iCue Parent

waste app never works

only four coming

good

ver very slow. frustrating... by the time it open and shows map... vehicle will cross your location

This app completely defeats the purpose of school bus tracking. No proactive ETA notifications, no visibility into remaining stops or drop points, and no "last updated" timestamp, so parents can't tell whether the bus has stopped or the tracking has failed. We just have to keep staring at the app till bus arrives drop point. At this point, it's nothing more than a glorified Maps/Whatsapp location share. I'll actively push our school management to switch to a better app.

nice and easy to track

it's not at all sending otp for login, please check.

issue with the app is its not working with mobile internet, if wifi is available it is working other wise it is struck at child's selection page, with mobile internet it is showing error:connection failed

App seems to have many bugs When I installed app on day 2, it kept on crashing, while try to ask for app rating. I had no option but to uninstall and reinstall the app. over time the app has stabilized but still has it quirks, it is better then no bus tracking

no support if u have any problems. the notification comes after 15 min after the bus crosse your point.

very bad always the app is down

it was 8am. I was waiting for the bus. I had been trying to open the app and it kept giving me a time-out Microsoft azure error. I was stuck. I then called the school only to then realise that the school had reached already. WELL I WOULDVE ACTUALLY GOT ON BUT THE ICUE APP HAS THE WORST DEVS. FIX UR APP MAN. INFACT HIRE ME IF U WANT.

I could not open the bus tracking option in the app and when I clicked it and it's saying that we could not process your request this time

Absolute trash!

one of the worst aap which doesn't work properly lot of times.

not able to use. not useful.

no proper information

l could easily get information about my child's journey and react accordingly.

post yesterday's update (29/7/25), I am not able to login to the app. not letting in enter any details, just says check your internet connection.. what's the solution????

Very good application for Tracking Child Bus

always facing connection issues. have to uninstall and reinstall.

pathetic it doesn't work. WHY we should share the details to t hg e customer care? App team should get from school.

I don't know why this app is used by Gaudium international school. @management, at least for school reputation, use a better app that will actually help parents to track bus. I don't have option to give negative rating...

very bad experience post update. not receiving OTP

Working fine. Everytime need to zoom to check the bus position. Please fix the zoom position for clear visibility. Thanks.

Worst tracker ever

Nice

Ok

Tracking bus system not good at all, can not track bus route properly .. please kindly improve add reroute option

Needs lot of improvements.

App is not working today Only splash screen showing

No reply on time. Even after sending mail also problem not solved and not got any response.

Please provide Google assistant and Alexa support. If bus is arriving our stop, the assistant should be able to alert parents.

Only able to track one side trip i.e., Children going to school. But the important thing Return journey & we unable to track as bus is not moving from school parking . Why do School Hire such tracking app

Very nice application. Showing accurate location. Thank you ICue parent

App is not working. It does not open

Half the time the app does not work

App is not reliable. It does not work on mobile data. Even raised on support but no response. Lot of improvements required. Currently not usable.

Good app...but they can work on tracking bus

Very good

Ok

OTP never comes and support doesn't help at all.

It was not allowing me to login, it sends a 5 digit OTP and then nothing happens when you enter it.after 5 mins, I saw I was already logged in. Notvsure how reliable will it be.

Best app for tracking.

It is a reasonably good app for what it does. The best thing I like is the fact that it notifies us when the driver of the bus has started the route (our driver seems to follow the rules in his app diligently). It gives us a good indication of when the bus will reach us

very good app.it has made easy for parents to find the location of kids

It worked at the beginning, after some days it crashed anytime I open it. Not reliable.

Pathetic app and not at all accurate. No response to complaints and regular technical issues. Don't recommend at all.

Good but still need improvement. Any tracking should always be followed by when was the last position updated for any bus which is not being shown. So if a bus is stopped somewhere we don't know if it is connected or disconnected or really stopped. Please update the same to make the app more useful.

OTP not sent after logging off

Good

It is good app please

Rohit

Waste

The bus icon is not visible.

This is an useless app. Never shows the route properly. Sometimes doesnot even function properly

Not working properly

Good

Good

Very efficient

Its just showing my sister Icue and not opening mine.

Not working properly

Not very good

Always gets stuck stopped and doesn't not work..the bus and the way do not move anywhere.. I could not catch my kid exactly by the time he comes

Good

App works once in a while.

Hangs frequently

Very good

Good

Good

Good

Good

worse app

Normal

Good

Almost accurate app. Thank you

Excellent

Ok

Good

Keeps hanging and does not show the bus icon.

Good app for bus tracking

Super duper nice

Very helpful

Good helpful and useful, very accurate also

good app ! its very helpful in tracking your kids bus location..very accurate tracking

App need to update, some times location identification issues

it gets struck

great

good

good

good

good

while opening the app not able to know where to click

it's a good idea to provide

great

very good

good

worst app

worst app. not working properly

always down

i lost bus symbol from the map everyday...

it doesn't work properly

it's awesome

every 2 days the apo doesnt respond ,shows wrong routes or the icon is missing

it's good to find the timing

the app is good for tracking bus

we can trak bus

android experience is very bad. support is even worse. for last one week, map doesnt work- the team promised sending sms but they didnt even do that

very nice app and help ful app

This app is supposed to be used for tracking child's school bus. It is one of the least reliable apps on my phone. Most of the time it doesn't go forward from login screen (showing child's details). Recently i lost the bus symbol from map tracker. So i see a map without actually seeing where the bus is (this comes from notification, otherwise i cannot seem to progress beyond the login screen). Support email is a joke.

it shows little wrong tracking

needs to improve , the app frequently stops ,either need to uninstall or close the app every time to see the exact location of bus, doesn't stay ON .

it's very helpful. Thank you !

perfect tracking app for a school bus

intermittent connection issue is always there

intermittent connectivity issue with the vehicle

for previous version i rated 3 star. now the update is just awesome. all the technical glitches have been overcome. push notifications working. the best part ICUE complaint. now over all rating is 5 🌟

App improved a lot.Now it's fine.

Pathetic as it keeps crashing

Worst app, it keeps crashing or simply shows it requires internet connection even though net connection exists. Horrible app and it works once in a while