2026-11-02★☆☆☆☆
1/5
keeta company is not good am working 3 month but company not give me one month salary same issues the all driver that is company not pay salary
KANGAROO LIMITED
3.13.402 APK Old versions Merged APK · re-signed
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a96587159d6184d5...1effcfCategories: Food & Drink · Tags: Android, APK, Food & Drink, Free Download
Version 3.13.402 · 187.6 MB · APK
SHA-256 099f6011949bce7ab201ee6718e85af55f2f379e93d623ef5b12f1067ce4aa4a
Signer a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
Architecture arm64-v8a
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099f6011949bce7ab201ee6718e85af55f2f379e93d623ef5b12f1067ce4aa4a
a96587159d6184d5a59f2e5a37656587fc9f3de337af454b228bff144c1effcf
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232,338 ratings
232,338 ratings on AndroidRU. 366 written reviews on AndroidRU, 200 shown below. Their honest reviews of this app.
keeta company is not good am working 3 month but company not give me one month salary same issues the all driver that is company not pay salary
very bad service. reported multiple complaints several times but never refunded or compensated. Just send apology note. recommend to everyone don't use this app, instead use jahez, noon, or ninja, or to you. they are much better and customer caring apps.
تطبيق يفتقر لخدمة العملاء المنصفة وحماية حق المستهلك. وصلني طلب غير مطابق للمواصفات نهائياً؛ المشروب بطعم حرق ومغرق بالثلج رغم التنبيه، والحلا مختلف تماماً عن صورة العرض الحجمياً والقوام. وعند المطالبة بحقي في استرجاع المبلغ، كان التجاوب سيئاً وتجاهل تام وتماطل في المحادثة والتجاوب في المحادثات تحول إلى ربوت آلي لايرد إلى على ما يُكتب مني مع الاكتفاء بقسيمة مجحفة لا تعوض الضرر. تجربة سيئة جداً .
good apps
excelente
I ordered a mix grill discounted to 58 Dirhams. The quantity was a quarter of the size shared the photo on the menue. The customer service was very kind and offered me a coupon of 10 Dirhams 😂
The worst customer support portals and worst customer service staff.
خدمه عملاء من ال🗑️ ، طلبت من شاورماجي، وصلني اكل مكشوف و بارد (غير صالح للأكل) طلبت استرداد ما عطوني ، قالوا خذ قسيمه ١٠ ريال 🤡
قدمت شكوى بخصوص مندوب حرامي حصل قيمة طلب مدفوع بالبطاقة وما تجاوبوا معي بحجة انهم غير مسئولين عن الخطأ، الشركة التي تعين سارقين وتتنصل من سلوكهم لا تستحق أن أكمل معها، تم حذف البرنامج والغاء التعامل معهم نهائيا.
Greatttttttttt app
Terrible Customer Service & Inadequate Compensation I had a awful experience with this app. The delivery was severely delayed, and when my order arrived, the food was spilled and ruined. Instead of offering a full refund for an unpalatable meal, customer support only gave me a 10 AED voucher. Unlike other delivery platforms that value their users and resolve serious issues promptly, this service completely fails to address real problems. I am deleting the app and will never use it again
amazing!
to much bad customer service do not downloading this app
wallah good service
horrible customer service, chat with AI that wastes your time, definitely do NOT recommend. use any other app, the 10SR you save is not worth your patience and sanity.
Worst customer service ever Don't recommend
I ordered food but not delivered.after waiting for more than half hour I still don't received it.i received pictures that it was delivered already but to whom?.and I communicated it with them but refused to refund..and till now no refund at all..it's very bad service..A THIEF app getting the money only from us but refusing for refund.I will never used this app ever again.SCAMMER AND TERRIBLE APP.. BIG NO 😡😡😡😡 even customer service is unhelpful useless.ministry should check them.
great service
أسوا تطبيق نصابين لا احد يتعامل معهم يسرقوا الطلب وخدمة دعم غير متفاهمة وتأخير في استرداد الاموال والخ...
utterly useless! it cancels orders and changes last minute and wait 14 days for refunds if you're lucky! no wonder it doesn't have COD! Horrible experience
good application 👍
fake promises eta program is realy to fool customer. can't deliver don't promise, Delivery guy didn't deliver the food. then how can them update in the application food delivered? cheating customer? if customer didn't check free food for delivery person? nothing for dissatisfied customer even customer is right...!! very bad and worst experience
very unprofessional staff and no solution for the customer specially no response on time 😞 worst app even the other apps in Qatar for delivery they care for customer and this pathetic and kachra app.
good
My experience with Keeta customer support has been unsatisfactory, characterized by inadequate and unresponsive service. Consequently, I cannot recommend this application and believe that Talabat and Jahez offer superior alternatives.
the lowest available rating.. customer service is rude.. and promotions are scam.. never download never use..
worst coustmer service.. not recommended
ياجماعة تاكدوا من طلباتكم ، انا وصلني الطلب ناقص كرتون دجاج التنمية وبلغت ولا احد عندك.
يوجد خلل في التطبيق حيث أصبح يضع مناطق خارج منطقة التوصيل مع أنها مسبقا مغطاة وعند تغيير موقع الاستلام إلى مكان قريب في الحي المجاور (مئات الأمتار فقط) تعود الخاصية .. تم الشرح للدعم الفني في التطبيق لكن يبدوا ان مستوى الغباء لديهم منعهم من الفهم .. وقد تكون الحركة مقصودة من تقنية المعلومات لدى كيتا للاضرار بالطبيق لأن ذلك يستثنى الاف الطلبات يوميا (المشكلة بالتحديد في الخبر عند الجيران في الحي جميعا) .. المقصود من هذا التقييم تنبيه المسؤل في كيتا وعند إصلاح التطبيق يتم الحذف .
very fast and very affordable delivery charges
cheating every time
Great
Going on the long way with keeta, the service become worst. I ordered from t grill. I live in farwaniya, there is a branch in farwaniya. but the delivery they give 1 hr 30mins. we will die in hunger. I will never ever use this app again. I hate keeta services.
one time used first and last. order something came missing items . they take me back and forth with calls trying to convince me to take the order missing without the missing items and even i requested to cancel the order and refund for the whole order simply as i dont like to wait another 20 min for one item to arrive or have my dinner with missing drink and they just gave me so much headache refusing to refund me .. felt like am being scammed by force.
Good Service
Ordered for dinner at 8:10pm. After the payment was made you notice that the delivery is at 9:47 pm. Such delays should be stated before you make the payment giving customers a choice to go ahead or not. Immediately, I wrote to customer service to cancel the order. They came back saying it could not be cancelled. Not wanting to wait for nearly and hour and a half, I ordered from another restaurant on another app. Removed Keta App from my phone.
Cheeted with pricing, I reorder somthing 27, they charge me 45
صارو نصابين وحراميه للاسف.
excellent delivery service
they are giving fake new user vouchers... when contacted customer service they don't know what exactly customer wants... don't download keeta they are just showing fake vouchers to get customers... very bad service
very bad experience,received burnt food
very good and easy to use
Bad service
تعامل سيئ خدمة عملاء اسوا تاخير في الطلبات بشكل كبير السواق يجدول اكثر من طلب في مسارات مختلفة بعدها يجيني الطلب بارد مايتاكل ..ليه انا دافع زيادة ليه مقابل خدمة شت
good
No one should deal with them; they are the worst company. لا احد يحمل التطبيق اللهم بلغت اللهم فاشهد
i order 80 riyal but 4 riyal deleivery atleast you need after 40 riy free deleivery
Após pagar o pedido, o prazo de entrega é adiado, inclusive mais de uma vez. O Keeta oferece um cupom se chegar atrasado, mas adiando a entrega também adiam o prazo máximo para receber o cupom. Você escolhe a refeição de acordo com a sua disponibilidade de tempo para almoçar/jantar/lanchar, mas hoje fiquei sem almoço porque o prazo foi adiado 2 vezes e quando chegou eu não podia mais almoçar. Não recomendo essa experiência a ninguém.
not real offers
Extremely Unfair and Disappointing App for Riders in Saudi Arabia! This company seems more interested in making money than treating riders fairly. Money is deducted from riders' earnings and, in some cases, benefits appear to go to customers while riders bear the financial loss. Even a delay of one minute can result in a penalty, without properly considering the actual situation. Previously, money was reportedly deducted from logistics companies, and those companies would then deduct money from
Customer service!? Need help, no help at all poor food, we wiil contact the restaurant and we will check with them, you (customer) we don't care, they make me feel the restaurant is paying my food not the inverse.
I am genuinely surprised by many of these reviews. They feel distinctly malicious and aimed at defaming the company. I suspect that the people leaving one-star ratings have either never ordered from Keeta or are using fake accounts. While I can't speak for other countries, based on my experience in Kuwait, Keeta is by far the best delivery service.
Alhamdulilah thank you so much keeta good items fast delivery ♥️♥️♥️♥️♥️✅️✅️❤️❤️❤️☝🏻🤲🏻💓💓❤️❤️❤️
اسرداد الاموال جدا سيء
best app
FAST AND GOOD PROMO
i delete the application after years of use because of an agent his name is muhammad i contact him three times to follow up with with my order with KFC because I'm waiting for almost two hours and he is telling me they are on the way and in the 3rd time i contacted him he said the restaurant did not receive you order and i told him then why you did said that from the beginning. dear ketta choose your staff i use to order from the app every day but now I'll go back to talabat
it's a scam I'm wasting my1 hour for nothing The delivery Guy don't know how to reach my location... restaurant is near my 800mtr away what the hell.....
بيلعبوا في الاسعار، السعر اللي ع المنتج وانت بتختارة مختلف عن سعر الحساب
very good app with amazing discount for first users
I am a rider and I work for the Keta app, but I have never used an app as pathetic as this one. This app subjects riders to humiliation; riders are penalized with fines, and restaurant staff show no respect toward them. Customers are even worse—some consume the order and then file a complaint, claiming the order was incorrect or contained the wrong items. The rider is in no way at fault here; their only job is to verify the order number and deliver it. Yet, once a complaint is raised, the rider
osm
very good
great delivery company
pictures of foods arent real
super 👌 💖 👍 😍
Very nice and good 💯💯
very poor driver manners not all but base on my experience
best delivery with best offers and optimum timing
very bad customer service. I lost my money.
very good 👍
Always on time, always courteous
excellent service
Good service
good job
تجربة سيئة جدا لا اتمنى تكرارها ابدا . الطعم يتأخر ولا يتم تعويضك باي شي غير تروح تشوف مطعم ثاني . الله يحفظ لنا هنقراستيشن بس
add additional options in paying, cash on delivery
ok
Extremely Poor. Absolutely terrible experience with Keeta. Mv orders are constantly delaved, riders keep getting changed, and I have ended up waiting more than two hours for an order. The worst part is that customer support does nothing except say "Sorry". An apology means nothing when the problem happened .
good 👍 👍 👍 👍
NO COD , please I request 🙏 put cash on delivery
poor customer service, matter is not resolved at all. slow response without solution. got stuck with pathetic food cause keeta didnt resolve the issue.
I was a regular user of Keeta and Keetamart. but, i had a very bad experience with Keeta today (24 oct 2026). ☹️📉 courier didn't call or deliver and claimed delivered. 📦🚫 customer care take 2 hour to understand the situation and refund. ⏳😤 my time no value!! 🕰️💢
imagine você esperar 1 hora e meia , seu pedido ser cancelado , sem motivo , sem possibilidade de reclamação. Pedir em outro restaurante e o mesmo acontece! após isso entrar em conta com suporte e receber um feedback automático sem possibilidade de reclamação, péssimo relacionamento com o cliente
I'm happy
Good❤️
any item of 50% off became automatically 25.10 dirham 😂😂
جدا رائع
Terrible service — missing items and delays! Keeta is frustrating and unreliable. Twice I’ve ordered, and both times items were missing on top of delayed deliveries. Instead of enjoying a long-awaited meal, you are stressed by a awful experience. Their fix is to refund only a small portion of your payment. You shouldn't have to tell drivers to check orders before delivery just to get what you paid for. Very bad quality control. I do not recommend this app!
Horrible experience with Keeta! Twice,my orders arrived late with missing items. Instead of enjoying my meal,I had to deal with frustration and disappointment.The partial refunds offered do not compensate for incomplete orders.Customers should not have to remind drivers to check order contents before delivery.Keeta needs to improve its order accuracy, delivery time,and customer service.This is unacceptable.I will no longer use Keeta and cannot recommend it to anyone values reliable service.
very, very good service. I like it, keeta sevice
worst
Keeta lies about the on time promise, they update the timer so they are never late and they do not have to pay for the delay through the on time vouchers system.
تطبيق رائع وتوصيل سريع
good
منافس وخيارات لا تنتهي
في ظل التطور المتسارع للخدمات الرقمية، تكتمل عملية الطلب والدفع عبر تطبيقكم في ثوانٍ معدودة. في المقابل، عند إلغاء الطلب من قِبل المطعم لعدم توفر المنتج، يستغرق استرداد المبلغ مدة تصل إلى 14 يوماً. هذه الفجوة الزمنية بين سرعة السحب وبطء الاسترجاع لا تنسجم مع معايير الكفاءة في عصر التقنية المالية الحديثة، وتتطلب معالجة سريعة للارتقاء بتجربة العميل.
Google pay removed from payment
good application and provide the best prices and offers also because of the coupons
good
good delivery app. mire offers. cheapest prices
they are not taking the compliment from the customer and even not caring
if other time order need to offer more with delivery charges 2Qr
Superb
good
تطبيق النصابين والمتلاعبين وخدمة العملاء سيئة ، عندما يتاخر طلبي اكثر من ساعة واطلب تعزيض او احاول الغاء الطلب يقولون انه لا يمكنهم وان النظام بنفسه يقوم بتحديد الوقت وانه لا يرى انني استحق تعويض ، الغاء للابد لعدم المصداقية
البرنامج الافضل
Best
good job
good offers and fast delivery
Little coupons in my apps
not fxo
The best delivery platform
very good
التطبيق ممتاز عروض وسرعه توصيل وتنوع ف المطاعم
this delivery company very bad.... don't buy food by this company anyone... always automatic cancel delivery order....
poor offers and customer service
good 👍
one of the best app in kuwait it's have so many offers i liked it
Pathetic - kept me waiting for 80 mins without order and just cancel the order and refund. uninstalling
O serviço é bom, muitos cupons, mas vocês precisam resolver os problemas de entrega. Muitos motoristas trombadinhas. Não adianta dar cupom pro cliente ser roubado na entrega, no final o barato sai caro por falta de normas sobre os entregadores. De verdade, muito descaso.
تطبيق فاشل
very good
good discount
Good
good
👎👎
Worst customer care.
I had a very bad experience with the app and service. My order was missing items. Normally i would go to a support service to resolve it. In keeta there is no support at all. There is only a bot repeating: "I am sorry you are having a bad experience", " I know how frustrating it is". No chance to get connected to a human agent. After 2h the chat just closed. Avoid you were warned!
حدث معي أكثر من مرة توصيل الطلب بعدد أصناف ناقص واحيانا يقبلون ارجاع الفرق واحيانا يرفضون وبدون سبب وللأسف بعض مسؤلين المطاعم الله يهديهم يتصلون علي ويقولي ليش طالب ارجاع يتضح ان هناك سوء تواصل قوي جدا بين التطبيق والمطاعم
On time delivery. Good 👍
bad customer service خدمة عملاء سيئة
worst customer service of any food delivery company in UAE I received the wrong item, and they refused to refund or correct the order Thieves Impossible to reach a live person THIEVES THIEVES THIEVES
not good
very efficient and on time
Faaaaaaaaaaaaaaaaaa!
Shortly after I received a 170Ade voucher, my account was closed. very bad food Delivery compay
customer service baf
worst app cheating app fake coupon
very good
AWESOME SERVICE!
excellent offers
طلبت من كيتا طلب و ما وصلني والدعم الفني خايس ماساعدوني ، وفلوسي راحت ، حسبي الله ونعم الوكيل من تطبيق لا احد يستعمله انا حذفت حسابي فيه ، خليكم على هنقر استيشن و نينجا افضل لكم.
slowest app ever, compare to others when ever i open it always takes 2 mins to load the list of restraunts pathetic
good 👍
very nice service
They placed an order without me personally; as soon as I logged into the app, they ordered it and withdrew the money from my Visa card.
Keeta আমার ব্যবহার করা সবচেয়ে হতাশাজনক অ্যাপগুলোর একটি! তারা রেফারেলের বিনিময়ে ১৭ রিয়াল দেওয়ার প্রতিশ্রুতি দিয়েছিল। শর্ত ছিল, ৭ দিনের মধ্যে রেফার করা অ্যাকাউন্ট থেকে একটি অর্ডার করতে হবে। আমি নিজেই বন্ধুর ফোনে অ্যাকাউন্ট খুলে অর্ডার করেছি। তারপরও Keeta বলছে কোনো অর্ডার করা হয়নি! শর্ত পূরণ করার পরও এভাবে পুরস্কার অস্বীকার করা সম্পূর্ণ অগ্রহণযোগ্য। ব্যবহারকারী আকৃষ্ট করার জন্য এমন প্রতিশ্রুতি দেওয়া কি প্রতারণামূলক প্রচারণা নয়? Keeta-এর ওপর আমার আর কোনো বিশ্বাস নেই।
Forced in-app call, cannot deny it
شريت عبرهم كيكه بسعر واكتشفت انهم خصموا سعر اكبر، تواصلت مع خدمة العملاء في البداية اسلوبهم يحسسك انك كذاب، والحمد لله كنت مصورة الشاشه قبل الدفع..و ارسلتها لهم.. وقاموا يعتذرون وابشروا وبنتواصل معكم عبر الهاتف والى يومي وهم يوعدون بدون تنفيذ، وارسلت دعوة لصديق وقبلها وطلب منهم.. ولا جاني ولا جاه اي قسيمة زي مايقولون!!! وعندي قسايم خصم زينه فقط.. ماتشتغل.. يلعبون على الناس
now days I'm facing a bug /issue whenever I'm trying to open app is not working and after few seconds it's going back to main screen and asking me to close the app
the worst customer service ever.. they forced to close the case while i received burnt damaged food with no refund but only as "escalation".. it used to be better .. btw spoken to 3 different agents and all have provided the same resolution which indicates a pre agreed resolution and delay of refund process deliberately.. the customer is not a priority now .. Uninstalled
good
Good job
worst ever customer service agents to deal with.. have no self respect, not helpful, even when asked to talk to a supervisor, left me for more than 15 mins, then when spoke to someone was definitely useless, all that after not getting my order after 1.5 hours and after all they say my order was not processed... literally, I wish if I can report this agent, his supervisor and the restaurant as well to someone who really appreciates to help customers
Good
expensive and the customer support is horrible
very bad keeta
خدمة عملاء سيئة
Best food app
هذا الموقف صار معي مرتين طلبت و حطيت الموقع حي الياسمين، بلاقي الموقع لحاله تغير وصار البطحاء. اضطريت أسامح السائق، حرام يجي من البطحاء للياسمين عشان وجبة شاورما. بس هذا خطأ تقني من البرنامج و شكله مقصود برنامج سيء
Wonderfull
very good service and help full and cheapest offers we are happy to keeta service
what a bad app just fake advertisement, not giving any off for first time, just cheating
no Dark mode option and no other options for payment like samsung pay or Google pay
sort by distance filter is nice
رسوم التوصيل اصبحت مبالغ فيها وغير منطقية
very bad customer service ،اسوء خدمة عملاء
Great
سيىء جدا في التعامل مع المشكلة من قبل خدمة العملاء كيتا
great service
this app has one of the trashiest customer support i have ever dealt with in my life! for one, my order has not been deleviered at all, no picture sent to me, and the customer support has the audacity in saying they have a picture taken and they are able to see it. when i requested for the picture, they said this is a feature not available in their chat system, even though i am able to send pictures to the support... my experience has been very frustrating and time waste was beyond acceptable
My order was contaminated with and by that I mean there was a literal strand of HAIR IN MY FOOD, I reached out to contact customer service; they said they'd look into it and after a literal minute i got a notification that the "session ended due to unresponsiveness". I tried again the day after that and they told me that there's nothing they can do about it and that they "sincerely apologize & hope it doesnt happen again" thats all I got from them. No refund or credit. do NOT download this app.
خدمة المساعدة عقيمة و الخطأ في الطلب استلام بدل توصيل لا يمكن تغيره و خدمة المساعدة بترفع الضغط الخلاصة شركة بسوء عالي جدا
very good online shoping apps
Very good. Much better and cheaper than the deliveroo.
V bad application
Good
really disappointed with this app...I waited very long time for my order and they cancelled in the end. No compensation, no proper explanation.. nothing.. such a waste of time. . I've already UNINSTALLED the app
Amazing app
Those voucher are meant for big order only
pathetic service and pathetic customer support. they will charge you for delivery, and send multiple orders through the same rider. by the time it is delivered, it is not hot. and you have to wait even after paying.
poor customer service with agent named rida he is not professional at all take care guys keeta are processing a shared delivery without confirming with the customer first which is not acceptable at all my order was ready at the restaurant but it was not picked till it's getting cold
pathetic customer service
poor app don't wast time and money
very bad experience, food not good.
رائع
good
por que sempre que eu compro ta falando que o tempo de entrega é um e quando confirma a compra o tempo de entrega aumenta um tanto??
one of the worst delivery companies in the uae , aside of thiere dilevering horrible service , now they promising to reffer a Friend for 50aed and he needs to order over 15 aed , once you do , the voucher will be failed Not recommanded 👎👎👎👎👎👎👎👎
Bad support. No compensation for wrong orders.
nice 🙂👍
امانه محد يستخدمه مايرجعون حقكم والطلبات كلها خطئ ولا احد يرد عليكم صعبين حق من خلال تجارب يشهد الله اني صادق برنامج مجهول الهويه !!
All the usual restaurants, good deals and low delivery fees. They also have the best app in regards to the real time progress of your order. Highly recommended.
فرق كبير بين اسعار المطاعم لما تروح تطلب، بصراحة بزيد كثير على الأسعار، بقص قص، الباقي امورو تمام
good
keeta best
keemart delivery is no more in 15 minutes it take hour
so bad customer service
Such a dirty and irresponsible delivery. Once the item is ordered, leave it at the desired location. If you complain, you will be despised. Is this how they do delivery service?
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