Hard Rock Bet Casino

really cool hope the withdraw part works i will be playing alot lol

Amazing app! Love it!

Easy to use nd understand. Fun to play

will not let me login, I use log all the time. I don't know what is going on. I wish I knew someone who could fix it. the phone is only 1 week old 2026.

I would give this app a 5 if they would do all the identity verification when making an account instead they wait until you make a withdrawal then suspend your account to verify your identity

love love love!!

Pretty good online casino. Limited availability by state.

I have never won anything on this app.It absolutely sucks

This game will not let me add my debit card so I could add money to be able to play. Hands Down 💯 percent.

it's amazing for real

100 spins at a $1 and not a single bet back what a joke of a casino! update tried again another $35 at a $1 not a single bet back this casino needs to be reported and investigated and I'll be happy to do it

Never win anything on here. have spent several hundred $$ Fandual Casino is much better

I enjoy playing at home

This is a real app that pays.

best app ever

Total rip off. only pays small bet amounts on majority of games. large bets just rob you blind. scam.

very good game

I am I record my time play, and it is\n On this app and I have proof that a bit was changed from a parlay flex parlay to just a plane parlay. And I got screwed out of my money, and all they wanted to do loose match only with a bonus. Bet like a joke. Then they proceeded to harass me when I told them do not even contact me anymore. So many times have that also recorded, they do nothing about You wed, there's sisters crash while you make bets the casino slides, the worst but nothing's gonnachang

Fun and exciting platform. Definitely not a scam and linking you bank ect. for deposits and withdrawals is so simple anyone can do it and once its linked withdrawaling you winnings is "INSTANT" and easy.

not a winning app . on this app all you do is put in money an loose. I wouldn't recommend it

I need a new password

love the app and the service. always have great experiences win or lose they keep it interesting and have good RNG rates for slots. havent played tables yet but I will i just have to much fun with the slots. long live Cash Eruption lol.

I love this game

Good

only real casino app

was fun playing while I was in Florida but my withdrawal is still being waited on and its been well over a day. I been locked out if the app and had to donthe follow... a picture of the debit card I used for the deposit and withdrawal.....a picture of my ID (both sides) and a picture of me. yet still no withdrawal deposit. it all seemed legit. But disappointed.

it's fun and run real money fast

after a small setback they got me back on playing my favorite slots. if you get locked out of your account just keep messaging or email and they will get it fixed. so far I've had alot of fun playing many different slots they offer up and even some roulette.

I love the casino and the app

weekly drops have become insulting

So my rewards drop was bet 500 and get 3000 unity points right. Sounds like a pretty good deal right. Wrong I spent more money then I expected to get to that 500 bet more money then someone should have to spend. They swindled me real good cause I haven't been playing like I use to cause they take and take. So this so called reward was their way of getting more of my money. Oh and the unity points got me maybe 1 dollar all together. SMH Evil Evil Evil.

Fun fun fun $$$$

If you win anything, run. won a little in the very beginning. then it literally trickles just enough to keep you there but just to take it all. there's literally no incentive other than deposit match but theyll get it back. friends that play this game say unless you have a lot of money to throw into it, It is so not worth it. And it's not like they give you a stay or anything for spending so much... other casinos at least offer that.. games are entertaining maybe my luck but 2 years playing, no

seems to be user friendly and graphics are good

Do not play here you don't win, I've dropped 1000 in 24 hours and haven't even come close to cashing out all the games are the same program just different visual options stay away at all costs, it took a 1000 dollars for me to finally learn.

Great payouts, awesome platform! But customer service is killing it for me. Hard Rock Bet is easily the best place to play when it comes to the games themselves—the payouts are instant and the wins can be massive. But their customer service is absolute trash. Dealing with support for over 3 weeks and getting bounced around is so frustrating that it’s got me right on the edge of walking away and taking my money elsewhere. Great platform, terrible service.

great experience will continue to play

Do not download this app you will lose all of your money a couple times before you see a bonus

Fun

was good till it wasnt i clearly landed a feature that didnt payout sent pictures from mr.lee hotpots it actuvated and the values for the prizes were blank sent them photos it continued to spin on its own depleting roughly 70.00 from my balance even though they admitted it they failed to correct it the balls of em to give me a one time 5.00 when i was betting 3.00 a spin and had to exit to get it to stop taking my money straight garbage i wish i could post my screenshots of the game, stolen$$$

im very disappointed on this app support, for their decision to suspend my account for 3 months for no reason. let me start by saying that I've been playing this app for over a year and to be honest I like the app! but recently I've been experiencing some glitching and freezes every time I was on a bonus so I started complaining about it. so I end up deleting my account to see if that was going to help, then I requested to re open and they denied me saying I need responsible gaming?? like what ?

great games

Has good games and app never has issues, but theres no daily anymore so no reason to login, and the promos arent good enough to use them over another casino. Used to use them a lot, a shame the daily got removed and the promos feel lackluster now, cant remember the last time they gave even a small casino bonus. They aren't bad, but not worth trying to get any loyalty levels with and better off betting more with a different app.

I play this app alot and I wib abd lose, and i only play a few games abd lately they have been acting up sending errors and freezing up i reach out to customer support but the last time i did i was tomd tgat i would get a response within 24-48 hours and that was 5 days ago. i sent pictures of my error message and haven't heard back

I don't know if it was me I still haven't been able to get on there I registered and everything else

Despite my extensive engagement with the application and numerous attempts, I have not yet achieved any successful results, including in the most recent drawings. Following an additional investment of $250 this morning without any return, my financial situation has become significantly strained. It appears that the games do not offer payouts, as I have consistently attempted to play them all without success.

love it

this is the best game ever I love it. I love it when you win and you can get your money then and not have to wait for hours and hours and hours or days and days and days thank you hard rock

lotsa fun!

fun

App crashed on me 2 times during bonus play. Hours of playing and money down the drain.

big wins big losses, high risk but even higher rewards, so come play and win with me here on the Hard Rock Bet app!!!!

love it

The most predatory "slots" I've ever seen. I can't wait for the hearing on this trash.

Do you love losing? Do you think every spin should be a predetermined loss? Do you like criminals getting richer? Do you like wasting your money and being taken advantage of? Then Hard Rock Bet is the casino for you, come be ripped off and treated like nothing just so they can get $5 richer, every chance they get, off of YOUR hard earned monies :)

lots of fun

it is a proven fact that both people who gamble on this ap and people that do not gamble on this app both have the same chance of winning it is more of a donation app then gambaling ap. house wins 100% of the time on this app if you like dead spins and low low low paying bonous games then this is the app for you if you thought florida casinos are tight and have low payouts you havnt seen anything yet I have won more at hole in the wall gas stations then on this app

terrible terrible APP! I created account and im having to verify. verified 2x 2 different ways and still NOTHING . IM DELETING APP . IVE NEVER HAD SO MUCH TROUBLE WITH LOGIN ISSUES. update: issue was resolved . thank you for resolving :)

My husband won a bunch of money, then immediately afterwards, they locked his account AND my account. they refuse to explain why, they just keep asking me to submit personal banking information over the web, which I have done. then they deny the information with no explanation as to why it was denied. you cannot speak to anyone directly to figure out the problem. worst customer service ever. and they refuse to allow me to withdraw my money. thieves!

very slow

you are the biggest cheaters in these apps I proved to u that you were cheating so you blocked me and took daily wheel away and turned it into a bull trap spend 100$ and u will get a rigged wheel lands on lowest rewards i will continue to gather proof that you guys are cheating people you will not get away with this DO NOT PLAY THEY WILL STEAL YOUR MONEY cheater liar and thieves Do not play

When I first started playing loved the casino app. NOW ITS AWFUL Im a level 5 2 levels away from the highest. Today for the Thursday bonus drop instead of getting a level 5 drop i got level 1 drop. I reach out to customer service the lady didnt read what I wrote her reply back was off the wall. I wasnt mean to her,I ask who I needed to reach out to like she said.She then just left the conversation. Top it off last time I asked to talk to a manager i waited 5 days. Still no reply but others have

love it may be to the grace of God 🙏....

I love the fact that it only has a $5 minimal and you get paid out instantly!

exciting but I am not lucky and not benefiting ne so even though I loved it, I can't afford it!

love it

There is nothing random about the play here, like any other online casino. Just send them a check instead of wasting your time. They will respond and claim to be legit, but they are lying to you. Beware

it's the worst

great platform for giving greedy rich people more money

love it

this is by far the worst casino app I've ever played. I've played hundreds of dollars on slots with 40 cent spins and haven't won anything back with the hardrock bet Casino app. it is a scam compared to FanDuel, DraftKings and other betting apps. hardrock bet takes all your money and doesn't let u win at all

Don't get scammed, they will take your money, but refuse to let you withdraw your winnings...

The house always wins always always .

the legendary drops on Thursday keep getting worse and worse they don't appreciate their loyal players keeps getting worse could compensate us with something

very difficult to get a jackpot

Fun app, great slots and quick payouts. I don't think I ever need to go to a casino again lol.

Describe your experience (optional)

real money

love this app !! other apps i use are terrible odds against you !! i find Hardrock is more bettor friendly then the others and im not going back !

I am not able to get my money out of this app it owes me over $500

love it

I enjoy this app

great games

This sucks because it was fun. But they don't even hide that its rigged. When you download it, you will probably do well. QUIT!!!. YOU WILL WIN LESS AND LESS... until not hardly at all. I deposited the $10, they gave me the $100..I played the $100 and won $100.

everyone talks really good about this so I thought I'd give it a try

your app states I'm not in florida when I literally live in thonotosassa less than 10 minutes drive from your casino ..I don't know how much dumber you can think someone is but your geolocating is FRAUDULENT. (and NO, I'm not helping you, you can literally just fix your apps locating service as im not paid to work for you. duh)

Awesome and fun

love it

Just started playing hopin to win and hopin the rewards get better cause they are t the best from. the start!?? but ill update hopefully soon with a big win!! :)

cool games..

I've tried several times to withdraw my money to my PayPal account the same one I deposited money to,but it keeps saying failed and the live chat just keeps giving me the run around and say the system doesn't have a reason why it keeps failing

I started playing online casinos on day 1. if you play them long enough you start to pick up patterns. You will then know which ones not to play any longer. I can hit on Hard Rock slots and in 2 do it again. This simply doesn't happen for me with the others.

this use to be fun, but now it just takes your money. it's not worth it to play as a fun thing anymore because i know I'm going to lose. I don't recommend downloading the app at all. The daily drop isn't even worth it at all! This app takes way more than it gives. DON'T DOWNLOAD!

blessed

I can speak on the games section... if you like losing money by all means, play. I won in the first 24 hours of play. Not a lot. Just enough so they didn't have to pay out the match loss they promote to get you to play. Games are glitchy Freeze up even on good wifi signal. Of course it's called gambling, and that's exactly what it is. It felt "programmed" rather than chance. Got worse after it let me win a couple times. LOSE LOSE LOSE after setting the hook

this app is a joke...I use to love hardrock casino but now you don't ever get free play or anything for your birthday like you use to and I've spent more money this year than ever before.... it does nothing but take your money and their customer service sucks..... they are rude and never fix the problem like cutting off in the middle of your bonus....post motor whatever really stinks and I would never recommend any of their games nor their apps.... take take take never give

Everything was great till I went to withdrawal. Then all of a sudden my account was suspended. This is a fake app. They will say "Sorry, we know how frustrating it is to have issues with the account" and " We are sorry for the complications". They don't really care, and they aren't sorry. It's all just to get YOUR money, not to honor your winnings

great app pays almost instantly first time. an within sec after that no issues

Awesome, first night I used it put $30 down, got a hundred bonus, racked up to $14O0 within 35mins, didn't cash out n lost most of it, but then 20 mins back past $1200, now back to ZIP. awesome application, great games, good gambling, no the Best.

add flavor to a sporting event and use the hard Rock app

I do not see what all the excitement is in me and I've already spent quite a few dollars and I have won absolutely nothing. very disappointed.

Rewards are a complete joke, even with play time, rewards and promos don't reflect money put in to play. The app itself is glitchy, problems loading games. Do not waste your money here, the other online MI casino apps are better.

I have nothing bad to say about this app. I have deposited money and I have withdrew my winnings. it says 1 to 3 days before you get your winnings but I have mine within the hour. so far this is the best online casino I played.. I've read all the comments and I have not had any of those issues.

on multiple occasions. I have built up the bonus. spend hundreds. only for the game to freeze. this causes you to back out of the game and go back in where your bonus is reset back to zero. and you have to spend another 50 spins at whatever dollar you were playing. for it to happen again. annoying but im a patient man. no big deal it happens I get on with chat and they tell you sorry cant help. slot developer will have to reach out to you at a later time. pathetic support

I give it a fat o I payed my ten got 100 free played 155 took out 55 to put in my acount never got it and got suspended for no reason and it's been over 2 weeks now still not resolved still no 55 in my acount and still suspended why

BEWARE! Don't Install. I wish I would have read the reviews before I installed this app. It seems to be a complete scam. I used a cash card to deposit money but couldn't withdraw the money I deposited back to said cash card. When I attempted to withdraw money to an online account it just asked that I click on my bank and nothing else happened. Per the customer service chat, I would need to make another deposit of "at least 5" from the other account to add that account for payouts😏.

I must say how upset and disappointed I am in the Seminole Hard Rock bet casino app. my wife and I play the slots and have spent alot of $$ to finally win and now our account is on hold till we submit these documents they require. we have submitted these documents 3x and still they refuse to cash us out. They obviously don't back their game wins. We play at their casinos and play their way... now I'm seriously disappointed in the tribe and the way they do business.

I love Hard Rock, it's my hometown Casino here in Tampa but the online slots are completely favored to the house. I'm not sure if anyone ever cashes out with winnings. The games are fun and addicting but expect to lose everything you deposit.

Absolutely amazing Casino app. had a bit of a struggle at first. my account got suspended after about 250 of my 500 bonus spins. but within about a week they set everything right. got my bonus spins. and won over 200 after only putting 15 in. no that's not guaranteed. it's gambling. but the customer service I got absolutely made this one of my favorite casino apps.

DO NOT DOWNLOAD! I used 5 different casino apps and this is beyond the worst. first day, second day and 3 day were all losers. the RTP is non existent. do not download and if your expecting a bonus for downloading you will get a bottom of the barrel "deal" if your serious about winning look at downloading ceasars casino or draftkings

spent allot of money on this app waste of money opt in game promotion and then you really don't hit anything is a scam and when you reach out to tech support they lock your about and don't really respond or take accountability for their games, I'm really disappointed.

I play a lot of online casinos, this is by far the worse in regards to returns. MULTIPLE games with no bonus rounds awarded after literal $100s put into the game (even though all the bonus symbols are full) and minimal line pays, a few games I had to spend approx $65 before even getting a single line pay. Stay away from this casino, there are plenty others that are much better and pay out so much more then hardrock. I am more than happy to show anyone my transaction history as proof

this is the best game to play and win money I won 500$ and I only loaded 10$ to play I win every day on this game this game has change my life in the best way I use to lose money so bad on these other game but playing best bet I've literally stayed with my money stacked instead of losing it all

Games seem a bit sketchy...they don't use a RNG...glitches seem to occur during the hard to get bonus rounds so they don't end up paying out...personally, I'd spend my time and money elsewhere.

I have referred 8 people to these hard rock app. After setting up their account, depositing money on when they got up passed $200. The account automatically closed and has not let them lie back in. A sense and has kept their money.

I want so bad to give 5 stars. but yall make it so obvious when you cheat. how you take away my bonus spins and if I do get one at the very last I mean microseconds spin it one last time to take away the MINOR win... update. sent email explaining everything in previous rating. let's see. I have very high doubts that they will change anything or even update.

it's fun and easy to get your winnings. It said it would take 3 days and it hit my bank in two days. I won 1000.00 on another app and couldn't get my pay out. said I couldn't do all that was needed because I didn't have enough space on my phone. so I played the 1000. and uninstalled it. this was way different. one button and it was on the way. now if I could win a 1000.00....

I've spent a lot of money of different bet amounts and VERY SELDOMLY win anything big or small. I have never won any big wins and compared to other casino apps this is by far the wàorst payout/wins of any size. this review comes after a couple years worth of gambling on this app. promos are also terrible. in my opinion this is by far the worst app to spend money in.

I absolutely love the Hard Rock Casino app! The payouts have been great, and I love how convenient and easy the app is to use. Everything is straightforward, and I’ve had a really positive experience overall. support is also excellent. Being able to get help directly through the app is incredibly convenient, and they’ve been responsive and helpful whenever I’ve needed assistance. less than 24 hour response!

Scam, Rip Off, Slot Machines. No pay back. I'm an over 40yr player of slot machines, never seen anything like the this money hunger system. Their server keeps track of you playing how much spent and nickel and dime you to deaf. if you complain they give you $40 and that is the best they can do for you. After you spent thousands on the machines! I'm saddened to write such a bad review, is not me. I'm an idiot for challenging the machines. I come a bit ahead but back in the struggle. Good Luck!!!

its ok when its properly working its been 3 times now when i couldnt see my money on the slots so i didnt know if i had enough to continue or withdraw my money and the reel wouldnt stop so far 280 bucks gone and then they tell you to contact them and they dont get back to you and my app is still glitching and im seeing its happening to other android users

if I could have rated zero stars I would have . The app is terrible and lags constantly especially during live betting (conveniently in the hard rocks favor everytime) so u will bet on a match or game that your already losing or have lost by the time your bet goes through! The customer service is a joke and makes it nearly impossible to win any money and dont even get me started on their casino "slot style games " . Wish there was any other casino app i could use in Florida besides this one !

hands down the best gaming app around. the payout is fast, customer service is helpful, and the games are great. the only bad thing is lately I have to uninstall and reinstall it everyday just to get into the app, and has only been a recent thing if I want to use it during the day

I really like the app, I have had no issues with it, other than in the beginning I was winning, but after a month, i have stopped winning. I deposit anywhere from 100 to 200 daily and win nothing. It has been days since I have had winnings. No bonuses or anything. Ready to delete the app!

no customer service worth betting on. you get on with someone, they review your date but if 5 mins go by with nothing, system drops the chat. so then you if you reply it sends you to new agent, they have to review data and if it takes them more than 5 mins, it drops the chat, then you get another agent, this played out 5 or 6 times. then they explain the system. then tells you department isn't available and you'll get an email. no email in 24 hrs on a weekday. yea, to frustrated and not worth it

customer service is a lot better than expected, although I have a feeling location and cellular signal have some play in outcome but so far haven't won anything big but a friend of mine managed 100k win so I have high hopes.

so far it's been good. normally, I don't leave reviews but I had a nice experience. I decided to try the app. I deposited $10 for the $100 game bonus. I spin a few times and won some but i was a little confused with the playthrough. I spin some more and was able to redeem $100+ so I thought that was nice since I only deposited $10. I got the money in less than 10 minutes so that was fast.

I won BIG on my first day about 6 months ago and since then, I havent cashed out a single red cent. This is the most rigged casino game and it is 100% NOT random or chance. Ill go to the casino in person but I wont put another penny on the app.

Downloaded the app after seeing adds. Deposited $10 worked it up to $100 and tried to withdraw it and my withdrawal was under review then I got an email saying after review they have decided to suspend my account. Couldn't pay me a lil $100 so decided to suspend my account lol don't waste your money here you want be able to cash out all these reviews claiming they won are bots these folks are a scam

used to be one of my favorites out of all the nj apps, then they started taking away everything that made it worth playing here over other places, and support tanked entirely where you will wait a week + for a response and that's only if you keep bothering them asking. their customer service was the best I don't know what changed but it's made me uninstall for the second time now after giving them another chance months ago, I'm done. edit: no one reached out, I had to but it made no difference.

it would have been 5 but their promotion is junk because after you deposit you usually got the mystery wheel but now you got to wager $100 to get and even when you do get to mystery wheel you only get 1 spin and it's all just another greedy bs, I'm thought it was supposed to be fun not disappointing and make you depressed

spending way more than I should have to and even opted in with extra chance when available still only don't hit anything let alone a bonus hit... Hardly ever. however it helps that its a legit platform and payout is quickest I've had of all platforms played. winning needs to be aimed more towards the player's.

At first I was winning at the slots all the time. NOW,I have poured hundreds into these slots but can't seem to hit a good game for WEEKSSS now !???!!!

absolutely horrible slots. dont waste your time or money. The slots are way too tight. Im learning that playing online is not the way to go. Theres no such thing as a RNG online, they are all to take your money quickly. Probably one of the worst sites Ive been to yet.

tried to cash out of a bet 63 times for a NFL parlay. kept saying error try again. reset the app 5 times. by then the option had disappeared. my country advertises these predatory apps every commercial break. to the people who made and run this app. hope your relationship with your families are great so they can grow worse over time. taking people's money when you dangle the idea of cashing out. joke of an app. America is dying and apps like these are speeding that process. garbage app.

lost all my winnings because I used my mom's card because I didnt have one, which ok, understandable, sucks but I get it. but now I have a card and they will still not unlock my account even after verification was sent in. can't make a new one, they only use email for customer support which is bs considering there dealing with money and lots of it. the turn around rate for a response and any actions is ridiculously slow or just not responded to at all, it is really frustrating, I want to play

feels pretty rigged,takes money just fine..you start winning alot..boom..app shuts down.i just did 4 dollar rolls and it took it then was like..this app isnt responding.how many people are getting robbed this way..notveven counting the losing algorithm..its addicting and you can hit...just be ready to lose alot and the app to not respond if you start hitting wins.

Fix your APP ALREADY!!! If it's not resetting progress, then it's resetting the whole damn app when you plug a power cord into the phone. If there were other sites/ platforms that I could trust, I'd never play here again

this app used to be good until you took the daily spins away and and the weekly drops got way worse. havent won anything in weeks it feels like yall just turned the payout off. easy to say ill be deleting the app after over a year of enjoyment. Definitely going downhill

i really enjoyed playing on here. I'm grateful. *EDIT* I used to enjoy playing on this app but now that I've played a while it's impossible. such a pity because I used to swear by this app and I've had multiple people join but I'm not gonna continue to waste money on here because once you win any substantial amount of money on a game it rigs it so you won't win and forget about hitting any bonuses. any money I hit on here they immediately take it back within minutes.

This app is one of the worst mobile casino too long to get a win a when you do it takes too long for the withdrawal process not to mention blocking and suspension of your account for no reason I've played better at the gas station mobile casino games and won much more on slots.lv and bovada for real money wins i won 230k on slots.lv I was trying this application because it's in Florida but I can't continue to waste time and money on this pitiful excuse of a mobile casino

put money on the account played for 5 minutes. later tried to play more and the app refuses to open now. I've tried everything including uninstalling and reinstalling. feel like I just got robbed, literally!! NOT OK

everything you play is sticking or slow or stops and then goes and stops and goes. and there's no big payouts no good ones. $0.15 $0.30 and your 500 bonus spins nobody wins on them. it's aggravating just to play cuz it just sticks and goes and stops and sticks. not as much fun as I thought it was going to be. I hate it we can just about predict what's going to happen.

Right now it's a 3 and maybe will move higher after 24 ban either gets lifted or resolved. Really didn't have enough quality time to see how it was being I was at work when I was playing . Did like the option for how many spins i could play when i used up the 500 bonus spins. Also did like the fact the one roulette game was on it . But the withdrawal gave me a few questions. after waiting for any correspondence from last response I'm dropping to 2 for what seems lack of caring for customers.

this app never works I've tried everything I try to reach chat support and it boots me to main page I try to play a game it loads then as soon as I spin it kicks me off the game , I wish they would update it or something 😔 I can't reach support as the only way to is thru the app so idk

amazing, I lovet. my first time trying the app i made close to $500 with only a $10 initial bet, they have many different old-school and new-school apps... they have the same games from the casino 🎰 it's absolutely 💯 entertaining, fun & profitable, be mindful when gambling and just have fun...

garbage app, I'm done depositing for 5 spins a week and nothing but straight losses on every deposit absolutely insane you're still in business but I hope that changes soon. the app is glitchy as hell and doesn't work properly but this is by design to steal your money go elsewhere because all they're doing is milking you and hiding behind "errors or complications" edit: more rewards lost, now I don't have the wheel spin I'm over this app and will be deleting my account today.

Not to thrilled with this casino app. I Know there is risk when playing but when you play 10 $1 rounds of slingo I would lIke to win my dollar back at least once and this is the same story everytime I play . I will stick to the other big name apps they know what it takes to keep the casual gambler coming back this app don't I would guess there return to player is far lower then the other apps. I hope this app goes bankrupt . And to top it off the customer service people are rude.

There's absolutely nothing that I have to say that's negative about this app. I love the convenience of playing online because I can't always make it to the HardRock. Playing online gives me the opportunity to play all my favorite games as well as introducing me to some new ones and I still get to enjoy playing. Not to mention loading money and cashing out is so simple and I'm still earning Unity points by playing online.

⭐⭐⭐⭐⭐ Great customer service from Hard Rock Bet. I won 7 Golden Chips through trivia, but I was having trouble using them because only one chip could be used at a time and the eligible games had a $10 minimum wager. I reached out to support, and they were willing to work with me and offered to convert the Golden Chips into dollars. I really appreciate them listening to my concern and providing a solution instead of leaving me stuck with rewards I couldn’t use. Great customer service and I appr

Ok here's the deal. App is legit, however could be better with a few tweaks. if you are a new player, you need to do verification. I was a new player, won some, tried to withdraw and account suspended. After sending in my proof of residency and proof of ownership of card I used to deposit, my suspension was removed, and I was able to remove funds. App devs if you'd make new players do all the verification process first, you'd save yourself from bad ratings from upset players. Simple fix.

Absolutely horrible customer service. it's been like 2 weeks waiting for their people to fix my infinite verification phone number loop. If you wanna get locked out of your account as well as them give you the run around with "we're Here to help" or the famous " I know this is frustrating". Ya'll ain't did nothing. All that casino money, and can't afford a proper IT guy. Don't waste your money or your time. 😤😡😠🤬

the payout on spins are very low. I spun 35 spins with no payout on any of them when I finally won on the 36th spins I won .02. also the spins between bonuses average 52spins with little wins usually below what your bet is. should you win a large amount in the bonus the spins after an terrible. I had 100 spins and won less than 2.00. Not worth playing the sl9ts unless you bet higher amount.

Decide to download this app after a friend referral, I had a hard time playing through my 500 spins since it kept crashing but I did win 100 finally. I did a withdrawal but left 19 over my original 20 I deposited to pay with. I had used some of it. Right after I went to find a casino game and it kicked me out and then said my account was locked and under review!? I've had nothing but issues with this site.

playing cash eruption when you're about to win a decent amount the game hits a system error and closes. definatly not a system error as much as it is programmed to glitch so you lose. "believe i would win!?" if 14 of the 15 squares have a fire ball symbol with a cash amount i would consider that certainty. also, the sympathetic response below is for show. if you "reach out"....they don't respond.

Honestly, this is suspect. $80 straight losses and no bonuses or anything exciting. I'd save your money. One thing is if you go to the casino and have fun back and forth. These games seem just eat your money, and if you do win something doesn't even cover the cost of the spin. Also doubt they are actually being audited on their pay to win/ loss by the gaming commission.

your games suck bunch of thieves . they reel you in on some wins then take it all. horrible experience. do not recommendyoyr app doesn't even work right . lost 200$ and your promotion with the motor sports thing gives me 8$ on 10% . doesn't add up you may be looking at a lawsuit cause you can't do what you say

new edit. they have flagged my cards that ive used multiples time as possible fraud. the literal cards Ive deposited and withdrawn with. almost like they're flagging me from playing because they dont want to payout AVOID! AVOID! AVOID! BLOCKED ALL MY VERIFIED PAYMENT CARDS AND BLAME THE BANK EVEN WITH THE BANK SAYING ITS ON HARD ROCK. absolute scam, bait and switch, extremely deceptive and go above and beyond to steal thousands from customers.

Downloaded the app, maybe it's user error but didn't see any way you could actually make money on this app. I played a couple of the card cames, I was up and there was absolutely no way that I could cash out.. Apparently you're playing. You're real money for their fake money, and there's very few games that will actually let you cash out player beware!

I would be very careful using and depositing with this app. Support is almost non-existent and through email only. Thankfully I was able to get my money back out of the app, but I asked them to close the account out completely. Very shady and suspicious. I'm now monitoring my bank and PayPal account. Save yourself some time and stress and look elsewhere

I got big jack pots at first, then they seem to just want to grab your money from you after, and lil greedy was my favorite game, but now it is very much so rigged when you trigger it to stop it ignores you even clicking if they think you hit a dragon. I need to find a good blog that doesn't like this game and find a good replacement app.

I spent like 3 weeks sending my documentation and everything they requested to verify me, just so I could start playing. I give up. I wasted too much time. I am completely legal to play in the app, I'm in Florida, my IDs are up to date, everything is right. I'm not begging you or wasting more time trying to use your app. Trying to talk to someone is almost impossible and you keep getting messages they will solve the issue in about 24 hrs and that never happened. I want the time I wasted back.

I've been playing slot machines for a while now. Phone machine in person the machine. If you put in $20 its supposed to give you a bonus, it's supposed to give you more than $20, it not supposed to give you less then every $20, You don't give me nothing, no, bonuses, on no denomination, then when you get the bonus, it's less than what you deposit two dollar bet I get a bonus and you give me seventeen dollars Scam! I get it's gambling, but the algorithm is garbage.Fix that please!

was fun at first until I went to cash out. I paid the extra 5$ to get my debit card verified for instant withdraw. waited. two days went by and nothing. I've contacted them a dozen times now. tickets submitted, many conversations on "call your bank" it's not my banks issue. check back later. now today, after 8 days of 115$ of NO withdraw I get an email response after contacting me telling me they will look into it. the same thing they been saying. they scammed me.

6/24/26the biggest scam ever bonuses never trigger a constant problem with freezing it just eats money with hardly any payout put in four to five hundred dollars with no bonuses is crazy the reward points to dollars spent is terrible. I sometimes go days an hundreds of dollars spent an never active any bonuses or win any money on the slot games. 8/16/26 still nothing just deposit a hundred an didn't even hit one bonus on 2 dollars spins this ridiculous took a hundred in less than five minutes

It seems the Android app doesn't get much attention from the dev team. For such a large entity, you would think they would prioritize fixing these issues. I'm on a Samsung Galaxy S25+ running Android 16. The app constantly logs me out. I then have to "log in" 2-3 times before it actually works. The loading screen gets stuck on "still working on it" quite frequently and sometimes I have to force quit the app and clear the cache before it'll work again. Deposit glitches a lot as well. Please fix.

Started off great! kept hitting jackpots, but I guess that's how they sucker you in! I've spent thousands on this game. Now when I play, if im lucky to hit a bonus, it pays out pennies. I expected better from. Hard rock, but now im starting to believe its a scam!

The slot machine action based on past motor sport events is a shameful attempt at a cash grab. It all relies on what they call "quick pick" betting and a slot visual for the result. But the return to player on these quick picks is 50% or less, half of what a real slot returns to players, and even better is the fact that the players are fully unaware they are sports betting, and that the return will be nothing normal. After $8000 in deposits, I can say there's no way you'll be winning here. Scam!