EY Interact Payroll

very good 👍

As a file recard and benefit book

very poor login options, enabled biometrics which works fine, until my employer enforces a password change and then biometric login fails and the app doesn't give an option to switch to username and password login or allow the user to update the credentials sitting behind the biometric login.

No es posible actualizar en mi dispositivo

Every few days I have to delete the app to then re-add the app just to get it to work. The company is also one od the worse in the world, since my organisation have been working with them something always go wrong, we have to jump in and fix, EY are terrible in general

even though I enable the biometric login every time it still doesn't login a few days later with fingerprint. now it has stopped logging in at all. just crashes.

shocking app...crashes when opening then when you do finally manage to get into app you click on a payslip and the app crashes again....unusable and this is with the march 2026 update....please fix this

after login, it keep repeating asking for login again

Now I have to update the app to use it but, oh surprise, I can't because the update makes the app not compatible with my device anymore. 👏👏

while I am using the Android phone 13 version but it's showing your device is not compatible with this version

good

does work now on phone and cannot access my payslips

No es posible actualizarlo en mi celular? tengo Android 13. cómo no va a ser comparible

not compatible, says I need to update up but no longer compatible with my phone??? can't access my payslips now!!! not good enough.

I can't view my payslip . my phone is not from 10000 BC

App worked well up until I tried to log in today (Jan 21 26) and it said app needs to be be updated.. clicked on the link, which took me to the playstore where I saw 'it isn't compatible with my device'

not compatible with Oneplus 7T pro

No longer compatible with my device, which is only a couple of years old.

why i can't install it says it won't work on your device but I'm sure my device is new and updated. please give feedback

Just got the message that the app isn't compatible with my device. My phone is two years old, not exactly ancient, yet EY won't let me see my payslip due to seeming it incompatible all of a sudden? worked fine for ages and now this.

Everything been OK untill today when I tried log in but I can't because I've got information this app is not any more compatible with my device. Result I can't open app.

The app is good, salary slip is also available but FB is not downloading, I tried a lot in the Play Store, please fix it.

doesn't work on my phone anymore

Not compatible with a Samsung S20? 😆 fix you bug!!!!!!

cannot update

Suddenly the app isn't compatible with my samsung s20 plus

Good

broken, page not found when logging in.

Annoying when I get a terms of service update leglese ... I just want to see my payslip in the only way I can It's unrealistic asking someone to look at loads of paragraphs of terms, just give me a summary of changes.

Broken, not able to log in

Stuck in a login loop. Can't use the app at all.

Broken. Cannot log in. Just error messages.

Não faz login

suddenly it became not compatible with my device!!!

Keeps going back to the login page. What a waste of time.

suddenly the app is not compatible with my device. this is weird. I use a pretty much latest phone with latest OS version and still their app isn't working on my phone.

Out of sudden my device is not supported by this app any more.

Should be zero stars. Total junk. Can't even login. A proper steaming pile.

Poor ...does not work now...

Has to be mandatorily updated. Turns out that it is no longer compatible with my device. How am I supposed to check my slips now? It is ridiculous.

Not user friendly at all. Thankfully my company decided not to continue to use thier payroll service anymore! A relief 😌

Doesn't work. Just keeps me in a perpetual loop of log ins

Doesn't work. Doesn't let me login

Can't login

wasted

The app doesn't work, cannot log in as it always gets stuck during validation. Clearing the cache doesn't work for me either. Can't say I'm surprised EY can't even manage to make an app, probably took the money and get a team of interns to do it.

doesn't login

Worked for the first 2 months but now all my login attempts are blocked as unauthorised access. No option to reset the app or update my credentials, it has just locked me out.

no Internet connection? yes there is. Oh. it needs an update. so update. Now it's says I have no authorisation and no Internet. It seems others at work have the same issue.

Rubbish. Fails to login via okta authentication in Firefox. Gets stuck in a loop never logging you on.

Can't open payslips, have to press export to what's app to see them. Now the export button doesn't work either. Awful experience for the past 8 months

Very good app. I get the message "Unauthorised access" all time.

Disappeared off the app store awhile ago with no warning. When you log in on the desktop it still says to download on Google playstore and none of the support team want to comment on it.

Fails to open any payslips. Just spins and says it's downloading. Basically, a complete waste of time. Using a Galaxy A54

Not working! Worked only one day and that was it! It has a bug. Dissapointed! Not fit for purpose

Awful app, worked at first but now unusable.

Won't load any payslips. Payslips arrive, but then it states 'Data Loading Is IN Progress' but never loads so you can't even see your payslips. Been like this for over a year. Nothing gets done to fix it. Same with all my workmates. DISGUSTING SINCE ITS A LEGAL REQUIREMENT TO BE ALLOWED ACCESS TO PAYSLIPS. SHUT IT DOWN.

Rubbish app hardly ever works

I launched the app, and my payslip appears instantly and it opens too.

Truly one of the worst applications I have ever had the misfortune to have to use. The Web version is even worse.

It's not great. I would go as far as to say, not even an app, with all the hoops you have to jump and click through each time you open it. Also, it takes forever to retrieve payslips. Quicker to log in on the website.

Very user-friendly mobile application with a pleasant interface.

When are we going to the mall in this household?

i have quite possibly never seen a more worthless app on play store the fact an entire team of devs wasted time and resources to come up with this cesspool of bugs and incompetence and uploaded it to waste everyone's time boggles my mind. i wish i could actually rate it lower, it ceases to amaze me how something so useless and poorly made can see the surface of light What's sadder is despite numerous complaints, neither the devs OR the firm seems to care, how extremely fitting. uninstalled.

Update December 2023. Still absolutely useless, can't log in. I use 2FA and when I confirm my login attempt the app returns to the initial login page as if it's my first time accessing the app. I'm using my Samsung Galaxy S23 Ultra with Android 14. Definitely one of the most useless apps I've ever used. Always logging me out, extremely hard to log in. Used it a couple of times but uninstalling because it's just a waste of time.

Nice APP

Doesn't store account credentials at all and requests full login with MFA every time. Pretty useless like this as an app

App keeps coming up with an system error unable to open it error code is 9101-3899

Easier using this app

Norton 360 alerts the app is a malware. It occured once approximately a half year ago, than Norton 360 stopped to do it. And now Norton has started to alert again.

Unable to login. What an amazing product

Constantly crashing app that cannot even log in

There is a feeling that app is often in maintenance. This is a recent problem.

Poor application the format of the payslip is stupid to not contain hours for OTs or basically anything. This is a total downgrade from our old payroll system. Terrible.

This app is a pain. Only worked once. Now I'm no able to login.

In issue in Samsung Galaxy j 600

Nao presta! Nao funciona no Android nem no Mac. Lixo!

Logging into this app is like moon of Eid. You should not consider yourself less than God if you can login into it. Just keep on showing the page you are trying to login is no longer available. Worst app. Please hire some good developers to get this working.

Poor UX and design, fingerprint login that expired upon every usage, doesn't work with password managers. Just a pain to use.

Malware Notices.Not Safe.

Reinstalled 4 times over a few weeks now due to same issue. Each time set up using biometrics function but after a couple of successful logins it stops working. Shows its accepted your fingerprint but then nothing else happens, your just left viewing the lady on the login screen. Would be a good app based on the few times I've managed to access it but seriously needs the bugs fixing. Currently it's a waste of time, stick with using the website.

Please fix .. page expired ..bug everywhere.. fix fix fix !!!! .. bad service !!!

Can't login, says "page expired"

Super

Why I can't log in my account???? App keeps saying page is expired???? What's going on????? Its already been two months I unable to log in!!!!What the fish you doing???? Your app is green meh???? Do something!!!Fix everything!!! The fish u all doing!!!!!! Hello???? If you cannot do proper job, then closed this app!!! Useless!!!!!!

Excellent app and user friendly app

Couldn't sign in

Why this app is asking for email id for login when we have user name. Even when I enter email, it says Authentication failed.

Was not able to login. I have username and password. But this app asks me for email id, when I enter it doest accepts.

Great App!