Cloud of Goods Rentals

Just was on a cruise, great and friendly customer service

this will be 2nd time rental

Needed a motorized foldable mobility scooter ASAP! The Short of it, The day we requested it from our hotel, it showed up the same day. The delivery driver was very helpful and my fiance and I made the Arrowsmith Hollywood bowl concert with time to spare!!

Easy to maneuver rental experience and great price for our family 8-day cruise.

Excellent customer service. They really care!

Order process was easy. I will know more after pickup!

This is my second time renting with C of G's. Great service, very dependable, and always a memorable experience.

everything was easy to read and use.

Great company! Fair prices and very accommodating. I have used them for years! I definitely recommend!

Easy to use...

Awesome!

i need to speak to a person to be sure this score fits in the cruise doors but there isn't a way to reach one. i clicked contact us but they just send you back to the app which doesn't answer the question i have. it sucks

They always a great choice !

fiod

easy to rent. not until January but very convenient and inexpensive compared to how much it cost at Universal Studios. will leave more of a review once I get it and use it

Just ordered for next week

Best place to rent from. Have used them several times.

easy to order an reasonable prices

cloud goods gave my son the opportunity to better enjoy his summer vacation. He had undergone unexpected knee surgery 3 weeks before our trip, which left him on crutches. We rented him a scooter for most our stay and it really brightened his spirits and we were able to do so much more. thank you Cloud of Goods!

drop off late and it's been 3 weeks and they still have not picked up the car seat

Amazing service, product was waiting for us on arrival. we had a minor issue with lights on our mobility scooter and they sorted a new scooter for us immediately.

awesomeness

1st attempt to sign in told me "Too many attempts. Try again in 24 hours." Mind you I'm trying to rent equipment at a DAILY rate.

UPDATE....YECH WAS SUPPOSE TO SEND INFO AMD NEVER DID......The experience with us app is absolutely horrible. i've got something extra in my cart and I can't get it out and the stupid app won't stop sending me updates about it. once I get my scooter , I'll be deleting this garbage!

great service every time I have used them. I keep coming back because of Helen and the people above her that I have interacted with. better to rent a scooter from them than to rent a scooter onboard the ship.. I will continue using the Cloud Of Goods team when I am traveling and need a mobility scooter

very easy

scooter was very worn from over use. I paid additional for a cover. it was not installed properly. Will i use this company again? probably not.

Great help

very reliable. I m very happy 😊

Great experience ease of use and to the point

absolutely horrible order got canceled at the last minute and nobody can tell me why because there's no number for a live person

Too complicated to complete order.

Love their scooters. Clean, charged & ready to go. in the 5 days I used the scooter. I only had to charge it once. My friends rented from another company, had to charge theirs daily.

I recently used the service on a cruise in Florida.. rented two scooters and they were wonderful.. I would strongly recommend if you need any rentals

Great company

easy to use, quick & efficient. thanks

This was the second time I've used them, and will use them again. The people were friendly, the service was excellent, the equipment was delivered on time and in very good condition.

Good experiences renting scooters for theme parks (Disneyland and Walt Disney World).

my experience was horrible my order for a mobile scooter for my mom was canceled 3 times without any reason or notice . your partner vendors are horrible

Just rented. so far si good.😁

Easy to reserve a scooter for my upcoming vacation

The app does not provide enough information about the particular scooter that I rented.

It was easy to order. I was put off at first because there is no app support. But when I had an issue I repled with a email and someone contacte me right away by text. Was very appreciative of the fast response

Great service and communication and support

could not use to add alternate phone number

DOSENT WORK!

what is the deal with no contact Information!!! hate it!

user friendly and able to modify, plus got polite affirmation phone call. pleasant experience.

I was out of state and needed a scooter when I got to Colorado. I was able to rent the scooter I wanted ahead of time and arranged it to be dropped off the hotel on the day I got there and had it picked up the day I left. it was a good experience

Horrible service ... placed an order several times and was canceled each time . I understand it may be high demand for certain items but couldn't even get a regular wheel chair . Won't bother returning ... I ordered a mobility scooter for my wife and it will be here faster than the supposed availability date for a rental I was given !!! I'm giving 1 star simply because finally after cancelling my order 3x they communicated with me about why !!

Rip off service.

Easy to order and track account! Great job, CoG's!

I typed in lift chair and nothing came up and I know you rent them. No ease of finding what you want to rent or not enough explanations on the page.

I rented from Virginia Beach and I had the best people to deliver my scooter I would definitely use them again if I had to. They was so nice and helpful.

Horrible. Rip off. I booked 2 weeks in advance for a scooter to be dropped off at my hotel in California. PAID IN FULL. the money was immediately removed from my account even tho it said it wouldn't be.($188.99) Then the day before deliever I received a text message asking to confirm time of arrival and then never heard another word from anyone. The next day I waited and waited, I asked customer service at hotel it hadn't been dropped off, I texted and called number from day before and no answr

Horrible Company! Bait and Switch and they sent me to some weird small company who doesn't even take calls on weekends. I have a very cheap broken ecv when I paid for the high end one and after 2 days it's dead and won't take a charge at all. Fraud!

Company says they will not charge until they deliver but then give a ridiculous drop off time. So I canceled my order and they said we don't give refunds. No delivery, no chair, still charged. This world has no place for companies that scam the disabled 😒

Renting a scooter made the day at the Riverwalk so enjoyable.

Easy to use and very userfriendly

Ez to use and looks better than before. Very user friendly app ♥️