Language Learning | Jumpspeak

This app, even with the assistance of Google AI has been unusable for me. I have tried to get a refund from just a few days after it auto-renewed (i thought I had canceled it) in late October. Google Play has refused even though I am getting no benefit from the nearly $200 service. This is a scam company that only cares about profit and not customer service.

It is not worth paying for. I have used Duolingo. I was attracted as said about speaking. However they add all these non speaking exercises in too. You may as well use free version of Duolingo and speak into google translate for free and get a better experience. As a student want to get to speaking/listening to conversation level first. Then worry about reading/writing etc

So far so good!

No free trial possible. Hard ask to commit to at least 3 months paid service to test the app...

it is not how they claim to say. they spect you to something that you haven't learn yet

Failed to live up to social media promises. Early lessons are far too complex for someone starting from scratch. Feedback provided in Japanese characters without anything to reference them is quite ridiculous. Get you talking from day 1 is all fair and well; throwing lengthy sentences to construct with no direction around meaning or grammar is a worthless task. Maybe you'll have better luck with another language but if Japanese is your thing, look elsewhere.

enjoyable so far

on boarding is impossible. I did a too long survey on the browser, was asked to pay for a year in advance, THEN download the app, then I couldn't sign in to the acount I paid for AND it asked me to do the survey again. I'm almost an hour and $65 dollars into the app and I didn't even get started!!! Starting to wonder if I was scammed. @jumpspeak - I have more feedback but not enough characters. the short version is you should fire your UX people.

I am leaning a lot in French

Clear and conscise instructions w/ ease of use!

doesn't actually teach you anything, it uses Ai for everything and the Ai is very poor. it will translate words from your native language to the one you're learning and then say you used the wrong words. most the time when it's speaking it is an echo and it makes it very difficult to hear and understand what it is saying. don't spend a dollar on this app

I am enjoying these lessons. I do wish there were longer gaps in conversations between questions or statements and expected responses.

scam. do not subscribe! the ai they advertise is not included! scam stay away!

THe app does not allow you to cancelled your subscription. Even after i removed from my goggle play. the app still trying to deduct the amt from my bank. THe website dont have a customer service to sort it out and the automation email reply just not doing the done. Be careful

I signed up for a trial period, didn't find it super helpful, didn't subscribe. Without warning, they tried to charge my bank account again, so I went onto the app and canceled my subscription. Now they're trying to charge my account a 2nd time, and the option to cancel isn't there anymore. I had to block them from my banking app. The "contact customer service" button sends you to the website where it touts the beauty of Ai learning; no way to contact a human that I could find. 0% impressed.

Doesn't live up to the marketing. I paid for a subscription, then was prompted to upgrade more in order to have the AI functions... This was before I had even gotten a chance to use the app, but I thought the AI bits wad the app. It's not really that much different than Duolingo. Doesn't really explain anything, asks you questions on vocabulary it never introduced, and then critiques your phrasing when all you did was read their suggested conversation replies.

charged me to my new credit card when I didn't accept auto-renewal

I've learned a number of languages in different ways throughout my life and this app was awful IMO. The AI voices and pronunciations are not good or natural. Even if you start a brand new language it starts dumping you into situations with big paragraphs and conversations and you haven't even had a lesson yet. It may work for some people but I found it the biggest waste of a lot of money and I regret the purchase.

Don't give them your money or your card info. They never sent a renewal notification and charged me. I tried to cancel the next day, but it won't let me cancel this year or pro-rate. It will cancel in one year 😡 and you can't reach them. Horrible customer service. Unbelievable. I want my money back!

high price for AI slop

good but a little advanced if I didn't have some acquaintance with German already.

it has some interesting approaches. sometimes it feels too fast, but I think that's intentional

Predatory billing model. They route sign-ups through external web links, so subscriptions don't appear in Google Play. The onboarding glitched, leaving me with zero account access, yet they still charged a $99 annual auto-renewal a year later. The customer portal lists your status as "Active" with no cancel button; you have to scour buried FAQ pages to find their hidden self-refund link to stop charges. Unreliable account setup and deceptive cancellation design.

this company without my authorization withdrew over $260 from my credit card and refused to give me it back.

It neglects to actually teach you any french. You mainly just read sentences written out for you and AI judges you on your pronunciation, but you have no idea what you just said. Then sometimes some words are blurred out, and you're supposed to guess them because you've never been taught actual words, phrases or sentences. I regret buying a lifetime membership. The adverts were truly misleading. The mechanics of the app are also quite annoying.

This is AI slop. I tried it for japanese and it has the incorrect words next to kanji I know. it also just seems like it throws random words at you and half the time the conversations dont make any sense. it was teaching me words I could use at school and then had me have a conversation with a dental office assistant? Honestly the worst ive come across. I hope the app is better for other popular languages but clearly japanese is too difficult for AI. Requested refund within 24 hours.

So far so good. It starts very basic but at the same time putting sentences together I don't know. I am very excited to continue.

I was automatically charged 399.00 for a service I didn't authorize!

Struggle to get heard I find I have to shout at the app for it to hear me. i have tried all the things you suggested already. my other apps seem to work

very helpful and interactive

seems very similar to Duo Lingo

This app os only for those who already know the language pretry well. not for beginners as advertised.

Ta Bien App

I really wanted to like this, but I found the app to be overly complicated and unstructured. Way too many options and I couldn't figure out how best to approach learning.

many lessons have no instructions so you don't know what to do

SCAM SCAM SCAM. Most of the positive reviews are bots, they charge you for YEARS even after cancelling the "free" trial. DO NOT SUBSCRIBE.

this is a great app. i like the immersion and speaking on the fly.

It seems to be pretty good. I have questions on whether it's working or not.

I thought I had canceled my account after an initial trial period. I was charged for another 4 quarters of usage. I did not see the charges on my statement. Incredibly difficult to cancel a subscription. No clear path to cancellation. Had to get my credit card provider involved.

I found it frustrating, some good aspects to it, but at my level the Mandarin speech is too fast. I slowed it down to 70% but that is not applied at the times when I really needed to understand the pronunciation.

This app is useless 1_ no repeat option for new words you have to learn once and for ever. 2_ it starts with no plan and from nowhere an continue to nowhere. 3_ for beginner it starts with words that maybe native dont use them and if use they dont use it mor than 10 tims in whole there life. 4_the storys you have to be C2 to understand the story at begining you dont know hallo but you have to understand very hard story. i will atache the story and the Irrelevant words

The program itself under delivers. It offers suggestions for what to say, then it tells you the grammar (that it suggested) was wrong & how to fix it. also, the app miss hears what you are saying, replacing tu with vous and vice versa, as an example. I don't believe it is my prononciation because other apps aren't doing that when I speak. unfortunately I have NOT been unable to get my money back. I do not recommend trying.

the beginner level is way too easy

I love learning German!

Requires a subscription.

The app is pretty good..I was learning Japanese. I've been learning from duolingo and Drops for years ago I knew a bit and how to say words..I got a 3 month free trial which was very generous and I would subscribe but I think this is just too pricey. There isn't even a basic tier. Not everyone can afford pricey language apps. I wish the good apps could be affordable. I also don't like apps talking down about others apps. I would recommend if you know the basics.

It's easy signing up but can't figure out how to cancel, and now I'm being charged every month for a service I do not use.

the app is ok, but it's impossible to cancel the subscription!

I can't download it so I guess I don't like it.

ripped off! spent $300 so far and still no AI interaction unless I pay double to upgrade to the next package. This wasn't explained up front. Currently it's no better than free Duolingo. how do I say in Spanish "I was ripped off and I want a refund"?

The pronunciation along with the text on the screen clears up much of my ambiguity. So far this is helpful and encouraging.

for the cost and the promise of AI this is a very disappointing app. I tried beginner's Greek 0 - A1, it fails to use Σ as a capital σ and the stress accents are placed offset mingling with the letters following. The AI isn't AI in conversation and role-playing, it simply tries to record what is said, and if that deviates from the suggested answer it uses the suggested answer anyway,no corrections or suggested improvements. Vocabulary is introduced in sentences which has no place in a 0-A1 level

It's been 2 days that the app would not load on me. The app is updated to the latest version. Please fix. UPDATED: After reinstalling the app, the Login doesn't work. I even tried to reset password and clearing cache. Nothing works. I paid for Premium account and can't use the app.

Careful. This company renews your subscription without any previous warning.

I had trouble getting the correct app sign in at first but they helped me and now I get all the lessons I'm suppose to get. only into day 2. so far I'm enjoying it. Hopefully I'll learn to speak it.

fun

Update: They were able to refund me. This is how companies operated during my heyday.

It really helped me but I would like that u can do it offline too because I can only do it at home and stuff. Besides that, it helped me a bit, and a lot, it would be good if u taught us words multiple times, not just once.😊

mostly great, but some mechanical problems. Sometimes I think the items could come in a better order.

they make it impossible to ca me cancel and contact

It's fine, no better or worse than other app-based language learning from what I can tell. However, it is MUCH more expensive. They will trick you into add-ons, and it won't be clear that $159 for the main lessons is annual and $179 for the AI add-on is annual, but the $399 for daily lessons is MONTHLY. By the time you realize that and are out over $800 for a part of the service you didn't know you even had, plus bank fees for the overdraft, you won't be able to get a refund.

I purchased this yesterday and signed up for a yearly plan for $79, and all I get on the app is pop- ups wanting me to upgrade to premium. It's so annoying and distracting when trying to move from module to module. very poorly designed app - trying to rip odd Duolingo with similar look and types of lessons. Very disappointing.

This vibe coded trash has gotten worse. From questions not rendering so you have to guess answers, to incoherent lessons and at times gibberish chats, along with discussion about the wrong language I have given up. I don't appear to have any way to request a refund so have now cancelled. don't waste any money on this app!

Bought this app to learn Japenese specifically, even went with the upgraded AI chat. As many of the other reviews state, this app is not set up to learn a language from scratch. I learned much quicker using duolingo and understood the grammar and placement of words better. Jumpspeak just throws it all at you and wants you to use trial and error. Definitely not a streamlined app. If you're getting this app to learn Japanese, DON'T. Unhappy customer and I missed the money back deadline.

great way to learn

horrid

So far, I cannot get past your marketing messages! Very frustrating. Cannot sign in

I regret buying the app instead of experimenting with the free version first. The lesson is never believe reviews that are set to get "clicks." Some of the app is good. However, right from the start, titles of lessons not matching actual content. Second, and most critical, some of the pronunciation is ATROCIOUS. One example: "gateau" ... a cake. The app voice said "goo-teuy." Seriously. It can also fail to correctly 'hear' what is being said in response, no matter how close the microphone.

This app does not function as advertised. It is marketed as a language-teaching app but does not actually teach the material — it assumes prior knowledge the user does not have, making it unusable for its stated purpose. I contacted the developer (Jumpspeak) directly and they confirmed in writing that this purchase must be refunded through Google Play, not through them. I am requesting a full refund on the grounds that the product is defective/not as described.

the lesson has visual and audio to meet both styles of learning

Scam! Finding your subscription to cancel it is impossible if you don't go through stripe! They don't have a clear way to reach support. Also the app is garbage if you actually want to learn a language.

All good except for the Jump speak server continually going down!

even with premium I am getting daily limitations for role playing!!!!

Just not a good app.

I tried to cancel the premium jump speak. it was well within the time period which I was supposed to be able to cancel. haven't heard from Google Play for more than 2 months

I love this app, learning so much Spanish.

confusing at times

great app.

I've only done this for 8 days. I went back to Tenderfoot and still they expected me to no words and grammar that I had no idea what they meant. also I didn't know I had to pay a year in advance so I'm stuck with it for a year I'm going to keep using it and do another review later on. but I don't like it so far

I think this will work.

scammy ads and scammy ap. positive reviews are faked.

i am a Duolingo person who was getting frustrated that after a thousand + lessons I still was unable to hold a conversation and had to continuously ask the person I was talking to to speak slower or if get someone to translate. I'm hoping this will get me to my next level.

So far so good. I started with A2 but after a glitch I had to restart and lowered it to A1. I studied with Duolingo for over a year but stopped for over a year so the simpler refresher is giving me more confidence to catch back up.

excellent 👌

Does not appear to have promised AI. Basically seems to be a very poor imitation of Duolingo. I asked for my money back and it took them ages to process and eventually they refunded 4 euros less than I had paid. Total ripoff imho, beware!

Comprehensive teaching style.

I liked the ad on Facebook and the idea of hearing and speaking with correction. Found a complicated purchase process, scrolling through expensive upgrades, one of which is the advertised process. Program is for phones and will not work on computers. Suggest trying the free 14 day option and making sure you remember to cancel. If you use the program for a year you will be automatically billed $258. I cancelled. Like straight-forward purchase, not whatever this is.

horrible no customer service

This is helping, I feel like I'm making progress.

Too easy no matter how many times I say it is. not challenging to learn past what I already know. charged me even under trial.

Not what it claims to be. The lessons are tedious. There is a glitch in the app that doesn't always recognize when you finish a section, like conversation, so you don't get credit for finishing your lesson. It doesn't focus on vocabulary. Which is a problem when it asks you a question and you don't know which words to say. I think I paid for three months in advance. So, not worth the money.

This app requires you to purchase a shared family pass in order to be able to access all the different activities. Since I didn't choose to provide additional funds on top of my paid yearly membership, I've only been given one lesson plan and the rest of the activities are all LOCKEDI Even though in this app's promo video, it makes fun of Duolingo, this one is worse. Duolingo doesn't require you to pay almost $100 and then inhibit your growth by blocking access to lessons. Don't waste your $$!

100 day free trial and automatically take your money at the end of the trial instead of asking the customer if they are even using their app. the app froze and did not work appropriately with "AI" mode. forgot about the app because it did not work as advertised and they have gave themselves 119$ for service i didnt take and used the fact that people work and are busy to fund their project

fun, not too fast just what I wanted

All greed no value

APPALLING APP, AND DON'T EXPECT ANY HELP FROM CUSTOMER SERVICE. if I could give 0 stars I would. I tried to refund an unwanted and unexpected renewal. No notification before payment taken. Contacted them within the stated 24 hours - and was refused a refund because apparently their Ts and Cs dont apply to a second renewal' I was under the impression I'd cancelled the renewal after that last payment. THIS COMPANY ARE CROOKS. Disputing it now with my bank.

Update: don't look at the reply, I messaged them and they can't help so the initial review still stands Beware upgrading your subscription. I started with premium but saw there was a deal to upgrade to premium AI. In any other app this would have just charged the difference (Duolingo a case in point) but in this app it charged me twice. Both Google Play and Jumpspeak have refused to refund me stating a policy and so I am left paying two subscriptions. To rub salt into the wound the app is poor.

it is relaxed learning. Really Good!

Great app!

App itself was terrible compared to others on the market, worse is that they have hidden charges and even after I cancelled they still kept charging me. DO NOT GIVE THEM YOUR BANK DETAILS

It offers a lot in the adverts but even after buying it, then it wants more even more money for the options it advertises. I use Duolingo and its the same as the one you get without these added costs. Unfortunately I went past the return date to cancel it. I will stick to Duolingo. Disappointed. Now they are trying to charge me a recurring amount even though i cancelled it in google play. I tried to contact support using their chat and it says waiting for teammate for nearly 2 hours! Avoid!

Cost is hidden. You give your name and email address and other info, before you find out the price, and there is no free trial. Why companies can't be honest about their prices I don't know. Well, I do, it's because they want your details, and Android users give their details away so easily. I uninstalled it straight away.

some of the lessons throw in words never showed/learnt from othe lessons and without a translation. the premium version is a hefty priced billed annually, maybe billing monthly would be better so users could try it and see if it works for them without buying a year subscription - after seeing some other reviews about the premium it makes me sceptical about the purchase.

BEWARE once you pay you never see that money come back for any reason. I reached out to your team. after no response from your team for months on providing a refund after the auto renew i followed up and was denied because there was no grace period. Once that Auto renew bills you. There is no getting that money back. That is what I was told. My purchase was with jumpspeak. Not an app store.

Terrible app, not intuitive at all. Praktica is the best language learning app. Immediate immersion into your desired language.

the worst language learning app I've ever used. it's clunky, and the AI is the worst chat bot ever there is. the speech recognition is horrible, and if you mispronounced words, it thinks you made a grammatical error, so its suggestions aren't helpful at all. I started using Jumpspeak when it first came out and I stopped using it a few weeks later because it seems unusable. I tried it again over a year later but nothing had changed. no updates. still as cheaply put together as always.

I purchased this app as a Beginning Spanish learner. Went into first lesson and right away, it wants me to GUESS at the meaning of something, not teaching, but walled me in to a question where the only option was to guess and when I chose incorrectly, it threw me right back into the same question, FRUSTRATION, NOT A WAY TO LEARN. Definitely do not recommend, I put in for a refund and they kept my whole $49.99. NOT OKAY JUMPSPEAK. Discouraging and Dishonest way to do business! BUYER BEWARE!

Just beginning. Very short fun lessons each day. Five minutes and the option to do more if you like. So far, I am impressed. August 16, 26.

I'm trying to learn Swedish, and its very obvious that some of the pronunciations they give you are VERY wrong. it almost sounds like they're spelling the word rather than saying it! Also, the "role play" sections are quite wonky

somewhat intuitive and interesting but not a good flow and was very difficult to make any progress. lots of glitches.... everybody's different with languages but this app did nothing for me.

Spam I have been seeing ads for jumpspeak for weeks and decided to order it online. I was charged, I created the account, and my subscription was not added. Then I started getting emails about how I "started the process" and didn't complete it. It completed it enough to take my money. Now I have to fight to figure out how to get my money back.

sneaky business tactics beware it will renew with no notice, which is illegal in some states, and you only have 24 hours to cancel and get a refund.

Seems to adapt to my level of intermediate knowledge faster than either duolingo or Rosetta stone. Also, better interface on a phone.

Keeps taking payments after cancelation of subscription. Customer service is horrible. Can't speak to a human. Still taking payments months after canceling.

its almost impossible to contact customer service its all AI. I found the app unhelpful for learning a new language. as soon as I saw a pending charge for almost 100$ I contacted the company right away but it was all AI, and by the time I reached a real person they said its too late for a refund, even though I haven't used the app in almost a year.

¡¡¡DO NOT DOWNLOAD!!! I usually don't bother writing one of these, but I am genuinely frustrated with this app. I just recently moved to Spain (not by choice) and want to be able to leave my house and ask for directions or buy lunch without using Google. This app operates as if, not knowing any Spanish at all, I should be able to understand words that I've never heard before and hold a full conversation, while using those words, on the 3rd lesson. A massive waste of time and money

So I did try JS. I can confirm that this is a financial scam. CLAIM- "100 day money back guarantee". TRUTH- You must pay with a card THROUGH their website. THEN they claim their "policy is 'we don't give refunds'". So don't bother, unless you want to throw money away. Duolingo has the same option to have conversations with their AI for as low as $30/mo PLUS they will give you a 7 day free trial. About 2 days prior, they will remind you of your free trial ending.

I was hopeful to learn Japanese in this app but it pronounced words incorrectly that are selected. Then for a beginner course it started asking me to put words in a sentence that I haven't even heard of or seen before. hopefully it's just a bug and they fix it but how can someone learn like that? Edit: I tried asking for a refund due to the inaccuracy of the japanese course and they also overcharge from what they say the price is.

I'm on day 1 on my first use, I paid for annual abonnement. I'mnot satisfied. the first advertisement promise a lot, but the premium abonnement, contains nothing. tou have too pay for some premium gold abonnement on the top of the first to get something! They promise refund after 100days of course it's hidden. I want a refund and quite your app. In 2026, any customer option about abonnement should be 3 click away max. I hate dishonest company making user experience a hell. give me a refund.

I purchased this app a year ago under a lifetime access promotion and out of the blue was charged $119 without warning/heads up for an unknown purpose which (update) the company initially refused to refund but after repeated attempts t0 complain about how they charged, they finally agreed to refund. The app is awkward and not effective for me and I'm no longer using it.

the problem with trying to learn mandarin on this app is that it throws sentences at you, and expects you to know how to order a response, without showing you first. the issues with this app are getting worse instead of better. There is no possible way to be able to learn basics like hello thank you and no to then be given a sentence to translate perfectly without first being shown the basics. absolutely terrible app.

JumpSpeak is heavily marketed as being better than Duolingo, but the AI conversations don't actually listen. If I answer naturally instead of repeating the exact script, the app ignores me. I bought Premium for myself and later paid even more for Premium AI for my wife, hoping it would be better. She had the same issue. We spent a lot of money on two subscriptions and were very disappointed.

Some of the lessons move too quickly without previous introduction to some words. You are supposed to put sentences together but when you cannot get the word order right Jumpspe k doesn't offer the correct answer. you are offered only two choices: retry or move to the next lesson. The AI driven conversations do not track like a real human conversation.

I am using the app for Brazilian Portuguese and enjoyed it initially, hence I signed up for the premium version. However as I progressed, the quality of the content has dropped. Some of the recent voice recordings are of poor quality and sound very strange. In today's lesson, there was a mistake in the given phrase as well. Rather disappointing and I have decided stopped my subscription.

Sign up Issue - I haven't even got started with this application and I'm already having problems with it. I cannot sign up for some unknown reason after completing the process of subscribing. I am waiting for a response from the developer. Also, after completing the subscription process, I was disappointed to learn that all of the features that I would expect from the application we're being offered as add-ons at a premium cost in addition to the subscription.

Today, my first Italiano lesson was a little awkward, but the rhythm of the lesson soon became obvious. I was given quick and reasonable feedback on my attempts to speak the words and also the opportunity to redo the spoken word when my faltering speech was not understandable. Well, I was not thown in the deep end first, just the paddling pool. A welcome relief.

I’ve tried a lot of language apps, and I usually look for something simple, intuitive, and easy to use on the go. Jumpspeak isn’t that. It feels cluttered and confusing, with too many features and buttons. The AI is clunky and conversations don’t flow naturally, everything feels scripted and unrealistic. While the role-play idea has potential, it doesn’t feel immersive. I would not recommend this app, especially for the outrageous price. On to the next one!

started off well, but is getting more and more buggy. Some times questions have multiple options the same which bugs out and you have to skip the question. On the conversational lessons female characters talk with male voices or vis versa making questions confusing. some times lessons wont show as complete no matter how many times you do them. All sorts of other bugs and seems to be getting worse

the 100 day money back guarantee is a con. I paid £49 for the year it encourages you to add on an ai trial too for 14 days, 99 if extended past that. I couldnt use the account - it wouldnt let me. i emailed them to try to resolve and just got frustrated and asked for the money back. the email exchanges are slow. I saw 99 come out of my account that took a while to query before they confirmed what it was. they will return the 49 but not the 99. despite me not using the service. I would avoid.

Deceptive Advertising. The app makes many claims about how quickly one will learn and become fluent. Large discounts are offered. When one signs up for the discounted access one finds that, one has not signed up for full app access, then one is encouraged to spend considerably more to get the full access version. It was claimed that one could get a full refund, but I could not see how to do this.

Save yourself the heartache and do not subscribe. The format is so frustrating and abstract. Why would you ask a zero beginner to repeat a 5 word sentence with words you never heard before. You can't get your money back if you decide to cancel- it only cancels future renewals. I'm out 79 bucks for a year subscription. I expected more and got caught up in the marketing promises.

Awful, non existent, customer service. I installed it, paid for a month, decided it wasn't for me, requested a refund. Since then I have been going round in circles trying to get the refund, and all I get is bots. The app itself seems to want you to learn by typing in a sentence in your own language and it translates for you, then gives you feedback on the sentence it wrote! How is that helpful? Also, it states Norwegian is included but then when you pay it tells you Norwegian is only AI tutors.

This app is AI slop. It's disorganized, and doesn't really feel like a "learning program", like other languages learner apps, just "here's a whole lot of that language and AI will tell you what you did wrong". Which, honestly is fine... just doesn't feel like the greatest learning tool. The *real* problem is the subscription price, and the surprise of $100 charge after a year of not using it, and not being eligible for a refund. Stay away!

Horrible. now I understand why this app has a 4.1, Google can pronounce these words better than this app can. I put in Swedish and that is the worst pronunciation I have ever heard an AI say. if I learned it this way I would sound like a complete idiot. It's too bad too, because it looked like it had a sound system of learning. Duolingo isn't the best app out there, but I'll stick with it for now till I find something better but this is not it.

6/30update: I canceled my account soon after signing up. Jumpspeak acknowledged the cancelation. They continue to refuse to refund my money. They can easily check to see that i am not using the app. *** I signed up for a "free" trial in January. Jumpspeak immediately charged my credit card. Less than 2 weeks later I asked for a refund. I have not received a refund and Jumpspeak refuses to even acknowledge my refund requests. After reviewing several apps I bought Babbel, which I am happy with.

UPDATE: CANCELING IS IMPOSSIBLE. get past the AI & once they figure out you're cancelling they just stop responding. HAD TO REPORT TO CC COMPANY TO XCL. Very 1st lesson has bug that won't accept the correct answer. There was no way to report it. So far, even at the very basic level it is asking for complete sentences with words I've never heard before. Use headphones on the conversation part, because the app will hear itself talking and think it's you talking and mark it correct.

I should have read the reviews! The lesson content could be great . . . if the app worked reliably. Speaking lessons are the worst. Audio playback of my spoken responses indicates accurate pronunciation but the app does not recognize them as correct. MOST SIGNIFICANTLY, I purchased access to premium via the jumpspeak website which I discovered through an ad. The app does not recognize the purchased account with my linked email sign-up. Correspondence with customer service is 100% ineffective!

DO NOT DOWNLOAD. SCAM. Thought I went through the cancelation process. Just saw a yearly purchase. Tried to get a refund and was denied. UPDATE 06/2026: Tried getting a refund even after they contacted me and was again denied. It's all automated responses. DO NOT WASTE YOUR TIME OR MONEY. There are plenty of free apps like Duo Lingo who actually have integrity behind their product and customer service.

AWFUL APP, DON'T BOTHER! ABSOLUTE FRAUDULENT AND USELESS APP. Bought a years subscription, forgot about it, then got a notification from my credit card that they had taken another years subscription, NO PRIOR EMAIL TO WARN ME! You only have 24 hours to ask for a refund! Cancelled my subscription, requested a refund. They told me a week later that the refund was issued but still waiting for it. STAY AWAY FROM THESE SCAMMERS!

The app was fine, I haven't used in a long time and forgot about it. I was charged $99 for the renewal, ok, my fault for not keeping an eye on it. and then I was just charged the AI premium for $119, but since I use the app it's not eligible for the 24 hour refund - only if you sign up through the wesite apparently. So, I guess Jumpspeak is fine, but use the website, not the app they push on you - because they aren't able to answer to those charges. Google won't refund it either. oh well.

Unethical approaches have to be called out: 1. The app rating on the web page was way higher than the real rating on the Play Store. 2. They have a 15-minute countdown when you're deciding between payment options. This pressured approach is unnecessary and frankly disgusting. 3. They're providing an option for lifetime access without a trial so don'even know if you'd like it or not. This all makes me feel like they are massively overselling the functionality as well. Treat people with respect.

Money Grab and Not AI without extra fees. I bought life time and to used the AI language functionality you must pay more fees over life time. Role-playing under premium life is terrible, and obviously not an AI. It is better than Duolingo in many way but not in other ways. Voice/Speaking lessons are not very decerning on your pronunciation and will pass you easy saying the wrong things. I hope it will impove, They shouldn't offer a life time payment option that isn't all inclusive.

Absolute disgrace. I paid $79 for the subscription, attempted to log in and it asked me to sign up and pay again so I deleted account to re-sign in thinking it was a glitch. I have sent several emails in the last week requesting they fix the issue or refund me and the only email I have received is that they are "experiencing higher volumes than usual, so responses are taking a bit longer than normal" and do not email them again or I'll be kicked to the back of the queue. Still no response!

Pretty good on the whole but the "AI" (not the AI subscription) conservation lessons are a waste of time as they don't discuss the things you are actually saying. Also app just asked me about my lesson and if you choose to type something the phone keyboard obscures it so you can't see what you're typing. So I'll say it here: when choosing the sentence you just heard and the options are almost identical please highlight the difference to save word hunting.

Jumpspeak is like Duolingo for grown ups its ok if you apply yourself to the lessons. Some lessons are rather tidious or really hard. Too much picking words from a list, just like duolingo, I would prefer to have the option to speak the answer. The conversations are mostly scripted but you can vary your answers a little but you can not go off script completly. No oportunity for free speech, like calls to Lilly on Duo. The conversation spoken with subtitles and sugestions which you can turn off.

difficult to get started without paying for all the extras. Not happy with just starting. what was expected was not what was presented. additional charges for additional items were not clear in the beginning when ordered. can't even figure out how to cancel the subscription. once I downloaded the app it asked me to pay again

I loved Jumpspeak at first, when using it for languages I know fairly well. But now, trying to learn a new language (Japanese), it's frustrating. The very first lesson had me translating sentences with many words I haven't seen and only one of the six words it's taught me. In the speaking portion, what it's having me say sometimes don't match the defined words at the top, and it sometimes pronounces things completely different than what is written (saying "do" for "nochi").

worked well for me for Spanish and a bit for French, languages I have taken formal classes on. But trying to learn a completely new language like Japanese, something I have zero experience with besides watching anime and enjoying to Japanese language media, is incredibly difficult, there doesn't really seem to be any comprehensive explanation of why certain words sound the way they do versus how they are spelled. It doesn't give you the so-called "rules of the road" in a functional way.

What I like is the focus on speaking and pronunciation. I paid extra for the AI chat bot, which is an good tool, but not as good as just talking to a native speaker, which is often cheaper. Like similar apps, you're expected to learn grammar implicitly by pattern recognition. May have fixed bugs by now, but I've seen Spanish in my German lessons. I've also had issues with numbers, where I'm expected to say the number on the screen (eg "2"), but no guide on pronouncing it.

After seeing adverts for this app, it looked amazing, and I was intrigued to purchase, but I've since discovered it's lacking in so many places. Nowhere can I learn the verbs. The conversations are way too difficult for a beginner, and even the learning words section has sentences without any helpful explanations. You have to pay extra for Ai conversations, which doesn't surprise me, so after previously using Duo Lingo,I think I much prefer that. I'd avoid this if I were you, so disappointing 😔

I wish during the Speaking review it showed the super literal translation. Otherwise i find myself repeating words accurately, but I'm not mentally connecting them with a meaning in practice. Also, the language I'm learning doesn't require Subj/Verb/Obj word order, so having the primary exercise be, "order the following words" isn't meaningful for learning the language. The app is helpful, in that, it is a way to practice speaking. However, i know it's not actually teaching me the language.

Worse than the app being buggy, they have no support at all. I have followed up with them for days with no response. Here's the problem, I have a paid subscription and it says I only have the free version. Additonally, when it did work, it wouldnt let me do the review excersises. Dont use this app - it is complete garbage. If they had suppport to fix the problems maybe it would be an okay app.

I was enjoying JumpSpeak, but after a recent update, it no longer activated the mic, either when pressing the mic button or setting it to activate automatically. I contacted support and the issue was fixed within two days. Great for practicing conversations, but lacks tools to review what you've learned in each lesson (new words, new conjugations, etc.).

This app is exactly what I was looking for but just a couple of days after paying for lifetime service, the app is not acting correctly. No lesson videos to be found and the sound for the person you are supposedly having the conversation with no longer works amd it only registers what I am speaking some of the time. This could be a great app but needs work. Not worth the $$$ at this time.

There's a ton of potential but it's frustrating with the current glitches. I'll do one lesson and everything will work fine, then every time I start a second lesson, after a couple of dialogue boxes, all sound completely stops. There's no sound from the person you're "talking" to, nor can I tap a word and hear a pronunciation. The app also does not save your progress if you have to stop in the middle of a lesson, which it says it will do in the description.