154,915 ratings on AndroidRU. 11,448 written reviews on AndroidRU, 200 shown below. Their honest reviews of this app.
PPhong Nguyen
2026-11-02★☆☆☆☆
1/5
*Update* **They commented under my review to submit a ticket on their website, why do you think I left a 1 star review? I literally submit a ticket and never got a response back.** I got an error message the day of concert not allowing me to view my tickets. I tried both my home network and mobile network and neither work. I changed passwords like the help desk said and still nothing. I can log in on a regular internet browser but that won't help to scan my ticket in to get into the venue.
LLeandro Hoffmann
2026-11-02★☆☆☆☆
1/5
Unable to use the app, it says I'm logged in elsewhere and impossible to buy tickets. Completely waste of time
HHugo Ross
2026-11-02★★★☆☆
3/5
always asks me to login. error messages on the ticket sales page
AAnnabell Wilber
2026-11-02★★★★★
5/5
works very well and isn't too expensive to buy tickets! ( you don't have to pay for the app and the app is free to download.)
MMax Quihuis
2026-11-02★★☆☆☆
2/5
Worked great the first use, eventually got stuck on 'creating a fair experience' message. I wasn't logged in anywhere else, cleared cache, forced stop & even cleared data to no avail. Finally had to delete the app all together. Useless.
CC T
2026-11-02★★★★★
5/5
so far, so good 👍
MMelvin Lee
2026-11-01★☆☆☆☆
1/5
genuinely couldn't be worse than they try. lottery if you can buy tickets, another lottery if you can access them
SSmitty Johnson
2026-11-01★☆☆☆☆
1/5
AXS LOST MY TICKETS!!!! AXS is just for scalpers, because they get to double or triple charge fees so they don't care. It's a rigged system. And my card works just fine for a new purchase but fails repeatedly when trying to buy re-sale and AXS doesn't know how to fix it. Can't sell a ticket after an event starts
KKevin Hoxha
2026-11-01★☆☆☆☆
1/5
it thinks I'm a bot and don't let me access tickets lmfao
AAshersJT
2026-11-01★☆☆☆☆
1/5
Bot detection is way over the top regularly blocking legitimate users from buying or selling tickets. They offer you generic advice of closing multiple tabs, sticking to one account and turn off VPN none of which actually works. Customer support offers the same useless advice. Awful.
FFrank Pena
2026-11-01★★★★★
5/5
great app
Llisa rodriguez
2026-11-01★☆☆☆☆
1/5
worst app ever it will not let me get my tickets it will not let me log in no matter how many times I try no matter how much customer support it still won't allow me to get the tickets I paid for
KKillian Easton
2026-11-01★☆☆☆☆
1/5
I thought a ticket company can't make an worse app than Ticketmaster, but AXS has done it! why is buying tickets and actually viewing your tickets before a gig such hard work.
RRiver Martinez
2026-11-01★★★★☆
4/5
always have to reverify my identity but other than that love
GGordon Campbell
2026-10-31★☆☆☆☆
1/5
You can't login, cnsr purchase tickets. Always getting errors. Asking me to check my vpn. This drtcie has serious issues and does not allow me to buy tickets
DDucky Mallard
2026-10-31★☆☆☆☆
1/5
i tried to reset my password and customer service told me i had to send some money so be careful they are scamming people Eh!
AAustin Fritz
2026-10-30★☆☆☆☆
1/5
The worst of humanity works at this company. BOYCOTT AXS, Ticketmaster, Seated, Live Nation and never pay scalpers. LOL at their response to this review - make resale tickets be forced at face value price. Simple solution, no? But oh that would mean you don't get all the extra fees from jacked up prices from scalpers. Don't give such a bs response, we see it and it's disgusting.
TThomas Croxen
2026-10-30★☆☆☆☆
1/5
I shouldnt have to download an app to obtain a ticket ive paid for through a different provider. this is a joke
DDmytro Khoriev
2026-10-30★☆☆☆☆
1/5
Edit: on the next day, I was able to get through. But only with mobile data. Falsely determined as a non-human being. Support Live Chat was incapable of resolving the issue. Impossible to purchase tickets.
JJoanna Ferguson
2026-10-30★★★★★
5/5
Great app very easy to use
Kkim Kennedy
2026-10-30★☆☆☆☆
1/5
can not download the app, can not access my tickets, the box office doesnt open till 4pm my performance is 10am so can not go to box office for help, thinking that a refund is my only option, never never never going to go to bp pulse again, unless they change the ticket system
DDavid Annis
2026-10-30★☆☆☆☆
1/5
Can't buy tickets as app blocks me and says I'm a bot. reloaded, logged out and back in no use. Use a different app if you can.
RRobert Peel
2026-10-30★★★★★
5/5
so easy to use
JJacko jackson
2026-10-30★☆☆☆☆
1/5
the utter worst app ive ever used top tip if you ever get it working before hand screen shot the tickets and hope they to busy to notice its a screen shot worked for me so far thats the screen shot not the app
JJessica Maloy
2026-10-30★★★★★
5/5
Easy to get tickets! 🎟
HHeath-Layne Rourke
2026-10-30★★☆☆☆
2/5
I dont like i cant send in Google wallet and 2 tickets are one cube qr. and it appeared on ads app. then it showed tickets. Hopefully it is 2 tickets per 1 qr. but it should go google wallet
JJess Q
2026-10-30★☆☆☆☆
1/5
I have a hard time trying to buy tickets
Rrick blake
2026-10-30★☆☆☆☆
1/5
worst ticket app ever...still the worst
SSukie Yeung
2026-10-30★★☆☆☆
2/5
always have error cannot load even I want to constantly checking for resell tickets! they are still making money for resell tickets as they charge $8.3 fees seriously should make sure app is running smoothly
MMatt McIntyre
2026-10-29★☆☆☆☆
1/5
good lord. Authentication took about 16 steps.
GGaby
2026-10-29★★★★★
5/5
great app
MM Aria
2026-10-29★☆☆☆☆
1/5
I can never sign in to my account as a page comes up saying call help centre and then you can't get out of that page. Ticket apps are supposed to be easy, others are, but this one is a nightmare!
Mmitchelle basorun-smith
2026-10-29★☆☆☆☆
1/5
You sent my ticket to me and no facility to sign up to get my ticket. this is absolutely shameful. I will be really upset if I miss this show
LLouis
2026-10-29★☆☆☆☆
1/5
login isn't remembered across the app, only card payment is available and it doesn't even work, offline experience is bad :( axs = trouble
SSam Jaquish
2026-10-29★★☆☆☆
2/5
app accuses fans of being bots and allows "official resale" 15 minutes after ticket sales im not buying this 4.8* rating
JJAT
2026-10-29★☆☆☆☆
1/5
HORRIBLE! I have had these tickets for 6 months, and now, on the day of the show, the app is crashing. I was hoping this would be better than ticketmaster, but it's not.
SStephanie
2026-10-29★☆☆☆☆
1/5
terrible app when buying, just thinks you're a bot
CClay Richard
2026-10-29★☆☆☆☆
1/5
Is it considered a ticketing platform if they just sell all the tickets to themselves, then immediately double the price and resell them on their own marketplace within minutes?
CChad Whitehead
2026-10-29★☆☆☆☆
1/5
no ticket purchasing app is good. Just money grubbing thieves.
TTribby Beyblade
2026-10-29★★★★★
5/5
It was my first time buying through them & it was seamless and easy using pixel 10. I bought the tickets themselves on their browser site through the YouTube artist link & downloaded the app for the tickets. My purchase immediately appeared with directions to the venue linked and a message that the tickets themselves would appear closer to the date.
LLeif Larsen
2026-10-28★☆☆☆☆
1/5
did not get tickets until an hour after the event started.
TT B
2026-10-28★★★★☆
4/5
just started using it. will update, but 4 stars for now.
AAlex
2026-10-28★★★★★
5/5
great,app
ZZoe R
2026-10-28★☆☆☆☆
1/5
Why am I forced to download the app to access my tickets? in addition, AXS forced me to buy additional tickets because the system won't allow single tickets to remain. They have been reported to the ACCC. Why can't my tickets just be emailed as a PDF?
MMike Giancola
2026-10-28★☆☆☆☆
1/5
It is physically impossible for me to buy tickets in this app. Whether I'm on Wifi or on 5G, it tells me I'm a bot and won't let me through.
MMike
2026-10-28★★★★★
5/5
The app works very well as intended, i am able to see my purchased tickets and venue details also!
KKat Bailey
2026-10-27★★★★★
5/5
thank you for being 1st class
KKyle Mifsud
2026-10-27★☆☆☆☆
1/5
Worst ticketing app - won't open, thinks you are a bot, suggests remedies that simply don't work, so can not even access account. Then, it suggests: If you still need assistance, our customer support team is here to help! blah, blah! LOL! Cannot get access to any help! Absolute trash app. Don't have these issues with other ticketing apps.
EEric Forstrom
2026-10-27★★★★★
5/5
Works great so far!!
FFrancheska Tsvetanova
2026-10-27★☆☆☆☆
1/5
If I could give it 0 stars I would. I can't access my tickets through the app or the web browser. I tried to uninstall and reinstall it, I tried with mobile network, nothing happens. It gives me a "log in" option only. I successfully changed my password and when I tried to put it in, it says "invalid password". It seems to think that I am a bot. Frustrating and ridiculous. There is no option for creating an account. Worst experience ever.
MMike Marko
2026-10-27★☆☆☆☆
1/5
app is trash at least on a pixel phone. constantly saying I'm "not a real fan" and not letting me buy tickets. this is for an event that has been on sale for months,. and yes, I've disabled VPN, reinstalled, dobe everything suggested by the terrible support.
SShaun C
2026-10-27★☆☆☆☆
1/5
stupid app thinks I'm a bot. unusable. pointless saying contact support because you're useless as well
KKendel Lawson Sr
2026-10-27★★★☆☆
3/5
it's mid
MMartyn Howie
2026-10-26★☆☆☆☆
1/5
No matter what I try, it thinks I'm a bot and won't let me purchase tickets. I am so sick of the "Something Doesn't Look Right" screen I've given up on going to the concert
JJackie
2026-10-26★☆☆☆☆
1/5
app keeps saying im a bot
TTommy Hand
2026-10-26★★★★★
5/5
awesome, easy to use! it's yersel
MMike E
2026-10-26★☆☆☆☆
1/5
Haven't been able to log into this app for almost a year now and support is less than useless. As an IT engineer it's insulting when the only troubleshooting steps given are "don't use a VPN" and "update the app", which are rarely relevant.
IIron Tran
2026-10-26★☆☆☆☆
1/5
useless without signal. almost couldn't get into event. had to go get signal and then keep app open.
LLisa Henderson
2026-10-26★☆☆☆☆
1/5
This app is useless! Too busy making sure that you don't resell your tickets and not enough effort into letting you actually use your tickets!
GGreg Howard
2026-10-26★☆☆☆☆
1/5
Very poorly designed.
SSuzi Frost
2026-10-25★★★★★
5/5
Good App
DDamian Cochrane
2026-10-25★☆☆☆☆
1/5
Absolute trash. never buy tickets from axs they only allow you to access the tickets through their app that doesn't work
SStefano
2026-10-25★☆☆☆☆
1/5
Prime example of how to overcomplicate privacy and security and ruining experiences. The app simply doesn't work, asks me to create an account every time and doesn't recognize my account, even if the browser version does. It also wants weird permissions simply to work. And it doesn't allow connection to tixel to resale tickets. It costed me a ticket because everything needs to be done on their app, which doesn't work, absolute pain to deal with.
PPeter Haggett
2026-10-25★★★★★
5/5
awesome app
JJustin Murray
2026-10-25★☆☆☆☆
1/5
Terrible can login, going around is circles, of course they want all your personal information when you finally get in.
Cchris gomez
2026-10-25★☆☆☆☆
1/5
worst ticket buying experience ever. for something so simple they have tried to make it so difficult. the app stops working and the website is even worse.
LLars Broberg
2026-10-25★☆☆☆☆
1/5
Bland de sämsta apparna jag stött på
TTy Vassil
2026-10-25★★★★★
5/5
very easy to operate and retrieve tickets
TTrice Davis
2026-10-25★☆☆☆☆
1/5
terrible
BBLK DIAMOND
2026-10-24★★★★★
5/5
been to a few great concerts using this app. user-friendly.
AAL S
2026-10-24★☆☆☆☆
1/5
Needed to buy a ticket to ONE event, was already annoyed I had to make an account online to buy the ticket. I gave my email so the ticket would be sent to me, but I can only view it if I download your app. This is a stupid amount of effort just to buy a ticket, and I'm deleting the account as soon as my event is over.
FFilipp Dedogryuk
2026-10-24★☆☆☆☆
1/5
Tried to do everything it told me to and it kept telling me I was a bot and no tickets for me. Luckily the box office saw my tickets - they immediately said "oh dear" when I showed them the app and were able to help. I rarely leave reviews, not to mention bad ones, but if I miss the start of monster trucks, especially the one that looks like a unicorn, because I spent 20 minutes trying to convince the app I'm not a robot and the help options fail to resolve it, by golly, I will.
Uumberto vega2
2026-10-24★★★★☆
4/5
websites Slow!!!
EErik Contreras
2026-10-24★☆☆☆☆
1/5
the worst app ever every time you buy a ticket, IT DOESNT SHOW UP LIKE CMON MAN YOU GOT 1 JOB!!!! HOW HARD IS IT TO JUST RECIEVE A TICKET!!!! TICKET MASTER IS WAY BETTER!!! DO BETTER!! TRY HARDER!!! INVEST MORE MONEY INTO QUALITY!!! :( :( :( :(
MMioara Marinescu
2026-10-24★★★★★
5/5
good excelent
JJ ko
2026-10-24★★★★★
5/5
easy to set up,very kool!!!
GGladys Pedraza
2026-10-23★☆☆☆☆
1/5
horrible, can't find my tickets. where is the ticket wallet...not easy at all.
BBrian Saunders
2026-10-23★☆☆☆☆
1/5
Awful ticket experience. Unable to get tickets in cart and purchased without running into issues. had 3 tickets in cart going to purchase, success, then acts like it is trying to find the tickets and times out. Identified as a bot and locked out. Report, retry next day on new release of tickets. App goes through a web page that crashes. This platform and website needs serious work to be usable. None of the tips, tricks, clearing, using other Internet connections or devices helped.
MMatthew Buckley
2026-10-23★☆☆☆☆
1/5
You know a company is bad when you wish the venue used Ticketmaster. Bad tech (read: doesn't work....), even worse customer service.
SSteve Davies
2026-10-23★★★★★
5/5
An app that works. Marvelous.
DDavid Zebarah
2026-10-23★☆☆☆☆
1/5
Requiring an app to view tickets is dumb
IIN FLAMES
2026-10-22★☆☆☆☆
1/5
Horrible experience with this company. $1,122 on VIP M&G tiks, took me 6 tries. First, I was a bot, close tabs on my phone? Then my WiFi had to be off, then declined Debit 3 times. I thought it was me. Nope. Cause it worked fine with Credit. So, can't pay cash? It's like they want you to use buy, pay later links they have, hmm. Finally done. App is horrible. No band specific info on the tickets (VIP, M&G, ect). Guess I will find out at the venue smh. Hope I don't have to use this company again.
LLDJ
2026-10-22★☆☆☆☆
1/5
Terrible. Idk what you all have going on for human verification but it's awful. TOO MANY TIMES have I tried using this app, or in the browser and I get told some bs that won't let me even patronize my favorite artist. GET IT TOGETHER! YOU ARE DEFINITELY COSTING ARTIST MONEY!!!!
PPatrick
2026-10-22★☆☆☆☆
1/5
I had to download two separate apps just to get my tickets to go to a concert. it's ridiculous, and so annoying. makes me not want to go to a concert ever again!!
MMarcello Pasquale
2026-10-22★☆☆☆☆
1/5
One of the questions from Google is whether this app can be used for buying shows. Well, I'd say no, it cannot. That would require the app to work
CChapman Homestead
2026-10-22★☆☆☆☆
1/5
TRASH. AXS has no issue placing an order and taking your money but when you need what you paid for, you can't get it. Phone call, no help. Chat, no help. DO NOT RECOMMEND. BUY ELSEWHERE or if you have to use axs print tickets!! Do NOT rely on their website or app!!!
JJohn Beckett
2026-10-21★☆☆☆☆
1/5
awful, awful app. Avoid if possible. Took 20 minutes to create an account because of all the drops and hangs. still can login in the app. website is slightly more responsive but won't open the ticket link someone sent me.
FFrank Aloe
2026-10-21★☆☆☆☆
1/5
I had complained about other ticketing platforms in the past. Then I had to buy some tickets through AXS... Didn't realise it could get worse. Its almost impressive
AAdnan Pervan
2026-10-21★☆☆☆☆
1/5
very poor not simple at all!!!
JJimmy Thirlwall
2026-10-21★★★☆☆
3/5
Why is my phone not letting me add another app please
LLachlan Jones
2026-10-21★☆☆☆☆
1/5
Terrible, it used to be fast quick and easy getting into venues. I could just screenshot or print my ticket off, now I need reception and to log in to this stupid app. And that is not a simple task at all. No i don't need assistance in using the app, the app needs to be terminated completely and go back to the simplicity that it once was.
AAustin Hubbard
2026-10-21★★☆☆☆
2/5
when it works it is great. do not have to scan every ticket individually. it's not ticket master. it doesn't allow you to look up tickets 50% of the time.
DDuncan Moore
2026-10-21★☆☆☆☆
1/5
Slow, excessive security for the purpose (including a full VPN block), bloated and inconvenient. Viewing my ticket took several steps and two separate 2FAs. All for something that could be a pdf in an email. For a lesson on how to do this kind of app well look at Dice.
Ppaul elliott
2026-10-21★☆☆☆☆
1/5
Terrible, on phone keeps thinking you are a bot so can't access tickets. Not a bot? Good luck with that 😅
JJacek Kwas
2026-10-21★☆☆☆☆
1/5
★☆☆☆☆ What a joke! Not just the app, but the whole AXS service. I've been locked out for over 24 hours, with no access at all. They list possible reasons for the block, but not a single solution that actually works. Brilliant! Apparently, their idea of security is keeping genuine customers out. When you're practically a monopoly, why bother caring? Can't even sort out your own security mess, yet expect people to trust you with their money. Absolutely pathetic. Sort yourselves out first...
SShawn Diaz
2026-10-21★☆☆☆☆
1/5
it was so hard to just get 1 ticket for an event that was a couple months out just to be canceled 3 days before.
AAndrew Barker
2026-10-20★★★★★
5/5
so easy to use
HHannah F
2026-10-20★☆☆☆☆
1/5
won't let me login in the app or 2 different browsers on Android. when I type in the password, the submit button is grayed out and so I cannot login
JJames Robins
2026-10-20★☆☆☆☆
1/5
I don't need yet another app. I just want to be emailed a QR code ticket and be done with it. It's yet another account to manage, that unnecessarily requires my phone number to access. It also blocks you from screenshotting your ticket code so if you don't have internet access at the venue then good luck.
TTracy Pendlebury
2026-10-20★☆☆☆☆
1/5
This has to be the worse app ever, bought tickets and not able to access them.. Thinks Im a BOT, Ensuring a fair fan experience!!!! Help button doesn't work either, been messing about for over an hour just to buy tickets and not convinced it will be plain sailing when I do turn up at the venue.
NNick Allen
2026-10-20★☆☆☆☆
1/5
so basically if you want to attend an event that this disgusting company has the rights to you have to let them have your personal details so they can sell them on for more cash. Amoral.
Ccassie vaughn
2026-10-19★★★★★
5/5
Very easy to navigate
LLisa Major
2026-10-19★☆☆☆☆
1/5
received email saying ticket in my account but it is not. Still says will appear close to concert date.
BBiruta Asmusa
2026-10-19★★★☆☆
3/5
👍
RRachel Acevedo
2026-10-19★★★★★
5/5
I haven't had any issues at all and even transferring tickets has been easy. Great app so far!
AAnneBelle Komarek
2026-10-19★☆☆☆☆
1/5
This worked on Friday, but today says I received my tickets and the app doesn't show anything. Also when looking at past purchases or account in general, it gives an error about connection. Connection is fine, your app, however, is not.
EElizabeth Brueggemann
2026-10-19★★☆☆☆
2/5
App is still not working well will Pixels at all. I'm not sure what phone or how we'll log in because it is not working as of now. thankfully I figured this out a few days before
JJavier Ramallo (Javo)
2026-10-19★☆☆☆☆
1/5
What a piece of c this app is, every time I try to buy tickets a message pops up saying that something doesn't look right, to close browsers, tabs, to clear cache, I am f ing using the Gdamn APP ffs, I swear I'll never use this sh t again, I'd rather buy tickets from resale websites.
MMilma Escalante
2026-10-18★★★★☆
4/5
Sometimes the app will log you out
JJasmine Hubbard
2026-10-18★★★★☆
4/5
hard signing in
CCarlos Alvarez
2026-10-18★☆☆☆☆
1/5
mobile tickets never go to app 2 for 2 (events) customer service (day before event) consists of dumb AI bot that tells you to reset your password on the app. And of course, they reply to this review faster than to my request for assistance (and direct me to their “support” page manned by the dumb AI bot
TTerri COLDIRON
2026-10-18★★★★★
5/5
Its been easy since they helped me thru it all. This is first time I've ever stepped into the 21st century with buying tickets like this. I'm old school stand in line for hours to get the best seats. This is a breeze.
LLisa DeRosa
2026-10-17★★☆☆☆
2/5
jj just you yay jy
AAndre Newton
2026-10-17★★☆☆☆
2/5
literal minutes after buying a ticket. my data was sold and I got over 20 spam/ robo calls. haven't gotten any for the most of 2026 until now. keep track of your data stream 👍
AAkkuma_wuz_here
2026-10-17★☆☆☆☆
1/5
It was a nightmare to navigate! app kept saying I was a bot and I've never used a VPN on my phone, wouldn't load tickets at all for my concert, and generally such a hassle.
VVincent McAndress
2026-10-17★☆☆☆☆
1/5
fraud, double bills and no help
JJeffrey Lee jr
2026-10-17★★★★★
5/5
awesome 👌
HHunter
2026-10-17★★★★★
5/5
Best app for tickets on everything
AAl Svehla
2026-10-17★★★★★
5/5
Easy to access and use.
SSean Cusack
2026-10-17★☆☆☆☆
1/5
There is no point to this app. It exists to steal your data and that's all.
MMark Pederson
2026-10-16★★★★☆
4/5
Very intuitive!
Ddean
2026-10-16★☆☆☆☆
1/5
fix your stupid app!! when I google "axs app locks up at user agreement screen" it states it's a KNOWN APP GLITCH!!
Aaaron williams
2026-10-16★★★★★
5/5
easy too use
BBrandon Schroeder
2026-10-16★★☆☆☆
2/5
Not a very user-friendly experience. You have to log in everytime you use the app, which pretty much defeats the purpose of having an app in the first place. Then, you have to log in, AGAIN (why?), when purchasing tickets - assuming you can make it that far - which has been an issue on numerous occasions, requiring me to go to the venues website to purchase tickets. If you're going to try to create a monopoly, at least make sure your technology is good first. 🤷♂️
MMichael McCarthy
2026-10-16★☆☆☆☆
1/5
Can't even sign up
CC. Rendon
2026-10-16★★★★★
5/5
App works great and makes it super easy to buy tickets.
000100010 00100010
2026-10-16★☆☆☆☆
1/5
I can't stop this app from controlling my screen brightness. There are no settings in the app and I haven't granted any permissions to the app, but somehow it is still able to do this.
JJulio Mendoza
2026-10-16★★★★★
5/5
excellent
CConor Gross
2026-10-15★☆☆☆☆
1/5
The ticket I purchased disappeared as I was trying to check in to the show. Had to go to the box office and lose the third spot in line I'd been waiting in for an hour. Ridiculous. Use a different service to buy tickets if you want to make sure you have a positive experience.
DDaniel Jonker
2026-10-15★☆☆☆☆
1/5
Ticketek and Ticketmaster have always worked well in the past. This app is completely unusable. Don't know why we needed this change. FFS
CCarmen Hernandez
2026-10-15★★★★★
5/5
thnks for helping ☺️
DDisposable Heroine
2026-10-15★★☆☆☆
2/5
The extra security against bots kinda means nothing when reselling is allowed at above the original ticket prices. Sours the experience. Trying to sign in to buy was annoying enough.
TThủy Hoàng
2026-10-15★☆☆☆☆
1/5
It's an awful app. I tried many times, uninstalled it, and installed it again, but i still couldn't log in even though I could log in with the website.
AAnnette Greer
2026-10-15★★★★★
5/5
awesome experience
HHolly Peralta
2026-10-15★☆☆☆☆
1/5
I'm so sick of having to download an app for everything. I should be able to access tickets I purchased without installing their app.
JJudoline Kaka
2026-10-14★☆☆☆☆
1/5
I tried 3 times to get tickets for my favourite band Brooks and Dun in Melbourne 27th March 2026 when they were VIP status, assured of best seats nearest the front and 3 times it timed out on me after paying via Paypal. This app is not very user friendly and is certainly not fair if you are not given enough time to purchase. Thank god paypal did not process the payments (all 3 pending) because my attempts were unsuccessful or I would have been up for $1500 I only wanted 1 seat. Not worth 1 star
BBrian Brown
2026-10-14★★★★★
5/5
once you get signed up, it's great!
SSteve Mihalas
2026-10-14★★★★★
5/5
great product
AAngela Hayes
2026-10-14★☆☆☆☆
1/5
Wildly buggy. Glad I checked on my tickets days before the event. I had to delete and reinstall the app to even see the tix I bought. Get a "download to Google Wallet' option already. Dreading getting to the venue and seeing everyone else get derailed by the app. Will think twice about buying tix if they're thru AXS.
Lleo solis
2026-10-14★☆☆☆☆
1/5
im giving it 1 start right now cause the app and the website be acting hella stupid. im using the app, it logs me out and asking me to log in again, I do it and now the app not loading right, the website is acting stupid too. fix your apps app and the issues!
JJoelle Polsin
2026-10-14★★★★★
5/5
there was an error which caused 2 purchases of the same tickets, and they quickly resolved it and refunded my money via chat. less hassle than dealing with Amazon.
JJohn Robinson
2026-10-14★☆☆☆☆
1/5
Absolutely 💩 App won't allow me to get paid for selling tickets. AXS will take 3 months to issue a check for $540 for selling tickets 🎟. not recommended 😑
WWayne Wallace
2026-10-14★☆☆☆☆
1/5
can't create account or login or whatever. need to access tickets but can't. well done to the corporation again, truly magnificent use of our time. they say capitalism produces innovation 🤣 what a pos
RRichard Faulkner
2026-10-13★★☆☆☆
2/5
painful password routines... definitely not as easy as paper or pdf tickets
YYuto Hayasaka
2026-10-13★☆☆☆☆
1/5
Cannot pass the first login page after inputing my email address and hitting continue. The blue continue button keeps endlessly scrolling. I've done all the troubleshooting steps and was able to login initially. Once I logged out of the app, I have not been able to log back in. Bought tickets to an event tomorrow and cannot access them. Absolutely pathetic app.
CConner Soutar
2026-10-13★☆☆☆☆
1/5
Hate that I have to download an app to access my tickets edit: coming back three years later to say I STILL HATE THIS APP I HATE THAT I HAVE TO DOWNLOAD IT AND LET YOU DATA MINE ME FOR MY OWN TICKETS god I hope you go bankrupt
Mmajor harbour
2026-10-12★★★★★
5/5
Efficient App!
TTrey Trey
2026-10-12★★★★★
5/5
5 Star
DDerek Hiscock
2026-10-12★☆☆☆☆
1/5
Have used the app for over a year with no issues, until a week ago. Spoke to help centre yesterday, as unable to access my account. App thought I was a bot. Got my account deleted and then started again, had access but no tickets, was told to log out and back in, and was back to unable to get access. Was told this is a known issue with the android app.
IIrene Kim
2026-10-12★☆☆☆☆
1/5
ridiculous they require you to download the app just to access your tickets
PPUR3_JAWS 12
2026-10-11★★★★★
5/5
Great app thanks guys
PPaul Curtis
2026-10-11★☆☆☆☆
1/5
What a terrible customer experience on both the website and app. Going round and round in circles trying to log in, but each time blocked like I'm a bot.
CCoccon Medieval
2026-10-11★☆☆☆☆
1/5
Just send me the tickets , i don't have access to the internet at the event i am going to . it gave me a headache trying to log in and then another code authentication and the QR code is valid for only 60 second bull💩
EEstelle Widdowson Drye
2026-10-11★☆☆☆☆
1/5
took a while 24 hours to work out how to receive verification code. So now 4 months later and 2 weeks before my event, I've had another frustrating weekend as I'm now unable to log into the app! I've followed all online advice about permissions, clearing cache, webview, changed password on desktop site, and reinstalled app several times and still can't log into the app and access tickets. I've logged a request with Axs support. This is so frustrating and time consuming!!
SSarah Sergotick
2026-10-11★☆☆☆☆
1/5
ZERO ! ! Don't download app and expect tickets to work. You will need to probably triple check them and spend at least 3 days on customer service (get hung up on ) to get a QR code that never comes with your ticket automatically! Please bring back old fashion booths. SHAME on you. What if someone was really far from home and their tickets dont work at the door ? SHAMEFUL. Also glad to see damage control out here commenting on people's review. If only your tech support was as prompt and swift.
RRobert Facente
2026-10-11★★★★★
5/5
very easy to download the app and to get my tickets
MMercedes Rivera
2026-10-11★★★★☆
4/5
It would be impossible for older people to attend the theatre with this...
MMary Burge
2026-10-11★★★★★
5/5
It's a really quick and easy way to get tickets.
EEric Griffiths
2026-10-10★★★★★
5/5
Great App. Makes it really Easy
LLEIF BORG
2026-10-10★☆☆☆☆
1/5
the app doesn't work, it's been A week now.., the app still doesn't work..
DD Medved
2026-10-10★☆☆☆☆
1/5
doesn't work and caused so many issues for just getting our tickets
RRobyn Slater
2026-10-10★★★★★
5/5
awesome 👌
KKim Round
2026-10-10★★★★★
5/5
very easy to navigate round this site, would highly recommend
NNick
2026-10-10★☆☆☆☆
1/5
nothing but problems every time I have to use this app from hell. Updated, now it won't open and gets hung up, tickets aren't available on their damn website. I HATE AXS
JJonathan Cook
2026-10-10★☆☆☆☆
1/5
I got to the theater and my tickets were not in the app. horrible experience.
RRegina Benjamin
2026-10-09★★★☆☆
3/5
password problem
CCain Halliwell
2026-10-09★☆☆☆☆
1/5
There is absolutely no need to have me download an app to give me a ticket to an event. To sign up and then sign in, it's 4 emails and 2 text messages. You could have just sent the ticket as part of one of the many emails.
TTomas Minutka
2026-10-09★☆☆☆☆
1/5
Prime example of enshitiffication. Was forced to install the app to get my tickets to an event. Pointless app for data harvesting purposes only
SSYLWIA WOJDA
2026-10-09★☆☆☆☆
1/5
I have been trying for few days, I can't log myself in to the app, website seems to work fine
HHany Abdelmessih
2026-10-09★☆☆☆☆
1/5
after paying a ticket and receiving seat number, I went to the event found no ticket in my app.
JJoy Morgan
2026-10-09★★★★★
5/5
easy to use.
BBrendan Ward
2026-10-09★☆☆☆☆
1/5
massively disappointing. forcefull. unnecessary. depressing.
OOceanBoi
2026-10-09★★★★★
5/5
🌊❤️🌊
AA B
2026-10-09★☆☆☆☆
1/5
axs is by far and away the best platform for Bots to go out and buy shows just to resell them.
EErika Shields
2026-10-09★☆☆☆☆
1/5
I purchased box seats for a show and the venue changed to one that was GA only. When I tried to contact support (multiple times) to get a refund for the difference in prices the issues was marked as "resolved" even though I got no response and no refund. ETA Yes I have tried your horrible AI support. It was not helpful.
KKenneth McKee
2026-10-09★☆☆☆☆
1/5
What a trash app. Doesn't work. Can't see my tickets and I'm at the door. Utterly terrible. Avoid at all costs! How did this thing even get 4.7, can't believe it stars are real. If you can, print out your tickets instead of using this garbage.
JJustin Alley
2026-10-09★☆☆☆☆
1/5
App simply stopped working after it used to. It's doing the "are you a real fan" nonsense, and then when I click for help the link is dead.
MMilan Dixon
2026-10-08★★★★☆
4/5
so easy to use. helps a lot with constant shows in the month
RR L
2026-10-08★★★★★
5/5
Great app
TTaylorlyn Ellis
2026-10-08★★★★★
5/5
great experience buying icp tickets
JJameson Walter
2026-10-08★☆☆☆☆
1/5
terrible, terrible, terrible scam. They will shamelessly steal your money. worthless company. DO NOT BUY TICKETS UNDER THEM
GGianey Sengpraseuth
2026-10-08★☆☆☆☆
1/5
Worst ticketing system. Keeps giving me payment method error. Tried from other devices, cleared cache, etc. Contacted CS & they said my ipn is blocked and they will send a ticket to IT & see if they'll unblock it. Seriously?! This is the only event ticket company that I've ever had issues purchasing through.
SSandra Hildred
2026-10-08★☆☆☆☆
1/5
I can't log in to access my ticket I need to on Saturday
JJoe Roznovak
2026-10-08★★★★☆
4/5
errors out occasionally when you go to make the purchase.
MMartina
2026-10-08★☆☆☆☆
1/5
Awful experience, I'm not able to login in the app and no one is helping to solve the issue. I can't access my tickets and I'm worried. I don't know what happened and it's very strange.. never had any issues with the app and now I can't access it. Please fix it!
TTravis Schenck
2026-10-08★★★★★
5/5
love this app
RRob Leas
2026-10-08★☆☆☆☆
1/5
browser login works but app login fails repeatedly
GGenna S. Hibbs
2026-10-07★☆☆☆☆
1/5
incredibly invasive. the audacity to think that buying a ticket means you MUST install their app is outrageous. shame on you for being even worse than Ticketmaster
JJess D'Arcy
2026-10-07★☆☆☆☆
1/5
This app won't open on my phone, it just appears to load but goes nowhere. I've bought tickets to 2 upcoming shows, so hope you do something to fix it. It seems many others have this problem too.
BBudda Kream (Budda_Kream)
2026-10-07★☆☆☆☆
1/5
They sold me the wrong tickets and hung up on me twice when I called the support number.
JJuan M. Ramirez Jr.
2026-10-07★★★★★
5/5
great
MMike Mayer
2026-10-07★★★★★
5/5
good
Rryan palanca
2026-10-07★☆☆☆☆
1/5
enter
SSean Wood
2026-10-07★☆☆☆☆
1/5
No reason for this. Just send a QR code or digital ticket to my email so I can enter the event. There is no reason I need to download your app in order to enter a show I paid for.
TTimothy Parker
2026-10-06★☆☆☆☆
1/5
Forced to make a profile and use the app to go to an event. Annoying waste of time and space
OOrestes Rodriguez
2026-10-06★☆☆☆☆
1/5
Purchased Vip tickets. Everything showed the event started at 8pm. Vip was actually 3 hours earlier. Nowhere was this communicated. Ripoff, Unfair, Unethical sales practice.
BBeverley Illidge
2026-10-06★★★★☆
4/5
All working well for me so far.
JJessica Waugh
2026-10-06★☆☆☆☆
1/5
I can't login to my account at all because it insists I'm logged in on another browser or am a bot. Tried clearing cache, same problem. uninstalled and reinstalled. same problem. won't even work in browser so is the entire server bugged???
SStacey Konias
2026-10-06★☆☆☆☆
1/5
No Access To App
AAnonymous Family
2026-10-06★★★★★
5/5
easy to use and good reminders
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