Official NY Lottery

not happy with the added winning prizes how they are mostly given to folks in better cities than Manhattan , Brooklyn, Bronx.

Will not let me log in again

This was clearly made by someone who has absolutely zero clue how to create an app with usability in mind. Maybe? it works on apple better, but on Android phones it's hot trash. You can't see 1/2 the content (e.g. winning numbers) because it's covered up with fixed in place components, pop-ups about gambling help, etc... and any app that forces you to a website to see its content, isn't worth having on your phone. Get it together and fire your UX people!!

I've been using this app for over a year and I spend so much time on this app not once have I won anything! I'm just curious, has anyone on this app actually won before? Even if it was only 1 time? because im starting to believe that they just make up fake names for the "winners".

Could you please explain why my Social Security number is required for scanning a ticket or creating an account?

the amount of info they want just for the ticket scanner is silly and then after creating the account, it says error account not found.

OFFICIAL NY LOTTO AND LOTTERY+VISX-VINX-VINX-VIDX+SINZOHAGERA NUNGULI NIKODEM+OWNER ORIGINAL PERSONALITY WINNER WINNING 🏆+

I LOVE this app especially when I get to cash in my points and enter to win prizes!

ok

I cannot get the latest results on this app

Unsafe. Needs to much information to check a ticket. 👎🙅

f off! I need to provide email, phone. home address AND A VALID ID LIKE DRIVERS LICENSE TO CHECK SCRATCH OFF RESULTS? but not to vote! gtfooh!

good ll

spent thousands & never won a gift card in spin to win promotion !!!

Such a bad app. The scanning feature is full of bugs and never works properly. Hate it. The NY lottery is the richest lottery in the US and you're telling me they can't do a functional app better than this? Bunch of crooks. Last update made it worse in October 2026. Seriously such a poorly run organization.

It just keeps coming up with a message the system is currently not working now, network issue, try again later (not stated as word for word)

cant use without First giving up all personal info. useless for anonymity if you win

app is constantly crash

love being able to check the tickets.

don't work anymore

great

Don't listen to all these 4/5 star review bots and please avoid this app ASAP. First they needed your personal information like social security numbers, now it's your state ID just to scan damn lottery tickets and scratch offs which I don't understand why. This constant need for personal information from these companies is a scam and easy sure way to sell your private information to companies and overseas. STAY AWARE!

perfectly fine

love tha other features and rewards that come in tha app . Super Entertaining and fun to meeeee😊 I enjoy it .

The app needs several lucrative ways to innovate the lottery experiences, starting with; 1, " allowing players to select their numbers online, then going to an updated portable lotto scanner to read the barcode through your app like sports venues "..15% royalties & credits 😌 (I got more ideas to I'd like to discuss)

the best app ever

The app is crashing and when I scan a ticket for the points it says it can't process it. When I spin the wheel it says invalid token and I can't spin it after anymore.

if I could give this app 0 stars for poor design and functionality I would.

I won 5 dollars from losing tickets, can't complain. I wish it was more though.

New York State Lottery has given the people a second chance at winning their money back and then some by adding the Second Chance in

app is buggy.

this app just keeps crashing its useless now. then I downloaded it again and it worked for 2 days. now it just keeps closing out as soon as I open it again.

it beats going to the stores to check the winning numbers but the waiting for the results is still kind of slow too long the wait.

N.Y.Lottery is good Working good

doesn't work for me can't log in or create account

i hate that you need a login just to check your ticket and signup ask for so much personal information also if you have an old account attached to your name you cant open a new account what a stupid process just to scan ticket

would be 5 but the stupid ID thing. why is it s

not bad, but the nyl spin game never hits on the gift cards. i must have spun the wheel 2,000 times and i have never hit the gift cards. it's one big scam like the lottery and casinos are. the fact that the spins hit every tile but what actually pays - gifts cards, reveals the scam.

I could not scan any of my second chance tickets tonite it actually shows " app not working right now, see retailer" on the screen.

I can't log in anymore I have tried to reset my password I have tried to make a new account I can't do anything

The app isn't working, and new bugs need to be fixed. You can input 100 tickets/scratch offs in a given day. Suppose you didn't use 40 or 50 points from one day to the next. The following day will only allow you to enter 50 more tickets instead of the max per day. The system must distinction between points already on your profile from a previous day and understand that the following day should in a new day to enter the per max for a new given day. There are no rollover points that should be appl

great app

used to work but now every ticket i scan tells me to contact the lottery

awesome To check tickets. wish I knew a winner. I noticed that a lot of people that win are not named Michael or Mike and I find that very interesting cuz Michael is very very common name. I think I counted since I started there are probably less than 75 Michaels. it's just mind-blowing

Great application to have the scanner workes great

Working better since the last two updates. 7-17-26. Garbage not working useless.

Garbage! Typical NY failures! This app used to work, but now you can't even check your ticket with a camera anymore. Whoever built this app is a complete putz and needs to be FIRED!!!

good app but still not trust

This approach is very helpful to me because I do not need to wait to go to the retailer store to find out about the winning numbers of the day or night

not working right now

Very glitchy and unreliable. App frequently crashes and won't scan tickets.

app stopped working during 4th of July weekend,this app is worse than the previous version,come on NY really.

good

this its stupid now just to check a tiket you have to put your name social adres phone number and your direction on top of that when you do everything dont let you go in

Legit NYS lottery application. You cannot purchase actual tickets like you can on the app "JackPocket" but it does have its own unique advantages.💯 Hopefully one day soon I can say that I'm 1 of these lucky New Yorkers that win one of these second chance drawings or the weekly and monthly drawings offered as well.🤞 Also has a daily wheel you can spin 10 times if you have 100 points banked from scanning your losing scratch off or Draw tickets.🍀

so very disappointed in this technology challenged app. consistently locks up, scanner works sporadically. utter failure by NY lottery.

Frustrating. Trying to get losing scratch off into NYL+, pulls up the camera interface but never scans. No manual button. no automatic Android intent. Designed this way and fails on my Pixel phone.

why do you need my social security number and address to check tickets ? Thats a bit much

keeps abreast of lottery times.

I login everyday and spin for a chance to win

Horrible experience this app is completely 100 percent rigged. I have been using this app for MONTHS. To be more specific the spin wheel where you can win special features, winnings, second chance and or gifts is rigged. The wheel only lands on low offerings consecutively. The odds do not add up. I see a lawsuit coming soon 🤞 This app should be BANNED for false advertisement.

Garbage app. I was forced to make an account just to scan to see if tickets were still eligible only to find out it doesn't even work. Now I have no way to delete my account other than to contact them. Don't waste your time and just go to your local gas station.

Please fix this -> Oops! Something went wrong. Please try again later. There are no more plays for this wager. Sorry!

Easy to keep track of the latest lotteries.

love my morning ritual of checking my tickets. Also love the promotion games.

excellent 👌👍

Works well. Able to scan tickets most of the time to see if they are winners and earn points for second chance drawings. Good way to track how much you are spending on the lottery.

AWESOME SAUCE!!!

now you have to close the app every scan of a single ticket because their message eliminates "scan another ticker" button. Furthermore, when you go to any of their lotto games you instantly see that the jackpot is either won, or not won, which makes checking any of your purchased tickets anticlimactic you instantly know you have lost if the jackpot goes up. excitement in checking the tickets is nice, but we buy so we have hope and you are killing that before we get our unveiling. dumb, improve

love using this app to check my tickets. awesome

waste of an update. Not only have I not even won any dollar amount with the daily spins, you took it away and proceeded to give nonsense prizes that aren't still attainable 😒😒😒 having a lot of points when you can't even win weekly nor monthly raffles as well. The only good thing that I can check tickets and sometimes people drop them with winners on them.

the app was working good now I lost all my points and when I scan my tickets it is telling me the ticket isn't eligible for points.

points disappeared

I would like to have my account updated but I do not know how!I have already pasted this to the NY L+ app and I done it more than once , I have already checked for auto matic update but it still takes me back to the screen telling me to paste it in my browser and it still takes me back to the screen I seen all the other times!!!!!

App sucks it doesn'twork 90% of the time !! look at the NJ lottery app it's perfect and works all the time no issues when scanning Jersey Lottery Tickets! stop paying the idiots you've been paying to design this app cause they are the worst!!! also the points arent registering after spinning ! hire new people SMH 🤦🏻‍♂️

SO EASY TO USE

great

last year they had a second chance game that actually let you win once in a while. I was getting a gift card almost every week. this new wheel spin game doesn't seem to award any gift cards. has anyone won on this. the app works for me very well scanning tickets. the main issue is the way they have started reducing the prizes to none update. still not one second chance prize. not one. nothing has changed in the amount of playing that I do They just stopped letting people win second Chance

I just want to check the Lotto tickets but since the recent update—which now requires "registration"—I've noticed that it asks for an excessive amount of personal information.

u can scan barcode on tickets instead of typing in the numbers

best app in the whole world

too much sensitive information just to let you scan a ticket. photo, driver license, or passport. emails.

no winnings why

⭐️⭐️⭐️⭐️⭐️Good 🫵

What fresh idiocy is this? now I need to register my social security number to use the free ticket scanner function? but I don't need to show my social security card to have Apu scan my ticket at the counter in the bodega? Thanks to this stupidity, I'll now refrain from ever wasting money on lotto tickets when visiting NY. I believe I'll also report the app to Google for gating all functionality behind invasive data demands, and everyone else should too.

just because you are just a game that doesn't force anyone to play

great need and use for a lot of tickets some almost threw away did not understand the ticket

this is great this save me a lot of time in the store thank you

NYL+ is great 👍

it's so much easier then putting numbers in, love it.

I win😁

I have spent thousands of dollars and have not won one time on the spin wheel I think it is a scam 🤔

haven't won anything yet so I don't know how good it is

The plus points game is a scam. Each drawing; the same generated bot people win from the same areas. How each week I play and never won once with alot of entries into "The win of the week and 5k Giveaway". The daily number i been playing the same numbers for 3 years straight and not once has any of my numbers came out winning. I think the game keeps track of what each player plays daily so tnat you won't win. Dont waste your time or money.

Why do no apps from NY State work????? This now requires a confirmation code before you can log in, BUT IT NEVER SENDS THE CODE!! I wondered why my email address was already registered here; apparently the same thing hapoened before, I got annoyed and deleted the app. I wanted it so I could scan tickets, but now thst I think about it, there's an app called jackpocket that actually works. But hard to understand why an app from NY State is so poorly designed and is still released to the public.

works good. should be more than three options to spend your points on

hardly ever works and games are impossible to win

I'm not giving all my info just to check a ticket

horrible time scanning tickets and accepting nyl+ points. some ticks have to be scanned 100 or more times before the point can be accepted and applied to the account

can't scan tickets. App was so much better before last update. when the app does actually scan ticket maybe 3 out of 10 it gives you rippling coins to make you think you won only to say not a winner or not available see retailer. I will be deleting this post. if I have to go to store for more than 1/2 the tickets anyway why bother.

Update- 11/6/25- The scanner has not worked in over a month. Don't waste your time with this app. Incompetent support and app developers.10/26- scanner has not worked in weeks. total garbage. 10/17/25- Guess what- The scanner isn't working for a week now. What's the problem. 6/14/2023 Scanner doesn't work. What's the purpose of the app if the most important component doesn't work. Maybe the State should hire a real app developer.

After 12 weeks the ticket barcode scanning is finally working, so I'm changing my rating from 1 stat to 4 stars. The recent updates improve the app. I would have given 5 stars, except that almost every update presents new issues. Obviously the development team doesn't test the app before releasing!

10/25 - App was working great for awhile. As of the past few days, scanner not working again. I almost threw out a winning ticket. Please fix Same as everyone else, got this app so I could scan my tickets. Hasn't worked in months and it looks like app developers don't read complaints and/or don't care. I've removed the app and will just look online for winning numbers

Used to work pretty well for scanning tickets but *server not available* for about a week now... Tried uninstalling and reinstalling, but didn't help. Extremely disappointing. UPDATE: 12/21/21: Back to not scanning tickets... It was working fine for awhile, but now? Nope. App needs some serious help. UPDATE: Working much better, improved ticket scanner too.

The new app does not allow us to log in. It says NY lottery users need to create a new account. I went in to set up a new account and it tells me the email address is already used. I tried using a different email address but it says my phone number is already in use and to use my original login information. I even changed my password but I still get an error saying if you are not logged in automatically to make sure The link is added to this app's open by default settingsin Android settings

Updated with the new version. Impossible to maneuver through this version. The old version was so much easier to check numbers. It's easier to go to the the Powerball or Megamillions websites to get the information I want. It's faster and easier than this new version.

The new app is not user friendly. The old version used to let you scan tickets until you were done. This one brings you back to the menu after each scan. Also, asking for SSN on a mobile app? Get out of here with that!

I left a scathing review for this app back in 2016 because it was riddled with bugs, drew the QuickDraw numbers in numerical order, now they completely ditched the QuickDraw portion, as a NYS worker how am I supposed to play QuickDraw while I work now? I'd blast $20 in the morning and $20 in the afternoon, work 1 extra hr of OT to cover it...now I'm going to be so bored behind the desk .

Deleting this app. Since the Nov 1, 2024 update, the scanner no longer works. App is very slow to open. I only needed this app for the scanner, so it's useless right now. I emailed the app support multiple times, but received no response. PS: my phone is updated, and I had to uninstall and reinstall this app (no option to update), but the ticket scanner is still not working. Zero stars

For weeks, the scanner is saying error 404 and hasn't worked. You need new designers who can correct application issues. This application doesn't deserve one star because it is an inconvenience. 😕

11/5/2024 How is it an improvement? Now it doesn"t work at all. The app has not scanned for several days, only returning a "404" error. If the app is, in fact, being discontinued, please advise us so we don't waste any more time or resources on it. If it's going to be repaired then please give us an eta. Hundreds of feedbacks & reviews have apparently gone unanswered. Thank you Previous review updated.

The scan your ticket feature never worked. Very disappointing. It's been 3 years & still the scan your ticket is a problem. It works for a few days & goes for weeks and weeks without working. Why can't you guys fix the issue????

This app would be great if it didn't require you to log on to scan tickets or if the scanner worked. The server is almost ALWAYS unavailable and it gives a constant message to see a retailer if unable to scan. There is no way to even tell them the app is inoperable! I reduced my rating by one star since May 2021 when I tried to log on for 4 or 5 days, and the server was NEVER available. Is anyone there? Anyone reading these reviews?

This is the perfect app for me because I like to play quick draw so I can go to the store play the quick draw scan them on my phone and I will know if I won or lose. It's also good for scanning scratch offs wish my wife likes to buy oh no this is a great app.

The scanner doesn't work! That was the only reason I got the app. After reading all the bad reviews to confirm the issue, I'm ready to uninstall it. If you're not going to have a 100 percent working app remove or FIX IT! You want us to play these games have a working app! This blows. I wish I could take back my one star rating, lol. GET ON YOUR JOB!

As with most of the individuals who gave this app low ratings and negative reviews, I too am very disappointed in the current performance (🤔🤣) of the ticket scanner. I was so hopeful when I saw an update was available, but all it seems to have done is take up space. I don't understand how something can work nearly flawlessly for over a year and then just flake out, apparently never to work again. @NY Lottery, PLEASE, PLEASE, PLEASE fix the scanner!

Number scanner works occasionally, the rest of the functions are pretty much useless. The same is true for the computer version. I've emailed the lottery and they don't respond. I spoke to a lottery representative and they were helpless in that the person said they have a hard time hlgerting support.

It's been 2 months since the bar reader has worked. I can't verify my ticket/ scratch-off winnings with going to lottery agent. Also won't display past winning daily numbers. Your required to put in the number you're looking for... REALLY⁉️

I downloaded this app so that I would be able to scan my lottery tickets and not have to stand in long lines. Unfortunately the latto scan on the app has been updating for the last 4 months and months and We are unable to use this feature, please update the app so that what we downloaded for can be used for.

Like everyone else, the main use for this is the ticket scanner. It no longer seems to be working. It's been several months now and it says they're updating the ticket scanner. It's almost February 2022 now and it's still not working. Even before this, there were always issues. I have an android and if I didn't scan tickets for a while, I'd have to go to Settings, then Apps, then the NY Lottery App, clear the cache and force the app to stop. Then, when I went back into the app, the scanner would work. It was annoying, but at least I could get it to work. This is no longer the case. I'm still hoping the functionality comes back soon.

The scanner never works. Looking by game number you have to search a few times, keeps coming back as no game found until it does find it. Can't do a range of games and I couldn't get it to come up by date too.

I really like this app but the headache of doing the scans even if it says you have unlimited scans is a pain as it will freeze the picture constantly then you press scan and again it freezes now it won't scan At All I even tried reinstalling it same thing it's updating 404 can't scan at this time I will be taking it off for good.

Like everybody else the scanner was not working. I discovered if I log out and log back in the scanner works. The only annoying thing is you must log out and log back in When you want to scan tickets. Not after each ticket , But if you haven't scanned a ticket in about 15 minutes you need to log out and in again.

Had this app for well over a year (maybe two?) and able to scan tickets with no problem. Stopped working TWO MONTHS ago, saying that it was temporarily unable to connect to NY Lottery. I was patient; I work in IT and I know how things can get FUBAR and have to scramble to fix it. Tried it a week later. Two weeks later. A MONTH later. Uninstalled, rebooted, reinstalled several times; It's now been over two months not working--and the app really doesn't have ANY purpose other than to scan tickets. Really--who uses it for anything else??? If the primary purpose of your app stops working, you get your IT folks on it PRONTO. To have it not work for MONTHS on end is just flat out incompetent and unacceptable. Bad job, NY. Bad job.

I have not been able to scan tickets with this app on my samsung phone for a long time, just keeps saying updating scan and shows numbers 404!! IT'S NOW 1/12/22 AND STILL NO FIX TO THIS ISSUE AND NO RETURN EMAIL FROM NY LOTTERY WHY IT ISN'T WORKING!!

Scanner has not worked for weeks. The app states they "are currently updating ticket scan. Please visit a New York Lottery retailer if you’re unable to scan a ticket." This is unacceptable and a blatant lie; no software takes weeks to update. Do better NYS, you are failing us in every level now.

Having the same experience that everyone else seems to be having. Used to work pretty well for scanning (with the right angle/lighting) but hasn't worked in a while and is always "being updated". Came here to see if it was just me.

When are they fixing the scanner?? I've had this app installed over a year and it worked perfectly. Very convenient to confirm winning tickets and double check losing tickets. Saved many trips to the store.. The scanner stopped working for me a few weeks ago .. I've uninstalled and reinstalled numerous times and still nothing!! Very disappointing

The best thing about this app was that you were able to scan your own tickets without going to the store. For some reason it isn't available anymore it's been saying it's updating the scan feature for quite some time now. Very disappointing

Also experiencing the scanner no longer working, which is my primary use for the app. Unacceptable - as an IT QA guy i can confidently say "this should never happen", especially not for an entire day - an entire week makes me extremely concerned about their general competence with handling of coding and environments. Yikes! I'll stop buying lottery tickets until this is fixed and i can scan the ones i bought.

I was gifted a new android phone and STILL this horrible app NEVER works or it's ALWAYS CURRENTLY BUSY UPDATING CURRENT LOTTERY SCANS. What is the point of this app's existence if I have to go into a store to have my lottery tickets always scanned in the store!!! It has been years since this app has ever worked properly. If I could give it 0 stars I would but for the sake of posting this review I had to give it some kind of rating to get my review on here!!!

This app was really handy for scanning tickets, but now that function doesn't work..... A lot of people now have to be isolated due covid and it would be so helpful to just scan tickets at home.... I am really dissatisfied and disappointed with this app now....

I've been having a lot of problems with the app. For months straight I can't scan my tickets. Can someone tell me what's wrong. When I scan a ticket is telling me that you're updating the system. I emailed you guys but no response.

I would have given 5 stars a couple weeks ago but for over 2 weeks now the barcode scanner has not worked just giving a 404 error. This is the only feature I use this app for so it's now useless to me until this is fixed. Will update my review when it's fixed.

App used to function. It wasn't the best, but you could eventually get it to scan a ticket. Now scanning only yields a 404 error about failing to connect to the server. Until this is fixed, don't waste your time.

This app worked a year or so ago and i went to use it again a year later and i keep getting a error saying my device can't read and to take to a retailer. I have a galaxy s9+ it's not a new phone by no means.

It used to work fine now it's just horrible I have to constantly reset it just to scan two or three tickets and then you have to do it all over again besides the fact that I can't scan my scratch offs in the same place don't get me started on the scratch-off app you used to win money on that then they just made it a game where no money was being made telling everybody it's a second chance Lotto I'm entering 100tickets and getting nothing but this they got to fix

Everytime I install this app to scan my tickets, it says scanner is being updated. Tried several times over the past year and same thing. Obviously this scanner never works so if your downloading this to scan your tix dont waste your time. Uninstalling...AGAIN!

This app has been giving me problems for a few weeks now update it properly let people use it for the purpose of scanning our tickets with no problem then your 1 star might go up.How hard is it for you to have a business online only for your company to get complaints such as problems scanning their tickets get it together.

Poorly built. Why the bloody hell do I have to waste time logging into an app 'account' that has zero sensitive information in it? What a complete waste of time. Get rid of the login or at least make it optional to scan tickets.

This has not update .Most of the number are still dated from back in July. It is now November and still waiting.This sucks very angry. In the beginning this was a very good app .I would check my numbers every day. The Power Ball,the Mega,the Lotto million, 4 way, mid day all them.Not now .What happened??????

*NEW* ISSUE: This app cannot be moved to your SD card. This is not a critical app, doesn't need faster storage, so there is no reason it should be taking up precious internal storage. So they actually managed to enable a scanner that is actually able to read the barcode, or I should say is configured to scan the correct orientation, and looks for a particular format of barcode. That said, as a scanner it still sucks. You have to wiggle, wobble and wave your phone all over the place, and maybe, MAYBE it will decide it can actually see a barcode, and eventually (if you're lucky) will scan the code and report back. It isn't like there's some wide variety of barcodes it has to scan. There is the ONE format that the NY Lottery has on all their tickets, so there's only ONE thing it has to scan for. Can't be that hard for a COMPETENT programmer to handle.

This app is trash. It keeps crashing. I have to keep Uninstaller and reinstalling just to see winning numbers. After one day of scanning tickets, next sign in all I see is a sleeping bear with money falling on its head. It doesn't allow me to see results or latest jackpot amounts. This app is a total waste. With all the money people put in this game, they should be able to come up with a functional app, especially if they want to continue to peak peoples interest. Better of going to store.

Very slow to scan. Freezes and the app stops after I can finally scan at least 2 tickets. I always have multiple, please look into this. Update: reinstalled 7/10 (uninstalled for self troubleshooting. App disappeared from the store) - not displaying past drawed numbers on the main screen or under the games itself. Scanning better but not able to process. Update: still unstable/crashes

The app sucks, the scan tool works 2% of the time, but tells you your doing it wrong, u line the bar code up with the bar code on the screen, it doesn't matter the light or the angle of the camera it works when it wants to or not at all. And it's not the phone I've it on my work phone also and on my iPad and it does the samething doesn't work.

Downloaded the App over a week, all I keep getting is "The server is temporarily unavailable try again later" 🙃 This is unacceptable! It is a disgrace for the state of NY, racking in so much from the lottery proceeds not to have a better handle on it. I want to rate it a NEGATIVE 5 🌟 Star

This app has been down for days with a "server unavailable" error... Another issue ignored by the powers that be in this illustrious state i live in. The wonders never cease... And why should i have to log in to scan tickets.... That's just dumb.

When are the servers available? No. The people reviews about how shoddy the servers connections seem to be are true. Also, seems you cannot scan tickets unless you create an account, only to have the app let you know the servers are "temporarily" unavailable.

New York lottery app I find that the app on signing in has been coming up at not available try again later I don't like it and I've been doing this for the past two weeks with somebody with straighten this out badass when I first downloaded it it was great I was able to scan my tickets and now I can't do nothing not a thing I can't sign in so there's nothing I can do so I give you a rating of two on the star scale thank you

The ticket scanner works when it wants to which is annoying. Also for the last month I have been not able to login as there's always.an error message stating the server is temporarily unavailable.

The app has been down for over a week. They made changes to accommodate the addition of the money ball but the whole Quick Draw section is extremely poor. The numbers come out in numerical order, not the order in which they are drawn so this is no fun to watch.

Very slow to update results, not reliable at all. Scanning doesn't work correctly all the time. Honestly not worth it. I get faster results from other websites. Also, it's ridiculous to have to sign in all the time manually to scan tickets, instead of the app remembering your credentials. Suspect it's tracking your winnings and who you are.

Good for quick access to winning numbers. Scan feature (the best feature) is useless. At first would scan some daily drawing tickets and rarely a scratch off. Now will not scan any, only receive a "can not process " message.

Got it to scan tickets, worked like twice out of 50 tries. First I tried by holding the phone and scanning the ticket, and eventually scanned two tickets. So maybe I shake the phone too much, so I set the phone on a table with a jug of soda to keep it from falling off the table, and tried holding the tickets under the stationary phone / ticket reader. Nope, would not scan.

Simple for me with no issues. I didn't create an account because "Continue as Guest" works fine for me. I'm not lazy to have to scan a ticket. The winning numbers are right there as a guest. And better yet, the app still works. Thank you.

I'm uninstalling the app as it's basically useless, see below: V 2.13.33 installed on a well functioning Samsung Galaxy S7 1. When displaying Winning numbers on any of the games, 2 or more circles are blank 2. The scanning feature successfully scans a clean ticket about 10% of the time 3. On many screens that have instructions or other information, the text is not fully displayed on the screen with no way to scroll around. The coder should test his/her work before releasing

You are required to set up an account simply to scan tickets. Most functionality does not work on my Pixel. It doesn't scan. Finding past winning numbers gives zero results. Going in the trash. Maybe the State government should have professionals develop this app.

Why do players need to create an account, and log in to be able to fully utilize this app. The fact that a player can ONLY scan 10 barcodes daily is preposterous. Most players purchase more than 10 tickets daily. The fact that an account is required to do so only adds insult to injury. Especially since we already use storage space, on our devices, to use this app. Lottery officials please get your act together and think of your users. Remaining at 1 star until users are your #1 priority...

For some reason you need to create an account to scan a ticket. You know the same scanner you see at any lotto retailer that scans tickets with absolutely no information. Anyway I created an account when I used an iphone. I get a new android phone and download the app. It will not let me sign in. I sign in with the same credentials on my iphone, no issue. So the app is useless and I will uninstall. Just lose the stupid need for an account

You have to login just use the scanner, and it doesn't enter you to win anything. I use the website, but even that is a waste of time. You'll be lucky if you win a free take 5 quick pick. Rarely do you get a PowerBall or mega ticket after the first month of use. I have not won the second chance entry yet, and don't know anybody who has. Seems like a scam.

it doesn't give updated for the day you have to fix it today is Sunday December 1st that's still showing numbers from Monday it has to be updated so you could see the numbers they came in midday evening it just is all screwed up I've had this app for a long time and I have to cancel it I'm trying again please fix it it just doesn't work anymore sometimes it does and sometimes it doesn't I don't know what's going on I have this on for years and this year it's the worst please try to update it

decided not even install based on reviews here, and my own experience on the new result search on nylottery.ny.gov website. The new website to search results is terrible, it looks like nobody run tests on it. As today the 9/29/2020 it shows without entering any number a list of latest result, so for 9/26/2020 it shows 11 21 27 36 62+24, if you do search for you game, let's say 11 12 13 36 62+24, it doesn't find it, or only 11 62... it doesn't show nothing. Also there is not help/support/review on the website.

This is cool, but it only lets scan a certain amount per day. I dont know much about these things, i happen to find a stack of played scratch off tickets and I couldn't scan all so I gave up. Im sure there's a reason for the limit, but for me it was useless if it couldn't scan all the tickets I found cleaning someone's house

It says I have a scratch off to redeem, but wants me to login but says my email address is invalid and can't redeem without it. It also says (after scanning like one ticket)that I reached my limit for scanning anymore scratch offs. I am uninstalling

I set application to notify me when jackpot is greater than $200M. Instead, I'm being notified of the current jackpot even when the amount is at the lowest. This lead me to miss the notification I was looking for since the icon was present all the time. What was the point of setting the threshold in the first place?

Wow what a piece of junk. All it keeps telling me is that the ticket has already been paid or is not in the system. It also will randomly tell me that I'm not scanning the ticket correctly when I was doing it the same way with the other tickets.

Horrible experience trying to install, log in. When I registered, it says you already have an account, then when I log in, wrong password. Then I click reset Password, the email came with a link that my antivirus on phone warned me that it was not a legit site & will phish my data.

So, I decided to give the app another shot now that I realized I can scan tickets. I'm using a Google Pixel 2 XL. I had zero problems with the app. I was able to scan 10/10 tickets, including the ones the scanners at the stores couldn't read. I don't use the app for anything but the scanner function so I can't comment on anything else.

this app is terrible I don't know why they keep changing it to try to make it better the very first app was the best one it keeps going downhill, I like to watch the draws but the way they have it now you already see the numbers on the bottom and the balls come out in order there's no fun in it no more use ruined everything makes me want to quit playing Quick Draw

I hate this updated version. I usually drop my numbers and check them later at my house using this app. Now that its in numerical order it takes away the suspense of the game. Basically you know you lost before half of the numbers are drawn. I would like to see the ball drop in radom order ( like you would see at a bar or gas station). Not going to play if this is the only way I can check my ticket. If you want to check in numerical order go to the actual website. Terrible update for this app.

The ticket scanner is the worst. Usually doesn't focus on the bar and forces me to have to repeatedly type in the numbers. My rating will change when they fix that at least.

the latest version, and just updated it hoping it would fix it, still takes forever to open. the scanning feature is nice, but it must need a phone with a lot of memory. ever since you added that feature, it is slow and now doesn't open. not everyone has the newest, fastest phone. like this app but will need to look for others.

It was so much better when you could watch the quickdraw games like you were somewhere that they had the screen. I used to buy games then come home and watch the draws on the app. Now it's no fun.

App is great for checking numbers and for learning about promotional games. The app tweaks out and crashes sometimes and it freezes up my phone causing me to uninstall and then reinstall it days or weeks later. I Hope to see consistent app stability in the near future so I dont have to go to the website to check my numbers

This app is even slower than their website. It's so slow that I actually thought it didn't work at all. And I have one of the fastest phones on the market. Doesn't have code scanning, something you would expect from the smartphone app. Basically it's completely useless. Just use their website, it'll be easier

Absolute waste of time downloading the app. Wouldnt even open up. Kept telling me its unable to connect to the server and to check my connection. Then would change the error message to possible incorrect log in information(I used the same info to log into their website). Not sure what is happening with this app but I am deleting it.