Houston Chronicle

e-edition locks up for unknown reasons multiple times each use. May 2026: Tried using the app multiple times in EU and UK. App hung while starting. Oct 2026: maximizing after minimizing requires restart of app. Multiple menu icons in e-edition show as unfound(X).

This app is the best place to get info on Houston and it's environs. I can access this info any place where I am.

Sometimes when selecting a story the app will go to the author's page rather then the story. The fix is to clear the cache and log back .in. Not a huge hurdle, just unnecessary.

hard to navigate sections

God bless you all

Very good easy to navigate

Great app keeps me up to date 📅

search function antiquated. need filters. how to gift an article from the app?

the app is easy to use. the newspaper does show bias therefore other sources of information are beneficial to get a complete picture of events

it's very good

excellent

easy to navigate and get the news daily.

enjoy the news and articles.

Excellent local news. I like to read both the paper layout and the latest news. Plus, I've become a huge fan of the games. I play both NYT and HC daily now, so fun!

Good experience. Although I believe it can be more user friendly.

Truly enjoying online newspaper. I get immediate info of local news.

Previous Version of App was Better App frequently takes a long time to load current edition. Maneuvering through newspaper in app is more cumbersome than previous version. Small Google ads (that contain no content) in the middle of the top & bottom of the screen interfere with reading the paper.

after 3 articles it says I've reached my free article limit! I pay monthly!

horrible

I used to be great fan until a few weeks ago they changed the format..banner ad on top and bottom and blocks the page. I have tried calling, no answer. and emailed for answer 3 times. NO ANSWER

I am extremely happy with reading the Chronicle on my cell phone. I can start or stop reading articles on my own time. I still have my favorite newspaper columns and most writer's that I have been following for years. It was difficult to change from print to digital. Nothing feels better than paper. But the high standards and quality of the Chronicle in print or digital is still excellent. And personally, the Chronicle is the free press. Now more than ever we need them to write the truth.

I subscribe to both print and digital. Every time I try to use the digital format, I can't because I'm told I have to be a subscriber. I've asked for help three times for this most exasperating problem. The "fix" never works!

10 years ago I never thought I would discontinue the print subscription of my Houston Chronicle newspaper. In the morning I looked forward to the physical newspaper and a cup of coffee. It got to where it was so expensive that I discontinued the print copy. I am very pleased with the content of the digital edition. I also like the option of being able to see the entire newspaper in a digital format. My father-in-law was the former circulation and later marketing director for the Chronicle.

forget about it

cannot view the e edition for past week

I love this app, I love the notifications. It keeps me updated with what's going on in H-Town!!

Why oh why should you only be allowed to read A SINGLE ARTICLE if you have no subscription? In an age of rampant misinformation, the last thing we need is for large portions of people to be unable to be informed due to limited access.

Reading is fine, but I wish I could also do the crossword from my phone the way I do with the Washington Post which is also a Hearst Paper, I believe.

poor

better than TV

I enjoy opening this app every morning to catch up on the news. I can easily scroll to things that interest me and not have to sit through an entire newscast.

if I'm reading an article and it suddenly disappears I cannot get it back by searching the subject matter. it's very frustrating!

The app works great, the reporting is great, keep up the good work!

Too Left Leaning for our taste.

The Houston Chronicle is always on TOP of the Latest News in Sports !!!

Easy to use app.

Print options are important to me. We like to do sudoko and jumble before 7 am but paper is not here. So we use e-version and print the puzzles. They are not easy to print a large copy to work with. (The print button is hard to find.)

My feedback has changed just as their Privacy Policy has. I will not be paying for them for a subscription while they are selling my information to "brokers." The final straw for me is selling the information from article gifting. It is egregious to expose not only subscribers to targeting and harassment, but those they gift as well.

good coverage of days news

good app when it opens properly and consistently.

Easy to read at the time most convenient for you. Covers important topics locally and nationally. The app works great.

My number 1 source of local Houston, TX news

I enjoy reading the Chronicle, e very day l have the best paper carrier.😅

Great app for my school policy and with Google! YeeHaw I put the motor back in your transmission!!

Issues in swiping to new page. Slow response

EZ to use.

i am a digital subscriber. the app recogizes me, says "welcome back" (even though i read the chon daily on line) but on my phone you want me to subscribe again.

best apps

The app is worth 4 stars for the news articles. However, the comics don't work often and when they do work they are frequently misformated. This is frustrating.

Easy way to access local & national info.

works well.

when clicking on front page all you get is ads should remove ads from front page.

Sometimes, app is not recognizing that I have a subscription.

The best news and information for the Houston Metro and surrounding areas.

Trusted H-Town!

User-friendly

My computer is down so I'm reading on my tablet. It takes a little getting use to but is working out fine.

it's like reading the newspaper

Could be better

The app suddenly decided I'm not a subscriber and won't let me read any stories (my subscription is current)

Download the app and subscribe to the Cron as soon as you can! that works great and the Cron always has great local news!

you should get your daily print version to work like the Wall Street Journal

it makes me miss Houston Chronicle newspaper especially the lifestyle section Still Loving it thank you

Good experience, but needs to be able to enlarge greater than I now can do with two fingers, like you can do with the WSJ.

easy to use and provides the coverage I want.

Always well written and informative.

Love all the local info. Especially the arts, food and restaurant bits.

page selection should be at bottom, should still work offline

Timely, informative, accurate news and so much more.

very detailed, love Sports information.

unable to get the e edition newspaper once I subscribed

Subscriber for over 20 years

Only hometown paper! Not enough content.

Best Newspaper Ever 😀

The app works well nowadays, but I cannot for the life of me understand how they are prioritizing news stories in the feed. In the Sports section, it's almost impossible to find stories about the Rockets, our professional team that is 2nd in the Western Conference and nearing the playoffs. I have to literally go to the search bar to find their coverage. Meanwhile I'm fed every flavor of meaningless speculation on the Texans offseason. I know this is a football town, but this is ridiculous.

changed from 5 star due to the deceptive practices they use when trying to cancel. You have to call to cancel but good look getting someone on the phone. I ordered a new debit card but they still found a way to take money out. After calling my bank (USAA) they couldn't dispute the charges despite being charged twice in 2 days because it was listed as a one time payment despite it being a recurring subscription service. Great content though.

Weather section shows no forecast or trend links. Sports shows similar limited functionality(Rockets articles, standings in leagues,etc.). Articles are informative and generally well written across all categories.

Difficult to scroll around within a page of the newspaper, won't hold position.

horrible sign-in

Excellent coverage

Works as advertised

Local news 713

Read it everyday.

Easy precise reporting of news. Really appreciate it when I don't have a lot of time in the morning.

Like staying up on Houston news

Can't ever get the paper copy.

Unable to log into mobile with same user name and password I created accouht with.

App freezes while reading in single article mode and I must leave the app and start over. This problem occurs 75% of the time while reading in the single article mode.

The content is great!!

Nice app, but digital subscription is outrageously expensive!

Keeping me better informed.

Keep getting "This page doesn't work." When I try to log in using the app. Can log in with Chrome.

No international reporting. Basically, it's a simply-local version of the print paper.

The website doesn't look like a newspaper Make it a copy of the newspaper. We are former residents of Orange county, California and the Orange County Register website is an exact copy of the daily delivered paper. You guys can do better.

Roman complaints once you learn how to do things they change how they're doing things not user-friendly

I can't imagine how hard it must be to run a local paper these days. That said, I'd say the coverage is OK. Would prefer a greater focus on local and state.

Good

Love the Chronicle app!

Love the Chronicle

Helps me do my job.

It used to be great. Used to you could zoom in, move the paper around, and where it said "continued on ____" you touched it and it took you to the rest of the story. Now it just takes you to the normal web story. Sad the Chronicle does not want to have the e-edition to work properly. Will have to cancel my subscription because it is now useless to pay for an e-edition that does not function. Oh and to add insult to injury, it places an ad at the top of the e-edition 🙄

The Games are great... But cannot browse news articles using Brave browser (?). That's weak development abilities, there. It's like they never heard of test suites. A Chromium-based browser should work.

New updates and changes make navigation through and through, easy peasy!! I like the two page old school newspaper look on my monitor. On the app, so cool and set updates or notifications is the way to go. Set it to get what you want to come up first! I still get my Sunday paper delivered tho! The funnies come in full color. I'm happy 😊

Search capability is poor. It is easier to a web search to find older articles.

When it works, it's good. Almost 50% of the time it logs me out and will not log back in. Gets caught in a never ending circle to re-subscribe. Very frustrating. Called Hearst to discontinue, claimed it was my email in all CAPS. They "supposedly" fixed. It did not. Same issue. I will discontinue next month if not corrected.

Quite pleased. I had to cut the physical paper and was dreading being unable to see an entire page at one time However, that is not the case. TBH, I would prefer to afford the physical newspaper but the app functions well.

I enjoy the app, but I wish it had all of the stories published by the paper. I subscribe, but I can only access about half of the Chronicle's stories in the app

Very, very well done news app. I've used (and still use) other apps for international or local city news in the past (mainly the BBC). I was pleasantly surprised how good the Houston Chronicle app was. Not just for local articles, but also the other features like games and comics. It's like having a print copy on your phone. Highly recommended, especially if you're a Houston area resident and care about local news.

I use it every day, it's fast, good selection of articles. We are subscribers, it remembers that. I rely on this app. I reccomend this app.

The app may work fine but I only installed so I could cancel the subscription I never asked for in the first place. (HC suggestion) 😕 Didn't Work. They kept charging me monthly. It was hell to unsubscribe.

Overall, I like the app, but the lack of customisation for push notifications is incredibly annoying. The only option I have enabled is "Breaking news", but I still get 10+ push notifications for run of the mill articles. "Try this Restaurant we Reviewed" is not a breaking news article I need you to interrupt my day to tell me about. I'm going to have to disable all notifications which really disappoints me. I actually do want to hear about urgent major stories, but sadly, that's not an option.

I subscribed thinking I would use it more often then I did. After about 6 months I decided it was a waste of my money. In order to cancel you must call, it can't be done via the app. So I called and have cancelled my subscription twice.......and they are still debiting my account. Ridiculous, luckily the bank is able to block further transactions from here out. Bad business.

Nothing has changed since I wrote this 1/24/21: Besides the poor editing exhibit extensively in Chronicle, the online experience makes it even more frustrating to read. The pages and sections are difficult to maneuver and the app crashes often. Totally need another option for local news in Houston.

I love using this app, the daily updates help keep me informed on newly realeased information. This helps me keep up with ongoing investigations.

The app has improved significantly. The problem I had last spring, with many links taking me to the wrong article, had been fixed. The awful click bait and are mostly gone, too. It works pretty well. But the app still has almost no national or world news, even though those are in the print edition. About the only national or world news I can see with the app is when there's some local angle in the story. Give us a wider spectrum of news and this could be a 5 star ago.

I downloaded the to have simple access to the NFl box scores from the Houston Chronicle. It may be just user error, but I am unable to locate general scores/statistics for the NFL.

So far, I like getting alerts and when I see something of interest, open the app and enjoy reading the paper

Easy to use and inexpensive, and you get to support local journalism!

Good mix of local and national news. Site navigation is straightforward.

The Houston Chronicle is an outstanding paper. If you don't have a print copy, you should read the e-edition on the app.

It is well organized and easy to find articles I want to read; all around an excellent newspaper.

I'd like to go straight to the app from my notifications without having to log in every single time.

Wen our internet works, this site is great. But, the internet is slow when it works. Thst is why we get the paper version delivered. Now i have to call each morning to get a paper delivered. Does no one recognize when deliveries are made? Rating for delivery: minus 5 stars.

I received a special for the chronicle. What's funny is you can set up a subscription online but not cancel without calling or email.

Excellent, thorough coverage and an engaging/easy to use app interface. Thanks for your great local reporting 🤗

The App is horrible. You have to have a digital access subscription to use it. However if you are in the App and click on a news link it automatically takes you out of the app to a chrome web version. Which even when you sign in it does not recognize your account and keeps blocking the articles. In fact it happens on every link to an article from any social media site instead of it opening in the App. Maybe it works better for Apple but on Android it is worthless. Have to do everything desktop.

It asks for my login too often and then rejects it when I give it. Frankly, I was surprised not to get a message that I needed to login so I could finish the article.

It is literally a text reader that for some reason still refuses to have a dark mode. So you are forced to have a beyond glaring white screen when trying to read in dark places which is morning and night for me. Smh, too old of a feature to not be implemented in any app, but especially where the whole point is to read text

Generally good, but links often go to wrong article when clicked. Need to improve quality control.

The same story pops up when I click on any of the other stories. I have deleted and reinstall it multiple times, and the problem persists.

I pay a monthly fee for use of this app. The links no longer function correctly. If you click the link it leads to another article. When I contact technical help, the repeated response is they cannot help. The Chronicle is a valued publication, but this app no longer works.

App's ok. Often when I open a link someone's posted it tells me I must subscribe even though I already do

Superb coverage; e-hiccup: many times I have to sign in to read an article AND the app won't show a keyboard or mic 🎤 to sign in...ie no article read. 🥲.

The problem is many articles take you to a different article. Just today, I selected five stories and they all took me to the same unrelated story.

Overall a pleasant experience, but I would like to see the addition of a feature that would allow one to save articles for later reading. I'm surprised it's not already a feature; that I think should be a key feature of any reading/news application.

It's wonderful, I like it a lot. It gives me articles that I'm interested in and focused on as well as articles that I never thought I would enjoy.

Easy to install. Intuitive to use. Good notification for selected articles.

easy to use pretty quick and usually has about as much as I'd expect to find on the newspaper website.

The app should allow an easy way to report delivery failures, which are happening more and more often.

My print newspaper subscription increased 50+% over the last few years. I finally said -"enough is enough." I canceled the print subscription I'd had since the 1980s. This app contains the complete digital edition of the newspaper. I read it every morning on my tablet.

Will not load today's paper. Tech support consists of uninstall reinstall as in not smart enough to do the job they are being paid to do.

I have been trying for a week to cancel subscription for which I am being charged and can not get in touch with anyone. Canceling app does not stop charges

This newspaper stays up to date with very subject exceptions of the outdoors sporting activities like Fishing and Hunting and Shooting Range News? Or a lot more then just once a week.

The app is very good. One complaint I have is that when I follow a notification to a story I get a Chronicle-framed blank page which I have to close. Then I get a page which may or may not be the one in the notification, but usually I can navigate quickly to the story. Running Android 9 on a Moto G6.

Good to get the news on the tablet. No delays, etc. Sometimes I do miss the old paper version.

Cannot provide comments on articles. Not enough of on line paper is used on this app and what is displayed is very very heavy slant left.

Excellent. Easy to read. Scrolling is smooth. Loads quickly. News notices are not excessive, understood quickly with details optional, and easily dismissed when desired.

It doesn't recognize my sign-in if I connect to a story through the newsletter. It acts like I'm not a subscriber and won't let me read the articles. I have to back out, go to the app and hope that I can still find the story that was featured in the newsletter that I receive as part of my digital subscription.

Just subscribed and they have started asking for additional fees or have told me I've read my ONE FREE article already. Subscription was good for 16 weeks. REALLY????

Disappointing. No puzzles and regurgitated stories. How is this improved? Clearly paper is in decline and sadly very little value remains in subscription product.

Great app. I use it every day to read news. Helpful when I am traveling. I have never had trouble.opening or reading articles.

Interesting news stories, accurate headlines, no sensationalism, fair & balanced reporting. But too much about sports, not enough about local townships & the really good things about the people of Houston.

Uncluttered and the reader does not have to go through multiple pages to get to the article of interest. Layout is clean and easy to read.

Very useful and comprehensive. Good layout and graphics. I really enjoy it.

I have a paid subscription, but it is getting more difficult to sign in to see the paper on my android Note 9 .

This app is easy to use and makes it easy to read the newspaper. You are able to go from section to section or from page to page. You can also look up past editions of the newspaper. It has a search function as well.

I generally like the app. The font size is too small, and cannot be magnified.

I love the Chronicle and have been a subscriber for years. But the UX of the app is problematic. My personal user story that is cumbersome: when I am browsing Facebook and an Chronicle article shows up the page on the in Facebook browser is behind a paywall. When you "open in browser" the system doesn't ask if you want to open in the HC app and the browser has the same paywall issue. There is also no easily accessible search feature on the HC app, so it is hard to find the article.

I have had problems w/this app...I reported it to HC...I was on hold for 35min...then they told me a tech would call me to help...so far...no call back...today is 12/5 and I got 12/2 issue!

You have to go into settings to select e-newspaper. It should be more obvious since paying customers are highly like to want this feature (see your 1 star reviews)..UPDATE: CHANNGING TO A PRIOR ISSUE JUST GOT WAY EASIER IN THE PHONE APP! Finally, the app developer should have a team to respond to comments in the review section of the Play Store.

I'm a subscriber but I keep getting pop ups with subscription plans. Takes forever to login in.

After subscribing (AND PAYING) called 5 times in 3 days without any improvement or success being able to log into the web site or application. They're great at promising help but seem to be unable to follow through. Spoke to Supervisor Rob who also promised support but has done NOTHING. Attempting to work with the Houston Chronicle Support Staff is an absolute waste of time and an exercise in futility. If they can't immediately resolve your issue, they simply put you on hold and leave you there

App does not let you link your paper subscription. I can only read the e edition which i dont nees the app for please fix!!

The app is a total rip-off. I subscribed 3 months ago, and the developer continues to charge me monthly. But there was never an account registered with the Houston Chronicle, so I can't sign in. All the news content is still behind the pay wall. And I'm probably paying for one Starbucks a month for someone on the developer's staff with what they're scamming from my bank account.

The Chronicle has taken some bad advice and has it backwards. If the app works well and has limited interuptions for sign up and ads, people would likely subscribe. As it is, the constant bombardment and limited info they provide is a very poor business model. Chronicle, you should strive for excellence in the app and you would be rewarded. Now, its just not worth the hassle.

Don't waste your time. It only allows you three articles before you have to subscribe to the Chronicle. If i wanted that I would have home delivery and at least then I could compost the paper afterwards. Slow to respond. Uninstalled it.

I am having the same experience as alot of the other reviewers. Cannot stay logged in. I have a paid auto renewed digital subscription. Sometimes it works on various devices sometimes not. Love the Chron news however. If I open in Chrome to just go to the site and read the e edition half the time I can. When i can access i just download the pdf and save to Google drive so I can read it wherever. That's alot of work just to read the daily newspsper.

It never remembers me and I cannot change my email to get the authorisation code. It goes to a discontinued address. I AM A HOME SUBSCRIBER, THIS IS HORRIBLE. google is horrible too, they push a still different address and won't let me go back to the address I use all the time. google needs to offer a clean start for us people they've messed up. NOTE: I won't be able to read any responses from google because my computers won't let me sign in to them any more.

app won't let me sign in with my existing hard copy and iPad subscription. several previous reviews raised same issue, so I believed chronicle would have fixed by now. obviously not. after the app allowed me to read 3 articles, it now prevents me from reading any additional articles this month. so although I am a subscriber, this app won't let me access the chronicle routinely. not much of an app.

I'm fine with the news, I have a subscription. I'll continue to read it online. I just reinstalled the app to try it again. Way too many notifications.

I have the app. I am signed in here on my smart phone but it doesn't let me read the paper. My iPad will. I answered all the Questions with "not sure" because I won't know unless I have my paper. The Chronicle updates tell me I have reached my quota of free ones. Either I subscribe or sign in. I am already signed in and have been a subscriber since the Houston Post joined the Chronicle. This is rubbish. ..

Had a security message that the mobile version was unsafe the past 2 days. Uninstalled the app as suggested and reinstalled just now. Only see the big yellow screen Houston Chronicle. Chrome version works fine. Something is broken on the app for Android.

Every time I open the app I have to link my account. Considerably less enjoyable than the NYT app for news.

love reading the news. hate getting notifications i do not want. i unselected all but breaking. closed app and reopened. pretty sure these stories are not breaking. -_- 5 stars when you fix this. until then breaking news from elsewhere and no notifications on this app.

I live outside of Tex, so it's nice being able to get the local news. But $6 is a bit much for something that only has application functionality. I'd be down to pay the subscription if this app had a Widget feature so that I could read the stories from my home screen, instead of having to always search through my apps. Please look at the BBC news app widgets for an idea.

Awful..will not let me log in. I am a subscriber and it does not recognize me. I contacted support and they were no help. Others have the same issue. If you build an app you should be able to log in.

I have a paid digital subscription and I can't log in. I've tried contacting customer support via email and after a week I've gotten no response. I'm wondering if my subscription is worth it.

I like reading the replica newspaper and have that subscription. I don't like getting old news unless that's what I am looking for.