Muse

"Poor Internet - Check Connection" I can't get past the OTP step as it complains I have poor Internet. I'm on 5G WiFi that is absolutely not 'poor' and I have full cell coverage bars.

My Muse app does not receive the SMS on the new phone, error message. This was reported as fixed after 3 months from reporting, but still not fixed. lost the patience.

my ring won't charge, and not work. they said will replace it, but never received the ring or any other f up email.

Very disappointing product and customer support, I spent around 10k on this watch just two weeks ago, and now the calibration feature isn't functioning at all, so I can't even set the time. What makes it worse is that support is completely unhelpful, no one responds on the app or phone line, Expect much better for this price point, Needs urgent resolution.

excellent!!!😃

been increasingly frustrated as things go on. battery life is diminishing in the ring and the case, and data collection to the app seems inconsistent. Also, the app does not resize well on my device when using the tablet mode (I have a ZFold 5). the BIGGEST issue, however, is if the app closes for any reason, it stops collecting altogether. there is no "run in background" or "always on" option for the app, and the ring doesn’t seem to store more than 24 hours of biometrics to upload.

I can't pair this app to my vibrator app

App is not able to generate OTP for login and there is no response from the support team either, rendering the device useless. Worst experience

Unable to login as the app is unable to send OTP, tried reaching out to the support team via email and calls but they are unresponsive.

nonsense app dat is not working

can't get get the unit to send me the OTP. Therefore I'm not able to proceed.

Latest update crashes every time it attempts to start on oneplus 13. previously, sleep data shows fine in this app, but does not smoothly share within Google health ecosystem to be used by other apps. (update fixed crashes, but sleep sharing seems to still be an issue)

The app works great with the ring. I'm very happy.

Been wearing my Ring One for a few weeks now and it’s become part of my daily routine. Sleep tracking has been especially useful, and I barely notice I’m wearing it.

What I like most is how comfortable it is. I wear it all day and overnight without thinking about it. The sleep and activity data have been surprisingly helpful

ring one gives me that health Metiics I care about without having to wear a watch all the time clean design lightweight and easy to use once everything is set up

I was looking for something less distracting than a smartwatch, and Ring One fits that perfectly. The battery life has been solid, and the health insights are easy to understand

Simple, comfortable, and practical. The ring blends in with my everyday wear, and the data has helped me pay more attention to my sleep and recovery habits

UPDATE 6/4/26 app is working for me again 5 stars.

The app repeatedly crashes and will not open. Android says that the app has a bug and to update the app after the developer fixes the bug. So until the app is fixed, my Muse ring is useless. This needs to be fixed.

was great until latest update

Waited 3 years for my ring and now the app is full of bugs...

Crashes upon opening. Completely Useless now.. worked fine until 06/02/2026

After the latest update, app just crashes. doesnt work anymore

**UPDATED Review**Today's software update 5/31/26. App will not open, message says there is a bug in the app. So thanks for installing a bug on my phone. Tried over & over to put in my birthdate. App needs to allow a person to type in their birthdate.The scrolling through every month & years does not work & is frustrating for someone older than 10. Iam done trying to get this to go to my alet it stop where it did I am currently born in Nov 2025. so I am an infant. -5 STARS!!

The latest update killed the app. It crashes as soon as it attempts to open. Unusable.

I was prompted to install the latest version a few days ago, but just swiped out of the notification. I went to use it later that evening, but the app kept crashing. The next day, I tried to use it again and it kept crashing over and over. I tried uninstalling and reinstalling the app, and it still won't work. Please fix! I'd like to use the ring that I had to wait 26 months to receive 🙄

Installed a new version when prompted. Got application hung. Stopped. Reinstalled. App took me thru registration but crashed when I selected my name/account.

Latest version (31st May) keeps crashing....please fix it!

no longer works/loads on samsung android.

Latest update crashes... 🤬🤬🤬

most recent update made the app unusable.

All it does is crash..... iPhone version works.

Well that's nice. After today's update, it just says Hello! Uninstalled and reinstalled same thing. Emptied Data. Didn't work. Rebooted phone, same thing.

total scam, no support, no product, run run run away

it's closing in it's own without my intervention and can't register an account

Backed them on indigogo, waited 2 years for the ring, and now waiting 6+ months for a refund. Yes I emailed you several times, and you refuse to provide a timeline on when you will initiate refund. How is it possible that you are launching a second ring when you haven't even given people the first ring? Unbelievable.

Kudos to the Ring One Muse Wearables team for continuing to communicate & persevere in the face of delays and often VERY critical backers. I know it has taken much longer for you to bring this product to market than you had planned. This is unfortunate but not unexpected in the crowdfunding space, especially when trying to bring to market new technologies, scale up production and ensure a worldwide distribution chain. You remained patient and continued to provide updates. I love my Ring One!

Smooth Application

Overall, I’m enjoying the watch and think it’s a great hybrid device. I’d love to see future updates and improvements that make the smart features even stronger. Thank you!

the ring ability to hold a charge was never what was promised and has become progressively worse after the most recent update despite charging nightly. Data varies widely and I've emailed twice with no acknowledgement UPDATE: Been in contact with the Muse team and after some troubleshooting they offered to send a replacement. Since this issue is moving in the right direction, I'm updating my review. Will be happy to update more positively once fully resolved when the replacement is received.

Some initial difficulties setting up my Ring One. Support team was absolutely fantastic in helping me troubleshoot and went above and beyond in their communication. App and Ring works perfectly now.

app works great for me. syncs fast. easy to navigate. no ads. never crashes or hangs. customer service is excellent. Sampriti has been working with me to address missing components from my order, but that's not app related.

Very rarely connects to the ring. Can't charge ring when charger is plugged in? Ring went from 99% to 0 in less than 8 hours, making it useless for sleep tracking. I would pursue a warranty but I would probably just be throwing away another $100 in shipping.

great support, app is easy to navigate and full of great analytics. I'm super impressed with how accurate the sleep times (sleep/awake) are! most accurate sleep tracker I've used to date! highly recommend!!!

Had a few issues with the app initially but customer support was quick to respond and resolve it.

I had an absolutely amazing experience with Muse Wearables! My watch needed repair, and the entire process was seamless. A special thanks to Yasser from the Muse team, who personally handled my case from start to finish. ​The company actually provided a complimentary service out of pure goodwill, which speaks volumes about their brand ethics. They arranged a doorstep pickup, and the watch was delivered back to me after repairs looking and feeling brand new! Highly recommended!

I came across Muse Wearables – Ring One, the Indigo startup ecosystem, and I’m genuinely glad I took the chance. Because Muse is still scaling, you work alongside them as they refine features, but that’s part of what makes the experience worthwhile given the solid product quality and clear direction. What stands out most is the consistency: I wear the ring daily without worrying about losing it, and their customer service has been responsive, open.

Great app for monitoring your health with your ring. Great app and would recommend it to anyone.

Happy with the Ring One features, had some issues with the ring after receiving it, but customer support has been responsive and has assisted me with correcting the issues.

Great ring for monitoring your sleep.

Thanks to Muse, I'm in great shape today. All of their devices are very effective and easy to use. I highly recommend them.

Muse is a health‑tracking app for wearables with stress and sleep analysis. Users praise its detailed insights but note a complex interface and limited free features. Premium unlocks full functionality. 😌📊

best app and great experience

Ring one feels light and comfortable and you almost forget you are wearing it. it does its job quietly and just works in the background. good to start 2026 with right stuff

I've used this app before and it works well until the end. sometimes my device sound seems lower on the app. overall great app

Muse app is a meditation and sleep app that helps users relax and improve their mental well-being. It offers guided meditation sessions, sleep stories, and calming sounds to reduce stress and anxiety. The app also tracks users' progress and provides personalized recommendations.

Muse app is a game-changer! 🌟 Mindfulness, meditation, and sleep tracks tailored just for me. User-friendly interface and calming vibes make it my go-to for stress relief. Highly recommend for mental wellness! 😌

Muse is an AI-powered workspace that helps teams think, create, and collaborate in one seamless flow. It turns ideas into structured insights faster, making creativity and productivity effortless.

The app inspired me a lot.Really blessed to have this .The Muse app is a solid meditation and sleep tracker .. Offers sessions for stress, focus, sleep. Uses EEG sensors to track brain waves Provides stats on meditation progress Helps monitor sleep patterns. Various activities for calm and focus this the best app for working on

After exploring the Muse Fit app, I really like how well it works with Ring One by Muse Wearables. The interface is clean, and the Smart Ring feels comfortable and stylish. Health insights like sleep and heart rate are easy to understand and genuinely helpful for planning my day. Overall, it feels smooth and thoughtfully designed 😊

all health related solution in one app love to install.Highly recommended to all ..

This app is very useful for daily health tracking. Step counter works accurately and heart rate monitoring is good. The interface is simple and easy to understand. Overall performance is smooth and helpful for fitness tracking.

this is a unique app. it helps me alot. ❤️❤️❤️❤️❤️❤️

"Muse Hybrid Watch & Ring One App = wellness goals achieved! 💪 Sleek, accurate tracking, and awesome customer support. Perfect combo for fitness & relaxation 😌"

This app works perfectly with Ring One by Muse Wearables, delivering clear insights and an easy-to-use experience. I love how intuitive the design is and how smoothly it tracks my data. It feels reliable, polished, and genuinely helpful for daily use.🔥

App is ok, it tracks my health using the ring one. There are some feature behind paywalls and some of the feature are interesting but it works enough for me. 10/10 Would recomend to anyone.

the muse app brings out the best features of your ring one like sleep & stress tracking, heart monitoring, fitness & step tracking, & lots more. Customer support is quick & responsive 😀

I bought the ring 1, and I must say it started off very interesting, but along the line, I had 1 or 2 challenges. to my surprise, the ring one team answered every single one of my queries, my experience was surprisingly and shockingly good. They did everything they promised to do on time They rectified my challenges and i even went ahead to buy another ring for my daughter. So thank you, ring 1, and I do. Sincerely Hope you're able to develop this product to its full potential.

this applies is pretty useless. I like the idea, but it doesn't allow you to make real edits for the sleep. So, if I get 8 hours od sleep and the ring onky records 4.5 of it because the ring shifted on my finger in thr night, it won't let me record any times outside what it thinks is correct. the device is also garbage at detecting heart rate while exercising, saying I'm never making it out of zone 1 (even when I'm close to practice heart rate), and it stops recording workouts after an hour.

Had OTP issues initially, but the support team was timely in getting back to me and resolving the issue.

Ring One is here to stay. I have had this ring for over a week now and data on sleep and steps are quite accurate. Battery lasts for over 6 days which is a plus. Few more features are in beta hopefully they will come up well.

The ring is a very good piece of work. Im listing only features that are not accurate or not properly workin. I am more than happy with other features. * Sleep sometimes doesn't track properly. it shows i slept at 3am when I would have actually got up and had water. it doesnt take when I actually started sleeping which is around 10pm. * Workouts especially treadmill running is way off. HR is not accurate during running. when my HR goes above 175 or so it resets to 60 in the graph.

The app has made improvements since it's release a few years ago. It's definitely more stable and reliable. They know they have work to do and have admitted to that. I give it 3.5 stars because of the improvement. However there are basic things that still need improvement like sleep editing, BP reliability and better HR during workouts. It's clear they are invested. The ux is good and not cluttered.

lots of improvements done in the app.

Earlier was facing issue with OTP receiving, now it got fixed, thanks for fixing.

Initially the app had few bugs related to sleep tracking, but now it works fine

The earlier steps were not accurate ,after the update, it's almost accurate. Thanks, Muse Team

The latest update has been really helpful..I am able to track sleep better, love the meditation scores, step accuracy is better especially when i compare it with my Google Watch. My HR & readiness scores are on point. Eagerly waiting for my payment feature.

Most NFC rings are waterproof and built to last, meaning you can wear them without worry during daily activities. it's looking very good to wear and to use such a payments.

in my muse watch the SOS 🆘 emergency primary contact is not approved after 5 time email approraval pls clear this glitch.

valueable ring one

waiting for ring one version 2.0

Love this product

love it

Love it....

I used before 7 months some scrap came

Very nice Delivery thoda late hua par finally mil gaya usable ring 💍

App does not work. Wants to send a OTP to my phone, then tells me there was a problem and I'm stuck at that screen. Seems we are getting exactly what we thought, something that doesn't work.

The app froze, I reset it now it doesn't even send OTP code to log in to my account. The ring is garbage. I think its one of the worst purchases I have ever made and definitely the worst pledge of my life. I wish I could get back my money, even 10% would be good comparing to having to suffer with this garbage

Good One 👍🏻

I bought a ring and a Muse watch — both are really good! The quality is excellent and the features are fantastic. I’m very happy with my purchase.

I have been using the Muse Ring One since January 2025. My experience is excellent so far. The delivery took some time but after getting the wonderful package, the App experience in measuring vitals, tracking activities, blood pressure, SPO2, HRV, Hear Rate has been wonderful and consistent. The charger behaved differently after 6 months but Muse Support team assisted and fixed all issues.

Easy to use app, even the insights of the ring seems nearly fine and looking forward for more improvements

App is simple and clear, also the ring gives accurate data for sleep, been using since a month

very buggy, doesn't track steps correctly, messages are frequently out of sync (says "time to get moving" 5 minutes after you've finished a 2 mile walk).

Great app and great ring. Customer service and help is very good.

Many problems, the most major of which being that they never sent the ring I paid for and the app itself doesn't work. The app is unusable, as it glitches when trying to log in, taking you back to the login screen within seconds of it trying to send an OTP, which it never does. They also said to track shipping of the ring through the app, which is impossible to do when the app doesn't work. Update: Contacted them a week ago, didn't get an answer. Followed up again today.

So far so good -- It was easy to install the app and sign in to my account. Even before my ring has arrived, the app is updating just fine. Once my ring has arrived, I will update my rating if needed and give a more thorough description ....

Really enjoying the sleep tracking. It showed deep sleep of 2hr 15min last night, feels accurate compared to how I felt in the morning

Recived mine today, size fits perfectly. Did a quick walk and the app showed 4,920 steps which is close to my phone count. Pretty happy with that.

First impressions: very comfortable, lightweight, and tracks heart rate continuously. App looks clean, setup was simple in under 5 mins.

After such a long delay I was almost sure this ring will not be worth it. But when I started using it, my mind changed. The stress tracking matched exactly with my busy office day and even showed recovery when I relaxed at night. On hand it doesn’t even look like a gadget, few friends thought it was just a normal ring until I told them. Battery is holding well too, 3 days no charging needed. Waiting was frustrating, but now I can say it turned out better than I expected.

I waited so long for this ring that at one point I thought it won’t be worth it and maybe just waste of money. Finally got it last month and after using I had to change my mind. The way it shows stress and sleep data actually matches with how I feel, like when my work day was too hectic the numbers also showed the same. Ring is light, looks simple on hand, not flashy. Delay was frustrating no doubt, but after using now I feel at least the product is solid and I am happy I waited.

Recived mine in Riyadh. Super cool design.

so far using the ring one its a bit hit and miss from an app, you can see heart rate data for your sleep session but not throughout the day? cant request to see live heart rate either. also finding the state of charge should just be on the main screen

The ring I ended up getting is a far cry from what I thought I would get . No haptic feedback, no NFC payment and no blood pressure, in other words it's no better than anything else out there. when I check the app you think I wasn't wearing the ring. sorry but not very impressed right now, maybe with a few updates it will start functioning the way it was meant to. And nearly 3 years to get it !!

Data is either inaccurate or doesn't show. App is full of bugs. Data isn't explained how it is achieved. DO NOT BUY THIS RING

Muse watch is one of a kind and very suitable for people like me who want step and sleep tracking without being hooked to an intrusive smart watch. I had some teething issues and customer support was prompt and courteous and resolved the issues for me. That said there are improvements that can be made to the app e.g historical tracking etc. but all in all for the price point and from a device point of view, this is totally worth my dime

Trying to setup brand new watch on Muse app. App could not find the watch under "Available Devices" even though the device "Musefit" was found in bluetooth settings. Not sure what to do.

Worst app ever. Won't open up. On a different phone it opens to a diabetic monitoring system. a ring and watch. I ha e the headband! Wasted 45 min trying to get the app to work. Now after 45 min of wasting time I am aangry. Deserves 0 stars!

The watch is great.. looks good and very stylish.. however, the app needs to give a summary of week/month etc.. we can view only the daily performance

Customer Support is really helpful I was facing issue with the watch connectivity they resolved it after troubleshooting it in every possible way.

Update: You state you're sorry and to send a message to your customer support - yet that is the issue. No one replies from customer support. Customer service is beyond horrible, if you can even get a response from them. Their products are featureless and non working. I regret spending a penny with them.

Not only are Muse totally failing to deliver on their promises, the app update now causes it to crash on opening. Truly awful experience from start to finish.

App is useless because they haven't delivered a single ring to a single customer! Almost a year after being "about to ship" they still haven't built a ring suitable to send to the public, and apparently won't have one any time soon...

exceptional & outstanding service .. Thank you for watch...& the watches design just next to awsome. this app also doing well auto synchronizing but some time the app have some connecting issue .please try to solve the issue , otherwise the watch is good enough

I have been using the Muse Watch for the past two months, and I'm impressed. The sleek design makes it a stylish accessory, and the heart rate monitoring and sleep analysis have been very insightful. The bright, easy-to-navigate display and impressive battery life, lasting several days, are standout features. Overall, it's a great blend of functionality and style.

Got a call from Muse today. Explained the problem of connecting the watch with the app. Also got to know that Sat is an off for the team (was not aware since nowhere mentioned on the Muse website where support nos are provided) The gentleman on the phone, Raghu was quite humble and polished while communicating on this matter. It felt good that the company reached out directly. Maybe Muse should update the app and make it easier to integrate the connection between the app and the watch..

Great support from the team. Patience and legit advice. They replaced the battery, checked and returned the watch with minimal time. Keep growing! God bless!

I've barely used your watch for a year but have faced multiple issues including incorrect synchronisation, drained battery in under 6 months and jammed buttons within a year. Each time I raise concerns, your team puts up an act to give an impression that it's a one off issue and you are resolving it. However the same or new set of problems keep cropping up. Hate to say that it's the worst hybrid watch brand I've ever heard of and used.

I can't pair the watch again. After just 4 months it stopped working. Now I am trying to connect it but the watch is not found on bluetooth and muse app. If it is in warranty period how to claim for it. And still it doesn't work how to claim for return of my 7599rs i.e watch price. I have given 1 star in review because it does not post review without giving a star. Otherwise there is nothing like giving a star to this watch.

I give up. I give up on the watch, I give up on the app and I give up on the company. I have tried talking, I am tried emailing, I have REALLY TRIED being patient with these people but it has been absolutely useless. Its a ridiculous watch with ridiculous app whose functionality keeps crashing. Its not even a worthy analogue watch at this point. To think I spent 8k of my FIRST bonus to buy my FIRST watch. Poor. Calliberation: 0 Smart functionality: 0 Repair time: 2 months Repair Success: 0

I can't even sign in to the app. The message says "can't send OTP to xxx number". How am I supposed to set the time on my hybrid watch? This is so not done.

At first I had the OTP issue. But one day after contacting the support, the issue was solved. Further configuration was simple and intuitiv

can't proceed beyond entering phone number and ask for Otp code it displays error and go back to entering phone number again, endless loop, very buggy app. finally support answered ne. I've already Emailed you twice regarding that issue, do please respond to my email and yo my comments in the campaign page,...., still I will not change my rating unless the buggy app is fixed. I just tried it again 5 minutes ago and the issues not resolved

Fails to send the OPT which is a big deal when you're a backer and need to register so that you can complete and finish the setup process.

Can't set up app or device, stuck on the "Send OTP" screen. When you input your phone number it says "Something went wrong" and punts you back to the previous screen. App is nonfunctional, dead on arrival.

I purchased a Muse Grandeur watch 2.5 years ago, suddenly it does not connect to the app, even though it is working and connected to Bluetooth on my phone but it does not show in the available devices in the app, moreover there is no option to connect the watch name: Muse Grandeur at all. The watch is been useless because I can't use it, does not show the right time. On the top of it, the what's app and call service for customer service is not responding for months.

The watch is not responding on many situations. I am not getting vibrations/notifications on most of the calls. Not even in speed dialed calls. So far I like the make of the watch. But the digital experience needs improvement. I hope muse lauches sizes more than 40mm. The strap leather is sppriciable. But again I have to mention the digital part of the watch is average. I love the fact that this is made in India but is this a global product. Can this product beat the global competitors.

Great App. Fluent and interfaces well. Have a request though... It would have been nice if it was possible to interface the previous generation Muse Grandeur to the app so that the Grandeur users like me could also use the features of the new and improved app. I know this may not be the priority one feature but it is a "great to have" 😀

The app is sleek and the watch is amazing too. Glad I went for the Muse watch instead of the Zeppelin, I would still buy the Zeppelin but the Muse Hybrid will remain my daily driver.

Great watch but little bit disappointed as there no apps for iOS users since my husband uses apple iPhone and I gifted him but the watch does not work on iOS that's y I am rating 3 stars only

Got the Muse Modernist Rose gold watch. It looks great. Simple and elegant. Will google fit integration be available? The activity steps are correct when I tried comparing it with fit. Overall it's a cool modern hybrid gadget.

Amazing App!! They have some cool features. Easy to use and especially love their intensity trends.

Awesome watch and beautiful app for it. First of all, i can track my walking and running with this watch very smoothly. Most interesting feature in this app is smart wake alarm. Smart alarm didn't disturbed my deep sleep but wake me up. The most useful feature is caller id notification when phone in silent mode while my office time. I don't want to look my mobile for incoming calls while i wear the watch. Such a useful app for the charming watch...😍

Really liked the watch and the app. Getting really good insights from the intensity graphs and the scores.

Really liked the new app.All the colours and the theme is very interesting. I have been using it from last 1 month, it has been very smooth. Focus modes are the game changers for me, helping me control my notifications depending on the situation.

App is working pretty good. Activity tracking and Sleep Tracking gives the realtime data.