my knowledge and they won't give me a refund and I have been a customer since 2024 REFUND MY MONEY FRAUDSTERS THEY MADE AN ILLEGAL PURCHASE ON MY CARD DO NOT USE THE APP,THEY WILL MAKE AN AUTO-RENEWAL ON YOUR CARD WHICH YOU CANNOT EVEN DISABLE FROM YOUR END,THEY CAN ONLY DISABLE IT FROM THEIR OWN END THE LEVEL OF FRAUD IS APPALLING!!
they are a fraud. they will automatically migrate you to basic plan, deduct your money and cancel your existing subscription. even if you still have weeks on it. make sure you remove your card details on their app or else they will rip you off. Today 15th April, they deducted my money again for pro plan and cancel in subscription after few minutes, I was back on basic plan they forcefully migrated me to early this month. I asked why, they said it's in their T&C. run away from this app.
I once love this app and subscribe for 1 whole year , I regretted seriously, I can't work again with the IP the app is providing. And am only using the subscription for one phone o It is not fair. suddenly the IP address that use to work perfectly are no where to be find , the ones available are not working. please fit it. before coming here to rewrite my review I have already write to you guys so many times no solution. And me , am unable to work .
I use this for gaming, and it's useless. Banned me without a warning. Support ignores you if you're asking for a refund within a 7 day period. They will only reply after 7 days, which makes you ineligible for refunds anymore. Scam. IPs get stuck ALWAYS. Money hungry. Most IPs are often blacklisted. Already switched to another VPN, a million times better. Bye for this bs trash app. 🤑
mysterium is by all means a mid and very fraudulent app, a few days ago my sub expired and I wanted to sub and the monthly sub had both pro and basic options with the pro option offering more countries and other features the basic option didn't have but to my greatest surprise after subscribing to the pro option which cost almost 7000 naira more than the basic option, it turned out to be that it was the same as the basic option, zero difference, no extra countries as promised,just nothing,fraud
⚠️ DO NOT USE THIS APP ⚠️ - THIS BROKEN APP has been constantly down for 'maintenance/whatever' since I first purchased a year subscription last month. I really regret having done so. The app hasn't worked for nearly 10-12 hours this time. It's quite ridiculous, tbh. Edit: It worked for like 10 minutes and out again... So basically been out for nearly a day now....
Mysterium is suddenly behaving like the weapon fashioned against me. Since this new update, there has been a lot of issues. I suddenly can't find the IP's I've been working with. And I can't work anymore due to this. I suddenly find myself logged out. Did you make the subscription cheaper just to give us little value? This update is not good fix it!!!
Overall Mysterium is a good one, it very ok, and I've enjoyed using it. My only but is if you guys can make sure the IP address that someone uses doesn't change because even after turning off the refresh button, it's still changes my IP address any time I return to the app. Or maybe you guys can doa list so that when someone comes, they can choose the IP they want instead of randomly refreshing. Hope the team can look into this. Thanks.
This app is really worth the money paid for subscription only issue with me is IT CONSUME too much data for me, why? I've read many reviews/complains but I'm not experiencing any bad with the app. Most don't know you have to deselect an option if you don't want your IP address changed. People talking about disconnecting, this VPN has NEVER disconnected in 2 weeks unless I disconnect it. This is the most effective VPN I've ever used. Kindly enable IP address history, so I can pick old ones.
Honestly, this app isn't giving me what I want. I'm yet to see all the wonderful things I heard about it before I decided to give it a try. It keeps disconnecting just few minutes after connecting it. It's quite frustrating, for days now I've not used it and very soon my one month subscription will expire without me gaining anything from it, it's horrible!
Can you guys make the ip address to be just one instead of putting multiple ip address, the app is really good, but work on the too much changing of ip address,if you want to put only one address that doesn't mean you should put address that is not working, I will give this app 2 star if this ip address issues is resolved I will complete the five star
Mysterium is one of the best I've seen so far. But it pains me to say that the connection does not last upto 10mins. that's to say, it disconnects at will. you'll have to keep reconnecting all the time. It lacks this long duration connection that shouldn't obstruct your activities with it. Though it's the best VPN I've seen so far with real residential IPs. please do well to make the connection last for long.
I subscribed for this App, in app it was saying Error but then I was already debited in my mobile app and it was successful. my bank said to contact the merchant directly for refund or to sort the issue, this was after I raised a dispute and the merchant refused to refund me. this is so so frustrating and disappointing... when I complained to the customer care you guys said I should provide my order tracking number (GPA). but I didn't receive any in my Google Account.
This app is the worst, don't even waste your time downloading it since the last update they'll hardly let your connect to the country of your choice or even connect at all, and when you contact support they'll tell you same thing they've probably told all the users 'We noticed a misuse' You'll pay for subscription and not get anything in return for your money and worst they won't refund you and tell you to wait till next payment plan as if we're going to make same mistake again.
you guys are giving rubbish, and we paid for the vpn we're using, not free. since the app has been updated , yhe vpn with be automatically turning it self off and go back to another country, even if you click on to connect to One country or state it will switch it self to another country. this is totally unfair , you guys should find solutions before this month end. since I have subscribed, i have not once enjoyed the app, and it spoilt my work, and i have lost a lot .
I am experiencing a bad network provider, this is really really not cool, nobody to me,the person that did just went off it's over 24hrs, it seems you people are just after the subscription, I don't understand why I will subscribe and I will still reach out for network issues and nothing is done, even Doug network is bad, there should be a word of reassurance at least not just went off as if nothing happens and now this is weekend. This is bad first time, I am using your network
as good as mysterium is, pray you don't have error code, it's quite frustrating what's going on mysterium, your supports are not responding to issues on time and this is quite frustrating, the error code wouldn't allow me work for my company since yesterday, I have reached out since yesterday, no one replied or say anything to clear it, this is not nice and very frustrating, can you please help me look into it, my Job is on the line.
I am having a very bad experience using the app. My phone is currently on Android 14 and on play store it's saying the app is likely not to work on your device and true to that after downloading and paying for a pro version it keeps disconnecting after 5 mins. I have gone through all my settings and watched YouTube videos on how to resolve it but still same issue
The recent update just made the VPN weaker. It's easily detectable on sites. I did not refresh my IP address yet it refreshes it for me. I can't stick it one IP because it keeps changing. Also it keeps disconnecting why did you take way the kill switch??? What kind of app is this? You just made me waste my money.
I did not enjoy my subscription because the IP was always changing. this is just pure nonsense. you are not giving people value for their money with this product. this is just waste of money. you need to find a way when five devices have logged in don't let a new device to log in. instead you go and log other devices out to make room for new device. I subscribe for one month I did not even enjoy it up to ten days due to bad connection. VPN will frustrate you ALL the time 😫
I've already complained about this on Microsoft app store but for some improper reason, you don't reply or bother about your app there and it's incredibly sad! I've tried logging in over and over again to troubleshoot the issue ever since you updated the app there but all the IP's are cutting my connection off meaning: I can't even submit a -ve report on each IP bcuz apparently my Internet access is interrupted by it, and worst, your customer service is so poor as to not aid in such a situation
it is frustrating and very annoying that even after turning off the "refresh IP address" and turning on "keep the IP static" buttons, the IP kept on changing. I'll suggest the developer looks into making the IP really static either by providing and stronger button or an option where users can enter the ip address they wish to connect to and connect to it successfully.
The connection is superb but uninitiated and drastic changes of ip addresses even after turning off the "REFRESH IP ADDRESS" button in the setting is so frustrating. what's the use of that feature then? it's keeps changing while you re even online working without opening the app. it's really frustrating and messing up things. please if you can work on that feature very well,so that when one is connected to a suitable ip address and decided to stick to that by turning off the refresh ip address.
Would have given a 5 start for all but these two reasons: 1. I see ₦17,200 per month and my phone and another person I recommend sees ₦14,000. Then I look like a liar that wants to extort someone. Why the fluctuating prices on different devices in the same location??? 2. I will be actively using it and it disconnected to another unacceptable IP on it's own and impact my process. This is not cool please work on making the App steadier and more reliable.
The residential Vpn straight up doesn't work! I wanted it for Prime Opnions, so I bought a subscription for this app, however, upon making a account on Prime Opinions, they still detected that I am using a vpn. What a waste of money. 0/10 don't recommend, I mean this does work as a regular vpn, but for what I want, it can't do it.
I've been using this App for the past 2 years with seamless connection and no flaws but since the past 2-3 months, you started updating your app the app has been completely useless I can't even use it anymore since the last App update on 2nd May it keeps disconnecting I just got locked out of two website with 30 minutes due to the frequent disconnecting of the VPN your fees are getting higher while your service are becoming efficient Your IT team has a lot of work to do
Biggest scam on Play Store! I paid $7.99 for Mysterium VPN, and when I requested a refund, they sent me just ₹7.9 INR — not even 1% of the original amount. This is daylight robbery! Their service was disappointing, and on top of that, the refund process is a complete fraud. Avoid this app if you value your money. They are looting users in the name of VPN service. Report this app and save others from getting scammed!
I would rate you guys a minus 5 if I could. You keep changing the user interface of the app but neglect its functionality. How is it possible that I'm paying for a premium VPN and still have to check constantly to ensure it's not leaking my real IP address, even after I've adjusted all the necessary settings? Please focus on improving the app's functionality instead of just making it look good.
You have a very bad customer care service. I permitted some of my friends to share with my subscription and now I need to give it to others who actually need it. They decided not to log out and now it's affecting me. I don't know who advised y'all to remove the "logout all devices" option. There should be one admin account that controls this just like Netflix does.
Update: Instead of honoring their 7 day return policy they essentially said " go deal with Google" if you want a refund, very unprofessional. Unfortunately does not connect or work for me in any way now i need to go through the refund process instead of them having an easier trial offer... Also no way to really choose your server, if you're in the US there's no East or West Coast option let alone being able to pick a specific state, too bad.
One of the worst, if not the worst VPN I have used. It overshadows my network anytime its being put on but immediately I put it off, my network starts flowing. The developers should really look into this application because it's automatically useless when it's on. Am not even supposed to even give any star at all because you guys dont deserve it. I won't even advise anyone to download this app talkless of subscribing. It's a waste of money
Why are you guys making us lose money like this? Its always from one issue to the other. Now once I switch on my vpn my network stops working. This happened last year and was fixed after a while. Now again? But to remove money from my account at as when due like clock work y'all never have issues. Taking advantage of people that use your service is lower than low!
I was surprised that I couldn't find the option to pay with Google gift cards. That's so frustrating. Some of us have just one life savings account and can't risk it just like that. Your developers should get to work and add that feature immediately. At least it gives one a sense of trust and honesty. You don't need my card details in this era of transitioning to make payments anymore. Please, I will be waiting for your reply.
Please using this vpn for the past month has been terrible for me. I'm unable to get a good ip address when I refresh and I tend to be on the vpn refreshing for hours to get a perfect ip address to no avail. it's really frustrating. It even takes me to other countries that I didn't click on. This is really bad. Kindly look into this please.
I just made a month's subscription 3 days ago. I was debited on my card. And it showed subscription successfully. However, when I opened the app, it showed "you have no subscription". I was later sent an email from playstore, stating that my subscription has been cancelled, because I didn't use it within 3 days, and that the subscription amount would be refunded to me. However , the money has not been refunded into my account. Please look into this for me. Thank you.
I've been having issues trying to sign in to mysterium. I have even reinstalled the app from play store like 3 times but it still didn't work. It continuously keeps telling me "SOMETHING WENT WRONG. PLEASE TRY AGAIN". This is very annoying. I have contacted customer service but no response till now
Such a frustrating app to use. I have a group subscription with my friends and we use 6 devices. I keep getting logged out everyday and it's really irritating and annoying. The vpn also randomly disconnects saying that it's 'checking my subscription status' thereby exposing my Ip address mid work. Sadly it is a one year subscription and I can't get my money back but this should really be looked into
This is first of using and choose yours only 5days into my subscription I can't even log into my account again. Whenever I want login it takes me back to subscribe again please what is going on here? I have been sending messages to your your mail yet no response. Why will you be redirecting me to subscription again after subscribing for a month (17500) na witch be that . Your customer care team you are not efficient at all. I am not happy with your services .
Support isn't really useful. I have a problem with logging in on my laptop, it keep failing to connect, mailed support and they can't seems to provide a solution. I was barely managing it as it logs me out a lot, however it's not useful for me again if I can't log use it on my laptop. Time to find other option
Your application is faulty. You need to fix the subscription management ASAP. I have been trying to stop my subscription for the months i won't be in need of the service, but your app is malfunctioning. I'm always getting the message "SOMETHING WENT WRONG ON OUR SITE." PLEASE WORK ON YOUR SUBSCRIPTION MANAGEMENT NOW.
My experience with this vpn has been awful. I cancelled subscription a month ago only for them to renew subscription and deducted 8630 from my account when I already uninstalled the app. Mysterium vpn support service, if you're seeing this pleaseeee return my money. This app is bad you all. Don't try using it at all. A waste of time and money. Total trash!!!
My plan expired on 27/7/2024 yet I ensured to cancel the subscription way before then because I am no longer interested in the service again. Just got a notification on my bank account that the subscription has been renewed even though I have cancelled it 2 weeks before Can you please kindly help look into this? Also I would like a refund and a Cancellation from your end because I don't know what else to do
I like the concept of dVPN, Mysterium is doing really good in his field. But the app is also Mysterium like speed is too much reduced, latency issue also, sometimes it gets automatically logout I need to relogin again. Website loading time is too much increase. Need to improve more and improve in app interfaces as well as more features and functionality.
I subscribed for a one month subscription but I can't access the app. It's requesting me to renew subscription. My subscription is still very much active. I don't know what is having. I have sent an email with Google support team billing information email and the email with subscription but yet no response. Please kindly attend to this now because my subscription is still very much active.
Very bad service... Everyday just seems to come with its own issues. It's either poor connections or I'm unable to login or the VPN doesn't even connect at all. Please resolve this issue quickly. If you increase your price, then you should also make sure your services are better not worse. Problem has been resolved and connections are smooth again.
This VPN is very bad and expensive. It doesn't work anymore. I would give it 0 stars if I could. The company seems to be more focused on increasing the subscription fee rather than improving the app's functionality. Whenever I use the VPN, my data connection is significantly reduced or sometimes even stops completely. It's a bad VPN app.
I haven't enjoyed mysterium ever since i subscribed this month, whenever i am connected to mysterium my internet stops connecting which has been so frustrating. The moment i disconnect the app, suddenly my internet comes back to life. This has been going on for days and it has been yet to be reviewed. That so poor on your side, imagine i can't even stay connected to your app to make this comment. People should avoid the app for the moment
It's unfortunate that mysterium VPN keep getting worst lately, while the price is increased - why? Issues with the app has seriously affected my activities and I'm not happy. From the frequent on and off to loosing IP address and no option for custom IP input; the glitch is becoming worse latelyk...🤔 Kindly, fix these then I reconsider my review!
If I can give a null star rating, I'd surely do. I have been using this service for quite a while with my friends, this month we couldn't use it even though our subscription still lasts 10 days more. There are various other bugs that should be fixed but hasn't. Please find something to do about this issue.
I gave two stars in respect to the fact that this app has once been good. For days now I've been trying to renew my subscription (1month plan) but the app doesn't allow it, keeps saying error but it allows 6months plan. Ain't that ridiculous. You're basically trying to force our hands to subscribe to 6months plan or more. Again, RIDICULOUS!!! That's more or less SCAM
Very bad experience I had with this product. with deceptive plans and billing processes. my seven day free trial expired and I was debited automatically for subscription that was supposed to run for a month. after being debited, I am told my subscription has expired that I should renew. it's insane, does that mean the debited fund was for the 7 days free trial?
Such a terrible experience since I signed up. VPN servers are unstable and could barely establish a since VPN connection using their Mac client. More like a 50/50 when using Android. Support staff is incompetent, 7 days and counting to schedule a simple remote troubleshooting session. The guy can't give you a list of things to try. Doesn't show up at the agreed upon time. I already cancelled my subscription and will dispute the transaction with bank for services not as described. Shame
Mysterium VPN Exceeds Expectations. Android app works flawlessly. I've been using it on my Android device, and I'm thoroughly impressed. Not only does it ensure my online privacy, but the connectivity is also top-notch. Whether I'm browsing or streaming, it maintains a strong and stable connection. Highly recommended.
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The download is 35.7 MB. Keep at least that much free space, plus room for the installed app.
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