AiFoto

It is so nice to be rid of google photo

the app is missing one important basic function - downloading and syncing of complete folders from NAS or in other words - caching of photos to phone. I keep my whole photo collection on NAS. I do expect to be able to mark folders with photos on NAS to cache it (download it and keep synched) to phone when home on WiFi, to not use 5G later. The option to download files is usless since not downloaded with folder structure and not synched to NAS of I ad photo on NAS to that folder

Looks good and promising, user friendly. BUT won't backup videos larger than 2Gb. I can't believe it can't backup a short little video, at this time, limit of 2 Gb per file seems seriously an old trick.

very good apps

This app is the absolute worst. Backup barely works, constant crashes, video uploads quit and have to constantly restart. Sometimes they get to the end, aren't uploaded, and restart. There's no way to bypass tasks. I chose the Asustor NAS because of it having mobile apps for backing up my photos and videos. I am really regretting that decision. DO BETTER DO BETTER DO BETTER!

Works well. Only got 4 out of 5 because it could use more facial recognition or AI help to improve the experience.

doesn't work on pixel 8, if you try and turn on automatic backups the app will restart and go back to login, this puts you into a login loop every time you try and turn in automatic backups. it works in a pixel 9 pro xl strangely though just not on a pixel 8.

Absolutely horrible!! one of the most slow and non optimized app I ver tested !! few days my nas was indexing and then?afer that NAS started to work very slow including samba webdav file transfer , music player on pc !! so the conclusion is?that Asus doesn't apparently investing in their NAS development !!!

Latest version crashes constantly!

It does the job for sure, and set up is easy. The organization and time lines are great. There should be an option to search only videos, so you don't have to scroll through thousands of photos on your phone.

Potentially a great App, but would massively benefit by having 2 additional options: 1. Sort by date taken as well as date created as this is more useful 2. A 'memories' option that provides a slideshow/album of pictures currated by 'today' over the years

the new updates are great. It's a great app to backup phone photos automatically in original quality and have them on demand when needed. But also adding any external photos to the PhotoGallery folder makes them part of the bigger collection so you can see everything in the one place. You can easily share to Google photos for photos we want to share at lower quality which is a great feature too. It's a great app once you understand how to use it to its fullest.

The latest update makes it won't load just blank. I have to restart the NAS itself make it working again.

app is nice but recently started cutting off the bottom of the portrait pictures in landscape mode. comic pages lose bottom panels. would be nice to have a "best fit" option for default behavior instead of whatever is happening now.

been using it for a while, works as expected and backs up my photos when available.

I love the fact that you can backup all photos from multiple devices. howvere you have to keep the notifications on for the app to work in the background. if you disable notifications it will not work unless you manually open the app. it doesnt bother me much but my wife hates it so her device does not back up regularly. please make it so app with work wit notifications disabled. we only backup while on home wifi. never mobile data. she says notifications happen all the time

Update: Keeps logging me out and back in by itself

Great experience, it's tricky to setup but worth it 👌

folder source feature on android is missing, but ready on iphone. just a little thing but very useable.

can't even upload a photo tried every way to connect it and nothing happens it goes to 100 percent then restarts again. Terrible app

terrible.. for iphones.. aleays disconnecting from server. (edit) very fast tech support reply. The app sorted itself out somehow though. If anyone else facing similar problems, just wait a couple of days untill your new NAS settles down, so to speak.. then it will be OK.

Photo preview quality is bad compared to my gallery app (even though it's set to high quality preview). The zoom range is not as large as my gallery app. Those issue exists in both AiFoto and PhotoGallery. Also the WiFi only backup setting not working when connected via Tailscale using mobile data, it will still backup even though it shouldn't. UPDATE (17/05): still no original quality option even though the changelog says so. tailscale issue also not yet fixed

why keep crashing especially on big file (videos). Pixel 9. never had this problem before. please fix

Terrible app, requires a lot more work. When you use it to automatically upload your camera photos, it organises the photos into yy/mm/dd folders based on thy date the app uploads them-this is fine as an option but I would like more control where the photos get uploaded and if I would like a flatter folder structure. The worst thing though is that the app can't see the photos! The thumbnail are black, and when u try and open them, they won't load. It also intermittently goes into relay mode.

Should have an option to do login on background, giving access to our photos quickly, and then we can change from other photo backup service that does it.

Albums needs the ability to sorted alphabetically in both single user and shared albums. Rapid selection of via swiping through photos is also needed.

Wish I had better controls for the video player

Paused when phone locked. Background sync is not working. Please fix the issue immediately. Also the copy speed is not fast enough. Samsung S23U

Slow

While it's useful for backing up photos. It will only do that while the app is up other wise when it's in the background it gives errors and doesn't back anything up

Every Ausutor android app, "Login in progress. Please wait." Guess I gotta switch to Synology 🤷‍♂️

Overall this is a good app, only deal braker for me is backup folders seletction. You can select DCIM folder to backup, but on Samsung this folder contains not only photos from camera, but also folders for screenshots and some apps images. I don't want to backup screenshots, but can't select only 'DCIM/Camera', only the whole 'DCIM'

Face/Object recognition is a must in todays large database environment. Why would someone buy a nas upload data and then get lost in that data. Quick click on the face you want to search is very important... pls include this most important feature. otherwise, I'll consider my investment to be 'dumped'.

So far so good. Apps works satisfyingly. I wish there was a way to store photos on the nas using already created albums on an android phone instead of having to create albums on the nas itself after upload. Maybe in a future version of the app? Editing my review: It would be really cool to be able to select a subdirectory of the DCIM folder as a backup source. Or any folder on the phone really.

Finally switched to Syno ;))! ------ It's not actually that bad, the app simply does its job - backing up photos and browsing them on the nas. 2 things though. 1st, the app doesn't seem to be aware that some videos were processed in the web gallery, the playback is sluggish even though the same videos load fast via the web interface. 2nd, a very much requested feature of object recognition is missing, it's a shame as the rivals offer it. Why users can't add their photos to shared albums? Bad!!!

Keep crashing after app update.

Require future to back up photos folder wise to easily manage it. How I can backup or segregated whatsapp or other applications photos which is not have same quality. To backup to one folder is not feasible solution. Then only I can purchase the asustor products

The app does exactly what it says, paired with a NAS it backs up your photos. My only issue with it is that I cannot find the favorites folder or filter option, I always have to manually search the whole database. Would be nice to have a nice and intuitive advaced filtering in the main window. Edit: reply from dev proved that it was user error :) So I gave it the missing star. Though I still feel that the advanced filtering and tagging would improve the app a lot 😊

It can't view pictures, but it can somewhat sync new pictures to... one very specific, hidden to the point of being broken, folder. It's definitely worth replacing with any competitive app if you've wandered into the asustor NAS ecosystem.

Never loads photos. Not a quality app

Update:Very bad, answer you people why not check your software by yourself instead asking us to send email, even though I have sent email. My iPhone prores photos issue still not solved since months so better use your software and check yourself. Quality loss, I tried on pixel,samsung and iPhone all hdr photos or videos become dull after upload to aifoto. I purchased asustor to save my memories but your service is useless, first it takes huge time to upload and result is vary bad.

I can't find the way to delect folder

Please bring Face recognition to this AiFoto application. You will have more people moving away from cloud backups. It is essential for organizational purposes to have your photos organized automatically. Wishlist: Detect of duplicate photos, location map detector, auto uploading from phone directly to the photo app, automatically add photos to albums, private folders, should be able to delete photos from the phone after uploading, and Dark mode. Thank you!!

All I want this app to do is back photos up to the NAS when I'm on my home wifi. It does this...if I open the app and stare at the backup screen. When it's idle, all it does is send a notification once every few minutes that the backup failed. It's been 2 years and they can't get this basic function right.

Unreliable backup. Garbage!

cannot custom phone folder photo backup again after select folder at first time.

Fairly decent app if you use an asustor NAS. Unfortunately its .CN garbage, it doesn't have a way to delete information and it needs location (no thanks)? Probably tracks everything you do without your actual permission.

Needs ability to access google photos directly to dl and backup photos. Uploaded photos leave a placeholder and it gets stuck for hours trying to upload photos already backed up to google

This app is well organised simplistic and stable; all that I require. But, it doesn't work. Login is the problem. AIMaster and AIData work well but not AIFoto. Worse still it constantly tells me that using relay mode is inefficient but offers no alternative. Update: I had to uninstall then reinstall. And, received support.

android, doesn't work, can upload photos but can't see them, the laptop can see them but is unable to open them

Would be perfect if I were able to share folders between accounts.

Thanks for that information I don't think i would have found that on my own. I do not have a more button on the lower right of my screen. So I can not go back and change the backup settings once the initial setup is done. Is it just me uninstalled and reinstalled same problem.

I had a Synology NAS before, gave two stars for the following reasons: 1. The login IP/Host info is very confusing. I put the exactly same IP address each time, but sometimes works, sometimes doesn't. 2. Indexing data takes forever (3 days for 130GB data?!) my previous Synology was much faster (less than 3hours for the same amount of data. 3. This is not a problem, but Synology photo app gives you a map, which is super cool.

You can initially enable and set up Backups via "Tasks" at the bottom-right then enter via "Backups are not turned on. >" THIS PAGE GOES BLANK ONCE ENABLED! You have to enter via the menu through the app icon in the top-left, then the cog icon on the pop-up and then go to "Photo backup" under "About this app". THIS DOESN'T MAKE SENSE! You can't change the default folder for saving or viewing so every device/app user of the NAS sees all of the same photos that they don't own. PLEASE CHANGE THIS!

It isn't obvious how to use

Can you please add a way to see all the tags used, like a list. Also an option to randomize photos when viewing an album or favorites.

App is not backing up photos or videos. Stopped working 3 days ago

Hate-love relationship. The app works great backing up your photos, but doesn't really organize them with the correct dates. But still nice.

I don't have the any problem with this app it's excellent but pls upgrade the software like Google photo

很陽春的APP,沒有資料夾刪除和搬移的功能,上傳照片app強迫以日期建資料夾分類,在app想手動改也沒辦法。gallery 3也沒手機版web界面，沒APP就不能用。

Way too slow for a real photo collection... Even after running all night to generate thumbnails and indexing, mobile access is quite bad... It looks like it attempts to load all thumbnails instead of just the ones displayed on the screen. SLOW!

Really basic app.

I've tried to remove the app and reinstall but Facebook and Messenger sharing still not show. I have 3 Galaxy devices with Android 12 they all don't have but the other 2 galaxy, 1 Android 10 and Android 9 they both have Facebook and Messenger sharing. Can you please investigate on that. Thank you 🙏

I would like to give a suggestion for the app, like Google has the face recognition in the photos if you could add this feature would be great, because it makes really easy to look for pictures with only that person.

Good application for Google. Does what it has to do But using on iphone gives me a lot of duplicated pictures.

Someone on their support team is going to look at my system. This is the best customer support I've ever received on Google Play! Thank you!

沒AI識圖功能。其他兩家台灣品牌的NAS早都有AI識圖的Photo app了，請問貴公司打算何時跟進？

Working great so far. Photo backup flawlessly. A "free up space" feature similarly to Google photos would be useful to remove backed up photos from the device.

Gets the job done. Would be nice if face recognition was added to get a little bit closer to feature parity with Google Photos.

We own a automotive business and use this app with our nas daily, it's a great tool but we would love to see it updated in the future to allow you to drag photos from the desktop portal into a folder on on the pc to save files instead of selecting and downloading them. Is this something planned for the future? Devs?

Reliable app! Waiting for some new features such as faces search but works well with my NAS

I got Asustor AS1102T, everything works acceptable except the AiFoto 3, I backed up about 6000 pictures, try to view it in AiFoto 3, the thumbnail take ages to show up. Is like 30 sec per picture. I read about need time for indexing, therefore I wait for other day. However, it been a week now, only indexed 20% of my pictures. I used ip to connect and photo gallery 3 have same issue. The only way I can make the picture display is by scrolling and wait until the thumbnail to show up.

This app can help me automatically backup the pictures in my phone to my NAS, whether it is a picture I took, a picture I downloaded or a screenshot. but if I set the camera to save photos to the TF card by default, then it will not back up them at all. although other cloud storage apps will automatically recognize the photos restores in the TF card and automatically back them up. I think this is a big problem.

Not being able to set the default upload directory on the Android app isn't great. Apparently it's possible on IOS app.

I don't care if it's account based, if I want to backup to another location and I have the rights to do so, I should be able to. And while you're at it, maybe the folder structure on how you want to do it. Don't be so patronizing. All you do now is give me manual work on the NAS to move them to a location of my choosing. When pressing the "upload" button, there is no way to filter by location. It just shows all the images on the device where it's supposed to do that.

It's not backing up the photos. When it is set to "From now on". It does not recognises the newly taken pics in the selected folders. Basically defies the 50% purpose of itself.

Very good service and attention

Cant even browse any photos on this apps, whats the point?

I like this new version. Great job!

Only able to backup photos to the Home folder with no ability to select a different one. Meanwhile the Home folder can not be made private while giving access to the NAS to other users so everyone sees your photos. This is a really bad solution.

Why the apps keep on log out and login while a browsing the photo

feature request: automatically upload from phone to nas is good but many times, I would had wished some photos are not getting uploaded. Any way to add facial recognition functionality like the one in the Google Photo where user can pre select faces for auto backup？

Crashing stopped. Now to wait for reliability with time...will update

Edit : It's a competent app. The auto upload is hard coded to Home/My photo. It is possible to manually specify the location of a manual upload but this just duplicates the functionality of Asus AiData. Until the auto upload is recoded to allow user choice of location I cannot recommend. Thank you for responding.

It works to backup my photos from my phone to the NAS but it stopped showing the photos after a few weeks in the gallery. I check on my nas and my new pictures get uploaded, they just don't show up in the app, very strange and their seems to be no way to force it to refresh. Happened to my phone and my wife's, its a shame.

Rediculous that you can only use a standard folder for photos! I use many docker apps and it is not a good safety measure to give docker containers access to folders this high up in the folder tree.. this forces me to use one of either but I want to use both, which is rediculous. Give people a choice!!!

I do not understand why it is not possible to select the folder on the NAS where photos will be uploaded to. Every other NAS solution on the market gives the user the choice. We have more then one phone and its impossible to keep the photo uploads from each phone separate. I don't give a rats arse that photos are uploaded into a stupid folder tree by date that is just abhorrent to navigate, dumbest solution ever seen. I want to decide where photos are uploaded to, not your app.

Does not show HEIC photos in the gallery. Gallery is super slow even when connected over local WiFi. This app has a long way to go...

My pixel 3 won't play videos uploaded from phone to NAS.

I upgraded from version AiFoto 1 to AiFoto 3 and it is remarkable change! Thanks a lot for improvement! Still room for the another improvements but it's absolutely on the right track.

The default backup folder (Home) cannot be backed up to cloud or an external drive so your only protection is from hard drive failure in the NAS. Make sure you create a Shared folder on the NAS for your photos. Then at the bottom of the app select "Folder" and navigate to the folder you created to store your photos. This folder can now be backed up to cloud or external drive.

Option to specify upload folder is necessary (with subfolder). Support for symlinks would be nice at least so pics would be spread on multiple disks.

AiPhoto 2.0 didn't work on my phone, so I put a 1 star review on here and within 6 hours an Asus tech rep responded and suggested try PhotoGallery 3 and AiPhoto 3. I tried that and it works! Incredibly fast customer support.

Doesn't work

It's useful, but inconvenient because it doesn't support HEIC.

Asustor's apps are incredibly buggy. Wish I had played around with it more before my return period was over. The first AiFoto would crash when trying to connect and auto backup/upload tasks would be stuck at partial upload. AiFoto 3 just keeps crashing when you look at the tasks tab and it's just stuck on the same number of uploads remaining. It's set to run in the background and it's been given permission to run in the background but it doesn't auto backup. Unfortunately, I have no other options to backup my phone photos automatically. I guess I'll just stick to periodic backups.

The 2nd App after Aidata done right from Asus! Very satisfied

Missing Web functionality. Cannot list by Folder.

Unable to stream videos through app, possible thro bcugh browser. These are mp4 files that are backed up from my phone. I am looking for a phone backup solution, where I can use the timeline to view photos and videos I backed up. Also used to share these photos with the family. I would prefer not to switch apps if possible, since this complicates the process for other members of the family.

Began the backup process. Though it keeps saying it disconnected. And I have to disconnect from wifi, login with 4G, then login again, once I turn WiFi back on backup resumes. Not sure what's causing the signout. Could be a timer of some kind. Though I can't find anywhere to change a signout timer.

Much better than the original AiFoto app.